Job Number 180039RL
Job Category Human Resources
Location The Ritz-Carlton, Dubai International Financial Centre, Dubai,
Position Type Non-Management/Hourly
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At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.
Assist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and the leadership team with handling and resolving Human Resources issues. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Inform Human Resources management of issues related to employee relations. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs. Review and ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9’s). Assist in logistics, administration, and scheduling of annual employee surveys. Answer phone calls and record messages. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Expiry Date: 2019/01/21
Human Resources – Human Resources Officer
We are currently seeking for passionate and dynamic guest focused Human Resources professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our employees.
As a Human Resources Officer you are responsible for assisting the Director of Human Resources and Assistant Director of Human Resources in managing all the respective Human Resources functions in order to meet the strategic business objectives. The role involves development and implementation of strategies and policies and will include key responsibilities such as:
• Assist in the recruitment process and hiring of all front line employees
• Coordinate and encourage sports and social activities on a regular basis
• Participate in the preparation of Human Resources budget
• Maintain an up to date database for resume’s for future facilitation of recruitment needs
• Conduct induction / orientation program for all newly joined employees as per the hotel standards
• Receive employee complaints, suggestions and queries and make sure they have been handled properly
• Maintain an up to date computerized database of all employees
• Assist the Director of Human Resources and Assistant Director of Human Resources in the preparation of periodic reports as required
• Coordinate with all departments with regard to Human Resources related activities
• Assist the LIFE Committee in planning, organizing and implementing employee sports, social and welfare activities
• Maintain files and other information under strict confidentiality
Education, Qualifications & Experiences
You should have a university degree in a related discipline with preferable experiences within the same role. You must be a computer literate, ideally with proficiency in a computerized payroll system and fluent in English.
Parsons’ engineering and construction management staff members create innovative, safe, and sustainable infrastructure in the Kingdom of Saudi Arabia, the United Arab Emirates, Qatar, Oman, Bahrain, and Kuwait. We deliver rail, transit, road, and highway transportation; water conveyance and wastewater treatment; oil and gas; land development; public; and aviation infrastructure to our customers and communities. Parsons creates interconnected communities and world-class infrastructure.
Provides guidance to employees and hiring managers on recruitment issues. The incumbent must be proficient in applying relevant TM principles, company policies, and practices to complete recruitment tasks.
Collaborates with recruitment team and hiring managers in defining position responsibilities and identifying potential qualified candidates.
Interviews and recommends placement of candidates for various positions on the assigned project/s.
Manages the hiring process including recommending salary offers, relocation packages, and addressing any other issues pertaining to prospective candidates. May negotiate relocation packages for employees being redeployed to new work locations.
Clearly articulates the application of relevant laws and regulations, as well as TM principles and company policies related to area of responsibility, in an effort to guide hiring managers in making decisions, as the need arises.
Performs other responsibilities associated with this position as may be appropriate.
Bachelor’s degree from a recognized college/university.
5 years of work experience, of which minimum 2 years in recruitment. This is a junior, development position.
Familiarity of using an advanced applicant tracking system / software.
Fluent in English language, both written and spoken.
Acute attention to detail and organized.
Upholds the principles and values of the company.
Excellent interpersonal skills and ability to handle a variety of sensitive situations and confidential assignments.