Painter wanted by SERCO – Abu Dhabi

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Career Opportunities: Painter – Subject to Contract Award (52953)
Req ID 52953 – Posted 07/08/2018 – United Arab Emirates – Abu Dhabi – Trades/Technicians/Maintenance – Full Time
Serco is a FTSE 250 international service company which combines commercial know-how with a deep public service ethos.

Serco customers are looking for expertise in managing their people, processes, technology and assets more effectively. We advise economic decision makers, design innovative solutions, integrate systems and – most of all – deliver quality services directly to the public.
Serco supplies to governments, government enterprise, agencies and companies who seek a trusted outsourcing partner with a solid track-record of service excellence. Serco people offer operational, logistical and technical expertise in the Transport, Justice and Immigration, Defence, Education and Healthcare industries as well as in the commercial sectors of Facilities Management.

Serco Middle East have been in the Region since 1947, starting out delivering Air Traffic Control Services in Bahrain; a service we are proudly still running today and have expanded to include many other Airports in the region.
We have expanded significantly since that time across the UAE, Saudi Arabia, Qatar and Iraq. We have been supporting the RTA to operate the Dubai Metro since 2009 and have launched the flagship Saudi Arabia Passenger Rail service from Riyadh to Qassim in 2017. We deliver Facility Management services to Hospitals, Universities, Airports, Military Facilities and Commercial Estates in the UAE and large-scale medical facilities in Saudi Arabia. We also deliver staff training and education to selected officers of the Qatar Armed Forces at the Officers’ training institute located at the Ahmed Bin Mohammed Military College in Doha.
Focussing on our core values, and creating a positive environment for employees to thrive, we look forward to a bright future as we continue to grow with the region.

Key Purpose

The Painter is to carry out the installation and repair to building fabric surfaces. To be able to work independently with minimal supervision where appropriate, or work as part of a team. To ensure compliance with all statutory requirements and quality of workmanship whilst adhering to safe working practices at all times. Be willing to multi-task, work on systems and provide support across all disciplines, as requested by Team Leader or line management.

Reason for role

The role is essential in delivering building related projects.

Structure and reporting relationship

The Painter reports to the Team Leader

Based on the specific requirement of the role

Key accountabilities

Reporting to the Team Leader, key responsibilities will include:

Carry out painting, hang lining paper and vinyl wall coverings, making good, preparation and finish of internal and external wall, ceiling and structural surfaces. Assist in cleaning, removal and reinstating of wall, ceiling and structural decorations.
Work alone or in a team with minimal supervision to undertake new installation, project and repair works for reconfiguration of space, or similar.
Monitor, rectify and/or repair building fabric systems and services and maintain and update records on a daily basis.
Participate in overtime, shift work and/or out of hours working as governed by the necessity to deliver against project timescales.
Carry out installation works as directed by the Team Leader and adhere to Risk Assessments, Method Statements and/or Standard Operating Procedures.
Conform to all necessary internal and/or external approvals before, during and after installation including Permit to Work procedures.
Integrate and communicate effectively with other trade staff (MEP and Civil) as required.
Maintain up to date knowledge through technical training provided by the Team Leader for the safe installation.
Ensure areas of work are kept tidy and all assets and building structures are kept to a good condition to promote the professionalism of the company
Participate in the Health, Safety & Risk programs including toolbox talks, health safety and environmental training related to work activities especially working at height.
Use safe systems of work when working with all building services and equipment.
Deputise for, and undertake other tasks as directed by the Team Leader and/or line management.

Quality, Health, Safety & Environment Job Responsibilities:

To comply with the organisation’s QHSE policies and procedures at all times.
Fully support the Team Leader & QHSE Managers in the delivery of the project service for QHSE compliance, policies, procedures and systems that support a safe and professional work place and ethics.
To work safely at all times and to report all hazards and incidents.
To actively participate in all QHSE training, programs, audits and inspections, as necessary.
To exercise a personal duty of care for your own health, safety and welfare and to that of all others.
To lead by example and ensure to protect the environment by conservation of electricity, water and other natural resources, and minimising generation of waste.

Information Security Responsibilities

To protect information assets including both electronic and paper based from all threats whether internal, external, accidental or deliberate.

Essential technical and professional skills, knowledge and qualifications

Background

The Painter should have proven experience in installation/construction, with emphasis on building projects.

