Housekeeping Attendant wanted by Rotana hotel Al Ain UAE

Al Ain Rotana Hotel lobby Dubai

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Al Ain Rotana Hotel lobby DubaiPosted Date: 2018/05/02 17:56:18
Expiry Date: 2018/07/01
Ref. JB3795662 Post Share Tweet
Al Ain Rotana
Housekeeping – Housekeeping Attendant
Al Ain Rotana

Job Description
We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Housekeeping Attendant you are responsible for daily assigned duties as instructed by Supervisors while adhering to hotel policies and procedures and your role will include key responsibilities such as:

•Receive work assignment, keys and supplies from the supervisor and sign the key log book accurately

•Clean rooms and bathrooms, performing any combination of the following duties

•Keep fire exits and stair ways clear of any obstruction

•Check and report any maintenance work required immediately

•Pick up any litter from corridors and pathways

•Vacuum carpet and upholstered furniture, dust and wipe furniture, empty ashtrays and wastebaskets

•Make bed, wash sink, bathtub, toilet, tiles, mirrors and floor and polish brass and metal

•Replenish bathroom supplies and room supplies

•Tidy and arrange neatly guest toilet articles on vanity top and spot cleans carpet when necessary

•Clean and keep the guest corridors, service pantries and service areas neat and tidy at all times

•Remove Room Service tray and trolley from guestroom and corridors

•Inform valet service to collect guests clothes for laundry, dry cleaning or pressing services

Skills
Education, Qualifications & Experiences

You should ideally have a vocational training within the Housekeeping Department of a hotel. Good command of English is an advantage.

Sales Manager for Al Ain Rotana hotel Abu Dhabi

Al Ain Rotana Hotel lobby Dubai

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Al Ain Rotana Hotel lobby DubaiPosted Date: 2018/03/12 18:10:46
Expiry Date: May 11, 2018
Ref. JB3759617 Post Share Tweet
Al Ain Rotana
Sales – Sales Manager
Al Ain Rotana
 
Job Description
We are currently seeking for passionate and dynamic Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Sales Manager you are responsible to implement all sales activities and maximize business opportunities in your specific area of responsibility. The role involves implementing and executing all sales action plans and will include key responsibilities such as:

•Ensure comprehensive and complete coverage of own portfolio, covering all levels of accounts managerial and departmental executives for a comprehensive client servicing, achieving targets and maximum productivity

•Implement and execute all sales objectives and action plans to reach and exceed targets set

•Establish parameters, quotes and negotiate prices with customers for transient and group business in connection with the properties

•Promote and produce sales leads for Rotana within its respective areas

•Provide feedback on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone and direct mail in its market areas

•Establish and maintain files of major accounts and assist Superiors in maintaining the accounts management system

•Ensure that selling strategies are adhered to during negotiations and maximize up selling opportunities whenever possible

Skills
Education, Qualifications & Experiences

You should be holding a degree in sales and minimum two years post graduate work experiences, ideally within the hotel industry. You must be a computer literate with excellent presentation skills and highly sophisticated communication skills, written and oral with proficiency in English is essential and any other language skills beside will be an asset.

Knowledge & Competencies

The ideal candidate will have a guest and service oriented attitude, backed up by a pro active approach and a strong drive for results. In your daily business you show flexibility, display a high level of integrity and professionalism to both colleagues and clients. You are having a track record in exceeding targets with the ability to identify, implement and execute sales strategies and account plans while possessing following additional competencies:

Understanding Hotel Operations

Effective Communication

Planning for Business

Supervising People

Understanding Differences

Supervising Operations

Teamwork

Adaptability

Customer Focus

Drive for Results

Education
Ba

Food & Beverage Captain wanted by Al Ain Hotel Dubai

Al Ain Rotana Hotel lobby Dubai

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Al Ain Rotana Hotel lobby DubaiPosted Date: 2018/03/12 18:12:37
Expiry Date: May 07, 2018
Ref. JB3780913 Post Share Tweet
Al Ain Rotana
Food & Beverage – Captain – All Day Dining
Al Ain Rotana

Job Description
We are currently looking for young, dynamic, self-motivated Food & Beverage professionals who want to move their careers forward. As a Captain you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:

• Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel

• Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests

• Practice good customer relations and attend to customer complaints and queries satisfactorily

• Ensure the Outlet is set-up for service and supervise for a smooth operation

• Direct and supervise the service team to ensure that all duties are performed as per standards

• Ensure that all colleagues have received adequate training to perform their duties

• Ensure proper organization, planning and control of supplies and maintain concise record of all beverage stock in order to ensure that the required is available

• Ensure minimum wastage, breakage and spoilage

• Actively use up selling techniques by exceeding guest expectations and to increase revenue

Skills
Education, Qualifications & Experiences

You should ideally have a diploma / degree in the hospitality field with a maximum of two years experiences in a similar role. You should possess a good knowledge in both written and spoken English and a wide familiarity with Micros would be desirable. Previous experiences in minor leadership and supervisory roles are a definite plus.

Knowledge & Competencies

The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ individual with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multicultural team and guests alike, while possessing following additional competencies:

Understanding the Job

Taking Responsibility

Recognizing Differences

Customer Focus

Adaptability

Teamwork

 

Waiter / Waitress wanted by Al Ain Rotana Dubai

Al Ain Rotana Hotel lobby Dubai

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Al Ain Rotana Hotel lobby Dubai
Al Ain Rotana Hotel lobby Dubai

Posted Date: 2018/03/12 18:13:38
Expiry Date: May 07, 2018
Ref. JB3780926 Post Share Tweet
Al Ain Rotana
Food & Beverage – Waiter / Waitress – All Day Dining
Al Ain Rotana

Job Description
We’re currently looking for young, dynamic, self motivated Food & Beverage professionals who want to move their careers forward.
 
As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:

• Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel

• Greet and seat customers and serve them in a professional, discreet and personalized way

• Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests

• Consistently monitor quality of food & beverage being served

• Practice good customer relations and attend to customer complaints / queries satisfactorily

• Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment

• Responsible for all service preparations before, during and after the service (mis-en-place & mis-en-scene)

• Ensure minimum wastage, breakage and spoilage

• Actively use up selling techniques to exceed guest expectations and increase revenue

Skills
Education, Qualifications & Experiences

You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage with previous experiences as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.

Knowledge & Competencies

The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:

Understanding the Job

Taking Responsibility

Recognizing Differences

Customer Focus

Adaptability

Teamwork