receptionist wanted by Dubai Silicon Oasis – Dubai

Dubai Silicon Oasis Authority

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Dubai Silicon Oasis Authority
Dubai Silicon Oasis Authority

Expiry Date: 2018/07/29
Ref. JB3805871
Officer – Client Happiness Centre (Temporary

Job Description
Greet walk in clients in the Client Happiness Centre and provide professional services according to their requirements.
Ensure that all applications are complete in terms of the supporting documentation, information and authorized signatories. Do the necessary on the MSD system (verify).
Handle inquiries, requests and complaints in order to maintain a strong relationship between Dubai Silicon Oasis Authority and its clients.

Assist the back office team by handling client inquiries with regards to employment packages and all relevant inquiries to Government Services.
Answer questions related to license, and accept relevant requests on the counter.
Skills
Good communication skills.
Excellent customer service skills.
knowlegde in visa processing and liscensing is a must.
Previous experience in a typing centre or as a PRO would be a plus.

Receptionist wanted by SERCO – Abu DHabi

Serco logo

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Serco logo
Serco logo

Receptionist – Success Profile
Reporting to: Senior Guest Liaison Supervisor
Division/Function: Front of House
Base location: Aldar, Abu Dhabi
Key purpose
The purpose of this position is to perform all tasks in relation to reception and any associated administrative responsibilities for Aldar HQ reception

Structure and reporting relationship
Position will be reporting to the Senior Guest Liaison Supervisor
Based on the specific requirement of the role
Key accountabilities
Key Job Responsibilities
Meet and greet visitors and notify on arrival of visitors

Promptly, accurately, professionally and courteously receives all telephone calls
Promptly, accurately, professionally and courteously direct calls/enquiries and relay messages.
Receive all incoming visitors to the ADGM Square reception.
Provide frontline customer service for all tenants, visitors and contractors entering the ADGM Square office towers.
Be fully proficient in all operating systems including the telephone network system and the Visitor Management system.
When on duty, ensures the reception station is staffed at all times
Sign for deliveries when necessary and notify recipients
Ensure reception area is neat & tidy and books/magazines are organized
Report to work regularly and on time
Attend all training as required
As needed, assists with clerical tasks to include typing and filing
Always conducts oneself appropriately and professionally

HSQE Responsibilities and Information Security Responsibilities

Awareness of the Integrated Management System and the content of the Environment, Quality, Health & Safety and Information Security Policy Statements; Understanding of personal responsibilities and contribution to achieving compliance with the Integrated Management System requirements, (including but not limited to competence to perform safety critical roles, legal requirements, control measures arisen from environmental impacts and aspects, job safety analysis and information security risk assessment) and the potential consequences of departure from the arrangements in place to deliver the commitments stated in the policies statements above;
To exercise their personal duty of care for their own health, safety and welfare and for those affected by the acts or omissions;
Promote a good HSQE and Information Security culture among their peers, subcontractors and third parties;
Lead by example and look at ways to conserve energy, water and resources and minimise thegeneration of waste through personal performance and raise recommendations on how to improve existing processes on this regard within/outside their departments through their Line Manager,Departmental Safety Meetings and any other appropriate available channels;
Protect information assets and data including both electronic and paper based from all threatswhether internal, external, deliberate or accidental;
Promote a good HSQE and Information Security culture among their peers, subcontractors and third parties;

Essential technical and professional skills , knowledge and qualifications

Knowledge

High School Diploma or Higher Secondary Education
A good knowledge of all office systems and office administration
A preferred knowledge in Visitor Management and associated registration systems
Understanding of customer service skills
Proficient in English
Knowledge of Arabic language is preferred
Understanding the importance of policies and procedures

Skills

Excellent communication skills both written and oral with the ability to communicate with people from various backgrounds and standing
Ability to liaise in a professional and persuasive manner with staff at all levels in the organization
Ability to handle confidential information in strict confidence
Ability to work with high integrity and minimum supervision
Good interpersonal skills
A lively, energetic and strong personality

Executive Assistant wanted by Marriot HQ – Dubai

Marriott Marquis Hotel Dubai logo

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Marriott Marquis Hotel Dubai logo
Marriott Marquis Hotel Dubai logo

Job Number 18001KH9
Location Dubai Area Office, Dubai, United Arab Emirates
 
The Executive Personal Assistant reports to the President, Middle East & Africa and will assist other executives within the Middle East & Africa function, as necessary. The Executive Personal Assistant should exercise high degree of business acumen in making professional judgments and maintaining confidentiality. The Executive Personal Assistant will perform department administrative functions; manage meeting schedules and travel planning and coordination. The Executive Personal Assistant should be able to conceptualize and create non-routine documents and implement highly automated work processes and general administrative improvements.

