Senior Internal Auditor wanted at FlyDubai – Dubai

flydubai logo

APPLY HERE

flydubai logo
flydubai logo

Senior Internal Auditor – Data Analytics
Responsible for the management and delivery of continuous audit engagements to provide an effective independent internal audit service to flydubai. To help in protection of Company assets and ensure efficiency, effectiveness and value for money in Company operations. To be a key member of the department, providing leadership and coaching to internal auditors, support the VP-Internal Audit in strategic planning. To present a strong and competent professional presence to flydubai management, provide technical expertise and mentoring to the team and display sound business sense to improve the overall internal control environment of flydubai.

KEY ACCOUNTABILITIES
Key Activities
1. Assist the VP-Internal Audit in developing and maintaining the Risk Universe and Annual Audit Plan.

2. Perform special ad-hoc investigations and consultancy work as may be requested by Senior Management.

3. Develop Computer Aided Audit Techniques (CAATs) by designing automated scripts using tools such as ACL/Arbutus.

4. Perform automated periodic testing on business process controls.

5. Ensure that assignments are conducted in accordance with the International Auditing Standards and Departmental Code of Ethics, providing real time supervision and review of audit work performed by the audit team during fieldwork.

6. Communicate effectively and professionally with business units / department management (SVP, VP, Senior Manager and Manager levels) throughout the audit process, including developing a mutually agreed action plan.

7. Establish and maintain strong working relationships with Senior Management within the organization.

8. Lead the quarterly follow-up exercise with Management to track and report on implementation of agreed management action plans, including KPI reporting.

9. Perform administrative functions to support the Internal Audit department e.g. assist with mid-year and year end performance reviews for Internal Audit staff, scheduling training sessions, assist or act as delegate for the VP-Internal Audit in meetings or communications with Senior Management.

10. Operate across all areas of the business with minimal direct supervision.

11. Must be able to travel internationally if needed (10% of the role)

Qualifications:

MINIMUM QUALIFICATIONS / EXPERIENCE/ KNOWLEDGE / SKILLS

Minimum Qualification

• University Degree or equivalent in Computer Science/IT.

Experience

• Minimum of 7 years’ experience in Internal Audit, preferably in an airline.

• Experience in data mining and SQL queries.

Knowledge / Skills

• Data analysis software – ACL or any other data analysis tool

• Design and deliver data analytic scripts to test various audit objectives

• Database and SQL knowledge

• Information technology general controls assessment

• Information technology risk assessment

• Stakeholder management skills, able to establish credible and effective relationships with Senior Management

Certificate / License required

• CISA qualification

• Certified Internal Auditor (CIA)

Additional Requirements

• Experience of writing reports for Senior Management

• Experience of staff management and audit review process

• Experience of project management

• Audit experience with a multinational company is desirable

• Expert-level knowledge of a wide range of business processes and technology solutions

CORE COMPETENCIES

• Customer Focus

• Team work

• Effective Communication

• Personal Accountability & Commitment to achieve

• Resilience and Flexibility (Can do attitude)

• Strategic Thinking

• Business Acumen

• Inspiring & Developing others

• Decision Making

IT Systems Analyst wanted at ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/09/28
Ref. JB3823093
IT Systems Analyst – Channels and Support Systems
 
Job Description
JOB PROFILE

To provide day to day transactional assistance and service to end users in the development, installation, delivery, maintenance, and issue resolution and provide support in the area of business applications that best meet end-user business processes and needs to ensure issues and inquiries are resolved in a prompt and effective manner in order to maintain smooth operations and minimise downtime

ACCOUNTABILITIES

Software Development:
Analyse functional and technical specification documents, perform system designing, coding and programing tasks and conduct unit testing to in order to ensure delivery of technology applications in line with business requirements. Conduct source code management in line with the bank’s Code Management Process in order to ensure source code is securely stored and available for re-deployment and enhancement

Project Delivery:
Participate in business requirement analysis phase of new applications, review business requirements and map it to impacted business applications and convert business requirements into vendor understandable functional / technical specification documents in order to ensure software delivery will be in line with business requirements. Coordinate for software testing, issue resolution, provide end user training and contribute for production deployment by adhering to bank’s technology security / standards in order to ensure robust technology solutions are delivered and deployed. Analyse business requests for system product set up /parameter change, identify required systems / applications, schedule, communicate and execute the changes in order to enable business users to launch the product or perform the requested function to carry out the business transactions

Core/Channel Banking Support:
Provide application support by analysing issues and providing resolution, conduct periodic IT check/troubleshooting, implementation of patches and extend guidance to end users in order to facilitate banking operation smooth and to minimize downtime. Coordinate for testing fixes to ensure that the fix provided is aligned with the problem and to ensure a solution has been provided prior to handling the solution to the business users. Deliver software release by preparing the package and coordinate with relevant teams within IT for the successful release in order to ensure the software is released in relevant systems / environments

Software Testing:
Analyse functional and technical specification documents to understand business requirements, plan and prepare test scripts and execute software testing in order to ensure all required scenarios are tested, test results are in conformity with business requirements without any defects and fit for production deployment in line with business / technical requirements

Policies, Processes, Systems and Procedures:
Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders

People Management:
Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance. Organise and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems

Customer Service:
Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions

Continuous Improvement
: Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programmes and projects in line with the bank’s standards

Skills
EXPERIENCE, QUALIFICATIONS & COMPETENCIES

Minimum Experience
:

At least 2 years of experience in quantitative or analytical roles

Minimum Qualifications
:

Bachelor’s degree in IT/Computer Science or progressive technical certification track record for the specialist area

Professional Qualifications:

ITIL v3 Foundation Certified

Knowledge and Skills:

System analysis

Technical specification development

Database design

Architecture principles

Software engineering and development

Application development tools

Infrastructure/operating platforms

Software testing

Software change management

Software configuration management

Application support and maintenance

Incident management

Presentation and collaboration tools

Banking functionality and operations

Information security

IT Team Leader wanted at ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/11
Ref. JB3799872
IT Team Leader
 
Job Description
To undertake business and technical requirement analysis, translate business requirements into technical solutions, transfer technical knowledge to relevant stakeholders and provide support for production systems, technology projects and changes in addition to supporting the Project Manager and managing vendors in order to ensure timely and quality project delivery and systems support.

1. Project Management
Contribute and support the Project Manager in the delivery of technology enabling change initiative projects and IT deliverables in high priority, medium or strategic level for respective IT functional area adopting Project Management framework principles in compliance with ADCB standards

Participate and contribute in business requirement analysis, RFP process, project approvals and assist the Project Manager in the overall project administration for project delivery in order to ensure that business expectations are met
Review solutions provided by vendors against the project requirement, assist the business in understanding system functionality, coordinate for project and change delivery, testing and deployment in order to ensure smooth and trouble free transition in production environment

2. System Management
Manage production applications and systems, analyse incidents and trouble shoot issues, provide solutions and coordinate with stakeholders for deployment of fixes, testing and production implementation of releases in order to facilitate banking operations and un-interrupted customer service
Coordinate and support problem management, change management, conducting IT health check, capacity planning, patch deployment, risk profiling, system integration, in order to ensure bank’s technology systems are secured and robust

3.System Development
Direct team members in the areas of application design,
programming concepts, database designing, web application deployment, integration methods and configuration
Evaluate business requirements, conduct Technical analysis including assessment of size, complexity, technical dependencies and extend of testing required, estimate effort, cost and timelines to enable business to cost benefit analysis
Contribute and provide assistance in software testing, implementing integration methods, software deployment, problem and change management process in order to ensure successful implementation and usage of the system to facilitate banking operations

4.People Management
Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance
Organise and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems

Skills
At least 8 years of experience in Information Systems with 2 years in a managerial capacity with knowledge in management of applications/systems
Bachelor’s degree in IT/Computer Science
PMP/ Prince 2 certification or equivalent
ITIL certification or equivalent
Knowledge and Skills
Planning and prioritisation
Vendor management
Team leadership
Solution design
Architecture principles including service oriented architecture

IT Systems Analyst wanted at ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/11
Ref. JB3799885
IT Systems Analyst
 
Job Description
To provide day to day transactional assistance and service to end users in the development, installation, delivery, maintenance, and issue resolution and provide support in the area of business applications that best meet end-user business processes and needs to ensure issues and inquiries are resolved in a prompt and effective manner in order to maintain smooth operations and minimise downtime

1.Software Development
Analyse functional and technical specification documents, perform system designing, coding and programing tasks and conduct unit testing to in order to ensure delivery of technology applications in line with business requirements
Conduct source code management in line with the bank’s Code Management Process in order to ensure source code is securely stored and available for re-deployment and enhancement

2.Project Delivery
Participate in business requirement analysis phase of new applications, review business requirements and map it to impacted business applications and convert business requirements into vendor understandable functional / technical specification documents in order to ensure software delivery will be in line with business requirements
Coordinate for software testing, issue resolution, provide

end user training and contribute for production deployment by adhering to bank’s technology security / standards in order to ensure robust technology solutions are delivered and deployed
Analyse business requests for system product set up / parameter change, identify required systems / applications, schedule, communicate and execute the changes in order to enable business users to launch the product or perform the requested function to carry out the business transactions

3.Core/Channel Banking Support
Provide application support by analysing issues and providing resolution, conduct periodic IT check/troubleshooting, implementation of patches and extend guidance to end users in order to facilitate banking operation smooth and to minimize downtime
Coordinate for testing fixes to ensure that the fix provided is aligned with the problem and to ensure a solution has been provided prior to handling the solution to the business users
Deliver software release by preparing the package and coordinate with relevant teams within IT for the successful release in order to ensure the software is released in relevant systems / environments

4.Software Testing
Analyse functional and technical specification documents to understand business requirements, plan and prepare test scripts and execute software testing in order to ensure all required scenarios are tested, test results are in conformity with business requirements without any defects and fit for production deployment in line with business / technical requirements

Skills
Minimum Experience
At least 2 years of experience in quantitative or analytical roles
Minimum Qualifications
Bachelor’s degree in IT/Computer Science or progressive technical certification track record for the specialist area
Professional Qualifications
ITIL v3 Foundation Certified

Knowledge and Skills
System analysis
Technical specification development
Database design
Architecture principles

QA testing manager wanted at ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/24
Ref. JB3812425
Manager – Quality Assurance Testing
 
Job Description
To manage the Quality Assurance testing function to ensure all system enhancements and implementation projects pass internal software quality checks prior to delivery for business user acceptance testing

1.Test Planning
2.Test Support
3.Test Execution
4.Policies, Processes, Systems and Procedures
5.People Management
6.Customer Service

