Civil Inspector wanted – AECOM – Dubai

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Job Summary
 
AECOM are seeking an experienced Inspector for a major infrastructure project located in Dubai. The role involves both inspection and the supervision of grading and infrastructure works of the project. To ensure that the activities are being executed in accordance with the project specification.

Job Duties :
 
Be familiar with the project’s contract documents, detailed drawings, specifications, and health and safety measures together with any associated updates.
 
Ensure the contractor/s compliance with the standards and specifications of the contract documents.
 
Maintain records of the contractor human and equipment daily resources.
 
Undertake all site supervision and inspections when required or instructed by the Resident Engineer (RE) or the Assistant Resident Engineer (ARE).

Liaise and daily follow up with the contractor. This is to ensure the contractor is managing its resources, health and safety, and equipment needs on the site.

Prepare daily report to the RE or ARE. This includes works orders, materials delivery, and daily inspections program.

Follow up and implement any site instructions made by the RE and ARE.

Apply and implement all quality controls and quality procedures of the site.

Prepare any site measurements and surveying checks needed by the RE or ARE for pipes alignments and levels.

Co-ordinate and co-operate with client project manager during their site inspections in the presence of the RE or ARE.

Monitor contractor QA/QC activities and maintain relevant records.

Assist the ARE and RE in the preparation of any correspondences in compliance with the contract documents and site requirements.

Where site problems are found, work with the RE or ARE to resolve them promptly.

Monitor the start-up, commissioning and handover of the site works. Including maintaining records of the project milestones.

Maintain records of materials tests performed and executed works.

Audit inspections for conformity to contract documents and contractor submitted plans.

Specific Skills Required :

Strong Construction supervision experience.

Well experienced in the civil and infrastructure supervision

High level of critical thinking skills.

High level of numerical skills.

Must have ability to utilize computer technology to access data, maintain records, generate reports etc.

Minimum Requirements

Minimum 3 years of experience within similar projects, with minimum 3 years in UAE.

Middle East experience preferred

Relevant experience in comparable infrastructure & earthworks projects

Familiarity with grading and related earth works is required.

Preferred Qualifications

Bachelor’s Degree or Diploma in Civil Engineering

Requisition/Vacancy No. 198553BR

Horticulture Inspector wanted at AECOM – Dubai

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Job Summary
 
The Horticultural Inspector will ensure the contractors are compliant with the contract documents, coordinate on a daily basis with the other teams to document and verify the quality and quantity of work performed by the contractors and process the incoming Inspection Requests and technical submittals and perform the necessary actions.

Job Duties
 
Reading and understanding the package contract documents, detailed drawings, specifications and health and safety measures together with any associated updates.
 
Ensuring the contractors comply with the standards and specifications of the contract documents through observation, measurements and testing as well as tracking quality assurance progress.
 
Maintaining records of the contractors manpower and equipment daily resources.
 
Undertaking all site supervision and inspections when required or instructed by the Resident Engineer (RE) or Horticultural Engineer.

Documenting in the areas assigned to the Inspector, the contractor’s personnel and equipment, activities observed, location of activities, reason for activities and means and methods utilized.

Additionally report on materials delivery and following and implementing any site instructions made by the leader. Apply and implement all quality controls and quality procedures of the site.

Follow up and implement any site instructions made by the leader.

Apply and implement all quality controls and quality procedures of the site.

Prepare any site measurements and surveying checks needed by the leader.

Monitoring conformance to quality, performance and/or code requirements by performing inspection duties.

Monitor Health and Safety of the construction works and report on violations.

Specific Skills Required

Good knowledge in horticulture, forestry and soft landscaping best practices including planting, propagation, maintenance and irrigation, in particular within the UAE climate. Skilled in the supervision of high standard projects with a strong emphasis on the enforcement of field quality control.

Effective oral and written communication skills including competent report writing/ record keeping presenting views clearly and concisely in good written English.

Minimum Requirements

Experience in horticultural/ forestry/ landscaping type projects. Candidates to hold experience in Construction Supervision with a minimum of 10 years overall experience (minimum 5 years in the UAE).
Preferred Qualifications

For the Inspector position a Diploma or equal in Horticulture/ Forestry/ Soft Landscaping is required. For candidates who wish to progress onto Engineer level a related Degree is required in the relevant fields.