Experience:
• Minimum of 10 years of administrative experience.
• Demonstrated experience in working in a fast-paced, multi-task environment, providing administrative support to multiple supervisors.
Skills and Knowledge:
• Excellent organizational, interpersonal and communications skills
• Sensitive to the dynamics of the regional cultures and experience on how to deal with the Executive Assistants of our owners, many of whom are members of Royal or Ruling families
• Ability to maintain and treat highly confidential information with absolute discretion
• Enthusiastic with an attractive personality and positive outlook
• Very presentable (may be meeting our owners/investors etc and organising events on our behalf with our properties)

• Maintains high performance standards: ensuring that all work is effectively complete, monitors the progress of work against schedules and budgets, works effectively by using a highly collaborative style
• Meets customer needs by developing and maintaining effective relationships with both internal and external customers and by promoting a customer service orientation with the organization; is a resource to others
• Fosters relationships and a positive climate to build effective teams that are committed to organizational goals and initiatives; demonstrates flexibility in approach
• Creates an atmosphere in which timely information flows smoothly both upward and downward through the organization; possesses exceptional communications skills
• Supports, manages and initiates change within the organization, taking steps to remove barriers or to accelerate its pace; is often a resource to others
• Actively pursues learning and self-development to enhance personal, professional and business growth; shares learning
Education or Certification:
• Must be fluent in English – spoken, written – and experienced at communicating at all levels
• Ideally, complete fluency in Arabic. Executive Personal Assistant will be required to translate announcements/speeches in Arabic for the President to review and approve.
• A base level of French would be desirable but not essential

Specific Duties:

The following are specific responsibilities and contributions critical to the successful performance of the position:
 Acts as a “gate-keeper” for the President’s time by managing his calendar. This involves using discretion in identifying critical items, setting up meetings and making scheduling changes with minimal involvement by the President.
 Composes all types of correspondence, documents, or presentations on behalf of the President to be shared and used by top executives of the company. Correspondence may be directed toward senior level executives or outside organizations.
 Makes travel arrangements and prepares the travel itinerary for the President. The travel may involve multiple stops, extended trips and frequent/unanticipated changes.
 Proactively maintain files for President and department common files and maintain department trace system (staff review dates, monthly conference calls, senior management meetings, etc.).
 Prepares President expense accounts and as necessary reconciles expense accounts as reflected on the distribution summary or operating statement; identify discrepancies; and prepare variance analyses to explain comparisons to last year’s results on the current year budget. May assist in the development and forecasting of budget items.
 Arranges or performs administrative functions for small to large-scale meetings or conferences that are typically multi-day in length. Responsible for evaluating alternatives and making decisions regarding logistics and pricing for the room and audio-visual set-up, catering, meeting agenda and materials, and possibly travel arrangements for the participants. Incumbent will be responsible for managing all administrative aspects for meetings and conferences. Travel may also be required on the part of the incumbent.
 Handles special reporting projects and requests, which could include presentations, monthly reports, budget schedules, accumulating data / information from hotels and providing business scorecards, when needed. This work may include data entry and/or basic analysis, creating/updating reports, using key MI reports/databases, performing data entry into a mainframe application and developing databases or spreadsheets.
 Basic administrative functions such as meeting scheduling, copying, filing and distribution of materials. Various research projects and other duties as assigned.
 Process data through an automated administrative system. This may include processing items such as expense reports, accounts payable, payroll and personnel data. Performs research and follow-up necessary to solve problems encountered.
 Identify areas where new administrative policies and procedures may be necessary within a department. The incumbent will initiate the project to develop the new policy or procedure.
 Research questions and problems regarding Continent/Department or administrative policies, procedures, information and services, including questions that are complex in nature. Research typically requires obtaining data from multiple sources. Incumbent is viewed as a resource to others on these areas.
 Order supplies for the department. Ensuring that there are always supplies available to other members of the department.
 Support for other special projects as assigned (i.e. ordering department gifts, organizing department functions, relocating department, assisting with new hires and transfers, etc.)
 Answers departmental telephone line(s); provides callers with responses to all types of requests, both routine and those requiring research and follow up; directs calls to the appropriate person or takes messages. Develops alternatives to handle requests when many times the problems are not clearly identified or involve sensitive issues. Routinely responds back directly to the caller after performing research or follow up.