Skills
Minimum Experience
At least 10 years of experience in a software quality assurance function
Minimum Qualifications
University degree/diploma specialising in Computer Science, engineering, management information systems, or related field
Professional Qualifications
Certification in ITIL
Project Management Professional (PMP) certification from Project Management Institute
Written and spoken English

IT Systems Analyst wanted by ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/24
Ref. JB3812430
IT Systems Analyst
 
Job Description
To provide day to day transactional assistance and service to end users in the development, installation, delivery, maintenance, and issue resolution and provide support in the area of business applications that best meet end-user business processes and needs to ensure issues and inquiries are resolved in a prompt and effective manner in order to maintain smooth operations and minimise downtime

1.Software Development
Analyse functional and technical specification documents, perform system designing, coding and programing tasks and conduct unit testing to in order to ensure delivery of technology applications in line with business requirements
Conduct source code management in line with the bank’s Code Management Process in order to ensure source code is securely stored and available for re-deployment and enhancement

2.Project Delivery
Participate in business requirement analysis phase of new applications, review business requirements and map it to impacted business applications and convert business requirements into vendor understandable functional / technical specification documents in order to ensure software delivery will be in line with business requirements
Coordinate for software testing, issue resolution, provide end user training and contribute for production deployment by adhering to bank’s technology security / standards in order to ensure robust technology solutions are delivered and deployed
Analyse business requests for system product set up / parameter change, identify required systems / applications, schedule, communicate and execute the changes in order to enable business users to launch the product or perform the requested function to carry out the business transactions

3.Core/Channel Banking Support
4.Software Testing
5.Policies, Processes, Systems and Procedures
6.People Management
7.Customer Service
8.Continuous Improvement
Skills
Minimum Experience
At least 2 years of experience in quantitative or analytical roles
Minimum Qualifications
Bachelor’s degree in IT/Computer Science or progressive technical certification track record for the specialist area
Professional Qualifications
ITIL v3 Foundation Certified

Systems analyst – lending wanted at ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/24
Ref. JB3812436
Systems Analyst Lending
 
Job Description
To provide day to day transactional assistance and service to end users in the development, installation, delivery, maintenance, and issue resolution and provide support in the area of business applications that best meet end-user business processes and needs to ensure issues and inquiries are resolved in a prompt and effective manner in order to maintain smooth operations and minimise downtime

1.Software Development
Analyse functional and technical specification documents, perform system designing, coding and programing tasks and conduct unit testing to in order to ensure delivery of technology applications in line with business requirements
Conduct source code management in line with the bank’s Code Management Process in order to ensure source code is securely stored and available for re-deployment and enhancement

2.Project Delivery
Participate in business requirement analysis phase of new applications, review business requirements and map it to impacted business applications and convert business requirements into vendor understandable functional / technical specification documents in order to ensure software delivery will be in line with business requirements
Coordinate for software testing, issue resolution, provide end user training and contribute for production deployment by adhering to bank’s technology security / standards in order to ensure robust technology solutions are delivered and deployed
Analyse business requests for system product set up / parameter change, identify required systems / applications, schedule, communicate and execute the changes in order to enable business users to launch the product or perform the requested function to carry out the business transactions

3.Core/Channel Banking Support
4.Software Testing
5.Policies, Processes, Systems and Procedures
6.People Management
7.Customer Service
8.Continuous Improvement

Skills
Domain Expertise in Loan Originating Systems and exposure to different Lending Products including Islamic Lending
Loan Approval and scoring process, disbursement
Loan Management System (Life Cycle of Loan, Interest Accrual, Interest Application, Recovery etc.)
Technical skillsets on Application architecture, Operating systems, Database, middleware and mobility concepts
Strong technical skills in databases (oracle or SQL)

Systems Analyst wanted by ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/24
Ref. JB3812434
Systems Analyst — Bespoke Segment
 
Job Description
To provide day to day transactional assistance and service to end users in the development, installation, delivery, maintenance, and issue resolution and provide support in the area of business applications that best meet end-user business processes and needs to ensure issues and inquiries are resolved in a prompt and effective manner in order to maintain smooth operations and minimise downtime

1.Software Development
Analyse functional and technical specification documents, perform system designing, coding and programing tasks and conduct unit testing to in order to ensure delivery of technology applications in line with business requirements
Conduct source code management in line with the bank’s Code Management Process in order to ensure source code is securely stored and available for re-deployment and enhancement

2.Project Delivery
Participate in business requirement analysis phase of new applications, review business requirements and map it to impacted business applications and convert business requirements into vendor understandable functional / technical specification documents in order to ensure software delivery will be in line with business requirements
Coordinate for software testing, issue resolution, provide end user training and contribute for production deployment by adhering to bank’s technology security / standards in order to ensure robust technology solutions are delivered and deployed
Analyse business requests for system product set up / parameter change, identify required systems / applications, schedule, communicate and execute the changes in order to enable business users to launch the product or perform the requested function to carry out the business transactions

3.Core/Channel Banking Support
4.Software Testing
5.Policies, Processes, Systems and Procedures
6.People Management
7.Customer Service
8.Continuous Improvement

Skills
Knowledge in Retail Banking Systems – Proficient with banking processes viz,Core Banking, Customer Onboarding and Service/relationship management, Payments, lending , investments, banking e-channels
Deep knowledge in Payment Systems SWIFT, UAEFTS, UAEDDS, ICCS, WPS, MT and MX Messages, Sanction Screening, Fees and Charge mechanisms.
Understanding business needs, requirements, and expectations and devising; transforming functional requirement into technical solution
Planning project activities viz., system design, scoping, estimation, tracking, change management, release management, delivery management & post implementation support
Coordinate system development, Testing, Deployment and Training
Technically proficient on programming languages(Java, C++ etc), application servers(IBM Websphere, Weblogic), Enterprise Service Bus(TIBCO), Operating Systems(Windows, AIX), Database(MSSQL, Oracle, Oracle PLSQL)
Good knowledge of SOAP / Web Services, MQ
Basic familiarity with web technologies HTML / XML, java/asp scripts and IIS.
Familiar with SDLC, Agile development methodologies, ITIL framework

Systems Manager wanted by ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/09
Ref. JB3809243
Systems Manager – Wealth Management

Job Description
To provide day to day transactional assistance and service to end users in the development, installation, delivery, maintenance, and issue resolution and provide support in the area of business applications that best meet end-user business processes and needs to ensure issues and inquiries are resolved in a prompt and effective manner in order to maintain smooth operations and minimise downtime

Software Development Analyse functional and technical specification documents, perform system designing, coding and programing tasks and conduct unit testing to in order to ensure delivery of technology applications in line with business requirements Conduct source code management in line with the bank’s Code Management Process in order to ensure source code is securely stored and available for re-deployment and enhancement
Project Delivery Participate in business requirement analysis phase of new applications, review business requirements and map it to impacted business applications and convert business requirements into vendor understandable functional / technical specification documents in order to ensure software delivery will be in line with business requirements Coordinate for software testing, issue resolution, provide end user training and contribute for production deployment by adhering to bank’s technology security / standards in order to ensure robust technology solutions are delivered and deployed Analyse business requests for system product set up / parameter change, identify required systems / applications, schedule, communicate and execute the changes in order to enable business users to launch the product or perform the requested function to carry out the business transactions
Core/Channel Banking Support Provide application support by analysing issues and providing resolution, conduct periodic IT check/troubleshooting, implementation of patches and extend guidance to end users in order to facilitate banking operation smooth and to minimize downtime Coordinate for testing fixes to ensure that the fix provided is aligned with the problem and to ensure a solution has been provided prior to handling the solution to the business users Deliver software release by preparing the package and coordinate with relevant teams within IT for the successful release in order to ensure the software is released in relevant systems / environments
Software Testing Analyse functional and technical specification documents to understand business requirements, plan and prepare test scripts and execute software testing in order to ensure all required scenarios are tested, test results are in conformity with business requirements without any defects and fit for production deployment in line with business / technical requirements
Policies, Processes, Systems and Procedures Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders
People Management Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance Organise and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems
Customer Service Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions
Continuous Improvement Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programmes and projects in line with the bank’s standards

Skills
Strong Domain Expertise in Wealth Management and Investments
Customer On boarding & Risk Profiling (Retail, Advisory, discretionary etc.) (Digital Journeys of Self-directed, Guided etc.)
Familiar with Investment and trading products and their processes like corporate actions, Fund Management, systematic Investment Plan
Order Life Cycle Management (Financial markets and Instruments like Equity, MF, Bonds)
Familiar with Investment related process like Settlement, Reconciliation Management and Credit & Compliance
Knowledge of 3rd Party Integration ( Bloomberg, All Funds, SWIFT, FIX ECN etc.)
Performance Management System, Goal based financial planning and Robo Advisory
Insurance Products and lifecycle.
Project Management Kills ( Initiation, Planning, budgeting, Execution, Transition, Post Production support and closure)
Vendor management, Regulators and stake holder management skills
Technical skillsets on Application architecture, Operating systems, Database, middleware and mobility concepts

Systems Analyst wanted by ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/10
Ref. JB3809471
Systems Analyst Lending
Job Description
To provide day to day transactional assistance and service to end users in the development, installation, delivery, maintenance, and issue resolution and provide support in the area of business applications that best meet end-user business processes and needs to ensure issues and inquiries are resolved in a prompt and effective manner in order to maintain smooth operations and minimise downtime

1.Software Development
Analyse functional and technical specification documents, perform system designing, coding and programing tasks and conduct unit testing to in order to ensure delivery of technology applications in line with business requirements
Conduct source code management in line with the bank’s Code Management Process in order to ensure source code is securely stored and available for re-deployment and enhancement

2.Project Delivery
Participate in business requirement analysis phase of new applications, review business requirements and map it to impacted business applications and convert business requirements into vendor understandable functional / technical specification documents in order to ensure software delivery will be in line with business requirements
Coordinate for software testing, issue resolution, provide

end user training and contribute for production deployment by adhering to bank’s technology security / standards in order to ensure robust technology solutions are delivered and deployed
Analyse business requests for system product set up / parameter change, identify required systems / applications, schedule, communicate and execute the changes in order to enable business users to launch the product or perform the requested function to carry out the business transactions

3.Core/Channel Banking Support
Provide application support by analysing issues and providing resolution, conduct periodic IT check/troubleshooting, implementation of patches and extend guidance to end users in order to facilitate banking operation smooth and to minimize downtime
Coordinate for testing fixes to ensure that the fix provided is aligned with the problem and to ensure a solution has been provided prior to handling the solution to the business users
Deliver software release by preparing the package and coordinate with relevant teams within IT for the successful release in order to ensure the software is released in relevant systems / environments

4.Software Testing
Analyse functional and technical specification documents to understand business requirements, plan and prepare test scripts and execute software testing in order to ensure all required scenarios are tested, test results are in conformity with business requirements without any defects and fit for production deployment in line with business / technical requirements

