Posted Date: May 31, 2018
Expiry Date: Unlimited
Officer – Client Happiness Centre
Greet walk in clients in the Client Happiness Centre and provide professional services according to their requirements.
Ensure that all applications are complete in terms of the supporting documentation, information and authorized signatories. Do the necessary on the MSD system (verify).
Handle inquiries, requests and complaints in order to maintain a strong relationship between Dubai Silicon Oasis Authority and its clients.
Assist the back office team by handling client inquiries with regards to employment packages and all relevant inquiries to Government Services.
Answer questions related to license, and accept relevant requests on the counter.
Good communication skills.
Excellent customer service skills.
knowledge in visa processing and licensing is a must.
Previous experience in a typing centre or as a PRO would be a plus.