Knowledge

Vocational training certificate, or other relevant and recognised qualifications
High School Diploma
Good level of English language both written and spoken
Good knowledge and understanding of all building services/systems
Ability to read and understand drawings in relation to modification, refurbishment and construction works.
Have an understanding of ADCD and municipality building regulations.

Skills

Able to foster good relations with colleagues and other departments and be a good team player.
Have a competent command of both spoken and written English
Flexibility, excellent attention to detail and ability to identify key issues.
Able to work under stringent deadlines and high pressure environment.
Technically competent with a clear technical understanding of building fabric services and associated equipment
Proficient and able to demonstrate a complete understanding of installation and repair services.
Technical and safety awareness with a clear understanding in the use of tools and associated equipment.

Experience

Three years plus in refurbishment/construction/maintenance services
Experience of working with multi-trade, multi-national teams

AFC Technician wanted at SERCO – Dubai

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Career Opportunities: AFC Technician (53251)
Req ID 53251 – Posted 08/08/2018 – United Arab Emirates – Dubai – Trades/Technicians/Maintenance – Full Time
Serco is a FTSE 250 international service company which combines commercial know-how with a deep public service ethos.
Serco customers are looking for expertise in managing their people, processes, technology and assets more effectively. We advise economic decision makers, design innovative solutions, integrate systems and – most of all – deliver quality services directly to the public.
Serco supplies to governments, government enterprise, agencies and companies who seek a trusted outsourcing partner with a solid track-record of service excellence. Serco people offer operational, logistical and technical expertise in the Transport, Justice and Immigration, Defence, Education and Healthcare industries as well as in the commercial sectors of Facilities Management.

Serco Middle East have been in the Region since 1947, starting out delivering Air Traffic Control Services in Bahrain; a service we are proudly still running today and have expanded to include many other Airports in the region.
We have expanded significantly since that time across the UAE, Saudi Arabia, Qatar and Iraq. We have been supporting the RTA to operate the Dubai Metro since 2009 and have launched the flagship Saudi Arabia Passenger Rail service from Riyadh to Qassim in 2017. We deliver Facility Management services to Hospitals, Universities, Airports, Military Facilities and Commercial Estates in the UAE and large-scale medical facilities in Saudi Arabia. We also deliver staff training and education to selected officers of the Qatar Armed Forces at the Officers’ training institute located at the Ahmed Bin Mohammed Military College in Doha.
Focussing on our core values, and creating a positive environment for employees to thrive, we look forward to a bright future as we continue to grow with the region.

AFC Technician – Success Profile

Reporting to: AFC Team Leader

Division/Function: Transport/Dubai Metro

Base location: Engineering & Maintenance/ ATC & Systems

Key purpose

The purpose of this position is to provide effective engineering and maintenance services covering the Automatic Fare Collection (AFC) system for Dubai Metro.

 

Structure and reporting relationship

Position holder will be reporting to either AFC Team Leader or AFC Engineer

Based on the specific requirement of the role

Key accountabilities

Assist the AFC Team Leader in carrying out all level of preventive and corrective maintenance activities on AFC systems covering automatic gates, ticket vending machines, ticket office machines, central control and AFC station equipment and related components;
Install, service and repair AFC system located in stations and central computer room;
Carry out repair and maintenance work with the use of hand, machine, electrical and electronic tools and reference to technical drawings, schematics, manuals, procedures and work instructions;
Replace faulty AFC equipment, handover/take back to the electronics workshop for repair;
Maintain accurate maintenance records of automatic fare collection system and equipment performance, work accomplished and other information using a computerized maintenance management system;
Assist the AFC Team Leader and/ or other technical support staff to implement complex systems or new projects;
Ensure the maintenance tools and equipment are maintained in good condition both before and after job activities;
Perform shift and emergency duties when required;
Perform and carry out duties as instructed/ directed by the AFC Team Leader;
 

Essential technical and professional skills , knowledge and qualifications

Knowledge

Vocational trade certificate or diploma in electrical , mechanical, computers or electronics engineering discipline or equivalent;

Skills

Ability to use and calibrate various electronic test equipment and PC for the maintenance of automatic fare collection system;
Ability to write simple technical reports, routine business correspondence, prepare method statements and drawings as required;
Possess good communication skills and the ability to manage multiple tasks efficiently and work productively in a fast-paced, team-oriented environment;
Strong organizational skills, detail oriented, and the ability to handle multiple priorities;
Preferably hold a valid UAE driving license with good driving skill and experience.

