Job Number 18002CEC
Job Category Sales and Marketing
Location JW Marriott Marquis Hotel Dubai
Position Type Management
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Dubai is a cosmopolitan city built on irrepressible ambition and unsurpassed luxury. Home to the world’s tallest building, the largest shopping mall, the iconic Palm Jumeirah and now the landmark JW Marriott Marquis Dubai, it is a place for those who seek the best the world has to offer.
The Marquis brand is a quality standard for the finest properties in the Marriott portfolio, synonymous with intuitive service and refined taste. The JW Marriott Marquis Dubai has instantly gained status as one of the region’s most compelling destinations, offering service and facilities that have been carefully crafted around the expectations of the world’s most discerning travelers.
Comprising two iconic towers, the JW Marriott Marquis Dubai stands elevated above Dubai’s Business Bay on Sheikh Zayed Road, the heart of one of the most desirable locations in the city.
The hotel features elegantly conceived accommodation, outstanding event and business facilities, a collection of 14 stylish bars and restaurants and the haven of health and relaxation that is Saray Spa and Health Club. A marriage of rich and colorful cultural inspirations and design finesse makes it a destination with distinctive character and ambience.
As the local, on property sales contact for customers, the Senior Group Sales Manager is responsible for proactively soliciting and handling all revenue-related opportunities in a sales segment (group, catering, transient). S/he actively upsells each business opportunity to maximize revenue opportunity. S/he achieves personal and team related revenue goals. S/he ensures business is turned over properly and in timely fashion for proper service delivery. S/he ensures compliance with Marriott International / JW Marriott Operating Standards to maintain brand integrity.
Sales & Revenue Management
Builds the department top line revenue by adhering to sales strategy guidelines set forth by the Director of Sales. Identifies revenue opportunities for the hotel based on the event / business profile.
Meets and exceeds individual revenue goals. Effectively manages customer budgets to maximize revenue and meet customer needs, and identify opportunities to up-sell products and services throughout the sales process.
Understands the overall market in which they sell – competitors’ strengths and weaknesses, economic trends, supply and demand, etc.
Builds and strengthens relationships with existing and new customers to include sales calls, entertainment, FAM trips, bridal shows, etc. Conducts customer site inspections
Excels at proactive selling. Targets key accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Proactively identifies, qualifies, and solicits new business to achieve personal and hotel revenue goals. Focuses on accounts with larger potential sales revenue.
Responds to incoming inquiries within their market segment.
Proactively targets not only the local Destination Management Company but also works closely with the end Tour Operator client in the source markets.
Closes the best opportunities for the hotel based on market conditions and hotel needs. Including managing an effective and adaptive process of source market promotional initiatives.
Creates sales contracts as required.
Comprehends budgets as needed to assist in the financial management of department. Understands the impact of department’s role in the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals