Chef de Partie wanted at Sheraton hotel – Dubai

Sheraton Grand Hotel Apartment Dubai

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Sheraton Grand Hotel Apartment Dubai
Sheraton Grand Hotel Apartment Dubai

Job Number 18001VJC
Job Category Food and Beverage & Culinary
Location Sheraton Grand Hotel, Dubai, Dubai
 
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.

Sheraton Grand Hotel, Dubai, United Arab Emirates.

Located at the forefront of Dubai’s most prominent thoroughfare, the Sheraton Grand Hotel seamlessly connects to the heart of the booming business district. Our hotel is just across from the Dubai World Trade Centre and within walking distance of the Dubai Convention Centre. A short drive will take you to DIFC, Dubai Mall, or downtown, and Dubai International Airport (DXB) is 10 kilometers away. Standing 53 stories tall, the hotel comprises 474 guest rooms and suites, as well as 180 one- to three-bedroom serviced apartments. All accommodations span at least 36 square meters and feature the Sheraton Sweet Sleeper® Bed. Our expansive conference center boasts meeting rooms with natural illumination and state-of-the-art audiovisual technology. The Sheraton Grand Hotel also offers a Sheraton Club Lounge that has extensive services and exciting 31st-floor views.

POSITION PURPOSE

As a supervisor of the kitchen team you are responsible for supporting all aspects of kitchen management, team training and development, team planning, and all Health and Safety aspects related to the kitchen. You will be responsible for maintaining standards & full preparation & service of all mep of your own section and other sections whilst being able to supervise all junior members of the culinary brigade.

ESSENTIAL FUNCTIONS

– Knowledge of all standard procedures and policies pertaining to food preparation, receiving, storage and sanitation

– Full awareness of all menu items, their recipes, methods of production and presentation standards

– Assess quality control and adhere to service standards

– Support the control of food cost

– Carry out close liaison with all section of the kitchen in order to ensure smooth and efficient service

– Ability to produce own work in accordance with a deadline and to assist and encourage others in achieving this aim

– Seek own solutions to obstacles that occur from time to time

QUALIFICATION STANDARDS

– Has previous experience in 4 or 5 star hotel kitchen

– Has knowledge about compliance

– Aware of all Health, Safety and Fire regulations and to abide by their terms

– Totally embrace the philosophy of guest and customer service and owns the guests;

– Identify yourself with the hotel’s brand and operating philosophy;

– Possess a warm and friendly demeanor;

– Strive to achieve satisfaction and delight of our customers.

General Storekeeper wanted by Four Points hotel – Sharjah, UAE

Four points hotel Sharjah UAE

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Four points hotel Sharjah UAE
Four points hotel Sharjah UAE

Job Number 18001QT0
Job Category Procurement, Purchasing, and Quality Assurance
Location Four Points by Sheraton Sharjah, Sharjah,UAE
 
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when you’re global, you can experience the local. Designed for the independent traveler seeking balance, there’s Four Points.
 
Receive, unload, and process deliveries and account for incoming freight based on invoice and receiving reports. Stage merchandise by department, mark appropriately for placement in facility, and deliver merchandise to appropriate department. Verify and track received inventory and complete inventory reports and logs. Reconcile shipping invoices and receiving reports to ensure count accuracy. Receive, store, ship, and deliver incoming and outgoing department packages and mail. Secure the receiving room and its contents, ensuring safekeeping of packages.

Follow all national, state, and local hazardous material shipping guidelines and regulations. Ship all out-going mail and packages. Verify quantity and condition of packages upon receipt prior to delivery to guest. Communicate with guest regarding received packages. Maintain accurate tracking system on all shipping and receiving transactions, including receiving guest signatures for received packages. Communicate with proper management regarding any loss or damage with packages. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Read and visually verify information in a variety of formats (e. g., small print). Visually inspect tools, equipment, or machines (e. g., to identify defects). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors.

Housekeeper wanted by Sheraton Hotel – Dubai

sheraton resort hotel sharjah beach uae

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sheraton resort hotel sharjah beach uae
sheraton resort hotel sharjah beach uae

Job Number 18001J3A
Job Category Housekeeping & Laundry
Location Sheraton Jumeirah Beach Resort, Dubai, United Arab Emirates
 
When a guest walks into any of our rooms – imagine that first look around they take. Followed by that sigh of relief because they’ve arrived to their home away from home, be it for a night or a week, and it’s perfect. Everything is exactly in its place.

Crisp, pressed linens. Perfectly placed pillows. A sparkling mirror. Every detail adding up to an experience our guests feel great about because they know they’re in good hands while staying with us. That’s the impact you make with your efforts, which become even bigger when those experiences add up and create a loyal customer.

