SITE ASSISTANCE TECHNICIAN wanted by Interserve in UAE

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JOB DETAILS
SITE ASSISTANCE TECHNICIAN
Reference numberRMD00925RegionMiddle EastLocationUAESub locationOther EmiratesFunctionEngineering: CivilEmployment typeFull Time – PermanentHourly Rate BandsN/ASalaried/Hourly-PaidSalaried
JOB PURPOSE
To assist the RMDK Clients with practical guidance on how best to utilise our equipment in a safe and efficient manner.
To provide our clients practical solutions for required design variations due to on site conditions.
To contribute to the growth and profitability of the RMDK Group by fulfilling their role within the business.
RESPONSIBILITIES
To understand and convey knowledge of RMDK design team drawings to our clients.
To provide our clients with practical advice and guidance on the safe erection and dismantling of RMDK products.
To provide regular site assistance and inspections for our clients to ensure they are continuing to utilise our products safely and according to the design parameters.
To enquire about and assist our clients to gain any additional information or product supplies they may require.
To assist the design team with knowledge of actual on site conditions and restrictions that may affect the design.
To work under the control, instruction and guidance of the Site Assistance Technician Manager and other senior staff and in conjunction with the Design and Sales Teams.
To seek assistance from other RMDK Site Assistance Technicians when onsite difficulties are encountered and solutions provided to our clients are not entirely satisfactory.
To discuss and share onsite experiences with other RMDK Site Assistance Technician with the aim of continued learning and self development.
To provide guidance/reviewing/checking of RMDK drawings and applications to others where appropriately required.
To have a proactive responsibility for RMDK Health and Safety procedures.
To be a supportive and collaborative member of the RMDK UAE Team.
To continue to build your knowledge and skill level to the best of your abilities in order to achieve a highly reputable frontline experience from our clients.
The Site Assistance Technician will be accountable to the Site Assistance Technician Manager for:
Keeping and providing a good daily record of all activities the sites visited and the work that took place whilst there.
That all requests from our clients to check erected structures on behalf of RMDK are given a complete and thorough Inspection. Prior to signing of the inspection sheets.
Be aware of and adhere to the Company’s Health & Safety policies and procedures.
KNOWLEDGE SKILLS & EXPERIENCE
Qualifications:

Diploma in Civil Engineering
Bachelor of Science in Civil Engineering
Knowledge & Experience:

Relevant Industry experience
Regional experience
Knowledge of formwork and falsework systems

PERSON
Strong drive and commitment to succeed
Well organised and ability to work to tight deadlines
Able to work within, manage and get best out of team of individuals
Strong understanding and respect for confidentiality
High sense of personal integrity
Proficient IT skills including MS Word, Excel and Powerpoint
Influential and assertive, able to get views across with conviction and not give way to pressure from others.
Enthusiastic and energetic, promoting a sense of direction and purpose for the team.
Sensitive to the needs of individuals with an innate sense of fairness
ABOUT THE COMPANY
RMD Kwikform provides formwork, falsework and shoring solutions to the global construction industry.

With operations in over 20 countries, RMD Kwikform has the ability to provide a truly local service, backed up by significant international experience.

With a diverse product range, designed to maximise safety, on site effectiveness and lowest in use cost, matched with our engineering excellence, RMD Kwikform provides it’s customers with the most effective solution to get the job done.

RMD Kwikform is a business built on people. They are what ensure that RMD Kwikform surpasses customer’s expectations time after time. As we rely heavily on the skills of our people to remain successful and continue growing, our people must grow with us, which is why RMD Kwikform is committed to working towards the principles of the Investors in People Standard (IIP) in all of its companies.

For more information on our business and our products, please visit www.rmdkwikform.com

SENIOR FACILITIES MANAGER – INTERSERVE Dubai

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SENIOR FACILITIES MANAGER

Reference number
IC01751
Region
Middle East
Location
UAE
Sub location
Dubai
Function
Facilities Management
Employment type
Full Time – Permanent
Hourly Rate Bands
N/A
Salaried/Hourly-Paid
Salaried

JOB PURPOSE

Senior Facilities Manager needs to meet and exceed business objectives ensuring consistent high achievement of all financial and operational KPIs / SLA’s.

Required to manage (in partnership with the wider account team) multiple sites to deliver an outstanding ‘Customer Experience’.

Manage, inspire and motivate a number of team members to ensure operational excellence, high employee engagement and service improvement is achieved.

RESPONSIBILITIES

  • Responsible for the Operational lead of a team and for the delivery of the overall operational metrics & contractual obligations;
  • To proactively maintain regular engagement with key client contacts in line with client expectations;
  • Ensure delivery of Client KPIs/SLA’s including day to day service levels, customer experience, quality measures and compliance measures;
  • Responsible for the development of the operational talent pool by optimising the skills of the existing team, in partnership with the client teams to attract the very best external talent, in line with the agreed framework, succession planning will be in place to ensure key roles are filled, individual talent is recognized and ability to analyse client requirements to ensure service delivery is best in class;
  • To have a well-defined Communication and Engagement model in place to ensure all teams understand the performance of the business, client and contractual requirements and understand the needs of their teams;
  • Successfully manage and Deliver services during peak trading periods in the retail industry including advance/forward planning strategies;
  • Responsibility and accountability for the operational performance of the client areas and exceeding targets of all required metrics;
  • The continuous identification implementation of operational best practice through interaction with the wider team;
  • Familiarity and knowledge of local codes and municipality requirements/processes- review regularly and ensure no impact on client;
  • Motivate and effectively performance manage teams within the account to ensure delivery of overall targets and business plan;
  • Selecting, effectively managing and coaching the service delivery team and associated functions;
  • Execute a well-defined Communication and Engagement model to ensure all of the teams understand the performance of our business and the needs of their teams and clients respectively;
  • Manage and develop the operational client relationships by conducting (where appropriate) operational client review meetings and day to day ops liaison within key work stream ability to manage strong and demanding client;
  • Identifying and highlighting further opportunities for services and process improvements;
  • Setting and reviewing Quality performance standards;
  • Setting and reviewing of organisational / productivity objectives in line with the commercial contract;
  • Managing Client Engagement;
  • Responsible for Business Continuity;
  • Ability to manage and influence key stakeholders.

KNOWLEDGE SKILLS & EXPERIENCE

  • Excellent leadership, people management, communication and influencing skills at a senior level;
  • Experienced in managing large multi-site /Multi skilled contracts;
  • Ability to build and maintain strong client relationships;
  • Ability to demonstrate been and to translate business strategy into day to day delivery;
  • Strong commercial understanding and previous accountability for profit targets;
  • Ability to manage and influence key stakeholders.