Sales Specialist wanted at Sheraton hotel – Sharjah, UAE

Sheraton Hotel Sharjah UAE

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Sheraton Hotel Sharjah UAE
Sheraton Hotel Sharjah UAE

Job Number 18001KH5
Job Category Sales and Marketing
Location Sheraton Sharjah Beach Resort & Spa, Sharjah, UAE
 
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.

Job Summary

Greet customers when they enter the shop, offer assistance in locating merchandise, and respond to questions regarding merchandise. Display merchandise in a neat, eye-appealing manner. Restock items as necessary, check expiration dates, and discard expired items. Keep storeroom neat and clean. Complete customer purchases, process all payment types, and process returns, refunds, and exchanges. Verify customer identification as required. Maintain appropriate cash levels in cash drawer, turn in all property monies and receipts, and ensure deposits/cash drops are verified. Follow checklist for opening and closing shop. Secure shop and monitor customer activity to prevent losses due to merchandise theft and damage. Report accidents, injuries, and unsafe work conditions to manager.

Merchandise Planner wanted by Home Center in Dubai

home centre dubai logo

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home centre dubai logo
home centre dubai logo

Expiry Date: 2018/07/02
Ref. JB3806517
Maximise sales and Profitability in the Business by providing effective planograms, managing assortments across stores by Territory/Department/Class/Sub-Class as responsible and ensuring inventory levels servicing minimum quantities to achieve or exceed sales targets set by the business

Branch Planning
Prepare a Planogram/Matrix for stores to which replenishment and allocation can be planned and managed
Managing stores and planning minimum quantities by SKU in line with planograms/matrices set
Continually review store sales, profitability, space, pricing, lifestyle etc. reviewing decisions on current assortments with the objective of giving a better solution of product to the customer’s needs
Providing feedback on findings to the merchandise teams i.e. Planning and Buying, shortages, sales information etc.

Building working relationships with Store managers identifying their needs and also providing information on key factors such as last pieces, items not selling, discontinued lines etc. allowing freshness into stores
Managing stores performance to budgets and working with Store Managers to resolve problems or exploit opportunitiesIn Season Management

Monitor Orders arrival into warehouse and ensure items are being displayed in the correct quantities where store planograms /Matrices have space/need (Daily)
Monitor Good and Bad selling Items to agreed parameters and propose actions to be taken (Weekly)
Ensuring space is created by continually monitoring sales of existing stock and clearing of discontinued lines and last pieces (Weekly)
Monitor Reports on Performance of Dept./Class/Subclass(where Applicable) to identify any exceptions to Sales, Stockholdings, Forward Covers, Inflows and propose actions on out of line situations to the Planners/Buyers in a monthly department meeting with action to be taken by the Planner (where Applicable) (weekly)
Ensure picks are running accurately and stock is arriving to stores in the correct manner
Check that all stock received in warehouses is allocated to stores, discuss out of line situations with the Planners and Buyers. (Weekly)Warehouse / Store Visits.
Visit warehouses and Stores on an agreed frequency to better understand commercial issues and the visual/practical displays enhancing your personal capability to make decisions on stock for that storeSystems Maintenance and Enhancement.

Senior Business Analyst wanted Ghassan Aboud – Dubai

Ghassan Aboud Group Dubai

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Ghassan Aboud Group Dubai
Ghassan Aboud Group Dubai

Senior Business Analyst (Automotive and Logistics)
Company: Ghassan Aboud Group
Experience: 10 to 15 years
We are looking for Senior Business Analyst who is skilled and knowledgeable in automotive after sales , supply chain, logistics, with deep understanding of automotive dealer and Third Party Logistics Provider process.

Key Responsibilities:
Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs.
Possesses expertise in the business unit(s) they support, as well as, an understanding of the IT organization’s systems and capabilities.
Analyzes business partner’s operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions.
Assists in the business process redesign and documentation as needed for new technology.
Translates high level business requirements into functional specifications for the IT organization and manages changes to such specifications.

Educates the IT organization on the direction of the business.
Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation.
Possesses an understanding of technological trends and uses this Knowledge to bring solutions to business units supported to enhance the enterprise’s competitive edge.
Strong IT background including System Development Lifecycle: initial idea development, requirements capture, process design, application development, testing, and implementation.
Use Domain knowledge to be proactive in seeking to produce a lean and optimized design.
Assist in making recommendations for buy versus build decision.
Education and Experience:

Bachelor’s or Master’s Degree in Computer Science, Information Systems, Business Administration, or other related field. Or equivalent work experience.
Experience in Business Analysis and proficient in Package Configuration and Change Management.
Should have progressing skills on Functional Architecture Design and Architecture Knowledge.
Should have mastered one or more ERP solutions; or one or more technical tools/ languages.
Multi cycle exposure to platforms like SAP, Oracle, Navision or other tier two ERP platforms.
Related work experience in managing a team of Business Analyst and working with senior level management, business unit and corporate staff executives to develop a technology strategy.
Must have strong understanding of retail and corporate functions to include their business drivers for success, process and approaches to business models.

Retail Assistant wanted — Walk in Interview

Employment Type: Full Time
Monthly Salary: Unspecified
Job Role: Retail Assistant
Minimum Work Experience: 0-1 Years
Minimum Education Level: High-School / Secondary
Listed By: Employer
Company Size: 201-500 Employees
Career Level: Junior
Description:
Walk in Interview on 12th May – Saturday
 
for a leading chain of Hypermarket in Dubai.

Location: 206, Home Center Building, Karama, Dubai- UAE.

Looking for candidates suitable for the below mentioned job profile.

1) Receptionist
2) Cahiers
3) Sales ( Display in Retail)
4) Product Merchandisers
5) Supervisor( Experience in Hypermarket environment)
6) Data Entry Staff
7) IT Support

Audit Assistant wanted by Shoe Mart in Dubai

shoe mart logo Dubai

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shoe mart logo Dubai
shoe mart logo Dubai

Posted Date: May 06, 2018
Expiry Date: 2018/07/05
Ref. JB3742779
Audit Assistant – Shoe Mart

Job Description
Stock Take Management:
•Conduct the stock takes at the stores and warehouse as per the SOP to ensure accuracy of stocks.
 
Store Audit:
•Conduct store audit as per the checklist to ensure compliances & process set up by the business.
 
Investigation & Special audit:

•Special audit and investigations will be conducted as per the audit engagement plan in order to access the risk & compliance.

SOP Management:

•Draft SOP in discussion with the operations & departments to ensure a reasonable assured and standardized process.

Skills
Knowledge of Oracle (preferred)

Knowledge of inventory management (preferred)

Sales Staff (MERCHANDISER) – walk in interview

Company Name: DULSCO LLC
Employment Type: Full Time
Monthly Salary: 2,000 – 3,999 AED
Benefits: As per labor law
Minimum Work Experience: 2-5 Years
Minimum Education Level: Bachelors Degree
Listed By: Employer
Company Size: 1001-5000 Employees
Career Level: Mid-level

Description:
DULSCO is Hiring Sales Staff (Merchandiser) Walk IN interviews on 30th April between 9:00 am to 1:00 pm
We are looking for experienced Sales Executive (Retails Sales)
Should have experience in selling TV in retail outlet. (UAE experience preferred)
Should have good communication skills in English
Location: – Dubai

Nationality: – Indian, Filipino, Pakistani Only
Gender: – Male/ Gender
Salary: – AED 3000/- + Standard benefits as per UAE labor Law. (Salary negotiable for right candidate)
Job responsibilities:

 Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned area
 Manage the flow of Guests , provide accurate wait times to incoming Guests if appropriate
 Tend to special Guest needs and requests
 Contribute to team effort by accomplishing related results as needed
 Ensure high levels of customer satisfaction
 Assess customers’ needs and provide assistance and information on product features
 Welcome customers to the store and answer their queries
 Follow and achieve department’s sales and “Go the extra mile” to drive sales
 Maintain in-stock and presentable condition assigned areas
 Actively seek out customers in store
 Cross sell products
 Team up with co-workers to ensure proper customer service
 Build productive trust relationships with customers

Walk In interview – 30th April 2018 – 9 am to 1 pm Dulsco Head Office – street no 26, Al Quoz industrial area 4. Dubai.

How to get there: Easiest way is via Metro. Please alight/get down at First Abu Dhabi Bank metro station and take feeder bus F25. Get down at Al Quoz Dynamic Industries Station (Bus Stop is in front of Dulsco Head Office)

Goods receiver – Counter staff – Supervisor – Bakery Staff – Fishmonger wanted by Grandiose Retail in Abu Dhabi

Grandiose UAE Logo

STAFF WANTED BY GRANDIOSE RETAIL IN ABU DHABU

Goods receiver apply here

Grandiose UAE Logo
Grandiose UAE Logo

Experience: 2+ years with a reputed supermarket / hypermarket in a similar role
Job Description
 
Receive and disburse the goods, maintain the inventory records and coordinate with Branch Manager for various tasks.
 