Experience

Preferably minimum 1 year work experience as a qualified electrical, mechanical, electro-mechanical, or electronics technician in maintaining and repairing automatic fare collection system automatic gates, ticket vending machines, ticket office machines, central control and AFC system related components, is highly preferable.

IT Systems Analyst wanted at ADCB bank – Abu Dhabi

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Expiry Date: 2018/09/28
Ref. JB3823093
IT Systems Analyst – Channels and Support Systems
 
Job Description
JOB PROFILE

To provide day to day transactional assistance and service to end users in the development, installation, delivery, maintenance, and issue resolution and provide support in the area of business applications that best meet end-user business processes and needs to ensure issues and inquiries are resolved in a prompt and effective manner in order to maintain smooth operations and minimise downtime

ACCOUNTABILITIES

Software Development:
Analyse functional and technical specification documents, perform system designing, coding and programing tasks and conduct unit testing to in order to ensure delivery of technology applications in line with business requirements. Conduct source code management in line with the bank’s Code Management Process in order to ensure source code is securely stored and available for re-deployment and enhancement

Project Delivery:
Participate in business requirement analysis phase of new applications, review business requirements and map it to impacted business applications and convert business requirements into vendor understandable functional / technical specification documents in order to ensure software delivery will be in line with business requirements. Coordinate for software testing, issue resolution, provide end user training and contribute for production deployment by adhering to bank’s technology security / standards in order to ensure robust technology solutions are delivered and deployed. Analyse business requests for system product set up /parameter change, identify required systems / applications, schedule, communicate and execute the changes in order to enable business users to launch the product or perform the requested function to carry out the business transactions

Core/Channel Banking Support:
Provide application support by analysing issues and providing resolution, conduct periodic IT check/troubleshooting, implementation of patches and extend guidance to end users in order to facilitate banking operation smooth and to minimize downtime. Coordinate for testing fixes to ensure that the fix provided is aligned with the problem and to ensure a solution has been provided prior to handling the solution to the business users. Deliver software release by preparing the package and coordinate with relevant teams within IT for the successful release in order to ensure the software is released in relevant systems / environments

Software Testing:
Analyse functional and technical specification documents to understand business requirements, plan and prepare test scripts and execute software testing in order to ensure all required scenarios are tested, test results are in conformity with business requirements without any defects and fit for production deployment in line with business / technical requirements

Policies, Processes, Systems and Procedures:
Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders

People Management:
Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance. Organise and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems

Customer Service:
Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions

Continuous Improvement
: Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programmes and projects in line with the bank’s standards

Skills
EXPERIENCE, QUALIFICATIONS & COMPETENCIES

Minimum Experience
:

At least 2 years of experience in quantitative or analytical roles

Minimum Qualifications
:

Bachelor’s degree in IT/Computer Science or progressive technical certification track record for the specialist area

Professional Qualifications:

ITIL v3 Foundation Certified

Knowledge and Skills:

System analysis

Technical specification development

Database design

Architecture principles

Software engineering and development

Application development tools

Infrastructure/operating platforms

Software testing

Software change management

Software configuration management

Application support and maintenance

Incident management

Presentation and collaboration tools

Banking functionality and operations

Information security

Associate Quantity Surveyor wanted at AECOM – Dubai

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Business Line Program, Cost, Consultancy
Position Title Associate Quantity Surveyor, Dubai
United Arab Emirates – Dubai
 
Job Summary
AECOM is seeking an experienced Associate Quantity Surveyor to join AECOM in Dubai office. As an Associate Quantity Surveyor you will provide a comprehensive, accurate and value driven service for large, high profile and exciting key commercial, corporate and residential clients.

Job Duties:
Manages, oversees co-ordinates and delegates activities of the function covering: feasibility estimates, cost planning, contract procurement, tender documentation, tender evaluation, value engineering and commercial awareness, fee generation, dispute resolution and full post contract management

Play an actual part in sector specialisms, technical excellence and the development of thought leadership and the development of best practices.

Drives performance standards through expert communication and effective use of the performance management process with his team.

Act as a supervisor for current graduates and work with them to achieving competences for the APC.