Job Category Engineering – Civil

Business Line Construction Services

Business Group Design and Consulting Services Group (DCS)

Country United Arab Emirates

Position Status Full-Time

Requisition/Vacancy No. 198089BR

Mechanical Inspector-Irrigation wanted at AECOM – Dubai

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Job Summary
 
The Mechanical Inspector will ensure the contractors are compliant with the contract documents, coordinate on a daily basis with the other teams to document and verify the quality and quantity of work performed by the Contractor and process the incoming Inspection Requests and technical submittals, and perform the necessary actions.
 
Job Duties

Reading and understanding the package contract documents, detailed drawings, specifications, and health and safety measures, together with any associated updates.
 
Ensuring the contractor(s) are complying with the standards and specifications of the contract documents through observation, measurements, and testing as well as tracking quality assurance progress.

Maintaining records of the contractor manpower and equipment daily resources.

Undertaking all site supervision and inspections when required or instructed by the Resident Engineer (RE) or the Assistant Resident Engineer (ARE).

Documenting, in the areas assigned to the Inspector, the contractor’s personnel and equipment, activities observed, location of activities, reason for activities, and means and methods utilised.

Additionally, report on materials delivery and following and implementing any site instructions made by the leader. Apply and implement all quality controls and quality procedures of the site.

Follow up and implement any site instructions made by the leader.

Apply and implement all quality controls and quality procedures of the site.

Prepare any site measurements and surveying checks needed by the leader

Monitoring conformance to quality, performance, and/or code requirements by performing inspection duties.

Monitor Health and Safety of the construction works and report on violations

Specific Skills Required

Good knowledge in basic design requirements, familiar with Mechanical methodologies (HVAC/Plumbing/Drainage/ Fire Protection/ Water Supply) landscape irrigation systems including water features and installation processes and procedures. Knowledge of the Building Codes.

Experience in Buildings of all types in particular high-rise, mixed use residential and commercial, retail and hospitality urban public realm master developments experience required.

Effective oral and written communication skills.

Competent at writing reports – can present views clearly and concisely in good written English.

Detailed knowledge of construction techniques.

Minimum Requirements

Experience in Mechanical related type projects required. Candidates must have experience in Construction Supervision with a Consultancy with a minimum of 10 years of overall experience (minimum 5 years in the UAE)
Preferred Qualifications

For the Inspector position, a Diploma in Engineering is required. For candidates who wish to progress onto Engineer level – a related Degree is required in the Engineering fields.

LEED AP/ GA certification preferred

Job Category Engineering – Construction

Business Line Construction Services

Business Group Design and Consulting Services Group (DCS)

Country United Arab Emirates

Position Status Full-Time

Requisition/Vacancy No. 198373BR

Mechanical Inspector wanted at AECOM – Dubai

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Mechanical Inspector-Irrigation/ Water Features, Dubai, Dubai, United Arab Emirates
United Arab Emirates – Dubai, Dubai
 
Job Summary
 
The Mechanical Inspector will ensure the contractors are compliant with the contract documents, coordinate on a daily basis with the other teams to document and verify the quality and quantity of work performed by the Contractor and process the incoming Inspection Requests and technical submittals, and perform the necessary actions.

Job Duties
 
Reading and understanding the package contract documents, detailed drawings, specifications, and health and safety measures, together with any associated updates.

Ensuring the contractor(s) are complying with the standards and specifications of the contract documents through observation, measurements, and testing as well as tracking quality assurance progress.

Maintaining records of the contractor manpower and equipment daily resources.

Undertaking all site supervision and inspections when required or instructed by the Resident Engineer (RE) or the Assistant Resident Engineer (ARE).

Documenting, in the areas assigned to the Inspector, the contractor’s personnel and equipment, activities observed, location of activities, reason for activities, and means and methods utilised.

Additionally, report on materials delivery and following and implementing any site instructions made by the leader. Apply and implement all quality controls and quality procedures of the site.

Follow up and implement any site instructions made by the leader.

Apply and implement all quality controls and quality procedures of the site.

Prepare any site measurements and surveying checks needed by the leader

Monitoring conformance to quality, performance, and/or code requirements by performing inspection duties.

Monitor Health and Safety of the construction works and report on violations

Specific Skills Required

Good knowledge in basic design requirements, familiar with Mechanical methodologies (HVAC/Plumbing/Drainage/ Fire Protection/ Water Supply) landscape irrigation systems including water features and installation processes and procedures. Knowledge of the Building Codes.

