Italian chef wanted at Amwaj Rotana – Jumeirah, Dubai

Amwaj Rotana hotel Jumeirah Beach

APPLY HERE

Amwaj Rotana hotel Jumeirah Beach
Amwaj Rotana hotel Jumeirah Beach

Expiry Date: 2018/08/30
Ref. JB3814058
Kitchen – Speciality Outlet Chef – Italian
Amwaj Rotana – Jumeirah Beach Residence
 
Job Description
We’re currently seeking for passionate and dynamic guest focused Kitchen professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As an Italian Chef you are responsible for the smooth operation of the outlet kitchen with emphasis on quality, presentation within the guidelines of the standardized menus, and staff training and head up our significant restaurant, whereby your role will include key responsibilities such as:
•Supervise the Outlet Kitchen in the preparation and presentation of all food items in accordance with the hotel’s SOPs and standardized menu guidelines
•Monitor regular standards of production to ensure highest level of quality

•Monitor all aspects pertaining to the control of the hotel’s food cost

•Participate in the drafting of concept ideas and menus for all special events and functions while encouraging all employees to put forward their ideas and utilizing them wherever practical

•Ensure HACCP standards are implemented and follow the appropriate hygiene standards as per Municipality requirements at all times

•Ensure consistent on the job training session for culinary colleagues and promote health & safety

Skills
Education, Qualifications & Experiences

You should have a professional kitchen apprenticeship or chefs training course and at least 3 years experiences in quality establishments along with specialized excellent Italian culinary skills. The ability to communicate well in English and a proven track of food preparation, presentation and preservation knowledge is an essential.

Commis II chef wanted at Sheraton hotel – Jumeirah, Dubai

Sheraton hotel Jumeirah Beach - Dubai

APPLY HERE

Sheraton hotel Jumeirah Beach - Dubai
Sheraton hotel Jumeirah Beach – Dubai

Job Number 1800146Q
Location Sheraton Jumeirah Beach Resort, Dubai, UAE
 
Rewards for work, benefits for your lifestyle
 
You’ll be supported in and out of the workplace through:
 
Discounts on hotel rooms, gift shop items, food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues

The impact you’ll make
 
You hold yourself to a higher culinary standard and it is your attention to each preparation that keeps guests with us to dine. Working with a dedicated team of experts, you will learn something different every day as you work with new seasonal menus and unique presentations. You hard work pays off when a dish that you’ve thoughtfully helped to prepare has guests raving and anxious to return.

What you’ll be doing

Prepare fresh ingredients for cooking according to recipes/menu
Cook food and prepare top-quality menu items in a timely manner
Test foods to ensure proper preparation and temperature
Operate kitchen equipment safely and responsibly
Ensure the proper sanitation and cleanliness of surfaces and storage containers

Club Lounge Attendant wanted by Sheraton hotel – Jumeirah, Dubai

Sheraton hotel Jumeirah Beach - Dubai

APPLY HERE

Sheraton hotel Jumeirah Beach - Dubai
Sheraton hotel Jumeirah Beach – Dubai

Job Number 18001MYF
Job Category Food and Beverage & Culinary
Location Sheraton Jumeirah Beach Resort, Dubai,
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.

Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.

Electrical Technician wanted by Sheraton hotel – Dubai

Sheraton hotel Jumeirah Beach - Dubai

APPLY HERE

Job Number 18001M5E
Job Category Engineering and Facilities
Location Sheraton Jumeirah Beach Resort, Dubai, United Arab Emirates VIEW ON MAP
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.

Job Summary

Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough clean up of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV’s and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers, Display basic computer skills including inputting air handler schedules and making temperature changes.

ASSISTANT HEAD CONCIERGE wanted by Hilton hotel – Dubai

hilton dubai jumeirah

APPLY HERE

hilton dubai jumeirah
hilton dubai jumeirah

Job Summary
An Assistant Head Concierge assists the Head Concierge with the supervision of daily Concierge operations and responsibilities and uses Guest satisfaction data to improve operations.
 
What will I be doing?
As Assistant Head Concierge, you will assist the Head Concierge with the supervision of daily Concierge operations and responsibilities and use Guest satisfaction data to improve operations. The Assistant Head Concierge interacts with Guests and contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

Assist the Head Concierge with the supervision of the daily Concierge operations to a consistently high standard
Ensures that the Concierge’s objectives, work schedules, budgets, policies and procedures are met

Monitor the appearance, standards and performance of the Concierge with an emphasis on training and teamwork
Ensure Concierge have a current knowledge of hotel products, services, pricing and policies as well as a good understanding of the local area
Maximise Sales revenues through up-selling and marketing programs
Monitor Guest satisfaction reports and implement actions to improve results
Maintain good communication and working relationships with all hotel areas
What are we looking for?

Assistant Head Concierge serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Experience in the hotel, leisure or retail sector
Possesss strong commercial awareness and Sales capabilities
Excellent leadership skills, inter-personal and communication skills
Passion for delivering exceptional levels of guest service
Excellent grooming standards
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Previous experience in a supervisory role for a Hotel Front Office/Concierge department

CLUSTER SALES MANAGER wanted by Hilton in Dubai

APPLY HERE

CLUSTER SALES MANAGER – GCC & GOVERNMENT
Hilton Hotels & Resorts
Job Summary
A Cluster GCC Sales Manager analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.

What will I be doing?
As Cluster GCC Sales Manager, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:

Analysis local market trends and competitor activity to identify business leads
Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
Negotiate room rates/packages with corporate clients
Develop and implement creative local marketing channels, including social media channels
Prepare company contracts for the hotel in accordance with current business and pricing conditions
Work within current business strategies and recognising potential opportunities
Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
Attend Sales events, as required
Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
Answer customer queries in a prompt and professional manner
Manage staff performance in compliance with company policies and procedures
Recruit, manage, train and develop the Sales team
What are we looking for?

A Cluster GCC Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure and under own initiative
Experience in a sales role with a proven track record to close a sale
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Knowledge of local market
Knowledge of hospitality
Passion for sales and for achieving targets and objectives
Degree-level qualification in a relevant field

CLUSTER SALES MANAGER wanted by Hilton hotel Dubai

hilton dubai jumeirah

APPLY HERE

hilton dubai jumeirah
hilton dubai jumeirah

CLUSTER SALES MANAGER
Hilton Hotels & Resorts
Job Summary
A Cluster Sales Manager analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.

What will I be doing?
As Cluster Sales Manager, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:

Analysis local market trends and competitor activity to identify business leads
Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
Negotiate room rates/packages with corporate clients
Develop and implement creative local marketing channels, including social media channels
Prepare company contracts for the hotel in accordance with current business and pricing conditions
Work within current business strategies and recognising potential opportunities
Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
Attend Sales events, as required
Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
Answer customer queries in a prompt and professional manner
Manage staff performance in compliance with company policies and procedures
Recruit, manage, train and develop the Sales team
What are we looking for?

