Electrical Technical Assistant wanted at SERCO – Dubai

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Serco logo
Serco logo

Key Purpose
Assist in carrying out electrical works as directed by the Technician / Team Leader adhering to work order instructions, procedures, and compliance with HSE and QA/QC policies and not to interfere with the client’s activities.

Structure and reporting relationship
This role reports to the Electrical Team Leader.
Based on the specific requirement of the role
Key accountabilities

Assist in carrying out maintenance, repair activities as directed by the electrical technician / Supervisor, and adhere to Risk Assessments and Standard Operating Procedures.

Operational Excellence

Ensure that a clean, tidy and safe working environment is maintained at all time by controlling tools, materials and waste products.
Assist with specialist moves, equipment moves, and porterage duties as required.
Assist with various and types of maintenance work as required and where directed by the Technician or Supervisor.
Conform to all necessary internal and/or external approvals before, during, and after maintenance and repair work including Permit to Work and Lock Out / Tag Out procedures.
Maintain up to date knowledge through technical training provided by the technician or Supervisor for the safe and efficient operation of all maintenance and repair duties.
Carry out cleaning work in plant and other rooms. Ensure that plant rooms are tidy and all assets and building structure are in good repair and painted to promote the professionalism of the company.
Participate in the Health, Safety & Risk programs including toolbox talks, health safety and environmental training related to work activities especially electrical safety and working at heights
Use safe systems of work when working with all building services electrical equipment.
Maintain up to date knowledge for the safe and efficient performance of all duties.
Participate in overtime, shift work and/or out of hours working as governed by the necessity to maintain continuity of operation of essential plant and systems.
Participate in emergency on-call service during non-working hours, weekends and public holidays.
Work alone with minimum supervision and/or within a team responsible to the Supervisor.
Participate in the Health, Safety & Risk programs including risk assessment of planned and reactive maintenance work activities.
Use safe systems of work when working with all plant and equipment and ensure the same with the department and among sub-contractors and third parties.
Participate in project work including refurbishment of existing building equipment/systems and/or new installations.
Provide effective communication with management, peers, contractors, subcontractors, project subcontractors.
Ensure good HSQE and Information security culture is promoted within the department and among peers.
Carry out other duties as directed by the line management.

People and Culture

Assist the Electrical technician to carry out planned maintenance and repair works as required.
Identify and assist with the provision of tools, consumables, spares and other to assist the technician to carry out work to the approved standards.
Integrate and communicate effectively with electrical technical staff and other trade staff (Mechanical, HVAC and Civil) as required.
Participate in overtime, shift work and/or out of hours working as governed by the necessity to provide the emergency power service to the client.
Carry out all other duties as directed by the line management to the benefit of the Serco FM services to the Client.

HSQE Responsibilities and Information Security Responsibilities

To exercise a personal duty of care for their own health, safety and welfare and for those affected by their acts or omissions; reference SMS GSOP-HSE1-6 Serco organizational HSE responsibilities
Ensure compliance with the Serco Management System and all relevant business processes, procedures and work instructions to deliver all work with appropriate quality and governance standards
Ensure security and integrity of all data provided including reporting performance, finance and customer information; reference Serco non-disclosure policy
Ensure compliance with all training requirements of Serco and  ensure adherence to these requirements at all times whilst in employment
Attend all toolbox talks and safety briefings.
Adhere to all HSE requirements and Codes of Conduct of the company.
Adhere to all Risk Assessments / Method Statements to ensure safe working practices.
Use safety equipment (including PPE) as required and intended
Lead by example and look at ways to conserve energy, water and resources and minimise the generation of waste through personal performance and raise recommendations on how to improve existing processes on this regard within/outside their departments through their Line Manager, Departmental Safety Meetings and any other appropriate available channels.

Essential technical and professional skills, knowledge and qualifications

Minimum 3-year experience in a building services electrical department or facilities management environment.
At least a holder of High School Diploma.
Good level of the English language both written and spoken.
Proficient and able to demonstrate a complete understanding of assisting in electrical maintenance planned maintenance and repair services.
Technically competent with a clear understanding of electrical safety, electrical tools and associated test equipment.
Electrical Vocational Training Certificate or part training and advantage
Able to foster good relations with colleagues and other departments and be a good team player.
Flexibility, excellent attention to detail and ability to identify key issues and follow instructions.
Able to work safely with knowledge of electrical safety.