E-commerce Key Account Manager wanted at PHILIPS – Dubai

Philips UAE logo


Philips UAE logo
REF: 290964
Job Title
E-commerce Key Account Manager
Job Description
In this role you have the opportunity to:
Be part of a leading International Personal Health & Health Systems company on its e-commerce journey. At Philips, we aim to improve 3 billion lives by 2025 by delivering innovative solutions across the health continuum.

You are responsible for:
Managing retailer relationships across the ME markets in the Personal Health Business, in close cooperation with the Country Sales or Key Account Management team.
Contributing to the e-commerce strategy of Philips in the ME, stay ahead of competition and grow the e-commerce business year on year in line with Philips’ strategic direction
Liaising with internal stakeholders in sales, marketing, digital, finance and sales analytics to drive the e-commerce agenda

Analyzing and reporting trends on the performance of Philips in e-commerce and identify opportunities for further growth
Point of contact with Philips’ global teams on e-commerce related topics
You are a part of:

A divers and performance-driven sales & marketing team with an exposure & experience in the ME markets and a wide network of partners and regional & international stakeholders.

To succeed in this role, you should have the following skills and experience:

Bachelor’s degree in a business related field, Masters’ degree preferred
Experience in Key Account management, managing e-commerce accounts
Up-to-date with the latest digital trends, especially ones related to e-commerce capabilities
Strong financial and analytical skills
Knowledge of direct and indirect commercial relationships
Excellent communication skills in English. Arabic preferred.
Understanding of digital KPIs and conversion drivers
Regional experience in the Middle East
In return we offer you:

Exposure to a fast growing channel in the ME region where you could experience working within a dynamic, diverse, and professional team to achieve results and grow both professionally and personally.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

Trade Implementation Specialist wanted at ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo


ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/11/11
Ref. JB3836304
Trade Implementation Specialist
Job Description

To design, develop and deliver online trade product systems/solutions, on board clients and provide ongoing training and support in order to maximise utilisation of online solutions/channels and support the increase in income generation/reduction of costs

Product Development
: Design and develop online trade product products/solutions according to client needs in order to minimise transaction related manual work for the client and the bank Test bug fixes and enhancements for all online systems relating to Trade Finance in order to ensure issues are resolved/fixed and enhancements meet business requirements Coordinate with external vendors, IT teams and business users on system issues in order to ensure resolution/close within agreed turnaround times

Trade Implementation
: Review client applications and complete online system client on-boarding activities to ensure clients are effectively on-boarded in line with agreed standard operating procedures/internal guidelines Update and maintain the MIS report/tracker for customer sign-ups and straight through processing (STP) transactions in order to measure/report on the increase in utilisation of online systems

Training, Advice and Guidance:
Conduct onsite/offsite system demonstrations and refresher training, provide guidance, answer queries and resolve issues relating to all online systems/channels to ensure maximum utilisation by external clients Conduct training for internal stakeholders on all online systems, including new joiners in the clients team and share updates on the latest system enhancements/features to build awareness/capability and encourage maximise utilisation of online trade channels. Act as the subject matter expert/key contact for all online trade systems, identify, resolve and/or escalate issues to ensure a streamlined and efficient implementation process

Management Information:
Gather customer experience feedback, analyse information/data and prepare management information/reports relating to status of client onboarding, channel utilisation, issues, client feedback, migration progress, channel growth, constraints and development requirements in order monitor/track progress/completion of activities and help inform future strategy/roadmap

Policies, Processes, Systems and Procedures:
Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders

Manage self in line with the bank’s people management policies, procedures, processes and practices to ensure adherence and to maximise own contribution to business performance

Customer Service
: Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions


Minimum Experience

At least 5 years of experience in Trade Finance including experience in the implementation of trade front end systems either in a client facing or technology role

Minimum Qualifications

Bachelor’s Degree in relevant specialisation Professional Qualifications

Knowledge and Skills

Understanding of Trade Finance products, processes and related IT systems/platforms

Ability to train customers on front-end trade systems

Ability to resolve and address queries from client and internal stakeholders

Abitlity to design and devolop products/solutions

Microsoft Office skills (Word; Excel and PowerPoint)

Marketing Officer wanted at Etihad airways – Abu Dhabi

Etihad airways UAE


Etihad airways UAE
Etihad airways UAE

Let your career take off with the World’s Leading Etihad Aviation Group.
An exciting opportunity to join the Commercial Marketing team as a Marketing Officer has arisen. As Marketing Officer you will support the Regional Marketing Manager in planning and implementing marketing campaigns for the assigned region / market by driving regional marketing campaign/activities.

This role will unlock opportunities for you, enabling you to further develop your expertise within a progressive culture where a huge emphasis is placed on investing in the best talent.
Assist the Regional Marketing Manager in developing marketing plans and campaigns for assigned region/market Analyze and review data on the region’s customer segmentation and past performance to ensure activities are target to the right customer segments on the right channels.
Support the roll out of centrally-led marketing campaigns (brand awareness and tacticals) within the assigned region/market

Develop campaigns targeting consumer / tourism / trade using joint marketing funds with partners or agents
Follow all relevant policies, processes and procedures so that work is carried out in timely manner and under governance
Implement the day-to-day standard operations assigned to ensure compliance with the established standards and procedures
Monitor campaign performance and report to management against set KPIs
The role will operate in a high pressure environment to respond to the business needs with reduced lead times. Requirement to travel within the assigned region/market.


Bachelor’s Degree in Business Management and/or Marketing
A minimum of 3 years in product and/or consumer marketing within international corporations (travel, retail, eCommerce, FMCG).
Proven track record in successfully managing digital campaigns from brief to results/learnings.
Extensive experience in building reports, analysing campaign metrics and transforming them in recommendations suitable for upper management.
Good understanding of emerging trends in digital marketing and new media for digital marketing
Strong analytical skills and data-driven thinking
Highly creative with experience in identifying target audiences and developing digital campaigns that engage, inform and motivate.
Must be a self-starter who can prove the ability to operate in a challenging environment and with multi-cultural teams.
A strong understanding of the media landscape and online distribution channels in the Middle East
Ability to communicate with multiple internal and external stakeholders, both regionally and globally, across multiple business units and functions
Excellent communication and presentation skills (verbal & written)
Solid understanding of target audiences, positioning, branding and advertising methodologies.
Strong project management skills
High computer literacy with good knowledge of MS Office applications
About Etihad Aviation Group

Headquartered in Abu Dhabi, the Etihad Aviation Group is a diversified global aviation and travel group with a business model driven by partnership and an innovative approach to growth. Etihad Aviation Group comprises five business divisions – Etihad Airways, the national airline of the United Arab Emirates; Etihad Airways Engineering; Etihad Airport Services; Hala Group; and Airline Equity Partners. For more information, please visit: etihad.com.

About Etihad Airways

From its Abu Dhabi base, Etihad Airways flies to 100 international passenger and cargo destinations with its fleet of 115 Airbus and Boeing aircraft. Etihad Airways, the national airline of the United Arab Emirates, was established by Royal (Emiri) Decree in July 2003, and in 2017 carried 18.6 million passengers. For more information, please visit: etihad.com, follow @EtihadAirways on Twitter and join Etihad Airways on Facebook.