Receive the goods, ensure the quantity and quality received is as per order / invoice
Keep a log when items are received and inform Store Supervisor if goods are not delivered on time.
Store the goods at the designated location and organize as per the procedures/standards
Maintain a record of goods to return and share with the Branch Manager as and when required

Counter Staff – Fruits & Vegetables apply here

Experience: 1 year in a reputed supermarket / hypermarket preferred
Job Description

Responsible for weighing, wrapping, sealing and labelling of fruits and vegetables.
Maintain excellent Customer Service.
Maintain section display as per standards.
Good knowledge in Food Hygiene, Safety and HACCP standards of Dubai / Abu Dhabi

Supervisor – Fruits & Vegetables apply here

Experience: 2+ years with a reputed supermarket / hypermarket in a similar role
Job Description

To ensure smooth operations of section in terms of display, sales and customer service
Excellent knowledge of fruits & vegetables, including product display, handling and storage.
Good knowledge in Food Hygiene, Safety and HACCP standards of Dubai / Abu Dhabi

Counter staff – Bakery apply here

Experience: 1 year in a reputed supermarket / hypermarket / cafe preferred
Job Description

.Attending, helping and guiding customers in selecting right products
Good knowledge of bakery products including preparation, handling and storage.
Maintain excellent Customer Service.
Maintain section display as per standards.
Good knowledge in Food Hygiene, Safety and HACCP standards of Dubai / Abu Dhabi

Counter Staff – Cheese and Delica apply here

Experience: 1 year in a reputed supermarket / hypermarket preferred
Job Description

Responsible for preparing, slicing, wrapping, weighing and pricing cheese, delicatessen and hot meals products.
Maintain excellent Customer Service.
Maintain section display as per standards.
Good knowledge in Food Hygiene, Safety and HACCP standards of Dubai / Abu Dhabi

Supervisor – Delica-Cheese-Bakery Counter apply here

Experience: 2+ years with a reputed supermarket / hypermarket in a similar role
Job Description

To ensure smooth operations of section in terms of display, sales and customer service
Excellent product knowledge of delicatessen, salads, antipasto, hot meals and bakery.
Must be able to handle all sections
Good knowledge in Food Hygiene, Safety and HACCP standards of Dubai / Abu Dhabi

Fishmonger apply here

Experience: 1 year in a reputed supermarket / hypermarket preferred
Job Description

Responsible for cleaning, grading, sorting, filleting and portioning fish and other seafood as per standards.
Maintain excellent Customer Service.
Maintain section display as per standards.
Good knowledge in Food Hygiene, Safety and HACCP standards of Dubai / Abu Dhabi

 

Store Manager – Sandro – MOE – Dubai

Al-Futtaim-Real-Estate-Group logo Dubai

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Al-Futtaim-Real-Estate-Group logo Dubai
Al-Futtaim-Real-Estate-Group logo Dubai

Store Manager | Sandro | MOE | Dubai
Date: 19-Apr-2018

Location: Dubai, AE

Company: Al Futtaim Private Company LLC

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

Come join us to live well, work better, and be the best.

About The Role

This is an exciting opportunity to manage the overall operation of our Sandro store in MOE. In the role of Store Manager, you will ensure that the sales and profits are maximised as well as providing direction to your team through leadership, motivation and effective communication.

As a Senior Brand Ambassador for Sandro, you will motivate and develop your team to deliver exceptional results. You will manage the stock levels and ensure the frequency and volumes of deliveries are according to peaks and always have adequate stocks available in the stores.

About You

To be a successful Sandro Store Manager, you will have experience within a Store Manager or equivalent level role, preferably in a luxury retail environment. You will have a passion for fashion, be commercially aware of new trends and keep up with regional season trends in the market.

You will have excellent leadership and people management skills, proven ability to increase sales and profitability, sound commercial and brand awareness and good technical proficiency with SAP, MS applications, and POS systems. You will be a true leader with the ability to interview, train, develop and assess talent.

 

Accountant / Computer Operator – Walk in interview

Posted on: 12th April 2018
Company Name: Caramel Center LLC
Employment Type: Full Time
Monthly Salary: 2,000 – 3,999 AED
Minimum Work Experience: 1-2 Years
Minimum Education Level: N/A
Listed By: Employer
Company Size: 11-50 Employees
Career Level: Junior
Description:
Required a junior Accountant / Computer Operator.

Walk in interview time – 16.00 – 19.00 (all days).
ADDRESS

Botanica Tower,
268, King Salman Bin Abdulaziz Al Saud Street
Botanica Tower Al Sufouh Rd JBR, 114385 Dubai, United Arab Emirates

Retail Sales Representative – Toys R Us in Dubai UAE

Toys R Us Dubai

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Toys R Us Dubai
Toys R Us Dubai

Retail Sales Representative | Toys R Us | UAE
Date: 03-Apr-2018
Location: Dubai, AE
Company: Al Futtaim Private Company LLC

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

Come join us to live well, work better, and be the best.

JOB PURPOSE:

Responsible for sales generation and delivering a positive customer experience, and for a variety of operational duties as assigned by the store management team

KEY ACCOUNTABILITIES:

Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.

Creates a positive first impression for the customer through an energetic attitude and adhering to dress code.

Greets customers immediately upon entering the store with a smile and sincere non-business like greeting.

Provides customers with current relevant information about the product.

Provides quality service in the fitting rooms, follows up with customers in a timely manner, maintains cash wrap cleanliness and attempts to add on to the sale.

Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness and captures customer information in the database.

Sincerely thanks all customers for shopping at Guess as they exit the store, and invites them back.

Miscellaneous Responsibilities

Participates in and attends all store meetings and other related functions.
Represents a positive attitude toward the merchandise, the brand and the company.
Participates in all inventories.
Assumes and completes other duties as assigned by store management.
Meets or exceeds weekly sales targets.
Satisfactorily completes all duties as assigned by management.
Is punctual and adheres to designated work schedule.
Is flexible and works well with peers and management to accomplish duties.
Follows Policies and Procedures.
Performs housekeeping duties as required.

Minimum Qualifications and Knowledge: High School Degree.

Minimum Experience: 1-2 years of retail sales experience.

Job-Specific Skills: Good verbal communication skills, some heavy lifting.

Behavioral Competencies: An eye for fashion trends & professional behavior.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

Business expert sales wanted by Apple in Dubai

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AE-Business Expert
Job Number: VariousUnited Arab EmiratesPosted: Apr. 3, 2018

Retail Store
Job Summary
At the Apple Store, you connect business professionals and entrepreneurs with the tools they need in order to put Apple solutions to work in their businesses. As a Business Expert, you help them learn about Apple products and explore various possibilities. You’re part of a team that’s passionate about helping businesses succeed. With your understanding of business needs and enthusiasm for Apple, you find great satisfaction in offering powerful, innovative solutions to each customer.
Key Qualifications
•Knowledge of how businesses use technology and what Apple solutions can offer them.
•Comfort using the phone to interact with customers and to position business solutions.
•Ability to facilitate business experiences through in-store briefings, workshops, and events.
Description
As a Business Expert, you introduce Apple solutions, technology, and services to business customers. You spend time on the sales floor, meeting first-time and current business customers and learning their needs. You generate new leads and build relationships, connecting over the phone or through in-store workshops and events. You discover customer needs through briefings and work with the Business Team to prepare and present proposals. For customers with more complex needs, you work with the entire Business Team to craft the ideal solutions. Finally, you inform and offer customers the complete suite of sales support options. By engaging customers to think about the possibilities of Apple technology in their businesses, you help build success – not only for your team, but for our customers as well.

Additional Requirements
• You have at least one year of experience selling in the business market.
• You’re comfortable developing qualified leads by phone.
• You have strong people and presentation skills, and excellent written and verbal communication skills.
• Multilingual ability is a plus.
• You’ll need to be flexible with your schedule. Your work hours will be based on business needs.

Luxury Retail Agent wanted in Bulgari hotel Dubai

Bulgari hotel Dubai
Bulgari hotel Dubai
Bulgari hotel Dubai

Luxury Retail Agent
Apply
Job Description
Posting Date Mar 27, 2018
Job Number 18000VJB
Job Category Sales and Marketing
Location Bulgari Hotel & Resorts, Dubai, Dubai, United Arab Emirates VIEW ON MAP
Brand Bulgari Hotels & Resorts
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand.

