Database Administrator wanted at ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

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ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/11
Ref. JB3800461
Database Administrator
 
Job Description
Carry out database administration activities. Install, and configure Databases in UNIX & Windows environments. Patch the databases regularly in-line with Security Policies of the Bank.

1 Database Administration
• Manages the database and systems administration functions for the Bank.
Monitors the Installation, configuration and implementation of Databases in UNIX & Windows environments.
Monitors database administration tasks on Oracle RAC & MS SQL databases.
Application and database tuning on Production database for enhancing the performance.
Ensure database backups are monitored and periodic restorations are exercised by Database Administrators to ensure backup quality.

Monitor database system details within the database, including stored procedures and execution time, and implement efficiency improvements.
Develop, implement, and maintain change control and testing processes for modifications to databases.
Review database & cluster logs
Manages the Disaster recovery databases. Monitors the synchronisation between production and DR databases. Manages and troubleshooting of DR databases.
Troubleshoots high priority systems such as the core banking systems to ensure availability of service.
Managing Database monitoring Tools

2 Project Management

• Provide support to the SIT/UAT process and production roll-out

3 Project Analysis and tracking

• Monitor and Reviews Capacity planning reports

4 Business Alignment

• Deliver to a standard of fast resolution of problems, demonstrated by a service-orientated mindset throughout the team

5 Leading People

• Coordinate with system analyst IT teams for project delivery

6 Communication

• Support with the communication of project status and issues

7 Other accountabilities

• Undertake similar or related tasks or duties as directed by senior management

Skills

Minimum Education Level

A university degree in a technical discipline is essential. A Master degree in a business systems related subject area would be desirable.

Professional Qualification

Database Administration Certifications would be an added Advantage

Experience

(indicate years of experience required for the role as well)

Excellent knowledge in Oracle 10g, 11g and 12c Administration
Excellent knowledge in MS SQL 2005, 2008 and 2012.
Good knowledge of UNIX (IBM AIX and Linux)
8 – 10 years experience in Database Administration.
Experience in managing Oracle database administration specialised in RAC
Experience in managing MS-SQL database administration in Cluster/Fail-over
Practical experience in monitoring and tuning the database to provide high availability of service

Data Platform Manager wanted at ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

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ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/11
Ref. JB3799912
Data Platform Manager
 
Job Description
To manage big data platforms and middleware systems, aligning technology capabilities, capacity, upgrades, integration and changes with business requirements and providing technical advice to ensure technology system availability/service level agreements are met and upgrades, maintenance and integration is completed with minimal disruption to business

Big Data Platform Management
Maintain big data platform environment and middleware systems and manage day-to-day maintenance to ensure tuned for optimum performance and efficiency and service level agreements (SLA’s) are met

Benchmark system performance, analyse system bottlenecks and propose solutions in order to eliminate them
Oversee the security of big data platform and middleware systems through the use of vulnerability tools and enforcements of policies and procedures to ensure integrity and protection of systems and data Liaise with IT colleagues and business units to complete capacity planning by understanding, collating and estimating requirements and reviewing system capability to ensure demand can be met
Plan and oversee the upgrade and patching of data platforms and systems by liaising with business units, IT colleagues and external vendors, creating planned maintenance windows and completing required UAT to ensure required/ongoing support for systems and applications can be secured
Provide technical advice and guidance to the technology services team and business units in order to integrate and standardise supported systems across the bank
Streamline the operation of the big data platforms in order to facilitate analytical use case execution for a diverse user community/different business groups

2.
Vendor Management
Coordinate with external vendors to work on support issues and monitor contract compliance to ensure services are provided as per agreed service level agreements (SLAs) and turnaround times (TATs)
Review solutions provided by vendors and translate against the project requirements to assist business users in understanding system functionality
3.
Project Management
Engage with project managers in change initiative projects to ensure timely IT deliverables
Assist project managers in developing project documents and provide support in obtaining project approvals to ensure banking projects are delivered within planned timelines
Manage the identification of the resolution on issues reported by business users by coordinating with internal staff or vendors to ensure issue resolution
Provide support to the project managers in project transition to production and successful handover to production support team to ensure minimal interruption in support services
Ensure technical support for System Integration Tests for technology staff as well as for UAT to business users to assist in timely delivery of business requirements

Skills
Minimum Experience
At least 8 years of experience in Banking/Financial Services in IT having maintained big technology platforms with at least 5 years of experience in a managerial capacity
Minimum Qualifications
Bachelor’s Degree in Computer Science
Professional Qualifications
Certification in Cloud platforms (For example: AWS Solution Architect) and/or Cloud Technology Certification
Certification in Infrastructure Domain
Middleware systems certification
Knowledge and Skills
Knowledge and experience of banking operations and related problems
Knowledge of UNIX/LINUX OS
Experience with Hadoop platform engineering.
Familiar with distributed systems and understanding high availability.
Experience with Java, Python or Scala
Experience with IBM WebSphere, Oracle WebLogic, Red Hat JBOSS & Apache Tomcat Administration.
Knowledge of cluster monitoring tools
Understanding of OS concepts, process management and resource scheduling
Basics of networking, CPU, memory and storage
Understanding of shell scripting
Understanding of all the components in the Hadoop ecosystem (For example: Apache Hive and Apache Mahout)

Service Desk leader wanted at ADCB bank – Abu Dhabi

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ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/11
Ref. JB3800464
Team Leader – Service Desk
&nbsp
Job Description
To manage a team of service desk agents to ensure all post sale customer queries and complaints are resolved within agreed timelines and service standards

Service Desk Management
Oversee the resolution of all post sales customer queries (mortgages, auto and smart loans) to ensure handled within agreed timelines and service quality standards
Review service failures and escalate to relevant business units to ensure resolved within agreed turnaround times and to the customers satisfaction

Skills
Minimum Experience
At least 3 – 4 years of experience in a customer service role
Minimum Qualifications
Bachelor’s Degree in relevant specialisation
Professional Qualifications
Knowledge and Skills
Negotiation skills
Written and spoken English
Planning, analytical and time management skills

IT Team Leader wanted at ADCB bank – Abu Dhabi

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ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/11
Ref. JB3799872
IT Team Leader
 
Job Description
To undertake business and technical requirement analysis, translate business requirements into technical solutions, transfer technical knowledge to relevant stakeholders and provide support for production systems, technology projects and changes in addition to supporting the Project Manager and managing vendors in order to ensure timely and quality project delivery and systems support.

1. Project Management
Contribute and support the Project Manager in the delivery of technology enabling change initiative projects and IT deliverables in high priority, medium or strategic level for respective IT functional area adopting Project Management framework principles in compliance with ADCB standards

Participate and contribute in business requirement analysis, RFP process, project approvals and assist the Project Manager in the overall project administration for project delivery in order to ensure that business expectations are met
Review solutions provided by vendors against the project requirement, assist the business in understanding system functionality, coordinate for project and change delivery, testing and deployment in order to ensure smooth and trouble free transition in production environment

2. System Management
Manage production applications and systems, analyse incidents and trouble shoot issues, provide solutions and coordinate with stakeholders for deployment of fixes, testing and production implementation of releases in order to facilitate banking operations and un-interrupted customer service
Coordinate and support problem management, change management, conducting IT health check, capacity planning, patch deployment, risk profiling, system integration, in order to ensure bank’s technology systems are secured and robust

3.System Development
Direct team members in the areas of application design,
programming concepts, database designing, web application deployment, integration methods and configuration
Evaluate business requirements, conduct Technical analysis including assessment of size, complexity, technical dependencies and extend of testing required, estimate effort, cost and timelines to enable business to cost benefit analysis
Contribute and provide assistance in software testing, implementing integration methods, software deployment, problem and change management process in order to ensure successful implementation and usage of the system to facilitate banking operations

4.People Management
Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance
Organise and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems

Skills
At least 8 years of experience in Information Systems with 2 years in a managerial capacity with knowledge in management of applications/systems
Bachelor’s degree in IT/Computer Science
PMP/ Prince 2 certification or equivalent
ITIL certification or equivalent
Knowledge and Skills
Planning and prioritisation
Vendor management
Team leadership
Solution design
Architecture principles including service oriented architecture

Data Architecture lead wanted at ADCB bank – Abu Dhabi

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ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/11
Ref. JB3799904
Lead – Data Architecture
 
Job Description
To lead the design, implementation and enhancement of information management/data strategies and identify/implement standards, guidelines and best practices to ensure data meets the required standards and business requirements

1.Data Architecture Management
Lead the design, implementation and enhancements of Data Marts, collect and analyse user requirements in order to support business users achieve business goals
Develop and implement tools and platforms for data acquisition, extraction, transformation, management and manipulation of large and complex data sets in order to meet business requirements

Manage the collection of various metadata assets and oversee profiling of internal and external data sources in order to increase visibility and promote reuse

Engage with key stakeholders to define data classifications and data zoning to enable sensitive information assets to be immediately identified and proactively managed
Develop relationships and interact with external data and analytics vendors to support the implementation of data tools and platforms

2.Data Governance and Best Practices
Determine and implement overall data modeling standards, guidelines, best practices and approved data modeling techniques to ensure alignment with enterprise architecture industry standards and IT strategy
Liaise with external regulatory authorities to develop data governance in order to facilitate data availability, quality and ownership
Supervise the creation of all conceptual, logical and physical data models and conduct periodic reviews to ensure data modeling practices and guidelines are followed and comply with policies and standards
Research and identify emerging technology and industry standard data architecture/management frameworks in order to recommend enhancements to existing systems and approaches

3.Data Security and Risk Management
Protect the bank’s data against IT risks, including unauthorised access to information, data integrity problems, loss of processing capability, and poor service levels and provide recommendations to ensure the information system is successfully exploited to achieve continuous improvement and competitive advantage by identifying needs

Skills
Minimum Experience
At least 10 years of experience in Information Technology, of which 5 years of experience in a managerial capacity
Minimum Qualifications
Bachelor’s Degree in IT, Computer Science or Equivalent
Professional Qualifications
TOGAF Open Architecture Framework Certification or Equivalent
Knowledge and Skills
Communication and persuasion skills
Presentation and facilitation skills
Negotiation and mediating
Business liaison
Effective conceptualization, pattern recognition and teaming skills
Design-thinking skills

IT Systems Analyst wanted at ADCB bank – Abu Dhabi

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ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/11
Ref. JB3799885
IT Systems Analyst
 
Job Description
To provide day to day transactional assistance and service to end users in the development, installation, delivery, maintenance, and issue resolution and provide support in the area of business applications that best meet end-user business processes and needs to ensure issues and inquiries are resolved in a prompt and effective manner in order to maintain smooth operations and minimise downtime

1.Software Development
Analyse functional and technical specification documents, perform system designing, coding and programing tasks and conduct unit testing to in order to ensure delivery of technology applications in line with business requirements
Conduct source code management in line with the bank’s Code Management Process in order to ensure source code is securely stored and available for re-deployment and enhancement

2.Project Delivery
Participate in business requirement analysis phase of new applications, review business requirements and map it to impacted business applications and convert business requirements into vendor understandable functional / technical specification documents in order to ensure software delivery will be in line with business requirements
Coordinate for software testing, issue resolution, provide

end user training and contribute for production deployment by adhering to bank’s technology security / standards in order to ensure robust technology solutions are delivered and deployed
Analyse business requests for system product set up / parameter change, identify required systems / applications, schedule, communicate and execute the changes in order to enable business users to launch the product or perform the requested function to carry out the business transactions

3.Core/Channel Banking Support
Provide application support by analysing issues and providing resolution, conduct periodic IT check/troubleshooting, implementation of patches and extend guidance to end users in order to facilitate banking operation smooth and to minimize downtime
Coordinate for testing fixes to ensure that the fix provided is aligned with the problem and to ensure a solution has been provided prior to handling the solution to the business users
Deliver software release by preparing the package and coordinate with relevant teams within IT for the successful release in order to ensure the software is released in relevant systems / environments

4.Software Testing
Analyse functional and technical specification documents to understand business requirements, plan and prepare test scripts and execute software testing in order to ensure all required scenarios are tested, test results are in conformity with business requirements without any defects and fit for production deployment in line with business / technical requirements

Skills
Minimum Experience
At least 2 years of experience in quantitative or analytical roles
Minimum Qualifications
Bachelor’s degree in IT/Computer Science or progressive technical certification track record for the specialist area
Professional Qualifications
ITIL v3 Foundation Certified

Knowledge and Skills
System analysis
Technical specification development
Database design
Architecture principles

Data Architect wanted at ADCB bank – Abu Dhabi

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ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/11
Ref. JB3799907
Data Architect
 
Job Description
To design and build data modelling approaches in line with agreed standards, guidelines and best practices in order to meet business requirements
 
Data Architecture Management
Identify suitable data modeling approaches for tasks by assessing the suitability of existing data models and building flexible data models in order to meet any changes to business requirements

Rationalise data processing in data integration and business intelligence (BI) activities in order to promote best practices in data and analytics
Profile internal and external data sources to increase visibility and collect various metadata assets

Oversee development of data objects and data models in order to support data services in service-oriented architecture
Suggest who can take what actions, with what data, and under what circumstances in order to assist in developing data governance processes and structure Interact with external data and analytics vendors to support the implementation of data tools and platforms

Data Security and Risk Management
Protect the bank’s data against IT risks, including unauthorized access to information, data integrity problems, loss of processing capability, and poor service levels and provide recommendations to ensure the information system is successfully exploited to achieve continuous improvement and competitive advantage by identifying needs
.
Skills
Minimum Experience
At least 8 years of experience in technology services within the banking industry of which at least 5 years of experience in the management of financial applications/technical systems
Minimum Qualifications
Bachelor’s Degree in IT, Computer Science or Equivalent
Professional Qualifications
TOGAF Open Architecture Framework Certification or Equivalent

IT Vendor Performance Specialist wanted at ADCB bank – Abu Dhabi

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ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/09/06
Ref. JB3815491
IT Vendor Performance Specialist
 
To manage the bank’s vendor deliveries by ensuring that the vendor performance management framework is efficiently followed to deliver optmised services in accordance with the respective contractual agreements

Vendor Performance Management:
Ensure adherence to vendor performance management framework as applicable according to the contracted service category and scale and track vendor performance, providing feedback to the contract management team, to ensure that service delivery failures are contractually mitigated Work closely with Procurement to conduct vendor/service comparison for consistently lower performing relationships and investigate and identify opportunities for the bank to achieve greater levels of service delivery on procured products and services Conduct surveys to assess vendor performance and provide feedback to Relationship Managers/Vendors in a structured manner in order to improve service delivery Implement standardisation of KPIs across contract/service categories in line with the required standards in order to optimise tracking and feedback

Contract Management:
Support the contract renewal process by providing the contract management team with feedback on vendor performance Provide data for Vendor performance KPI tracking for critical vendor relationships as required by Senior Management Policies, Processes, Systems and Procedures Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders

Self-Management:
Manage self in line with the bank’s people management policies, procedures, processes and practices to ensure adherence and to maximise own contribution to business performance

Customer Service:
Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions

Skills
EXPERIENCE, QUALIFICATIONS & COMPETENCIES

Minimum Experience:

At least 12 years of experience in banking with a background and experience in management of IT Assets, Contracts and an understanding of IT Project Management

Minimum Qualifications:

University degree in a Business (B Com, BBA) or

Technical (BSc, B Tech) related subject area

QA testing manager wanted at ADCB bank – Abu Dhabi

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ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/24
Ref. JB3812425
Manager – Quality Assurance Testing
 
Job Description
To manage the Quality Assurance testing function to ensure all system enhancements and implementation projects pass internal software quality checks prior to delivery for business user acceptance testing

1.Test Planning
2.Test Support
3.Test Execution
4.Policies, Processes, Systems and Procedures
5.People Management
6.Customer Service

Skills
Minimum Experience
At least 10 years of experience in a software quality assurance function
Minimum Qualifications
University degree/diploma specialising in Computer Science, engineering, management information systems, or related field
Professional Qualifications
Certification in ITIL
Project Management Professional (PMP) certification from Project Management Institute
Written and spoken English

IT Systems Analyst wanted by ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/24
Ref. JB3812430
IT Systems Analyst
 
Job Description
To provide day to day transactional assistance and service to end users in the development, installation, delivery, maintenance, and issue resolution and provide support in the area of business applications that best meet end-user business processes and needs to ensure issues and inquiries are resolved in a prompt and effective manner in order to maintain smooth operations and minimise downtime

1.Software Development
Analyse functional and technical specification documents, perform system designing, coding and programing tasks and conduct unit testing to in order to ensure delivery of technology applications in line with business requirements
Conduct source code management in line with the bank’s Code Management Process in order to ensure source code is securely stored and available for re-deployment and enhancement

2.Project Delivery
Participate in business requirement analysis phase of new applications, review business requirements and map it to impacted business applications and convert business requirements into vendor understandable functional / technical specification documents in order to ensure software delivery will be in line with business requirements
Coordinate for software testing, issue resolution, provide end user training and contribute for production deployment by adhering to bank’s technology security / standards in order to ensure robust technology solutions are delivered and deployed
Analyse business requests for system product set up / parameter change, identify required systems / applications, schedule, communicate and execute the changes in order to enable business users to launch the product or perform the requested function to carry out the business transactions

3.Core/Channel Banking Support
4.Software Testing
5.Policies, Processes, Systems and Procedures
6.People Management
7.Customer Service
8.Continuous Improvement
Skills
Minimum Experience
At least 2 years of experience in quantitative or analytical roles
Minimum Qualifications
Bachelor’s degree in IT/Computer Science or progressive technical certification track record for the specialist area
Professional Qualifications
ITIL v3 Foundation Certified

Systems analyst – lending wanted at ADCB bank – Abu Dhabi

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ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/24
Ref. JB3812436
Systems Analyst Lending
 
Job Description
To provide day to day transactional assistance and service to end users in the development, installation, delivery, maintenance, and issue resolution and provide support in the area of business applications that best meet end-user business processes and needs to ensure issues and inquiries are resolved in a prompt and effective manner in order to maintain smooth operations and minimise downtime

1.Software Development
Analyse functional and technical specification documents, perform system designing, coding and programing tasks and conduct unit testing to in order to ensure delivery of technology applications in line with business requirements
Conduct source code management in line with the bank’s Code Management Process in order to ensure source code is securely stored and available for re-deployment and enhancement

2.Project Delivery
Participate in business requirement analysis phase of new applications, review business requirements and map it to impacted business applications and convert business requirements into vendor understandable functional / technical specification documents in order to ensure software delivery will be in line with business requirements
Coordinate for software testing, issue resolution, provide end user training and contribute for production deployment by adhering to bank’s technology security / standards in order to ensure robust technology solutions are delivered and deployed
Analyse business requests for system product set up / parameter change, identify required systems / applications, schedule, communicate and execute the changes in order to enable business users to launch the product or perform the requested function to carry out the business transactions

3.Core/Channel Banking Support
4.Software Testing
5.Policies, Processes, Systems and Procedures
6.People Management
7.Customer Service
8.Continuous Improvement

Skills
Domain Expertise in Loan Originating Systems and exposure to different Lending Products including Islamic Lending
Loan Approval and scoring process, disbursement
Loan Management System (Life Cycle of Loan, Interest Accrual, Interest Application, Recovery etc.)
Technical skillsets on Application architecture, Operating systems, Database, middleware and mobility concepts
Strong technical skills in databases (oracle or SQL)

Systems Analyst wanted by ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/24
Ref. JB3812434
Systems Analyst — Bespoke Segment
 
Job Description
To provide day to day transactional assistance and service to end users in the development, installation, delivery, maintenance, and issue resolution and provide support in the area of business applications that best meet end-user business processes and needs to ensure issues and inquiries are resolved in a prompt and effective manner in order to maintain smooth operations and minimise downtime

1.Software Development
Analyse functional and technical specification documents, perform system designing, coding and programing tasks and conduct unit testing to in order to ensure delivery of technology applications in line with business requirements
Conduct source code management in line with the bank’s Code Management Process in order to ensure source code is securely stored and available for re-deployment and enhancement

2.Project Delivery
Participate in business requirement analysis phase of new applications, review business requirements and map it to impacted business applications and convert business requirements into vendor understandable functional / technical specification documents in order to ensure software delivery will be in line with business requirements
Coordinate for software testing, issue resolution, provide end user training and contribute for production deployment by adhering to bank’s technology security / standards in order to ensure robust technology solutions are delivered and deployed
Analyse business requests for system product set up / parameter change, identify required systems / applications, schedule, communicate and execute the changes in order to enable business users to launch the product or perform the requested function to carry out the business transactions

3.Core/Channel Banking Support
4.Software Testing
5.Policies, Processes, Systems and Procedures
6.People Management
7.Customer Service
8.Continuous Improvement

Skills
Knowledge in Retail Banking Systems – Proficient with banking processes viz,Core Banking, Customer Onboarding and Service/relationship management, Payments, lending , investments, banking e-channels
Deep knowledge in Payment Systems SWIFT, UAEFTS, UAEDDS, ICCS, WPS, MT and MX Messages, Sanction Screening, Fees and Charge mechanisms.
Understanding business needs, requirements, and expectations and devising; transforming functional requirement into technical solution
Planning project activities viz., system design, scoping, estimation, tracking, change management, release management, delivery management & post implementation support
Coordinate system development, Testing, Deployment and Training
Technically proficient on programming languages(Java, C++ etc), application servers(IBM Websphere, Weblogic), Enterprise Service Bus(TIBCO), Operating Systems(Windows, AIX), Database(MSSQL, Oracle, Oracle PLSQL)
Good knowledge of SOAP / Web Services, MQ
Basic familiarity with web technologies HTML / XML, java/asp scripts and IIS.
Familiar with SDLC, Agile development methodologies, ITIL framework

IT Systems Manager wanted by ADCB bank – Abu Dhabi

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APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/24
Ref. JB3812438
IT Systems Manager
 
Job Description
To lead and manage technology projects and change initiatives, align technology capabilities with technology and business strategies and needs while effectively allocating resources to support business with the implementation, management and maintenance of the assigned portfolio of banking applications

1.System Management
Manage a portfolio of banking applications along with managing key support processes like problem management and incident management and ensure effective performance monitoring metrics, dashboards and service levels are in place and utilised
Undertake complex technical evaluations of existing infrastructure and ensure priorities are assessed and defined in order to determine upgrade capacity plans and needs that will enhance system performance and put forward comprehensive recommendations Lead capacity planning for new and existing systems and in the resulting technology change that may impact future development in technology services and systems within the bank
Lead development and implementations of processes for ensuring that overall architecture and systems integration of the respective systems acquired by the Bank has a commonality and direction which will be sustainable for the foreseeable future in both banking and technology perspectives

2.Project Management and Change Delivery
Manage and ensure delivery of multiple technology projects and change deliverables in a high priority, medium or strategic level for respective functional area within time and budget, developing project approvals, RFPs, technical documents, procedures, transition plans while contributing to development of detailed business cases in line with the required standard
Lead the adoption of Project Management framework principles in compliance with ADCB standards while recommending improvements to ensure efficient project delivery
Lead the design, development and implementation of technology solutions through business and application architecture principles and maintain efficient and agile technology for the business
Evaluate technology capabilities, system architecture and solution fitment of system design, development, integration and implementation in order to ensure that the developed solutions / systems meet bank’s expansion and technology services requirements

3.Business Alignment

4.Budget Management
5.People Management
6.Policies, Processes, Systems and Procedures
7.Vendor Management
8.Continues Improvement
9.Customer Service
Skills
Minimum Experience
At least 12 years of experience in technology services with a banking industry background, with at least 3 – 5 years in a managerial capacity for management of financial applications/technical systems
Minimum Qualifications
Bachelor’s degree in IT/Computer Science or equivalent
Professional Qualifications
PMP/Prince 2 certification or equivalent
ITIL certification or equivalent
Job Code: 1535

Sales Leader wanted by ADCB bank – Abu Dhabi

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ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/03
Ref. JB3807126
Area Sales Team Leader – SimplyLife
JOB PROFILE:
To achieve agreed sales targets and manage client relationships and portfolios for a specified geographical area and/or business/product in order to meet the strategic goals of the bank.

ACCOUNTABILITIES:
Revenue Generation:
Manage and monitor revenue generation through sale of various financial services of the bank in order to achieve agreed financial targets and maximise revenue generation

People Management:
Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance. Organise and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems

Relationship Management:
Develop and maintain internal stakeholders/external agencies and client relationships to achieve desired objectives of the bank

Portfolio Management:
Monitor and control customer portfolios to achieve desired revenue through cross sell, upsell and retention

Policies, Processes, Systems and Procedures:
Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders

Continuous Improvement:
Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programmes and projects in line with the bank’s standards

Customer Service
: Demonstrate our promise and apply the ADCB service standards to deliver the banks required levels of service in all internal and external customer interactions

Skills
Minimum Experience:
At least 3 years of experience in consumer banking

Minimum Qualifications:
Bachelor’s Degree in Business Administration, Sales or Finance or relevant specialization

Knowledge and Skills:
In depth knowledge of global financial markets and trends. Understanding of consumer banking products and services

Marketing manager wanted by ADCB bank – Abu Dhabi

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APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/18
Ref. JB3811035
Manager – Merchant Alliances
Job Description
To initiate, maintain and grow relationships with key merchant partners in order to deliver the best exclusive offers and promotions to ADCB retail customers, increase product uptake and build customer loyalty

Key Merchant Partnerships
Identify, research and implement specific, relevant and targeted ‘offers’ to identified customer segments across consumer banking products in order to increase the offerings of retail banking in alignment with customer needs and increase the uptake of products

Work in collaboration with product and segment managers to implement the promotions and events with the objective of increasing the coverage of the ‘Touchpoints’ programme amongst different categories of merchants

Assist in project for launch and growth of online redemption portal and new point of sale machines for Touchpoints redemption to provide accessibility for users

People Management

Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance

Organise and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems

Policies, Processes, Systems and Procedures

Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders

Continuous Improvement

Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programmes and projects in line with the bank’s standards

Customer Service

Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions

Skills
EXPERIENCE, QUALIFICATIONS & COMPETENCIES

Minimum Experience:

At least 8 – 10 years of experience in a bank with at least 3 – 4

years of experience directly related to merchant

partnerships/loyalty marketing programmes in a retail

environment

Minimum Qualifications:

Bachelor’s Degree in Finance or Marketing

Professional Qualifications:

Qualification in Banking Product Management

Knowledge and Skills:

Experience in setting up alliances with merchants

Industry knowledge and network

Knowledge of web channels and technologies

Content management tools

Online marketing and social media strategies

Planning, analytical and time management skills

Written and spoken English

Systems Manager wanted by ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/09
Ref. JB3809243
Systems Manager – Wealth Management

Job Description
To provide day to day transactional assistance and service to end users in the development, installation, delivery, maintenance, and issue resolution and provide support in the area of business applications that best meet end-user business processes and needs to ensure issues and inquiries are resolved in a prompt and effective manner in order to maintain smooth operations and minimise downtime

Software Development Analyse functional and technical specification documents, perform system designing, coding and programing tasks and conduct unit testing to in order to ensure delivery of technology applications in line with business requirements Conduct source code management in line with the bank’s Code Management Process in order to ensure source code is securely stored and available for re-deployment and enhancement
Project Delivery Participate in business requirement analysis phase of new applications, review business requirements and map it to impacted business applications and convert business requirements into vendor understandable functional / technical specification documents in order to ensure software delivery will be in line with business requirements Coordinate for software testing, issue resolution, provide end user training and contribute for production deployment by adhering to bank’s technology security / standards in order to ensure robust technology solutions are delivered and deployed Analyse business requests for system product set up / parameter change, identify required systems / applications, schedule, communicate and execute the changes in order to enable business users to launch the product or perform the requested function to carry out the business transactions
Core/Channel Banking Support Provide application support by analysing issues and providing resolution, conduct periodic IT check/troubleshooting, implementation of patches and extend guidance to end users in order to facilitate banking operation smooth and to minimize downtime Coordinate for testing fixes to ensure that the fix provided is aligned with the problem and to ensure a solution has been provided prior to handling the solution to the business users Deliver software release by preparing the package and coordinate with relevant teams within IT for the successful release in order to ensure the software is released in relevant systems / environments
Software Testing Analyse functional and technical specification documents to understand business requirements, plan and prepare test scripts and execute software testing in order to ensure all required scenarios are tested, test results are in conformity with business requirements without any defects and fit for production deployment in line with business / technical requirements
Policies, Processes, Systems and Procedures Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders
People Management Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance Organise and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems
Customer Service Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions
Continuous Improvement Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programmes and projects in line with the bank’s standards

Skills
Strong Domain Expertise in Wealth Management and Investments
Customer On boarding & Risk Profiling (Retail, Advisory, discretionary etc.) (Digital Journeys of Self-directed, Guided etc.)
Familiar with Investment and trading products and their processes like corporate actions, Fund Management, systematic Investment Plan
Order Life Cycle Management (Financial markets and Instruments like Equity, MF, Bonds)
Familiar with Investment related process like Settlement, Reconciliation Management and Credit & Compliance
Knowledge of 3rd Party Integration ( Bloomberg, All Funds, SWIFT, FIX ECN etc.)
Performance Management System, Goal based financial planning and Robo Advisory
Insurance Products and lifecycle.
Project Management Kills ( Initiation, Planning, budgeting, Execution, Transition, Post Production support and closure)
Vendor management, Regulators and stake holder management skills
Technical skillsets on Application architecture, Operating systems, Database, middleware and mobility concepts

Systems Analyst wanted by ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/10
Ref. JB3809471
Systems Analyst Lending
Job Description
To provide day to day transactional assistance and service to end users in the development, installation, delivery, maintenance, and issue resolution and provide support in the area of business applications that best meet end-user business processes and needs to ensure issues and inquiries are resolved in a prompt and effective manner in order to maintain smooth operations and minimise downtime

1.Software Development
Analyse functional and technical specification documents, perform system designing, coding and programing tasks and conduct unit testing to in order to ensure delivery of technology applications in line with business requirements
Conduct source code management in line with the bank’s Code Management Process in order to ensure source code is securely stored and available for re-deployment and enhancement

2.Project Delivery
Participate in business requirement analysis phase of new applications, review business requirements and map it to impacted business applications and convert business requirements into vendor understandable functional / technical specification documents in order to ensure software delivery will be in line with business requirements
Coordinate for software testing, issue resolution, provide

end user training and contribute for production deployment by adhering to bank’s technology security / standards in order to ensure robust technology solutions are delivered and deployed
Analyse business requests for system product set up / parameter change, identify required systems / applications, schedule, communicate and execute the changes in order to enable business users to launch the product or perform the requested function to carry out the business transactions

3.Core/Channel Banking Support
Provide application support by analysing issues and providing resolution, conduct periodic IT check/troubleshooting, implementation of patches and extend guidance to end users in order to facilitate banking operation smooth and to minimize downtime
Coordinate for testing fixes to ensure that the fix provided is aligned with the problem and to ensure a solution has been provided prior to handling the solution to the business users
Deliver software release by preparing the package and coordinate with relevant teams within IT for the successful release in order to ensure the software is released in relevant systems / environments

4.Software Testing
Analyse functional and technical specification documents to understand business requirements, plan and prepare test scripts and execute software testing in order to ensure all required scenarios are tested, test results are in conformity with business requirements without any defects and fit for production deployment in line with business / technical requirements

5.Policies, Processes, Systems and Procedures
Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders

6.People Management
Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance
Organise and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems

7.Customer Service
Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions

8.Continuous Improvement
Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programmes and projects in line with the bank’s standards

Skills
Domain Expertise in Loan Originating Systems and exposure to different Lending Products including Islamic Lending
Loan Approval and scoring process, disbursement
Loan Management System (Life Cycle of Loan, Interest Accrual, Interest Application, Recovery etc.)
Technical skillsets on Application architecture, Operating systems, Database, middleware and mobility concepts
Strong technical skills in databases (oracle or SQL)

Business Analyst wanted by ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/10
Ref. JB3809472
Business Analyst (Wholesale Banking)
Job Description
To provide day to day transactional assistance and service to end users in the development, installation, delivery, maintenance, and issue resolution and provide support in the area of business applications that best meet end-user business processes and needs to ensure issues and inquiries are resolved in a prompt and effective manner in order to maintain smooth operations and minimise downtime

1.Software Development
Analyse functional and technical specification documents, perform system designing, coding and programing tasks and conduct unit testing to in order to ensure delivery of technology applications in line with business requirements
Conduct source code management in line with the bank’s Code Management Process in order to ensure source code is securely stored and available for re-deployment and enhancement

2.Project Delivery
Participate in business requirement analysis phase of new applications, review business requirements and map it to impacted business applications and convert business requirements into vendor understandable functional / technical specification documents in order to ensure software delivery will be in line with business requirements
Coordinate for software testing, issue resolution, provide

end user training and contribute for production deployment by adhering to bank’s technology security / standards in order to ensure robust technology solutions are delivered and deployed
Analyse business requests for system product set up / parameter change, identify required systems / applications, schedule, communicate and execute the changes in order to enable business users to launch the product or perform the requested function to carry out the business transactions

3.Core/Channel Banking Support
Provide application support by analysing issues and providing resolution, conduct periodic IT check/troubleshooting, implementation of patches and extend guidance to end users in order to facilitate banking operation smooth and to minimize downtime
Coordinate for testing fixes to ensure that the fix provided is aligned with the problem and to ensure a solution has been provided prior to handling the solution to the business users
Deliver software release by preparing the package and coordinate with relevant teams within IT for the successful release in order to ensure the software is released in relevant systems / environments

4.Software Testing
Analyse functional and technical specification documents to understand business requirements, plan and prepare test scripts and execute software testing in order to ensure all required scenarios are tested, test results are in conformity with business requirements without any defects and fit for production deployment in line with business / technical requirements

5.Policies, Processes, Systems and Procedures
Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders

6.People Management
Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance
Organise and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems

7.Customer Service
Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions

8.Continuous Improvement
Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programmes and projects in line with the bank’s standards

Skills
Experience on preparation of detailed functional specifications related to Wholesale Banking initiatives (Cash Management, Trade Finance, Financing)
Excellent skills in writing requirement documents, reports, specifications, plans and analysis
Good understanding on Corporate Banking products like Current Accounts, Overdraft & Lending
Exposure in preparing Data Flow, Process Flow using tools like MS Visio and good understanding of UX/UI
CBAP or equivalent Certification Preferred

Systems Analyst wanted by ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/10
Ref. JB3809473
Systems Analyst – Branch Initiatives

Job Description
To provide day to day transactional assistance and service to end users in the development, installation, delivery, maintenance, and issue resolution and provide support in the area of business applications that best meet end-user business processes and needs to ensure issues and inquiries are resolved in a prompt and effective manner in order to maintain smooth operations and minimise downtime

1.Software Development
Analyse functional and technical specification documents, perform system designing, coding and programing tasks and conduct unit testing to in order to ensure delivery of technology applications in line with business requirements
Conduct source code management in line with the bank’s Code Management Process in order to ensure source code is securely stored and available for re-deployment and enhancement

2.Project Delivery
Participate in business requirement analysis phase of new applications, review business requirements and map it to impacted business applications and convert business requirements into vendor understandable functional / technical specification documents in order to ensure software delivery will be in line with business requirements
Coordinate for software testing, issue resolution, provide

end user training and contribute for production deployment by adhering to bank’s technology security / standards in order to ensure robust technology solutions are delivered and deployed
Analyse business requests for system product set up / parameter change, identify required systems / applications, schedule, communicate and execute the changes in order to enable business users to launch the product or perform the requested function to carry out the business transactions

3.Core/Channel Banking Support
Provide application support by analysing issues and providing resolution, conduct periodic IT check/troubleshooting, implementation of patches and extend guidance to end users in order to facilitate banking operation smooth and to minimize downtime
Coordinate for testing fixes to ensure that the fix provided is aligned with the problem and to ensure a solution has been provided prior to handling the solution to the business users
Deliver software release by preparing the package and coordinate with relevant teams within IT for the successful release in order to ensure the software is released in relevant systems / environments

4.Software Testing
Analyse functional and technical specification documents to understand business requirements, plan and prepare test scripts and execute software testing in order to ensure all required scenarios are tested, test results are in conformity with business requirements without any defects and fit for production deployment in line with business / technical requirements

5.Policies, Processes, Systems and Procedures
Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders

6.People Management
Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance
Organise and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems

7.Customer Service
Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions

8.Continuous Improvement
Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programmes and projects in line with the bank’s standards

Skills
Having experience in ATM , POS terminals and Banking Kiosks
In depth knowledge in ATMs (NCR, Diebold ) and ATM Message protocols( NDC, IFX, ATM Web Interfaces), Card Printing
Strong project management skills with experience in multi-faceted project throughout the entire project life cycle
Understanding business needs, requirements, and expectations and devising; transforming functional requirement into technical solution
Planning project activities viz., system design, scoping, estimation, tracking, change management, release management, delivery management & post implementation support
Technically proficient on programming languages(Java, C++ etc), application servers(IBM Websphere,Weblogic), Enterprise Service Bus(TIBCO), Operating Systems(Windows, AIX), Database(MSSQL, Oracle, Oracle PLSQL),
Good knowledge of SOAP / Web Services, MQ
Basic familiarity with web technologies HTML / XML, java/asp scripts and IIS.

VAT Team Leader wanted by ADCB bank Abu Dhabi

ADCB bank Abu Dhabi logo

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ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/06
Ref. JB3808176
Team Leader – UAE VAT Strategic
Job Description
To undertake business and technical requirement analysis, translate
business requirements into technical solutions, transfer technical knowledge
to relevant stakeholders and provide support for production systems,
technology projects and changes in addition to supporting the Project
Manager and managing vendors in order to ensure timely and quality
project delivery and systems support

1. Project Management Contribute and support the Project Manager in the
delivery of technology enabling change initiative projects
and IT deliverables in high priority, medium or strategic
level for respective IT functional area adopting Project
Management framework principles in compliance with
ADCB standards

Participate and contribute in business requirement
analysis, RFP process, project approvals and assist the
Project Manager in the overall project administration for
project delivery in order to ensure that business
expectations are met
Review solutions provided by vendors against the project
requirement, assist the business in understanding system
functionality, coordinate for project and change delivery,
testing and deployment in order to ensure smooth and
trouble free transition in production environment.

2. System Management
Manage production applications and systems, analyse incidents and trouble shoot issues, provide solutions and coordinate with stakeholders for deployment of fixes, testing and production implementation of releases in order to facilitate banking operations and un-interrupted customer service
Coordinate and support problem management, change management, conducting IT health check, capacity planning, patch deployment, risk profiling, system integration, in order to ensure bank’s technology systems are secured and robus.

3. System Development
Direct team members in the areas of application design,

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Team Leader wanted by ADCB bank – Abu Dhabi

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ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Ref. JB3808177
Team Leader – Mobility
Job Description
To undertake business and technical requirement analysis, translate
business requirements into technical solutions, transfer technical knowledge
to relevant stakeholders and provide support for production systems,
technology projects and changes in addition to supporting the Project
Manager and managing vendors in order to ensure timely and quality

project delivery and systems support
Project Management Contribute and support the Project Manager in the
delivery of technology enabling change initiative projects
and IT deliverables in high priority, medium or strategic
level for respective IT functional area adopting Project

Management framework principles in compliance with

ADCB standards

Participate and contribute in business requirement

analysis, RFP process, project approvals and assist the

Project Manager in the overall project administration for

project delivery in order to ensure that business

expectations are met

Review solutions provided by vendors against the project

requirement, assist the business in understanding system

functionality, coordinate for project and change delivery,

testing and deployment in order to ensure smooth and

trouble free transition in production environment.

System Management
Manage production applications and systems, analyse incidents and trouble shoot issues, provide solutions and coordinate with stakeholders for deployment of fixes, testing and production implementation of releases in order to facilitate banking operations and un-interrupted customer service

Coordinate and support problem management, change management, conducting IT health check, capacity planning, patch deployment, risk profiling, system integration, in order to ensure bank’s technology systems are secured and robus.

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IT Project Manager wanted by ADCB bank in Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Ref. JB3808187
IT Project Manager CRS & AML
Job Description
To manage the implementation of technology projects and changes, provide subject matter expertise of various complexity based on an in-depth understanding of the bank’s systems, processes and functional business requirements and help design and develop technical solutions while supporting business with the management and maintenance of business systems

Project Management and Change Delivery Management
Manage and deliver technology projects and changes by engaging with various internal and external stakeholders and adopting the project management framework to ensure projects are completed within the defined timelines and budgets in compliance with ADCB standards

Manage the development, configuration, parameterisation, testing, deployment of technology changes and transition to production while extending support and guidance to business users for planning/conducting software acceptance testing

Develop and design technology solutions through business and application architecture principles and maintain efficient and agile technology for the business

Develop project approvals, RFPs, technical documents, procedures, transition documents and other project related documentation within scope of the subject matter of the project in line with the required standards

Coordinate with IT teams in planning and monitoring and adapt to changing business priorities to ensure technology changes are aligned with business requirements/priorities

System Management
Manage the support, maintenance and availability of a portfolio of banking applications along with managing key support processes like problem management and incident management

Manage a team of application support analysts responsible for supporting a wide range of banking applications to ensure availability of relevant application systems to support business and operation needs

Budget Management
Contribute to the preparation of the business area’s budget and manage and monitor the financial performance against the budget so that areas of unsatisfactory performance are identified, rectified promptly and potential performance improvement opportunities are capitalised upon

Manage planning and budgeting for technology projects and coordinate and contribute for preparation of business initiated technology projects, monitoring the financial performance against the budget for the bank and its subsidiaries

Identify opportunities for the appropriate and cost-effective investment of application solutions including sourcing, purchasing and development

People Management
Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance

Manage the effective achievement of the team’s objectives through setting individual objectives, managing performance, developing the team and providing formal and informal feedback to maximise overall performance, engagement and motivation

Policies, Process, Systems and Procedures
Recommend and implement improvements to departmental policies, procedures and processes covering all areas of activity so that all relevant procedural requirements are fulfilled while ensuring that ADCB delivers best-in-class services, products and innovation

Continuous Improvement
Identify opportunities to contribute to organisational and departmental change initiatives, programmes and projects taking into account best practice and standards in the business environment

Maintain a current knowledge of emerging technology trends and techniques and proactively recommend innovative technology solutions to business for offering enhanced customer service/products

Customer Service
Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions

Skills
Strong technical experience in data analysis, solution design and delivery of the Compliance applications (SAS AML, FircoSoft, TRSD)
Essential Responsibilities include,
Managing technical team of IT resources responsible for system enhancements and project delivery for assigned Compliance applications.
Familiar with Dow Jones and World Check data files
Understanding of different types of Sanction Lists
Good Knowledge of AML & KYC / CDD, FATCA, CRS, Sanction Screening, Transaction Monitoring, Enterprise Case Management, Financial Crime and STR
Analyze defects, troubleshoot systems, identify root cause and implement fixes within SLA’s during project testing and post go live phase.
Familiar with System Development Life Cycle for new projects with Estimation, Funding, Scheduling, Requirements, Design, Construction, Testing and Release.
Interact with business stakeholders to gather/validate requirements, develop detailed technical specifications and design solutions that meet business objectives.

Manage relationship with suppliers/vendors and ensure Compliance applications are updated/patched in accordance with the service/support contracts.
Oversee application and server upgrade activities.
Work with third party vendors to develop software and integrate software (real-time and batch ; TIBCO , ETL etc.).
Experience in Waterfall and Agile application development methodology
Background of building queries and running data analytics in SQL and ORACLE databases

Project Manager wanted by ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/06
Ref. JB3808194
Project Manager – Data Integration
Job Description
To manage the implementation of technology projects and changes, provide subject matter expertise of various complexity based on an in-depth understanding of the bank’s systems, processes and functional business requirements and help design and develop technical solutions while supporting business with the management and maintenance of business systems

Project Management and Change Delivery Management
Manage and deliver technology projects and changes by engaging with various internal and external stakeholders and adopting the project management framework to ensure projects are completed within the defined timelines and budgets in compliance with ADCB standards

Manage the development, configuration, parameterisation, testing, deployment of technology changes and transition to production while extending support and guidance to business users for planning/conducting software acceptance testing

Develop and design technology solutions through business and application architecture principles and maintain efficient and agile technology for the business

Develop project approvals, RFPs, technical documents, procedures, transition documents and other project related documentation within scope of the subject matter of the project in line with the required standards

Coordinate with IT teams in planning and monitoring and adapt to changing business priorities to ensure technology changes are aligned with business requirements/priorities

System Management
Manage the support, maintenance and availability of a portfolio of banking applications along with managing key support processes like problem management and incident management

Manage a team of application support analysts responsible for supporting a wide range of banking applications to ensure availability of relevant application systems to support business and operation needs

Budget Management
Contribute to the preparation of the business area’s budget and manage and monitor the financial performance against the budget so that areas of unsatisfactory performance are identified, rectified promptly and potential performance improvement opportunities are capitalised upon

Manage planning and budgeting for technology projects and coordinate and contribute for preparation of business initiated technology projects, monitoring the financial performance against the budget for the bank and its subsidiaries

Identify opportunities for the appropriate and cost-effective investment of application solutions including sourcing, purchasing and development

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IT Project Manager wanted by ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/06
Ref. JB3808186
Job Description
To manage the implementation of technology projects and changes, provide subject matter expertise of various complexity based on an in-depth understanding of the bank’s systems, processes and functional business requirements and help design and develop technical solutions while supporting business with the management and maintenance of business systems

1.Project Management and Change Delivery Management
Manage and deliver technology projects and changes by engaging with various internal and external stakeholders and adopting the project management framework to ensure projects are completed within the defined timelines and budgets in compliance with ADCB standards

2.System Management
Manage the support, maintenance and availability of a portfolio of banking applications along with managing key support processes like problem management and incident management
Manage a team of application support analysts responsible for supporting a wide range of banking applications to ensure availability of relevant application systems to support business and operation needs

3.Budget Management
Contribute to the preparation of the business area’s budget and manage and monitor the financial performance against the budget so that areas of unsatisfactory performance are identified, rectified promptly and potential performance improvement opportunities are capitalised upon
Manage planning and budgeting for technology projects and coordinate and contribute for preparation of business initiated technology projects, monitoring the financial performance against the budget for the bank and its subsidiaries
Identify opportunities for the appropriate and cost-effective investment of application solutions including sourcing, purchasing and development

4.People Management
Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance

5.Policies, Process, Systems and Procedures
Recommend and implement improvements to departmental policies, procedures and processes covering all areas of activity so that all relevant procedural requirements are fulfilled while ensuring that ADCB delivers best-in-class services, products and innovation

6.Continuous Improvement
Identify opportunities to contribute to organisational and departmental change initiatives, programmes and projects taking into account best practice and standards in the business environment
Maintain a current knowledge of emerging technology trends and techniques and proactively recommend innovative technology solutions to business for offering enhanced customer service/products

7.Customer Service
Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions

Skills
Minimum Experience
At least 8 years of experience in technology services with a banking industry background, with at least 5 years in a managerial capacity for management of financial applications / technical systems
Minimum Qualifications
Bachelor’s degree in IT/Computer Science or equivalent
Professional Qualifications
PMP/ Prince 2 certification or equivalent
ITIL certification or equivalent

In-depth banking functionality and operations knowledge

in at least 3-5 of the following; core banking, lending, deposits, customer relationships and accounts, workflows and business processes, customer channels, payments and collection, cash management, cards and loyalty, middleware technology, business intelligence and analytics, trade finance, treasury systems, compliance and risk systems, ERP and HR systems, ATM/Pos acquiring, telephony and voice systems

Call center associate wanted by ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/07/29
Ref. JB3805351
Associate – Contact Centre Services

Job Description
Provide Internal and External customers with accurate information regarding ADCB products.
Handle Telephonic enquiries and cross-selling of ADCB Retail Banking products.
Provide correct information to all customers regarding their accounts, credit cards, loans etc.
Answer customer queries and resolve simple complaints immediately.
Initiate outbound calls when required and adhere to call scripting.
Cross sell various retail banking products and generate leads
Capture complaints and forwarded them to InterAct Team.
Customer-centric, focused and answer customer queries with confidence
Maximize returns and minimize risk and enhance relationships for the bank.
Produce high quality calls and continuous follow up that leads to complete customer satisfaction.

Communicate well and provide feedback for both internal and external customers for improvement of services or process.
Contributes to the overall success of the unit and generate ideas that can be implemented to enhance productivity.
Be able to adhere to internal departmental policies and meet job requirements as set in the JO
Answer customer queries for all products
Activate and block Debit Cards and Credit Cards for customers
Provide customers with information about their balances for their account, loans, credit cards etc
Capture customer complaints effectively and forward them to InterAct Team.
Record customer requests and ensure that they are processed within the stipulated TAT.
Cross sell all the bank products to customers and generate leads.
Inform customers and migrate them to IVR, Internet Banking or SMS Mobile Banking with a view to reduce the number of calls.

Skills
High School or Diploma Holder. University Graduate Preferable.

Experience in a Customer Service Environment / Call Centre is preferable.

Arabic speakers preferred.

Freshers with excellent communication skills.

Financial Reporting Lead wanted by ADCB bank

ADCB bank Abu Dhabi logo

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ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Posted Date: Apr 18, 2018
Expiry Date: Jun 15, 2018
Ref. JB3791433
Financial Reporting Lead
Job Description
Purpose: To develop, manage and implement all financial reporting and accounting related matters within the bank in order to ensure alignment and compliance with external standards and internal policies and procedures.

Financial Accounting and Reporting:
– Develop and maintain timely and accurate financial statements and reports that are appropriate for the users and in accordance with IFRS/other applicable regulations on a monthly, quarterly and annual basis to ensure that financial reports are delivered to internal and external stakeholders in a timely and accurate manner.

Analysis and Budget Preparation:

– Provide timely and robust financial analysis to support business decision-making and assist with the preparation of budgets and forecast in order to facilitate the delivery of the bank’s budget in an accurate and timely manner.

General Ledger (GL) Review:

– Review the GL to provide reasonable assurance that the debits and credits are valid, accurate and complete. In addition, verify that transactions are appropriate and that they are compliant with all finance related policies and regulations.

Merger and Acquisition/Restructuring Support and Funds Accounting:

– Responsible for special accounting and book keeping of merger and acquisition and restructuring deals and supervises the maintenance of proper fund accounting records and reporting as required to comply with the accounting and regulatory requirements and to provide support to internal stakeholders on their accounting requirements/support.

Risk Management:

– Review and develop effective and robust financial policies and control procedures and ensure internal controls and systems are effective and efficient to minimise the risk of misreporting.

Relationship Management:

– Develop and maintain effective communication and positive working relationships with the internal and external stakeholders.

People Management:

– Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance.

– Manage the effective achievement of the team’s objectives through setting individual objectives, managing performance, developing the team and providing formal and informal feedback to maximise overall performance, engagement and motivation.

Policies, Processes, Systems and Procedures:

– Recommend and implement improvements to departmental policies, procedures and processes covering all areas of activity so that all relevant procedural requirements are fulfilled while ensuring that ADCB delivers best-in-class services, products and innovation.

Continuous Improvement:

– Identify opportunities to contribute to organisational and departmental change initiatives, programmes and projects taking into account best practice and standards in the business environment.

Customer Service:

– Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions.

Skills
Bachelor’s Degree in Finance or Accounting / Chartered Accountant or other equivalent qualification.

– At least 7 years of experience in accounting and the preparation of financial statements of banks.

Knowledge and Skill:

– Advanced understanding of international financial reporting standards and company laws

– Experience with banking accounting principles and procedures

– Knowledge of operating and capital budget concepts.

– Ability to analyse financial data and to prepare accurate reports

– Knowledge and ability in the use of a personal computer and software applications (Microsoft Word, Excel, Access, PowerPoint)

– Ability to effectively use a modern automated financial management system

– Knowledge of flexcube and desktop intelligence

– Strong organizational skills and the ability to maintain detailed records.

Database adminstrator wanted by ADCB in Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Posted Date: Apr 16, 2018
Expiry Date: Jun 15, 2018
Ref. JB3790681
Database Administrator (DBA)

Job Description
Carry out database administration activities. Install, and configure Databases in UNIX & Windows environments. Patch the databases regularly in-line with Security Policies of the Bank.

Manages the database and systems administration functions for the Bank.
• Monitors the Installation, configuration and implementation of Databases in UNIX & Windows environments.
• Monitors database administration tasks on Oracle RAC & MS SQL databases.
• Application and database tuning on Production database for enhancing the performance.
• Ensure database backups are monitored and periodic restorations are exercised by Database Administrators to ensure backup quality.
• Monitor database system details within the database, including stored procedures and execution time, and implement efficiency improvements.
• Develop, implement, and maintain change control and testing processes for modifications to databases.

• Review database & cluster logs
• Manages the Disaster recovery databases. Monitors the synchronisation between production and DR databases. Manages and troubleshooting of DR databases.
• Troubleshoots high priority systems such as the core banking systems to ensure availability of service.
• Managing Database monitoring Tools
• Provide support to the SIT/UAT process and production roll-out
• Monitor and Reviews Capacity planning reports
• Deliver to a standard of fast resolution of problems, demonstrated by a service-orientated mindset throughout the team
• Coordinate with system analyst IT teams for project delivery
• Support with the communication of project status and issues
• Undertake similar or related tasks or duties as directed by senior management

Skills
A university degree in a technical discipline is essential. A Master degree in a business systems related subject area would be desirable.
Database Administration Certifications would be an added Advantage
• Excellent knowledge in Oracle 10g, 11g and 12c Administration
• Excellent knowledge in MS SQL 2005, 2008 and 2012.
• Good knowledge of UNIX (IBM AIX and Linux)
• 8 – 10 years experience in Database Administration.
• Experience in managing Oracle database administration specialised in RAC
• Experience in managing MS-SQL database administration in Cluster/Fail-over
• Practical experience in monitoring and tuning the database to provide high availability of service.

Security Operations Analyst wanted by ADCB bank in Abu Dhabi

ADCB bank Abu Dhabi logo

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ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logoADCB

Posted Date: Mar 01, 2018
Expiry Date: Apr 30, 2018
Ref. JB3779626
Security Operations Analyst
Job Description
To perform expert analysis of real time and historic events in order to discover security anomalies, identify violations, conduct forensic investigation and raise and manage incidents to closure, in addition to identifying system vulnerabilities and risks, detecting system risks, conducting change management security reviews and infrastructure baseline review

ACCOUNTABILITIES

Technology Security

Perform periodic vulnerability assessments, internal and external penetration tests, infrastructure baselines compliance tests, pre-production review of applications/technical systems in order to ensure that all security requirements are incorporated
Research patch updates for technology and evaluate information security notices issued by information systems vendors, CERT and makes recommendations to the IT Department technical staff to take precautionary measures to protect ADCB information assets
Security Operations Monitoring and Response

Carry out day-to-day operational security monitoring, forensic analysis, incident response, data leakage monitoring, SIEM, phishing attacks and security operations support for the continuous protection of the information systems and IT infrastructure
Reporting

Analyse data and prepare reports including generation of daily, weekly, monthly, quarterly and yearly reports that document security threats and work closely with Intra Security Departments and SOC teams to deploy preventative / mitigating controls
Actively work on and keep records of metrics and measurement systems for KRI’s to assist in the identification of weaknesses in controls and drive remediation activities
Skills
At least 2 years of experience in a banking industry or similar environment, from a demanding service industry where employees are required to work under pressure
Bachelor’s Degree in Computer Science or equivalent, e.g. diploma (mandatory)
CISSP/GCIH/CHFI certifications
Insight of system and network attack and intrusion techniques
Knowledge of event monitoring and analysis of events presented on a Security Information Management/Event Management System (SIM/SEM)
Understanding of general IS/IT best practices and principles are required
Knowledge of security devices and network
Understanding of the vulnerabilities in systems
Knowledge and understanding of network topologies, protocols, malware, botnets, and antivirus software

HR Business Analyst wanted by ADCB bank in Abu Dhabi

ADCB bank Abu Dhabi logo

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ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Posted Date: Mar 01, 2018
Expiry Date: Apr 30, 2018
Ref. JB3779658
HR Business Analyst
Job Description
To generate and analyse HR data/MIS, produce performance dashboards and reports, provide analytical expertise and manage HR and manpower planning in order to inform/support HR decision making and meet organisational HR and manpower planning needs

ACCOUNTABILITIES

Business Analysis

Generate and analyse HR data/MIS, provide analytical expertise/guidance and make recommendations to HR Department Heads on corrective actions/areas for improvement in order to facilitate the successful execution of business objectives and drive value realisation
Monitor business performance indicators and complete ongoing business controlling in order to facilitate internal HR business management reviews
Define and document analytics roadmaps and manage continuous improvement activities related to business analytics to ensure requirements are met
HR Management Information

Create HR review presentations and performance dashboards that highlight HR performance against set KPI’s for all HR units in order to inform/support decision making/action
Develop and produce HR operational reports and provide ad hoc data/MIS to HR units to ensure accurate information is available/provided and data/MIS needs are met
HR and Manpower Planning

Lead the preparation and consolidation of overall manpower plans (FTE, ITMAM and Outsourced) based on forecasts provided by Group Heads and their leadership teams and submit to Finance to ensure final MEC approval is obtained
Plan and monitor the financial performance against the approved budget and provide guidance on how to avoid over-spending to ensure correct implementation of the overall approved manpower plan
Partner with the business to understand customer operations, workflow best practices and address any manpower planning related issues (for example: cost estimation, HR policies, MEC direction for new projects) to ensure continuous development and maintenance of ADCB HR and Manpower plans
Provide governance and control mechanisms based on monthly reports/dashboards for headcount and manpower budgets and recommend/suggest options to the respective businesses in order to rectify gaps related to headcount status and overspend
System Maintenance and Development

Automate key HR data/MIS processes and reports to ensure up to date and accurate HR data is readily available to inform decision making
Oversee the maintenance of HR and manpower planning systems/toolkits and candidate contract systems to ensure information input is accurate and meets internal requirements and policies
Skills
At least 4 years of experience in an MIS function performing data analytics
Bachelor’s Degree in relevant specialization
Microsoft Office Skills (Word; PowerPoint and Advanced Excel)
Numerical analysis and interpretation skills
Knowledge of banking HRMS systems
MIS reporting skills

I.T. Project Manager wanted by ADCB bank in Abu Dhabi

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

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Date Posted: 2018/02/01 06:33:41
Expiry Date: 2018/04/02
Ref. JB3764344

I.T. Project Manager – DATA ANALYTICS

 

Job Description

  • ADCB is hiring an IT Project Manager who is familiar and have the Knowledge of data modeling
  • Familiarity with MDM, BI, and data warehouse design and implementation techniques
  • Understanding of common information architecture frameworks and information models
  • Understanding of the differences between relational modeling and object modeling
  • Understanding of meta models, taxonomies and ontologies, as well as of the challenges of applying structured techniques (data modeling) to less-structured sources

 

 

ACCOUNTABILITIES

Project Management and Change Delivery Management

  • Manage and deliver technology projects and changes by engaging with various internal and external stakeholders and adopting the project management framework to ensure projects are completed within the defined timelines and budgets in compliance with ADCB standards
  • Manage the development, configuration, parameterization, testing, deployment of technology changes and transition to production while extending support and guidance to business users for planning/conducting software acceptance testing
  • Develop and design technology solutions through business and application architecture principles and maintain efficient and agile technology for the business
  • Develop project approvals, RFPs, technical documents, procedures, transition documents and other project related documentation within scope of the subject matter of the project in line with the required standards
  • Coordinate with IT teams in planning and monitoring and adapt to changing business priorities to ensure technology changes are aligned with business requirements/priorities

 

System Management

  • Manage the support, maintenance and availability of a portfolio of banking applications along with managing key support processes like problem management and incident management
  • Manage a team of application support analysts responsible for supporting a wide range of banking applications to ensure availability of relevant application systems to support business and operation needs

 

Budget Management

  • Contribute to the preparation of the business area’s budget and manage and monitor the financial performance against the budget so that areas of unsatisfactory performance are identified, rectified promptly and potential performance improvement opportunities are capitalized upon
  • Manage planning and budgeting for technology projects and coordinate and contribute for preparation of business initiated technology projects, monitoring the financial performance against the budget for the bank and its subsidiaries
  • Identify opportunities for the appropriate and cost-effective investment of application solutions including sourcing, purchasing and development

 

People Management

  • Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximize own and employee contribution to business performance
  • Manage the effective achievement of the team’s objectives through setting individual objectives, managing performance, developing the team and providing formal and informal feedback to maximize overall performance, engagement and motivation

 

Policies, Process, Systems and Procedures

  • Recommend and implement improvements to departmental policies, procedures and processes covering all areas of activity so that all relevant procedural requirements are fulfilled while ensuring that ADCB delivers best-in-class services, products and innovation

 

Continuous Improvement

  • Identify opportunities to contribute to organizational and departmental change initiatives, programmes and projects taking into account best practice and standards in the business environment
  • Maintain a current knowledge of emerging technology trends and techniques and proactively recommend innovative technology solutions to business for offering enhanced customer service/products.

