IT Specialist wanted at Marriott hotel – Dubai

Marriott Marquis Hotel Dubai

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Marriott Marquis Hotel Dubai
Marriott Marquis Hotel Dubai

Job Number 180029PQ
Job Category Information Technology
Location JW Marriott Marquis Hotel Dubai
 
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
 
JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

JOB SUMMARY
Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware/software, user accounts, and computer/telephone rooms. Train/instruct users in proper use and security of all systems. Troubleshoot/repair/resolve technical problems/issues related to computer hardware/software/LAN and WAN/internet. Respond to program error messages. Refer major problems to vendors/technicians. Analyze, recommend, and implement process improvements. Provide end-user support for all applications. Plan and manage disk space for entire network. Maintain accurate inventory of all technological devices.

SCOPE / BUSINESS CONTEXT
A Full Time position based at JW Marriott Marquis Dubai however support to Marriott Harbour is required too
Number of Direct Reports – 0 to 4
Titles of Direct Reports – Asst. IT Manager or IT Manager or Director of IT
CANDIDATE PROFILE
Experience:
Previous experience in IT Services or systems support role in hotels or above properties is desirable
Past hospitality operations/systems experience and or systems support exposure.
Skills and Knowledge
Tertiary education in management information systems, Hotel and or Business Administration advantageous.
Strong written and verbal communications skills; can effectively communicate knowledge and expertise
Demonstrated skills in support of applications, hardware, operating systems, and telecommunications.
Ability to multi-task effectively while setting priorities and meeting deadlines.
Demonstrated matrix management environment (vendors/clients/peers).
Ability to travel occasionally.
Demonstrated skills in trouble-shooting and resolving problems around PCs, operating systems, servers, peripherals, etc.
Education or Certification
System-related professional certifications desired like Microsoft, Cisco, Computer networks etc.
Computer or IT Diploma/Degree
SPECIFIC DUTIES
The following are specific responsibilities and contributions critical to the successful performance of the position:

Maintains a positive relation with Property Operations team. Frequently reports status of system operating performance. Leads upcoming technology projects and communicates their potential impact to operations. Collaborates with, and supports associates using systems. Responds to problems and enhancement requests in a timely manner. Keeps associates informed about progress and status of issues.

Keeps Director of IT informed of major accomplishments through monthly and ad hoc communications. Raises concerns, project needs, and solicits escalation support and advice in order to accomplish objectives. Provides feedback during Pilot efforts.

Responds to queries from Marriott Corporate on a timely basis. Contacts Corporate Support following the established communicated procedures frequently issued by Regional iT.

Positively interacts with vendors and consultants to obtain quality services, support and pricing for technology projects and operating concerns.

Communicates with peers on a regular basis. Shares information across the peer group that may enable operational improvements.

Through effective decision making, ensures success with each project or system issue by leading the selection/specification process, project management, arranging and overseeing installation, hands on involvement, as well, directing support and troubleshooting at the property.

Senior Internal Auditor wanted at FlyDubai – Dubai

flydubai logo

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flydubai logo
flydubai logo

Senior Internal Auditor – Data Analytics
Responsible for the management and delivery of continuous audit engagements to provide an effective independent internal audit service to flydubai. To help in protection of Company assets and ensure efficiency, effectiveness and value for money in Company operations. To be a key member of the department, providing leadership and coaching to internal auditors, support the VP-Internal Audit in strategic planning. To present a strong and competent professional presence to flydubai management, provide technical expertise and mentoring to the team and display sound business sense to improve the overall internal control environment of flydubai.

KEY ACCOUNTABILITIES
Key Activities
1. Assist the VP-Internal Audit in developing and maintaining the Risk Universe and Annual Audit Plan.

2. Perform special ad-hoc investigations and consultancy work as may be requested by Senior Management.

3. Develop Computer Aided Audit Techniques (CAATs) by designing automated scripts using tools such as ACL/Arbutus.

4. Perform automated periodic testing on business process controls.

5. Ensure that assignments are conducted in accordance with the International Auditing Standards and Departmental Code of Ethics, providing real time supervision and review of audit work performed by the audit team during fieldwork.

6. Communicate effectively and professionally with business units / department management (SVP, VP, Senior Manager and Manager levels) throughout the audit process, including developing a mutually agreed action plan.

7. Establish and maintain strong working relationships with Senior Management within the organization.

8. Lead the quarterly follow-up exercise with Management to track and report on implementation of agreed management action plans, including KPI reporting.

9. Perform administrative functions to support the Internal Audit department e.g. assist with mid-year and year end performance reviews for Internal Audit staff, scheduling training sessions, assist or act as delegate for the VP-Internal Audit in meetings or communications with Senior Management.

10. Operate across all areas of the business with minimal direct supervision.

11. Must be able to travel internationally if needed (10% of the role)

Qualifications:

MINIMUM QUALIFICATIONS / EXPERIENCE/ KNOWLEDGE / SKILLS

Minimum Qualification

• University Degree or equivalent in Computer Science/IT.

Experience

• Minimum of 7 years’ experience in Internal Audit, preferably in an airline.

• Experience in data mining and SQL queries.

Knowledge / Skills

• Data analysis software – ACL or any other data analysis tool

• Design and deliver data analytic scripts to test various audit objectives

• Database and SQL knowledge

• Information technology general controls assessment

• Information technology risk assessment

• Stakeholder management skills, able to establish credible and effective relationships with Senior Management

Certificate / License required

• CISA qualification

• Certified Internal Auditor (CIA)

Additional Requirements

• Experience of writing reports for Senior Management

• Experience of staff management and audit review process

• Experience of project management

• Audit experience with a multinational company is desirable

• Expert-level knowledge of a wide range of business processes and technology solutions

CORE COMPETENCIES

• Customer Focus

• Team work

• Effective Communication

• Personal Accountability & Commitment to achieve

• Resilience and Flexibility (Can do attitude)

• Strategic Thinking

• Business Acumen

• Inspiring & Developing others

• Decision Making

IT Intern wanted at Sheraton resort hotel – Dubai

Sheraton hotel Jumeirah Beach - Dubai

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Sheraton hotel Jumeirah Beach - Dubai
Sheraton hotel Jumeirah Beach – Dubai

Job Number 180025ZP
Job Category Information Technology
Location Sheraton Jumeirah Beach Resort, Dubai
 
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.

Job Summary

Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware/software, user accounts, and computer/telephone rooms. Train/instruct users in proper use and security of all systems. Troubleshoot/repair/resolve technical problems/issues related to computer hardware/software/LAN and WAN/internet. Respond to program error messages. Provide network communications support and technical guidance. Refer major problems to vendors/technicians. Analyze, recommend, and implement process improvements. Consult with others to assess/analyze/resolve computing needs and system requirements. Inspect, test, and diagnose computer equipment/systems. Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements. Plan, coordinate, and implement network security measures. Provide end-user support for all applications. Plan and manage disk space for entire network. Maintain accurate inventory of all technological devices. Enter commands and activate controls on computers and equipment. Ensure backup tapes are locked in a fireproof safe.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information; protect company assets. Address guests’ service needs; assist other employees. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Serve as role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations/standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds. Stand, sit, or walk for extended periods of time. Enter and locate information using computers/Point of Sale (POS) systems. Move up and down stairs/ramps. Perform other reasonable job duties as requested by Supervisors.

IT Systems Analyst wanted at ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

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ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/09/28
Ref. JB3823093
IT Systems Analyst – Channels and Support Systems
 
Job Description
JOB PROFILE

To provide day to day transactional assistance and service to end users in the development, installation, delivery, maintenance, and issue resolution and provide support in the area of business applications that best meet end-user business processes and needs to ensure issues and inquiries are resolved in a prompt and effective manner in order to maintain smooth operations and minimise downtime

ACCOUNTABILITIES

Software Development:
Analyse functional and technical specification documents, perform system designing, coding and programing tasks and conduct unit testing to in order to ensure delivery of technology applications in line with business requirements. Conduct source code management in line with the bank’s Code Management Process in order to ensure source code is securely stored and available for re-deployment and enhancement

Project Delivery:
Participate in business requirement analysis phase of new applications, review business requirements and map it to impacted business applications and convert business requirements into vendor understandable functional / technical specification documents in order to ensure software delivery will be in line with business requirements. Coordinate for software testing, issue resolution, provide end user training and contribute for production deployment by adhering to bank’s technology security / standards in order to ensure robust technology solutions are delivered and deployed. Analyse business requests for system product set up /parameter change, identify required systems / applications, schedule, communicate and execute the changes in order to enable business users to launch the product or perform the requested function to carry out the business transactions

Core/Channel Banking Support:
Provide application support by analysing issues and providing resolution, conduct periodic IT check/troubleshooting, implementation of patches and extend guidance to end users in order to facilitate banking operation smooth and to minimize downtime. Coordinate for testing fixes to ensure that the fix provided is aligned with the problem and to ensure a solution has been provided prior to handling the solution to the business users. Deliver software release by preparing the package and coordinate with relevant teams within IT for the successful release in order to ensure the software is released in relevant systems / environments

Software Testing:
Analyse functional and technical specification documents to understand business requirements, plan and prepare test scripts and execute software testing in order to ensure all required scenarios are tested, test results are in conformity with business requirements without any defects and fit for production deployment in line with business / technical requirements

Policies, Processes, Systems and Procedures:
Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders

People Management:
Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance. Organise and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems

Customer Service:
Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions

Continuous Improvement
: Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programmes and projects in line with the bank’s standards

Skills
EXPERIENCE, QUALIFICATIONS & COMPETENCIES

Minimum Experience
:

At least 2 years of experience in quantitative or analytical roles

Minimum Qualifications
:

Bachelor’s degree in IT/Computer Science or progressive technical certification track record for the specialist area

Professional Qualifications:

ITIL v3 Foundation Certified

Knowledge and Skills:

System analysis

Technical specification development

Database design

Architecture principles

Software engineering and development

Application development tools

Infrastructure/operating platforms

Software testing

Software change management

Software configuration management

Application support and maintenance

Incident management

Presentation and collaboration tools

Banking functionality and operations

Information security

Data Integration specialist wanted at ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

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ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/11
Ref. JB3799911
Specialist – Data Integration
 
Job Description
To develop and implement tools for data acquisition, extraction, transformation, management and manipulation of large and complex data sets to ensure data and analytics requirements are met

1.
Data Integration
Liaise with data architects to choose reference architecture and data integration styles to ensure the requirements of each data acquisition task are met
Use data acquisition, extraction, transformation, management and manipulation tools for advanced analytics in order to prepare complex data sets for data science projects
Create structured plans for the process of data transformation and integration projects to ensure requirements and timeframes are met and regular updates can be provided

Collaborate with wider IT teams in developing automation and programming scripts, refining, customising and operationalising data analytics to ensure successful deployment of analytical models
Liaise with analytics/data experts and business teams in order to define and agree the best set-up for data driven solutions Select and use appropriate data integration, analytics, visualisation and dashboard applications in order to translate business requirements into data and analytics solutions
Liaise with database administrators on data storage and delivery to ensure requirements for volume and performance are met without delays

Skills
Minimum Experience
At least 4 – 5 years of experience in data mining, large scale data acquisition, transformation and cleaning of structured and unstructured data
Minimum Qualifications
Bachelor’s Degree in a quantitative discipline such as Statistics, Mathematics, Engineering or Computer Science
Professional Qualifications
TOGAF certification or equivalent
Knowledge and Skills
Communication and persuasion skills
Understanding of architectural principles and data integration styles
Knowledge of data modelling
Familiarity with MDM, BI, and data warehouse design and implementation techniques
Knowledge of data integration tools

Data Platform Manager wanted at ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

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ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/11
Ref. JB3799912
Data Platform Manager
 
Job Description
To manage big data platforms and middleware systems, aligning technology capabilities, capacity, upgrades, integration and changes with business requirements and providing technical advice to ensure technology system availability/service level agreements are met and upgrades, maintenance and integration is completed with minimal disruption to business

Big Data Platform Management
Maintain big data platform environment and middleware systems and manage day-to-day maintenance to ensure tuned for optimum performance and efficiency and service level agreements (SLA’s) are met

Benchmark system performance, analyse system bottlenecks and propose solutions in order to eliminate them
Oversee the security of big data platform and middleware systems through the use of vulnerability tools and enforcements of policies and procedures to ensure integrity and protection of systems and data Liaise with IT colleagues and business units to complete capacity planning by understanding, collating and estimating requirements and reviewing system capability to ensure demand can be met
Plan and oversee the upgrade and patching of data platforms and systems by liaising with business units, IT colleagues and external vendors, creating planned maintenance windows and completing required UAT to ensure required/ongoing support for systems and applications can be secured
Provide technical advice and guidance to the technology services team and business units in order to integrate and standardise supported systems across the bank
Streamline the operation of the big data platforms in order to facilitate analytical use case execution for a diverse user community/different business groups

2.
Vendor Management
Coordinate with external vendors to work on support issues and monitor contract compliance to ensure services are provided as per agreed service level agreements (SLAs) and turnaround times (TATs)
Review solutions provided by vendors and translate against the project requirements to assist business users in understanding system functionality
3.
Project Management
Engage with project managers in change initiative projects to ensure timely IT deliverables
Assist project managers in developing project documents and provide support in obtaining project approvals to ensure banking projects are delivered within planned timelines
Manage the identification of the resolution on issues reported by business users by coordinating with internal staff or vendors to ensure issue resolution
Provide support to the project managers in project transition to production and successful handover to production support team to ensure minimal interruption in support services
Ensure technical support for System Integration Tests for technology staff as well as for UAT to business users to assist in timely delivery of business requirements

Skills
Minimum Experience
At least 8 years of experience in Banking/Financial Services in IT having maintained big technology platforms with at least 5 years of experience in a managerial capacity
Minimum Qualifications
Bachelor’s Degree in Computer Science
Professional Qualifications
Certification in Cloud platforms (For example: AWS Solution Architect) and/or Cloud Technology Certification
Certification in Infrastructure Domain
Middleware systems certification
Knowledge and Skills
Knowledge and experience of banking operations and related problems
Knowledge of UNIX/LINUX OS
Experience with Hadoop platform engineering.
Familiar with distributed systems and understanding high availability.
Experience with Java, Python or Scala
Experience with IBM WebSphere, Oracle WebLogic, Red Hat JBOSS & Apache Tomcat Administration.
Knowledge of cluster monitoring tools
Understanding of OS concepts, process management and resource scheduling
Basics of networking, CPU, memory and storage
Understanding of shell scripting
Understanding of all the components in the Hadoop ecosystem (For example: Apache Hive and Apache Mahout)

IT Team Leader wanted at ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/11
Ref. JB3799872
IT Team Leader
 
Job Description
To undertake business and technical requirement analysis, translate business requirements into technical solutions, transfer technical knowledge to relevant stakeholders and provide support for production systems, technology projects and changes in addition to supporting the Project Manager and managing vendors in order to ensure timely and quality project delivery and systems support.

