Civil Technician wanted – SERCO – Abu Dhabi

Serco logo


Serco logo
Serco logo

Req ID 52952
Serco is a FTSE 250 international service company which combines commercial know-how with a deep public service ethos.
Serco customers are looking for expertise in managing their people, processes, technology and assets more effectively. We advise economic decision makers, design innovative solutions, integrate systems and – most of all – deliver quality services directly to the public.
Serco supplies to governments, government enterprise, agencies and companies who seek a trusted outsourcing partner with a solid track-record of service excellence. Serco people offer operational, logistical and technical expertise in the Transport, Justice and Immigration, Defence, Education and Healthcare industries as well as in the commercial sectors of Facilities Management.

Serco Middle East have been in the Region since 1947, starting out delivering Air Traffic Control Services in Bahrain; a service we are proudly still running today and have expanded to include many other Airports in the region.
We have expanded significantly since that time across the UAE, Saudi Arabia, Qatar and Iraq. We have been supporting the RTA to operate the Dubai Metro since 2009 and have launched the flagship Saudi Arabia Passenger Rail service from Riyadh to Qassim in 2017. We deliver Facility Management services to Hospitals, Universities, Airports, Military Facilities and Commercial Estates in the UAE and large-scale medical facilities in Saudi Arabia.

We also deliver staff training and education to selected officers of the Qatar Armed Forces at the Officers’ training institute located at the Ahmed Bin Mohammed Military College in Doha.
Focussing on our core values, and creating a positive environment for employees to thrive, we look forward to a bright future as we continue to grow with the region.

Key Purpose

The Civil Technician is to carry out the installation, modification and repair of building fabric and structures including wall, floor and ceilings. To ensure compliance with all statutory requirements and quality of workmanship whilst adhering to safe working practices at all times. Be willing to multi-task, work on systems and provide support across all disciplines, as requested by Team Leader or line management.

Reason for role

The role is essential in delivering building related projects.

Structure and reporting relationship

The Civil Technician reports to the Team Leader

Based on the specific requirement of the role

Key accountabilities

Reporting to the Team Leader, key responsibilities will include:

Carry out the installation, repair and modification of building fabric and structures including walls, floors, ceilings, partitioning, pressure pointing and general structural repairs and finishes etc.
Work alone or in a team with minimal supervision to undertake new installation, project and repair works for reconfiguration of space, or similar.
Monitor, rectify and/or repair building fabric systems and services and maintain and update records on a daily basis.
Participate in overtime, shift work and/or out of hours working as governed by the necessity to deliver against project timescales.
Carry out installation works as directed by the Team Leader and adhere to Risk Assessments, Method Statements and/or Standard Operating Procedures.
Conform to all necessary internal and/or external approvals before, during and after installation including Permit to Work procedures.
Integrate and communicate effectively with other trade staff (MEP and Civil) as required.
Maintain up to date knowledge through technical training provided by the Team Leader for the safe installation.
Ensure areas of work are kept tidy and all assets and building structures are kept to a good condition to promote the professionalism of the company
Participate in the Health, Safety & Risk programs including toolbox talks, health safety and environmental training related to work activities especially working at height.
Use safe systems of work when working with all building services and equipment.
Deputise for, and undertake other tasks as directed by the Team Leader and/or line management.

Quality, Health, Safety & Environment Job Responsibilities:

To comply with the organisation’s QHSE policies and procedures at all times.
Fully support the Team Leader & QHSE Managers in the delivery of the project service for QHSE compliance, policies, procedures and systems that support a safe and professional work place and ethics.
To work safely at all times and to report all hazards and incidents.
To actively participate in all QHSE training, programs, audits and inspections, as necessary.
To exercise a personal duty of care for your own health, safety and welfare and to that of all others.
To lead by example and ensure to protect the environment by conservation of electricity, water and other natural resources, and minimising generation of waste.

Information Security Responsibilities

To protect information assets including both electronic and paper based from all threats whether internal, external, accidental or deliberate.

Essential technical and professional skills, knowledge and qualifications


The Civil Technician should have proven experience in installation/construction, with emphasis on building projects.


Vocational training certificate, or other relevant and recognised qualifications
High School Diploma
Good level of English language both written and spoken
Good knowledge and understanding of all building services/systems
Ability to read and understand drawings in relation to modification, refurbishment and construction works.
Have an understanding of ADCD and municipality building regulations.


Able to foster good relations with colleagues and other departments and be a good team player.
Have a competent command of both spoken and written English
Flexibility, excellent attention to detail and ability to identify key issues.
Able to work under stringent deadlines and high pressure environment.
Technically competent with a clear technical understanding of building fabric services and associated equipment
Proficient and able to demonstrate a complete understanding of installation and repair services.
Technical and safety awareness with a clear understanding in the use of tools and associated equipment.


Three years plus in refurbishment/construction/maintenance services
Experience of working with multi-trade, multi-national teams