Experience in Buildings of all types in particular high-rise, mixed use residential and commercial, retail and hospitality urban public realm master developments experience required.

Effective oral and written communication skills.

Competent at writing reports – can present views clearly and concisely in good written English.

Detailed knowledge of construction techniques.

Minimum Requirements

Experience in Mechanical related type projects required. Candidates must have experience in Construction Supervision with a Consultancy with a minimum of 10 years of overall experience (minimum 5 years in the UAE)
Preferred Qualifications

For the Inspector position, a Diploma in Engineering is required. For candidates who wish to progress onto Engineer level – a related Degree is required in the Engineering fields.

LEED AP/ GA certification preferred

What We Offer

AECOM is a place where you can put your innovative thinking and business skills into high gear and work alongside other highly intelligent and motivated people. It’s a place where you can apply your skills to some of the world’s most challenging, interesting, and meaningful projects worldwide. It’s a place that values the diversity of our areas of practice and our people. It’s what makes AECOM a great place to work and grow. AECOM is an Equal Opportunity Employer.

NOTICE TO THIRD PARTY AGENCIES: Please note that AECOM does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, AECOM will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, AECOM explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of AECOM.

Job Category Engineering – Construction

Business Line Construction Services

Business Group Design and Consulting Services Group (DCS)

Country United Arab Emirates

Position Status Full-Time

Requisition/Vacancy No. 196828BR

Implementation Consultant wanted at PHILIPS – Dubai

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REF: 261113
Job Title
Implementation Consultant
Job Description
You are responsible for

-Providing implementation and solutions to customers on operational or maintenance aspects of EMR system .

-Serving as customer contact on Implementation Related needs for EMR Implementation.
-Diagnosing and consulting on software and systems needs using established procedures. Determines most cost effective to implement.
-Preparing reports for analysis of product failure trends and service ability issues. .
-Introducing new supporting process activities.

To succeed in this role, you should have the following skills and experience

– A multi-disciplinary approach and knowledge of basic principles, theories and concepts.
-Formulates the solution for Clinical problems by combining previous experiences based upon technical analysis and (feasibility) studies.
-Bachelor’s degree

-5 years of related experience.

– Excellent communication skills in English

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

Electrical Inspector-Buildings wanted at AECOM – Dubai

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Job Summary
AECOM is currently seeking Electrical Inspector-Buildings for Dubai location.The Electrical Inspector will ensure the contractors are compliant with the contract documents, coordinate on a daily basis with the other teams to document and verify the quality and quantity of work performed by the Contractor and process the incoming Inspection Requests and technical submittals, and perform the necessary actions.

Job Duties:
Reading and understanding the package contract documents, detailed drawings, specifications, and health and safety measures, together with any associated updates.
 
Ensuring the contractor(s) are complying with the standards and specifications of the contract documents through observation, measurements, and testing as well as tracking quality assurance progress.

Maintaining records of the contractor manpower and equipment daily resources.

Undertaking all site supervision and inspections when required or instructed by the Resident Engineer (RE) or the Assistant Resident Engineer (ARE).

Documenting, in the areas assigned to the Inspector, the contractor’s personnel and equipment, activities observed, location of activities, reason for activities, and means and methods utilised.

Additionally, report on materials delivery and following and implementing any site instructions made by the leader. Apply and implement all quality controls and quality procedures of the site.

Follow up and implement any site instructions made by the leader.

Apply and implement all quality controls and quality procedures of the site.

Prepare any site measurements and surveying checks needed by the leader

Monitoring conformance to quality, performance, and/or code requirements by performing inspection duties.

Monitor Health and Safety of the construction works and report on violations

Specific Skills Required:

Good knowledge in basic design requirements, familiar with Electrical methodologies and installation processes and procedures. Knowledge of the Building Codes.

Experience in Buildings of all types in particular high-rise, mixed use residential and commercial, retail and hospitality.

Effective oral and written communication skills.

Competent at writing reports – can present views clearly and concisely in good written English.

Detailed knowledge of construction techniques.

Minimum Requirements

Experience in Electrical related type projects required. Candidates must have experience in Construction Supervision with a Consultancy with a minimum of 7 years of overall experience (minimum 5 years in the UAE)
Preferred Qualifications

For the Inspector position, a Diploma in Engineering is required. For candidates who wish to progress onto Engineer level – a related Degree is required in the Engineering fields.

