Job Number 18001IOR
Job Category Housekeeping & Laundry
Location Sheraton Grand Hotel, Dubai, Dubai, United Arab Emirates
Laundry valet will ensure that the garments will be picked-up and delivered to the guest rooms in accordance with Sheraton standards and would provide a pleasant experience to the guest during their stay.
-Picks up the call for laundry pick-up / delivery using specified terminology and gathers all the required information in a polite and unhurried way.
– Records all the pick-up / delivery details in the call register per the specific format.
– Enters the guest room after following all the requisite steps as per Sheraton brand standards.
– Picks –up / delivers the garments from the guest following all the specified steps, hence providing memorable experience to the guest.
– Records all the pick-ups / deliveries personally assessed properly in the valet movement sheet.
-Keeps the pigeon holes in a neat and organized way at all times.
-Hands over the status of laundry from all guest rooms to the next shift accurately.