Operations Admin Assistant wanted by Lapita resort hotel – DUBAI

Lapita Hotel Dubai

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Lapita Hotel Dubai
Lapita Hotel Dubai

Job Number 18001J4N
Job Category Administrative
Location Lapita, Dubai Parks and Resorts, Autograph Collection, Dubai, UAE

Job Summary
Supports the Director of Operations and his/her team by completing administrative responsibilities. Duties include organizing, composing and distributing correspondence to both associates and guests, initial response and follow up to inquiries and collecting and tracking problem resolution information.
 
Job Core Work Activities
Achieving/Exceeding Goals – Achieving and exceeding goals including performance goals, budget goals, team goals, etc.
Communicating Information Timely – Informing and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.
 
Communicating, Monitoring, and Ensuring Safety Standards – Communicating the importance of safety procedures, detailing procedure codes, ensuring associate understanding of safety codes, monitoring processes and procedures related to safety.

Exceeding Customer Expectations – Providing services that are above and beyond for customer satisfaction and retention.
Guiding, Directing, and Motivating Subordinates – Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
Maintaining Productivity Levels – Ensuring and maintaining the productivity level of associates.
Making Decisions and Solving Problems – Analyzing information and evaluating results to choose the best solution and solve problems.
Managing Daily Operations of the Area or Department – Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Supervising Associates – Supervising and managing associates. Managing all day-to-day operations. Understanding associate positions well enough to perform duties in associates’ absence.
Thinking Creatively – Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
Training and Teaching Others – Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
Attending Meetings to Improve Quality and Service – Attending meetings and communicating with executive, peers, and subordinates as an effort to improve quality of service.
Attending Strategy and Management Meetings – Attending meetings to plan, organize, prioritize, coordinate and manage activities and solutions
Coaching and Developing Others – Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Collaborating with Resources to Manage Projects, Achieve Goals, and Solve Problems – Working with other people to gather the information necessary to manage projects, achieve goals, and resolve problems.

Admin Assistant-Kitchen wanted by Ritz hotel Dubai

Ritz Carlton hotel Dubai

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Posting Date May 21, 2018
Job Number 18001FXA
Job Category Administrative
Location The Ritz-Carlton, Dubai International Financial Centre, Dubai, United Arab Emirates
Schedule Full-time
Position Type Non-Management/Hourly

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At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.

Admin Assistant wanted by Bulgari hotel Dubai

Bulgari hotel Dubai

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Bulgari hotel Dubai
Bulgari hotel Dubai

Marina Executive / Admin Assistant
Posting Date Apr 03, 2018
Job Number 18000Y10
Job Category Rooms and Guest Services Operations
Location Bulgari Hotel & Resorts, Dubai, Dubai, United Arab Emirates
Brand Bulgari Hotels & Resorts
Schedule Full-time
Position Type Non-Management/Hourly

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Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand.

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns.

Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.