Safety training or certification would be a plus

Systems Assurance Manager wanted at PARSONS – Dubai

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REF: 52605
Systems Assurance Manager – Route 2020
 
Key attributes Required
 
· Ability to manage a team of professionals and strongly represent PSJV in various forums.
 
· Degree holder or Equivalent.
 
· Experience of more than 15 years in Systems Assurance.
 
· Experience in railways of at least 10 years.
 
· Likely to be a Mechanical / Electrical engineer possessing extensive experience in design and issues related to the management of interfaces as regards railway systems and MEP in metro rail transit projects with tunnels, stations, operation control centres, depots, and their operation.

· Extensive experience in designs related to management systems, train signalling and control systems, telecommunications systems, traction power systems, SCADA and operation control centres.

· Good communicator.

· Customer Facing.

· Ability to work closely with third parties including the rail regulator and rail operating company and Independent Safety Assessor (ISA).

· Good understanding of integration of new and older rail systems and control of configuration changes of the railways system assets and hazards.

Duties Include

· Review the Contractor’s System’s Assurance deliverables and all updates for compliance against the Contract Documents and Employer’s requirements – Systems Assurance Plan, Systems Safety Plan, Testing & Commissioning Plan and Operation & Maintenance Plan and shall ensure the deliverables are fit for purpose, or make recommendations for improvement.

· Ensure that the Contractor’s system assurance activities are fully compliant with the contract requirements and EN 50126, EN 50128 and EN 50129 and Modsafe.

· Ensure compliance to the applicable legislation and statutory requirements, and all customer specific requirements.

· Have an advisory and acceptance role on issues related to systems’ and Civil related RAMS, on issues related to assessments of systems’ and civil safety and shall provide guidance throughout the entire safety certification procedure.

· Develop and document the “Roadmap to Safety Certification” and System acceptance Procedure for the Project in participation with other managers and with input for the Employer and ISA.

· Review and approve the Safety Cases required as issued by the Contractor and liaise with the ISA and Employer to ensure all parties are in agreement or resolve an issues raised.

· Have an advisory and acceptance role on technical issues related to design review and compliance with the specifications.

· Control the system assurance tasks during the Project lifecycle in accordance with EN 50126 in order to ensure that the System is operable and fit for purpose, that the System operation and functional requirements are fully delivered and realised, that risks to the riding public, employees and property are minimised and that the reliability availability and maintainability targets are achieved.

· Review all safety submissions prepared by the Contractor for compliance with the requirements of EN50126 before submittal to the Employer.

· Ensure that the Contractor provides all necessary assistance to the Independent Safety Assessor (ISA) for the review of such safety submissions and monitor the Contractor’s efficient response and actions to close the ISA comments. Report on progress against this issue.

· Carry out audits to ensure that the entire System and Civils Safety program is delivered and guarantees that the performance of the System is compatible with the overall high safety standards of a driverless railway system.

· Participate in the PSJV audits on the Contractor and support audits undertaken by the Employer as and when required.

· Ensure that the System RAM requirements defined in the Contract documents are implemented by the Contractor and are measurable.

· Monitor progress of the Contractor’s Hazard Log and implementation of the Control Measures to demonstrate the achievement of the safety requirements in the safety cases including attendance to the Employer’s HAZID Workshops and Hazard Working Group Committees. Ensure implementation of the Employer’s Hazard Management process and the stages of implementation verification, validation, hazard transfer and acceptance.

· Verify and review the continued adequacy, suitability and effectiveness of implemented systems and services.

· Performs other responsibilities associated with this position as may be appropriate.

· Ensure that the Contractor delivers all key systems assurance deliverables to the sequence required by EN 50126 and the Contract.

· Ensure that a systems assurance approach is adopted by the Contractor throughout the Programme that meets the required Reliability, Availability, Maintainability and Safety (RAMS) targets.

· Work together with the Contractor and Operator to develop and recommend for the Engineer’s approval a systems availability monitoring plan / RAM demonstration Plan.

· Set up, manage, co-ordinate and monitor the Safety Review Panel. This will include management and compliance review of all Civil Infrastructure and the Contractor safety submissions, ISA reports, and third party stakeholder submissions.

· Prepare the Engineering Safety Case on behalf of the Client, in conjunction with the Contractor, using their approved subsystem safety cases.

· Participate in the Configuration Impact Management Procedure (CIMP) and Asset Configuration Change Acceptance (ACCA) Procedure of the Operator including attendance to all meetings required by the Employer and all deliverables required to be reviewed and approved for all changes or interfaces between the existing metro and the new extension and any enhancements being made to the existing system during the upgrade works.

· Issue No Objection Certificates for the Enhancement works associated to the CIMP as required to confirm the PSJV acceptance of the documents that is required for the Operator to authorise the ACCA and any necessary Permits to Work (PTW).

· Establish and manage the collection of all FAT and Test failure results and control of the assessment of them through the FRACAS procedure and the review and acceptance of the results through the Failure Review Board (FRB).

Key attributes Required

· Ability to manage a team of professionals and strongly represent PSJV in various forums.

· Degree holder or Equivalent.

· Experience of more than 15 years in Systems Assurance.

· Experience in railways of at least 10 years.

· Likely to be a Mechanical / Electrical engineer possessing extensive experience in design and issues related to the management of interfaces as regards railway systems and MEP in metro rail transit projects with tunnels, stations, operation control centres, depots, and their operation.

· Extensive experience in designs related to management systems, train signalling and control systems, telecommunications systems, traction power systems, SCADA and operation control centres.

· Good communicator.

· Customer Facing.

· Ability to work closely with third parties including the rail regulator and rail operating company and Independent Safety Assessor (ISA).

· Good understanding of integration of new and older rail systems and control of configuration changes of the railways system assets and hazards.

Material Engineer wanted at AECOM – Dubai

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Job Summary
AECOM is currently seeking to hire Material Engineer to be based at Dubai.The Engineer – Material will support the construction projects including performing material review in accordance to the project requirements and specification. Reporting to the Resident Engineer, s/he will be responsible in overlooking all material related activities and ensuring that all the required testing are completed.

Job Duties:
Have full awareness of testing requirements.
Check material submissions and properly process approvals. Ensure compliance of used materials with the project’s specifications.
 
Assist in the development of testing procedures. Review and approve (make recommendation for approval by the QAM/SRE) of all submitted materials by the contractor.

Keep up-to-date with new appropriate materials. Participate in construction quality control.

Supervise, participate and direct sampling and testing of all materials according to the contract and the specifications.

Analyze the test results in a timely manner and recommend action to the QAM/SRE.

Maintain records of test results and all taken corrective actions. Track and review the site testing and certificates of compliance.

Ensure very close and clear coordination of his team activities with the other construction supervision staff.

Follow up and verify implementation of corrective actions.

Coordinate the review and approval of specialty and other high-profile materials.

Ensure inspection and checking of all delivered materials to site for conformance to the project requirements and approval, as directed by QAM/SRE.

Completes additional duties as assigned.

Specific Skills Required:

Strong Construction supervision experience.

Well experienced in the construction of sewage treatment plants.

High level of critical thinking skills.

High level of numerical skills.

Strong English communication skills.

Must have ability to utilize computer technology to access data, maintain records, generate reports etc

Person Specification (Behavioral Attributes):

Must be pro-active, adaptable and able to motivate team members.

Must have excellent communication, interpersonal and organizational skills; ability to lead a team and communicate and interact with other disciplines.

Must be a self-starter and possess leadership qualities.

Able to set priorities and meeting critical time deadlines.

Able to interface with both clients and other inter-office discipline at a senior level

Strong command of written and spoken English.

Minimum Requirements

7-10 years’ experience in material engineer position in a large projects.

UAE experience is preferred

Preferred Qualifications

Bachelors Degree in Civil Engineering or relevant degree

Roads and Infrastructure experience is a must

 

Requisition/Vacancy No. 193386BR

Health and Safety Coordinator wanted at Pearl Rotana – Abu Dhabi

Pearl Rotana hotel Abu Dhabi

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Pearl Rotana hotel Abu Dhabi
Pearl Rotana hotel Abu Dhabi

Expiry Date: 2018/09/12
Ref. JB3817288
Food & Beverage – Environmental Health and Safety Coordinator
Pearl Rotana

Job Description
We are currently seeking for passionate and dynamic Health and Safety professionals who pride themselves on their ability to deliver extraordinary levels of customer service and direct a team that remains in compliance with top quality food and beverage products through prompt, accurate and personalized service.
 