5.Policies, Processes, Systems and Procedures
Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders

6.People Management
Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance
Organise and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems

7.Customer Service
Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions

8.Continuous Improvement
Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programmes and projects in line with the bank’s standards

Skills
Domain Expertise in Loan Originating Systems and exposure to different Lending Products including Islamic Lending
Loan Approval and scoring process, disbursement
Loan Management System (Life Cycle of Loan, Interest Accrual, Interest Application, Recovery etc.)
Technical skillsets on Application architecture, Operating systems, Database, middleware and mobility concepts
Strong technical skills in databases (oracle or SQL)

Business Analyst wanted by ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/10
Ref. JB3809472
Business Analyst (Wholesale Banking)
Job Description
To provide day to day transactional assistance and service to end users in the development, installation, delivery, maintenance, and issue resolution and provide support in the area of business applications that best meet end-user business processes and needs to ensure issues and inquiries are resolved in a prompt and effective manner in order to maintain smooth operations and minimise downtime

1.Software Development
Analyse functional and technical specification documents, perform system designing, coding and programing tasks and conduct unit testing to in order to ensure delivery of technology applications in line with business requirements
Conduct source code management in line with the bank’s Code Management Process in order to ensure source code is securely stored and available for re-deployment and enhancement

2.Project Delivery
Participate in business requirement analysis phase of new applications, review business requirements and map it to impacted business applications and convert business requirements into vendor understandable functional / technical specification documents in order to ensure software delivery will be in line with business requirements
Coordinate for software testing, issue resolution, provide

end user training and contribute for production deployment by adhering to bank’s technology security / standards in order to ensure robust technology solutions are delivered and deployed
Analyse business requests for system product set up / parameter change, identify required systems / applications, schedule, communicate and execute the changes in order to enable business users to launch the product or perform the requested function to carry out the business transactions

3.Core/Channel Banking Support
Provide application support by analysing issues and providing resolution, conduct periodic IT check/troubleshooting, implementation of patches and extend guidance to end users in order to facilitate banking operation smooth and to minimize downtime
Coordinate for testing fixes to ensure that the fix provided is aligned with the problem and to ensure a solution has been provided prior to handling the solution to the business users
Deliver software release by preparing the package and coordinate with relevant teams within IT for the successful release in order to ensure the software is released in relevant systems / environments

4.Software Testing
Analyse functional and technical specification documents to understand business requirements, plan and prepare test scripts and execute software testing in order to ensure all required scenarios are tested, test results are in conformity with business requirements without any defects and fit for production deployment in line with business / technical requirements

5.Policies, Processes, Systems and Procedures
Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders

6.People Management
Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance
Organise and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems

7.Customer Service
Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions

8.Continuous Improvement
Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programmes and projects in line with the bank’s standards

Skills
Experience on preparation of detailed functional specifications related to Wholesale Banking initiatives (Cash Management, Trade Finance, Financing)
Excellent skills in writing requirement documents, reports, specifications, plans and analysis
Good understanding on Corporate Banking products like Current Accounts, Overdraft & Lending
Exposure in preparing Data Flow, Process Flow using tools like MS Visio and good understanding of UX/UI
CBAP or equivalent Certification Preferred

Systems Analyst wanted by ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/10
Ref. JB3809473
Systems Analyst – Branch Initiatives

Job Description
To provide day to day transactional assistance and service to end users in the development, installation, delivery, maintenance, and issue resolution and provide support in the area of business applications that best meet end-user business processes and needs to ensure issues and inquiries are resolved in a prompt and effective manner in order to maintain smooth operations and minimise downtime

1.Software Development
Analyse functional and technical specification documents, perform system designing, coding and programing tasks and conduct unit testing to in order to ensure delivery of technology applications in line with business requirements
Conduct source code management in line with the bank’s Code Management Process in order to ensure source code is securely stored and available for re-deployment and enhancement

2.Project Delivery
Participate in business requirement analysis phase of new applications, review business requirements and map it to impacted business applications and convert business requirements into vendor understandable functional / technical specification documents in order to ensure software delivery will be in line with business requirements
Coordinate for software testing, issue resolution, provide

end user training and contribute for production deployment by adhering to bank’s technology security / standards in order to ensure robust technology solutions are delivered and deployed
Analyse business requests for system product set up / parameter change, identify required systems / applications, schedule, communicate and execute the changes in order to enable business users to launch the product or perform the requested function to carry out the business transactions

3.Core/Channel Banking Support
Provide application support by analysing issues and providing resolution, conduct periodic IT check/troubleshooting, implementation of patches and extend guidance to end users in order to facilitate banking operation smooth and to minimize downtime
Coordinate for testing fixes to ensure that the fix provided is aligned with the problem and to ensure a solution has been provided prior to handling the solution to the business users
Deliver software release by preparing the package and coordinate with relevant teams within IT for the successful release in order to ensure the software is released in relevant systems / environments

4.Software Testing
Analyse functional and technical specification documents to understand business requirements, plan and prepare test scripts and execute software testing in order to ensure all required scenarios are tested, test results are in conformity with business requirements without any defects and fit for production deployment in line with business / technical requirements

5.Policies, Processes, Systems and Procedures
Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders

6.People Management
Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance
Organise and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems

7.Customer Service
Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions

8.Continuous Improvement
Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programmes and projects in line with the bank’s standards

Skills
Having experience in ATM , POS terminals and Banking Kiosks
In depth knowledge in ATMs (NCR, Diebold ) and ATM Message protocols( NDC, IFX, ATM Web Interfaces), Card Printing
Strong project management skills with experience in multi-faceted project throughout the entire project life cycle
Understanding business needs, requirements, and expectations and devising; transforming functional requirement into technical solution
Planning project activities viz., system design, scoping, estimation, tracking, change management, release management, delivery management & post implementation support
Technically proficient on programming languages(Java, C++ etc), application servers(IBM Websphere,Weblogic), Enterprise Service Bus(TIBCO), Operating Systems(Windows, AIX), Database(MSSQL, Oracle, Oracle PLSQL),
Good knowledge of SOAP / Web Services, MQ
Basic familiarity with web technologies HTML / XML, java/asp scripts and IIS.

Security Analyst wanted by Commercial Bank Dubai

commercial bank of Dubai

APPLY HERE

commercial bank of Dubai
commercial bank of Dubai

Senior IT Security Analyst – (17000289)
Description
Job Purpose:
To ensure that all systems (Including OS/ Database/ Networks/ Infrastructure) in CBD are protected against all known current and future vulnerabilities by conducting regular independent Assessments of technology and process. Evaluating and recommending mitigating controls needed to protect CBD information and networks and help determine an acceptable level of risk for the Bank.

Principals Accountabilities
Conduct periodic security assessments to identify vulnerabilities and help determine, recommend solutions to reduce level of risks to an acceptable level or to meet the risk appetite of the bank.

Perform regular Vulnerability Assessment on information assets and technologies.
Perform regular and Adhoc logical access control reviews on hosting infrastructure systems.
Continuously assess the gaps between the implemented security controls and those established at a policy level.

Maintain risk, issue and change registers for information security.
Identify security violations, security risks and vulnerabilities, escalate them to the attention of ITD Management and recommend the best ways to reduce any information security risks.
Identify compliant and non-compliant processes and system and evaluate their effectiveness. Make recommendations for improvements in line with IS Governance requirements, local and International regulations and professional practice standards (such as PCI-DSS, ISO 27001 etc.)
Support Information Security Awareness initiatives carried out by IT-GRC Unit.

Qualifications

Qualifications

Bachelor’s degrees in Computer Science, Information Systems or equivalent work experience are required.
CISA/CISM/CRICS/CISSP or well-known industry relevant certification is preferable.
Experience

Minimum 5 years in Information Technology and security related work arena.
Experience in computer security operations, policies/standards, and IT Vulnerability, threat & risk management.
Knowledge of security frameworks, standards, and guidelines is preferred.
IT Security project management experience.

Primary Location: AE-AE-Dubai
Work Locations: Head Office 2668 Al Ittihad Road, Port Saeed, Dubai Dubai
Job: Information Technology
Organization: Information Technology
Employee Status: Regular
Shift: Day Job
Job Level: Individual Contributor
Travel: No
Job Posting: Apr 1, 2018, 8:32:53 AM

DATA ANALYST wanted by Emirates in Dubai

Emirates Dubai logo

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Emirates Dubai logo
Emirates Dubai logo

 
United Arab Emirates
 
DATA ANALYST – GLOBAL DISTRIBUTION SYSTEMS – 180000IY
Posted Date: 29-Mar-2018
Closing Date: 12-Apr-2018

JOB PURPOSE
Support the Global Distribution System (GDS) Full Content Agreement (FCA) Working Group with data analytics services, reports, analysis and presentations. Empower the GDS FCA Working Group with critical data and industry insights to help them negotiate the best possible set of distribution deals for Emirates. Maintain and manage the content and analysis used in the GDS FCA Working Group negotiating room.
 
Job Outline:

– Analyse GDS volume, revenue, cost and market data from data sources such as BIDT, MIDT, BSP and other data sources to produce insights such as revenue contribution by booking class, point of sale and channel.

– Provide exploratory analysis using different techniques to discover patterns, meaningful relationships, anomalies and predict outcomes and trends to support negotiations and decision making.

– Transform data into action-oriented information through analytic capabilities to enable the business to understand potentially complex challenges and support senior management to take proactive evidence based business decisions to achieve required outcome.

– Work closely with the GDS FCA Working Group to prioritise business and information needs and provide data and insights that drive negotiations and decision making.

– Carry out research to produce summaries of industry developments, competitor behaviour and supplier responses to support multi million dollar distribution agreement negotiations.

– Provide cost of sale data and recommendations to optimise the decision making capabilities of Commercial Operations.

– Prepare summaries, meeting minutes and actions to ensure GDS FCA Working Group keep to agreed objectives and timelines. Produce presentations and reports to assist the VP Distribution Strategy and the GDS FCA Working Group to make informed decisions.

– Drive initiatives to ensure that data analytics related activities and projects provide high quality data and accurate analsysis and interpretation within assigned budget and timelines.

– Work with Group IT and relevant key stakeholders to ensure a foundation of insightful data that supports a specific analysis or application. Act as the link in defining functional requirements between the business and IT.

– Research best practices and keep abreast of tools, frameworks and mechanisms for data analytics to ensure the business is on the right path to using data strategically and smartly.

QUALIFICATIONS & EXPERIENCE
– Degree or Honours (12+3 or equivalent). Preferably a degree in operational research, statistics, data science or similar.
– Experience in a data supported organisation and ideally with airline commercial systems.

