A role has arisen for a highly motivated and hardworking individual. The main purpose of this position is to actively contribute to the successful achievement of Hotel’s goals of High Standard Quality Guest Service.
Your key duties will include, but not limited to the following:
Get assignment sheet from Housekeeping office.
Take note all guest request & instruction which provided by HK Supervisor.
Attend the communication meetings of her/his section.
Proper stock of guest amenities, cleaning supplies, mini bar, clean linen are arranged well on the trolley before starting the work.
Check and make note of all the rooms with MAKE UP sign.
Check and make note of all the room with “Do Not Disturb” sign before the end of the shift and respect the DND sign.
Personally supervise the end of day closing of the service area and makes sure that all equipment are in appropriate place and nothing is left around which can be hazardous.
At the end of the shift or the day, she/he has to communicate all information that the next shift or the supervisor has to know for a well running of the operations.
Report to HK Supervisor in case Guest valuables are exposed. Follow Key Issue no.1 by Attending to the guest, we acknowledge guests immediately establish eye contact and greet them in friendly manner. Leave everything when recognizing a guest. Provide all guests with professional service.
In order to be considered for this role, you will have educated to degree-level or above in a relevant discipline with appropriate professional qualifications and up to date professional knowledge. You will possess 1+ years in a similar position in a 4* Or 5* property.
You will have a high degree of ‘emotional intelligence’, remaining rational and calm under pressure as well as open-minded and excited by cultural and professional diversity.
Excellent communication skills in written and spoken English is a must.
About the Benefits:
This position offers a highly competitive salary and package which includes Basic + Accommodation + Transport + Meals + Laundry + Air Tickets + Medical Insurance.
Human Resources Coordinator
Movenpick Hotel Jumeirah Beach