What you’ll do

Replace guest amenities and supplies in rooms
Make beds and fold sheets
Remove trash, dirty linens and room service items
Greet guests and take care of requests
Straighten desk items, furniture and appliances
Dust, polish and remove marks from walls and furnishings
Vacuum carpets and floor care duties

Perks you deserve

We’ll support you in and out of the workplace by offering:

Team-spirited coworkers
Encouraging management
Wellbeing programs
Learning and development opportunities
Discounts on hotel rooms, gift shop items, food and beverage
Recognition programs

What we’re looking for

A warm, people-oriented demeanor
A team-first attitude
A gift for paying attention to the smallest details

 

Front Office manager wanted – Sheraton hotel – Dubai

Four points Sheraton hotel Dubai

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Four points Sheraton hotel Dubai
Four points Sheraton hotel Dubai

Posting Date May 28, 2018
Job Number 18001IAG
Job Category Rooms and Guest Services Operations
Location Four Points by Sheraton Bur Dubai, Dubai, United Arab Emirates

JOB SUMMARY
 
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

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Sous Chef wanted by Sheraton hotel in Dubai

Four points Sheraton hotel Dubai

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Posting Date May 21, 2018
Job Number 18001FVX
Location Four Points by Sheraton Bur Dubai, Dubai, United Arab Emirates VIEW ON MAP
JOB SUMMARY

Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.

OR

• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.

CORE WORK ACTIVITIES

Ensuring Culinary Standards and Responsibilities are Met

• Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.

• Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.

• Assists Executive Chef with all kitchen operations and preparation.

• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.

• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.

• Assists in determining how food should be presented and creates decorative food displays.

• Maintains purchasing, receiving and food storage standards.

• Ensures compliance with food handling and sanitation standards.

• Performs all duties of kitchen managers and employees as necessary.

• Recognizes superior quality products, presentations and flavor.

• Ensures compliance with all applicable laws and regulations.

• Follows proper handling and right temperature of all food products.

• Operates and maintains all department equipment and reports malfunctions.

• Checks the quality of raw and cooked food products to ensure that standards are met.

Leading Kitchen Operations

• Supervises and coordinates activities of cooks and workers engaged in food preparation.

• Leads shifts while personally preparing food items and executing requests based on required specifications.

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Serves as a role model to demonstrate appropriate behaviors.

• Maintains the productivity level of employees.

• Ensures employees understand expectations and parameters.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

• Ensures property policies are administered fairly and consistently.

• Communicates performance expectations in accordance with job descriptions for each position.

• Recognizes success performance and produces desired results.

 

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Night Manager wanted by Sheraton hotel Dubai

Four points Sheraton hotel Dubai

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Four points Sheraton hotel Dubai
Four points Sheraton hotel Dubai

Posting Date May 05, 2018
Job Number 1800190C
Job Category Rooms and Guest Services Operations
Location Sheraton Grand Hotel, Dubai, Dubai, UAE

Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly
JOB SUMMARY
Serves as the property Manager on Duty and oversees all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift. Represents property management in resolving any guest or property related situation. Personally assisting in resolving any issues and completing tasks.

ESSENTIAL FUNCTIONS

– Ensure that services provided are in harmony with our Sheraton core values
– Ensure and enforce delivering of an on brand arrival and departure experiences throughout every guest stay.

– Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction

– Ensure a 100% daily usage of the Master Arrival Report to deliver GPS initiative successfully to our guests.

– Manages night operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

– Ensure smooth and clear communication between GSAs and all other FO, HK, club and Room service associates.

– Ensure all guest issues received directly or from one of the associates are responded in a timely manner.

– Ensure GSAs acquire the proper product and service knowledge needed to perform their job properly.

QUALIFICATION STANDARDS

– Has at least 2 years of previous experience as Duty Manager in City Hotel;- Has strong knowledge of Rooms operation (Front Desk, Housekeeping, Bell Desk);
– Has strong leadership skills and ability to manage team members and drive to achieving goals;
– Has the ability to work night shifts;
– Has the ability to work long hours;
– Has good selling and customer focus skills;
– Has good knowledge in hotel safety and security;
– Must be an Arabic speaker.

Guest Services Associate wanted by Sheraton hotel Dubai

Four points Sheraton hotel Dubai

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Four points Sheraton hotel Dubai
Four points Sheraton hotel Dubai

Posting Date Apr 27, 2018
Job Number 18000UW4
Job Category Rooms and Guest Services Operations
Location Sheraton Jumeirah Beach Resort, Dubai, United Arab Emirates VIEW ON MAP
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.

Job Summary
Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash guests’ checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Security of any reports of theft.