A Cluster Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure and under own initiative
Experience in a sales role with a proven track record to close a sale
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Knowledge of local market
Knowledge of hospitality
Passion for sales and for achieving targets and objectives
Degree-level qualification in a relevant field

SALES & MARKETING director wanted by Sofitel hotel in Dubai

Sofitel hotel Jumeirah beach Dubai

APPLY HERE

Sofitel hotel Jumeirah beach Dubai
Sofitel hotel Jumeirah beach Dubai

16/04/2018
DIRECTOR OF SALES & MARKETING
Job Reference 277755 • Profession Sales – Distribution | Sales development & promotion
Sofitel Dubai Jumeirah Beach
Managed hotel

City DUBAI State Northern UAE Country United Arab Emirates
Sofitel Dubai Jumeirah BeachSofitel Dubai Jumeirah Beach is a 5-star luxury hotel situated with Jumeirah Beach Residence (JBR) at the heart of Dubai Marina opening directly onto “The Walk” – Dubai’s most popular recreation promenade as well as the new beachfront low rise leisure and retail destination “The Beach”. The hotel artfully blends Arabic design features with exquisite French elegance. A short walk from the sea shore the 31 story building features 438 rooms and suites each with a private balcony offering views across the Arabian Gulf, 4 restaurants bars, Club Millesime™ Executive lounge, InspiredMeetings™ conference facilities and “So FIT” Health club.

CONTRACT
Job Level Job
Fixed-term contract: No
Status Full Time
Anticipated Start Date 01-03-2018
CONTACT
Mohamed Seif H6146-hr1@sofitel.com
97144444902
SKILLS
Level of Education
Bachelor / Licence
Areas of study
Sales
Professional experiences
3 to 5 years
Languages essential
English (Fluent)
ESSENTIAL AND OPTIONAL REQUIREMENTS
– A minimum of 3 years Director of Sales and Marketing in the upscale luxury setting is essential.
– Experience in the Gulf Region would be an asset
– Knowledge in both Corporate and Leisure, Travel Industry, MICE/Catering sales and a good understanding of the luxury hotels market and competitors.
– Possess excellent organizational skills.
Leadership skills and knowledge of all tasks within the area of responsibility and ability to work independently and under pressure
– Excellent and Fluent English communication skills, both verbal and written is a pre-requisite.

Access
Excel
Power Point
Word
Opéra
KEY TASKS
– Lead and direct the development and execution of strategic Sales plans as well as take initiatives to maximize hotel commercial top line performance.
– Manage and nurture existing network of corporate clients and Travel Agents.
– Identify new business niches and grow existing network of Corporate and Leisure clients.
– Understand the dynamics of the local and key emitting markets, demand generators and sales channels – determine and implement appropriate actions for each business segment.
– Remain updated on market trends, competitor activities and client feedback – adjust tactics and strategies – give advice and support to the General Manager.
– Prepare the strategic sales and business plans, monthly reporting needs, annual targets, marketing plans budgets & business forecasting requirements in conjunction with the Director of Revenue.

GUEST EXPERIENCE MANAGER wanted bu Sofitel hotel Dubai

Sofitel hotel Jumeirah beach Dubai

APPLY HERE

Sofitel hotel Jumeirah beach Dubai
Sofitel hotel Jumeirah beach Dubai

Sofitel Dubai Jumeirah Beach
Managed hotel
City DUBAI State Northern UAE Country United Arab Emirates
Sofitel Dubai Jumeirah BeachSofitel Dubai Jumeirah Beach is a 5-star luxury hotel situated with Jumeirah Beach Residence (JBR) at the heart of Dubai Marina opening directly onto “The Walk” – Dubai’s most popular recreation promenade as well as the new beachfront low rise leisure and retail destination “The Beach”. The hotel artfully blends Arabic design features with exquisite French elegance. A short walk from the sea shore the 31 story building features 438 rooms and suites each with a private balcony offering views across the Arabian Gulf, 4 restaurants bars, Club Millesime™ Executive lounge, InspiredMeetings™ conference facilities and “So FIT” Health club.

Discover the hotel
CONTRACT
Job Level Job
Fixed-term contract: No
Status Full Time
Anticipated Start Date 13-05-2018

SKILLS
Level of Education
Bachelor / Licence
Areas of study
Hospitality Management
Professional experiences
3 to 5 years
Languages essential
English (Fluent)
Arabic (Fluent)
KEY TASKS
This position has as key objectives for the continuous improvement and operational implementation of the Guest Experience and online reputation of the Hotel by monitoring daily experience performance and Guest feedback, representing the Guest within the hotel and supporting the GM on achieving positive results and Guest Experience targets. She/he will ensure full compliance of the Brand Assurance Program at the property, the implementation and follow-up of brand standards and quality programs, including related training, with the aim of ensuring brand consistency and excellence, while supporting optimal Guest Experience, increased satisfaction and loyalty.

Business Development Executive wanted by Rotana hotel Dubai

Jumeirah Rotana Hotel Dubai

APPLY HERE

Jumeirah Rotana Hotel Dubai
Jumeirah Rotana Hotel Dubai

Posted Date: 2018/04/12 17:23:23
Expiry Date: May 28, 2018
Ref. JB3786461 Post Share Tweet
 
Jumeira Rotana
Sales – Business Development Executive
Jumeira Rotana

Job Description
We are currently seeking for passionate and dynamic Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and implementing all business requirements for the organization.
 
As a Business Development Executive you are responsible for the overall business requirements of the hotel’s top producing accounts through various sales and marketing action, whereby your role will include key responsibilities such as:

•Conduct show around of the hotel’s facilities and services

•Set up and execute sales action plans to promote hotel’s promotions, facilities and activities (direct mailings, email campaigns, telesales, face to face sales calls, etc.)

•Systematically handle leads received by the property direct with the main account manager in the area sales office

•Assist in the follow up on property specific bookings

•Assist Revenue Manager in setting up and updating selling strategies and recommendations

•Attend all major events and activities taking place in the property

•Assist in the execution of property marketing plan as directed

•Participate with the property executive committee in the preparation and submission of the yearly sales plan

•Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment

•Comply with the hotel environmental, health and safety policies and procedures

Skills
Education, Qualifications & Experiences

You should ideally have a degree in hospitality with fundamental previous corporate sales experiences, preferable within the GCC market. Impeccable written and spoken English skills are a must and previous experiences with Opera are an advantage.