Works on projects of diverse scope where analysis of situation or data requires evaluation of a variety of factors and appropriate problem solving. Acts as an advisor to subordinates to resolve technical problems.

Accountable for briefing the team on the project scope to ensure roles and responsibilities are understood.

Manages the resources on project and within the team to drive maximum efficiencies.

Manages projects effectively using ePM, Pinnacle, ePMP etc. and other appropriate management systems / protocols.

Be aware of and develop marketing opportunities and where appropriate bring to the attention of Directors and the Business Development Department, in order that they may assist in following up potential leads enabling the development of new business.

Minimum Requirements

Significant relevant UAE experience in the Commercial Market with experience and training within a PQS Consultancy firm(s) / business.
Preferred Qualifications

Ideally Degree Qualified in Quantity Surveying or similar acceptable qualification and hold RICS Chartered status.
What We Offer

AECOM is a place where you can put your innovative thinking and business skills into high gear and work alongside other highly intelligent and motivated people. It’s a place where you can apply your skills to some of the world’s most challenging, interesting, and meaningful projects worldwide. It’s a place that values the diversity of our areas of practice and our people. It’s what makes AECOM a great place to work and grow. AECOM is an Equal Opportunity Employer.

NOTICE TO THIRD PARTY AGENCIES: Please note that AECOM does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, AECOM will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, AECOM explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of AECOM.

Job Category Quantity Surveying

Business Group Design and Consulting Services Group (DCS)

Country United Arab Emirates

Position Status Full-Time

Requisition/Vacancy No. 192460BR

Assistant Resident Engineer wanted at AECOM – Dubai

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Job Summary
The Assistant Resident Engineer will lead AECOM’s construction supervision discipline engineers independently or under the direction of the Resident Engineer advising on all engineering matters.

Job Duties
Leads the delivery (time, cost, quality) of assigned package.
Supervise and manage the contractors to ensure the works are constructed as per specification and to established milestone dates.
Manage and direct the supervision team to undertake day to day inspections of the works.
Maintain a very high level of Safety awareness and ensure the contractor complies with his obligations.

Together with the Contracts Manager administer the FIDIC based contract.

Remove bottlenecks to delivery on behalf of the contractor.

Resolves site issues on site.

Presents progress and package issues to client team.

Negotiates changes to the scope of work with the Client and key subcontractors.

Responsible for following up on instructions & commitments associated with the project

Establishes Project Execution Plan, Health & Safety Plan, Quality Control Plan and other documents

Establishes the program requirements for all areas of the project and monitors site staff performance

Plans, directs, supervises and controls the execution of all technical, fiscal and administrative functions of the project and the site team

Assigns responsibility to key subordinates in their respective fields of expertise

Provides input to performance reviews and develop plans for subordinates

Work with other managers, project engineers and discipline Heads to develop budgets, schedules and plans for the various elements of the project

Monitors and reports to management on the progress of all project activities within the program, including significant milestones and any conditions, which would affect project cost, schedule, performance or Client relation

Establishes internal weekly meetings to review project status and formulate action items

Performs other responsibilities associated with this position as may be appropriate

Represent the company in all Client meetings.

Specific Skills Required

Good letter writing and reporting skills

Good working knowledge of FIDIC contracts

Able to independently asses the performance of a multi-discipline team of Engineers

Minimum Requirements

Minimum 15 Years of related Construction Supervision / Management experience on Buildings and Construction or Infrastructure projects with a broad general engineering background. Minimum 5 Years in the GCC preferably in the UAE. Must have worked on projects in the capacity of a Senior Engineer and / or Assistant Resident Engineer as a minimum.

Experience in large scale hard and soft landscape public realm type projects is required

Preferred Qualifications

Bachelor Degree in relevant Engineering field (i.e. Civil, Mechanical, Electrical, Structural etc.) and PMP, plus membership of a recognized professional institution preferred

Junior Engineer wanted at AECOM – AL AIN – UAE

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Business Line Transportation
Position Title Graduate/Junior Engineer, Al Ain
United Arab Emirates – Abu Dhabi
Al Ain
Job Summary

The purpose of this position is to assist in civil infrastructures design, as well as participate in the documentation and contract administration on projects, while working as a part of the project team. The candidate is expected also to assist the project manager with project’s budget and quality control.

Job Duties:

Contribute to successful project completion by providing technical services in accordance with project time and quality.