Athletic Club Receptionist wanted by St Regis resort hotel Abu Dhabi

St Regis hotel Abu Dhabi

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St Regis hotel Abu Dhabi
St Regis hotel Abu Dhabi

Posting Date May 08, 2018
Job Number 18000GKC
Job Category Administrative
Location The St. Regis Saadiyat Island Resort, Abu Dhabi, Abu Dhabi, United Arab Emirates
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
The iconic St. Regis brand extends its legacy to Abu Dhabi with The St. Regis Saadiyat Island, Abu Dhabi, created by thoughtful Mediterranean architecture and a contemporary interior design.

The award-winning St. Regis Saadiyat Island Resort is the city’s true beachfront leisure address located just 20 minutes from Abu Dhabi International Airport and 10 minutes from the city’s bustling downtown.

Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.

Customer Service Rep wanted by Starlight security in Dubai

Customer Service Representative (WALK IN ON 07 MAY 2018 09.AM-3.PM)
Dubai > Jobs > Customer Service > Customer Service Representative > Details
67 others have applied to this job.
Details: Posted on: 5th May 2018
Company Name: STARLINE SECURITY SYSTEMS LLC

Employment Type: Full Time
Monthly Salary: 2,000 – 3,999 AED
Job Role: Customer Service Representative
Minimum Work Experience: 0-1 Years
Company Size: 11-50 Employees

ONLY FEMALES
COMPUTER LITERACY REQUIRED
GOOD ENGLISH COMMUNICATION SKILLS
ARABIC COMMUNICATIONS SKILLS WILL BE AN ADDED VALUE BUT NOT A MUST
NATIONALITY : INDIAN, PHILIPPINE, SRI LANKA AND PAKISTAN

SALARY RANGE WILL BE DISCUSS UPON INTERVIEW
www.starlinetrack.com
Responsibilities include scheduling appointments, answering the telephone, setting up new clients , preparation and maintenance of SALES records, mailings, computer operation, financial transactions, filing, and front office and reception area maintenance.
1. Make a good first impression on clients, smile, be professional. Set a positive tone.
2. Maintain a professional appearance (clothes and attitude)
3. Greet clients warmly
4. Be professional, ethical, and friendly at all times, even if clients are being difficult
5. Answer phones and emails.
6. Make all appointment and then confirm them the day prior via phone.
7. Remind Accounts to fasten the service.
12. Enter all data into computer for clients forms, etc.
13. Serve as initial source of information to clients.
15. Know how to use computer software.
16. Take payment for services and enter into record.
17. Perform day end closeout.
18. Assist clients as necessary to make their visits easier.
21. Setup new client records.
22. Setup/verify accuracy of invoices.

Receptionist wanted WALK IN INTERVIEW

Company Name: Century Financial Brokers LLC
Employment Type: Full Time
Monthly Salary: 4,000 – 5,999 AED
Minimum Work Experience: 2-5 Years
Minimum Education Level: Bachelors Degree
Listed By: Employer
Company Size: 51-200 Employees
Career Level: Junior
Description:
Over 29 years, Century Financial Brokers has been the region’s leading investment service provider and at the core of our continuous success is our main asset – our people.

Walk-in on Sunday 22nd April, from 11am to 5pm for a career in financial markets.
Location – 7th Floor, Al Khaleej Center, Al Mankhool Road, Bur Dubai (nearest metro- Al Fahidi)

Receptionist – Female. Arab, Indian & Filipino
• 2-3 years’ experience in similar role in UAE
• Smart and presentable with excellent interpersonal skills
• Excellent communication with advance English is a must
• Highly organized with multi-tasking capability
• Adaptive to flexible timing and distribution of duties
• Must be available to join immediately
• Candidates on visit can also apply
• Single
• Age between 25-30 years
• Salary AED 4,500 – AED 6,000 + annual benefit

Candidates who do not meet conditions of preferred nationality, experience, skills and qualification will not be considered for interview.

Carry updated CV, copies of degree, reference letter and passport & visa.

PHONE:043562800

 

Guest Experience Specialist wanted by Crowne Plaza in Dubai

crowne plaza dubai front entrance

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crowne plaza dubai front entrance
crowne plaza dubai front entrance

Posted Apr 5, 2018
Guest Experience Specialist, Front Office, Crowne Plaza® – DFC
Job Number DUB004734
Hotel Brand: Crowne Plaza
Middle East » United Arab Emirates » Dubai » Dubai

Description
Do you see yourself as a Guest Experience Specialist?
What’s your passion? Whether you’re into tennis, diving or karaoke, at IHG® we’re interested in you. We love people who apply the same amount of passion and precision to their jobs as they do to their hobbies. Imagine working for a company that gives you Room to be yourself. Our commitment to our people is to deliver room to have a great start, to learn and grow, to perform, to be recognized and rewarded, to be involved and to take the initiative and lead.

