Bellboy – Nour Arjaan by Rotana – Fujairah

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JOB REF: 3863429
JOB DESCRIPTION[
We are currently seeking for passionate and dynamic guest focused Front Office
professionals who pride themselves on their ability to deliver extraordinary
levels of customer service and provide creative solutions to our guests.
As a Bellboy you are responsible to provide professional and customer focused
service to our guests- ensuring their stay will become a memorable experience
and your role will include key responsibilities such as:
. Receive guests in a professional and friendly manner- exceeding guest
expectation from arrival through to departure
. Maintain effective communication with all related departments to ensur

smooth service delivery

. Maintain an up to date knowledge of the hotel and local services

. Maintain awareness of guest profile through Opera guest profile system

. Ensure that the guest luggage is carried from arrival point to room and from
room to departure point on check out

. Handle all messages- mail and packages for guests and employees- ensuring
they are delivered at the appropriate time in a professional manner

. Deliver morning newspapers to rooms

. Deliver guest messages and other deliveries immediately without delay in a
professional manner

. Ensure concierge desk and store room is clean tidy and well organized

We are currently seeking for passionate and dynamic guest focused Front Office
professionals who pride themselves on their ability to deliver extraordinary
levels of customer service and provide creative solutions to our guests.

As a Bellboy you are responsible to provide professional and customer focused
service to our guests- ensuring their stay will become a memorable experience
and your role will include key responsibilities such as:

. Receive guests in a professional and friendly manner- exceeding guest
expectation from arrival through to departure

. Maintain effective communication with all related departments to ensure
smooth service delivery

. Maintain an up to date knowledge of the hotel and local services

. Maintain awareness of guest profile through Opera guest profile system

. Ensure that the guest luggage is carried from arrival point to room and from
room to departure point on check out

. Handle all messages- mail and packages for guests and employees- ensuring
they are delivered at the appropriate time in a professional manner

. Deliver morning newspapers to rooms

. Deliver guest messages and other deliveries immediately without delay in a
professional manner

. Ensure concierge desk and store room is clean tidy and well organized

Education- Qualifications & Experiences

You should ideally have a diploma in hospitality or a vocational training in
the concierge section within a hotel. Good English communication skills along
with strong interpersonal abilities are essentials.