ATC Team Leader wanted by SERCO – Dubai

Serco logo


Serco logo
Serco logo

ATC Team Leader – Success Profile
Reporting to: ATC Engineer
Division / Function: Transport / Dubai Metro
Job ID: 40001112

The purpose of this position is to supervise and lead a line maintenance team to provide comprehensive engineering and maintenance services covering the Automatic Train Control (ATC) system for Dubai Metro.
Structure and reporting relationship
This position reports to the ATC Engineer ( ATC TL to ATC Engineer to ATC Manager ).
lead a team of ATC technicians to carry out all level of preventive and corrective maintenance and minor modifications activities on automatic train control system covering System Management Centre, Vehicle Control Centre, central control (vital and non-vital), vehicle on-board equipment and lineside equipment

supervise the installation, servicing and repairing of signaling and train control systems located in operations control centre, signaling equipment room, station signaling equipment rooms, depot signaling equipment rooms, along trackside and on-board trains
ensure the team uses proper hand, machine, electrical and electronic tools and reference to technical drawings, signaling schematics, manuals, procedures and instructions when performing repair and maintenance work
supervise the replacement of faulty signaling equipment, handover/taken back to the electronics workshop for repair
knowledge and competence in technical standards will be regularly assessed
produce and maintain accurate maintenance records of automatic train control system and equipment performance, work accomplished and other information using a computerised maintenance management system
ensure the maintenance tools and equipment are in good condition
provide technical support to other staff for the implementation of complex systems or new projects
assist subordinates with the job familiarisation and to provide training and assessment where required
conduct performance review for ATC Technicians
assist the ATC Engineers in conducting disciplinary and grievance for ATC Technicians
perform shift and emergency duties when required
drive work vehicles when responding to emergencies and when required on duty
perform and carry out duties as instructed/ directed by the ATC Engineer
Essential technical and professional skills, knowledge and qualifications


must have good eyesight and normal colour vision
strong analytical mind, and ability to grasp the complexity of a software based signaling and train control system
ability to use and calibrate various electronic test equipment and PC for the maintenance of central, wayside and on-board signaling equipment
ability to write simple technical reports, routine business correspondence, prepare method statements and drawings as required
possess good communication skills and the ability to manage multiple tasks efficiently and work productively in a fast-paced, team-oriented environment
strong organisational skills, detail oriented, and the ability to handle multiple priorities
preferably a holder of a valid UAE driving license with good driving skill and experience


minimum 3 years work experience as a qualified electrical or electronics technician in maintaining and repairing computer based train control and signaling equipment, covering interlocking, onboard equipment, train detection equipment, switch machine, automatic train protection, automatic train supervision of equipment is highly preferable
preferably with 1 year of supervisory experience in supervising a team of technicians in carrying out maintenance activities


sound knowledge of signaling principles, fixed block and moving block signaling systems, software based interlocking devices, point machines, induction and docking loops, cab signaling displays, on-board and wayside signaling equipment, would be a definite advantage
preferably with IRSE license and certified to work on railway signaling equipment


vocational trade certificate or ordinary diploma in electrical, electronic or mechanical engineering discipline or equivalent

AC TECHNICIAN wanted by Pullman hotel in Dubai

pullman hotel Jumeirah Dubai


pullman hotel Jumeirah Dubai
pullman hotel Jumeirah Dubai

Job Reference 389448 • Profession Technical – Maintenance – Security | Engineer

Pullman Dubai Jumeirah Lakes Towers – Hotel and Residence
Managed hotel
City DUBAI State Northern UAE Country United Arab Emirates
Pullman Dubai Jumeirah Lakes Towers – Hotel and ResidenceLaunched in 2007, Pullman has invented a new approach to international hospitality and created a new kind of in-style and vibrant hotel aimed at a modern and cosmopolitan clientele. Pullman presents a unique upscale hospitality culture, featuring a natural and open relationship between guests and employees, new restaurant and catering concepts, re-designed spaces, seamless connectivity, and a definite “design” identity. In tune with the times and the trends, Pullman has combined the needs of business and leisure travellers and proposes a BLeisure (Business & Leisure) solution which erases the boundary between work and relaxation. When you enter a Pullman hotel, you move into a world where interaction with others becomes natural. Guests are welcomed, accompanied and pampered with the utmost