The InterContinental Hotels Group (IHG®) properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn (pre-opening). In addition to over 1000+ bedrooms, the four properties boast a selection of high quality restaurants and bars, an impressive 3,800 square meter Event Centre across two levels, the 5,000 square meters Festival Arena by InterContinental, the luxurious Spa InterContinental, state-of-the-art gymnasium and swimming pool facilities.

We are looking for confident, sophisticated and internationally-minded people to join over 1200 colleagues who are committed to maintaining the highest standards of luxury, quality and service which define our company. We value the passion and enthusiasm of our colleagues, and encourage you to share your passion when you work with us.

At the moment we’re looking for a Guest Experience Specialist to join our energetic, enthusiastic and passionate team at Crowne Plaza® Dubai Festival City.

This role reports directly to the Reception Supervisor and as the Guest Service Agent you will be responsible for preparing in advance for guest arrivals, execute in room and in car check-ins, be familiar with all long stay, VIP and Ambassador guests ensuring their every need is anticipated, along with manning the guest relations desk, act as Lobby Ambassador welcoming all persons to the hotel and enroll Priority Club Members and Ambassador Members – cross sell Spa, Festival Arena and F&B outlets and upsell guests to premium accommodation options.

Additional key responsibilities are:

Greets all guests at all times in a friendly and helpful manner
Attempts to learn and use guest’s name at every opportunity
Registers and rooms all arrivals according to established procedures
Maintains intimate knowledge of departmental standards and procedures
Performs check-in, check-out and room change procedures and ensures all data is entered completely into the hotel systems in accordance with reservation
Maintains cashier float and ensures accurate daily report of all money received
Cashes guest’s personal and travelers checks and assists with currency exchange
Knowledgeable of all special promotion procedures, for programs such as; Seasonal Packages, Frequent Flyers Programs, and also Intercontinental Hotels Group Loyalty programs
Attends to guest’s complaints, inquiries and requests, refers problems to Supervisor/Assistant Manager if he/she is unable to assist
Is familiar with other Intercontinental Hotels and Resorts so that guest indicating any next destination on the registration card can be “sold” an onward booking to another InterContinental Hotels
Does everything possible to ensure that the guests depart the hotel with a positive impression of hotel service
Performs the audit balances and prepares all works for audit in an orderly fashion
When on night shift, checks night report, prepare the morning report and prepare all necessary forms for the guest arrival
Maintains comprehensive knowledge of standard reservation procedures including correct forms to use, how to read telex, e-mail, messages, and how to interpret availability sources within the reservation systems
Maintains exemplary deportment standards of behavior and appearance and attitude as expected in a IHG Brand
Takes personal interest and pride to ensure that the Front Desk work area is kept clean and in an orderly state at all times
Endeavors to maintain the high standards of the hotel with particular regard to the importance of IHG Loyalty Program members and other VIP’s
Qualifications
Ideally, you’ll have some or all of the following qualifications and experience we’re looking for:

Required Skills:

Ideally you will have a minimum of two years demonstrable experience in a similar role in a five star hotel or comparable industry, strong verbal and written communication skills along with being quality oriented with focus on details and high performance standards, strong interpersonal skills to develop and foster beneficial relationships, ambitious and eager to learn and grow and high skill of problem solving and decision making. Arabic speaker is preferred but not essential.

In return we’ll give you a competitive financial and benefits package including accommodation, free meals on duty, hotel discounts worldwide and the chance to work with a great team of people. Most importantly, we’ll give you the room to be yourself.

Receptionist wanted by Westin hotel in Abu Dhabi

westin hotel abu dhabi
westin hotel abu dhabi
westin hotel abu dhabi

Service Express Agent – Receptionist
Posting Date Mar 25, 2018
Job Number 18000TY0
Job Category Rooms and Guest Services Operations
Location The Westin Abu Dhabi Golf Resort & Spa, Abu Dhabi, United Arab Emirates VIEW ON MAP
Brand Westin Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.

Job Summary

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash guests’ checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Security of any reports of theft.

Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

APPLY HERE

Front Desk Agent wanted by Ritz Carlton Dubai

Ritz Carlton hotel Dubai

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Ritz Carlton hotel Dubai
Ritz Carlton hotel Dubai

Job Description
Posting Date Feb 27, 2018
Job Number 180006U6
Job Category Rooms and Guest Services Operations
Location The Ritz-Carlton, Dubai International Financial Centre, Dubai, United Arab Emirates VIEW ON MAP
Brand The Ritz-Carlton
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

Job Summary

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests’ personal checks and traveler’s checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

NIGHT MANAGER wanted by Hilton hotel in Dubai

Hampton Inn by Hilton in Dubai

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Hampton Inn by Hilton in Dubai
Hampton Inn by Hilton in Dubai

NIGHT MANAGER
Hampton Inn By Hilton

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Not ready to apply?
Job Summary
A Night Manager oversees the night-hour supervision of the Front Office Team and other hotel operations to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. What will I be doing? As Night Manager, you will oversee the night-hour supervision of the Front Office Team and other hotel operations to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience. A Night Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

Oversee the entire Front Office operation to maintain high standards
Serve as a point of contact for regular and VIP Guests
Complete Night Audit duties
Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
Understand and demonstrate correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
Represent the Hotel Manager and other senior managers in their absence, taking full responsibility of the hotel
Manage, record and promptly resolve issues or emergencies that arise
Demonstrate current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area
Act in accordance with all security and emergency procedures and manage the instigation of these, as required
Compile adequate handover to Early staff / Duty Manager
Attend appropriate training courses, when required, and assist with the Night Team’s training and development efforts
Act in accordance with policies and procedures when working with front of house equipment and property management systems
Conduct annual and mid-year Appraisals with Team Members
Conduct Health and Safety Checks and Night Walks, and maintain a good status awareness of all hotel areas
Assist other departments, as necessary
What are we looking for?

Night Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Previous supervisory experience in Front Office within the hotel/leisure/retail
High level of IT proficiency
Excellent leadership, interpersonal and communication skills
Accountable and resilient
Commitment to delivering a high level of customer service
Ability to work under pressure
Excellent grooming standards
Flexibility to respond to a variety of work situations
Ability to work on your own and as part of a team
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Previous experience in the hotel industry
Previous experience with Front Office Management Systems
Previous experience with cash handling

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Dental Receptionist wanted by GMC clinics in Dubai

GMC clinics Dubai logo

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GMC clinics Dubai logo
GMC clinics Dubai logo

Dental Receptionist
2 – 3 years’ experience in Dental Clinic
Preferably European Nationality
Should have good knowledge in insurance, approvals and billing
Can join immediately

 

Our employees are our greatest resource and it is their commitment and passion that makes GMCClinics what it is today. If you are interested in joining our family then please send an email with your CV and cover letter to hr@groupgmc.com

 

Receptionist wanted by GMC clinics in Dubai

GMC clinics Dubai logo

APPLY HERE

GMC clinics Dubai logo
GMC clinics Dubai logoGM

Receptionist
2 – 3 years experience in healthcare sector
Should have good knowledge in insurance approvals, billings.
Can join immediately

Our employees are our greatest resource and it is their commitment and passion that makes GMCClinics what it is today. If you are interested in joining our family then please send an email with your CV and cover letter to hr@groupgmc.com

Reservation Agent wanted by Rotana hotel in Dubai

Al Bandar Rotana hotel Dubai

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Al Bandar Rotana hotel Dubai
Al Bandar Rotana hotel Dubai

Date Posted: 2018/02/15 16:39:18
Expiry Date: 2018/04/16
Ref. JB3772780 Post Share Tweet
Al Bandar Rotana
Revenue – Reservation Agent
Al Bandar Rotana

Job Description
We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure smooth and efficient service delivery and your role will include key responsibilities such as:

Process and confirm guest room reservations made by clients on the phone, letter or fax
Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations
Remain up to date with all the promotions in and around the hotel and follow established procedures to process all room reservations, rates, confirmations, hotel facilities, etc.
Show complete product knowledge, understand rate structure and apply rate management
Maintain established filing system for all correspondence and collate reports as required by Reservations Manager or Supervisor
Promote and maintain good public relations and endeavors to maximize business
Maintain an accurate room status at all times
Ensure all incoming calls are answered as per the Rotana standards, information received by fax is inputted and check constantly the incoming e-mails
Organize visa request for hotel guest as per hotel policy and up-sell whenever an opportunity is identified
Skills
<b>Education, Qualifications & Experiences</b>

You should have a diploma / degree within the hospitality field and previous experience in hotel reservations. You must be a computer literate with excellent communication skills, written and oral proficiency in English, while additional language skills are an asset.

