Job Number 19000DIY
Job Category Housekeeping & Laundry
Location The Ritz-Carlton Abu Dhabi| Grand Canal| Abu Dhabi| United Arab
Brand The Ritz-Carlton
Position Type Non-Management/Hourly
Start Your Journey With Us
At more than 80 award-winning properties worldwide| The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us| the experience stays with them. As the premier worldwide provider of
luxury experiences| we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.
Inspect guest rooms after being cleaned by Housekeeper to ensure quality
standards. Run sold room reports| verify room status| determine discrepant
rooms| prioritize room cleaning| and update status of departing guest rooms.
Assist Housekeeping management in managing daily activities. Act as a liaison
to coordinate the efforts of Housekeeping| Engineering| Front Office| and
Laundry. Document and resolve issues with discrepant rooms with the Front
Desk. Prepare| distribute| and communicate changes in assignment sheets/work
boards. Communicate issues to next shift. Complete required paperwork. Assist
management in hiring| training| scheduling| evaluating| counseling| and
motivating and coaching employees.
Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearances are clean
and professional; maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge all guests according to company
standards; anticipate and address guests’ service needs; assist individuals
with disabilities; thank guests with genuine appreciation. Speak with others
using clear and professional language. Develop and maintain positive working
relationships with others; listen and respond appropriately to the concerns of
other employees. Ensure adherence to quality expectations and standards.
Stand| sit| or walk for an extended period of time. Move| lift| carry| push|
pull| and place objects weighing less than or equal to 25 pounds without
assistance. Perform other reasonable job duties as requested.
_The Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does
not discriminate on the basis of disability| veteran status or any other basis
protected under federal| state or local laws._