Bellman – LM – Le Méridien Mina Seyahi Beach Resort & Marina – Dubai

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Job Number 190001Q6
Job Category Rooms and Guest Services Operations
Location Le Méridien Mina Seyahi Beach Resort & Marina| Dubai| United
Arab Emirates VIEW ON MAP
Brand Le Meridien
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

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and succeed. With 5|700 properties| you’ll find us in your neighborhood and in
more than 110 countries across the globe. Learn about our 30 hotel brands at
www.marriott.com/marriott-brands.mi. Find Your World.™

Le Meridien Mina Seyahi Beach Resort & Marina| ideally located alongside
Dubai’s largest private white sand beach| Le Méridien Mina Seyahi Beach Resort
& Marina is an iconic destination among the most luxurious of Dubai Beach
Resorts. Featuring a classic chic decor are subtle purple accents| our 220
Rooms and suites are designed to stimulate your creativity while offering
breath-taking views and outstanding resort facilities will enrich your
experience.

The Front Office Department is responsible in ensuring that guests are
provided with an excellent welcoming service as well as making sure that
guests will have a smooth check-in| uncompromising stay| and check out
experience. This department will also help in up selling of rooms and gives an
inside of the best places to visit in town.

Be the |face| of the hotel! Create a great first impression as you greet
and welcome guests upon _arrival and allow them to leave with a smile as you
wish them a fond farewell_

_job responsibilities will include| but not limited to the following:_

Provides all guests with a warm| friendly and professional welcome| greeting and farewell.

Consistently offer professional| friendly and engaging service

Recognize the long term guest by name and provide them a great arrival experience.

Assist with the loading and unloading of luggage to and from guest vehicles

Maintains a record of A) All baggage in storage. B) Group baggage sent to rooms. C) Coordinates

Obtain taxis for guests and assist with all transportation requests

Be knowledgeable of the events of the day and of daily Hotel activities

Assist guests regarding hotel facilities in an informative and helpful way

Informs Security or the Duty Manager of any security concerns and ensure safe and secure operations of the driveway at all times

Works closely with Concierge team and valet team to ensure traffic flow and reports any concerns to superiors

Monitor guests entering and exiting the hotel at all times and to report any suspicious or inappropriate behaviour.

Constant standing and walking throughout shift

Follow all safety policies| Conversant with emergency evacuation and fire procedures

Calls for limousine and taxi not only for airport transfers but also within and around Dubai considering utmost revenue for the hotel.

Knows the basic operation of Fidelio computer system.

Maximizes sales & revenue for the hotel especially transportation revenue and minimizes operational costs.

Physical Aspects of Position (include but are not limited to):

Frequent lifting and carrying up to 30 lbs

Constant standing and walking throughout shift

Constant kneeling| pushing| pulling| lifting

Frequent ascending or descending ladders| stairs and ramps

_To move into this position| you should have:_

Minimum of two years’ experience in a 5-star hotel working as a Doorman| Bellman or similar role.
Good command of the English language speaking| reading and writing.

High school or equivalent education required.

Basic knowledge of hotel| its services and facilities.

Basic knowledge of Bell Service operations.

Highly customer focused| Outgoing| friendly| warm personality.

Basic computer knowledge.

Partially outdoor duty and fit to work 3 shifts (morning| afternoon| night).

Multiple language ability| an advantage.

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