Job Summary

Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

APPLY HERE

Refrigerated Truck Driver wanted by CARREFOUR UAE

carrefour shopping in Dubai

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carrefour shopping in Dubai
carrefour shopping in Dubai

Job Name Refrigerated Truck Driver – UAE
Department Receiving
Devision Services Division
job code CAR UAE
job Status Open
Branch Name All Branches
Responsibility
A refrigerated trucker driver is a specialized transportation worker. The cargo carried by these types of truck drivers is sensitive and kept at a specific low pre-determined temperature. This puts an increased amount of importance and stress upon refrigerated truck drivers to arrive to their destination on time in order to ensure the cargo does not spoil or ruin due to normal or hot temperatures.
Qualifications
Valid UAE – LMV / HMV driving license
Knowledge of UAE Roads

Tenancy Delivery Manager wanted by Atkins in Dubai

Atkins global logo

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Atkins global logo
Atkins global

Tenancy Delivery Manager
FG-005530
Construction, Infrastructure
Projects:

1.The concept / theme is a streets and square concept, with an outdoor ambience incorporated within an indoor conditioned environment. Aesthetically designed keeping the family shopper in mind, the retail offerings of the mall have been categorized into 3 distinct districts. The project will feature 2 million square feet of leasable space spread over ground and first floor levels, comprising c.650 retail and F&B outlets, three major family entertainment centres, a 20-screen Cineplex, a hypermarket, and outdoor events area.

2.The mall will deliver modern ”industrial chic” architecture and interior design and will provide over 50 F&B offerings across two levels with external terraces to maximise the integration with the adjoining Expo Plaza Park, an urban green park of multi-recreational and sports usage. Key entertainment offerings include a 9 screen cinema and large family entertainment centre located at opposite ends of the linear mall positioned to draw custom down the main mall concourse spine of approximately 300m in length. The mall will consist of c. 180 units.

Tenancy Coordination & Delivery/Project Management Services:

The scope of services to be performed by the Service Provider shall include as a minimum:

a) Ensure all works pertaining to the retail unit fit out and handover of the trading units to The Dubai Mall Operational Team are completed on time and to the required standards.
b) Ensure nominated unit is ready for handover prior to tenant commencement.
c) Management of all pre-handover contractor briefing, meetings and minutes of the same
d) Ensure all tenancy fit outs are in-line with the approved drawings and project standards
e) Carry out daily on-site inspections and fit out progress monitoring reporting
f) On-going monitoring of the fit out phase to ensure attendance, programme, compliance, health and safety and quality standards are met
g) Ensure on-going tenancy issues are resolved
h) Ensure all fit out base building queries are issued to Emaar Development Project Consultants for action & clarification

Tenancy Coordination & Delivery/Project Management Deliverables Present the following:

RDT Project Execution Plan inclusive but not limited to:

Master Tenant Fit Out Programme (P6 software) inclusive of:

All tenancies and the key design, construction, completion and handoveractivities/ milestones
Alignment to Main Contractor Base Build construction programme inclusive ofcritical path and key milestones pertaining to unit handovers and MEPservices commissioning, authority inspections and certification inclusive ofTaking Over Certificate (TOC)
Weekly Design and Construction progress and tracking reports
Project overviews indicating the vital parameters and progress of all units.Mitigation plans for units under delay
Physical site possession checklists, reports and tracking
Design, Permits and Construction approvals process
Verify & certify all local authority documentation for carrying out works on site.Verify availability of DCD/ OM/ DEWA approved documentation on site.
Completed Emaar approval forms, including, but not limited to the following:
Tenant Authorised Representative details
Tenant Designer details
Tenant MEP consultant details
Tenant Structural Consultant details
Tenant Lighting Consultant details
Tenant General Contractor details
QA/QC plan
Design Management plan inclusive of:
Design submission forms for all stages of Concept & detailed design includingMEP design
Construction Management plan
Site inspection reports
TVR Tracking report
Collection & log of contractor’s insurance
Processing of general & hot- work permits
Assisting in manpower & material movement & site logistics
Assistance in hoarding movement to facilitate shop front construction
Assistance in final hoarding removal
Daily site inspection
Photographic record of site progress for all units.
HSE management plan aligning to Main Contractor HSE policies.
In the case of Dubai South Mall specific management planning to assure tenant contractor compliance to the Worker Welfare and HSE minimum assurance standards
Issuance of penalties to errant contractors (HSE violation)
Commissioning, Inspections and retail opening plan
Review & sign off of project close out documentation including T&C reports. Pre handover inspections reports, including compliance with LOD’s
Pre site handover design meeting minutes
Pre-Opening defects report
Pre-Trade inspection report and sign off prior to opening sheets
Defects close out report
Site inspection reports
Pre-Trade inspection report and sign off prior to opening sheets
Compiling project documentation and issuance to the asset team prior to opening.
Liaising with local authorities for facilitating onsite inspections.
SNC Lavalin’s Faithful+Gould business is one of the world’s leading integrated project and programme management consultancies; with over 2,400 professionals operating worldwide.

Our aim is to protect and maximise our clients’ interests throughout the planning and delivery of projects, ensuring they are delivered on time, on budget. We pride ourselves on collaborating with client teams and developing long-term relationships.

Key services include, Project management, programme management, project controls, commercial management, cost management and expert scheduling and construction planning.

Our industry is going through a digital transformation and we have been investing in and pioneering digital methods to improve all aspects of our service. We have focussed our digital transformation around platform modernisation and product development and through standardisation and automation, we are achieving efficiencies that are directly passed on our clients who benefit from a consistent quality of service as well as the savings.

Active in the Middle East for over 20 years, we have offices in the UAE, Qatar, Oman and Saudi Arabia. We hire and retain only the best people in the industry. Our success is built on recruiting – and then developing – brilliant people from a broad range of professional and cultural backgrounds. It’s precisely this diversity of talent that sets us apart.

Acquired by SNC Lavalin in 2017, we also have an extensive depth of geographic exposure across 50 countries and the breadth of 53,000 experts. As one of the largest engineering contractors, we have access to 17,000 staff in the Middle East making us one of the largest multidisciplinary consultancies in the region.

Internal Relationships:
Participate in meetings to discuss issues and status
Review and determine daily priorities
Seek authorization when required
Seek performance feedback
Escalate issues through chain of command
Establish priorities
Seek and provide information
Seek clarification regarding agreed terms and conditions with merchant
Define scope of works in preparation of tenancy
Track activities to ensure tenancy is handed over to lessee by deadline
Discuss issues
Liaise with Centre Management to coordinate works and costs
Discuss and coordinate issues
Report status in Retail Design Management meetings on each asset.
Track activities to ensure tenancy is handed over to lessee by deadline
Detail lessor and merchant requirements and lease terms and conditions
Assist billing tenants for works
Coordinate and obtain final lease plan for Retail Design Management
External Relationships:
Confirm lease terms and conditions
Discuss merchant issues
Handover tenancy to merchant/s and or Tenant Authorized Representative (TAR)
Assist billing tenants for TVR works
Liaise with the Lessee and the local municipality to seek permits and approval for works within associated with tenancy
Resolve issues impacting with the centre
Coordinate quotations with contractors
Project manage works with contractors for tenancies
Manage Health & Safety
Collect certificates for trade
Experience Required:
Ideally experience in retail project management of buildings and facilities of similar project
Management skills and the ability to relate to the complexities of managing retail property
University degree or equivalent in a technical discipline preferably Interior Design or Architecture
Diploma/ Certificate in Occupational Health and Safety or equivalent
Excellent communication skills
Conflict Management Skills
Site Management Skills
Knowledge of Authority Processes
Rewards and Benefits:

We offer an excellent package which includes:
A competitive salary
Accommodation allowance
Transportation allowance
22 calendar days annual leave
Medical and life insurance cover
Company gratuity scheme
Discretionary bonus scheme
Annual flight allowance to point of origin
Employee Well-Being Programme – 24 hour free advice on financial, legal and family care specialists and also access to personal health, fitness and nutrition consultants

Security Supervisor wanted by Debenhams – Dubai, UAE

debenhams dubai deira

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debenhams dubai deira
debenhams dubai deira

Security Supervisor – Debenhams – UAE
Job no: 2202139
Location: Dubai
Deira City Centre

Debenhams

Debenhams is a leading department store chain that originated in the UK and carries a full range of cosmetics, womenswear, lingerie, accessories, menswear, childrenswear and home. The store offers a unique combination of exclusive designer brands, international brands and Debenhams’ own collection. Our customers are enticed inside because we stock the latest trends, and the customer service ensures customers return. As a brand we are knowledgeable, enthusiastic and driven.

The Role:

As Security Supervisor, you will ensure a safe and pleasant environment for customers and employees by supervising and assigning the tasks, patrolling areas, and schedules (rotas) for Security Officers. You will also monitor stock deliveries and storage to ensure compliance with company procedures and health & safety standards.

Qualifications & Requirements:

You will have:

• Fluent in English

• A working understanding of EAS & CCTV systems

• Knowledge of local civil, criminal, and labour laws

• The ability to produce meaningful and accurate reports, both verbal and written

• Knowledge of SERA / DIP

• Minimum 3 years’ experience in retail management (desirable)

• No previous disciplinary misconduct or criminal convictions on your record

• Has a valid driving license (preferable)

About Us:
M.H. Alshaya Co. is a leading international franchise operator for nearly 90 of the world’s most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, Victoria’s Secret, Boots, Pottery Barn and KidZania. The company operates over 3,900 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment.