As an Environmental Health and Safety Coordinator, you will have to assist in driving and coordinating the implementation of EHS & HACCP programs whereby your role will include key responsibilities such as:

• Conduct daily inspections based on HACCP Standards in kitchens, outlets and relevant areas such as stores, receiving, engineering, garbage room and pest control

• Conduct a daily workplace and guest areas inspections based on the Environment, Health & Safety standards in all departments

• Follow up on the corrective actions implementation with other departments

• Conduct basic Food Safety training refreshers and schedule colleagues for related exams

• Coordinate EHS meetings and prepare the respective minutes

• Conduct induction training for contractors upon signing new contracts

• Conduct contractor’s inspection when working inside the premises

• Conduct EHS induction training for new joiners focusing on their departmental tasks and responsibilities

• Assist other departments on completing their departmental risk assessments, their incidents investigation and corrective actions completion

• Schedule and join the Environmental Health and Safety Manager during audits conducted for suppliers and contractors

• Review and maintain HACCP and EHS Records on a monthly basis

• Inspect the waste management practices and monitor the ‘Waste Manifests’ on a monthly basis

• Assist the Environmental Health and Safety Manager in preparing for external certification, regulatory inspections and audits

• Coordinate laboratory samples collection (as per the schedule)

• Conduct On-Job HACCP and EHS Trainings

• Develop safety and environmental awareness campaigns for hotel colleagues

• Collect information to monitor EHS KPIs and set targets

• Keep the EHS notice board dynamic and update regularly the information and hotel KPIs progress

• Review chemical registers in Engineering, Housekeeping, Laundry, Recreation and Stewarding departments on a quarterly basis

Skills
Education, Qualifications & Experiences

You must be a college / university degree graduate preferably in Health / Hygiene / Quality management with a minimum of one year experience in a similar role with preferable previous experience in the Middle East. You should be a computer literate with effective communication skills in both verbal and written English and Arabic will be an advantage.

QA testing manager wanted at ADCB bank – Abu Dhabi

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Expiry Date: 2018/08/24
Ref. JB3812425
Manager – Quality Assurance Testing
 
Job Description
To manage the Quality Assurance testing function to ensure all system enhancements and implementation projects pass internal software quality checks prior to delivery for business user acceptance testing

1.Test Planning
2.Test Support
3.Test Execution
4.Policies, Processes, Systems and Procedures
5.People Management
6.Customer Service

Skills
Minimum Experience
At least 10 years of experience in a software quality assurance function
Minimum Qualifications
University degree/diploma specialising in Computer Science, engineering, management information systems, or related field
Professional Qualifications
Certification in ITIL
Project Management Professional (PMP) certification from Project Management Institute
Written and spoken English

Quality Assurance Manager wanted by Waldorf Hotel in Dubai

Waldorf Astoria hotel Dubai financial center

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Waldorf Astoria hotel Dubai financial center
Waldorf Astoria hotel Dubai financial center

Waldorf Astoria Hotels & Resorts
Job Summary
A Quality Assurance Manager drives continuous improvement across all departments and divisions associated with the Waldorf Astoria Dubai Palm Jumeirah through analyzing the voice of the customer conducting quality audits assisting with reviewing Standards and SOPs, Identifying top priorities for improvement, communication of information and facilitation of Quality Improvement Teams.

Responsible for enlivening Service and Company values at the hotel level and ensure all quality activities, systems and processes are implemented, practiced, continuously measured and adhered upon. Takes ownership of Waldorf Astoria’s Service And loyalty Tracking (S.A.L.T.) program. Responsibility stretches from Service to Maintenance, to Design/Engineering, to Hygiene, Environmental Initiatives, process improvement, and the like.

What will I be doing?

As a Quality Assurance Manager, you will be responsible for performing the following tasks to the highest standards:

Design, implement and improve company quality standards
Analyze data in order to find areas for growth
Company values and brand standards and maintained and enliven
Training, motivating, coaching, and correcting employees to ensure that standards are met
Create reports to track progress
Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations
Ensures employees receive on-going training to understand guest expectations
Reviews comment cards, guest satisfaction results and other data to identify areas of improvement
Establishes guidelines so employees understand expectations and parameters
Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement
What are we looking for?

A Quality Assurance Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Be presentable and able to represent the brand at the level required
Have a skill in empathizing and communicating with guests from all backgrounds with strength and belief in the brand, product and systems you are implementing
Find it natural to enthuse others in the attraction of the local area and property itself, enhancing volume opportunities
Proficient time management skills and ability to multi task is crtical to this varied and exiting role
Experience in Luxury Hospitality sector would be advantageous.