Business Line Transportation
Position Title MSN Network Chief Engineer, Dubai
United Arab Emirates – Dubai
AECOM is seeking for MSN Network Chief Engineer. Monitor and communicate the COMMS (Fibre optic SDH transmission system. MSN Data Network, , Broad Band radio system Master Clock, , IP CCTV, DWR Digital Voice and Video Recording, and VBS , ) maintenance objectives & targets, programs. performance, and ensure that the Maintainer complies with Telecommunications and Rail industries standards and best practices which includes maintenance support and maintenance requirement analysis, system operability studies, testing and commissioning? and other ad hoc studies as required
Review and enhance COMMS maintenance plans proposed by the Maintainer based on the current and expected performance and within specifications.
Review of designs (design maintainability review) as and submit recommendations when requested.
Recommend and Develop procedures to enhance the maintenance quality standard and efficiency of the department.
Monitor and ensure the implementation of the preventive and corrective maintenance of the COMMS system and related features.
Facilitate the management review on maintenance planning issues, performance, inspection, progress towards the objectives & targets, programs, etc.
Communicate with senior engineers on maintenance cost with ERV (estimate replacement value).
Investigate & implement best practices to maintain or to improve the current maintenance practices.
Content Programme Managers, Op Manager, Metadata team, Account Manager, Third-Party’s and OEM’s.
POSITION BASED IN
Global Eagle is the leading satellite-based provider of connectivity and media for fast-growing mobility markets across air, land and sea. The company provides the industry’s most comprehensive and advanced global product and services platform to organizations and people on the move.
Our customers include commercial airlines, business jets, cruise and ferry lines, yachts, and commercial shippers. In addition, it provides products and services for the world’s most remote land-based natural resource energy operations, governments, non-governmental organizations, and mobile network operators.
Supported by best-in-class and proprietary technologies, Global Eagle offers a fully integrated suite of solutions for connectivity and content, including Wi-Fi, on-demand video, multi-platform and multi-format entertainment content, interactive software, portable In Flight Entertainment solutions, content management services, ecommerce solutions, original content development, voice, cellular and 3G/LTE services, and mission-critical communications.
Find out more at www.globaleagle.com . Follow us on LinkedIn
To provide a complete and comprehensive media check on content and system functionality for our clients based on the monthly processes and protocols as outlined.
• Chase and monitor delivery of media encodes on a day by day basis
• Inputting and management of metadata in database systems
• Responsible for spotting and fixing any issues spotted at the rack
• Capacity to work individually or as part of a team depending on the tasks requirements.
• Compiling the media files for the update cycles and checking for any defects.
• Patience and an analytical approach to tasks and problem solving
• Testing media alongside the third-party software to ensure functionality before releasing to our clients.
• Assisting with the training of other team members to expand their product knowledge.
• Ensuring that agreed operational guidelines are adhered to rigorously without deviation.
• Liaising both, in person, and via electronic communication with third parties and clients in order to facilitate a common goal.
• Responsible for on time media delivery
– High level of experience with MS Office – Word, Excel, Access
– Excellent knowledge of English grammar and spelling
– Excellent verbal and written communication skills
– Knowledge of current media formats and trends
– General knowledge and good understanding of popular TV, movies and audio
– Good Multi-tasking and organisational skills.
– The ability to interact with customers and resolve problems
– Ability to co-ordinate with different teams and manage to tight deadlines
– Strategic thinking in planning and organising
– High level of attention to detail
– An ability to plan, prioritise and organise their own workload.
Please note : Only shortlisted candidates will be contacted.
RF Planner and Optimizer
Job Code: J0001
Location : Abu Dhabi
Full time Required work experience, skills or education: -BSc Electronic and Telecommunication Engineering. -Knowledge of planning tools e.g. Atol, Planet, Nemo. -Minimum of a 3 years planning and optimization experience. -Knowledge of PMR Networks.
The role is for heading the M2M/IoT business at Thuraya. It involves contributing towards building a M2M/IoT strategy and supporting its business and revenue objectives across all market channels. The role will serve as a subject matter expert in IoT/M2M and will focus on the development, launch and sustainability of IoT and M2M product portfolios to ensure revenue growth. Aside from ensuring that the right portfolios of products are developed and made available across all market channels, the role will have a special emphasis on continuous IoT/M2M innovation and effective marketing strategies to position Thuraya as the market leader in the IoT/M2M business stream.
Role and Responsibilities
Head the M2M/IoT business at Thuraya
Build an effective business plan and strategy that will support Thuraya’s IoT/M2M business and revenue objectives.
Responsible for the development and delivery of the market strategy and positioning to ensure a solid value proposition for our target customers
Lead in the planning, development and launch of IoT/M2M product portfolio.
Create innovation plans and improvements for the IoT/M2M product portfolio based on researching new products and assessing the target and current market trends.
Responsible for global market development activities associated with M2M/IoT business. The market development activities would involve meeting the customers from different sectors in different geographies, explain the value proposition of Thuraya M2M/IoT services and generate interest in our M2M/IoT services.
Market development activities should be carried out in line with the agreed market strategy and in close coordination with the SP’s and/or regional directors.
Deliver a deep understanding of market need from interaction with customers, partners and relevant teams within Thuraya.