Knowledge & Competencies

The ideal candidate will be customer driven and an extremely proactive and focused personality with an outgoing, charismatic and approachable character. You will be able to work independently and promote at all times the brand image and market status, as well as maintain accurate documentations and accounts records on all clients assigned

DIRECTOR SALES & MARKETING wanted by Pullman hotel Dubai

pullman hotel Jumeirah Dubai

APPLY HERE

pullman hotel Jumeirah Dubai
pullman hotel Jumeirah Dubai

Pullman
08/04/2018
DIRECTOR OF SALES & MARKETING
Job Reference 389457 • Profession Sales – Distribution | Sales Manager (m/f)
Pullman Dubai Jumeirah Lakes Towers – Hotel and Residence
Managed hotel

City DUBAI State Northern UAE Country United Arab Emirates
Pullman Dubai Jumeirah Lakes Towers – Hotel and ResidenceLaunched in 2007, Pullman has invented a new approach to international hospitality and created a new kind of in-style and vibrant hotel aimed at a modern and cosmopolitan clientele. Pullman presents a unique upscale hospitality culture, featuring a natural and open relationship between guests and employees, new restaurant and catering concepts, re-designed spaces, seamless connectivity, and a definite “design” identity. In tune with the times and the trends, Pullman has combined the needs of business and leisure travellers and proposes a BLeisure (Business & Leisure) solution which erases the boundary between work and relaxation. When you enter a Pullman hotel, you move into a world where interaction with others becomes natural. Guests are welcomed, accompanied and pampered with the utmost

CONTRACT
Job Level Job
Fixed-term contract: No
Status Full Time
Anticipated Start Date 01-04-2018
SKILLS
Level of Education
Bachelor / Licence
Areas of study
Sales
Professional experiences
11 to 20 years
Languages essential
English (Fluent)
Optional languages
Arabic (Working level)
French (Intermediate)
ESSENTIAL AND OPTIONAL REQUIREMENTS
Advanced MS Office Skills
18-24 months UAE experience
Currently DOSM with UAE experience
5-star ‘Business – City’ Hotel with 300+ rooms (Hotel industry essential)
International Hotel Chain
Fluency in English with Arabic hugely beneficial
Knowledge of Key concepts and evaluation of market analysis processes

KEY TASKS
Director of Sales & Marketing Opportunity!

The ideal candidate for this amazing opportunity should be experienced and currently in the position of DOSM, however, to stand out from the crowd for selection into this role you would need to display the following core characteristics:

You care about guest needs. You’re confident. You’re always on and at any moment. You’re subtle. You’re resilient. You’re extroverted. You’re a good listener and multitasker. You provide insight. You’re persistent. You’re honest and focused. You’re optimistic and upbeat. You have a broad worldview and cultural understanding.

As Director of Sales & Marketing you are required to:

• Lead and run the Sales and Marketing Department to deliver desired results.
• Initiates and Leads in weekly Sales & Marketing meeting.
• Implements all sales action plans related to his/her market areas as outlined in the marketing plan.
• Promotes and forwards sales leads for other Accor hotels.
• Disseminates sales related information to other departments as appropriate.
• Aggressively sources for new business opportunities within the assigned industries through daily sales visits to corporate and leisure accounts.
• Effectively manages customers’ budgets to maximize revenue and meet customer needs and identify opportunities to up-sell products and services throughout the sales process.

Main areas of Focus:

Customer Relations:
• Planning, Developing and Implementing of Sales and Marketing department strategies, Marketing Communications, and Public Relations activities, both external and internal.
• Build up a better customer relationship, understand their needs, and try to make them satisfied without compromising with the company profits.
• Maintain close business relationships with existing clients through key sales activities.
• Cultivate and develop new business relationships through key sales activities
• Closely follows up on all business leads within a 24 hour response timeline to clients with his/her Sales team.
• Adapts to client’s needs by tailor fitting hotel services to fit client’s requests.

Professional techniques / Production:
• Analyze the corporate segment performance based on segmentation objectives & strategies.
• Conduct competitor surveys and recommend strategies based on market intelligence.
• Analyze other factors that affects production i.e internal, external factors and recommends actions required.
• Demonstrate strong negotiation skills to maximize hotel profit in all revenue producing areas.
• Establishes new corporate accounts year round

Team management and cross-department responsibilities:
• Demonstrates commitment to Hotel operating principles and philosophies.
• Inform concerned departments important VIP arrival well in advance.
• Establish performance goal for each sales and marketing team members, and monitor if the team member is able to meet up the expectations or not.
• Continuously motivate the sales and marketing team, and inspire them to stay focused on company’s goal.

Commercial / Sales:
• Respectfully is the brand ambassador of the hotel and communicates all promotions & products to the market.
• Maintains rate integrity of the hotel and maximizes revenue opportunities.
• Feedbacks to the management on various room rates and product packages that are in the market
• Maintains a good understanding of the market dynamics in terms of rate, business trends, other product offers.

Management and administration:
• Establish programs and direct efforts to achieve group and FIT room night goals and to develop ongoing relationships with customers.
• Effectively and efficiently updating all sales activities, reports and feedback in ASA
• Evaluating and renewal of all contracts

Skills / Background:
• 18-24 months UAE experience
• Currently DOSM with UAE experience
• 5-star ‘Business – City’ Hotel with 300+ rooms (Hotel industry essential)
• International Hotel Chain
• Fluency in English with Arabic hugely beneficial
• Knowledge of Key concepts and evaluation of market analysis processes

Life guard wanted at Emirates Towers hotel in Dubai

APPLY HERE [job number 180000M0]

At Jumeirah, we are committed to encouraging and developing our colleagues in world-class environments. We value diversity and equal opportunity, employing over 14,000 colleagues from over 100 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, Africa and the Middle East.

Lifeguard – Health Club – Jumeirah Emirates Towers – (180000M0)
Jumeirah Emirates Towers is a city lifestyle destination beyond comparison. Set in the heart of Dubai alongside Sheikh Zayed Road, a few minuteswalk from the Dubai Metro Station and just a short drive away from pristine beaches, this established landmark encompasses a fully integrated five star business hotel with high octane luxury setting the scene with 400 spacious rooms and suites, paired with creative meeting and business
About the job:

An exciting role has arisen in the Operations department at Jumeirah Emirates Towers for a highly motivated and hardworking individual.

The main duties of the role are:
To ensure that all water areas are protected during operational hours by practicing preventative lifeguarding in accordance with the Ellis & Associates International Lifeguard Training Program
Understand and follow all jumeirah Standard Operating Procedures, and Emergency Action Plans
Perform water rescues, First Aid, and CPR when needed
Enforce facility rules and provide crowd control in a friendly manner throughout the aquatic areas as necessary
Exude a friendly, helpful and cheerful attitude while communicating effectively with guests and colleagues
Provide professional lifeguarding services at any Jumeirah property and exclusive use event when needed, and assist in the preparations of facilities for special functions, themed evenings, etc.
Clean all areas of the pools and walkways, both in and above the water, including all pool furniture and paths
Report any safety concerns to management

About you:
The ideal candidate for this position will have the following experience and qualifications:
Experience:

-Able to swim 200 meters in less than 4 minutes 30 seconds

-Able to retrieve a brick from a depth of 3 meters
-Able to tread water with their hands above the water line for 2 minutes and hands under the water for 3 minutes

About the benefits:
This position offers a highly competitive salary and package which includes: fully furnished shared accommodation, free transport to and from your place of work, uniform, laundry services, meals during working hours, medical and dental coverage, as well as accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.