1. Project Management
Contribute and support the Project Manager in the delivery of technology enabling change initiative projects and IT deliverables in high priority, medium or strategic level for respective IT functional area adopting Project Management framework principles in compliance with ADCB standards

Participate and contribute in business requirement analysis, RFP process, project approvals and assist the Project Manager in the overall project administration for project delivery in order to ensure that business expectations are met
Review solutions provided by vendors against the project requirement, assist the business in understanding system functionality, coordinate for project and change delivery, testing and deployment in order to ensure smooth and trouble free transition in production environment

2. System Management
Manage production applications and systems, analyse incidents and trouble shoot issues, provide solutions and coordinate with stakeholders for deployment of fixes, testing and production implementation of releases in order to facilitate banking operations and un-interrupted customer service
Coordinate and support problem management, change management, conducting IT health check, capacity planning, patch deployment, risk profiling, system integration, in order to ensure bank’s technology systems are secured and robust

3.System Development
Direct team members in the areas of application design,
programming concepts, database designing, web application deployment, integration methods and configuration
Evaluate business requirements, conduct Technical analysis including assessment of size, complexity, technical dependencies and extend of testing required, estimate effort, cost and timelines to enable business to cost benefit analysis
Contribute and provide assistance in software testing, implementing integration methods, software deployment, problem and change management process in order to ensure successful implementation and usage of the system to facilitate banking operations

4.People Management
Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance
Organise and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems

Skills
At least 8 years of experience in Information Systems with 2 years in a managerial capacity with knowledge in management of applications/systems
Bachelor’s degree in IT/Computer Science
PMP/ Prince 2 certification or equivalent
ITIL certification or equivalent
Knowledge and Skills
Planning and prioritisation
Vendor management
Team leadership
Solution design
Architecture principles including service oriented architecture

Data Architecture lead wanted at ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

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ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/11
Ref. JB3799904
Lead – Data Architecture
 
Job Description
To lead the design, implementation and enhancement of information management/data strategies and identify/implement standards, guidelines and best practices to ensure data meets the required standards and business requirements

1.Data Architecture Management
Lead the design, implementation and enhancements of Data Marts, collect and analyse user requirements in order to support business users achieve business goals
Develop and implement tools and platforms for data acquisition, extraction, transformation, management and manipulation of large and complex data sets in order to meet business requirements

Manage the collection of various metadata assets and oversee profiling of internal and external data sources in order to increase visibility and promote reuse

Engage with key stakeholders to define data classifications and data zoning to enable sensitive information assets to be immediately identified and proactively managed
Develop relationships and interact with external data and analytics vendors to support the implementation of data tools and platforms

2.Data Governance and Best Practices
Determine and implement overall data modeling standards, guidelines, best practices and approved data modeling techniques to ensure alignment with enterprise architecture industry standards and IT strategy
Liaise with external regulatory authorities to develop data governance in order to facilitate data availability, quality and ownership
Supervise the creation of all conceptual, logical and physical data models and conduct periodic reviews to ensure data modeling practices and guidelines are followed and comply with policies and standards
Research and identify emerging technology and industry standard data architecture/management frameworks in order to recommend enhancements to existing systems and approaches

3.Data Security and Risk Management
Protect the bank’s data against IT risks, including unauthorised access to information, data integrity problems, loss of processing capability, and poor service levels and provide recommendations to ensure the information system is successfully exploited to achieve continuous improvement and competitive advantage by identifying needs

Skills
Minimum Experience
At least 10 years of experience in Information Technology, of which 5 years of experience in a managerial capacity
Minimum Qualifications
Bachelor’s Degree in IT, Computer Science or Equivalent
Professional Qualifications
TOGAF Open Architecture Framework Certification or Equivalent
Knowledge and Skills
Communication and persuasion skills
Presentation and facilitation skills
Negotiation and mediating
Business liaison
Effective conceptualization, pattern recognition and teaming skills
Design-thinking skills

IT Systems Analyst wanted at ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/11
Ref. JB3799885
IT Systems Analyst
 
Job Description
To provide day to day transactional assistance and service to end users in the development, installation, delivery, maintenance, and issue resolution and provide support in the area of business applications that best meet end-user business processes and needs to ensure issues and inquiries are resolved in a prompt and effective manner in order to maintain smooth operations and minimise downtime

1.Software Development
Analyse functional and technical specification documents, perform system designing, coding and programing tasks and conduct unit testing to in order to ensure delivery of technology applications in line with business requirements
Conduct source code management in line with the bank’s Code Management Process in order to ensure source code is securely stored and available for re-deployment and enhancement

2.Project Delivery
Participate in business requirement analysis phase of new applications, review business requirements and map it to impacted business applications and convert business requirements into vendor understandable functional / technical specification documents in order to ensure software delivery will be in line with business requirements
Coordinate for software testing, issue resolution, provide

end user training and contribute for production deployment by adhering to bank’s technology security / standards in order to ensure robust technology solutions are delivered and deployed
Analyse business requests for system product set up / parameter change, identify required systems / applications, schedule, communicate and execute the changes in order to enable business users to launch the product or perform the requested function to carry out the business transactions

3.Core/Channel Banking Support
Provide application support by analysing issues and providing resolution, conduct periodic IT check/troubleshooting, implementation of patches and extend guidance to end users in order to facilitate banking operation smooth and to minimize downtime
Coordinate for testing fixes to ensure that the fix provided is aligned with the problem and to ensure a solution has been provided prior to handling the solution to the business users
Deliver software release by preparing the package and coordinate with relevant teams within IT for the successful release in order to ensure the software is released in relevant systems / environments

4.Software Testing
Analyse functional and technical specification documents to understand business requirements, plan and prepare test scripts and execute software testing in order to ensure all required scenarios are tested, test results are in conformity with business requirements without any defects and fit for production deployment in line with business / technical requirements

Skills
Minimum Experience
At least 2 years of experience in quantitative or analytical roles
Minimum Qualifications
Bachelor’s degree in IT/Computer Science or progressive technical certification track record for the specialist area
Professional Qualifications
ITIL v3 Foundation Certified

Knowledge and Skills
System analysis
Technical specification development
Database design
Architecture principles

Data Architect wanted at ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/11
Ref. JB3799907
Data Architect
 
Job Description
To design and build data modelling approaches in line with agreed standards, guidelines and best practices in order to meet business requirements
 
Data Architecture Management
Identify suitable data modeling approaches for tasks by assessing the suitability of existing data models and building flexible data models in order to meet any changes to business requirements

Rationalise data processing in data integration and business intelligence (BI) activities in order to promote best practices in data and analytics
Profile internal and external data sources to increase visibility and collect various metadata assets

Oversee development of data objects and data models in order to support data services in service-oriented architecture
Suggest who can take what actions, with what data, and under what circumstances in order to assist in developing data governance processes and structure Interact with external data and analytics vendors to support the implementation of data tools and platforms

Data Security and Risk Management
Protect the bank’s data against IT risks, including unauthorized access to information, data integrity problems, loss of processing capability, and poor service levels and provide recommendations to ensure the information system is successfully exploited to achieve continuous improvement and competitive advantage by identifying needs
.
Skills
Minimum Experience
At least 8 years of experience in technology services within the banking industry of which at least 5 years of experience in the management of financial applications/technical systems
Minimum Qualifications
Bachelor’s Degree in IT, Computer Science or Equivalent
Professional Qualifications
TOGAF Open Architecture Framework Certification or Equivalent

Information Technology Supervisor wanted at Towers hotel – Dubai

Towers rotana hotel Dubai

APPLY HERE

Towers rotana hotel Dubai
Towers rotana hotel Dubai

Expiry Date: 2018/09/06
Ref. JB3815539
Information Technology – Information Technology Supervisor
Towers Rotana
 
Job Description
We are currently seeking for passionate and dynamic IT professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As an IT Supervisor your role will include key responsibilities such as:
•Monitor the operation and security of all computer hardware and ensure that it is operating properly
•Serve as primary contact for all servicing of computers, printers, etc.
•Maintain a sufficient inventory of all office and computer supplies
•Maintain all hardware and software logs updated as per departmental working procedures

•Maintain the documentation of all hardware configuration and inventory

•Maintain the documentation of the telephone system configuration and all MPT lines

•Understand all the department working procedures and perform the related tasks as described

•Carry out the repairs and maintenance of all PCs, printers, telephones, interactive system, key lock system, etc.

•Maintain all users access request and authorizations (Win2000, E-mail, Opera, Micros, Novell)

•Respond to all users request and provide them with adequate support.

Skills
Education, Qualifications & Experiences

You should have a degree within the information technology field and previous experiences in the same role along with a proven knowledge in the operation and maintenance of the equipment. A good command of English and the ability to fault, find and rectify subsystems are essentials.

IT Vendor Performance Specialist wanted at ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/09/06
Ref. JB3815491
IT Vendor Performance Specialist
 
To manage the bank’s vendor deliveries by ensuring that the vendor performance management framework is efficiently followed to deliver optmised services in accordance with the respective contractual agreements

Vendor Performance Management:
Ensure adherence to vendor performance management framework as applicable according to the contracted service category and scale and track vendor performance, providing feedback to the contract management team, to ensure that service delivery failures are contractually mitigated Work closely with Procurement to conduct vendor/service comparison for consistently lower performing relationships and investigate and identify opportunities for the bank to achieve greater levels of service delivery on procured products and services Conduct surveys to assess vendor performance and provide feedback to Relationship Managers/Vendors in a structured manner in order to improve service delivery Implement standardisation of KPIs across contract/service categories in line with the required standards in order to optimise tracking and feedback

Contract Management:
Support the contract renewal process by providing the contract management team with feedback on vendor performance Provide data for Vendor performance KPI tracking for critical vendor relationships as required by Senior Management Policies, Processes, Systems and Procedures Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders

Self-Management:
Manage self in line with the bank’s people management policies, procedures, processes and practices to ensure adherence and to maximise own contribution to business performance

Customer Service:
Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions

Skills
EXPERIENCE, QUALIFICATIONS & COMPETENCIES

Minimum Experience:

At least 12 years of experience in banking with a background and experience in management of IT Assets, Contracts and an understanding of IT Project Management

Minimum Qualifications:

University degree in a Business (B Com, BBA) or

Technical (BSc, B Tech) related subject area

Database Administrator wanted at SERCO – Dubai

Serco logo

APPLY HERE

Serco logo
Serco logo

Req ID 51784 – Posted 05/07/2018 – United Arab Emirates – Dubai – Administration/Secretarial/Clerical – Full Time
Database Administrator – Success Profile
Reporting to: AFC Systems Manager
Division / Function: Operations
Base location: Dubai UAE

Job family: AFC Systems & Resource Planning
Grade: 16
Serco Leadership Tier: Managing a team within a business or function
Key purpose
The purpose of the job is to be responsible for supporting the Dubai Metro and Dubai Tram databases, ensuring their performance, availability and security.
 
Maintaining software databases of the company and manage database related issues ensuring availability and continuity.
 
Reason for role
 
To manage the AFC Systems and Software Databases

Structure and reporting relationship

Reporting to AFC Systems Manager

Based on the specific requirement of the role

Key accountabilities

Manages all database related issues of the whole Dubai Metro and Dubai Tram;
Responsible in system & database audit tasks to include assessment, evaluation and investigation:
Automatic Fare Collection (AFC) Systems
Internal Software Databases
Manage and document system configurations.
In depth analysis and investigation of systems fault and provide corrective action
Ensures that system hardware, operating systems, software systems, and related procedures are correct and in-place;
Develop and maintain installation and configuration procedures.
Contribute to and maintain system standards.
Responsible for ensuring availability and performance of the databases in the live production AFC system;
Ensuring that the associated hardware resources allocated to the databases and to ensure high resilience and performance tuning;
To proactively monitor the database systems to ensure secure services with minimum downtime;
Responsible for providing trend analysis to management team to enable them to make informed decisions regarding resource management, e.g., storage and other hardware upgrades;
Responsible for troubleshooting, performance tuning of T-SQL stored procedures, jobs, and development of new procedures for reporting;
Responsible for continued improvement to Backup and restore procedures, and regular restore testing;
Responsible for setting up and managing online replication to archival server;  Responsible for trouble-shooting database corruption, inconsistency incidents to ensure operational continuity;
Creation and implementation and testing of DR/BC plans;
Responsible for maintaining new and existing software databases
Assist with troubleshooting and implementation of Windows Operating System
Tasks for AFC Level 3
Monitoring the health of the data base;
Regular checking of error logs, scheduled maintenance tasks, monitoring of storage use.
Performance tuning – ensure that the database is running with optimal parameter settings, indexing, file system parameters.
Backup and Restore of both Metro and Tram and provide enhancement solutions;
Data Warehousing – long term solution for Serco Operations Planning & Performance analysis.
Perform and carry out other duties as instructed / directed by the AFC Systems Manager and Head of AFC Systems and Resource Planning

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QA testing manager wanted at ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/24
Ref. JB3812425
Manager – Quality Assurance Testing
 
Job Description
To manage the Quality Assurance testing function to ensure all system enhancements and implementation projects pass internal software quality checks prior to delivery for business user acceptance testing

1.Test Planning
2.Test Support
3.Test Execution
4.Policies, Processes, Systems and Procedures
5.People Management
6.Customer Service

Skills
Minimum Experience
At least 10 years of experience in a software quality assurance function
Minimum Qualifications
University degree/diploma specialising in Computer Science, engineering, management information systems, or related field
Professional Qualifications
Certification in ITIL
Project Management Professional (PMP) certification from Project Management Institute
Written and spoken English

IT Systems Analyst wanted by ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/24
Ref. JB3812430
IT Systems Analyst
 
Job Description
To provide day to day transactional assistance and service to end users in the development, installation, delivery, maintenance, and issue resolution and provide support in the area of business applications that best meet end-user business processes and needs to ensure issues and inquiries are resolved in a prompt and effective manner in order to maintain smooth operations and minimise downtime

1.Software Development
Analyse functional and technical specification documents, perform system designing, coding and programing tasks and conduct unit testing to in order to ensure delivery of technology applications in line with business requirements
Conduct source code management in line with the bank’s Code Management Process in order to ensure source code is securely stored and available for re-deployment and enhancement

2.Project Delivery
Participate in business requirement analysis phase of new applications, review business requirements and map it to impacted business applications and convert business requirements into vendor understandable functional / technical specification documents in order to ensure software delivery will be in line with business requirements
Coordinate for software testing, issue resolution, provide end user training and contribute for production deployment by adhering to bank’s technology security / standards in order to ensure robust technology solutions are delivered and deployed
Analyse business requests for system product set up / parameter change, identify required systems / applications, schedule, communicate and execute the changes in order to enable business users to launch the product or perform the requested function to carry out the business transactions

3.Core/Channel Banking Support
4.Software Testing
5.Policies, Processes, Systems and Procedures
6.People Management
7.Customer Service
8.Continuous Improvement
Skills
Minimum Experience
At least 2 years of experience in quantitative or analytical roles
Minimum Qualifications
Bachelor’s degree in IT/Computer Science or progressive technical certification track record for the specialist area
Professional Qualifications
ITIL v3 Foundation Certified

Systems analyst – lending wanted at ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/24
Ref. JB3812436
Systems Analyst Lending
 
Job Description
To provide day to day transactional assistance and service to end users in the development, installation, delivery, maintenance, and issue resolution and provide support in the area of business applications that best meet end-user business processes and needs to ensure issues and inquiries are resolved in a prompt and effective manner in order to maintain smooth operations and minimise downtime

1.Software Development
Analyse functional and technical specification documents, perform system designing, coding and programing tasks and conduct unit testing to in order to ensure delivery of technology applications in line with business requirements
Conduct source code management in line with the bank’s Code Management Process in order to ensure source code is securely stored and available for re-deployment and enhancement

2.Project Delivery
Participate in business requirement analysis phase of new applications, review business requirements and map it to impacted business applications and convert business requirements into vendor understandable functional / technical specification documents in order to ensure software delivery will be in line with business requirements
Coordinate for software testing, issue resolution, provide end user training and contribute for production deployment by adhering to bank’s technology security / standards in order to ensure robust technology solutions are delivered and deployed
Analyse business requests for system product set up / parameter change, identify required systems / applications, schedule, communicate and execute the changes in order to enable business users to launch the product or perform the requested function to carry out the business transactions

3.Core/Channel Banking Support
4.Software Testing
5.Policies, Processes, Systems and Procedures
6.People Management
7.Customer Service
8.Continuous Improvement

Skills
Domain Expertise in Loan Originating Systems and exposure to different Lending Products including Islamic Lending
Loan Approval and scoring process, disbursement
Loan Management System (Life Cycle of Loan, Interest Accrual, Interest Application, Recovery etc.)
Technical skillsets on Application architecture, Operating systems, Database, middleware and mobility concepts
Strong technical skills in databases (oracle or SQL)

Systems Analyst wanted by ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/24
Ref. JB3812434
Systems Analyst — Bespoke Segment
 
Job Description
To provide day to day transactional assistance and service to end users in the development, installation, delivery, maintenance, and issue resolution and provide support in the area of business applications that best meet end-user business processes and needs to ensure issues and inquiries are resolved in a prompt and effective manner in order to maintain smooth operations and minimise downtime

1.Software Development
Analyse functional and technical specification documents, perform system designing, coding and programing tasks and conduct unit testing to in order to ensure delivery of technology applications in line with business requirements
Conduct source code management in line with the bank’s Code Management Process in order to ensure source code is securely stored and available for re-deployment and enhancement

2.Project Delivery
Participate in business requirement analysis phase of new applications, review business requirements and map it to impacted business applications and convert business requirements into vendor understandable functional / technical specification documents in order to ensure software delivery will be in line with business requirements
Coordinate for software testing, issue resolution, provide end user training and contribute for production deployment by adhering to bank’s technology security / standards in order to ensure robust technology solutions are delivered and deployed
Analyse business requests for system product set up / parameter change, identify required systems / applications, schedule, communicate and execute the changes in order to enable business users to launch the product or perform the requested function to carry out the business transactions

3.Core/Channel Banking Support
4.Software Testing
5.Policies, Processes, Systems and Procedures
6.People Management
7.Customer Service
8.Continuous Improvement

Skills
Knowledge in Retail Banking Systems – Proficient with banking processes viz,Core Banking, Customer Onboarding and Service/relationship management, Payments, lending , investments, banking e-channels
Deep knowledge in Payment Systems SWIFT, UAEFTS, UAEDDS, ICCS, WPS, MT and MX Messages, Sanction Screening, Fees and Charge mechanisms.
Understanding business needs, requirements, and expectations and devising; transforming functional requirement into technical solution
Planning project activities viz., system design, scoping, estimation, tracking, change management, release management, delivery management & post implementation support
Coordinate system development, Testing, Deployment and Training
Technically proficient on programming languages(Java, C++ etc), application servers(IBM Websphere, Weblogic), Enterprise Service Bus(TIBCO), Operating Systems(Windows, AIX), Database(MSSQL, Oracle, Oracle PLSQL)
Good knowledge of SOAP / Web Services, MQ
Basic familiarity with web technologies HTML / XML, java/asp scripts and IIS.
Familiar with SDLC, Agile development methodologies, ITIL framework

IT Systems Manager wanted by ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/24
Ref. JB3812438
IT Systems Manager
 
Job Description
To lead and manage technology projects and change initiatives, align technology capabilities with technology and business strategies and needs while effectively allocating resources to support business with the implementation, management and maintenance of the assigned portfolio of banking applications

1.System Management
Manage a portfolio of banking applications along with managing key support processes like problem management and incident management and ensure effective performance monitoring metrics, dashboards and service levels are in place and utilised
Undertake complex technical evaluations of existing infrastructure and ensure priorities are assessed and defined in order to determine upgrade capacity plans and needs that will enhance system performance and put forward comprehensive recommendations Lead capacity planning for new and existing systems and in the resulting technology change that may impact future development in technology services and systems within the bank
Lead development and implementations of processes for ensuring that overall architecture and systems integration of the respective systems acquired by the Bank has a commonality and direction which will be sustainable for the foreseeable future in both banking and technology perspectives

2.Project Management and Change Delivery
Manage and ensure delivery of multiple technology projects and change deliverables in a high priority, medium or strategic level for respective functional area within time and budget, developing project approvals, RFPs, technical documents, procedures, transition plans while contributing to development of detailed business cases in line with the required standard
Lead the adoption of Project Management framework principles in compliance with ADCB standards while recommending improvements to ensure efficient project delivery
Lead the design, development and implementation of technology solutions through business and application architecture principles and maintain efficient and agile technology for the business
Evaluate technology capabilities, system architecture and solution fitment of system design, development, integration and implementation in order to ensure that the developed solutions / systems meet bank’s expansion and technology services requirements

3.Business Alignment

4.Budget Management
5.People Management
6.Policies, Processes, Systems and Procedures
7.Vendor Management
8.Continues Improvement
9.Customer Service
Skills
Minimum Experience
At least 12 years of experience in technology services with a banking industry background, with at least 3 – 5 years in a managerial capacity for management of financial applications/technical systems
Minimum Qualifications
Bachelor’s degree in IT/Computer Science or equivalent
Professional Qualifications
PMP/Prince 2 certification or equivalent
ITIL certification or equivalent
Job Code: 1535

Cybersecurity Senior Technician wanted by SERCO – Dubai

Serco logo

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Serco logo
Serco logo
Rail OT Cybersecurity Senior Technician – Success Profile
Reporting to: Rail OT Cyber security Team Leader
Division/Function: Transport / Dubai Metro
Base location: Engineering and Maintenance

The purpose of this Rail OT Cyber security Senior Technician position is to:
perform responsibilities for the Cyber Security and Rail Systems Team (CSRST) covering all of Engineering (ATC, Combs, AFC, MEPs, RSK, TRK & Cavils, Depot);
run an on-call system to be point of contact outside of the 24/7 running of the network;
Participate actively to the 5 main cyber security functions: Identify, Protect, Detect, Respond and Recover;
deliver its core objectives, but not limited to:
Cyber security Preventative and Corrective Maintenance of Rail OT machines;
System wide back up of Rail OT machines;

Upgrade of the virus definitions of Rail OT machines;
Log and report on the Cyber security posture and conditioning of Rail OT machines;
Responsible for working in a 24×7 Cyber security Operation Centre (CSOC) environment;
Investigate, document, and report on information security issues and emerging trends;
Provide Incident Response (IR) support when analysis confirms actionable cyber-incident;
Respond to previously undisclosed software and hardware vulnerabilities.

Structure and reporting relationship

This position as Rail OT Cyber security Senior Technicianwill:

report to Rail OT Cybersecurity Team Leader.

Based on the specific requirement of the role

Key accountabilities

Carry out all OT-related cybersecurity preventive maintenance (PM) and corrective maintenance (CM) activities and minor modifications on Rail OT Systems machines to include but limited to, servers, workstations, desktops and laptops. Some of these systems are installed along trackside, whilst others can be found in stations and still some others in depots;
Respond to Cyber Threats from the Cyber Security Operations Center (CSOC), NMOC or Maintenance Centre and control the impact;
Audit the Rail Systems to provide reports on IT/OT misuse under the guidance of Engineering department;
Competent in Cybersecurity threat Management;
Able to run full scenarios for system lock downs due to Cyber threat;
Audits of all Rail Systems and its use within Engineering;
Follow the relevant procedures and work instructions to ensure compliance with the required requirements;
Ensure the maintenance tools & equipment are in good condition;
Produce and maintain accurate maintenance records of Rail Systems machines, equipment performance, work accomplished and other information using a computerized maintenance management system;
Assist the Engineering Systems and/or other technical support staff to implement complex systems or new projects;
Drive work vehicles when responding to emergencies and when required on duty;
Perform shift and emergency duties when required;
Perform and carry out duties as instructed/ directed by theRail OT Cybersecurity Team Leader or/and theRail OT Cybersecurity Manager.

SAE Responsibilities and Information Security Responsibilities

Awareness of the Integrated Management System and the content of the Health, Safety, Quality & Environment and Information Security Policy Statements;
Understanding of personal responsibilities and contribution to achieving compliance with the Integrated Management System requirements, (including but not limited to competence to perform safety critical roles, legal requirements, control measures arisen from environmental impacts and aspects, job safety analysis and information security risk assessment) and the potential consequences of departure from the arrangements in place to deliver the commitments stated in the policies statements above;
To exercise a personal duty of care for their own health, safety and welfare and for those affected by their acts or omissions;
To use safety equipment (including PPE) as required and intended and observe that this is also enforced among subcontractors and third parties working in Serco’s controlled premises/systems
Promote a good HSQE and Information Security culture among their peers, subcontractors and third parties;
Look at ways to conserve energy, water and resources and minimize the generation of waste through personal performance and raise recommendations on how to improve existing processes on this regard within/outside their departments through their Line Manager, Departmental Safety Meetings and any other appropriate available channels;
Protect information assets and data including both electronic and paper based from all threats whether internal, external, deliberate or accidental;
Promote a good HSQE and Information Security culture among their peers, subcontractors and third parties.

Essential technical and professional skills , knowledge and qualifications

Knowledge

Vocational trade certificate or diploma in Information Technology discipline or equivalent;
Working knowledge in maintaining Rail OT Systems machines (servers, workstations, desktops and laptops) and installing third party software would be an advantage;
Good technical knowledge in Operational technology, Industrial controls systems and Cybersecurity;
Basic knowledge in database tables (SQL Server, Oracle or MySQL).

Skills

Must have good eyesight and normal color vision;
Ability to compile simple technical reports, routine business correspondence, prepare method statements and drawings as required;
Possess good communication skills and the ability to manage multiple tasks efficiently and work productively in a fast-paced, team-oriented environment;
Detail oriented, and the ability to handle multiple priorities;
Hold a valid UAE driving license with good driving skill and experience;
Keen interest in IT and OT and its related discipline;
Basic Cybersecurity incident handling skills.

Experience

Minimum 1-year work experience as a computer/systems/cybersecurity technician in Rail OT environment (ICS, SCADA and operations control systems);

Additional/special features of the role

Ensure compliance with the Serco Management System and all relevant business processes, procedures and work instructions to deliver all work with appropriate quality and governance standards;
Act as part of the Cybersecurity and Rail Systems Teamand conduct tasks during the various stages of project management, procurement and FAT/SAT testing as instructed;
Perform all procedures necessary to ensure the safety of information systems assets and to protect systems from intention or inadvertent access or destruction;
Review log files for security products;
Support the Cybersecurity Incident Response activities, support the coordination with other departments to record and report cyber-incidents;
Ensure safety, availability and integrity of all data provided including reporting performance, finance and customer information; reference Serco non-disclosure policy
Perform Cybersecurity Incident Response activities, coordinate with other departments to record and report incidents;
Conduct operating systems, application, and database vulnerability assessments (to include system configuration checks);
Assist in security awareness activities;
Recognizes potential, successful, and unsuccessful intrusion attempts and compromises thorough reviews and analyses of relevant event detail and summary information;
Analyze audit security incident logs for individual or multiple networked devices for sensitive information, unauthorized processes and unauthorized network connections;
Perform security analysis and risk management assessments with guidance;
Maintains current knowledge of relevant technology as assigned;
Participate actively to the Serco Dubai Metro Computer emergency response team activities
Ensures achievement of operational and day to day goals and plans for days ahead;
Decisions impacting own specific area, although made within an existing framework; adapts own knowledge/experience to the situation;
Communicating with Control Centre Controllers;
Communicating with persons responsible for a Track Possession, Worksite or movements of rail vehicles within a Possession;
Establishing, supervising and removing a safe system of work to protect the safety of persons working on or near the track;
Must obtain qualification as Line-Person-In-Charge.