Knowledge/skills
– Demonstrable logical, creative and analytical thinking skills.
– Advanced capabilities in Micro Strategy, Excel and SQL to manipulate MIDT and BIDT data.
– Ability to plan work and meet deadlines, with strong accuracy and attention to detail.

SALARY & BENEFITS
We offer an attractive tax-free salary, paid in Dirhams, the local currency of the UAE. The Dirham is linked to the Special Drawing Right of the International Monetary Fund. It has been held constant against the US dollar since the end of 1980 at a mid-rate of approximately US$1= Dh3.66. Besides travel benefits normally associated with an airline, more information on employee benefits is available within the ‘Working Here’ section of this site. By viewing the ‘Dubai Lifestyle’ section in the site you can also consider the benefits of Dubai as a location to live and work in.

e-Commerce Data Analyst wanted by FlyDubai in Dubai

FlyDubai logo

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FlyDubai logo
FlyDubai logo

e-Commerce Data Analyst
ref: 18000079
03/MAR/2018
To lead the discovery, analysis and presentation of core insights from web data. Recommend, create and execute site tagging strategy that drives fundamental improvements to customers’ digital experience across all corporate web and mobile sites.

KEY ACCOUNTABILITIES

1. Work closely with the Onsite Marketing Coordinator and the e-Commerce product development team to identify gaps in data capture strategy and collaboratively implement enhancements.

2. Identifying the various sources and types of quantitative and qualitative data across all digital channels and ancillary partner online transaction and revenue data that give a real insight into actual e-Commerce performance and ROI.

3. Prepare and maintain appropriate e-Commerce Key Performance Indicators (KPIs) and metrics as well as website performance and visitor engagement dashboard reporting.

4. Administer web analytics tools including variables, report suites, users and manage vendor relationships.

5. Ensure availability, effective utilization, and data analysis of relevant e-Commerce dashboards and business intelligence reports.

6. Periodic data validation on data collection variables and collaborate with web analytics vendor and development team to make tagging updates and changes.

7. Support the e-Commerce Manager in the consolidation, analysis and reporting of data to senior management and other business units.

8. Work closely with the e-Commerce Manager to oversee and recommend all key analytical projects, proactively engaging with cross-functional teams to assess existing and upcoming business needs.

9. Analyse and interpret feedback from customers through surveys and from different parts of the business to identify gaps and to recommend change and development required in processes, systems, communications, distribution, products, service etc.

10. Develop and execute process to review and analyse impact of changes to the sites such as site enhancements, redesigns, content updates and online testing through web statistics and user dynamics; make strategic recommendations to improve the appearance, effectiveness and user experience of all aspects of the sites.

11. Interact directly with multiple departments and teams including Brand and Advertising, Customer Experience, Revenue Optimisation, e-Commerce Marketing, Product Development and Finance to identify key analyses that deliver valuable business insight and areas of opportunity for optimizing the web and mobile experience; find, model and communicate the information to all concerned.

12. Specific functions: Finance – Site KPI reporting, ROI metrics; Email, Brand and e-Commerce Marketing – campaign tracking & reporting, tagging strategy and requirements and custom report builds; Product Development – category and product page tagging, site tagging direction and QA, data audits and reporting, ad-hoc reporting requests, web analytics tool training.

Qualifications:

MINIMUM QUALIFICATIONS / EXPERIENCE/ KNOWLEDGE / SKILLS

Minimum Qualification

• Bachelor’s degree in Business Studies (with quantitative emphasis), Information Systems, Statistics, Econometrics, Computer Science or related field

Experience

• 5 years’ e-Commerce marketing experience, within a fast paced, data centric, analytically driven environment. Preference will be given to those with Retail or Airline experience

• Minimum of 3 years’ e-Commerce marketing experience, within a fast paced, data centric, analytically driven environment. Preference will be given to those with Retail or Airline experience

• Minimum of 3 years’ experience with web analytics tools required. Experience using statistical analysis software an added advantage

• Minimum of 2 years’ experience in advanced web analytics methodologies such as experimentation and testing, competitive analysis, surveys and market research.

Knowledge / Skills

• Knowledge of SQL an added advantage

• Proven experience within quantitative data analysis, interrogation and reporting; excellent business analytical skills – both conceptual and practical

• Proven ability to identify customer insight across large amounts of qualitative and quantitative data, and to perform and evaluate basic to moderately complex trend analysis using statistical methods

• Expert level experience with Excel (pivot tables, complex formulas, statistical analysis)

• Proficiency with the Microsoft Office Suite (particularly Excel and PowerPoint), Omniture SiteCatalyst and Google Analytics

CORE COMPETENCIES

• Customer Focus

• Team work

• Effective Communication

• Personal Accountability & Commitment to achieve

• Resilience and Flexibility (Can do attitude)

 

Security Operations Analyst wanted by ADCB bank in Abu Dhabi

ADCB bank Abu Dhabi logo

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ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logoADCB

Posted Date: Mar 01, 2018
Expiry Date: Apr 30, 2018
Ref. JB3779626
Security Operations Analyst
Job Description
To perform expert analysis of real time and historic events in order to discover security anomalies, identify violations, conduct forensic investigation and raise and manage incidents to closure, in addition to identifying system vulnerabilities and risks, detecting system risks, conducting change management security reviews and infrastructure baseline review

ACCOUNTABILITIES

Technology Security

Perform periodic vulnerability assessments, internal and external penetration tests, infrastructure baselines compliance tests, pre-production review of applications/technical systems in order to ensure that all security requirements are incorporated
Research patch updates for technology and evaluate information security notices issued by information systems vendors, CERT and makes recommendations to the IT Department technical staff to take precautionary measures to protect ADCB information assets
Security Operations Monitoring and Response

Carry out day-to-day operational security monitoring, forensic analysis, incident response, data leakage monitoring, SIEM, phishing attacks and security operations support for the continuous protection of the information systems and IT infrastructure
Reporting

Analyse data and prepare reports including generation of daily, weekly, monthly, quarterly and yearly reports that document security threats and work closely with Intra Security Departments and SOC teams to deploy preventative / mitigating controls
Actively work on and keep records of metrics and measurement systems for KRI’s to assist in the identification of weaknesses in controls and drive remediation activities
Skills
At least 2 years of experience in a banking industry or similar environment, from a demanding service industry where employees are required to work under pressure
Bachelor’s Degree in Computer Science or equivalent, e.g. diploma (mandatory)
CISSP/GCIH/CHFI certifications
Insight of system and network attack and intrusion techniques
Knowledge of event monitoring and analysis of events presented on a Security Information Management/Event Management System (SIM/SEM)
Understanding of general IS/IT best practices and principles are required
Knowledge of security devices and network
Understanding of the vulnerabilities in systems
Knowledge and understanding of network topologies, protocols, malware, botnets, and antivirus software

HR Business Analyst wanted by ADCB bank in Abu Dhabi

ADCB bank Abu Dhabi logo

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ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Posted Date: Mar 01, 2018
Expiry Date: Apr 30, 2018
Ref. JB3779658
HR Business Analyst
Job Description
To generate and analyse HR data/MIS, produce performance dashboards and reports, provide analytical expertise and manage HR and manpower planning in order to inform/support HR decision making and meet organisational HR and manpower planning needs

ACCOUNTABILITIES

Business Analysis

Generate and analyse HR data/MIS, provide analytical expertise/guidance and make recommendations to HR Department Heads on corrective actions/areas for improvement in order to facilitate the successful execution of business objectives and drive value realisation
Monitor business performance indicators and complete ongoing business controlling in order to facilitate internal HR business management reviews
Define and document analytics roadmaps and manage continuous improvement activities related to business analytics to ensure requirements are met
HR Management Information

Create HR review presentations and performance dashboards that highlight HR performance against set KPI’s for all HR units in order to inform/support decision making/action
Develop and produce HR operational reports and provide ad hoc data/MIS to HR units to ensure accurate information is available/provided and data/MIS needs are met
HR and Manpower Planning

Lead the preparation and consolidation of overall manpower plans (FTE, ITMAM and Outsourced) based on forecasts provided by Group Heads and their leadership teams and submit to Finance to ensure final MEC approval is obtained
Plan and monitor the financial performance against the approved budget and provide guidance on how to avoid over-spending to ensure correct implementation of the overall approved manpower plan
Partner with the business to understand customer operations, workflow best practices and address any manpower planning related issues (for example: cost estimation, HR policies, MEC direction for new projects) to ensure continuous development and maintenance of ADCB HR and Manpower plans
Provide governance and control mechanisms based on monthly reports/dashboards for headcount and manpower budgets and recommend/suggest options to the respective businesses in order to rectify gaps related to headcount status and overspend
System Maintenance and Development

Automate key HR data/MIS processes and reports to ensure up to date and accurate HR data is readily available to inform decision making
Oversee the maintenance of HR and manpower planning systems/toolkits and candidate contract systems to ensure information input is accurate and meets internal requirements and policies
Skills
At least 4 years of experience in an MIS function performing data analytics
Bachelor’s Degree in relevant specialization
Microsoft Office Skills (Word; PowerPoint and Advanced Excel)
Numerical analysis and interpretation skills
Knowledge of banking HRMS systems
MIS reporting skills

IT Manager wanted by FlyDubai in Dubai

FlyDubai logo

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FlyDubai logo
FlyDubai logo

Manager – IT Production Services
REF: 18000083
26-FEB-2018
Responsible for managing Data Center & network infrastructure and services of flydubai. Ensures effective management and monitoring of Production environments of IT applications and infrastructure on a 24 x 7 Operations with Disaster Recovery and BCP Planning, which includes IT solutions / Services hosted outside FZ. Ensures seamless, transparent execution of all processes and change management activities across the IT organization by applying process improvement, change management methodologies, communication planning, organizational/compliance readiness assessment and stakeholder analyses.

Leads the design of the IT organization’s overall operational process structure, including creating a process hierarchy that streamlines IT processes, eliminates redundancy and ensures compliance.