Maintain, enhance and apply both design and technical knowledge ensuring production of high quality drawings.

Assisting PMs with budget and quality control and bid preparations

Preparation of design calculations, drawings, specifications, and tender documents.

Participate in the design progress and coordination meetings.

Coordination with other discipline engineers as applicable for the continuity of the design process

Ensuring adherence to Corporate Standards.

Ensuring that all activities are performed in a safe manner and comply to AECOM’s OH&S requirements.

Ensuring the relevant QA procedures are followed.

Maintain, develop and retain the highest appropriate standard of technical skill.

Commit to continual professional development and learning on relevant technological, business and human relationship matters

Specific Skills Required :

Knowledge in Primavera

Knowledge in Etab

Knowledge in AutoCAD

Minimum Requirements

0-2 yrs
Preferred Qualifications

A Bachelor’s Degree in Civil Engineering is required
What We Offer

AECOM is a place where you can put your innovative thinking and business skills into high gear and work alongside other highly intelligent and motivated people. It’s a place where you can apply your skills to some of the world’s most challenging, interesting, and meaningful projects worldwide. It’s a place that values the diversity of our areas of practice and our people. It’s what makes AECOM a great place to work and grow. AECOM is an Equal Opportunity Employer.

NOTICE TO THIRD PARTY AGENCIES: Please note that AECOM does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, AECOM will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, AECOM explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of AECOM.

Job Category Engineering – Engineering Design

Business Group Design and Consulting Services Group (DCS)

Country United Arab Emirates

Position Status Full-Time

Requisition/Vacancy No. 192923BR

Planning Engineer wanted at Parsons – Abu Dhabi

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REF: 51835
Be Part of a Global Firm Committed to a Sustainable World
Planning / Scheduling Engineer – Abu Dhabi, UAE
Parsons’ engineering and construction management staff members create innovative, safe, and sustainable infrastructure in the Kingdom of Saudi Arabia, the United Arab Emirates, Qatar, Oman, Bahrain, and Kuwait. We deliver rail, transit, road, and highway transportation; water conveyance and wastewater treatment; oil and gas; land development; public; and aviation infrastructure to our customers and communities. Parsons creates interconnected communities and world-class infrastructure.

POSITION OVERVIEW:
We are currently looking to hire an experienced Planning Engineer to join our team and work on a major Intelligent Transportation System Project in Dubai.
 
Scheduler is part of Shared Services team and reports to Resident Engineer/Project Director. Works in co-ordination with Resident Engineer and Quantity Surveyors. Responsible to review Contractors base line program, tracking progress of works with respect to approved work program and review of Contractors revised work program.

DUTIES AND RESPONSIBILITIES:
Review and convey Engineer’s consent to the Contractors’ Baseline program of works in line with Contract conditions
Validation of compatibility of assigned resources for timely completion of the project
Generation of monthly Cash projection and resources histograms
Preparation of consolidated report on contractor’s program for taking Employer’s consent
Arranging coordination meetings with Employer’s representatives to demonstrate Contractor’s program, Engineer’s observations, if any, and necessary conditions to be imposed prior to his consent.
Assist Resident Engineer & Quantity Surveyor in tracking the project against its baseline schedule
Identify the potential areas of delay, highlight the critical events & suggest / provide mitigation measures to minimize those delays during progress meetings
Revise the internal schedule as per conclusions, design modifications or other alternatives to be taken by Engineer’s Design / Supervision Team and identify the impact on the internal schedule as a result of these actions/deficiencies
Exercising alternative to assess their time impacts of any variations / omissions / instructions to demonstrate the Employer prior to finalizing/issuing such variation to the contractor.
Assist Resident Engineer & Construction Manager to advise Contractor for recovery plans of off-schedule and unanticipated eventualities.
Assist Resident Engineer with the preparation of Project /Kick-Off meeting.
Updating programs and preparation of reports (by weekly)
Preparation of monthly progress reports.
Participate in project progress meetings at site
Assisting project Senior Quantity Surveyor and Resident Engineer in responding to contractor’s notices by proving programming data feedback.
Commenting on Contractor’s slow progress and identify concurrent delay during course of execution.
Compilation of correspondences, drawings, and other contemporaneous records with coordination of site staff and contractor personnel to analyze Contractor’s Extension of Time claim
Assessment of Contractor’s claim
Preparation of Engineer’s initial report, impacted programs using suitable delay analyzing techniques to support/substantiate the Engineer’s recommendations on contractor’s claims
Preparation of presentation of Engineer’s determination on Contractor’s claims to demonstrate the Employer’s representatives
Participate in consultation meetings with Contractor’s representatives after Engineer’s initial assessment on his claim
Attending meeting with Employer’s representative to demonstrate contractor’s claims and Engineer assessment.