Primary Location: United Arab Emirates-DUBAI-Jumeirah Emirates Towers
Job: Lifeguard
Organization: Dubai Region [Main]
Job Posting: Apr 5, 2018, 11:56:11 AM

Cluster Sales Executive – Jumeirah beach hotel – Dubai

Jumeirah Zabeel Saray Hotel Dubai

APPLY HERE [JOB 180000I4]

Jumeirah Zabeel Saray Hotel Dubai
Jumeirah Zabeel Saray Hotel Dubai

Cluster Sales Executive – CIS Market – (18000121)
About Jumeirah:
At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and provide equal opportunities, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East.

We want you to do well from the beginning, so we’ll give you every chance to impress during the recruitment process. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one. You can rely on us to support you as you settle into your journey with us and make Jumeirah ‘Your Place to Shine’.

Our Group & Corporate and Dubai Shared Services teams are an integral part in delivering the Jumeirah Brand promise. Based in our modern headquarters in Dubai Design District or in one of our other key locations, we guarantee you will be part of a dynamic, committed team of industry professionals with a passion for delivering the Company strategy and efficiencies essential for our world class operation.

About the Job:

An opportunity has arisen for a Cluster Sales Executive – CIS Market to join the Commercial team in Dubai Shared Services. The main duties and responsibilities of this role:
Attend regular internal meetings to discuss segment related information
Maintain a dynamic communication structure within the department, within the hotel, RSO’s and the Regional Gulf Office
Assisting leisure team on all admin related tasks, reports and projects
Conducting site inspection and fam trips for leisure partners
Responsible of all retail travel agents bookings internationally
Coordination of all agent requirements with operation team
Coordinate monthly report for leisure segment
Responsible of all communication for leisure segment to our local and international partners
Ensures all areas of the segment – contracting, allocations, materialization reports, override agreements etc are covered in the segment action plan Understands the role, Allocations and materialization and makes recommendation for contracting
Proactive in identifying new sources of business while ensuring business from existing clients are maximised.
Maintains a complete understanding and complies with the hotels policies and procedures, particular in relation to security, health & safety and hygiene
Maintains knowledge of all Jumeirah properties for cross selling as well as the competitors’ offers and tactical
Handles tasks assigned by Director of Business Development
Any other duties as may reasonably be requested by the management.

About you:

The ideal candidate for this position will have the following experience and qualifications:

The person must have at least bachelor’s degree in business management
The person must have a thorough knowledge of the hospitality industry, including distribution and purchasing channels, corporate end-users and competitors
Fluency in foreign languages is an advantage
Russian speaking colleague is a must
It will be needed to interface with strategic marketing programs and new product roll outs.
It will be the duty to work in the coordination with all parties associated with the projects, negotiations and bids
He or she has to maintain the coordination with the clients, account coordinators, different specialists and senior management
3 years experience in Hospitality Sales Roles is required
The candidate must be computer literate in Microsoft office and hospitality specific systems. Delphi and Opera would be an advantage.

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives, participation in a best in kind Savings Plan and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.

Primary Location: United Arab Emirates-DUBAI-Jumeirah Beach Hotel
Job: Sales Executive
Organization: Dubai Region [Main]
Job Posting: Apr 2, 2018, 10:56:54 AM

COMMIS 1 chef wanted by Hilton Garden Inn Dubai

Hilton garden hotel in Dubai

APPLY HERE

Hilton garden hotel in DubaiJob Summary
A Commis I is responsible for preparing and presenting high quality dishes to deliver an excellent Guest and Member experience while assisting with food cost controls.

What will I be doing?

As a Commis I, you will be responsible for preparing and presenting high quality dishes to deliver an excellent Guest and Member experience. A Commis I will also be required to assist with food cost controls. Specifically, you will be responsible for performing the following tasks to the highest standards:

Prepare and present high quality dishes within company guidelines
Keep all working areas clean and tidy and ensure no cross contamination
Prepare all mis-en-place for all relevant menus
Assist in positive outcomes from guest queries in a timely and efficient manner
Ensure food stuffs are of a good quality and stored correctly
Contribute to controlling costs, improving gross profit margins, and other departmental and financial targets
Assist other departments wherever necessary and maintain good working relationships
Report maintenance, hygiene and hazard issues
Comply with hotel security, fire regulations and all health and safety and food safety legislation
Awareness departmental targets and strive to achieve them as part of the team
Be environmentally aware
What are we looking for?

A Commis I serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow::

NVQ Level 2
Basic Food Hygiene Certificate
Positive attitude
Good communication skills
Ability to work under pressure
Ability to work on own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

NVQ Level 3
Previous kitchen experience in similar role

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

MARKETING MANAGER wanted by PULLMAN hotel Dubai

pullman hotel Jumeirah Dubai

APPLY HERE

pullman hotel Jumeirah Dubai
pullman hotel Jumeirah Dubai

01/mar/2018

MARKETING & COMMUNICATIONS MANAGER
Job Reference 283929 • Profession Marketing – Communication | Communication

The Pullman Jumeirah Lake Towers is a five star luxury hotel with 278 contemporary guest rooms and 76 spacious serviced apartments in a 35 floor high rise tower with breathtaking views. The Pullman offers a large variety of state of the art meeting facilities with eleven Meeting rooms and one Boardroom , as well as two restaurants, one pool snack bar and one coffee lounge. This addition to the Pullman network in the Middle East is ideally situated next to the Dubai Marina Metro Station.
Anticipated Start Date 15-02-2018
Professional experiences
3 to 5 years
Languages essential
English (Fluent)
ESSENTIAL AND OPTIONAL REQUIREMENTS
Access
Excel
Power Point
Word
Photoshop
Micros
KEY TASKS
Summary of Responsibilities:

Responsibilities and essential job functions include but are not limited to the following:
• Plans, directs, controls, coordinates and participates in all marketing activities.
• Promotes and maintains good communications in order to build and maintain the prestigious image of the hotel.
• Develops an annual marketing communication plan.
• Prepares annual Communication goals and budgets as outlined in the hotel’s Marketing plan.
• Supervises and directs photography for advertising purpose in liaison with the DOSM, the advertising agency and Marketing Department at Corporate Office.
• Coordinates and executes production of all printed material in-house or agency, following the specifications as stipulated in the Corporate ID Manual.
• Develops and maintains media contacts, plans press conferences and other press activities. Acts as hotel’s liaison with media to promote good publicity and counteract bad publicity.
• Develop co-marketing initiatives to actively promote & position the Pullman Brand and Hotel.