KEY ACCOUNTABILITIES

Key Activities

1. Manage day-to-day operations of Data Centre and coordination
2. Ensure systems availability as per agreed SLAs and corresponding support processes based on ITIL.
3. Leadership for delivery of 24/7 service operations and compliance.
4. Effectively develop and manage highly-available complex infrastructure with 24/7 availability of Corporate Network infrastructure and the Data Centers to ensure the availability of all servers and services required by flydubai, which includes IT solutions / Services hosted outside FZ.
5. Ensures Disaster Recovery drills are planned and carried out effectively at agreed intervals and provide status update to relevant stake holders.
6. Experience with regulatory compliance issues, as well best practices in application and network security.
7. Manage licensing and maintenance contracts related to IT Production environments to ensure the continuity of services.
8. Provides infrastructure services vision, enables innovation and seeks to leverage IT trends that can create business value consistent with the company’s requirements and expectations.
9. Development of IT operations governance process.
10. Design verification and supervision of all IT infrastructure related activities such as high level network design, Fiber network etc.
11. Design verification and supervision of Data Centers.
12. Continue to assess and enhance Data Centers with latest relevant cost effective technologies.
13. Continually assess options for consolidation of servers and racks to save Data Center foot print resulting in cooling and power efficiency.
14. Build and lead the Release Management Team that will manage and coordinate all IT releases across all business units or IT business partners.
15. Actively participate in the IT strategic planning.
16. Facilitate the resolution of issues and problems within an ITIL framework, and manage escalations and issues as required
17. Present operational performance metrics and status across the IT infrastructure and networks to the rest of the company, in terms of dashboards, performance, improvement plans etc.
18. Mediate between internal teams, outsourcing partners and other stakeholders to ensure an open, clear and collaborative culture to optimize performance and productivity.
19. Lead Audit exercises and implement and own the process improvement activities to improve the overall Release Management processes.
20. Work closely with FZ IT sections to ensure that that Data Centre and Infrastructure are geared up to meet the growing demands of flydubai.
21. Ensures that all changes to FZ IT Production environments are planned as per agreed Tier level maintenance windows and necessary approvals are available for unplanned changes/outages.
22. Owner of IT-wider Change Management, Release Management, Incident Management, Service Asset & Configuration Management and Service Level Management processes. And ensure the same are implemented effectively within IT.

Qualifications:

MINIMUM QUALIFICATIONS / EXPERIENCE/ KNOWLEDGE / SKILLS

Minimum Qualification

• A university degree in business or technology. BS in Computer Science, Computer Engineering, Business or similar fields is highly desired with MSc or MBA preferred.

Experience

• 12+ years’ total experience, including 6+ years in a production 24/7 high-availability multi-site enterprise of mission critical systems, ERP and CRM environments, including application hosting, voice and data networks, security and information protection and 4+ years’ experience with high availability networks and replicated disaster recovery architectures.
• 10 years of IT and business/industry work experience, with at least 3 years of experience in managing multiple medium to large cross-functional teams or projects, and influencing senior level management and key stakeholders.
• Experience in areas such as process design, re-engineering, organizational transformation, ITIL, Six Sigma and Lean and/or CMMI.
• Experienced in managing compliant operations and ensuring successful internal, external and FDA/EMA audits.
• Demonstrated progressive experience in the management of a technical support team.
• Extensive years of experience in managing Travel Reservation System or similar mission critical systems.
• Extensive years of experience on Distributed Systems such as e-commerce sites, mobile devices, kiosks, and point of sale systems
• Extensive years of experience on Enterprise Applications such as ERP, SAP, Ariba, or Maximo.
• Demonstrated years of experience on managing Cloud-based development and test environments.
• Extensive years in Test Systems or Test Environment Management or similar function, with at least 8 years in a management role.
• Extensive years’ experience as a Manager leading System Maintenance and Environment Management planning, coordination and verification activities for a division or group.
• Experience with comprehensive disaster recovery architecture and Operations, including storage area, network and redundant, highly-available server and networks architectures.

Knowledge / Skills

• Strong ITIL Release Management process knowledge.
• Strong Project or Portfolio Management process knowledge.
• Proven knowledge of IT infrastructure, architecture, applications development and support, networks, and computer operations.
• Proven leadership experience managing cross-functional teams and influencing senior level management and key stakeholders.
• Hands-on technical depth with direct oversight, problem solving leadership and participation for complex infrastructure implementation, system upgrades and Operational troubleshooting.
• Strong process engineering knowledge & experience in implementing and streamlining IT Service Management functions.
• Broad technical knowledge of network and PC operating systems including Windows Server/Desktop OS, Virtualization, Business Applications, Networking.
• PC literacy and MSOffice skills (Visio, Outlook, Word, Excel, PowerPoint) required.
• Proven ability at quickly assessing the impact of technical issues on the business, making decisions appropriately and communicating the same to relevant user levels.

Certificate / License required

• Certification in ITIL required.
• ITIL Foundations V3 Certified.
• Project Management Professional (PMP) certification.

CORE COMPETENCIES

• Customer Focus

• Team work

• Effective Communication

• Personal Accountability & Commitment to achieve

• Resilience and Flexibility (Can do attitude)

• Strategic Thinking

• Business Acumen

• Inspiring & Developing others

• Decision Making

 

 

Facilities management consultant wanted by Mott McDonald Abu Dhabi

Mott McDonald logo

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Mott McDonald logo
Mott McDonald logo

Consultant – facilities management
Job Profile
Mott MacDonald is a £1.2 billion management, engineering and development consultancy with 16,000 staff and a global reach spanning six continents. Our network of 180 principal offices in 140 countries gives us local market insight backed by world class expertise to deliver excellence for every client.

We are an equal opportunity employer and value diversity at our company. We do not discriminate, and take positive steps to create an inclusive culture.
Job Description
Main Purpose of the Job:
We are looking for Facilities Management (FM) Consultants to strengthen our strategic consultancy team throughout the Middle East.

The candidates will fulfill the role of technical advisor and project manager to lead FM advisory services in respect of facilities management and asset operations solutions across the complete asset life cycle from project conception, through financial close to construction and operational monitoring. The candidates will also deliver new project opportunities with current and prospective customers and assist in the development of new specialist services.

Key Responsibilities/Duties:
Leading on FM advisory services in respect of facilities management and asset operations solutions across the complete project life cycle from project conception, through financial close to construction and operational monitoring, to include
Provision of FM strategic advice and service reviews
Production of estates strategies and rationalization programmes
Procurement and outsourcing advice
Benchmarking and market testing
Production of service requirements / specifications, payment mechanisms and appraisal of contractor’s proposals / method statements
Contract management, performance monitoring, and due diligence appraisals and reports
Production of operational performance reports
Draft, compile, review, edit and finalise reports or assessments to a high standard
Carry out business development related activities to identify opportunities/prospects to allow us to prepare/position the team to produce winning proposals
Create and develop client relationships to provide good prospects and repeat business
Preparation of Expression of interest (EOI’s), Pre-qualification questionnaires (PQQ’s) and tender proposals
Production of presentations and participation in tender interviews
Ensure all project commercial matters are addressed through contract agreement with the client
Management and control of quality, environmental and safety related aspects of projects
Management and monitoring of budget and financial performance of projects; and
The ability to travel to client locations throughout the Middle East involving occasional overnight accommodation
Candidate Specification
Essential Candidate Requirements:
Bachelor’s or Master’s Degree (or equivalent) and membership of a related professional body
Well organised, with strong planning and management skills
A range of report writing, and visual and verbal presentation techniques
Willingness and patience to provide high levels of personal support to clients
An excellent communicator with clients in a professional, concise and engaging manner
Ability to work well collaboratively, both internally and with external partners and sub-contractors
Willingness to mentor, manage and develop the skills of other advisors more junior to them
Knowledge of the FM market and track record of winning/delivering successful projects
Understanding of GCC procurement rules and processes
Proven ability in networking across markets and developing new client opportunities and relationships
Knowledge of PFI/PPP procurement, in particular DBFO agreements
Understanding of FM service standards, in particular with reference to Hard and Soft services provided within Health & Education sectors
Experience of producing FM specifications
Experience of producing / calibrating payment mechanisms and preparing termination thresholds
Knowledge of service benchmarking and KPI’s
Knowledge of helpdesk operation and contract management
Experience of evaluating bidders proposals and preparing method statements for inclusion within agreements

 

Engineer – Information Security wanted by Thuraya (UAE)

thuraya UAE logo

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Engineer – Information Security

thuraya UAE logo
thuraya UAE

Job Purpose:
Enforces configurations granting appropriate access to Thuraya networks, information and systems, and protect the confidentiality and integrity of customer, employee, and business information in compliance with Thuraya policies and standards. Provides guidance and support to technical teams.

  • Principal Accountabilities

    • Enforces documented security policies and procedures created for the safeguarding of the corporate IT environment.
    • Maintains and configures systems and services required by Information Security Department operations, as directed by MNS.
    • Assists in the direct training and oversight of technical staff, ensuring proper information security clearance in accordance with established company information security policies and procedures.
    • Monitors and carries out activities to create information security awareness within the company.
    • Assists in the performance of information security risk assessments
    • Assists in the implementation of information security policies and procedures for the company.
    • Assists in the review of all system-related security plans throughout the company’s network.
    • Assists in monitoring compliance with information security policies and procedures, referring problems to Manager Information Security.
    • Assists in monitoring the internal control systems to ensure that appropriate access levels are maintained.
    • Assists in the preparation of the information systems disaster recovery / business continuity plans.
    • Responsible for maintaining the health of all security system elements.
    • Attend to enquiries based on Thuraya’s policies.
    • Responsible for the coordination with the systems’ developers and assisting any fix/testing if required.
  • Knowledge Skills and Experience

    • Must have a Bachelor’s degree in Computer Science, Information Systems or related discipline, or possess equivalent experience in lieu of degree.
    • Must have working knowledge of all aspects of computer systems administration and enterprise architecture.
    • Must have excellent verbal, written and interpersonal communication skills, including the ability to communicate effectively with project and application development teams, management and clients.
    • Must have proven project management and leadership skills and experience with a system development life cycle as it applies to information security.
    • Must have a working understanding of information security concepts, protocols, industry best practices and strategies.
    • Must have experience developing policies, procedures, standards and guidelines.
    • Must have superior analytical, teamwork, organization and time management skills

Latest jobs at the Ministry of Finance in UAE

ministry of finance UAE logo
ministry of finance UAE logo
ministry of finance UAE logo

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​​​​​​​​​​​The employment website of Ministry of finance has been updated .for those who are interested to work in the ministry kindly ,visit the link that shown below and apply for the vacancies and complete all required documents

required papers

passport copy with last page.

copy of family book.

copy of birth certificate.

copy of academic and experiences certificate.

photo

​​Based on the​ UAE Government announcement to proceed with tax registration activities during the third quarter of 2017 and in support of UAE’s 2021 vision of building a competitive knowledge economy, through development and enablement of human resources capabilities in modern fields, which supports the Government’s objectives to diversify revenue sources.
The Federal Tax Authority expresses its commitment in supporting those objectives by providing development opportunities for National talent in the field of Taxation.