Team Leader wanted by SERCO – Dubai

Serco logo

APPLY HERE

Serco logo
Serco logo

Career Opportunities: Rail OT Cybersecurity Team Leader (52118)
Rail OT Cybersecurity Team Leader – Success Profile
Reporting to: Rail OT Cyber security Manager
Division/Function: Transport / Dubai Metro
Base location: Engineering and Maintenance

The purpose of this Rail OT Cyber security Team Leader position is to:
perform Team leader level responsibilities for the Cyber Security and Rail Systems Team (CSRST) covering all of Engineering (ATC, Combs, AFC, MEPs, RSK, TRK & Cavils, Depot);
run an on-call system to be point of contact outside of the 24/7 running of the network;
Participate actively to the 5 main cyber security functions: Identify, Protect, Detect, Respond and Recover;
supervise and lead a team to deliver its core objectives, but not limited to:
Cyber security Preventative and Corrective Maintenance of Rail OT machines;
System wide back up of Rail OT machines;

Upgrade of the virus definitions of Rail OT machines;
Log and report on the Cyber security posture and conditioning of Rail OT machines;
Support the leadership to ensure that the identified controls as per the approved security baseline are maintained at all times;
Responsible for working in a 24×7 Cyber security Operation Centre (CSOC) environment;
Provide analysis and trending of security log data from a large number of heterogeneous security devices;
Investigate, document, and report on information security issues and emerging trends;
Provide Incident Response (IR) support when analysis confirms actionable cyber-incident;
Provide threat and vulnerability analysis as well as security advisory services;
Analyse and respond to previously undisclosed software and hardware vulnerabilities.

Structure and reporting relationship

This position as Rail OT Cyber security Team Leader will:

report to Rail OT Cyber security Manager;
have to manage one or more Rail OT Cyber security Senior Technician(s).

Based on the specific requirement of the role

Key accountabilities

Lead a team of Rail OT Cybersecurity Senior Techniciansto carry out all OT-related cybersecurity preventive maintenance (PM) and corrective maintenance (CM) activities and minor modifications on Rail OT Systems machines to include but limited to, servers, workstations, desktops and laptops. Some of these systems are installed along trackside, whilst others can be found in stations and still some others in depots;
Respond to Cyber Threats from the Cyber Security Operations Center (CSOC), NMOC or Maintenance Centre and control the impact;
Build robust processes to combat Human intervention;
Audit the Rail Systems to provide reports on IT/OT misuse under the guidance of Engineering department;
Competent in Cybersecurity threat Management;
Able to run full scenarios for system lock downs due to Cyber threat;
Building of, handling the change and implementation of new procedures;
Audits of all Rail Systems and its use within Engineering;
Act, contain and recommend actions from Cyber threats;
Follow the relevant procedures and work instructions to ensure compliance with the required requirements;
Ensure the maintenance tools & equipment are in good condition;
Assist subordinates with the job familiarization;
Conduct performance reviews and competency assessment for Rail OT Cybersecurity Senior Technicians;
Assist and support in conducting disciplinary and grievance meetings for Rail OT Cybersecurity Senior Technicians;
Produce and maintain accurate maintenance records of Rail Systems machines, equipment performance, work accomplished and other information using a computerized maintenance management system;
Assist the Engineering Systems and/or other technical support staff to implement complex systems or new projects;
Drive work vehicles when responding to emergencies and when required on duty;
Perform shift and emergency duties when required;
Perform and carry out duties as instructed/ directed by the Rail OT Cybersecurity Manager or/and Senior Management.

SAE Responsibilities and Information Security Responsibilities

Awareness of the Integrated Management System and the content of the Health, Safety, Quality & Environment and Information Security Policy Statements;
Understanding of personal responsibilities and contribution to achieving compliance with the Integrated Management System requirements, (including but not limited to competence to perform safety critical roles, legal requirements, control measures arisen from environmental impacts and aspects, job safety analysis and information security risk assessment) and the potential consequences of departure from the arrangements in place to deliver the commitments stated in the policies statements above;
To exercise a personal duty of care for their own health, safety and welfare and for those affected by their acts or omissions;
To use safety equipment (including PPE) as required and intended and observe that this is also enforced among subcontractors and third parties working in Serco’s controlled premises/systems
Promote a good HSQE and Information Security culture among their peers, subcontractors and third parties;
Lead by example and look at ways to conserve energy, water and resources and minimize the generation of waste through personal performance and raise recommendations on how to improve existing processes on this regard within/outside their departments through their Line Manager, Departmental Safety Meetings and any other appropriate available channels;
Protect information assets and data including both electronic and paper based from all threats whether internal, external, deliberate or accidental;
Promote a good HSQE and Information Security culture among their peers, subcontractors and third parties.

Essential technical and professional skills , knowledge and qualifications

Knowledge

Vocational trade certificate or diploma in Information Technology discipline or equivalent;
Working knowledge in maintaining Rail OT Systems machines (servers, workstations, desktops and laptops) and installing third party software would be an advantage;
Strong technical knowledge in Operational technology, Industrial controls systems and Cybersecurity;
Knowledge in database tables (SQL Server, Oracle or MySQL).

Experience

Minimum 3-year work experience as a computer/systems/cybersecurity technician in Rail OT environment (ICS, SCADA and operations control systems);
Preferably with 1 year of supervisory experience in supervising a team of computer technicians to carry out the OT-related activities.

 

Network engineer wanted by Ghassan Aboud – Dubai

Ghassan Aboud Group Dubai

APPLY HERE

Ghassan Aboud Group Dubai
Ghassan Aboud Group Dubai

Network Engineer
Company: Ghassan Aboud Group
 
Experience: 5 years
Location: Dubai
Job Description
 
We are hiring for Network Engineer to join our IT Team.
 
He will be responsible to provide: –

– Level I and Level II support in Service Desk.
 
– Service Operation which includes incident management,
 
– Problem Management, Access Management, Event Management and Request fulfillment.

– Management of day-to-day operations including monitoring, management, backup and reporting services for Directory Servers, Email Servers, SQL Servers, SAP Servers, VoIP Servers, Web Servers, and other servers and network devices.

– Support and operation management services for all on-promises servers; Domain Controllers, DNS Servers, DHCP Servers, Wireless Management Servers, FTP Servers, File Servers, IP Telephony Servers, Application Servers, Databases Servers, and Virtualization Servers.

– Operation management Services for all networking Devices and Technologies; Firewalls, Switches, Routers, VLANs, VPNs, ACLs, SIP Trunks, NAT and QoS.

Candidates from media industry will be preferred

Systems Manager wanted by ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/09
Ref. JB3809243
Systems Manager – Wealth Management

Job Description
To provide day to day transactional assistance and service to end users in the development, installation, delivery, maintenance, and issue resolution and provide support in the area of business applications that best meet end-user business processes and needs to ensure issues and inquiries are resolved in a prompt and effective manner in order to maintain smooth operations and minimise downtime

Software Development Analyse functional and technical specification documents, perform system designing, coding and programing tasks and conduct unit testing to in order to ensure delivery of technology applications in line with business requirements Conduct source code management in line with the bank’s Code Management Process in order to ensure source code is securely stored and available for re-deployment and enhancement
Project Delivery Participate in business requirement analysis phase of new applications, review business requirements and map it to impacted business applications and convert business requirements into vendor understandable functional / technical specification documents in order to ensure software delivery will be in line with business requirements Coordinate for software testing, issue resolution, provide end user training and contribute for production deployment by adhering to bank’s technology security / standards in order to ensure robust technology solutions are delivered and deployed Analyse business requests for system product set up / parameter change, identify required systems / applications, schedule, communicate and execute the changes in order to enable business users to launch the product or perform the requested function to carry out the business transactions
Core/Channel Banking Support Provide application support by analysing issues and providing resolution, conduct periodic IT check/troubleshooting, implementation of patches and extend guidance to end users in order to facilitate banking operation smooth and to minimize downtime Coordinate for testing fixes to ensure that the fix provided is aligned with the problem and to ensure a solution has been provided prior to handling the solution to the business users Deliver software release by preparing the package and coordinate with relevant teams within IT for the successful release in order to ensure the software is released in relevant systems / environments
Software Testing Analyse functional and technical specification documents to understand business requirements, plan and prepare test scripts and execute software testing in order to ensure all required scenarios are tested, test results are in conformity with business requirements without any defects and fit for production deployment in line with business / technical requirements
Policies, Processes, Systems and Procedures Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders
People Management Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance Organise and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems
Customer Service Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions
Continuous Improvement Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programmes and projects in line with the bank’s standards

Skills
Strong Domain Expertise in Wealth Management and Investments
Customer On boarding & Risk Profiling (Retail, Advisory, discretionary etc.) (Digital Journeys of Self-directed, Guided etc.)
Familiar with Investment and trading products and their processes like corporate actions, Fund Management, systematic Investment Plan
Order Life Cycle Management (Financial markets and Instruments like Equity, MF, Bonds)
Familiar with Investment related process like Settlement, Reconciliation Management and Credit & Compliance
Knowledge of 3rd Party Integration ( Bloomberg, All Funds, SWIFT, FIX ECN etc.)
Performance Management System, Goal based financial planning and Robo Advisory
Insurance Products and lifecycle.
Project Management Kills ( Initiation, Planning, budgeting, Execution, Transition, Post Production support and closure)
Vendor management, Regulators and stake holder management skills
Technical skillsets on Application architecture, Operating systems, Database, middleware and mobility concepts

Systems Analyst wanted by ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/10
Ref. JB3809471
Systems Analyst Lending
Job Description
To provide day to day transactional assistance and service to end users in the development, installation, delivery, maintenance, and issue resolution and provide support in the area of business applications that best meet end-user business processes and needs to ensure issues and inquiries are resolved in a prompt and effective manner in order to maintain smooth operations and minimise downtime

1.Software Development
Analyse functional and technical specification documents, perform system designing, coding and programing tasks and conduct unit testing to in order to ensure delivery of technology applications in line with business requirements
Conduct source code management in line with the bank’s Code Management Process in order to ensure source code is securely stored and available for re-deployment and enhancement

2.Project Delivery
Participate in business requirement analysis phase of new applications, review business requirements and map it to impacted business applications and convert business requirements into vendor understandable functional / technical specification documents in order to ensure software delivery will be in line with business requirements
Coordinate for software testing, issue resolution, provide

end user training and contribute for production deployment by adhering to bank’s technology security / standards in order to ensure robust technology solutions are delivered and deployed
Analyse business requests for system product set up / parameter change, identify required systems / applications, schedule, communicate and execute the changes in order to enable business users to launch the product or perform the requested function to carry out the business transactions

3.Core/Channel Banking Support
Provide application support by analysing issues and providing resolution, conduct periodic IT check/troubleshooting, implementation of patches and extend guidance to end users in order to facilitate banking operation smooth and to minimize downtime
Coordinate for testing fixes to ensure that the fix provided is aligned with the problem and to ensure a solution has been provided prior to handling the solution to the business users
Deliver software release by preparing the package and coordinate with relevant teams within IT for the successful release in order to ensure the software is released in relevant systems / environments

4.Software Testing
Analyse functional and technical specification documents to understand business requirements, plan and prepare test scripts and execute software testing in order to ensure all required scenarios are tested, test results are in conformity with business requirements without any defects and fit for production deployment in line with business / technical requirements

5.Policies, Processes, Systems and Procedures
Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders

6.People Management
Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance
Organise and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems

7.Customer Service
Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions

8.Continuous Improvement
Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programmes and projects in line with the bank’s standards

Skills
Domain Expertise in Loan Originating Systems and exposure to different Lending Products including Islamic Lending
Loan Approval and scoring process, disbursement
Loan Management System (Life Cycle of Loan, Interest Accrual, Interest Application, Recovery etc.)
Technical skillsets on Application architecture, Operating systems, Database, middleware and mobility concepts
Strong technical skills in databases (oracle or SQL)

Business Analyst wanted by ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/10
Ref. JB3809472
Business Analyst (Wholesale Banking)
Job Description
To provide day to day transactional assistance and service to end users in the development, installation, delivery, maintenance, and issue resolution and provide support in the area of business applications that best meet end-user business processes and needs to ensure issues and inquiries are resolved in a prompt and effective manner in order to maintain smooth operations and minimise downtime

1.Software Development
Analyse functional and technical specification documents, perform system designing, coding and programing tasks and conduct unit testing to in order to ensure delivery of technology applications in line with business requirements
Conduct source code management in line with the bank’s Code Management Process in order to ensure source code is securely stored and available for re-deployment and enhancement

2.Project Delivery
Participate in business requirement analysis phase of new applications, review business requirements and map it to impacted business applications and convert business requirements into vendor understandable functional / technical specification documents in order to ensure software delivery will be in line with business requirements
Coordinate for software testing, issue resolution, provide

end user training and contribute for production deployment by adhering to bank’s technology security / standards in order to ensure robust technology solutions are delivered and deployed
Analyse business requests for system product set up / parameter change, identify required systems / applications, schedule, communicate and execute the changes in order to enable business users to launch the product or perform the requested function to carry out the business transactions

3.Core/Channel Banking Support
Provide application support by analysing issues and providing resolution, conduct periodic IT check/troubleshooting, implementation of patches and extend guidance to end users in order to facilitate banking operation smooth and to minimize downtime
Coordinate for testing fixes to ensure that the fix provided is aligned with the problem and to ensure a solution has been provided prior to handling the solution to the business users
Deliver software release by preparing the package and coordinate with relevant teams within IT for the successful release in order to ensure the software is released in relevant systems / environments

4.Software Testing
Analyse functional and technical specification documents to understand business requirements, plan and prepare test scripts and execute software testing in order to ensure all required scenarios are tested, test results are in conformity with business requirements without any defects and fit for production deployment in line with business / technical requirements

5.Policies, Processes, Systems and Procedures
Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders

6.People Management
Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance
Organise and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems

7.Customer Service
Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions

8.Continuous Improvement
Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programmes and projects in line with the bank’s standards

Skills
Experience on preparation of detailed functional specifications related to Wholesale Banking initiatives (Cash Management, Trade Finance, Financing)
Excellent skills in writing requirement documents, reports, specifications, plans and analysis
Good understanding on Corporate Banking products like Current Accounts, Overdraft & Lending
Exposure in preparing Data Flow, Process Flow using tools like MS Visio and good understanding of UX/UI
CBAP or equivalent Certification Preferred

Systems Analyst wanted by ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/10
Ref. JB3809473
Systems Analyst – Branch Initiatives

Job Description
To provide day to day transactional assistance and service to end users in the development, installation, delivery, maintenance, and issue resolution and provide support in the area of business applications that best meet end-user business processes and needs to ensure issues and inquiries are resolved in a prompt and effective manner in order to maintain smooth operations and minimise downtime

1.Software Development
Analyse functional and technical specification documents, perform system designing, coding and programing tasks and conduct unit testing to in order to ensure delivery of technology applications in line with business requirements
Conduct source code management in line with the bank’s Code Management Process in order to ensure source code is securely stored and available for re-deployment and enhancement

2.Project Delivery
Participate in business requirement analysis phase of new applications, review business requirements and map it to impacted business applications and convert business requirements into vendor understandable functional / technical specification documents in order to ensure software delivery will be in line with business requirements
Coordinate for software testing, issue resolution, provide

end user training and contribute for production deployment by adhering to bank’s technology security / standards in order to ensure robust technology solutions are delivered and deployed
Analyse business requests for system product set up / parameter change, identify required systems / applications, schedule, communicate and execute the changes in order to enable business users to launch the product or perform the requested function to carry out the business transactions

3.Core/Channel Banking Support
Provide application support by analysing issues and providing resolution, conduct periodic IT check/troubleshooting, implementation of patches and extend guidance to end users in order to facilitate banking operation smooth and to minimize downtime
Coordinate for testing fixes to ensure that the fix provided is aligned with the problem and to ensure a solution has been provided prior to handling the solution to the business users
Deliver software release by preparing the package and coordinate with relevant teams within IT for the successful release in order to ensure the software is released in relevant systems / environments

4.Software Testing
Analyse functional and technical specification documents to understand business requirements, plan and prepare test scripts and execute software testing in order to ensure all required scenarios are tested, test results are in conformity with business requirements without any defects and fit for production deployment in line with business / technical requirements

5.Policies, Processes, Systems and Procedures
Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders

6.People Management
Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance
Organise and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems

7.Customer Service
Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions

8.Continuous Improvement
Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programmes and projects in line with the bank’s standards

Skills
Having experience in ATM , POS terminals and Banking Kiosks
In depth knowledge in ATMs (NCR, Diebold ) and ATM Message protocols( NDC, IFX, ATM Web Interfaces), Card Printing
Strong project management skills with experience in multi-faceted project throughout the entire project life cycle
Understanding business needs, requirements, and expectations and devising; transforming functional requirement into technical solution
Planning project activities viz., system design, scoping, estimation, tracking, change management, release management, delivery management & post implementation support
Technically proficient on programming languages(Java, C++ etc), application servers(IBM Websphere,Weblogic), Enterprise Service Bus(TIBCO), Operating Systems(Windows, AIX), Database(MSSQL, Oracle, Oracle PLSQL),
Good knowledge of SOAP / Web Services, MQ
Basic familiarity with web technologies HTML / XML, java/asp scripts and IIS.

Database Administrator wanted by SERCO – Dubai

Serco logo

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Serco logo
Serco logo

Database Administrator – Success Profile
Reporting to: AFC Systems Manager
The purpose of the job is to be responsible for supporting the Dubai Metro and Dubai Tram databases, ensuring their performance, availability and security.
Maintaining software databases of the company and manage database related issues ensuring availability and continuity.

Reason for role
To manage the AFC Systems and Software Databases
Structure and reporting relationship
Manages all database related issues of the whole Dubai Metro and Dubai Tram;
Responsible in system & database audit tasks to include assessment, evaluation and investigation:

Automatic Fare Collection (AFC) Systems
Internal Software Databases
Manage and document system configurations.
In depth analysis and investigation of systems fault and provide corrective action
Ensures that system hardware, operating systems, software systems, and related procedures are correct and in-place;
Develop and maintain installation and configuration procedures.
Contribute to and maintain system standards.
Responsible for ensuring availability and performance of the databases in the live production AFC system;
Ensuring that the associated hardware resources allocated to the databases and to ensure high resilience and performance tuning;
Resource Planning

Essential technical and professional skills, knowledge and qualifications

A degree holder in Computer Science or Computer Engineering;
Relevant Microsoft / Oracle certification level;
Professionally qualified with membership of a recognized transport institution
Strong self-sufficiency and initiative working on Database projects.
Understanding of XML schemas, XSLT, Practical experience in handling XML files from database perspective.
A proactive attitude to work, ability to perform with little or no supervision.

VAT Team Leader wanted by ADCB bank Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/06
Ref. JB3808176
Team Leader – UAE VAT Strategic
Job Description
To undertake business and technical requirement analysis, translate
business requirements into technical solutions, transfer technical knowledge
to relevant stakeholders and provide support for production systems,
technology projects and changes in addition to supporting the Project
Manager and managing vendors in order to ensure timely and quality
project delivery and systems support

1. Project Management Contribute and support the Project Manager in the
delivery of technology enabling change initiative projects
and IT deliverables in high priority, medium or strategic
level for respective IT functional area adopting Project
Management framework principles in compliance with
ADCB standards

Participate and contribute in business requirement
analysis, RFP process, project approvals and assist the
Project Manager in the overall project administration for
project delivery in order to ensure that business
expectations are met
Review solutions provided by vendors against the project
requirement, assist the business in understanding system
functionality, coordinate for project and change delivery,
testing and deployment in order to ensure smooth and
trouble free transition in production environment.

2. System Management
Manage production applications and systems, analyse incidents and trouble shoot issues, provide solutions and coordinate with stakeholders for deployment of fixes, testing and production implementation of releases in order to facilitate banking operations and un-interrupted customer service
Coordinate and support problem management, change management, conducting IT health check, capacity planning, patch deployment, risk profiling, system integration, in order to ensure bank’s technology systems are secured and robus.

3. System Development
Direct team members in the areas of application design,

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Team Leader wanted by ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

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ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Ref. JB3808177
Team Leader – Mobility
Job Description
To undertake business and technical requirement analysis, translate
business requirements into technical solutions, transfer technical knowledge
to relevant stakeholders and provide support for production systems,
technology projects and changes in addition to supporting the Project
Manager and managing vendors in order to ensure timely and quality

project delivery and systems support
Project Management Contribute and support the Project Manager in the
delivery of technology enabling change initiative projects
and IT deliverables in high priority, medium or strategic
level for respective IT functional area adopting Project

Management framework principles in compliance with

ADCB standards

Participate and contribute in business requirement

analysis, RFP process, project approvals and assist the

Project Manager in the overall project administration for

project delivery in order to ensure that business

expectations are met

Review solutions provided by vendors against the project

requirement, assist the business in understanding system

functionality, coordinate for project and change delivery,

testing and deployment in order to ensure smooth and

trouble free transition in production environment.

System Management
Manage production applications and systems, analyse incidents and trouble shoot issues, provide solutions and coordinate with stakeholders for deployment of fixes, testing and production implementation of releases in order to facilitate banking operations and un-interrupted customer service

Coordinate and support problem management, change management, conducting IT health check, capacity planning, patch deployment, risk profiling, system integration, in order to ensure bank’s technology systems are secured and robus.

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IT Project Manager wanted by ADCB bank in Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Ref. JB3808187
IT Project Manager CRS & AML
Job Description
To manage the implementation of technology projects and changes, provide subject matter expertise of various complexity based on an in-depth understanding of the bank’s systems, processes and functional business requirements and help design and develop technical solutions while supporting business with the management and maintenance of business systems

Project Management and Change Delivery Management
Manage and deliver technology projects and changes by engaging with various internal and external stakeholders and adopting the project management framework to ensure projects are completed within the defined timelines and budgets in compliance with ADCB standards

Manage the development, configuration, parameterisation, testing, deployment of technology changes and transition to production while extending support and guidance to business users for planning/conducting software acceptance testing

Develop and design technology solutions through business and application architecture principles and maintain efficient and agile technology for the business

Develop project approvals, RFPs, technical documents, procedures, transition documents and other project related documentation within scope of the subject matter of the project in line with the required standards

Coordinate with IT teams in planning and monitoring and adapt to changing business priorities to ensure technology changes are aligned with business requirements/priorities

System Management
Manage the support, maintenance and availability of a portfolio of banking applications along with managing key support processes like problem management and incident management

Manage a team of application support analysts responsible for supporting a wide range of banking applications to ensure availability of relevant application systems to support business and operation needs

Budget Management
Contribute to the preparation of the business area’s budget and manage and monitor the financial performance against the budget so that areas of unsatisfactory performance are identified, rectified promptly and potential performance improvement opportunities are capitalised upon

Manage planning and budgeting for technology projects and coordinate and contribute for preparation of business initiated technology projects, monitoring the financial performance against the budget for the bank and its subsidiaries

Identify opportunities for the appropriate and cost-effective investment of application solutions including sourcing, purchasing and development

People Management
Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance

Manage the effective achievement of the team’s objectives through setting individual objectives, managing performance, developing the team and providing formal and informal feedback to maximise overall performance, engagement and motivation

Policies, Process, Systems and Procedures
Recommend and implement improvements to departmental policies, procedures and processes covering all areas of activity so that all relevant procedural requirements are fulfilled while ensuring that ADCB delivers best-in-class services, products and innovation

Continuous Improvement
Identify opportunities to contribute to organisational and departmental change initiatives, programmes and projects taking into account best practice and standards in the business environment

Maintain a current knowledge of emerging technology trends and techniques and proactively recommend innovative technology solutions to business for offering enhanced customer service/products

Customer Service
Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions

Skills
Strong technical experience in data analysis, solution design and delivery of the Compliance applications (SAS AML, FircoSoft, TRSD)
Essential Responsibilities include,
Managing technical team of IT resources responsible for system enhancements and project delivery for assigned Compliance applications.
Familiar with Dow Jones and World Check data files
Understanding of different types of Sanction Lists
Good Knowledge of AML & KYC / CDD, FATCA, CRS, Sanction Screening, Transaction Monitoring, Enterprise Case Management, Financial Crime and STR
Analyze defects, troubleshoot systems, identify root cause and implement fixes within SLA’s during project testing and post go live phase.
Familiar with System Development Life Cycle for new projects with Estimation, Funding, Scheduling, Requirements, Design, Construction, Testing and Release.
Interact with business stakeholders to gather/validate requirements, develop detailed technical specifications and design solutions that meet business objectives.

Manage relationship with suppliers/vendors and ensure Compliance applications are updated/patched in accordance with the service/support contracts.
Oversee application and server upgrade activities.
Work with third party vendors to develop software and integrate software (real-time and batch ; TIBCO , ETL etc.).
Experience in Waterfall and Agile application development methodology
Background of building queries and running data analytics in SQL and ORACLE databases

Project Manager wanted by ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/06
Ref. JB3808194
Project Manager – Data Integration
Job Description
To manage the implementation of technology projects and changes, provide subject matter expertise of various complexity based on an in-depth understanding of the bank’s systems, processes and functional business requirements and help design and develop technical solutions while supporting business with the management and maintenance of business systems

Project Management and Change Delivery Management
Manage and deliver technology projects and changes by engaging with various internal and external stakeholders and adopting the project management framework to ensure projects are completed within the defined timelines and budgets in compliance with ADCB standards

Manage the development, configuration, parameterisation, testing, deployment of technology changes and transition to production while extending support and guidance to business users for planning/conducting software acceptance testing

Develop and design technology solutions through business and application architecture principles and maintain efficient and agile technology for the business

Develop project approvals, RFPs, technical documents, procedures, transition documents and other project related documentation within scope of the subject matter of the project in line with the required standards

Coordinate with IT teams in planning and monitoring and adapt to changing business priorities to ensure technology changes are aligned with business requirements/priorities

System Management
Manage the support, maintenance and availability of a portfolio of banking applications along with managing key support processes like problem management and incident management

Manage a team of application support analysts responsible for supporting a wide range of banking applications to ensure availability of relevant application systems to support business and operation needs

Budget Management
Contribute to the preparation of the business area’s budget and manage and monitor the financial performance against the budget so that areas of unsatisfactory performance are identified, rectified promptly and potential performance improvement opportunities are capitalised upon

Manage planning and budgeting for technology projects and coordinate and contribute for preparation of business initiated technology projects, monitoring the financial performance against the budget for the bank and its subsidiaries

Identify opportunities for the appropriate and cost-effective investment of application solutions including sourcing, purchasing and development

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IT Project Manager wanted by ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/06
Ref. JB3808186
Job Description
To manage the implementation of technology projects and changes, provide subject matter expertise of various complexity based on an in-depth understanding of the bank’s systems, processes and functional business requirements and help design and develop technical solutions while supporting business with the management and maintenance of business systems

1.Project Management and Change Delivery Management
Manage and deliver technology projects and changes by engaging with various internal and external stakeholders and adopting the project management framework to ensure projects are completed within the defined timelines and budgets in compliance with ADCB standards

2.System Management
Manage the support, maintenance and availability of a portfolio of banking applications along with managing key support processes like problem management and incident management
Manage a team of application support analysts responsible for supporting a wide range of banking applications to ensure availability of relevant application systems to support business and operation needs

3.Budget Management
Contribute to the preparation of the business area’s budget and manage and monitor the financial performance against the budget so that areas of unsatisfactory performance are identified, rectified promptly and potential performance improvement opportunities are capitalised upon
Manage planning and budgeting for technology projects and coordinate and contribute for preparation of business initiated technology projects, monitoring the financial performance against the budget for the bank and its subsidiaries
Identify opportunities for the appropriate and cost-effective investment of application solutions including sourcing, purchasing and development

4.People Management
Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance

5.Policies, Process, Systems and Procedures
Recommend and implement improvements to departmental policies, procedures and processes covering all areas of activity so that all relevant procedural requirements are fulfilled while ensuring that ADCB delivers best-in-class services, products and innovation

6.Continuous Improvement
Identify opportunities to contribute to organisational and departmental change initiatives, programmes and projects taking into account best practice and standards in the business environment
Maintain a current knowledge of emerging technology trends and techniques and proactively recommend innovative technology solutions to business for offering enhanced customer service/products

7.Customer Service
Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions

Skills
Minimum Experience
At least 8 years of experience in technology services with a banking industry background, with at least 5 years in a managerial capacity for management of financial applications / technical systems
Minimum Qualifications
Bachelor’s degree in IT/Computer Science or equivalent
Professional Qualifications
PMP/ Prince 2 certification or equivalent
ITIL certification or equivalent

In-depth banking functionality and operations knowledge

in at least 3-5 of the following; core banking, lending, deposits, customer relationships and accounts, workflows and business processes, customer channels, payments and collection, cash management, cards and loyalty, middleware technology, business intelligence and analytics, trade finance, treasury systems, compliance and risk systems, ERP and HR systems, ATM/Pos acquiring, telephony and voice systems

Computer Operator wanted by Leading Aim – Dubai

Website: www.wah.ae
Call : + 971 4244 3292
Location :
Office No.201, Capital Golden Tower, Business Bay, Dubai , Behind Sobha Building / Bora Tower.

Company Name: Leading Aim
Employment Type: Full Time
Monthly Salary: 6,000 – 7,999 AED
Job Role: Computer Operator
Benefits: medical, insurance, visa

Minimum Work Experience: 0-1 Years
Minimum Education Level: N/A
Listed By: Employer
Company Size: 201-500 Employees
Career Level: Mid-level
Description:
Leading AIM Gulf LLC : Urgently required computer operator cum data entry operator to manage company data works, post articles, social media marketing , posting blogs, sending emails to do all office data related works.
Walk In Interviews – Last Interview Call

IT Developer (PSS) wanted by FLYDUBAI in Dubai

flydubai logo

APPLY HERE

flydubai logo
flydubai logo

job ref#:18000227
The purpose of the position is to develop and enhance the Radixx system/source code to meet FZ business requirements

Key Activities
1. Analyse requirements and come up with system design, pseudocode and code (including prototypes)
2. Transform user requirements into Usecases/State Transition diagrams/Flow Charts and procure signoff from stakeholders
3. Build applications (stand alone as well as plugins and enhancements to existing code) for the PSS project
4. Perform unit testing using test tools and documented test cases, ensuring that code developed is of high quality. Perform NFR testing using test tools and code stubs, ensuring that code developed satisfies performance criteria
5. Derive standards and frameworks to ensure multiple developers can work on the same code base, by bringing in configuration management tools such as TFS/VSS

6. Help drive a Quality Management System with framework for requirements capture, design, coding, testing, release and quality assurance processes

7. Provides leadership and mentoring to the team of system Analysts working on the PSS system

8. Enhance the PSS system to enable integration of 3rd party products with PSS components and take the activities through to completion, including acceptance testing.

9. Implement appropriate health checks and real time alerts to catch system issues including integrity violations, data related issues and validation issues

Minimum Qualification

• Bachelor of Technology/Engineering (IT qualification)

• Computer science postgrad

Experience

• 5+ years airline industry/IT experience

• 5+ system analysis and development of airline PSS system

• A minimum of 3 yrs experience in webservice technology

• A minimum of 3 yrs experience in software development (preferably MS technologies)

• Experience in UML/OOAD

• Experience in design patterns

• Experience in code development using IDEs

• Experience in working with Quality Structures such as SEI CMM, ITPM, Tik, 6 Sigma

• Experience of working in airline IT is preferred

Additional Requirements

• Radixx experience would be beneficial

Data Entry Clerk wanted by Rayhaan rotana hotel – UAE

Hili Rayhaan hotel Al Ain

APPLY HERE

Hili Rayhaan hotel Al Ain
Hili Rayhaan hotel Al Ain

Expiry Date: 2018/07/28
Ref. JB3805110
Front Office – Front Office Data Entry Clerk
Hili Rayhaan by Rotana
 
Job Description
We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Front Office Data Entry Clerk you are responsible to forward passport information of hotel guests on the day of their arrival by email to the Police Department and your role will include key responsibilities such as:

•Pick up passport copies at the designated area

•File all passport copies per day and hand it over to the concierge

•Work with computer and scanner to send all the necessary information

•Maintain an up to date knowledge of the hotel and services

•Prioritize and perform accordingly to ensure that data’s are handled immediately with speed and efficiency

•Maintain a systematic and organized filing system and regularly check, update and reorganize cabinets when required.

Skills
Education, Qualifications & Experiences

You should ideally have previous experiences in a similar position. You must also have fluency in both written and spoken English, as well as Arabic and well versed with Computer skills.

Infrastructure Applications Specialist wanted – PARSONS – dubai

APPLY HERE

Parsons logo Dubai

Infrastructure Applications Specialist
Dubai, United Arab Emirates
CAD ref 50810
POSITION OVERVIEW:

The key responsibilities of the Infrastructure Application Specialist (IAS) are to manage digital engineering processes to support our project delivery teams and execute the day to day development of digital engineering in Parsons Dubai office. The Infrastructure Applications Specialist (IAS) will be responsible for the effective integration, implementation and compliant adoption of infrastructure engineering applications, processes and protocols. Moreover, the IAS will ensure all infrastructure applications are being utilized in optimum automated manner and various software applications are integrated seamlessly to minimize interactions and re-work. The IAS will collaborate with design team members to analyze client specific design requirements of the project and develop and implement solutions to meet such requirements in a timely manner.

DUTIES AND RESPONSIBILITIES:

Manage the entire integrated digital engineering design in Parsons Dubai office.
Enhance design and production efficiency by introduction of intelligent tools and customized add-ons (e.g. Lisp routines, MDLs, etc.) ;
Integrate different infrastructure engineering applications seamlessly in an automated manner to minimize the inter and intra design discipline coordination and collaboration efforts/works.
Coordinate closely with design managers and the Technical Director on enhancing design workflows.
Participate and support the BIM Management Office (BMO) activities with the development and implementation of the MEA Going Digital Roadmap.
Drive implementation of standards, processes & procedures and provide progress and performance updates on fortnightly and monthly basis.
Develop and support proposal leads in Request for Proposals (RFP), e.g. clarifications, technical write up, Level Of Efforts (LOE) estimate etc.
Proactive approach and learning of new technology to evaluate and drive the deployment (hardware and software) with Parsons IS.
Support the setup, development, configuration, establishment of the Common Data Environment (CDE) for project use.
Develop and maintain software template files suitable for engineering applications (Civil3D, REVIT, InRoads, etc.) to assure standards.
Manage and support object(s) creation and maintain libraries according to the relevant project(s) and stage(s) needs.
Manage, support and validate project design delivery. e.g. 3D modeling, detailing, scheduling and extraction.
Review, monitor and report on the development of clash interference and fully coordinated models, follow up resolution and closure with Design leads for internal design development.
In coordination with the Quality manager ensure that’s all deliverables follow the company’s Quality Management review procedures
Support the Quality department during conducting audits and supply chain non-conformance(s).
Oversee model integration, validate and export model geometry and data to schedules for internal design and commercial activities.
Support the Contracts and Project Controls department in BIM related activities.
EDUCATION / EXPERIENCE/SKILLS/ COMPETENCIES AND TECHNICAL KNOWLEDGE

Minimum Bachelor’s Degree in Engineering or Computer science.
Minimum 10 years’ hands on design experience (highways, structures or utilities) or infrastructure software applications support.
Experience with British BIM Standards PAS1192 and BS1192.
Proficient in a range proprietary software applications such as ACAD, MicroStation, REVIT, InRoads, Civil3D, StormCAD, NavisWorks and similar engineering applications.
Working knowledge of design workflows, production cycle and priorities.
Knowledge of advance programming languages such as .NET, VB, etc..
Middle East/Gulf Countries experience preferred.

IT MANAGER wanted by WALDORF ASTORIA HOTEL DUBAI

Waldorf Astoria hotel Dubai financial center

APPLY HERE

As an ITManager for the Waldorf Astoria DubaiInternational Financial Centre, you will supervise the IT Department to ensurethe quality and delivery of IT systems for both the hotel and its guests. Theseefforts will be fulfilled timely, within budget, and in accordance with IToperating standards. Specifically, the IT Manager will perform the followingtasks to the highest standards:

Ensure consistently strong operational support for all internal hotel IT systems and users, minimizing any system outages
Supervise the IT Department on a daily basis
Maintain excellent product knowledge and apply it to deliver full system benefits

Understand, fully, the legal requirements on IT governance and security
Handle, efficiently and completely, IT issues that arise
Identify current and future system needs and provide solutions for the identified needs
Build strong internal working relationships with all hotel departments

 

Marketing and Senior manager wanted by Etihad airways – UAE

Etihad airways UAE

APPLY HERE

Marketing Manager Digital Retail Management
We are pleased to announce an incredibly exciting opportunity to join the Airline in representing Marketing as part of the Digital Retail Management (DRM) team. This is a newly created rolein line with our commitment to evolving the business through digital transformation. Your role will be to create real time, dynamic and customized multi product offerings to distribute to relevant segmented customer groups through multiple channels at optimal price for customer that optimizes revenue for the airline.

JOB ACCOUNTABILITIES

Develop, plan and implement customer offers coordinated and in line with brand and marketing objectives, in collaboration and consultation with the Senior DRM Manager
Represent marketing interests as part of the cross-departmental DRM team and creating customized customer offers, in line with company marketing guidelines, to drive ancillary revenues

 

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APPLY HERE

Senior Manager Digital Retail Management
We are pleased to announce an incredibly exciting opportunity to join a new Digital Retail Management function at Senior Management level. As Senior Manager, you will add immediate value by establishing an Etihad Airways Offer Management unit responsible for creating real time, dynamic and customized multi product offerings and distribute to relevant segmented customer groups through multiple channels as appropriate at optimal price for the airline and customer.

Identify customer segments and profiles through advanced data mining techniques, and manage offers through the creation of system rules. Contribute to the development of an Etihad offer management system.

Drive commercial offer management and ancillary pricing strategy and work across various airline functions to identify key contact positions to support transformational working methods to establish Etihad as leader in digital retailing

Challenger of existing pricing, marketing and distribution methods and leading with an entrepreneurial approach to implement customized offers and embracing a fail fast and test approach.

The person we are looking for must meet the following criteria:

Educated to degree level or with relevant analytical and Commercial experience

Additional qualification in Statistics, Mathematics is preferable but not essential

Experience in Pricing, Revenue Management, Marketing, Merchandising or Distribution within Airlines or Travel Industry desirable but not essential

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IT analyst wanted by Emirates in Dubai

Emirates Dubai logo

APPLY HERE

Emirates Dubai logo
Emirates Dubai logo

IT SERVICE MANAGEMENT ANALYST – 180000PT
Posted Date: 03-May-2018
Closing Date: 17-May-2018
JOB PURPOSE
Perform a continuous cycle of service improvement to the production services that we provide to our customers through rigorous problem, service continuity, availability and capacity planning and management. Define and implement Service Level Objectives (SLOs) and ensure the agreed service levels are met.

Job Outline:
– Utilize analytical skills and tools in order to identify record, trends and analyze all problems that are assigned. Liaise effectively with the incident management teams, application support teams and technical teams to ensure all problems are investigated, diagnosed, have root cause analysis performed and permanent fixes implemented within the agreed terms of the SLO ensuring that these are prioritized by severity and impact criticality.

– Update the known error database with available interim solutions, and provide a monthly report to the line manager. Proactively identify potential issues which might become incidents, communicate the same to line management, and provide cost effective solutions in a timely fashion. Analyze incidents/alerts from EMS to ensure that potential problems are proactively detected and fixed before they cause business impact.

– Conduct detailed impact analysis, capacity planning and ensure that proper testing of proposed problem fixes are completed successfully before changes to the production environment are requested. Take end to end responsibility for all problems until permanent resolution ensuring that continuous progress updates are communicated to the key stakeholders. Escalate problems that age and are resulting in recurring incidents for the business.

– Work with the IT Management team of BITMs, ASMs and IT Technical Managers to develop SLOs for Emirates IT customers. Translate the business needs of the customer as defined by the BITM into technical requirements for service delivery infrastructure and liaise with the delivery teams to develop a design which uses standard services wherever possible.

– Ensure that the SLOs and SLAs are adhered to and supported by the relevant technical teams. Report and measure service availability in line with agreed service levels. Ensure that the SLOs are supported by the relevant Emirates Group departments (e.g. P&L, HR, Legal) through Operational Level Agreements (OLAs), and by external suppliers via Underpinning Contracts(UCs).

– Own and maintain the service catalogue for all available services to drive standardization and rationalization of all production services. Liaise with IT Strategy and Architecture to ensure the service catalogue supports the strategic directions for IT.

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University Intern wanted by Zayed University in Dubai

Zayed University logo

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Zayed University logo
Zayed University logo

Posted Date: Apr 30, 2018
Expiry Date: 2018/06/29
Ref. JB3794445
Intern wanted
Zayed University Internship Fair

Job Description
 
Attend the visitor/contractors & clients and
guide them to respective staff.
 
Monitor & track incoming & outgoing documents/email communications, Responds to inquiries and complaints from clients.
Update document technical Service Requests in the system, carry out office-based work (e.g. DP, COS, Rate service request, MSD system, stationery requests, etc.).
Follow up pending works and seek approval from Line Manager.