Alshaya’s stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 53,000 people from over 120 nationalities.

The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.

M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments.

Advertised: 13 Mar 2018 Arabian Standard Time

RETAIL SHOP ATTENDANT wanted by Waldorf Astoria hotel, DUBAI

waldorf astoria Dubai the palm

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waldorf astoria Dubai the palm
waldorf astoria Dubai the palm

RETAIL SHOP ATTENDANT
Waldorf Astoria Hotels & Resorts

Apply Now
Not ready to apply?
Job Summary
A Retail Shop Attendant provides retail services for Guests to contribute to an overall exceptional experience in shopping as required.
What will I be doing?
As Retail Shop Attendant, you will ensure guests satisfaction, to provide services for Guests to contribute to an overall exceptional experience. A Retail Shop Attendant truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards:
 
Welcoming and assisting Guests in a timely and efficient manner
Ensure an efficient retail shop experience for Guests, including suggesting and helping, as required
Ensure that the Guests’ shopping experience is enjoyable so that they come back
Assist to create return business which in turn generates business
Attend appropriate training courses, when required, and assist with the Front Office team when required

Maintain outstanding store conditions and visual merchandising standards
Keeping the areas clean and well organized
Accurately describe products features and benefits
Maintaining a fully stocked store
Assist other departments, as necessary
What are we looking for?

Retail Shop Attendant serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Previous experience in a customer-focused industry
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Calm, efficient, and organized with great attention to detail
Ability to multi-task while maintaining a positive attitude when working with a Guest
Professional manner with an emphasis on hospitality and guest service
Ability to work on your own and as part of a team
Competent level of IT proficiency
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Previous experience in a Retail Shop in hospitality
Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors
Conflict resolution experience

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Accounts Supervisor wanted by Ghassan Aboud group Dubai

Ghassan Aboud Group Dubai

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Ghassan Aboud Group Dubai
Ghassan Aboud Group Dubai

Supervisor – General Ledger and Revenues
Company: Ghassan Aboud Group
Experience: 5+ years in General Ledger with SUPERMARKET experience
Location: Dubai
Job Description

Responsibilities:

Supervise/perform the complete recording, reporting & analysis function of Retail Division
Monitor the cash collection, deposit & reconciliation process to ensure accurate recording and safe handling of cash
Perform daily bank reconciliation, Expense bookings and accrual entries
Perform Fixed assets posting and managing Fixed assets register
Perform periodic period end closing and report accurate and timely financial results to the management
Manage relationship with related parties and banks for necessary business matters
Ensure Compliance with International Financial Reporting Standards
Perform the monitoring function to ensure that the company policies and procedures are followed
Provide input on Policies improvement
Assist in preparation of business unit budgets and ensure approved budgets are strictly followed
Partner with Business Team
Ensure effective internal controls are in place to reduce the risk of fraud and error
Ensure that ERP systems are effectively implemented and work with IT Function closely to make it happen
Perform cash flow forecasting & analysis, manage the funds efficiently and effectively and liaise with other group entities for this purpose

 

Checkout Supervisor wanted by Grandiose Store in Abu Dhabi/Dubai

Grandiose UAE Logo

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Grandiose UAE Logo
Grandiose UAE Logo

Checkout Supervisor – 5 (for Grandiose Store Supermarket in Abu Dhabi and Dubai )
Company: Grandiose Retail
Experience: 3 + years of experience with a reputed retail Store (ONLY CANDIDATE WITH SUPERMARKET EXPERIENCE CAN APPLY.) Male & Female are required for this position
Location: Abu Dhabi / Dubai
Job Description

Responsibilities:

1. Supervising all the function in Check out counters.

2. Supervising all cashiers and porters in checkout.

3. Customer Service (Passing informations, Exchanging & refunding of items).

4. Ensuring smooth running of business in checkout counter.

5. Handling customer’s needs and complaints for customer satisfaction.

6. Handling all activities related to checkout area.

Merchandising Assistant wanted by Robinsons in Dubai

Robinsons luxury shopping Dubai

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Robinsons luxury shopping Dubai
Robinsons luxury shopping Dubai

date: 28-Feb-2018

Location: Dubai, AE

Company: Al Futtaim Private Company LLC

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

Come join us to live well, work better, and be the best.

About the role:

As a Merchandising assistant you will be responsible to ensure well created & maintained Master Data consistency within the timeline, upload PO’s/Pricing in sync with Buyer(s)& AFG Group policy, profit centre creations in SAP, and chasing contracts from Vendors maintenance.

You will be reporting to the Control Manager and will be responsible to prepare the Sale list, coordinate with buyers & store team for Sale participation and implement Sale prices as per timelines agreed with management, assist in Sales/ Stock /Buying & Markdown reviews and preparing various MIS reports as per the timelines prescribed by company. You will be interacting with audit & provide assistance to internal/external auditors to facilitate completion of audits, support in Providing & correcting data for any discrepancies in sales postings related to article data definition.

About you :

To be a successful Merchandising Assistant, you should have previous 3 to 4 years experience in a similar role preferably in retail and good knowledge in master data management . You should be proficient in SAP and excellent in analytical and numerical skills.

You should have excellent knowledge of MS Office with strong Excel skills and good attention to detail.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

 

Cashier wanted by Centrepoint in Dubai

centrepoint shop Dubai

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centrepoint shop Dubai
centrepoint shop Dubai

Posted Date: Feb 27, 2018
Expiry Date: Mar 07, 2018
Ref. JB3777939
Job Description
Cash/ Credit Card transactions/ Gift Vouchers Handling
Provide excellent customer service to all the customers at all times
Ensure that the prices are updated regularly in the system
Ensure counting of cash after the last customer leaves the showroom
Ensure proper rates/ denominations of currencies
Conduct security checks for the currency/ credit cards/ cheques etc. when required
Check whether the cash machines are working properly or not
Greet and inform the customer about LPC, Gift Vouchers, extended warranty; various promotions etc.
Recheck the credit card transactions
Ensure that all stationery and carriers bags are present at their station prior to opening
Maintain in store discipline and service standards
Ensure house keeping standards within the cashiers counter as per the company’s standards
Ensure that all POS machines are in excellent conditions.
Ensure highest customer service, safety/ security and discipline inside the POS.
Accurately process transactions for customers in an efficient manner
Count the float for his/ her designated till prior to opening to ensure accurate accounting
Follow the close down procedures for their designated till at the end of trading
Ensure that their designated till is fully operational and in working order
Inform Management of price queries
Remove security tags from garments and items purchased by customer
Fold garments in the correct way and present them in the correct size carrier bag to the customer after payment
Act in a friendly and polite manner at all times
Be aware of queue build up at the till point and inform the Chief Cashier of the same
Show initiative in dealing with problems
Greet all customers with a friendly smile and a welcome as they approach the till
Advice customers of the availability of gift vouchers and other concept promotions at&
Skills
High level of honesty and integrity

Basic accounting acumen

Knowledge of credit card transaction operations

Communication skills

Proactiveness and flexibility

Customer service orientation

Currency; denominations / elementary product knowledge

Numerical Ability

Start date: 2018-03-08
Full time
Monthly Salary Range: AED 2,000 – 3,000
Number of Vacancies: 7

Car salesman wanted by Al Tayer in Dubai

Al Tayer Motors Dubai logo

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Al Tayer Motors Dubai logo
Al Tayer Motors Dubai logo

Sales Advisor – Lincoln

REF: 160004P5
HOT
Job Purpose

To plan, initiate and conduct sales process with the customers visiting the showroom or while on sales call and contribute in achieving the sales targets

Job Skills

1. Degree in any discipline or through automotive vocational route
2. 3 – 5 year solid experience in fleet sales in the GCC market.
3. Good knowledge of automobile sales gained through formal training or work experience. Preferably bilingual (Arabic and English)
4. Attention to details and concern for quality
5. Dynamic and proactive personality

Key Responsibilities

1. Carry out sales in accordance to pre agreed monthly targets and budgets.
2. Prepare/ maintain visit/ call reports/log highlighting salient features and advise the Manager of the same.
3. Report weekly/ monthly on agreed performance data, comparing actual with targeted/ budgeted performance.
4. Attend to customers visiting the showroom, initiate sales process with them paying attention to their needs and offer qualified advice on the specifications of the product.
5. Maintain close contact with prospect customers, make sales call and visit them to suit their schedule/ convenience. Introduce and follow up suitable sales prospects.
6. Maintain customer database and contribute towards the development of prospects list. Keep abreast of competition in this segment of cars.
7. Ensure pre-delivery inspections and proper documentation of the sales transaction
8. Ensure details of all vehicle transactions are accurately completed & recorded and registered with sales administration, including payment and the registration of the vehicle with the traffic department and invoicing.
9. Provide highest degree of customer service and satisfaction at all times in accordance with the company’s sales policies and procedures to maximize future recommended or repeat sales
10. Ensure that the customer is aware of all available extras, accessories and warranties.
11. Notify the customers of delay, changes in the requirements and specifications etc., if any, ensuring smooth conclusion of vehicle handover.
12. Provide customers with qualified advice on vehicle finance and insurance facilities.
13. Participate in seasonal sales campaign and promotions to maximize sales penetration