<b>Knowledge & Competencies</b>

The ideal candidate will be customer focused and with an extremely proactive personality and a courteous, dynamic and approachable character. You will work effectively with professionalism and establish effective relationships with internal and external customers. You work independently within a structured environment while possessing following additional competencies:

Understanding the job

Teamwork

Taking Responsibility

Recognising Differences

Adaptability

Customer Focus

FRONT DESK AGENT wanted by Waldorf Astoria Hotel in Dubai

waldorf astoria Dubai the palm

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waldorf astoria Dubai the palm
waldorf astoria Dubai the palm

Job Summary
A Front Desk Agent with Waldorf Astoria Hotels and Resorts provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.

What will it be like to work for this Hilton Worldwide Brand?

In exceptional destinations around the globe, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations, as well as fresh, modern expressions of Waldorf Astoria’s rich legacy. Waldorf Astoria provides guests the exceptional environment and the personalized attention of true Waldorf service that creates a singular experience.

If you understand the value personalized attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may be just the person we are looking for to work as a Team Member with Waldorf Astoria Hotels & Resorts. Because it’s with Waldorf Astoria Hotels & Resorts where we promise our Guests a single rich, experience at every extraordinary place they visit.

What will I be doing?

As Front Desk Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

Achieve positive outcomes from Guest queries in a timely and efficient manner

Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required

Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments

Demonstrate a high level of customer service at all times

Attend appropriate training courses, when required, and assist with the Night Team’s training and development efforts

Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties

Maximize room occupancy and use up-selling techniques to promote hotel services and facilities

Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy

Comply with hotel security, fire regulations and all heath and safety legislation

Act in accordance with policies and procedures when working with front of house equipment and property management systems

Follow company brand standards

Assist other departments, as necessary

What are we looking for?
Front Desk Agents serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
Previous experience in Front Desk

Positive attitude and good communication skills both written and verbal

Commitment to delivering a high level of customer service

Excellent grooming standards

Ability to work on your own and as part of a team

Competent level of IT proficiency

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Previous experience in Front Office

Diploma / Certificate in Hotel Management or equivalent

What benefits will I receive?

Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

Learn more now about Waldorf Astoria Hotels & Resorts — offering the opportunity to visit extraordinary places with one singular experience.

Numerous landmark hotels around the world
More hotels in construction
Offering world-class spas
Gorgeous golfing destinations

 

Rooms Controller wanted by Lapita Hotel in Dubai

Lapita Hotel Dubai

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Lapita Hotel Dubai
Lapita Hotel Dubai

Job Description
Posting Date Feb 11, 2018
Job Number 18000D7D
Job Category Rooms and Guest Services Operations
Location Lapita, Dubai Parks and Resorts, Autograph Collection, Dubai, United Arab Emirates VIEW ON MAP
Brand Autograph Collection Hotels
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Lapita is a Polynesian themed hotel, located in the heart of Dubai Parks and Resorts. A hotel which is dedicated to families and friends who want to stay close to all the activities that the theme parks will be offering. With 504 rooms, including 60 suites and 3 villas, Lapita is the perfect relaxation point after a day of adventures and fun. Part of Marriott’s Autograph Collection this amazing hotel offers five food and beverage outlets, two outdoor pools and a lazy river, a spa and health club, Luna & Nova Kids & Teens Club as well as meeting and event facilities. The hotel’s name was inspired by the pre-historic Pacific Ocean people and their journey and settlement into the Islands ( the Lapita movement ). The design draws its inspiration from the exotic Polynesian tropical landscapes, featuring Polynesian flowers, lagoon-style pools, and themed activities.

Marriott’s Autograph Collection features a select group of upscale and luxury independent partner hotels, each with its own distinct personality, experience, style and features. Located in major cities and desirable destinations around the world, Autograph guests favor hotel stays that reflect their own unique and personal styles. Be a part of our team and deliver an innovative guest experiences that resists predictability.

JOB SUMMARY
Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly.

SPECIFIC DUTIES
Be familiar with Hotel services, operational hours and ongoing promotions.
Have a thorough knowledge of Lapita Hotel product and services.
Have a good knowledge of local area and surrounding facilities. Provide recommendations and direction to guests whenever needed.
Check House Count to establish selling strategy for shift, monitoring it regularly during shift and responding to any changes.
Ensure Daily Log and all forms of communication are used to full capacity and relevant information is handed over to the next shift throughout the shift and briefings
Demonstrate and promote Quality Awareness amongst Front Office team. Seek ways to improve and maintain guest satisfaction scores for all front office sections.
Ensure Contingency Reports are regularly printed and filed accordingly.
Pre Block VIP and Marriott Elite members’ arrivals taking into account any special requirements.
Ensure that all arrivals, departures, no shows, extensions and OPERA related reservation amendments are performed on a timely manner in order to avoid further confusion to all reception associates.
Ensure that all concerned departments are informed in regards of room moves, no-shows, early arrivals, special requests, repeat guests or other guest preferences.
Follow MRT program with housekeeping department.
Be fully aware of Credit Policy and supervise compliance, keeping manager and all concerned departments informed of any possible credit risks.

