Banquet Captain wanted at Park Rotana hotel – Abu Dhabi

Park Rotana hotel Abu Dhabi


Park Rotana hotel Abu Dhabi
Park Rotana hotel Abu Dhabi

Expiry Date: 2018/08/30
Ref. JB3813991
Food & Beverage – Captain – Banquets
Park Rotana
Job Description
We are currently looking for young, dynamic, self-motivated Food & Beverage professionals who want to move their careers forward. As a Captain you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:

• Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel
• Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests
• Practice good customer relations and attend to customer complaints and queries satisfactorily
• Ensure the Outlet is set-up for service and supervise for a smooth operation
• Direct and supervise the service team to ensure that all duties are performed as per standards

• Ensure that all colleagues have received adequate training to perform their duties

• Ensure proper organization, planning and control of supplies and maintain concise record of all beverage stock in order to ensure that the required is available

• Ensure minimum wastage, breakage and spoilage

• Actively use up selling techniques by exceeding guest expectations and to increase revenue

Education, Qualifications & Experiences

You should ideally have a diploma / degree in the hospitality field with a maximum of two years experiences in a similar role. You should possess a good knowledge in both written and spoken English and a wide familiarity with Micros would be desirable. Previous experiences in minor leadership and supervisory roles are a definite plus.