AV Technician – Waldorf Astoria Ras Al Khaimah

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JOB DESCRIPTION
 
An AV Technician is responsible for setting up audio| video| and lighting that
meet requirements to deliver an excellent Guest and Member experience while
troubleshooting issues and providing solutions.
What will I be doing?
As an AV Technician| you will be responsible for setting up audio| video| and
lighting that meet requirements to deliver an excellent Guest and Member
experience. An AV Technician will also be required to troubleshoot technical
issues and provide solutions to meet guest requirements. Specifically| you
will be responsible for performing the following tasks to the highest
standards:
Meet and exceed customer expectations consistently
Set up audio| video and lighting to meet requirement

Troubleshoot technical issues| pinpoint faults| and offer remedies during event

Work closely with the Conference and Banqueting tea

Comply with hotel security| fire regulations and all health and safety legislatio

Knowledge of front of house equipment and property management systems
Attend appropriate training courses when required
Ensure compliance of brand standards
Assist other departments wherever necessary and maintain good working relationships
Be environmentally aware

What are we looking for?

An AV Technician serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role|
you should maintain the attitude| behaviours| skills| and values that follow:

Knowledge and experience of computer-based programs and the installation of IT equipment
Positive attitude
Good communication skills
Committed to delivering high levels of customer service
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Previous experience in similar role in the hotel/leisure/retail sector
Knowledge of Video Conferencing| trussing| and rigging

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!