Latest jobs at the Ministry of Finance in UAE

ministry of finance UAE logo
ministry of finance UAE logo
ministry of finance UAE logo

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​​​​​​​​​​​The employment website of Ministry of finance has been updated .for those who are interested to work in the ministry kindly ,visit the link that shown below and apply for the vacancies and complete all required documents

required papers

passport copy with last page.

copy of family book.

copy of birth certificate.

copy of academic and experiences certificate.

photo

​​Based on the​ UAE Government announcement to proceed with tax registration activities during the third quarter of 2017 and in support of UAE’s 2021 vision of building a competitive knowledge economy, through development and enablement of human resources capabilities in modern fields, which supports the Government’s objectives to diversify revenue sources.
The Federal Tax Authority expresses its commitment in supporting those objectives by providing development opportunities for National talent in the field of Taxation.

Thus, the Federal Tax Authority is pleased to announce job vacancies for the following positions:

Registration Head (Reference Number: TA019)

Minimum Level of Education: Bachelor degree in Business Administration or Law or other relevant degree
Years of Experience: 8+ years in registration or other relevant field
Previous experience in a supervisory role

Registration Supervisor (Reference Number: TA028)

Minimum Level of Education: Bachelor degree in Business Administration or Law or other relevant degree
Years of Experience: 5+ years in registration or other relevant field
Previous experience in a supervisory role

Registration Analyst (Reference Number: TA029)

Minimum Level of Education: Bachelor degree in Business Administration or other relevant degree

Receptionist (Dubai and Abu Dhabi) (Reference Number: SS027)

Minimum Level of Education: Diploma
Years of Experience: 2+ years of relevant experience
All applicants are expected to be UAE Nationals, proficient in English and Arabic and computer literate.

​Those who wish to apply to any of the listed vacancies, kindly send your CV, with the reference number of the related vacancy, to the following e-mail address: fta_careers@mof.gov.ae

For further enquiries, please contact the call center on 600599994

Male Receptionist wanted by Trinity holdings in Dubai

Trinity holdings Dubai logo
Trinity holdings Dubai logo
Trinity holdings Dubai logo

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Experience: 1 – 5 yrs. | Opening: 1
Education:Basic – Diploma, Secondary School
Nationality: Any Nationality
Industry Type: Industrial Products / Heavy Machinery
Salary:$0 – $500
Other Benefits:Medical Insurance, Paid Leaves, Travel Allowance
Gender: Male
Functional Area:Accounts / Taxation / Audit / Company Secretary Dec 28, 2017

Job Description
We are currently looking out for receptionist preferably male with below skills.

1) Telephone Skills, Verbal Communication, Microsoft Office Skills, Listening, Professionalism, Customer Focus, Organization, Informing Others, Handles Pressure, Phone Skills

Receptionist is required to
1) Greet, assist and direct guests, workers, visitors and the general public.
2) Maintains safe and clean reception area by complying with procedures, rules, and regulations.
3) Proven record of answering/forwarding calls and taking messages
4) Ability to deal with phone and email inquiries.
5) Respond to guests and public inquiries.
6) Provide word-processing and clerical support.
7) Maintain the common filing system and file all letter.
8) Provided administrative services to the office manager.

Desired Candidate Profile
Receptionist is required to
1) Greet, assist and direct guests, workers, visitors and the general public.
2) Maintains safe and clean reception area by complying with procedures, rules, and regulations.
3) Proven record of answering/forwarding calls and taking messages
4) Ability to deal with phone and email inquiries.
5) Respond to guests and public inquiries.
6) Provide word-processing and clerical support.
7) Maintain the common filing system and file all letter.
8) Provided administrative services to the office manager.

Keyword: Greet, assist, answering, forwarding calls

Public Area Attendant wanted at Aloft Palm hotel Dubai

Aloft Palm hotel Jumeirah Dubai
Aloft Palm hotel Jumeirah Dubai
Aloft Palm hotel Jumeirah Dubai

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Posting Date Jan 27, 2018
Job Number 170026BF
Job Category Housekeeping & Laundry
Location Aloft Palm Jumeirah, Dubai, United Arab Emirates
Brand Aloft Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Aloft Hotels we’re wired for next generation travelers who love open spaces, open thinking, and open expression. Aloft provides a space where style is necessary, social scenes are vibrant, and where the only direction is forward. Our guests are tech savvy and confidently social, with an eclectic style they’re not afraid to show. We understand what our guests need, so we provide an affordable option for the tech-savvy design guru. We’re looking for innovative self-expressers who aren’t afraid to draw outside the lines. If you are someone who appreciates tech-forward features and vibrant social scenes, then we invite you to explore a career with Aloft Hotels.