Skills
Excellent command in English.
Time Management
Research and Analysis
Critical thinking
Technical Proficiency (Mircorsoft Office 365)

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Manager Ethics and Compliance wanted by Etihad in Abu Dhabi

Etihad airways UAE

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Etihad airways UAE
Etihad airways UAE

Manager Ethics and Compliance (Data Privacy)
Date: 03-May-2018
Location: United Arab Emirates
Let your career take off with the World’s Leading Airline, Etihad Airways. Work in the forefront of the aviation industry, with the airline that has reimagined the flying experience through its pioneering products and services.

We are pleased to announce an incredibly exciting opportunity to join the as Manager Ethics and Compliance (Data Privacy), you will add immediate value by having primary responsibility for managing the global data protection compliance programme for the Etihad Group as directed by the Head of Ethics and Compliance and Data Protection Officer. The incumbent shall support the group Data Protection Officer to monitor compliance for the group and to provide guidance and support – acting as a key contact for all related matters. The Manager shall display the utmost integrity and shall maintain objectivity and impartiality when performing the functions of this role.

SPECIFIC RESPONSIBILITIES

Managing the Data Protection Compliance Programme

Provides leadership and guidance to the Business on all aspects of the data protection compliance programme including:
Plan the EAG global privacy programme under in keeping with objectives set by the DPO
Act as a key contact and reference point for all data protection related issues for internal and external parties (seeking legal advice where necessary).
Responsible for developing and implementing Group Policies on data protection.
Resolving ad hoc queries and issues relating to data protection
Identifying data protection and information security issues that need addressing, in particular in relation to suppliers and to IT systems, and working with management to address those issues.
Receiving and dealing with data protection subject access requests.
Requests from law enforcement
Perform Privacy Impact Assessments on systems and processes as needed, identify privacy risks, recommend remedial action and follow up to conclusion
Form part of the data breach response team providing guidance and support in order to meet breach notification requirements

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Business Relationship Management – Landmark Group – Dubai

Landmark Group Dubai logo

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Landmark Group Dubai logo
Landmark Group Dubai logo

Posted Date: Apr 19, 2018
Expiry Date: May 17, 2018
Ref. JB3783357  &  Ref. JB3783360
Corporate
Business Relationship Management (Managerial Role)- Concepts
Corporate

This person is responsible for building strategic business relationships, surfacing and shaping demands to realize value in alignment with the business strategies and within agreed timelines. The purpose of Business Relationship Manager is to evaluate business requirements, translate to a problem statement and demand, agree on the business case with the business owner and Present the demands to the IT review committee for discussion and approval

Primary Responsibilities and Activities

Be the advocate for IT to Business and Business to IT
Act as the liaison between the business units, technology teams and support teams.
Manage escalations from business for IT demands, clarifications or issues (including service issues) and resolve the escalations to the satisfaction of both business and IT stakeholders
Drive strategic partnerships and manages the development of technology roadmaps and business processes to IT systems to influence business transformation.
Ensure initiatives align with global and regional business vision, strategy, and IT goals.
Elicit requirements using multiple techniques (e.g. interviews, document analysis, requirements workshops etc.)
Works with business units to manage and prioritize products and service.
Analyzes potential solutions to estimate value to the organization and return on investment (ROI).
Evaluates information gathered from multiple sources, reconciles conflicts, and decomposes high-level information into details.
Initiate meeting with business to understand problem statement
Convert problem statement into business requirement.
Explore if business requirement can be met with existing services.
Liaise with Solution architecture team to get high level solution design, solution cost, effort estimation.
Perform high level cost benefit analysis.
Liaison with Capacity management team for delivery timelines for business demand.
Analyze ROI for the solution.
Prepare Business case.
Get business approval on budget.
Ensure value realization in alignment with the business strategies and within agreed timelines.
Engage stakeholder till solution is delivered
Work closely with LMIT BA’s and SME’s to clarify questions/issues coming from concepts across functions (Finance, Supply Chain, Retail etc.)
Be knowledgeable on the concept specific business strategy, processes and roadmaps – For example the BRM for Home would need to understand the end to end business model and processes in furniture and household and the ways of working/operations specific to Home business (like Pack/Component Item Structures, Planni
Skills
Must to have:

Effective presentation and facilitation skills
Business domain, data/content and process understanding
Familiarity with relationship management
Knowledge of Cost Benefit Analysis
Good understanding of business strategies
Knowledge of filtering requests as per responsibilities of BRM role

Good to have:

Good understanding of business strategies
Excellent risk and management skills

Key Behaviors and Competencies

Demonstrated ability to work well with others and be respected as a leader
Track record of remaining unbiased toward specific technologies or vendors
Ability to identify strategic objectives and align demand in an effective manner
Experience

Minimum of 10+ years of relevant consulting work experience in shaping and delivering
Education and Training

This role requires a bachelor’s degree in computer science or business management, or related discipline preferred, or equivalent project-related experience

 

Senior Associate Specialist wanted by DSOA in Dubai

Dubai Silicon Oasis Authority

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Dubai Silicon Oasis Authority
Dubai Silicon Oasis Authority

Posted Date: Apr 19, 2018
Expiry Date: May 24, 2018
Ref. JB3785090 Post Share Tweet
Senior Associate Specialist – Research & Support

Job Description
Support the planning and development of the organization’s long term and annual strategic plans.
Review established objectives, KPI’s and targets based on industry standards and provide recommendations.
Conduct market research, and identify industry practices that could be of added value to the organization, further challenging the status quo.
Recommend and develop needed communication tools in order to update Management on performance and other key information.
Continuously enhance the strategy management framework including performance management based on feedback received and recent market trends.
Suggest recommended areas for benchmarks to ensure organization is at par with the market and up-to-date with latest strategy and performance management trends.
Conducting the Society Perception, Competitor and Mystery Shopper studies.
Provide technical expertise to the Strategy section in other areas but not limited to survey planning & execution, benchmarking etc. to help achieve desired outcomes and enhance the way of working.
Oversee all innovation projects and inculcate the culture to bring about development both within the dept and the organization.
Skills
Outstanding business command of the English and Arabic languages (writing, reading and verbal).
Strong project management skills.
Advanced knowledge of MS Office package 2003/ 2007.
Ability to multitask and manage deadlines.
Excellent follow up, analytical and interpersonal skills.
Outstanding people management skills and a strong ability to lead and motivate teams.
Confident and assertive, yet friendly.
Ability to build and maintain strong rapport with colleagues across various levels in the organization.
Knowledge of latest trends and standards within strategy and performance management.
A high level of emotional intelligence.
Education
Strategy Management or Business Administration

IT Support Officer wanted by Dragon Oil Dubai

dragon oil

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dragon oil
dragon oil
IT Support Officer -TBA0167 – (1800001U)
Description
60% Operational: Perform helpdesk support activities; ensure that proper controls and standards are followed and all activities comply with regulatory requirements and company policy.
 
1. Provide first line response for users requiring assistance with information technology issues and problems.

2. Record and respond to requests for technical assistance received via phone, e-mail and help desk management system.
 
3. Escalate support issues as necessary to senior service desk team/vendors as necessary.
 
4. Maintain an up-to-date inventory of computer equipment, accessories, software, licenses and associated records.

5. Troubleshoot system and network problems and diagnose and solve hardware/software faults

6. Provide necessary support to business application

7. Manage network and cabling upgrades and offices connectivity.

8. Maintain the telecommunications system, hand radio and videoconference systems.

9. Monitor and maintain computer systems and networks;

10. Install authorized software to laptops and desktops

11. Ensuring security and upgrades are applied and kept up to date on desktops and laptops

20% Liaison and coordination:

1. Liaise with other departments and vender for support and troubleshooting when necessary.

2. Liaise with other departments to implement the projects.

3. Undertake any ad hoc responsibilities assigned by line manager.

20% Reporting: Prepare reports in support of helpdesk activities.

1. Prepare reports on helpdesk activities, performance and operational issues.

2. Contribute to helpdesk weekly and monthly reports.

3. Prepare and issue ad hoc reports relevant to helpdesk activities and responsibilities.

Qualifications

Minimum Education Level Required Diploma in Computer Science or a similar field

1 year experience in an Desktop support Engineer or technical support environment

Primary Location: United Arab Emirates-Dubai
Schedule: Full-time
Shift: Day Job
Employee Status: Regular
Job Type: Standard
Job Level: Individual Contributor
Job Posting: Apr 17, 2018, 7:39:43 AM

Database adminstrator wanted by ADCB in Abu Dhabi

ADCB bank Abu Dhabi logo

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ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Posted Date: Apr 16, 2018
Expiry Date: Jun 15, 2018
Ref. JB3790681
Database Administrator (DBA)

Job Description
Carry out database administration activities. Install, and configure Databases in UNIX & Windows environments. Patch the databases regularly in-line with Security Policies of the Bank.

Manages the database and systems administration functions for the Bank.
• Monitors the Installation, configuration and implementation of Databases in UNIX & Windows environments.
• Monitors database administration tasks on Oracle RAC & MS SQL databases.
• Application and database tuning on Production database for enhancing the performance.
• Ensure database backups are monitored and periodic restorations are exercised by Database Administrators to ensure backup quality.
• Monitor database system details within the database, including stored procedures and execution time, and implement efficiency improvements.
• Develop, implement, and maintain change control and testing processes for modifications to databases.

• Review database & cluster logs
• Manages the Disaster recovery databases. Monitors the synchronisation between production and DR databases. Manages and troubleshooting of DR databases.
• Troubleshoots high priority systems such as the core banking systems to ensure availability of service.
• Managing Database monitoring Tools
• Provide support to the SIT/UAT process and production roll-out
• Monitor and Reviews Capacity planning reports
• Deliver to a standard of fast resolution of problems, demonstrated by a service-orientated mindset throughout the team
• Coordinate with system analyst IT teams for project delivery
• Support with the communication of project status and issues
• Undertake similar or related tasks or duties as directed by senior management

Skills
A university degree in a technical discipline is essential. A Master degree in a business systems related subject area would be desirable.
Database Administration Certifications would be an added Advantage
• Excellent knowledge in Oracle 10g, 11g and 12c Administration
• Excellent knowledge in MS SQL 2005, 2008 and 2012.
• Good knowledge of UNIX (IBM AIX and Linux)
• 8 – 10 years experience in Database Administration.
• Experience in managing Oracle database administration specialised in RAC
• Experience in managing MS-SQL database administration in Cluster/Fail-over
• Practical experience in monitoring and tuning the database to provide high availability of service.

Security Analyst wanted by Commercial Bank Dubai

commercial bank of Dubai

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commercial bank of Dubai
commercial bank of Dubai

Senior IT Security Analyst – (17000289)
Description
Job Purpose:
To ensure that all systems (Including OS/ Database/ Networks/ Infrastructure) in CBD are protected against all known current and future vulnerabilities by conducting regular independent Assessments of technology and process. Evaluating and recommending mitigating controls needed to protect CBD information and networks and help determine an acceptable level of risk for the Bank.

Principals Accountabilities
Conduct periodic security assessments to identify vulnerabilities and help determine, recommend solutions to reduce level of risks to an acceptable level or to meet the risk appetite of the bank.

Perform regular Vulnerability Assessment on information assets and technologies.
Perform regular and Adhoc logical access control reviews on hosting infrastructure systems.
Continuously assess the gaps between the implemented security controls and those established at a policy level.

Maintain risk, issue and change registers for information security.
Identify security violations, security risks and vulnerabilities, escalate them to the attention of ITD Management and recommend the best ways to reduce any information security risks.
Identify compliant and non-compliant processes and system and evaluate their effectiveness. Make recommendations for improvements in line with IS Governance requirements, local and International regulations and professional practice standards (such as PCI-DSS, ISO 27001 etc.)
Support Information Security Awareness initiatives carried out by IT-GRC Unit.

Qualifications

Qualifications

Bachelor’s degrees in Computer Science, Information Systems or equivalent work experience are required.
CISA/CISM/CRICS/CISSP or well-known industry relevant certification is preferable.
Experience

Minimum 5 years in Information Technology and security related work arena.
Experience in computer security operations, policies/standards, and IT Vulnerability, threat & risk management.
Knowledge of security frameworks, standards, and guidelines is preferred.
IT Security project management experience.

Primary Location: AE-AE-Dubai
Work Locations: Head Office 2668 Al Ittihad Road, Port Saeed, Dubai Dubai
Job: Information Technology
Organization: Information Technology
Employee Status: Regular
Shift: Day Job
Job Level: Individual Contributor
Travel: No
Job Posting: Apr 1, 2018, 8:32:53 AM

Senior Analyst wanted by Dubai Airport

Dubai Airport DXB

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Dubai Airport DXB
Dubai Airport DXB

Senior Analyst – Forecasting and Research
Strategy & Development
THIS IS WHAT FUTURE FOCUS FEELS LIKE
STRATEGY AND DEVELOPMENT

Senior Analyst – Forecasting and Research
The group maps out where we’re going, what that means, and what it looks like. Our Research team analyses the industry so that we’re never playing catch-up. Development translate strategies into plans and projects. In Corporate Development, it’s more about the impact of strategies on our day-to-day running. And our Corporate Planning team creates strategy so that we’re agile enough to respond in a fast-evolving industry.

Job Purpose
Detailed quantitative and qualitative research analysis and production of aviation forecasts critical to Dubai Airports’ master programmers.
Responsible for developing the short term and long term annual passenger traffic, aircraft movements forecast, cargo forecast and associated design day schedules. In addition, regular proactive and on demand reviews and updates to the long-term forecast will be required in collaboration with the airport’s main airline stakeholders, or when key assumptions change.

Act as the key resource for all master programs related forecasts, design day schedules and market information.

Responsible for conducting competitive market analysis as required.

The job holder will be an experienced data analyst with significant experience in building and maintaining databases, and act as the prime source of aviation related intelligence and data.

This role will also examine data concerning the customer experience within Dubai Airports, to drive insights as to the sentiment of our passengers and to help drive improvements. The ability to work collaboratively with stakeholders will be critical, particularly in relation to the definition of requirements concerning customer experience surveys and data gathering efforts.

Qualifications and Education

The job holder will be educated to degree level in an analytical field (math’s, computer science, statistics, economics, econometrics, engineering etc.).

