Hilton garden hotel in Dubai


Hilton garden hotel in DubaiHOUSEKEEPING ATTENDANT
Hilton Garden Inn

A Housekeeping Attendant will support all Housekeeping and Laundry with guest requests analyzing each request and delegating between the team members, so that work can be done in an efficient and timely manner ensuring an exceptional experience for our Guests.
What will I be doing?
As Housekeeping Attendant, you will support all Housekeeping and Laundry team for all aspects by delegating the day-to-day activities Housekeeping and Laundry within the hotel. Specifically, a Housekeeping Attendant will perform the following tasks to the highest standards:

Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel brand standards
Monitor the appearance, standards, and performance of all Housekeeping and Laundry Team Members with an emphasis on training and team work
Provide excellent guest service
Actively works on availability and release of Rooms for Guest Service along with Floor Housekeeping Supervision
Manages the controls of the Housekeeping department, such as: frequency of employees, release of master keys, book incident, input and output input and output uniform and linen, among others
Responsible for checking daily the guest information in CRM and ensure that the preferences and requests of the same are met on time
Request flowers for special occasions (marriage, death, maternity …). Besides providing embroidery for special linen (wedding and pampering)
Control makes monthly Lost and Found and donations
Check the uniforms and send for cleaning and / or repair
Coordinates and controls all traffic of documents and people within the department. Does releases linen of Laundry daily
Makes daily guest clothing release of guests that use the laundry service
Makes monthly closing of Laundry expenses and provision of same
Replaces (a) Laundry Attendant in case of holidays, days off or absences
What are we looking for?

A Housekeeping Attendant serving Hilton is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values below:

Planning and organizing
Good oral and written communication
Previous experience in Laundry
Good interpersonal skills
Proficiency, at intermediate level, with computers and computer programs, including Microsoft Office
Committed to delivering a high level of customer service
Excellent standards of clean
It is advantageous in this position if you demonstrate the following capabilities and advantages:

Ability to work in a team
Excellent attention to detail
Positive Attitude

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Linen Room Supervisor wanted by Rotana hotel in Dubai

Al Bandar Rotana hotel Dubai


Al Bandar Rotana hotel Dubai
Al Bandar Rotana hotel Dubai

Date Posted: 2018/02/15 18:34:00
Expiry Date: 2018/04/16
Ref. JB3772870 Post Share Tweet
Al Bandar Rotana
Housekeeping – Linen Room Supervisor
Al Bandar Rotana

Job Description
We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Linen Room Supervisor, you are responsible to supervise the team of Linen Room Attendants towards achieving the operational objectives while ensuring that the standards of cleanliness meet the requirements specified and your role will include key responsibilities such as:

Receive records and sort out clean uniform from laundry and arrange them properly on the shelves and racks
Issue linen to Food & Beverage outlets as per requisitions
Issue uniform to all employees and maintain uniform records
Check all uniform for any loose buttons and hems and give to the tailor for mending
Ensure a clean and tidy linen room at all times and report if any items have been damaged (linen as well as uniforms)
Ensure that linen and uniforms are properly stored and recorded
Report to Superiors in case any uniforms need to be discarded or replenished
Ensure that the proper procedure is followed when linen or uniform needs to be discarded
Ensure that all uniforms are ready for special events as well as for any seasonal events
Education, Qualifications & Experiences

You should ideally have a diploma or vocational training hospitality with previous minor supervisory experiences within the Housekeeping Department of a hotel. Good command of written and spoken English communication skills, along with strong interpersonal and problem-solving abilities are essentials. Computer literacy and previous experiences with Opera are an advantage.

Knowledge & Competencies

The ideal candidate will be a friendly, caring individual with good cross cultures sensitivity and a concern for quality and an eye for details. You will work well under pressure in a fast-paced environment and enjoy working with a multi-cultural team and guests alike while possessing following additional competencies:

Understanding Hotel Operations

Effective Communication

Planning for Business

Supervising People

Understanding Differences

Supervising Operations



Customer Focus

Drive for Results

Laundry – Press Man wanted at Dusit Thani hotel Dubai

Dusit Thani Hotel Dubai
Dusit Thani Hotel Dubai
Dusit Thani Hotel Dubai



Date Posted: 22 Jan 2018
Location: UAE
Property Name: Dusit Thani Dubai
Job Type: Full-time