Baby & Children Section Manager wanted by Carrefour in Dubai

carrefour shopping in Dubai

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carrefour shopping in Dubai
carrefour shopping in Dubai

Job NameBaby & Children Section Manager
Department TEXTILE
Devision Commercial Division
job code TEX05
job Status Future
Branch Name All Branches
Responsibility
• Ensure exceptional customer service is delivered at all times.
• Manage and motivate the team to meet sales targets and margin and ensure efficiency.
• Manage and ensure proper stock management (stock value, control out of stock, orders and merchandise deliveries) in coordination with the section supervisors.
• Analyse the competition pricing and promotional activities to ensure competitive advantage.
• Manage and control attractive displays and correct pricing are implemented at all times.
• Establish attractive display implementation of merchandise inside the section.
• Negotiate internal promotions with the supplier to enforce the image of discount inside the section.
• Ensure proper trainings to the team in order to improve their skills.
Qualifications
• University degree and/or professional qualifications.
• Fluent English and computer skills are MUST.
• Strong negotiation, communication and leadership skills.
• Ability to work under pressure.
• Experience:3-5 years exp as Section Manager in Textile.

Supervisor Deli Counter wanted by Grandiose supermarket in Dubai&Abu Dhabi

Grandiose UAE Logo

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Grandiose UAE Logo
Grandiose UAE Logo

Supervisor – Delica-Cheese-Bakery Counter
Company: Grandiose Retail
Experience: 1 – 2 years in supermarkets/hypermarkets
Location: Abu Dhabi / Dubai
Job Description

Job Purpose

To ensure smooth operations of Delicatessen, Dairy and Baker counters in terms of display, sales & margins and customer service

Candidate Requirement

Knowledge and interest in market trends, excellent product display skills and attentive to detail.
Very Good knowledge in Food Hygiene, Safety and HACCP standards of Dubai / Abu Dhabi
At least 2 years experience in the same capacity in a reputable supermarket/hypermarket

Only UAE based candidates, preferably Dubai/Abu Dhabi may apply.

 

Section Supervisor for Grandiose Supermarket in Abu Dhabi&Dubai

Grandiose UAE Logo

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Grandiose UAE Logo
Grandiose UAE Logo

Section Supervisor – 10 (for Grandiose Store Supermarket in Abu Dhabi and Dubai)
Company: Grandiose Retail
Experience: 3 + years of experience with a reputed retail Store (ONLY CANDIDATE WITH SUPERMARKET EXPERIENCE CAN APPLY.) ONLY male are accepted for this position. English (written & spoken proficient is mandatory)
Location: Abu Dhabi / Dubai
Job Description

Responsibilities:

1. Supervising sales staffs.

2. Supervising stock quantity and availability.

3. Arranging and following display agreements.

4. Acting as a bridge between staffs and management in passing informations.

5. Implementing management instructions.

6. Customer service.

7. Fully responsible for the section’s hygiene.

8. Organizing the proper merchandise of the items & handling all activities related to the section.

Checkout Supervisor for Grandiose Supermarket in Abu Dhabi/Dubai

Grandiose UAE Logo

APPLY HERE

Grandiose UAE Logo
Grandiose UAE Logo

Company: Grandiose Retail
Experience: 3 + years of experience with a reputed retail Store (ONLY CANDIDATE WITH SUPERMARKET EXPERIENCE CAN APPLY.) Male & Female are required for this position
Location: Abu Dhabi / Dubai
Job Description

Responsibilities:

1. Supervising all the function in Check out counters.

2. Supervising all cashiers and porters in checkout.

3. Customer Service (Passing informations, Exchanging & refunding of items).

4. Ensuring smooth running of business in checkout counter.

5. Handling customer’s needs and complaints for customer satisfaction.

6. Handling all activities related to checkout area.

SALES ASSOCIATE wanted by Azadea in Dubai

Azadea Dubai logo

APPLY HERE

Azadea Dubai logo
Azadea Dubai

The Sales Associate is responsible for serving customers on the shop floor and answering their needs in a timely manner in order to ensure a high level of customer satisfaction and achieve optimum sales results.

Key Accountabilities
Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards
Assist customers in their purchase decisions by helping them select relevant and appropriate products, offering proper advice and suggesting gift vouchers when applicable
Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times
Watch for and prevent security risks and thefts and escalate occurring incidents to the hierarchy in a timely manner in order to avert loss
Perform physical and electronic inventory of shop products on a regular basis as per Company guidelines in order to ensure accurate stock keeping
Arrange and display received merchandise under the direction of the Merchandiser/Shop Manager; change tag prices of products during promotion periods or as needed
Take measurements for any needed alteration, assign price according to set price list, all the alteration book, and notify tailor of the amendments
Qualifications, Experience, Knowledge
Bachelor’s Degree is a plus
Fluency in English
Proficiency in MS office
Competencies
Attention to details
Change and Adaptability
Communication Skills
Cultural Awareness
Customer Focus
Initiative
Teamwork

 

Van salesman wanted by Jeema water in Dubai

Jeema water Dubai
Jeema water Dubai
Jeema water Dubai

APPLY HERE

Job Description
Sell and execute all authorized products, packages, packages and promotions by displaying excellent customer service over an established route to regular customers
Obtain the best-selling position in the account
Solicit new opportunities and source ADR’s (Area Development Representatives) support against these opportunities
Manage stock levels to ensure continuous availability and is responsible for regulation rotation
Fill and rotate all the shelves, displays and equipment in alignment with ERC standards
Manage daily settlements of cash and collection of payment consistently
Maintain records including route cards/books. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken including route cards/books
Minimum 3 years FMCG Van Salesman experience
With UAE Driving License

Send your CV’s to hr@erc.ae
make sure you add the Job title in the subject Line.

Manager Merchandising and Retail (eCommerce) wanted by Etihad in Abu Dhabi

Etihad airways UAE
Etihad airways UAE
Etihad airways UAE

APPLY HERE

Manager Merchandising and Retail (eCommerce)

Date: 05-Feb-2018

Location: United Arab Emirates

 

This is a key opportunity to take responsibility for leading multiple ecommerce projects or a large program, and is accountable for budget, roadmap planning activities and schedule management which includes merchandising, offer management, improving payment conversion rate by implementing new processes, recommending UX/UI changes on payment pages and/or evaluating new online payment solutions.

 

The ideal candidate must possess a strong entrepreneurial spirit and passion to create innovative, customer-centric solutions with the ability to closely collaborate closely with internal and external stakeholders.

 

  • Manage medium to large ecommerce, merchandising, digital payments and/or digital transformation projects using best practices and be accountable for deliverables by understanding and balancing the competing demands for project scope, time, cost and benefits
  • Develop and maintain the ecommerce projects roadmap and manage prioritization and trade-offs among customer experience, sales, margins, site performance and operational support while developing consensus around prioritization
  • Responsible for the development, implementation and optimization of all payment solutions on web and mobile, with particular emphasis on adding new payment methods and increasing the overall payment conversion rate
  • Define, prioritize, allocate resources, track and provide status reporting of work assignments, projects, programs
  • Lead enhancement projects of various levels of complexity in a project manager role; to include creation of project schedule and risk management tasks
  • Provide ongoing assessment of industry trends and reports with recommendations to Senior management on online merchandising opportunities and payment trends
  • Develop project communication plan; ensure project stakeholders and leadership are regularly informed and aware of project status, delays and achievements
  • Accountable business owner for all ecommerce projects on adoption of new or enhancement projects on Merchandising, Offer Management and Shopping Cache technologies
  • Collaborate with other department including Finance, Technology & Innovation, Global Sales, Commercial and Corporate strategy for successful delivery of systems enhancements and new projects

 

 

Qualification & Education:

  • Bachelor’s degree in Information Technology, Computer Science, Business Administration or related field
  • 3+ years in a product management role, or equivalent work experience

 

Experience:

  • Minimum experience of 5 years in the airline industry or relevant industry (digital/retailing/merchandising experience)
  • Experience in ecommerce and web oriented technology products as well as usage  of web analytics tools
  • Experience as a product leader in an agile product development environment
  • Strong communication skills and experience working with highly technical management teams
  • Strong project management skills while working independently to take full ownership of projects and deliver with confidence and ease

 

 

 

About Etihad Airways
Etihad Airways began operations in 2003, and in 2015 carried 17.4 million passengers. From its Abu Dhabi base, Etihad Airways flies to or has announced plans to serve 116 passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and the Americas. The airline has a fleet of around 120 Airbus and Boeing aircraft, with approximately 200 aircraft on firm order, including 66 Boeing 787s, 25 Boeing 777Xs, 62 Airbus A350s and five Airbus A380s.

Etihad Airways holds equity investments in airberlin, Air Serbia, Air Seychelles, Alitalia, Jet Airways, Virgin Australia, and Swiss-based Darwin Airline, trading as Etihad Regional. Etihad Airways, along with airberlin, Air Serbia, Air Seychelles, Alitalia, Etihad Regional, Jet Airways and NIKI, also participate in Etihad Airways Partners, a new brand that brings together like-minded airlines to offer customers more choice through improved networks and schedules and enhanced frequent flyer benefits.  For more information, please visit: www.etihad.com

Sales Engineer wanted by Hira Industries in UAE

Hira industries in Dubai logo
Hira industries in Dubai logo
Hira industries in Dubai logo

APPLY HERE {Job details & application on Hira website}

  • Full Time
  • Ras Al Khaima, UAE

Sales Engineer – Retail – RAK, UAE

Job Responsibility:

We are looking for a Sales Engineer who have experienced selling Roof/Air Bubble Foam Insulation products to similar customers in retail market – B to B.

  • Identify business opportunities and develop new customers through Networking, referrals, researching and analyzing sales options.
  • Sell products by establishing contact and developing relationships with prospects; recommending solutions.
  • Handle order inputs, enquiries, preparing quotations and ensuring follow up with clients for order confirmation and collection of payment.
  • Handle Technical and Commercial queries.
  • Analyze & review the market response/requirements, Identifies product improvements or new products by remaining current on industry trends, market activities and competitors and communicating the same to sales team.
  • Work with OEM’s for assured annual business with timely deliveries.
  • Exhibiting product at trade shows and attend trade shows to review competitors and customer base.
  • Managing the distribution channel network and coordinate with the dealers to provide backend support and supply of materials.
  • Prepares reports by collecting, analyzing, and summarizing information.

Job Qualification:

  • Need experience with Roof Insulation or Air Bubble Foam – Packaging.
  • Graduate / Engineer
  • Should be aware of retail markets like Carrefour, Lulu, FMCG, Gymnasium, Service industry
  • Should have UAE Driving License.
  • Excellent time and territory management skills.
  • Must be sales driven, customer focused, and a team player.
  • Must be able to build prospects and business relationships.
  • Proficient computer skills including MS Office

Executive Assistant wanted by Travelex in Dubai

Travelex careers Dubai logo
Travelex careers Dubai logo
Travelex careers Dubai logo

APPLY HERE

UAE – Dubai – Dubai Internet City

Maintain established office procedures
Maintain, gather and analyze data for various purposes
Word processing, Spreadsheet, Database, Desktop Publishing
Process standard and electronic mail
Prepare and compose correspondence, reports, etc
Create /Maintain standard and electronic files and records
Take, draft and distribute minutes of meetings
Coordinate, schedule and arrange meetings and events
Coordinate travel and other arrangements

Retail Sales Consultant wanted by Travelex Dubai Airport

Travelex careers Dubai logo

APPLY HERE

Travelex careers Dubai logo
Travelex careers Dubai logo

We are looking for Arab National candidates

Role purpose

To offer exceptional customer service whilst maximizing all sales opportunities.

Key accountabilities

  • Deliver excellent customer service
  • Follow the sales process in order to maximise sales
  • Understand features and benefits of all Travelex product lines
  • Use every opportunity to upsell and cross-sell
  • Recognise the warning signs of questionable transactions and mitigate possible effects of the sale
  • Adhere to promotional marketing offers
  • Manage till stocks
  • Achieve individual KPIs / targets
  • Fully investigate overs and shorts (differences) and report
  • Adhere to company and location policy and procedures, including Audit, Risk, Health & Safety, Security and customer service requirements
  • Ensure compliance to legal and corporate requirements
  • Maintain high standards of housekeeping and presentation of stores
  • Contribute to the success of the team
  • Complete training within required timelines

Role-specific experience and skills

  • Retail, cash handling and/or banking experience
  • Good customer service skills
  • Good numerical ability
  • Good knowledge of product, services and procedures
  • Demonstrated experience working with computer systems
  • Ability to work independently as well as in a team environment
  • Ability to handle routine activities with attention to accuracy and detail
  • Flexibility to work different shifts and locations as required
  • English language skills

General experience and personal qualities

  • Self-aware, open-minded with a high degree of personal and professional integrity
  • The ability to build and manage relationships, developing trust and credibility with customers, partners, peers, teams, internal and external stakeholders
  • A strong record of performance delivery in their area of expertise, through increased sales and/or performance against KPIs
  • The ability to analyse issues and solve problems
  • Drive customer focus in everything we do to gain and retain high quality customers for the long term success of Travelex

FINANCE MANAGER wanted by DNATA TRAVEL in Dubai

Dnata Dubai logo

APPLY HERE

Dnata Dubai logo
Dnata Dubai logo

FINANCE MANAGER – DNATA TRAVEL B2C ME&I – 1800005E
Posted Date: 25-Jan-2018
Closing Date: 08-Feb-2018

Dnata Travel is recruiting for a senior finance role, based at of our Sheikh Zayed Road offices in Dubai. The role will look after the financial performance of two of our key Business to Consumer (B2C) brands in the UAE region – dnata Travel and Emirates Holidays. The business models covered will include e-commerce, retail and tour operating. The areas of responsibility will range from partnering the business and key senior stakeholders, full P&L accountability, strategic financial planning, budgeting and forecasting.
Roles and responsibilities, in more detail, will include:

Commercial business partnering
– Supporting decision making with VPs of each business, and assisting the SVP in strategy formulation
– Business case creation and review in partnership with the business
– Scenario and trend analysis, flagging risks and opportunities to the FP&A team where appropriate
Full P&L responsibility
– Accountability for financial delivery of contribution targets
– Variance analysis and monthly performance reviews with the business
– Providing and delivering to forecast accuracy targets – 95% target for next month’s profit delivery
Strategic Financial Planning
– Direct and deliver the Medium Term (3 Year) Plan, Yearly Budget, and rolling forecast for the two brands
QUALIFICATIONS & EXPERIENCE
– Degree or Honours (12+3 or equivalent) : Qualified accountant, preferably a Management Accountant

– Minimum 8 years in Finance Management

– Experience in a similar capacity at a multinational company.

– A background in retail, e-commerce or tour operating will be looked on favourably

– High level of excel competence (vlookups, sumifs, pivot tables, basic macros)

Leadership Role: Yes

SALARY & BENEFITS
We offer an attractive tax-free salary, paid in Dirhams, the local currency of the UAE. The Dirham is linked to the Special Drawing Right of the International Monetary Fund and it has been held constant against the US dollar since the end of 1980 at a mid-rate of approximately US$1=Dh3.66. Besides generous travel benefits normally associated with an airline, this managerial role also has excellent leave and health care packages, accommodation, power and water paid for, along with transport benefits, life insurance and other employee benefits making the role attractive to high performers. By viewing the ‘Dubai Lifestyle’ section in the careers website you can also consider the many benefits of Dubai as a location to live and work in.

QSR Restaurant Manager wanted for SFC takeaway in UAE

SFC shop front UAE
SFC shop front UAE
SFC shop front UAE

APPLY NOW

  • Job Code :SFCP – RM – 2016/001
  • Age Limit :Below 30 Years
  • Education Qualification : Minimum HSC / Graduate from Hotel Management or Catering College or 2 yearDiploma course in F&B.
  • Minimum Experience :Minimum 2 years working experience as a QSRRestaurant Manager
  • Language proficiency : Speak, read & write English. Knowledge of Arabic language an advantage

JOB DESCRIPTION

  • Responsible for :Operating an efficient &profitable restaurant.
  • Job Summary : SFC Plus Restaurant Managers are responsible for ensuring that the restaurant runs smoothly and will oversee a team of associates in a fast paced environment while ensuring proper food safety precautions are followed. RM should be organized, perform well under pressure, enjoy working with food and have strong customer service skills. RM should be very detail oriented with the ability to multitask and prioritize. It also includes activities overseeing marketing, sales, operations, finance and human resources. They would be required to adhere to and enforce strict dress code.
  • Duties and Responsibilities
    • Organizing stock and equipment, ordering supplies and overseeing outlet maintenance, cleanliness and security.
    • Planning and working to budgets, maximizing profits and achieving sales targets, controlling cash sales in the restaurant, updating the time sheets and control payrolls etc.
    • Training and developing existing staff and all new staff, motivating and encouraging staff to achieve targets, coordinating staff scheduling and duty rosters.
    • Working to ensure standards of hygiene are maintained and that the restaurant complies with health and safety regulations.
    • Ensuring high standards of customer service are maintained.
    • Implementing, and instilling in their teams, company policies, procedures, ethics, etc.
    • Arrange for maintenance and repair of equipment and other services.
    • Total receipts and balance against sales, deposit receipts, and lock facility at end of day.
    • Handling customer complaints and queries.
    • Use computer software/records to monitor inventory, track staff schedules and pay, and perform other record keeping tasks.
    • Check quality of deliveries of frozen, fresh, baked, dry and packaging items.
    • Schedule work hours for crew and kitchen staff and maintain daily time sheet records.
    • Monitor food preparation, service standards and methods.
    • Devising in-house marketing and promotional activities and ensure Company marketing and promotional campaigns are implemented.
    • Devise plans & strategies for improving the home delivery business.
    • Preparing reports and other performance analysis documentation.
    • Reporting to and attending regular meetings with Territory Managers or Head office representatives.
    • Attend to audit comments and take corrective action.
    • Schedule yearly staff leave plan.
    • Address staff grievances in a timely manner.
    • Ensure staff discipline is maintained at all times in the operations and escalate staff disciplinary matters to the Territory Manager in a timely manner.

Delivery Driver wanted for SFC takeaway UAE

SFC shop front UAE
SFC shop front UAE
SFC shop front UAE

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  • Job Code :SFCP – HDD – 2016/006
  • Age Limit :Below 35 Years
  • Education Qualification : Minimum HSC
  • Minimum Experience Holding Valid UAE two wheeler driving License.
  • Language proficiency : Know to Speak, read & write English. Knowledge of Arabic language an advantage

JOB DESCRIPTION

  • Responsible for :Delivering food in optimal time and distribution of menu flyer
  • Job Summary : SFC Plus Delivery drivers are assigned the task of delivering food items from a store to the address of a person who has placed a home delivery order. A delivery man is responsible for making a note of the addresses to which the food items have to be delivered and thereby making the delivery of the respective orders in a timely manner. He will be required to adhere to strict dress code. He should have a friendly demeanor and strong verbal skills and has the experience to drive a two wheeler bike fast, safely and efficiently in any climatic condition.
  • Duties and Responsibilities
    • Responsible for driving the vehicle provided to him to the address of the customer has ordered the food and delivering the food items.
    • Responsible for making sure that the correct food items are delivered and is also responsible for the collecting the right amount of the payment from the customers.
    • Responsible for taking care of the vehicle and avoiding driving rash for the safety of the vehicle and the orders he is carrying.
    • Responsible for informing the store about any undelivered food orders or any problems in the vehicle.
    • Responsible for delivering the items on time.
    • Responsible for bringing back the vehicle to the store after all the orders are delivered.
    • Is responsible for learning all the routes and ways of the area in which he is supposed to deliver orders.
    • Check and carry out regular maintenance of bike he is driving.
    • Ensure carrying of the bike registration and Petrol card at all times.
    • Ensure all traffic rules and regulations are followed.
    • Carry out distribution of flyers as required by the Store in-charge.
    • Tender correct change to the customers to avoid complaints.
    • Settle all cash collections for the day with the store cashier as per transaction report.
    • Check the packed order against the receipt to ensure order is correctly arranged.
    • Ensure that the right order is picked up with all the accompaniments.
    • Ensure that the standard phrases are followed while delivering the order to the guests.
    • Ensure that the bikes maintenance, service, passing etc. are done as per the schedules.
    • Assisting the new bike drivers to learn the skills including the routes and building serviced.
    • Backing up the restaurant crew members in their jobs, assist in any area to ensure that the food is being prepared, packaged and delivered to customer in a timely manner.
    • Any other duties and responsibilities assigned by the store In-charge.

Crew Member wanted for SFC takeaway in UAE

SFC shop front UAE
SFC shop front UAE
SFC shop front UAE

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  • Job Code :SFCP – CM – 2016/004
  • Age Limit :Below 25 Years
  • Education Qualification : Minimum HSC
  • Minimum Experience :Minimum 1 year QSR working experience as a Crew Member.
  • Language proficiency : Speak, read & write English. Knowledge of Arabic language an advantage

JOB DESCRIPTION

  • Responsible for :Responsible for all cash handling, order taking, assembling orders, cooking & preparing food, cleaning, serving customers .
  • Job Summary : A Team member performs a multitude of job duties to support the operation. His/her job duties include interacting with customers, maintaining store cleanliness, taking customer orders, and completing transactions on the cash register. Team members will also work in a timely manner to prepare, cook, pack and serve food. SFC Plus crew members must follow store safety policies and health regulations. He/she will be required to adhere to strict dress code. He/she should have a friendly demeanor and strong verbal skills.
  • Duties and Responsibilities
    • Greeting customers while offering super customer service attention, taking, assembling and presenting food orders, requesting and receiving payment, operating the cash register.
    • Cleaning in accordance to our company’s sanitary standards including but not limited to: sweeping and mopping floors, cleaning walls, tables, counters and kitchen and service equipment. Cleaning the customer service area, removing trash, cleaning restrooms and checking & cleaning the pavement walk in front of restaurant.
    • Assisting new crew members in learning their new job skills.
    • Cooking and preparing food for sale.
    • Deliveries; off-loading trucks, storage and movement of raw product to the work area.
    • Checking stock of products and insuring proper stock levels and rotation.
    • Checking equipment to ensure that it is in proper working order, letting the Outlet In-charge know if there might be a problem.
    • Backing up other crew members in their jobs, assist in any area to ensure that the food is being prepared, packaged and delivered to customer in a timely manner.
    • Maintain sanitation, health, and safety standards in work areas.
    • Operate large-volume cooking equipment such as pressure fryers, deep-fat fryers and griddles.
    • Prepare foods such as Chicken, pizzas, seafood, burgers, sandwiches, salads & sauces and following specific methods that usually require short preparation time.
    • Pre-cook items such as pizza toppings, burger and sandwich ingredients to prepare them for later use.
    • Verify that prepared food meets requirements for quality and quantity.
    • Take food and drink orders and receive payment from customers.
    • Read kitchen order ticket and prepare and cook food according to instructions.
    • Wash, cut, and prepare foods designated for cooking.
    • Measure ingredients required for specific food items being prepared.
    • Schedule activities and equipment use with Outlet In-charge, using information about daily menus to help coordinate cooking times.
    • Cook and package batches of food, such as burgers and fried chicken, which are prepared to order or kept warm until sold.
    • Prepare and serve beverages such as coffee and fountain drinks.
    • Cook the exact number of items ordered by each customer, working on several different orders simultaneously.
    • Serve orders to customers at or tables.
    • Clean, stock, and restock workstations and display cases.
    • Clean food preparation areas, cooking surfaces, and utensils. .
    • Ensure personal grooming, hygiene, and appearance is in line with the company’s standards.

Assistant QSR Manager wanted by SFC in UAE

SFC shop front UAE

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SFC shop front UAE
SFC shop front UAE

Job Code :SFCP – ARM – 2016/002
Age Limit :Below 30 Years
Education Qualification : Minimum HSC / Graduate from Hotel Management or Catering College/2 year Diploma course in F&B
Minimum 2 years working experience as a Manager/ Assistant Manager QSR.
Language proficiency : Speak, read & write English. Knowledge of Arabic language an advantage

JOB DESCRIPTION

  • Responsible for :Operating an efficient &profitable restaurant
  • Job Summary : SFC Plus Assistant Restaurant Managers are responsible for ensuring that the restaurant runs smoothly and will oversee a team of associates in a fast paced environment while ensuring proper food safety precautions are followed. ARM should be organized, perform well under pressure, enjoy working with food and have strong customer service skills. ARM should be very detail oriented with the ability to multitask and prioritize. It also includes activities overseeing marketing, sales, operations, finance and human resources. They would be required to adhere to and enforce strict dress code.
  • Duties and Responsibilities
    • Organizing stock and equipment, ordering supplies and overseeing outlet maintenance, cleanliness and security.
    • Planning and working to budgets, maximizing profits and achieving sales targets, controlling cash sales in the restaurant, updating the time sheets and control payrolls etc.
    • Training and developing existing staff and all new staff, motivating and encouraging staff to achieve targets, coordinating staff scheduling and duty rosters.
    • Working to ensure standards of hygiene are maintained and that the restaurant complies with health and safety regulations.
    • Ensuring high standards of customer service are maintained.
    • Implementing, and instilling in their teams, company policies, procedures, ethics, etc.
    • Arrange for maintenance and repair of equipment and other services.
    • Total receipts and balance against sales, deposit receipts, and lock facility at end of day.
    • Handling customer complaints and queries.
    • Use computer software/records to monitor inventory, track staff schedules and pay, and perform other record keeping tasks.
    • Check quality of deliveries of frozen, fresh, baked, dry and packaging items.
    • Schedule work hours for crew and kitchen staff and maintain daily time sheet records.
    • Monitor food preparation, service standards and methods.
    • Devising in-house marketing and promotional activities and ensure Company marketing and promotional campaigns are implemented.
    • Devise plans & strategies for improving the home delivery business.
    • Preparing reports and other performance analysis documentation.
    • Reporting to and attending regular meetings with Territory Managers or Head office representatives.
    • Attend to audit comments and take corrective action.
    • Schedule yearly staff leave plan.
    • Address staff grievances in a timely manner.
    • Ensure staff discipline is maintained at all times in the operations and escalate staff disciplinary matters to the Territory Manager in a timely manner.