Skills / Qualifications / Level of Education

Ideally with a university degree or diploma in communications.
Minimum 2 years work experience in similar position in a five star hotel.
Good problem solving, excellent writing and PR skills are a must.
Fluency in Arabic language is a plus.
Excellent leadership and organizational skills.

Commis I Pastry Chef wanted by Jumeirah Zabeel Saray Hotel Dubai

Jumeirah Zabeel Saray Hotel Dubai

APPLY HERE JOB NUMBER: 1800000X

Jumeirah Zabeel Saray Hotel Dubai
Jumeirah Zabeel Saray Hotel Dubai

Commis 1- Pastry- Jumeirah Zabeel Saray – (1800000X)

About Jumeirah and Jumeirah Zabeel Saray:

At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and provide equal opportunities, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East.

We want you to do well from the beginning, so we’ll give you every chance to impress during the recruitment process. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one. You can rely on us to support you as you settle into your journey with us and make Jumeirah ‘Your Place to Shine’.

Jumeirah Zabeel Saray is a luxurious beachside resort located on the west crescent of the iconic Palm Jumeirah in Dubai. The interior of the resort is inspired by the ancient palaces of Turkey and features hand-painted finishings, Turkish artworks and stunning murals inspired by the Golden Age of the Ottoman Empire. The resort offers 405 rooms and suites, 38 Royal Residences and the award-winning Talise Ottoman Spa, one of the largest and most luxurious spas in the Middle East. The resort offers Sinbad’s Kids Club complete with splash park, nightlife destination MusicHall and a collection of eight diverse restaurants which offer a vibrant selection of culinary experiences. The resort also offers motorised and non-motorised water sports, complete with private jetty offering shuttle boat transfers to and from the main-land of Dubai.

About the Role:

The main purpose of this role will be to assist the Chef de Cuisine/Sous Chef (or any designates) to develop standard recipes which allow the kitchen department to operate at an acceptable cost. Assist Chef de Cuisine/Sous Chef (or any designates) to maximize colleagues productivity in order to minimise payroll costs. Monitor operating costs and take corrective action when necessary to reduce expenses.

Your main duties will include:

1. Organize together with the Chef de Partie shifting in the section with regard to mise enpace production and its service.
2. Take orders from his/her Chef de Partie and carry them out in the correct manner.
3. Responsible for completing the daily checklist regarding mise-en-place and food storage.
4. Together with his/her Chef de Partie write daily wine, dry store, food requisitions and kitchen transfers on the appropriate forms for the approval of Executive Chef/Executive Sous Chef in order to achieve the high stock rotation desired in his/her section.
5. Maintain good colleagues relations and motivate colleagues.
6. Work to the specifications received by the Chef de Partie regarding portion size, quantity and quality as laid down in the recipe index.
7. Attend daily meeting with the Chef de Cuisine and other meetings as requested by the Executive Chef/Executive Sous Chef.
8. Check the main information board regarding changes in any Banquets or other information regarding the organization.
9. Report any problems regarding failure of machinery and small equipment to the Chef de Cuisine and to follow up and ensure necessary work has been carried out.
10. Pass all information to the next shift about functions.
11. Comply to all Jumeirah standards and HACCP guidelines.

About you:

For this role you will need to have:

• Willing to work in a team

• Able to deal with people different nationalities and religions

• Completed kitchen apprentice or chefs training courses for at least one year

• At least three years in a five star International chain hotel

• Should understand how to read recipes and a good knowledge of cooking.

• A pleasing personality

About the Benefits:

This position offers a highly competitive salary package which includes shared accommodation or live out allowance, free transport to and from your place of work, uniform, laundry services, meals during working hours, flight allowance every 2 years, medical coverage, life and accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.

Primary Location: United Arab Emirates-DUBAI-Jumeirah Zabeel Saray
Job: Commis 1
Organization: Dubai Region [Main]
Job Posting: Feb 27, 2018, 5:28:25 AM

 

Telephone operator wanted by Jumeirah hotel in Dubai

Hotel room Jumeirah Beach Hotel Dubai

APPLY HERE JOB NUMBER: 180000WH

Hotel room Jumeirah Beach Hotel Dubai
Hotel room Jumeirah Beach Hotel Dubai

Operator, Telephone – Jumeirah Pre-Opening Hotel – (180000WH)
About Jumeirah:
At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and equal opportunity, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East.

About the Job:

An opportunity has arisen for an Operator to join Jumeirah’s Pre-Opening Hotel. The main duties and responsibilities of this role:
Checks suites which have requested for INCOGNITO status that it is maintained and Do Not Disturb (DND) requests are programmed and recorded on the DND sheet FO/FTC/0798 Issue
Does all necessary filing in the department and ensure proper record keeping.
Constantly updates the white boards and notice boards with useful information for the benefit of all.
Records all international calls (sheet FO/FTC/0584) and faxes (FO/FTC/0601) made on #35 extensions and Operator extensions. This record and related departments to be cross charged to be forwarded to the Finance Executive on the first day of the month.
Checks the E-mail for important messages and respond promptly.
Checks all the equipment in the department such as PCs and all software to ensure that all is in perfect working conditions.
Records all Wake Up Calls (WUC) on the master sheet as requested by the guests and makes sure that such requests are offered timely.
Carries out any other duties and responsibilities as assigned by the management

About you:

The ideal candidate for this position will have the following experience and qualifications:

You must have previous work experience in a customer service industry or at least 1 year experience in a 5* hotel handling guest on the telephone.
You must have 1 year previous experience in a Switchboard or Call Center environment
You must also have experience in using Opera PMS, Front Office System as well as MS Office Applications
Good command of both spoken and written English
Additional language is an added value

About the benefits:

This position offers a highly competitive salary and package which includes: shared accommodation, free transport to and from your place of work, uniform, laundry services, meals during working hours, flight allowance every 2 years, medical coverage, life and accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B outlets and reduced hotel rates.

Primary Location: United Arab Emirates
Job: Call Centre Operator
Organization: Dubai Region [Main]
Job Posting: Feb 26, 2018, 12:38:10 PM

 

DIRECTOR OF SALES & MARKETING wanted at Pullman hotel in Dubai

pullman hotel Jumeirah Dubai

APPLY HERE

pullman hotel Jumeirah Dubai
pullman hotel Jumeirah Dubai

Job Reference 279480 • Profession Sales – Distribution | Sales Manager (m/f)

Pullman Dubai Jumeirah Lakes Towers – Hotel and Residence
Centrally located in a dynamic area in Dubai, UAE, one of the foremost cultural, economical and entertaining cities of the world, the hotel is a marquee location for discerning travelers. With 3 eclectic restaurants including an al fresco shisha lounge, a design, Seasons – all day dining restaurant and a traditional Italian restaurant, the hotel is a sure choice for food enthusiasts. The Fit & Spa lounge on the 34th floor with stunning views of the city and the rooftop pool makes for a perfect fitness destination. Business does not go ignored with 11 meeting rooms at your disposal. Pullman Dubai JLT combines lifestyle and design for business and leisure.
Discover the hotel
CONTRACT
Job Level Job
Fixed-term contract: No
Status Full Time
Anticipated Start Date 01-04-2018
CONTACT
Fynn Malcolm malcolm.fynn@accor.com
0097145671100
SKILLS
Level of Education
Bachelor / Licence
Areas of study
Sales
Professional experiences
11 to 20 years
Languages essential
English (Fluent)
Optional languages
Arabic (Working level)
French (Intermediate)
ESSENTIAL AND OPTIONAL REQUIREMENTS
Advanced MS Office Skills
18-24 months UAE experience
Currently DOSM with UAE experience
5-star ‘Business – City’ Hotel with 300+ rooms (Hotel industry essential)
International Hotel Chain
Fluency in English with Arabic hugely beneficial
Knowledge of Key concepts and evaluation of market analysis processes

KEY TASKS
As Director of Sales & Marketing you are required to:

• Lead and run the Sales and Marketing Department to deliver desired results.
• Initiates and Leads in weekly Sales & Marketing meeting.
• Implements all sales action plans related to his/her market areas as outlined in the marketing plan.
• Promotes and forwards sales leads for other Accor hotels.
• Disseminates sales related information to other departments as appropriate.
• Aggressively sources for new business opportunities within the assigned industries through daily sales visits to corporate and leisure accounts.
• Effectively manages customers’ budgets to maximize revenue and meet customer needs and identify opportunities to up-sell products and services throughout the sales process.

Main areas of Focus:

Customer Relations:
• Planning, Developing and Implementing of Sales and Marketing department strategies, Marketing Communications, and Public Relations activities, both external and internal.
• Build up a better customer relationship, understand their needs, and try to make them satisfied without compromising with the company profits.
• Maintain close business relationships with existing clients through key sales activities.
• Cultivate and develop new business relationships through key sales activities
• Closely follows up on all business leads within a 24 hour response timeline to clients with his/her Sales team.
• Adapts to client’s needs by tailor fitting hotel services to fit client’s requests.

Professional techniques / Production:
• Analyze the corporate segment performance based on segmentation objectives & strategies.
• Conduct competitor surveys and recommend strategies based on market intelligence.
• Analyze other factors that affects production i.e internal, external factors and recommends actions required.
• Demonstrate strong negotiation skills to maximize hotel profit in all revenue producing areas.
• Establishes new corporate accounts year round

Team management and cross-department responsibilities:
• Demonstrates commitment to Hotel operating principles and philosophies.
• Inform concerned departments important VIP arrival well in advance.
• Establish performance goal for each sales and marketing team members, and monitor if the team member is able to meet up the expectations or not.
• Continuously motivate the sales and marketing team, and inspire them to stay focused on company’s goal.

Commercial / Sales:
• Respectfully is the brand ambassador of the hotel and communicates all promotions & products to the market.
• Maintains rate integrity of the hotel and maximizes revenue opportunities.
• Feedbacks to the management on various room rates and product packages that are in the market
• Maintains a good understanding of the market dynamics in terms of rate, business trends, other product offers.

Management and administration:
• Establish programs and direct efforts to achieve group and FIT room night goals and to develop ongoing relationships with customers.
• Effectively and efficiently updating all sales activities, reports and feedback in ASA
• Evaluating and renewal of all contracts

Skills / Background:
• 18-24 months UAE experience
• Currently DOSM with UAE experience
• 5-star ‘Business – City’ Hotel with 300+ rooms (Hotel industry essential)
• International Hotel Chain
• Fluency in English with Arabic hugely beneficial
• Knowledge of Key concepts and evaluation of market analysis processes
PULLMAN AND ITS PEOPLE
The Pullman promise is built around its three values: commitment, adaptability and creativity, and these are orchestrated throughout the hotel by a specific human resources and management policy:
• Body & Soul, the service attitudes model developed by Pullman

• Welcomer, Quality & Attitude Manager, Event Manager – some of the new Pullman professions

• A Pullman “school” of leadership, focusing on creativity.

APPLY TO THIS VACANCY

Chef De Partie wanted at Imperium Kitchen – Jumeirah in Dubai

Imperium restaurant Jumeirah Dubai
Imperium restaurant Jumeirah Dubai
Imperium restaurant Jumeirah Dubai

APPLY HERE

Chef De Partie (Imperium Kitchen) – Jumeirah Zabeel Saray – (180000AH)

About Jumeirah & the Hotel:

At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and provide equal opportunities, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East.

We want you to do well from the beginning, so we’ll give you every chance to impress during the recruitment process. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one. You can rely on us to support you as you settle into your journey with us and make Jumeirah ‘Your Place to Shine’.

Jumeirah Zabeel Saray is a luxurious beachside resort located on the west crescent of the iconic Palm Jumeirah in Dubai.  The interior of the resort is inspired by the ancient palaces of Turkey and features hand-painted finishings, Turkish artworks and stunning murals inspired by the Golden Age of the Ottoman Empire. The resort offers 405 rooms and suites, 38 Royal Residences and the award-winning Talise Ottoman Spa, one of the largest and most luxurious spas in the Middle East. The resort offers Sinbad’s Kids Club complete with splash park, nightlife destination MusicHall and a collection of eight diverse restaurants which offer a vibrant selection of culinary experiences. The resort also offers motorised and non-motorised water sports, complete with private jetty offering shuttle boat transfers to and from the main-land of Dubai.

About the Job:

An opportunity has arisen for a Chef De Partie to join our Culinary team at Jumeirah Zabeel Saray. The main duties and responsibilities of this role:

  1. Organize shifting in the section with regards to mis-en-place production and its service.
  2. Give tasks to Demi Chefs and Commis and check that they are carried out in the correct manner.
  3. Write daily wine, dry store, food requisitions and kitchen transfers on the appropriate forms for the approval of Executive Chef / Executive Sous Chef in order to achieve the high stock rotation desired in his / her section.
  4. Maintain good colleagues relations and motivate colleagues.
  5. Ensure that training on a one to one basis has been carried out and comprehended.
  6. Checks on a daily basis food preparation regarding portion size, quantity and quality as laid down in the recipe index.
  7. Responsible for completing the daily checklist regarding mise-en-place and food storage.
  8. Attend daily meeting with the Chef de Cuisine and other meetings as requested by the Executive Chef/Executive Sous Chef.
  9. Check the main information board regarding changes in any Banquets or other information regarding the organization.
  10. Pass all information to the next shift about functions.
  11. Check Demi Chefs/Commis on his/her section: Personal Hygiene and Jumeirah standards are in place.

