Job Number 18001SQX
Job Category Food and Beverage & Culinary
Location Sheraton Grand Hotel, Dubai
Position Type Non-Management/Hourly
Start Your Journey With Us
At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.
Sheraton Grand Hotel, Dubai, United Arab Emirates.
Located at the forefront of Dubai’s most prominent thoroughfare, the Sheraton Grand Hotel seamlessly connects to the heart of the booming business district. Our hotel is just across from the Dubai World Trade Centre and within walking distance of the Dubai Convention Centre. A short drive will take you to DIFC, Dubai Mall, or downtown, and Dubai International Airport (DXB) is 10 kilometers away. Standing 53 stories tall, the hotel comprises 474 guest rooms and suites, as well as 180 one- to three-bedroom serviced apartments. All accommodations span at least 36 square meters. Our expansive conference center boasts meeting rooms with natural illumination and state-of-the-art audiovisual technology. The Sheraton Grand Hotel also offers a Sheraton Club Lounge that has extensive services and exciting 31st-floor views.
To assist and enable employees under your control to consistently achieve product and service delivery standard and ensure a high degree of guest care. To comply with All Day Dining restaurant policies and procedures, ensuring that all services provided achieve the established standards within the agreed budgetary controls.
As an all-day-dining Supervisor you are responsible to supervise and head the service operation within the Feast restaurant, aiming for the highest possible customer satisfaction, cost efficiency and profitability.
Organize and conduct pre-shift and departmental communication meetings for share with the associates all relevant information such as occupancy, menu changes, daily schedule and work assignments and good appearance of him/herself and his/her subordinates
Monitor duty schedules for the respective team
Report any damage or maintenance defects report cleanliness and maintenance issues to the immediate Manager
Personally respond to all complaints and communicate them to the Feast Manager.
Excellent knowledge of the All Day Dining menu in order to answer guests’ queries
Attend regular training sessions according to Training plan
Maintain strict control of stocks and be able to account for all stock distributed
Responsible for all the keys/access cards
Performs any other duties as requested by the All Day Dining Manager and Assistant Manager