HVAC Technician wanted at SERCO – Dubai

Serco logo


Serco logo
Serco logo

HVAC Technician – Success Profile
Reporting to: HVAC Team Leader
Division / Function: IFS/Dubai Airports FM
Base location: Dubai, UAE
Serco Leadership Tier: Team Member
Key purpose

Carry out allocated planned and reactive maintenance, fault diagnosis and remedial repairs on HVAC building services assets and associated controls and other equipment.
Able to work independently with minimal supervision where appropriate, or work as part of a team.
Quality of maintenance and repair services and safe working practices are paramount in carrying out the duties.

Structure and reporting relationship

This shift based role reports to the HVAC Team Leader and involves working closely with HVAC Assistants.

Based on the specific requirement of the role

Key accountabilities


Monitor, rectify and/or repair HVAC systems and services and ensure all operations, maintenance and repair actions are recorded and to update asset records on a daily basis.
Assist in monitoring utilities for collation of consumption figures, and update records as required.
Maintain up to date knowledge on all assets and equipment maintained for the safe and efficient performance of all duties.

Operations Excellence

Carry out the planned and reactive maintenance on the HVAC services associated plant such as, district cooling network, heat exchangers, AHU’s, VAV’s, FCU’s, circulating pumps, heating units, supply and exhaust fans and associated control equipment.
Carry out maintenance and repair activities as directed by the HVAC or MechanicalSupervisor and adhere to Risk Assessments and Standard Operating Procedures to ensure safety.
Conform to all necessary internal and/or external approvals before, during and after maintenance and repair work including Permit to Work and Lockout / Tag-out procedures.
Maintain up to date knowledge through technical training provided by the Supervisor for the safe and efficient operation of all maintenance and repair duties.
Ensure that plant rooms are tidy after work has been completed and that all assets and building structure are in good repair and painted to promote the professionalism of Serco
Participate in the Health, Safety & Risk programs including toolbox talks, health safety and environmental training related to work activities especially electrical safety and working at heights
Use safe systems of work when working with all building services mechanical and HVAC building services equipment.
Carry out all other duties as directed by the line management to the benefit of the Serco FM services to the Client.
Ensure using/ implement CAFMS (Computerized Analysis Facility Management System) to maintain entire daily activities and record database of all maintenance to provide comprehensive status of Open, Close& pending daily works.
Ensure KPI’s are maintained.

People & Culture

Participate in overtime, shift work and/or out of hours working as governed by the necessity to maintain continuity of operation of essential plant and systems.
Participate in emergency on-call service during non-working hours, weekends and public holidays.
Integrate and communicate effectively with other HVAC technical staff and other trade staff (Electrical, Controls, HVAC, Civil and Cleaning) as required.
Participate in overtime, shift work and/or out of hours working as governed by the necessity to provide the emergency power service to the client.

HSQE Responsibilities and Information Security Responsibilities

Attend all toolbox talks and safety briefings.
Adhere to all HSE requirements and Codes of Conduct of the company.
Adhere to all Risk Assessments / Method Statements to ensure safe working practices.
Exercise a personal duty of care for own and teams health, safety and welfare
Use safety equipment (including PPE) as required and intended
Lead by example and look at ways to conserve energy, water and resources and minimise the generation of waste through personal performance and raise recommendations on how to improve existing processes on this regard within/outside their departments through their Line Manager, Departmental Safety Meetings and any other appropriate available channels.

Essential technical and professional skills, knowledge and qualifications

At least five (5) years of experience with advance knowledge in HVAC air handling and air movement systems in a commercial buildings or hospital or other facilities management building services engineering environment
Ideally a holder of Diploma in Mechanical Engineering or have a Vocational training certificate and a full technical understanding of HVAC systems and associated equipment and controls.
At least a holder of High School Diploma
Good level of the English language both written and spoken
Able to foster good relations with colleagues and other departments and be a good team player.
Flexibility, excellent attention to detail and ability to identify key issues.
Able to work under stringent deadlines and high pressure environment.
Technical and safety awareness with a clear understanding of electrical safety, permit to works, processes, procedures, use of power tools and associated test equipment.
Proficient and able to demonstrate a complete understanding of HVAC planned maintenance and repair services.