About you:

The ideal candidate for this position will have the following experience and qualifications:

  • At least 5 years in the Kitchen/ two years in a five star International chain hotel
  • Completed kitchen apprentice or chefs training courses for at least one year
  • Demonstrate a passion for quality and cooking
  • Willing to work in a diverse team

 

About the Benefits:

This position offers a highly competitive salary and package which includes: fully furnished shared accommodation/live out allowance, free transport to and from your place of work, uniform, laundry services, meals during working hours, flight allowance every 2 years, medical coverage, life and accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates

Primary Location

: United Arab Emirates-DUBAI-Jumeirah Zabeel Saray

Job

: Chef De Partie

Organization

: Dubai Region [Main]

Job Posting

: Jan 25, 2018, 2:47:00 PM

Sales Agent wanted at Mina A’Salam in Dubai

Jumeirah mina a salam Dubai
Jumeirah mina a salam Dubai
Jumeirah mina a salam Dubai

APPLY NOW

Sales Agent – (Order Taker) Private Dining – Mina A’Salam – (170004QD)

About Jumeirah and the hotel:

At Jumeirah we are committed to encouraging and developing our colleagues in world class environments.  We value diversity and equal opportunities, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe and the Middle East.

 

Set on a private beach, Madinat Jumeirah Resort is an authentic recreation of ancient Arabia, capturing the natural beauty of the region. Madinat Jumeirah features two grand boutique hotels, Al Qasr and Mina A’ Salam, accommodation in 29 traditional summer houses in Dar Al Masyaf, conference and banqueting facilities including two grand ballrooms, a 1000-seat amphitheatre and the region’s only dedicated entertainment centre and multi-purpose venue, Madinat Arena. The facilities are interconnected by 3km of waterways and landscaped gardens.

 

The resort also provides extensive leisure and health facilities including Talise Spa and Talise Fitness, as well as Souk Madinat Jumeirah, a traditional retail and dining experience showcasing the best of Arabia.

 

 

About the role:

 

A fantastic opportunity has arisen for a highly talented and experienced Sales Agent to join the In-Room dining team at Madinat Jumeirah Resort.

 

The purpose of this role is to provide knowledgeable, friendly, professional and efficient F&B Service and to all guests ensuring maximum guest satisfaction in a manner consistent with Jumeirah standards. Maintaining an efficient workflow by adhering to the Sequence of Service and all timeframes and standards detailed in relevant SOPs in the F&B Standards Manual.

 

Your main duties will include the following:

  • Maximize sales and profit by providing excellent value and service
  • Ensure that effective up selling and/or cross-selling techniques are utilized in order to maximize sales not just in room service, but also throughout the entire hotel as well
  • Review the bulletin board on a regular basis and to be well informed of hotel events, city information, sold-out items, daily specials and any other information that may be relevant to the job
  • Take guest orders in a helpful and organized manner
  • Know the Arabic culture, Arabic behaviour and Arabic traditions
  • Answer the telephone within 3 rings according to Jumeirah set standard
  • Know the menu, menu ingredients, preparation and to help our guest with the menu
  • Know the prices of all our menu items
  • Demonstrate an up-selling culture
  • Report any guest comments or complaints to the manager immediately
  • Check on our guest customer satisfaction
  • Help other team members in mis-en-place duties whenever you are free
  • Have a basic knowledge of beverage wines/cocktails
  • Be fully conversant in house wines
  • Properly pronounce all menu items

About you:

About you:

The ideal candidate for this position will have the following experience and qualifications:

  • At least 2 years’ experience in Food and Beverage department
  • Work experience in a 5-star luxury hotel
  • Communicates effectively in English, the additional language will be desirable
  • Excellent interpersonal and customer service ability
  • Good knowledge of Opera, Epicure, and Micros

About the benefits:

This position offers a highly competitive salary and package which includes: fully furnished shared accommodation, free transport to and from your place of work, uniform, laundry services, meals during working hours, bi-annual flight allowance, medical coverage, life and accident insurance.

Primary Location

: United Arab Emirates-DUBAI-Madinat Jumeirah

Job

: Sales Agent

Organization

: Dubai Region [Main]

Job Posting

: Jan 26, 2018, 5:03:35 PM

HEAD WAITER / WAITRESS- TRADER VIC’S Hilton Dubai (Jumeirah)

hilton dubai jumeirah
hilton dubai jumeirah
hilton dubai jumeirah

Apply now

Job Description
Assists the Restaurant Manager with the management and organization of restaurant operations to maintain high standards of food and beverage quality, service to maximize profits through outstanding customer service.

What will it be like to work for this Hilton Worldwide Brand?

One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. The brand continues to be the innovative, forward-thinking global leader of hospitality. With products and services that meet the needs of tomorrow’s savvy global travelers, we shape experiences in which every Guest feels cared for, valued, and respected.

If you understand the importance of upholding a brand’s reputation and value the effort it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. Because it’s with Hilton Hotels & Resorts where we promise an exceptional Guest experience every time.

What will I be doing?

  • Participates in the evaluation of restaurant staff employees for the efficient operation of the restaurant. Schedules and directs staff in their work assignments.
  • Responsible for ensuring that restaurant complies with sanitation and safety standards for guests and employees. Responsible for ensuring that all equipment is in working order. Visually inspects and takes corrective action to ensure that facilities in restaurant look appealing and attractive to guests.
  • Manages and monitors product quality and guest satisfaction in restaurant. Responsible for ensuring that quality is consistent, appealing, and prepared to guest specifications. Moves throughout facility and kitchen areas to visually monitor and take corrective action to ensure food quality and service standards are met. Verifies temperatures, judges appearance and taste of products, and checks preparation methods to determine quality. Provides guidance for improvement and implements necessary adjustments. Interacts with guests to obtain feedback on quality of service and food in outlet. Investigates and resolves guest complaints in a timely manner.
  • Documents inventory forecast usage and monitors supply so that restaurants are stocked with linen, glassware, silverware, china, condiments and other items necessary to provide appropriate customer service. Oversees set up of dining and service areas.

  • Creates menu ideas, surveys competition and reports food trends, and assists in preparation of specials.
  • Responsible for ensuring compliance with all policies and procedures that relate to the restaurant as well as all local, state and federal laws and regulations

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

Guest Service

  • Responsible for maintaining service standards in accordance with established policies and procedures.

  • Responsible for ensuring guests receive the highest possible level of service to maintain overall satisfaction on a consistent basis.