Job Summary and Responsibilities

• Load linen trolley, which is ready to send to hotel.
• Unload those, which are coming from hotel and Baan Dusit.
• Sort out all soiled linens into different wash load.
• Makes sure all linen should be weighed in the weighing scale before loading them into the washing machine.
• Use correct method and formula for wash process.
• Use correct operating procedure of all types of machine in the laundry.
• Bed linens and F&B Linens should be pressed in flat work ironer after washing.
• Towels are loaded into the dryers. Make sure to adjust the proper timing and dryer lint filter is cleaned every two hours.
• All the guest and staff laundry check and tag to be done in marking the machine.
• Make sure to use the proper type color for guests and the staff.
• All the uniforms checked and processed in different wash formula.
• Guests and staff laundry should be pressed properly.
• Make sure all the guest laundry are checked and packed properly before delivery to the hotel.
• Dry cleaning items should be thoroughly checked and stains to be removed before putting them into the dry cleaning machine.
• Make sure all the production sheets are done properly.
• Fold all bed linens, F&B linens and towels according to the standard of the hotel.
• Stack all linens properly into the linen trolleys for transport to the hotel.
• Make sure that staff uniforms are properly done and sent to staff linen.
• All management laundry to be done and check thoroughly according to the reference number.
• All guest’ laundry bills are to be posted correctly.
• Those who drive the laundry vehicle must follow safety procedures.
• Make sure that the vehicle is clean and in good running condition at all times.
• Maintain transport record daily and hand it over to the laundry supervisor.
• Keep proper accounting and recording of all items and send it to the hotel.
• Keep the department and machinery clean at all times.
• Follow-up fire and safety procedures in the department.
• To attend the trainings carried out by the hotel management.
• Carry out other duties as directed/ requested by laundry manager and supervisor..


Job Requirements

1. At least High School graduate
2. Laundry knowledge and experienced is preferred
3. Ability to communicate basic English.
4. Hard-working and detail-oriented

Assistant Dry Cleaner wanted at Dusit Thani Hotel Dubai

Dusit Thani Hotel Dubai
Dusit Thani Hotel Dubai
Dusit Thani Hotel Dubai


Date Posted: 12 Dec 2017
Job Type: Full-time

Job Summary and Responsibilities
You will be responsible for sorting out soiled linen, etc. Weighing, loading them  into the washing machine by following the hotel procedures. You will be drying, folding and stacking the linen, uniforms and other laundry items.

Qualifications and experience required

1. High School graduate or higher
2. Experience in dry cleaning and pressing is  preferred. Laundry knowledge is a must
3. Ability to communicate in basic English.
4. Hard-working and detail-oriented


Laundry Order Taker Rose Rayhaan hotel Dubai

rose rayhaan rotana hotel Dubai
rose rayhaan rotana hotel Dubai
rose rayhaan rotana hotel Dubai


Job Description
We are currently looking for dynamic and self motivated Laundry professionals who want to move their careers forward.

As a Laundry Order Taker you are responsible to ensure that laundry service, required by our guest is met on time and with the highest possible standards, whereby your role will include key responsibilities such as:

•Receive messages with regard to laundry pick up, deliveries, charges and special requirements from hotel guests

•Answer phone calls promptly, following proper telephone etiquettes as trained and per the standards

•Ensure that guest services are met on time and that urgent requirements are done promptly

•Record all calls, room number, time of call and the name of the valet, who attended the call, in the logbook

•Receive outside guest and employee garments and pass them on for processing

•Inspect and sort cleaned items according to set procedures and make them ready for delivery or pick up after verifying they have been properly processed

•Mend all guest garments and ensure that all broken / missing buttons are replaced

•Record the laundry charges on the list and post the amount to guest account by using the micros machine

•Report any loss or damage of fixtures and equipment to the Laundry Manager

•Assist and replace the marker and assist supervisor with all paper work in the office

•Ensure the laundry is kept clean, neat and tidy

•Ensure that laundry employees are knowledgeable about hotel services and facilities.

Education, Qualifications & Experiences

You should ideally have a vocational training within the laundry operation and previous experience in a similar position. Good command of written and verbal English communication skills are essentials. Computer knowledge or knowledge on micros system is a definite plus.

Knowledge & Competencies

The ideal candidate will be customer driven and a courteous individual with an outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:

Understanding the Job

Taking Responsibility

Recognizing Differences

Customer Focus

Customer Focus