Job Level Job
Fixed-term contract: No
Status Full Time
Anticipated Start Date 08-05-2018
Level of Education
Vocational education
Areas of study
Technical & Maintenance
Professional experiences
1 to 2 years
Languages essential
English (Fluent)
Summary of Responsibilities:

Responsibilities and essential job functions include but are not limited to the following:

– Able to read Building, Air-conditioning, Refrigeration and Electrical drawings.
– Able to fault find and repair air-conditioning, refrigeration and building control systems. Good electrical knowledge.
– Knowledge of BMS systems.
– Experience of reciprocating Chillers and Air handling plant and cold rooms.
– Familiar with planned Preventive Maintenance and Safety programmes.
– Flexible and team player – able to work on own initiative.
– Good understanding of water treatment techniques and able to handle chemicals.

– Makes periodic inspection tours to check all refrigeration equipment functioningproperly.
– Carries out guest room maintenance according to schedule programme.
– Works closely with electrician to carry out electrical work when required, including functions and parties.
– Daily refrigeration log sheet to be filled and temperature to be recorded.
– Works closely with peers to assist in their job when requested by supervisor.
– Keeps all necessary tools in good working condition, keep their working place neat and clean.
– Attains all departmental meetings and training classes.

To be successful in this role, you will:

– Have at least one year experience as an AC Technician in the hotel and must understand the principles of refrigeration, air conditioning and general electrical maintenance.
-Be able to communicate fluently in English and be open to learning other trades to work as a team.

Engineer – Information Security wanted by Thuraya (UAE)

thuraya UAE logo


Engineer – Information Security

thuraya UAE logo
thuraya UAE

Job Purpose:
Enforces configurations granting appropriate access to Thuraya networks, information and systems, and protect the confidentiality and integrity of customer, employee, and business information in compliance with Thuraya policies and standards. Provides guidance and support to technical teams.

  • Principal Accountabilities

    • Enforces documented security policies and procedures created for the safeguarding of the corporate IT environment.
    • Maintains and configures systems and services required by Information Security Department operations, as directed by MNS.
    • Assists in the direct training and oversight of technical staff, ensuring proper information security clearance in accordance with established company information security policies and procedures.
    • Monitors and carries out activities to create information security awareness within the company.
    • Assists in the performance of information security risk assessments
    • Assists in the implementation of information security policies and procedures for the company.
    • Assists in the review of all system-related security plans throughout the company’s network.
    • Assists in monitoring compliance with information security policies and procedures, referring problems to Manager Information Security.
    • Assists in monitoring the internal control systems to ensure that appropriate access levels are maintained.
    • Assists in the preparation of the information systems disaster recovery / business continuity plans.
    • Responsible for maintaining the health of all security system elements.
    • Attend to enquiries based on Thuraya’s policies.
    • Responsible for the coordination with the systems’ developers and assisting any fix/testing if required.
  • Knowledge Skills and Experience

    • Must have a Bachelor’s degree in Computer Science, Information Systems or related discipline, or possess equivalent experience in lieu of degree.
    • Must have working knowledge of all aspects of computer systems administration and enterprise architecture.
    • Must have excellent verbal, written and interpersonal communication skills, including the ability to communicate effectively with project and application development teams, management and clients.
    • Must have proven project management and leadership skills and experience with a system development life cycle as it applies to information security.
    • Must have a working understanding of information security concepts, protocols, industry best practices and strategies.
    • Must have experience developing policies, procedures, standards and guidelines.
    • Must have superior analytical, teamwork, organization and time management skills

RF Planner and optimizer

Atlas telecom UAE logo
Atlas telecom UAE logo
Atlas telecom UAE

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RF Planner and Optimizer
Job Code: J0001
Location : Abu Dhabi
2017-11-18 23:00:18
Full time   Required work experience, skills or education: -BSc Electronic and Telecommunication Engineering. -Knowledge of planning tools e.g. Atol, Planet, Nemo. -Minimum of a 3 years planning and optimization experience. -Knowledge of PMR Networks.

Senior Manager – M2M/IoT – Thuraya (UAE)

thuraya UAE logo
thuraya UAE logo
thuraya UAE

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Senior Manager – M2M/IoT


  • Job Purpose

  • The role is for heading the M2M/IoT business at Thuraya. It involves contributing towards building a M2M/IoT strategy and supporting its business and revenue objectives across all market channels. The role will serve as a subject matter expert in IoT/M2M and will focus on the development, launch and sustainability of IoT and M2M product portfolios to ensure revenue growth. Aside from ensuring that the right portfolios of products are developed and made available across all market channels, the role will have a special emphasis on continuous IoT/M2M innovation and effective marketing strategies to position Thuraya as the market leader in the IoT/M2M business stream.
  • Role and Responsibilities

    • Head the M2M/IoT business at Thuraya
    • Build an effective business plan and strategy that will support Thuraya’s IoT/M2M business and revenue objectives.
    • Responsible for the development and delivery of the market strategy and positioning to ensure a solid value proposition for our target customers
    • Lead in the planning, development and launch of IoT/M2M product portfolio.
    • Create innovation plans and improvements for the IoT/M2M product portfolio based on researching new products and assessing the target and current market trends.
    • Responsible for global market development activities associated with M2M/IoT business. The market development activities would involve meeting the customers from different sectors in different geographies, explain the value proposition of Thuraya M2M/IoT services and generate interest in our M2M/IoT services.
    • Market development activities should be carried out in line with the agreed market strategy and in close coordination with the SP’s and/or regional directors.
    • Deliver a deep understanding of market need from interaction with customers, partners and relevant teams within Thuraya.
    • Create and maintain a best in class roadmap for the products within the role’s portfolio.
    • Analyze commercial performance and quality of service for the product within the role’s portfolio and address variations from the business plan.
    • Build strong collaborative relationships with internal teams particularly the Distribution, Marketing, Communications and Product & Solutions Development.
    • Implement, facilitate and conduct thorough and comprehensive periodic reviews with partners and key sales team members.
    • Represent Thuraya in various M2M/IoT related international events and exhibitions.
    • Manage the performance of subordinates and ensure achievement of individual and team KPIs.
    • Lead subordinates and provide them with technical guidance, training and the required growth opportunities to ensure that they are developed for higher-level roles.
    • Provide direction and support to members of the extended team.
    • Own the Revenue, Capex and Opex budget for M2M/IoT product line and implement necessary strategy to achieve the revenue target.
    • Demonstrate an aptitude for working collaboratively , hosting multi-disciplinary workshops and developing ideas in an innovative environment. ♦ Attend trade shows and conferences to support launches and gather competitive information as required
    • Understand customer needs to ensure programs and services meet those needs and engage intimately with customers on an ongoing basis
    • Be able to lead through competence and command of the subject matter and be happy to present to large audiences on matters of the programs
    • Undertake any other duties as may reasonably be required in line with the level of responsibility of the post and in order to meet the changing needs of the Company
  • Required Skills and Experience

    • At least 10 years of global leadership experience in project and product management, marketing strategy and execution.
    • At least 5 years of experience in IoT/M2M technologies and product management.
    • Proven expertise in connected devices, enterprise software and innovative products.
    • Startup experience and ability to formulate effective product portfolio business plan and strategy.
    • Satellite or Telecom industry experience in a leadership function.
    • Strong knowledge of market development and product management trends within Satellite Telecommunication / Telecommunication industry.
    • Ability to deliver against set work objective and targets.
    • Strong Technical aptitude – ability to comprehend complex technical topics and specialized information.
    • Strong Problem solving skills – brings a problem solving mindset to any challenging situation.
    • Commitment to working with shared leadership and in cross-functional teams
    • Strong creative, strategic, analytical, organizational and personal negotiation skills.
    • Possess a strong communication, report writing and presentation skills.
    • Experienced at managing diverse and geographically remote teams.
    • Ability to manage team and individual performance, ability to foster a healthy work environment through employee motivation and support.

Product Development & Solution Engineer – Thuraya (UAE)

thuraya UAE logo
thuraya UAE logo
thuraya UAE

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  • Division:Innovation
  • Job Purpose

  • The Product and Solution Engineer’s (PSE) job entails working mostly with Product and Solution Representatives (internal and external) to develop products and solutions aligned with the Company’s roadmap and to give required technical support during the life cycle of the launched products/services.. The PSE will work with engineering teams of vendors to research, understand the customer needs, and determine the overall business and technical solution using company and third party products and services. The PSE is responsible to provide sales engineering support for our channel partners as well as end-users and respond to in-depth customer questions and inquiries. The main duty is to understand the business issues in-depth and work with the vendor(s) closely to solve any technical issues that arise during the development process to ensure the product and/or solution is aligned with the business requirements to determine the solution(s) that will provide key big business value.
  • Principal Accountabilities

    • Understanding product and/or capability gaps or functionality in our existing portfolio and define ways to address them using products, applications, accessories or solutions from third party partners
    • Defining and driving the best company products to our channel partners and end-users to address market requirements of prospect business
    • Defining product technical specifications and requirements clearly in order to differentiate the Thuraya offers against the competitive products in the market
    • Communicating our portfolio of products, solutions and services  the commercial teams to allow them to provide more value to our channel partners and end-users during the sales process
    • Hands on testing and troubleshooting for products and solutions developed by third party vendors
    • Working closely with vendors to diagnose and resolve issues found during the testing process
    • Demonstrating an in-depth understanding of the company products, functions, features and benefits for internal and external audiences
    • Providing responses for product and technical requests for internal and external customers
    • Performing customer needs assessments and solution discovery sessions
  •           a) In the following key Market segments
    – Maritime – Tracking, GmDSS, IMO, and VSAT solutions
    – Media  – Video streaming applications
    – Oil/GAS  – Tracking, SCADA, VPN and VSAT solutions
    – Government and NGOs – Various Encryption, Video Conference, VSAT  and VPN Solutions
    – M2M

    • Reviewing customer operations to provide recommendations for improving business processes
    • Designing and delivering product presentations to our channel partners and end-users based on the necessities and competitive sales condition
    • Providing knowledge and training on products to peers, presales and sales staff in the organization
    • Requesting and coordinating resources required to support distribution department
    • Participating at conferences, tradeshows, and other events as required by Commercial Division
    • Developing and maintaining business and client contact information as these relates to product development
    • Getting associated with user groups, industry groups, etc
    • Providing specifications and quotes to prospective clients
  • Knowledge Skills and Experience

    • Good technical knowledge of Satellite communication, GSM, and Internet products and services
    • Proven success presenting technology as business solution to different level audiences including engineers or C-level leaders
    • Proven success in delivering high end products with both technical and business buyers
    • Able to make effective presentations or demonstrations in time constrained situations
    • Able to prioritize the work in multi-tasking environment
    • Able to meet tight deadlines, follow up on commitments, and take disciplinary action wherever appropriate
    • Strong development and integration aptitude
    • Proven experience in product engineering functions, distribution support and customer service ideally within the telecom industry
    • Good Computer skills, especially use of process automation, MS Office Applications and other customized computer programs
    • Degree in Engineering, preferably in Electronics or Telecommunications
    • Fast learner and self motivated
    • Good verbal and written communication skills
    • 5 to 7 years of experience in the GSM, Satellite products and IT solution