 

Respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Post caution signs. Contact other departments directly for urgent repairs. Deliver guest requests and set up furniture items in guest rooms as requested. Remove items from hallways and transport to service areas, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash placed near Housekeeper carts. Clean, maintain, and store cleaning equipment.

 

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move at a speed that is required to respond to work situations (e. g., run, walk, jog). Visually inspect tools, equipment, or machines (e. g., to identify defects). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces and steps. Move up and down a ladder. Move up and down stairs and/or service ramps. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Stand, sit, kneel, or walk for an extended period or high frequency across an entire work shift. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

CENTER COORDINATOR TEMP for BAC recruitment Dubai

BAC Dubai logo

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Job Locations:
Dubai – Design district
Salary Description:
Competitive Salary Offered
Posted:
22/01/2018
Job Ref:
JEN 1801-36

CREATIVE CENTER COORDINATOR TEMP 28/09/2018 – 13/04/2018

GENERAL

• Learn general overview and functions of the Creative Center space
• Open and lock door for hours of operation
• Ensure cleaner has finished cleaning by 10am each day
• Answer Creative Center phoneline
• Schedule bookings in for meeting room and work desks, liaising with colleagues
• Ensure all displays and exhibits are correct, neat and tidy at all times
• Miscellaneous administrative tasks including emails as and when required
• Liaise with logistics agency and warehouse if/when needed for any urgent matters
• Liaise with d3 team if/when needed for any urgent matters
• Liaise with wider team when needed
• Keep a daily log of visitors

CUSTOMER SERVICE

• Give basic tour of Creative Center for visitors
• Ensure that all visitors to the i Creative Center are extended the highest levels of customer service at all times
• Deal promptly and efficiently to visitor queries
• Connect visitors with the relevant sales contacts on purchasing queries
• Make note of any questions/requests that come through that need to be looked at .
• Update contact list for SCC when necessary

AED 250 per day.

GUEST SERVICE AGENT wanted at NOVOTEL AL BARSHA in DUBAI

Novotel hotel Al Barsha Dubai
Novotel hotel Al Barsha Dubai
Novotel hotel Al Barsha Dubai

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17/01/2018

Job Reference 273223

Profession Receptionist (m/f)

We are looking for a candidate who has qualified in hospitality
The candidate must have over 3 years professional experience in a related job

The candidate must be a fluent English speaker.

Qualifications and skills

Experience
• Minimum of 3 years’ experience in hospitality.
• Experience working with multi-cultural teams
• Hands on involved working style
• Used to working in a busy customer care environment

Professional Skills
 Proactive Strong Leadership
 Solid knowledge of Opera and EXCEL
 Outstanding training Skills
 Ability to develop team
 Able to calm angry customers

Personal Skills
 Presents a professional corporate image
 Clearly spoken
 Understanding of Gulf Culture / Traditions
 Outgoing and personable character
 Positive can do attitude
 Innovative / Creative

 

Receptionist job at Pure home real estate

Pure home real estate Dubai logo
Pure home real estate Dubai logo
Pure home real estate Dubai logo

Job Title – Receptionist

Job Description

Manage a national multi-line phone averaging 30 calls per hour.
Be an ambassador of first impressions as you greet Clients, guests and visiting employees.
Consistently track and report information insuring accuracy and paying specific attention to detail.
Use e-tools and computer systems to track visitors, manage work orders, and manage conference room needs and activities.
Assist with tracking employee on-boarding/off-boarding processes.
Manage office/suite access cards and keys.
Provide conference room support including supply management and Audio/Visual troubleshooting.
Support the annual management plan by accomplishing key performance indicators as identified by management.
Demonstrate confidence, professionalism, responsiveness and exceptional customer service skills.
Perform other Facility Management assignments as described by team and manager.

Desired Skills & Experience

Excellent communications skills both oral and written
Strong organizational skills
Proven track record of providing exceptional customer service skills in the presence of Executive level employees and guests.
Understanding of routine accounting methods
Basic understanding of office technology, systems & equipment
Possess the ability to learn new computer software programs
Proficient in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook)