This position is responsible for performing psychosocial assessments and contributing to the plan of care for patients with complex social, cultural or clinical needs.
Conducts patient psychosocial assessment and makes treatment recommendations
Provides consultation and collaborates with physicians, nurses and other health care team members to develop a comprehensive and coordinated plan of care
Engages patients and their families in adhering to the treatment plan by reducing or eliminating, to the extent possible, social, psychological, financial and behavioral barriers to successful outcomes
Assists Case Manager with complex social situations
Advocates on the patient’s behalf for access to appropriate post- acute care services
Identifies and assists the under or uninsured patient to locate available resources and advocates with payers and social agencies to locate sources of financial support
Acts as a resource to CCAD personnel on a wide range of social and cultural topics
Provides emotional support and education for staff
Minimum of four (4) years experience in social work is required
For UAE Nationals: minimum of two (2) years experience in social work is required
Knowledge of the requirements of government and other regulatory bodies
Strong problem-solving and conflict mediation skills
Ability to deal effectively with people at all levels of the health care hierarchy
Strong oral and written communication skills
Ability to speak and write in English is required
Ability to speak and write in Arabic is preferred
Bachelor’s degree in Social Work or Sociology is required
Master’s degree in Social Work is required
Current national license is required
ORGANIZATION-WIDE COMPETENCY ASSESSMENT REQUIREMENTS
All employees will embrace the CCAD mission, vision and values and be responsible for adhering to the core values of the institution, including: Patient’s First, Collaboration, Mutual Respect, Quality, Patient Safety, Integrity, Cultural Sensitivity and Compassion.
All employees are also expected to meet the standards of performance outlined in the Organization-Wide Competencies listed below as applied to the position.
Customer Service Orientation includes attitude, behavior, interpersonal skill and problem solving that enable an employee to respond to internal and external customer needs and expectations in a positive manner. Adaptability including teamwork, flexibility needed to fulfill job responsibilities, adapting to changes in work environment and accepting supervisory feedback. Efficiency and Effectivenessincludes quantity and quality of desired work, as well as organization skills necessary to perform successfully. Essential Job Requirements includes adherence to all relevant policies, procedures and guidelines affecting the work environment, as well as maintenance of required competencies and communication skills. Managerial Responsibilities includes overall accountability for assigned work group relative to operational goals, personnel requirements and budgetary constraints.
The responsibilities described on this job description are intended to describe the general nature and level of work being performed by people assigned to this job. These statements are not intended to be exhaustive of all responsibilities, duties, knowledge, skills and abilities required of employees in the position.
Final determination of a candidate’s qualifications and eligibility to perform the job is at the sole discretion and judgment of the institute/department executive leadership.