Skills

Minimum Experience

  • At least 8 years of experience in technology services with a banking industry background, with at least 5 years in a managerial capacity for management of financial applications / technical systems

 

Minimum Qualifications

  • Bachelor’s degree in IT/Computer Science or equivalent

 

Professional Qualifications

  • PMP/ Prince 2 certification or equivalent
  • ITIL certification or equivalent

 

Knowledge and Skills

  • Project management
  • Team management
  • Negotiation and mediating
  • Business liaison
  • Process optimization
  • Enterprise architecture
  • Emerging technology
  • Infrastructure/operating platforms
  • Software testing
  • Software change management
  • Software configuration management
  • Application support and maintenance
  • Presentation and collaboration tools
  • Information security
  • Mobility and internet banking technologies
  • System monitoring and capacity planning
  • In-depth banking functionality and operations knowledge in at least 3-5 of the following; core banking, lending, deposits, customer relationships and accounts, workflows and business processes, customer channels, payments and collection, cash management, cards and loyalty, middleware technology, business intelligence and analytics, trade finance, treasury systems, compliance and risk systems, ERP and HR systems, ATM/Pos acquiring, telephony and voice systems

Job Details

  • Job Location:Abu Dhabi, UAE
  • Job Role:Information Technology

Preferred Candidate

  • Years of Experience :Min: 8
  • Residence Location:United Arab Emirates

I.T. Team Leader wanted by ADCB bank in Abu Dhabi

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

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Date Posted: 2018/02/01 09:24:16
Expiry Date: 2018/04/02
Ref. JB3764437

I.T. Team Leader – RISK SYSTEMS

Job Description

  • ADCB is looking for a strong individual who has good understanding of Risk Management, Credit Approval process and Credit Risk analytical function including basic knowledge on banking products and modules
  • Working experience in supporting implementation of Credit approval workflow, Limits management, Loan processing and Risk Management Systems.
  • Experience in requirement gathering, writing functional & technical specifications, UAT support, and transition planning and production deployment.
  • Knowledge and expertise on basic programming languages & database operations.

 

ACCOUNTABILITIES

Project Management

  • Contribute and support the Project Manager in the delivery of technology enabling change initiative projects and IT deliverables in high priority, medium or strategic level for respective IT functional area adopting Project Management framework principles in compliance with ADCB standards
  • Participate and contribute in business requirement analysis, RFP process, project approvals and assist the Project Manager in the overall project administration for project delivery in order to ensure that business expectations are met
  • Review solutions provided by vendors against the project requirement, assist the business in understanding system functionality, coordinate for project and change delivery, testing and deployment in order to ensure smooth and trouble free transition in production environment

 

System Management

  • Manage production applications and systems, analyses incidents and trouble shoot issues, provide solutions and coordinate with stakeholders for deployment of fixes, testing and production implementation of releases in order to facilitate banking operations and un-interrupted customer service
  • Coordinate and support problem management, change management, conducting IT health check, capacity planning, patch deployment, risk profiling, system integration, in order to ensure bank’s technology systems are secured and robust

 

System Development

  • Direct team members in the areas of application design, programming concepts, database designing, web application deployment, integration methods and configuration
  • Evaluate business requirements, conduct Technical analysis including assessment of size, complexity, technical dependencies and extend of testing required, estimate effort, cost and timelines to enable business to cost benefit analysis
  • Contribute and provide assistance in software testing, implementing integration methods, software deployment, problem and change management process in order to ensure successful implementation and usage of the system to facilitate banking operations

 

People Management

  • Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximize own and employee contribution to business performance
  • Organize and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems

 

Policies, Processes, Systems and Procedures

  • Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders

 

Continuous Improvement

  • Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programmes and projects in line with the bank’s standards

 

Customer Service

  • Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions

Skills

Minimum Experience

  • At least 8 years of experience in Information Systems with 2 years in a managerial capacity with knowledge in management of applications/systems

 

Minimum Qualifications

  • Bachelor’s degree in IT/Computer Science

 

Professional Qualifications

  • PMP/ Prince 2 certification or equivalent
  • ITIL certification or equivalent

 

Knowledge and Skills

  • Planning and prioritization
  • Vendor management
  • Team leadership
  • Solution design
  • Architecture principles including service oriented architecture
  • Application development tools
  • Infrastructure/operating platforms
  • Software testing
  • Software change management
  • Software configuration management
  • Application support and maintenance
  • Incident management
  • Presentation and collaboration tools
  • Banking functionality and operations
  • Information security

Job Details

  • Job Location:Abu Dhabi, UAE
  • Job Role:Information Technology

Preferred Candidate

  • Years of Experience :Min: 8
  • Residence Location:United Arab Emirates

I.T. Systems Manager wanted by ADCB bank in Abu Dhabi

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

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Date Posted: 2018/02/01 09:31:17
Expiry Date: 2018/04/02
Ref. JB3764441

I.T. Systems Manager – WHOLESALE CHANNELS

Job Description

  • Focus on Channels for Corporate Customers like Online Banking, H2H and Online Integration with 3rd Party in addition to customer experience from technology point of view.
  • Strong technical knowledge and management of application lifecycle including extensive application testing and rollout experience
  • Experience in corporate portal and integration with external system & back end systems
  • Online offering of Cash Management and eCommerce technologies and its securities.
  • Handling products with multi-channel and familiar with Omni-channel approaches
  • Good exposure in liaising with back office processing of functionalities such as Corporate Lending, Trade Operations, Payment Operations and  & Delivery thru multi channels

 

 

ACCOUNTABILITIES

System Management

  • Manage a portfolio of banking applications along with managing key support processes like problem management and incident management and ensure effective performance monitoring metrics, dashboards and service levels are in place and utilized
  • Undertake complex technical evaluations of existing infrastructure and ensure priorities are assessed and defined in order to determine upgrade capacity plans and needs that will enhance system performance and put forward comprehensive recommendations
  • Lead capacity planning for new and existing systems and in the resulting technology change that may impact future development in technology services and systems within the bank
  • Lead development and implementations of processes for ensuring that overall architecture and systems integration of the respective systems acquired by the Bank has a commonality and direction which will be sustainable for the foreseeable future in both banking and technology perspectives

 

Project Management and Change Delivery

  • Manage and ensure delivery of multiple technology projects and change deliverables in a high priority, medium or strategic level for respective functional area within time and budget, developing project approvals, RFPs, technical documents, procedures, transition plans while contributing to development of detailed business cases in line with the required standard
  • Lead the adoption of Project Management framework principles in compliance with ADCB standards while recommending improvements to ensure efficient project delivery
  • Lead the design, development and implementation of technology solutions through business and application architecture principles and maintain efficient and agile technology for the business
  • Evaluate technology capabilities, system architecture and solution fitment of system design, development, integration and implementation in order to ensure that the developed solutions / systems meet bank’s expansion and technology services requirements

 

Business Alignment

  • Co-ordinate with business stakeholders to understand the business unit’s technology requirements and assist them in translating these requirements into IT project deliverables
  • Contribute to the identification of opportunities for continuous improvement of IT systems, processes, and practices taking into account international best practice, improvement of business processes, cost reduction, and productivity improvement
  • Manage business technology initiatives and ensure that technology provisions are alighted with business priorities and requirements

 

Budget Management

  • Contribute to the preparation of the business area’s budget and manage and monitor the financial performance against the budget so that areas of unsatisfactory performance are identified, rectified promptly and potential performance improvement opportunities are capitalized upon

 

People Management

  • Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximize own and employee contribution to business performance

 

 

Skills

Minimum Experience

  • At least 12 years of experience in technology services with a banking industry background, with at least 3 – 5 years in a managerial capacity for management of financial applications/technical systems

 

Minimum Qualifications

  • Bachelor’s degree in IT/Computer Science or equivalent

 

Professional Qualifications

  • PMP/Prince 2 certification or equivalent
  • ITIL certification or equivalent

 

Knowledge and Skills

  • Capacity planning
  • Negotiating and mediating
  • Portfolio and project management
  • Data management
  • Emerging technologies
  • Enterprise architecture
  • Information management
  • Information security
  • Information technology policy and planning
  • Information technology service operations
  • Software engineering and development
  • Systems analysis and design
  • Mobility and internet banking technologies
  • System monitoring and capacity planning
  • In-depth banking functionality and operations knowledge in at least 3-5 of the following; Core banking, lending, deposits, customer relationships and accounts, workflows and business processes, customer channels, payments and collection, cash management, cards and loyalty, middleware technology, business intelligence and analytics, trade finance, treasury systems, compliance and risk systems, ATM/Pos acquiring, telephony and voice systems

Job Details

  • Job Location:Abu Dhabi, UAE
  • Job Role:Information Technology

Preferred Candidate

  • Years of Experience :Min: 12
  • Residence Location:United Arab Emirates