A Master’s degree is desirable but not essential.

Proficiency with Microsoft Office suite of software. Advanced skills in Excel necessary. Experience or interest in learning Tableau ideal. Java programming skills also desirable but not essential.

Experience

Proven ability to communicate data and information in a manner that is readily understood by a wide audience of varied experience.

Experience with analyzing large data sets.

Ability to effectively analyst industry trends and present in a concise way in presentations.

Technical experience with programming in Java, SQL database management or Tableau dashboards are preferable but not essential.

Training

Demonstrable ability/experience in data analysis and problem-solving techniques.
Effective oral and written communications skills in English with the ability to write precisely and concisely for reports and presentations

Knowledge

In depth knowledge of the Airport/Airline industry from a long-term planning perspective – facility development and/or airline network planning. Technical understanding of organizing and analyzing data is essential.

KNOWLEDGE SHARING SPECIALIST wanted by Emirates in Dubai

Emirates Dubai logo

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Emirates Dubai logo
Emirates Dubai logo

United Arab Emirates
KNOWLEDGE SHARING SPECIALIST – 180000JE
Posted Date: 04-Apr-2018
Closing Date: 21-Apr-2018
JOB PURPOSE
The Knowledge Sharing Specialist is accountable for the creation and distribution of key information regarding usability, content and general interest to stakeholders participating in Business Intelligence programs. Working with the Change Manager, the role will create and disseminate key information that supports the rollout and adoption of the Business Intelligence programs within the Emirates Group.

The Knowledge Sharing Specialist will possess good knowledge of BI applications and the data contained within them, as well as having a strong understanding of the business functions consuming this information. The function ensures that stakeholders are informed about developments within the program, and how these benefit or affect users. The role will utilize multiple communication channels and techniques to ensure timely, relevant and informative messaging is delivered to key stakeholders across the business.

The Knowledge Sharing Specialist is part of the BI Adoption stream of work, and will partner internally with the EA Change Manager and the learning and development team to fulfil the full adoption program required to successfully transform the business analytical standards and capabilities in line with the Emirates Groups standards.

Accountabilities
– Creation of release notes, newsletters, content catalogues, portfolio updates and other relevant documentation from the BI program to various stakeholder groups across the business.
– Design the framework for creation, storage and sharing of BI program collateral including user guides, manuals and newsletters.
– Design standard templates and protocols to ensure consistency of documentation on frequently distributed communications to internal stakeholders.
– Establish a network of key stakeholders across business groups to ensure that information being distributed is relevant and aligned with current needs of stakeholders. This will ensure that the flow of information from the program is relevant, timely and in a format that is easily understood.
– Contribute to the distribution of information through the BI user support portal, salesforce.com BI page and Yammer groups, which delivers communications through mass consumption mediums.
– Establish regular interactions at a group or individual level where required to ensure vital information and updates are shared with stakeholders proactively.
– Attend agile team meetings and program updates to ensure the capture of relevant information, and ensure that appropriate communication points are captured and distributed to key stakeholders as required in a timely and efficient manner.
– Any other duties as required by the EA Change Manager.

QUALIFICATIONS & EXPERIENCE
Skills
– Strong written and verbal communication skills
– Excellent teamwork and interpersonal skills
– Comfortable working in an ambiguous environment with pressing deadlines
– Ability to build credibility and develop internal client relationships
Experience
– 3+ years of relevant business experience,
– University degree in Business, Communication
– Computer proficiency with Microsoft Office
Knowledge
– Key concepts of change management, business intelligence, including data warehousing, BI applications and analytics.
– Key business concepts, particularly as they relate to commercial aviation.

SALARY & BENEFITS
We offer an attractive tax-free salary, paid in Dirhams, the local currency of the UAE. The Dirham is linked to the Special Drawing Right of the International Monetary Fund. It has been held constant against the US dollar since the end of 1980 at a mid-rate of approximately US$1= Dh3.66. Besides travel benefits normally associated with an airline, more information on employee benefits is available within the ‘Working Here’ section of this site. By viewing the ‘Dubai Lifestyle’ section in the site you can also consider the benefits of Dubai as a location to live and work in.

Social Media Executive wanted by Home Centre in Dubai

home centre dubai logo

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home centre dubai logo
home centre dubai logo

Posted Date: Apr 03, 2018
Expiry Date: Apr 28, 2018
Ref. JB3782051 Post Share Tweet
Home Centre
Social Media Executive
Home Centre

Job Description
You would be responsible for all digital activities of the brand including website, social community management, update social & online content with retail and brand feedback. As well as, work closely with the brand’s partners and digital agencies to achieve objectives.

Facilitate all aspects of online presence for the brand including website, social media, blogs and business drivers across the operating regions
Determine and prioritize user and business benefits
Drive the development of selected digital ideas and propose the best medium on per campaign basis
Management and updating of customer feedback on social media platforms in agreement with social agency
Work closely with marketing teams to provide details of sales & promotions and other activities that will be communicated on digital platforms
Prepare and present campaign performance and tend analysis for decision making
Understand product usage by monitoring product performance through tools like Google Analytics and conducting online surveys
Drive and coordinate web related requirements to achieve common deadlines
Liaise with the central web team and in-house resources for necessary activities on web copy, creative & other updates related to web
Liaise with the digital/social agencies, in-house resources & central web team for necessary activities on copy, creative & other updates related to social & web
Formulate relevant digital media plans with help of agencies
Execute self-service digital media ads
Participate in e-commerce web & marketing processes
Skills
Graduate (preferably in Digital Marketing / Brand Management)
Between 2 and 3 years of experience in media, web or digital industry
Good understanding of social media technologies
Good understanding of web product development and execution
Good understanding of digital mediums and ad execution
Analytical understanding of digital media plans
Ability to comfortably manage relationships with multiple vendors
Good communication skills, both written and verbal
Demonstrated ability to work with a team
Excellent presentation and analytical skills
Good attention to detail and creativity

DATA ANALYST wanted by Emirates in Dubai

Emirates Dubai logo

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Emirates Dubai logo
Emirates Dubai logo

 
United Arab Emirates
 
DATA ANALYST – GLOBAL DISTRIBUTION SYSTEMS – 180000IY
Posted Date: 29-Mar-2018
Closing Date: 12-Apr-2018

JOB PURPOSE
Support the Global Distribution System (GDS) Full Content Agreement (FCA) Working Group with data analytics services, reports, analysis and presentations. Empower the GDS FCA Working Group with critical data and industry insights to help them negotiate the best possible set of distribution deals for Emirates. Maintain and manage the content and analysis used in the GDS FCA Working Group negotiating room.
 
Job Outline:

– Analyse GDS volume, revenue, cost and market data from data sources such as BIDT, MIDT, BSP and other data sources to produce insights such as revenue contribution by booking class, point of sale and channel.

– Provide exploratory analysis using different techniques to discover patterns, meaningful relationships, anomalies and predict outcomes and trends to support negotiations and decision making.

– Transform data into action-oriented information through analytic capabilities to enable the business to understand potentially complex challenges and support senior management to take proactive evidence based business decisions to achieve required outcome.

– Work closely with the GDS FCA Working Group to prioritise business and information needs and provide data and insights that drive negotiations and decision making.

– Carry out research to produce summaries of industry developments, competitor behaviour and supplier responses to support multi million dollar distribution agreement negotiations.

– Provide cost of sale data and recommendations to optimise the decision making capabilities of Commercial Operations.

– Prepare summaries, meeting minutes and actions to ensure GDS FCA Working Group keep to agreed objectives and timelines. Produce presentations and reports to assist the VP Distribution Strategy and the GDS FCA Working Group to make informed decisions.

– Drive initiatives to ensure that data analytics related activities and projects provide high quality data and accurate analsysis and interpretation within assigned budget and timelines.

– Work with Group IT and relevant key stakeholders to ensure a foundation of insightful data that supports a specific analysis or application. Act as the link in defining functional requirements between the business and IT.

– Research best practices and keep abreast of tools, frameworks and mechanisms for data analytics to ensure the business is on the right path to using data strategically and smartly.

QUALIFICATIONS & EXPERIENCE
– Degree or Honours (12+3 or equivalent). Preferably a degree in operational research, statistics, data science or similar.
– Experience in a data supported organisation and ideally with airline commercial systems.

Knowledge/skills
– Demonstrable logical, creative and analytical thinking skills.
– Advanced capabilities in Micro Strategy, Excel and SQL to manipulate MIDT and BIDT data.
– Ability to plan work and meet deadlines, with strong accuracy and attention to detail.

SALARY & BENEFITS
We offer an attractive tax-free salary, paid in Dirhams, the local currency of the UAE. The Dirham is linked to the Special Drawing Right of the International Monetary Fund. It has been held constant against the US dollar since the end of 1980 at a mid-rate of approximately US$1= Dh3.66. Besides travel benefits normally associated with an airline, more information on employee benefits is available within the ‘Working Here’ section of this site. By viewing the ‘Dubai Lifestyle’ section in the site you can also consider the benefits of Dubai as a location to live and work in.

ATM Support Specialist wanted by SERCO in Dubai

Serco logo
Serco logo
Serco logo

Career Opportunities: ATM Systems Support Specialist (49829)
Req ID 49829 – Posted 26/03/2018 – United Arab Emirates – Dubai – IT – Full Time

Serco is a FTSE 250 international service company which combines commercial know-how with a deep public service ethos.
Serco customers are looking for expertise in managing their people, processes, technology and assets more effectively. We advise economic decision makers, design innovative solutions, integrate systems and – most of all – deliver quality services directly to the public.
Serco supplies to governments, government enterprise, agencies and companies who seek a trusted outsourcing partner with a solid track-record of service excellence. Serco people offer operational, logistical and technical expertise in the Transport, Justice and Immigration, Defence, Education and Healthcare industries as well as in the commercial sectors of Facilities Management.
Serco Middle East have been in the Region since 1947, starting out delivering Air Traffic Control Services in Bahrain; a service we are proudly still running today and have expanded to include many other Airports in the region.
We have expanded significantly since that time across the UAE, Saudi Arabia, Qatar and Iraq. We have been supporting the RTA to operate the Dubai Metro since 2009 and have launched the flagship Saudi Arabia Passenger Rail service from Riyadh to Qassim in 2017. We deliver Facility Management services to Hospitals, Universities, Airports, Military Facilities and Commercial Estates in the UAE and large-scale medical facilities in Saudi Arabia. We also deliver staff training and education to selected officers of the Qatar Armed Forces at the Officers’ training institute located at the Ahmed Bin Mohammed Military College in Doha.
Focussing on our core values, and creating a positive environment for employees to thrive, we look forward to a bright future as we continue to grow with the region.

We are looking for a highly motivated, experienced and confident ATM Systems Support Specialist who will assist and support the Head of ATM Systems to ensure that the departmental performance and information are captured, monitored and analyzed from all the vast multitudes of data received and recorded from various sources including effort consumption and reported in daily basis

The job holder shall assist the Head of ATM Systems to deliver goals and objectives set by the business strategy to support the achievement of functional objectives. The job holder maintains contact with a variety of entities inside the airport including ATC, Aviation Units, relevant ATS departments, Dubai Airports, contractors and suppliers through the Head of ATM Systems.

Interacts internally and externally through the Head of ATM Systems.

The job holder provides administration duties and guidance for the department and is required to manage multiple and/or conflicting activities. Advises the Head of ATM Systems on options for problem resolution in situations that fall outside established guidelines or where the choice among options is less obvious. Errors made by the jobholder could result in inaccurate measurements and departmental performance.

 

Key accountabilities

Maintain and provide technical and administrative support to Head of ATMS
Ensure Change Management processes are followed and documented according to ATM systems department procedures.
Maintain ATMS database, application, tracking tool, etc. uptime for the daily activities of all designated ATM systems.
Work with the ATMS managers and team members to ensure that he ATMS departmental performance and information are captured and analyzed from all the vast multitudes of data received and recorded from various sources and reported in daily basis.
Ensure that the ATMS departmental performance and information are managed in a centralized and efficiently manner keeping records of communications with concerned parties.
Adhere to the departmental and organization processes to lead and contribute to work package activities as required.

Qualifications and Education:

The post holder shall have as a minimum, a Bachelor Degree or Higher Diploma from a recognized University, Training Establishment, or have equivalent and relevant experience.

Experience:

Wide experience in technical support position in UAE operational environment
Experience in hardware & software support.
Aviation industry experience preferable

Skills:

Fluency in written and spoken English is essential
Resourceful team player who excels at building trusting relationships with customers and colleagues.
Attention to details and analytical skills
Problem solving and decision making
Excellent communication and organisational skills
The ability to develop quality standards, testing procedures, inspection reporting formats, and ability to conceptualize tasks and accomplish them.
An ability to work to tight deadlines and make correct decisions under pressure
Ability to work in a multicultural environment
Computer literacy with MS office packages, Linux, database, MySQL etc. skills
Additional / special features of the role

The job holder is governed by international standards procedures. Additionally, a range of international criteria for electronic data exchange apply. The effective functioning of the department is dependent upon the co-operative effort of all aeronautical services, such as air traffic services, communications, engineering, etc. The jobholder must be able to perform out of hours standby duties to support DWC and DXB operations.
Ensure compliance with the Serco Management System and all relevant business processes, procedures and work instructions to deliver all work with appropriate quality and governance standards
Ensure security and integrity of all data provided including reporting performance, finance and customer information; reference Serco non-disclosure policy
To exercise personal duty of care for their own health, safety and welfare and for those affected by their acts or omissions; reference SMS GSOP-HSE1-6 Serco organisational HSE responsibilities
Ensure compliance with all training requirements of Serco and ensure adherence to these requirements at all times whilst in employment
Report any accidents, incidents, breaches or potential breaches to appropriate management or the speak up process
The job holder is governed by international standards procedures. Additionally, a range of international criteria for electronic data exchange apply. The effective functioning of the department is dependent upon the co-operative effort of all aeronautical services, such as air traffic services, communications, engineering, etc.
Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. To view internal opportunities, please visit JobShop which can be found under My Workspace/My Applications in Ourworld.

 

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