Create and maintain a best in class roadmap for the products within the role’s portfolio.
Analyze commercial performance and quality of service for the product within the role’s portfolio and address variations from the business plan.
Build strong collaborative relationships with internal teams particularly the Distribution, Marketing, Communications and Product & Solutions Development.
Implement, facilitate and conduct thorough and comprehensive periodic reviews with partners and key sales team members.
Represent Thuraya in various M2M/IoT related international events and exhibitions.
Manage the performance of subordinates and ensure achievement of individual and team KPIs.
Lead subordinates and provide them with technical guidance, training and the required growth opportunities to ensure that they are developed for higher-level roles.
Provide direction and support to members of the extended team.
Own the Revenue, Capex and Opex budget for M2M/IoT product line and implement necessary strategy to achieve the revenue target.
Demonstrate an aptitude for working collaboratively , hosting multi-disciplinary workshops and developing ideas in an innovative environment. ♦ Attend trade shows and conferences to support launches and gather competitive information as required
Understand customer needs to ensure programs and services meet those needs and engage intimately with customers on an ongoing basis
Be able to lead through competence and command of the subject matter and be happy to present to large audiences on matters of the programs
Undertake any other duties as may reasonably be required in line with the level of responsibility of the post and in order to meet the changing needs of the Company
Required Skills and Experience
At least 10 years of global leadership experience in project and product management, marketing strategy and execution.
At least 5 years of experience in IoT/M2M technologies and product management.
Proven expertise in connected devices, enterprise software and innovative products.
Startup experience and ability to formulate effective product portfolio business plan and strategy.
Satellite or Telecom industry experience in a leadership function.
Strong knowledge of market development and product management trends within Satellite Telecommunication / Telecommunication industry.
Ability to deliver against set work objective and targets.
Strong Technical aptitude – ability to comprehend complex technical topics and specialized information.
Strong Problem solving skills – brings a problem solving mindset to any challenging situation.
Commitment to working with shared leadership and in cross-functional teams
Strong creative, strategic, analytical, organizational and personal negotiation skills.
Possess a strong communication, report writing and presentation skills.
Experienced at managing diverse and geographically remote teams.
Ability to manage team and individual performance, ability to foster a healthy work environment through employee motivation and support.
The Product and Solution Engineer’s (PSE) job entails working mostly with Product and Solution Representatives (internal and external) to develop products and solutions aligned with the Company’s roadmap and to give required technical support during the life cycle of the launched products/services.. The PSE will work with engineering teams of vendors to research, understand the customer needs, and determine the overall business and technical solution using company and third party products and services. The PSE is responsible to provide sales engineering support for our channel partners as well as end-users and respond to in-depth customer questions and inquiries. The main duty is to understand the business issues in-depth and work with the vendor(s) closely to solve any technical issues that arise during the development process to ensure the product and/or solution is aligned with the business requirements to determine the solution(s) that will provide key big business value.
Understanding product and/or capability gaps or functionality in our existing portfolio and define ways to address them using products, applications, accessories or solutions from third party partners
Defining and driving the best company products to our channel partners and end-users to address market requirements of prospect business
Defining product technical specifications and requirements clearly in order to differentiate the Thuraya offers against the competitive products in the market
Communicating our portfolio of products, solutions and services the commercial teams to allow them to provide more value to our channel partners and end-users during the sales process
Hands on testing and troubleshooting for products and solutions developed by third party vendors
Working closely with vendors to diagnose and resolve issues found during the testing process
Demonstrating an in-depth understanding of the company products, functions, features and benefits for internal and external audiences
Providing responses for product and technical requests for internal and external customers
Performing customer needs assessments and solution discovery sessions
a) In the following key Market segments
– Maritime – Tracking, GmDSS, IMO, and VSAT solutions
– Media – Video streaming applications
– Oil/GAS – Tracking, SCADA, VPN and VSAT solutions
– Government and NGOs – Various Encryption, Video Conference, VSAT and VPN Solutions
Reviewing customer operations to provide recommendations for improving business processes
Designing and delivering product presentations to our channel partners and end-users based on the necessities and competitive sales condition
Providing knowledge and training on products to peers, presales and sales staff in the organization
Requesting and coordinating resources required to support distribution department
Participating at conferences, tradeshows, and other events as required by Commercial Division
Developing and maintaining business and client contact information as these relates to product development
Getting associated with user groups, industry groups, etc
Providing specifications and quotes to prospective clients
Knowledge Skills and Experience
Good technical knowledge of Satellite communication, GSM, and Internet products and services
Proven success presenting technology as business solution to different level audiences including engineers or C-level leaders
Proven success in delivering high end products with both technical and business buyers
Able to make effective presentations or demonstrations in time constrained situations
Able to prioritize the work in multi-tasking environment
Able to meet tight deadlines, follow up on commitments, and take disciplinary action wherever appropriate
Strong development and integration aptitude
Proven experience in product engineering functions, distribution support and customer service ideally within the telecom industry
Good Computer skills, especially use of process automation, MS Office Applications and other customized computer programs
Degree in Engineering, preferably in Electronics or Telecommunications
Fast learner and self motivated
Good verbal and written communication skills
5 to 7 years of experience in the GSM, Satellite products and IT solution