Fishmonger wanted for Grandiose supermarket Dubai

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Grandiose UAE Logo
Grandiose UAE Logo

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Company: Grandiose Retail
Experience: 1 – 2 years in supermarkets/hypermarkets
Location: Abu Dhabi / Dubai

Job Purpose
To support the Supervisor/Manager in promotions/displays/pricing and re-filling products on shelves.
Attending, helping and guiding customers in selecting right products.
Responsible for cleaning, grading, sorting, filleting and portioning fish.

Candidate Requirements:
– Knowledgeable in fish display, cutting and cleaning.
– Good knowledge in Food Hygiene, Safety and HACCP standards of Dubai / Abu Dhabi
– At least 1 year experience in the same capacity in a reputable supermarket/hypermarket

Only UAE based candidates, preferably Dubai/Abu Dhabi may apply.

Bakery counter staff wanted for Grandiose supermarket Dubai

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Grandiose UAE Logo
Grandiose UAE Logo

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Company: Grandiose Retail
Experience: 1 – 2 years in supermarkets/hypermarkets
Location: Abu Dhabi / Dubai

Job Purpose
To support the Supervisor/Manager in promotions/displays/pricing and re-filling products on shelves.
Attending, helping and guiding customers in selecting right products.
Food preparation, heating, packing and serving

Candidate Requirements:
– Good knowledge in Food Hygiene, Safety and HACCP standards of Dubai / Abu Dhabi
– At least 1 year experience in the same capacity in a reputable supermarket/hypermarket/bakery

Only UAE based candidates, preferably Dubai/Abu Dhabi may apply.

Butcher wanted for Grandiose supermarket Dubai

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Grandiose UAE Logo
Grandiose UAE Logo

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Company: Grandiose Retail
Experience: 1 – 2 years in supermarkets/hypermarkets
Location: Abu Dhabi / Dubai

Job Description

 Job Purpose

To support the Supervisor/Manager in promotions/displays/pricing and re-filling products on shelves.

Attending, helping and guiding customers in selecting right products.

Responsible for cutting, trimming, boning, tying and grinding meats such as beef, lamb, mutton and poultry.

 Candidate Requirement

– Must have excellent knife skills and knowledgeable with other equipment used to cut meat

– Must have excellent knowledge of meat and standard meat cuts

– Good experience in product display, sales and customer service

– Good knowledge in Food Hygiene, Safety and HACCP standards of Dubai / Abu Dhabi

– At least 1 year experience in the same capacity in a reputable supermarket/hypermarket

Only UAE based candidates, preferably Dubai/Abu Dhabi may apply.

Deli counter supervisor for Grandiose supermarket Dubai

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Grandiose UAE Logo
Grandiose UAE Logo

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Supervisor – Delica-Cheese-Bakery Counter

Company: Grandiose Retail
Experience: 1 – 2 years in supermarkets/hypermarkets
Location: Abu Dhabi / Dubai

Job Description

To supervise and ensure smooth operations of the Delicatessen, Dairy and Baker counters in terms of display, sales & margins and customer service

 

Qualifications and experience required

  • Knowledge and interest in market trends, excellent product display skills and attentive to detail.
  • Very Good knowledge in Food Hygiene, Safety and HACCP standards of Dubai / Abu Dhabi
  • At least 2 years experience as supervisor in a similar role for a reputable supermarket/hypermarket

 

Only UAE based candidates, preferably Dubai/Abu Dhabi may apply.

Retail Area Manager for AMZ Dubai

Jobs AMZ Group Dubai LOGO
Jobs AMZ Group Dubai LOGO
Jobs AMZ Group Dubai

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Retail Area Manager for Hamac brand

Job description:

  • Lead multiple store locations to meet their targets
  • Accountable for visual merchandising in assigned stores
  • Management of stock levels /stock loss
  • Adhere and enforce company standards and procedures
  • Researching new opportunities for store locations
  • Oversee the hiring, orientation and training needs of the store
  • Orient the new employees to AMZ Group Store Operations.

 

Candidate Profile:

  • Previous experience as Area Manager/multi-site in ready-to-wear, fashion accessories, or at least 3 years’ large store in a premium mall location
  • UAE experience is a must (Dubai experience is highly preferred)
  • Computer literate
  • Able to create reports
  • Comfortable with figures / numbers
  • Excellent communication skills both written and verbal. (Fluent in English, Arabic also desirable but not essential)

Chinese speaking Retail sales assistant AMZ Dubai

Jobs AMZ Group Dubai LOGO
Jobs AMZ Group Dubai LOGO
Jobs AMZ Group Dubai

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Sales Assistant – Luxury Beachwear brand – Chinese speaker

Job Description:

  • Deliver excellent Customer Service
  • Achieve Sales targets
  • Operate Point of Sale and handle financial transactions
  • Merchandise & Replenish stock as per the guidelines
  • Assist with deliveries and stock handling as per the guidelines
  • Undertake cleaning & housekeeping duties
  • Respect the company culture

Maintain clear communication with Store Manager & Head Office Management

 

Candidate profile:

  • Strong interpersonal skills
  • Organizational skills
  • Ability to have a strong customer focus
  • Native Chinese speaker

SENIOR FACILITIES MANAGER – INTERSERVE Dubai

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Interserve logo
Interserve logo

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SENIOR FACILITIES MANAGER

Reference number
IC01751
Region
Middle East
Location
UAE
Sub location
Dubai
Function
Facilities Management
Employment type
Full Time – Permanent
Hourly Rate Bands
N/A
Salaried/Hourly-Paid
Salaried

JOB PURPOSE

Senior Facilities Manager needs to meet and exceed business objectives ensuring consistent high achievement of all financial and operational KPIs / SLA’s.

Required to manage (in partnership with the wider account team) multiple sites to deliver an outstanding ‘Customer Experience’.

Manage, inspire and motivate a number of team members to ensure operational excellence, high employee engagement and service improvement is achieved.

RESPONSIBILITIES

  • Responsible for the Operational lead of a team and for the delivery of the overall operational metrics & contractual obligations;
  • To proactively maintain regular engagement with key client contacts in line with client expectations;
  • Ensure delivery of Client KPIs/SLA’s including day to day service levels, customer experience, quality measures and compliance measures;
  • Responsible for the development of the operational talent pool by optimising the skills of the existing team, in partnership with the client teams to attract the very best external talent, in line with the agreed framework, succession planning will be in place to ensure key roles are filled, individual talent is recognized and ability to analyse client requirements to ensure service delivery is best in class;
  • To have a well-defined Communication and Engagement model in place to ensure all teams understand the performance of the business, client and contractual requirements and understand the needs of their teams;
  • Successfully manage and Deliver services during peak trading periods in the retail industry including advance/forward planning strategies;
  • Responsibility and accountability for the operational performance of the client areas and exceeding targets of all required metrics;
  • The continuous identification implementation of operational best practice through interaction with the wider team;
  • Familiarity and knowledge of local codes and municipality requirements/processes- review regularly and ensure no impact on client;
  • Motivate and effectively performance manage teams within the account to ensure delivery of overall targets and business plan;
  • Selecting, effectively managing and coaching the service delivery team and associated functions;
  • Execute a well-defined Communication and Engagement model to ensure all of the teams understand the performance of our business and the needs of their teams and clients respectively;
  • Manage and develop the operational client relationships by conducting (where appropriate) operational client review meetings and day to day ops liaison within key work stream ability to manage strong and demanding client;
  • Identifying and highlighting further opportunities for services and process improvements;
  • Setting and reviewing Quality performance standards;
  • Setting and reviewing of organisational / productivity objectives in line with the commercial contract;
  • Managing Client Engagement;
  • Responsible for Business Continuity;
  • Ability to manage and influence key stakeholders.

KNOWLEDGE SKILLS & EXPERIENCE

  • Excellent leadership, people management, communication and influencing skills at a senior level;
  • Experienced in managing large multi-site /Multi skilled contracts;
  • Ability to build and maintain strong client relationships;
  • Ability to demonstrate been and to translate business strategy into day to day delivery;
  • Strong commercial understanding and previous accountability for profit targets;
  • Ability to manage and influence key stakeholders.