Thus, the Federal Tax Authority is pleased to announce job vacancies for the following positions:

Registration Head (Reference Number: TA019)

Minimum Level of Education: Bachelor degree in Business Administration or Law or other relevant degree
Years of Experience: 8+ years in registration or other relevant field
Previous experience in a supervisory role

Registration Supervisor (Reference Number: TA028)

Minimum Level of Education: Bachelor degree in Business Administration or Law or other relevant degree
Years of Experience: 5+ years in registration or other relevant field
Previous experience in a supervisory role

Registration Analyst (Reference Number: TA029)

Minimum Level of Education: Bachelor degree in Business Administration or other relevant degree

Receptionist (Dubai and Abu Dhabi) (Reference Number: SS027)

Minimum Level of Education: Diploma
Years of Experience: 2+ years of relevant experience
All applicants are expected to be UAE Nationals, proficient in English and Arabic and computer literate.

​Those who wish to apply to any of the listed vacancies, kindly send your CV, with the reference number of the related vacancy, to the following e-mail address: fta_careers@mof.gov.ae

For further enquiries, please contact the call center on 600599994

Digital Marketing intern wanted by Dubai Silicon Oasis in Dubai

Dubai Silicon Oasis Authority
Dubai Silicon Oasis Authority
Dubai Silicon Oasis Authority

APPLY HERE

Date Posted: 2018/02/04 09:40:52
Ref. JB3763632

Digital Marketing intern

Job Description

• Require a proficient knowledge of WordPress.

• Maintenance and enhancement of the website. This includes content updates, creation and design of new section and elements, adding new functionalities (through integration of 3rd party plugins/services; no own development or coding).

• To undertake a research project, reviewing the current event registration, attendance, invitation and survey systems. Evaluate if better systems can be implemented to automate & streamline process.

• To review our current Mailchimp use for optimized automation with a review of the current design style and possible upgrade.

• To assist with onboarding mentors and mentees to the Union platform and review this platform’s other uses.

• To review the community portal and implement ways to drive more traffic to this medium.

• Working on new IT-related initiatives and projects for Dtec.

Skills

• To be studying a relevant course such as Digital Marketing, Digital Media
• Knowledge and experience with digital marketing topics incl. SEO/SEM/SMM/PPC/Google Analytics
• Knowledge of office programmes
• Proficient knowledge Content Management System, particular of WordPress
• Knowledge and experience in developing websites (HTML & CSS)
• Ability to translate high-level marketing concept and objectives into actionable plans and the ability to implement it
• Research and benchmarking

Job Details

  • Job Location:Dubai, UAE
  • Job Role:Marketing and PR
  • Employment Status:Full time

Preferred Candidate

  • Career Level:Student/Internship
  • Years of Experience :Min: 0 Max: 0
  • Residence Location:United Arab Emirates
  • Nationality:United Arab Emirates; Bahrain; Kuwait; Oman; Qatar; Saudi Arabia
  • Degree:Bachelor’s degree

Senior Database Administrator wanted by Nawah energy in UAE

Nawah UAE
Nawah UAE
Nawah UAE

APPLY HERE

Date Posted: 2018/02/05 09:02:28
Expiry Date: Unlimited
Ref. JB1100000252

Senior Database Administrator Specialist

Job Description

2.1    Scope of Work

  • Build database systems of high availability and quality.
  • Design and implement database in accordance to business needs and views.
  • Define users and enable data distribution to the right user, in appropriate format and in a timely manner.
  • Use high-speed transaction recovery techniques and backup data.
  • Minimise database downtime and manage parameters to provide fast query responses.
  • Provide proactive and reactive data management support and training to users.
  • Determine, enforce and document database policies, procedures and standards.
  • Perform tests and evaluations regularly to ensure data security, privacy and integrity.
  • Monitor database performance, implement changes and apply new patches and versions when required.
  • Ensure that: data remains consistent across the database.
  • Implementing system components, as per designs done; including authorised applications, configuration within the pre-defined technology standards; arranging necessary environmental requirements, scheduling and coordinating with the appropriate groups (internal and/or external).
  • Implementing changes and releases (patches, service packs, and upgrades, as agreed) in coordination with change and release management and vendors as necessary.
  • Ensuring the integrity of the server environment, ensuring virus and management agents are properly installed and working.
  • Testing for new applications or design modifications, testing of backups and restores for environment components. Pre-production staging environment before live implementations to test software updates, bug fixes, patch and O/S releases; regression testing for new features, functionality and enhancements; pursuant to the existence of a suitable testing environment.
  • On-going administration (including application executions) and operational routines (including backups and restores, log checks and diagnostics, preventive and remedial maintenance, restarts), with updates to other teams as necessary. Tracking and auditing of user and administrator actions on systems.
  • Coordinating other administrative requirements with relevant operational teams.
  • Managing and controlling on-line and batch processes, both scheduled and unscheduled.
  • Support and troubleshooting activities including remote support, scripting, handling escalations from other teams and external parties, with updates and resolutions within service levels defined.
  • Coordinating activities related to incident, request, problem, change, and release management as required for the environment, including coordination with Nawah’s teams and external parties as necessary.
  • Maintenance, performance management and fine-tuning; security, capacity, availability, and continuity management for the systems environment including relevant analyses; ensuring systems are kept up-to-date with manufacturer’s tuning recommendations.
  • Inventory and documentation, including room and cabinet diagrams, configurations, updates to database records, reporting as required. This includes creating and updating system operations entries and policies in the Operations Manual and Knowledge Database.
  • Storage administration, maintenance, configuration, operations and processing as per required service levels and Nawah’s requirements.
  • Management and support of the backup and recovery solutions used by Nawah, routine and ad-hoc data backup as per application requirements; restoration and retention as defined by the Nawah’s backup policy.
  • Restoration of data in case loss or corruption occurs.

Skills

2.3    Professional Certifications

  • Certified ITIL.
  • Microsoft Certification.
  • Unix/Linux Certification
  • Oracle Database Administrator Certified Professional/ Master Certification.
  • Microsoft SQL Server certifications

2.5   Experience

Over 7 years of relevant experience in capacity of Senior DBA Administrator

 

Education

Bachelor Degree in Engineering, Computer Science, or Information Technology.

Job Details

  • Job Location:UAE
  • Job Role:Information Technology
  • Employment Status:Part time
  • Employment Type:Contractor
  • Number of Vacancies:1

Preferred Candidate

  • Career Level:Mid Career
  • Years of Experience :Min: 7

I.T. Project Manager wanted by ADCB bank in Abu Dhabi

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

APPLY HERE

Date Posted: 2018/02/01 06:33:41
Expiry Date: 2018/04/02
Ref. JB3764344

I.T. Project Manager – DATA ANALYTICS

 

Job Description

  • ADCB is hiring an IT Project Manager who is familiar and have the Knowledge of data modeling
  • Familiarity with MDM, BI, and data warehouse design and implementation techniques
  • Understanding of common information architecture frameworks and information models
  • Understanding of the differences between relational modeling and object modeling
  • Understanding of meta models, taxonomies and ontologies, as well as of the challenges of applying structured techniques (data modeling) to less-structured sources

 

 

ACCOUNTABILITIES

Project Management and Change Delivery Management

  • Manage and deliver technology projects and changes by engaging with various internal and external stakeholders and adopting the project management framework to ensure projects are completed within the defined timelines and budgets in compliance with ADCB standards
  • Manage the development, configuration, parameterization, testing, deployment of technology changes and transition to production while extending support and guidance to business users for planning/conducting software acceptance testing
  • Develop and design technology solutions through business and application architecture principles and maintain efficient and agile technology for the business
  • Develop project approvals, RFPs, technical documents, procedures, transition documents and other project related documentation within scope of the subject matter of the project in line with the required standards
  • Coordinate with IT teams in planning and monitoring and adapt to changing business priorities to ensure technology changes are aligned with business requirements/priorities

 

System Management

  • Manage the support, maintenance and availability of a portfolio of banking applications along with managing key support processes like problem management and incident management
  • Manage a team of application support analysts responsible for supporting a wide range of banking applications to ensure availability of relevant application systems to support business and operation needs

 

Budget Management

  • Contribute to the preparation of the business area’s budget and manage and monitor the financial performance against the budget so that areas of unsatisfactory performance are identified, rectified promptly and potential performance improvement opportunities are capitalized upon
  • Manage planning and budgeting for technology projects and coordinate and contribute for preparation of business initiated technology projects, monitoring the financial performance against the budget for the bank and its subsidiaries
  • Identify opportunities for the appropriate and cost-effective investment of application solutions including sourcing, purchasing and development

 

People Management

  • Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximize own and employee contribution to business performance
  • Manage the effective achievement of the team’s objectives through setting individual objectives, managing performance, developing the team and providing formal and informal feedback to maximize overall performance, engagement and motivation

 

Policies, Process, Systems and Procedures

  • Recommend and implement improvements to departmental policies, procedures and processes covering all areas of activity so that all relevant procedural requirements are fulfilled while ensuring that ADCB delivers best-in-class services, products and innovation

 

Continuous Improvement

  • Identify opportunities to contribute to organizational and departmental change initiatives, programmes and projects taking into account best practice and standards in the business environment
  • Maintain a current knowledge of emerging technology trends and techniques and proactively recommend innovative technology solutions to business for offering enhanced customer service/products.

Skills

Minimum Experience

  • At least 8 years of experience in technology services with a banking industry background, with at least 5 years in a managerial capacity for management of financial applications / technical systems

 

Minimum Qualifications

  • Bachelor’s degree in IT/Computer Science or equivalent

 

Professional Qualifications

  • PMP/ Prince 2 certification or equivalent
  • ITIL certification or equivalent

 

Knowledge and Skills

  • Project management
  • Team management
  • Negotiation and mediating
  • Business liaison
  • Process optimization
  • Enterprise architecture
  • Emerging technology
  • Infrastructure/operating platforms
  • Software testing
  • Software change management
  • Software configuration management
  • Application support and maintenance
  • Presentation and collaboration tools
  • Information security
  • Mobility and internet banking technologies
  • System monitoring and capacity planning
  • In-depth banking functionality and operations knowledge in at least 3-5 of the following; core banking, lending, deposits, customer relationships and accounts, workflows and business processes, customer channels, payments and collection, cash management, cards and loyalty, middleware technology, business intelligence and analytics, trade finance, treasury systems, compliance and risk systems, ERP and HR systems, ATM/Pos acquiring, telephony and voice systems

Job Details

  • Job Location:Abu Dhabi, UAE
  • Job Role:Information Technology

Preferred Candidate

  • Years of Experience :Min: 8
  • Residence Location:United Arab Emirates

I.T. Team Leader wanted by ADCB bank in Abu Dhabi

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

APPLY HERE

Date Posted: 2018/02/01 09:24:16
Expiry Date: 2018/04/02
Ref. JB3764437

I.T. Team Leader – RISK SYSTEMS

Job Description

  • ADCB is looking for a strong individual who has good understanding of Risk Management, Credit Approval process and Credit Risk analytical function including basic knowledge on banking products and modules
  • Working experience in supporting implementation of Credit approval workflow, Limits management, Loan processing and Risk Management Systems.
  • Experience in requirement gathering, writing functional & technical specifications, UAT support, and transition planning and production deployment.
  • Knowledge and expertise on basic programming languages & database operations.