  • Responsible for evaluating, responding to and taking necessary action regarding guest comments relating to the restaurant.

  • To build up good guest relationships with regulars and new visitors to the restaurant.

  • To have a good knowledge about other outlets, promotions, packages and Hilton Honors.

Planning and Organizing

  • To build a strong relationship with the Restaurant Manager and the team.

  • To assist the Restaurant Manager in achieving Food and Beverage and Restaurant goals.

  • Responsible for the set-up of the restaurant in accordance with pre-determined standards of performance.

  • To have good knowledge of the departmental objectives.

  • To have a good knowledge of business level at all times.

  • To have a full and complete knowledge of food and beverage served in the restaurant..

  • To carry out all duties and tasks of the Restaurant Manager when off or absent.

  • Responsible for preparing weekly schedules, based upon occupancy forecasts, to ensure appropriate staffing while maintaining payroll budget.

  • To assign areas of responsibility to each individual throughout service.

  • To organize team members breaks following business level controlling time.

  • To check standards of team members on personal hygiene and grooming.

  • To control all cashiering practices and to proceed to regular check on micros, during serving period, controlling item postings, covers, discounts.

  • To ensure that par stock levels are correctly maintained and requisitions are completed to the set standard.

  • Responsible for maintaining cleanliness and organization of department operating and storage areas.

  • Responsible for initiating, developing and implementing operating standards designed to improve department’s performance.

  • To maximize revenue through sales and increase average check through up-selling training and motivational techniques.

  • To be fully aware of the hotel’s licensing, fire and health and safety regulations, and to ensure that all team members are fully trained.

  • To assist in the work of the host/hostess and team members, replacing them when necessary through breaks or forced absence and providing back-up when necessary.

  • To carry out spot checks on staff on food and beverage, daily specials and promotions within the hotel.

  • To be aware of all memos, cc: mails, reservations and procedures regarding the restaurant, on a daily basis.

  • To attend Food and Beverage and various other meetings

  • To keep your department’s daily log book updated.

Job Requirements
What are we looking for?

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

. Thorough knowledge of restaurant operations and preparation techniques.

. Knowledge of beverage operations and wines.

. Strong mathematical abilities in order to determine and track inventory, controls, revenue productions, and other hotel financial statements.

. Ability to communicate in English, both orally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect accurate information and to resolve problems.

. Ability to work under pressure and deal with stressful situations during busy periods.

. Ability to access and accurately input information using a moderately complex computer system.

. Interpersonal skills to provide overall guest satisfaction.

What benefits will I receive?

Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

Learn more now about Hilton Hotels & Resorts — the global leader of hospitality.

More than 500 locations and nearly 200,000 rooms across six continents
Innovations include: pioneering the airport hotel concept, becoming the first coast-to-coast hotel chain in the US, and the first to install televisions in Guest ooms
Flagship brand of Hilton Worldwide with properties in more than 77 countries
More than 70 world-class resorts and more nearly 200 full-service spas
Harris Poll EquiTrend®, Brand of the Year – Full Service Hotel for 2010 and 2011
Number one global brand awareness in the hospitality industry

Apply Now

HOSTESS- TRADER VIC’S Hilton Dubai (jumeirah)

hilton dubai jumeirah
hilton dubai jumeirah
hilton dubai jumeirah

Apply now

Job Description
A Hostess with Hilton Hotels and Resorts is responsible for greeting Guests and serving the needs of Guests who patron the food and beverage facilities at the hotel.

What will it be like to work for this Hilton Worldwide Brand?

One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. The brand continues to be the innovative, forward-thinking global leader of hospitality. With products and services that meet the needs of tomorrow’s savvy global travelers, we shape experiences in which every Guest feels cared for, valued, and respected.

If you understand the importance of upholding a brand’s reputation and value the effort it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. Because it’s with Hilton Hotels & Resorts where we promise an exceptional Guest experience every time.

What will I be doing?

As a Hostess, you are responsible for greeting Guests and serving the needs of Guests who patron the food and beverage facilities at the hotel. A Restaurant Host/Hostess is also responsible for organising and maintaining order within the restaurant reservations area, including the logging of bookings and enquiries. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Follow the phone standards as per standard operating procedures (SOP) and respond to bookings and all enquiries
  • Greet all Guests to the correct standard and escort them to their allocated tables with menus and wine list
  • Present the waiter in the station according to the SOP
  • Assist cloakroom attendant in the receipt of coats and bags
  • Ensure that the log book is completed after each service period
  • Keep tidy the host/ess desk
  • Answer all telephone calls to the correct standards and deal with all Guest enquiries and reservations
  • Ensure the reservation diary (Loghos) is kept up to date with all Guest names, telephone numbers, Guest information and special requests
  • Allocate daily bookings to the table plan
  • Ensure that all the menus and memos are ready at the desk prior each service
  • Demonstrate knowledge of the menus and wine list and readiness to answer any enquiries from the Guests
  • Comply with hotel licensing regulations as well as health and safety and fire regulations
  • Ensure an adequate supply of checks, printer rolls and neat storage of each
Job Requirements
What are we looking for?

A Hostess serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Customer Service experience
  • A warm personality, attentive and smartly presentable
  • Ability to listen and respond to demanding Guest needs
  • Excellent communication skills
  • Accountable and resilient
  • Committed to delivering high levels of customer service
  • Ability to work under pressure

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous experience in similar role
  • Passion for delivering exceptional levels of Guest service

What benefits will I receive?

Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

Learn more now about Hilton Hotels & Resorts — the global leader of hospitality.

More than 500 locations and nearly 200,000 rooms across six continents
Innovations include: pioneering the airport hotel concept, becoming the first coast-to-coast hotel chain in the US, and the first to install televisions in Guest ooms
Flagship brand of Hilton Worldwide with properties in more than 77 countries
More than 70 world-class resorts and more nearly 200 full-service spas
Harris Poll EquiTrend®, Brand of the Year – Full Service Hotel for 2010 and 2011
Number one global brand awareness in the hospitality industry

 

Apply Now

RESERVATIONS AGENT – Hilton Dubai (Jumeirah)

hilton dubai jumeirah
hilton dubai jumeirah
hilton dubai jumeirah

Apply now

Job Description

A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.

What will I be doing?

As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:

  • Convert, quickly, inquiries into contracted business
  • Respond, positively, to sales inquiries to develop future sales leads
  • Identify sales leads, as appropriate
  • Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest’s expectation
  • Provide prompt and efficient service while maintaining the hotels brand standards
Job Requirements
What are we looking for?

A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • A passion for delivering great customer service
  • A highly professional telephone manner and excellent communication skills
  • Outstanding administration and organizational skills
  • Intermediate computer proficiency

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous experience in a Reservations environment
  • Tertiary qualifications, or other collegiate-level degree

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

 

Apply Now