 

ACCOUNTABILITIES

Project Management

  • Contribute and support the Project Manager in the delivery of technology enabling change initiative projects and IT deliverables in high priority, medium or strategic level for respective IT functional area adopting Project Management framework principles in compliance with ADCB standards
  • Participate and contribute in business requirement analysis, RFP process, project approvals and assist the Project Manager in the overall project administration for project delivery in order to ensure that business expectations are met
  • Review solutions provided by vendors against the project requirement, assist the business in understanding system functionality, coordinate for project and change delivery, testing and deployment in order to ensure smooth and trouble free transition in production environment

 

System Management

  • Manage production applications and systems, analyses incidents and trouble shoot issues, provide solutions and coordinate with stakeholders for deployment of fixes, testing and production implementation of releases in order to facilitate banking operations and un-interrupted customer service
  • Coordinate and support problem management, change management, conducting IT health check, capacity planning, patch deployment, risk profiling, system integration, in order to ensure bank’s technology systems are secured and robust

 

System Development

  • Direct team members in the areas of application design, programming concepts, database designing, web application deployment, integration methods and configuration
  • Evaluate business requirements, conduct Technical analysis including assessment of size, complexity, technical dependencies and extend of testing required, estimate effort, cost and timelines to enable business to cost benefit analysis
  • Contribute and provide assistance in software testing, implementing integration methods, software deployment, problem and change management process in order to ensure successful implementation and usage of the system to facilitate banking operations

 

People Management

  • Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximize own and employee contribution to business performance
  • Organize and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems

 

Policies, Processes, Systems and Procedures

  • Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders

 

Continuous Improvement

  • Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programmes and projects in line with the bank’s standards

 

Customer Service

  • Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions

Skills

Minimum Experience

  • At least 8 years of experience in Information Systems with 2 years in a managerial capacity with knowledge in management of applications/systems

 

Minimum Qualifications

  • Bachelor’s degree in IT/Computer Science

 

Professional Qualifications

  • PMP/ Prince 2 certification or equivalent
  • ITIL certification or equivalent

 

Knowledge and Skills

  • Planning and prioritization
  • Vendor management
  • Team leadership
  • Solution design
  • Architecture principles including service oriented architecture
  • Application development tools
  • Infrastructure/operating platforms
  • Software testing
  • Software change management
  • Software configuration management
  • Application support and maintenance
  • Incident management
  • Presentation and collaboration tools
  • Banking functionality and operations
  • Information security

Job Details

  • Job Location:Abu Dhabi, UAE
  • Job Role:Information Technology

Preferred Candidate

  • Years of Experience :Min: 8
  • Residence Location:United Arab Emirates

I.T. Systems Manager wanted by ADCB bank in Abu Dhabi

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

APPLY HERE

Date Posted: 2018/02/01 09:31:17
Expiry Date: 2018/04/02
Ref. JB3764441

I.T. Systems Manager – WHOLESALE CHANNELS

Job Description

  • Focus on Channels for Corporate Customers like Online Banking, H2H and Online Integration with 3rd Party in addition to customer experience from technology point of view.
  • Strong technical knowledge and management of application lifecycle including extensive application testing and rollout experience
  • Experience in corporate portal and integration with external system & back end systems
  • Online offering of Cash Management and eCommerce technologies and its securities.
  • Handling products with multi-channel and familiar with Omni-channel approaches
  • Good exposure in liaising with back office processing of functionalities such as Corporate Lending, Trade Operations, Payment Operations and  & Delivery thru multi channels

 

 

ACCOUNTABILITIES

System Management

  • Manage a portfolio of banking applications along with managing key support processes like problem management and incident management and ensure effective performance monitoring metrics, dashboards and service levels are in place and utilized
  • Undertake complex technical evaluations of existing infrastructure and ensure priorities are assessed and defined in order to determine upgrade capacity plans and needs that will enhance system performance and put forward comprehensive recommendations
  • Lead capacity planning for new and existing systems and in the resulting technology change that may impact future development in technology services and systems within the bank
  • Lead development and implementations of processes for ensuring that overall architecture and systems integration of the respective systems acquired by the Bank has a commonality and direction which will be sustainable for the foreseeable future in both banking and technology perspectives

 

Project Management and Change Delivery

  • Manage and ensure delivery of multiple technology projects and change deliverables in a high priority, medium or strategic level for respective functional area within time and budget, developing project approvals, RFPs, technical documents, procedures, transition plans while contributing to development of detailed business cases in line with the required standard
  • Lead the adoption of Project Management framework principles in compliance with ADCB standards while recommending improvements to ensure efficient project delivery
  • Lead the design, development and implementation of technology solutions through business and application architecture principles and maintain efficient and agile technology for the business
  • Evaluate technology capabilities, system architecture and solution fitment of system design, development, integration and implementation in order to ensure that the developed solutions / systems meet bank’s expansion and technology services requirements

 

Business Alignment

  • Co-ordinate with business stakeholders to understand the business unit’s technology requirements and assist them in translating these requirements into IT project deliverables
  • Contribute to the identification of opportunities for continuous improvement of IT systems, processes, and practices taking into account international best practice, improvement of business processes, cost reduction, and productivity improvement
  • Manage business technology initiatives and ensure that technology provisions are alighted with business priorities and requirements

 

Budget Management

  • Contribute to the preparation of the business area’s budget and manage and monitor the financial performance against the budget so that areas of unsatisfactory performance are identified, rectified promptly and potential performance improvement opportunities are capitalized upon

 

People Management

  • Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximize own and employee contribution to business performance

 

 

Skills

Minimum Experience

  • At least 12 years of experience in technology services with a banking industry background, with at least 3 – 5 years in a managerial capacity for management of financial applications/technical systems

 

Minimum Qualifications

  • Bachelor’s degree in IT/Computer Science or equivalent

 

Professional Qualifications

  • PMP/Prince 2 certification or equivalent
  • ITIL certification or equivalent

 

Knowledge and Skills

  • Capacity planning
  • Negotiating and mediating
  • Portfolio and project management
  • Data management
  • Emerging technologies
  • Enterprise architecture
  • Information management
  • Information security
  • Information technology policy and planning
  • Information technology service operations
  • Software engineering and development
  • Systems analysis and design
  • Mobility and internet banking technologies
  • System monitoring and capacity planning
  • In-depth banking functionality and operations knowledge in at least 3-5 of the following; Core banking, lending, deposits, customer relationships and accounts, workflows and business processes, customer channels, payments and collection, cash management, cards and loyalty, middleware technology, business intelligence and analytics, trade finance, treasury systems, compliance and risk systems, ATM/Pos acquiring, telephony and voice systems

Job Details

  • Job Location:Abu Dhabi, UAE
  • Job Role:Information Technology

Preferred Candidate

  • Years of Experience :Min: 12
  • Residence Location:United Arab Emirates

Technical Support Engineer wanted at University of Wollongong in Dubai

Wollongong university Dubai logo
Wollongong university Dubai logo
Wollongong university Dubai logo

APPLY HERE

UOWD6065 – Technical Support Engineer

Business Unit:Administration
Job Family:Corporate Services
Department:Information Technology and Telecommunication Services
Contract Type:Limited Contract Full Time
Location:Dubai

Position Profile:UOWD is currently seeking applications to fill the position of Technical Support Engineer.

As part of the Information Technology & Telecommunication Services Department, the Technical Support Engineer will act as first point of contact and will lead the IT support services by providing exceptional end-user technology and friendly, reliable technical support to both staff and students. The position supports UOWD computer systems, monitor IT service delivery, provide first level technical support, resolve technical problems and provide functional direction for staff, faculty and students.

The position holder will be responsible for maintaining UOWD profile among the top tier UAE academic institutes, this position will also contribute to decisions concerning the future development of UOWD IT systems as well as work with colleagues in other departments of UOW such as IMTS on collaborative tasks which includes troubleshooting and other initiatives under direction of ITTS Manager.

To learn more about the position, click Here

Essential Criteria:

  • Bachelors in Computer Science/Engineering, or equivalent
  • 3 years of IT service and IT support delivery industry
  • Excellent English communication skills
  • Extensive experience working with Microsoft Windows and Linux operating systems; experience with troubleshooting hardware and operating system.
  • Must have demonstrated experience in setting up, deploying and configuring networked workstations and should showcase the ability to identify system error and work within a team environment.
  • Must have the ability and motivation to learn new technologies quickly with minimal support and guidance. Also requires effective communication skills to interact professionally with a diverse group of faculty, students and staff ensuring ability to work productively in teams; good problem solving abilities.
Desirable Criteria:

  • Proficient in desktop applications such as, Microsoft Application, Graphics/Publishing Application, System Browser, Text Editor and other desktop tools.
  • Understands open systems (e.g. RH Fedora, RH Linux, RH Enterprise, NetBSD, OpenBSD), Windows operating systems and web servers such as Apache and IIS.
  • Sound knowledge on virtualization technologies, client server based applications, telecommunication services, wireless network, point to point networks and LAN/WAN protocols, printing services, ftp, backup system and basic IT security administration.
  • Proficient in various databases such as SQL servers, Filemaker and Oracle.
  • Good understanding of Windows File Server and Cloud storages e.g. Box, OneDrive, Google Drive
Remuneration + Benefits:The successful candidates will receive a remuneration package which includes an attractive tax free salary ranging from AED 114,000 – AED 132,000 per annum, five weeks of paid leave per year, annual air ticket, private medical insurance for self and eligible dependents, life & disability policy, professional development assistance, education allowance for up to 3 eligible children, professional development and fee waiver for self and dependents looking to pursue higher studies.

To Apply:All interested applicants are requested to apply before the closing date. Review of applications will begin after the closing date and continue until the position is filled. Applications need to address the criteria specified in the position description. Review of applications will begin after the closing date and continue until the position is filled.

Closing Date: 31st January 2018

Business Development Executive – wanted by ISYX

ISYX Dubai logo
ISYX Dubai logo
ISYX Dubai logo

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Business Development Executive – Infra –Networking, Security & Platforms | ISYX Technologies
ISYX Technologies | Business Technology Consulting | IT Solutions
Full time
Dubai, UAE
Designation / Grade: Business Development Executive – Infra –Networking, Security & Platforms
Job Location: Dubai, UAE
Position Type: Full time

JOB ESSENTIALS

Experience Range in years:

An Engineer, MBA-Marketing & Systems .IT
Any Tier 1 or Tier 2 Infra sales.
Compensation Details: As per industry standards (Salary + Variable)

Age: 22 – 30 years

Qualification: An Engineer, MBA-Marketing & Systems IT

Job Description

Responsible for SALES and Business Development for IT Infrastructure sales in the region
Responsible for achieving targets and target areas
Responsible for client satisfaction and retention
Responsible for creating a pipeline and closing sales
Manage client relationship
Identify, create and close opportunities on Infra & Security domains – Network, Security, Platforms, Voice Communication
Knowledge and Skills Required

Should have experience in the Middle East Region preferably in UAE
Experience in Solution Sales in Cisco, HP, Juniper, Huawei & Avaya.
Should have hands on experience and should have consistently met the target above 2 to 3 M AED
Should be able to Cross sell/Up sell
Excellent knowledge on Enterprise grade Infrastructure solutions for Datacenter, Cloud, Network, Security, Collaboration requirements
Good domain and business vertical understanding
Good leadership, presentation and communication skills – Gathering requirements through client interaction, to understand their requests and needs and thereby providing best solution possible

Sharepoint developer wanted by Inlogic in Dubai

Inlogic Dubai logo
Inlogic Dubai logo
Inlogic Dubai

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Minimum of 3 years experience as a sharepoint developer is required

Role

To support the business requirements for the provision of internal applications services. To deliver an
effective support and maintenance service for identified business applications. To undertake the
implementation of application developments, including defined projects where assigned.

Senior Analyst at Cleveland clinic UAE

cleveland clinic Abu Dhabi
cleveland clinic Abu Dhabi
cleveland clinic Abu Dhabi

Apply now

Senior OR Analyst

 

Job Description

JOB SUMMARY

Under the direction of the Surgical Services Administrator, the Senior Analyst is responsible for providing analytical & administrative support to Surgical/Perioperative Services leaders. Reporting to the Surgical Services Administrator, primary responsibilities for the Senior Analyst include providing content and subject matter knowledge in supporting assigned projects, contributing to deliverables, providing meeting documentation and contributing to meeting facilitation. Senior Analyst is highly proficient in producing professional deliverables in the following software programs: Tableau, Excel, Word, PowerPoint, Project, and Visio.

PRIMARY DUTIES AND RESPONSIBILITIES

– Provides administrative and analytic support to Surgical Services.
– Contributes to the day to day operation and effective coordination within Surgical Services.
– Works closely with Surgical Services Managers to complete projects on time and on schedule.
– Assists in obtaining information from various sources and providing database research and direction.
– Supports primary & secondary market research together with developing analysis and insight.
– Responsible of supporting financial modeling and financial & business case analysis.
– Supports the development of external strategic relationships.
– Schedules and coordinates meetings, tasks and deliverables.
– Supports activities related with Strategic Planning, capacity planning, financial planning and Stakeholder Communication.
– Contributes to the development of dashboard & supporting KPI Metrics.
– Documents and archives all Surgical Services documents.
– Supports the Surgical Services team to develop required Power Point Presentations, Reports, Databases and develops required communication.

Skills

EXPERIENCE REQUIREMENTS

– Minimum of six (6) years of healthcare experience is required.
– Strong oral and written communication skills.
– High proficiency with standard computer software programs such as Tableau, Microsoft Excel, Word, Power Point and Visio.

EDUCATION REQUIREMENTS

-Bachelor’s degree is required

ORGANIZATION-WIDE COMPETENCY ASSESSMENT REQUIREMENTS

All employees will embrace the CCAD mission, vision and values and be responsible for adhering to the core values of the institution, including: Patient’s First, Collaboration, Mutual Respect, Quality, Patient Safety, Integrity, Cultural Sensitivity and Compassion.

All employees are also expected to meet the standards of performance outlined in the Organization-Wide Competencies listed below as applied to the position.

Customer Service Orientation includes attitude, behavior, interpersonal skill and problem solving that enable an employee to respond to internal and external customer needs and expectations in a positive manner. Adaptability including teamwork, flexibility needed to fulfill job responsibilities, adapting to changes in work environment and accepting supervisory feedback. Efficiency and Effectivenessincludes quantity and quality of desired work, as well as organization skills necessary to perform successfully. Essential Job Requirements includes adherence to all relevant policies, procedures and guidelines affecting the work environment, as well as maintenance of required competencies and communication skills. Managerial Responsibilities includes overall accountability for assigned work group relative to operational goals, personnel requirements and budgetary constraints.

DISCLAIMER

The responsibilities described on this job description are intended to describe the general nature and level of work being performed by people assigned to this job. These statements are not intended to be exhaustive of all responsibilities, duties, knowledge, skills and abilities required of employees in the position.

Final determination of a candidate’s qualifications and eligibility to perform the job is at the sole discretion and judgment of the institute/department executive leadership.

Apply now

Application Analyst – Cleveland clinic UAE

cleveland clinic Abu Dhabi
cleveland clinic Abu Dhabi
cleveland clinic Abu Dhabi

Apply now

Application Analyst Level II- Cadence

Job Description

JOB SUMMARY

This is an Professional level analyst position; and s/he will have relative healthcare experience. S/he is responsible for acquiring foundational knowledge of clinical application [software], working closely with a Team Lead in completing project tasks and executing the following tasks as part of a clinical systems configuration and implementation: building system components, documentation of workflows and other project information, implementation and support of the clinical applications. The individual may have additional accountability to assist in the configuration, implementation and support of multiple clinical applications as assigned.

PRIMARY DUTIES AND RESPONSIBILITIES

Successfully achieve certification in primary clinical application assigned as determined by organizational need

Operational Activities

•Assists in preparation and documentation of clinical applications

•Assists in collecting and documenting workflow and gathering of requirements from various clinical stakeholders

•Ability to analyze queries as related to functionality of the clinical applications

•Populate designated databases for system build

•Assist with Testing activities; tests new application releases in conjunction with established change control processes

Go-Live Activities: 

•Troubleshoot problems or questions from end-users

•Assist in prioritizing and implement changes requested from the system.

Skills

EXPERIENCE REQUIREMENTS

Minimum of 0-2 years of experience in clinical support application, healthcare operations experience of equivalent experience

Basic knowledge of healthcare industry

Team player who creates a positive team environment

Customer Service orientation is required

Ability to perform independently and manage workload appropriately

Ability to communicate effectively with clinical and information technology personnel verbally and in writing

Demonstrated ability to establish and build strong working relationships

Baseline abilities with MS Outlook, MS Excel, MS Work, MS Visio and MS Power-Point

Ability to speak and write in English is required

Ability to speak and write in both English and Arabic is preferred

 

EDUCATION REQUIREMENTS

Associate or bachelor degree in Information Technology, Healthcare or -0-3 years equivalent experience required

ORGANIZATION-WIDE COMPETENCY ASSESSMENT REQUIREMENTS

All employees will embrace the CCAD mission, vision and values and be responsible for adhering to the core values of the institution, including: Patient’s First, Collaboration, Mutual Respect, Quality, Patient Safety, Integrity, Cultural Sensitivity and Compassion.

All employees are also expected to meet the standards of performance outlined in the Organization-Wide Competencies listed below as applied to the position.

Customer Service Orientation includes attitude, behavior, interpersonal skill and problem solving that enable an employee to respond to internal and external customer needs and expectations in a positive manner. Adaptability including teamwork, flexibility needed to fulfill job responsibilities, adapting to changes in work environment and accepting supervisory feedback. Efficiency and Effectivenessincludes quantity and quality of desired work, as well as organization skills necessary to perform successfully. Essential Job Requirements includes adherence to all relevant policies, procedures and guidelines affecting the work environment, as well as maintenance of required competencies and communication skills. Managerial Responsibilities includes overall accountability for assigned work group relative to operational goals, personnel requirements and budgetary constraints.

DISCLAIMER

The responsibilities described on this job description are intended to describe the general nature and level of work being performed by people assigned to this job. These statements are not intended to be exhaustive of all responsibilities, duties, knowledge, skills and abilities required of employees in the position.

Final determination of a candidate’s qualifications and eligibility to perform the job is at the sole discretion and judgment of the institute/department executive leadership.

Apply now

Analyst at DMCC Dubai

DMCC free zone company Dubai
DMCC free zone company Dubai
DMCC free zone company Dubai

Apply now

Vacancy No VN209
Vacancy Name Analyst
Employment Type Full Time
Job Purpose This role is responsible for working with cross-functional teams in the DMCC Free Zone to:

• Manage implementation of projects and system enhancements prioritised by FZ leadership.
• Create dashboards, reports and management information/business intelligence presentations for DMCC Free Zone, regulatory government entities and partners.
• Plan and execute customer advocacy programs such as mystery shopping, satisfaction surveys etc.
• Analyse data to derive meaningful insights and create presentations for management decisions.

Typically, an Analyst will work with all DMCC departments, DMCC member companies and external government and non-government entities depending on the engagement type. They will be flexible to adapt to business needs, analyse and interpret data efficiently and work at pace to deliver positive outcomes.

This role is critical in ensuring that all changes are implemented such that they are customer focussed and in-line with DMCC strategy and ethos.

This role also has to ensure that all relevant stakeholders are engaged in the appropriate phases of the change, all team members are committed to the success of the change and conflict of interests and mitigated.
Key Areas of Responsibility • Manage requirements through the project life cycle by establishing and maintaining agreements between all stakeholders.
• Consult with business and IT partners to plan and implement assigned projects within designated time and budget constraints.
• Analyse discrete business problems and make them easier to solve by leveraging on process and system architecture knowledge.
• Consult business functions and recommend optimal solutions to make business processes more efficient and effective.
• Analyse business process and compare result against the service standards and best practices. Present findings and work with directors and other personnel to identify and implement actions that will enable the respective departments to achieve set objectives
• Prepare dashboards, reports which enables organization to monitor performance and act for improvements. Develop productivity measures, efficiency analysis using statistical methods and best practices.
• Plan, execute and report outcomes of monthly satisfaction surveys, biannual and annual customer satisfaction surveys.
• Plan, execute and report mystery shopping surveys.
• Plan, execute and report ad-hoc internal/ external surveys requested by Free Zone management or other DMCC Functions.
• Coordinate with Knowledge Management to ensure communications, notifications and/or training sessions are done for external and internal stakeholders as is appropriate to the nature of change being implemented.
• Ensure that all technical information is circulated in the communications, notifications and training sessions is accurate.

To be successful in this role, you need to have:

• Bachelor’s Degree, MBA Preferred.
• 5-8 years’ experience in Business Analysis, Project Management, Process Excellence and Customer Advocacy
• Knowledge of Sales Force (Certification Desirable), Apsona Reporting Tool, Freezone Processes, Business Analysis, Project Management,

Apply now