PREFERRED EDUCATION/EXPERIENCE:

4-year degree in Engineering or Construction Management or related field (or equivalent experience) and minimum of 10 years of related work experience on infrastructure projects.

SKILLS/COMPETENCIES:

Requires basic engineering knowledge in electrical, mechanical, civil, or a related field. Proficient PC skills including a working knowledge of various Project Controls software and Microsoft Office Suite.

Quantity Surveyor wanted at Parsons – Abu Dhabi

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REF: 51833
Be Part of a Global Firm Committed to a Sustainable World
Quantity Surveyor – Abu Dhabi, UAE

Parsons’ engineering and construction management staff members create innovative, safe, and sustainable infrastructure in the Kingdom of Saudi Arabia, the United Arab Emirates, Qatar, Oman, Bahrain, and Kuwait. We deliver rail, transit, road, and highway transportation; water conveyance and wastewater treatment; oil and gas; land development; public; and aviation infrastructure to our customers and communities. Parsons creates interconnected communities and world-class infrastructure.

POSITION OVERVIEW:

The Quantity Surveyor is charged with the responsibility of correlating information relating to all financial aspects of the project. Should be aware of all financial matters and proper maintaining of quantity books and shall advise the Resident Engineer regarding all financial matters.

Expected to have a thorough knowledge of this manual and other procedures and instructions and efficiently keep current all project records related to quantity surveying. Should be able, from these records, to impart any available information to the Resident Engineer for proper administration of the project.

DUTIES AND RESPONSIBILITIES:

· Prepare BOQ Reconciliation with respect to actual quantities to be executed as per drawings.

· Prepare Monthly Financial cost Report.

· Prepare and maintain Interim account of %age of quantities executed.

· Check the Contractor’s interim and final pay certificates.

· Evaluate unit rates for new items of works.

· Check joint measurements taken by Inspectors and Land Surveyors during inspection of Requests for Approvals and use them in interim payments for on-account payment.

· Compute final account taking into consideration all variations, amount expanded from Provisional Sums.

· Maintain progress schedule and cash flow chart.

· Assist in preparation of Change Orders and Variation Orders.

· Assist in evaluating claims.

EXPERIENCE AND QUALIFICATION
Bachelor Degree / Diploma in Civil Engineering with 5+ years demonstrable experience in in Materials and Quality Control on major road, highway and general infrastructure projects preferably in the Gulf region.
Emphasis on Quality Assurance Specifications and Statistical Quality Control.
Should be able to review and justify the material submissions analyze laboratory and technical reports, carry out acceptance sampling plans, testing and quality measures, ensuring the compliance with the project’s Specifications.
Must have a sound knowledge about contractual relationships.
Must be fully computer literate and able to utilize computer technology to access data, maintain records, generate reports, etc. and any project specific engineering and construction relevant software.
Must be fluent in English both written and spoken with an excellent capability in written technical skills as well as oral and written communication skills.

On-Boarding Administrator wanted at SERCO – Dubai

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Key purpose
The HR and On-boarding Administrator is primarily responsible to assist with the efficient and effective HR related administration of the HR Shared Services and on-boarding new joiners. This role will also require regular follow-ups and coordination with internal stakeholders to ensure adherence to governance and control around administration and On-boarding processes.

Structure and reporting relationship
Reporting to the Service Operations Manager
Co-ordinate with recruitment teams and candidates for smooth on-boarding and ensure required approvals and documents are in place before new joiners are on-boarded
Prepare new employee files, ensuring they contain all relevant and required forms and scan all documents uploading them onto the shared drive
Responsible to co-ordinate with E&Y for employee’s tax briefing and ensure employee’s tax liability status is confirmed before joining

Responsible to ensure all the information required from a system perspective is captured, follow up on missing information and send SAP hiring request
Coordinate with travel desk to arrange mobilisation flights and hotel accommodation
Ensure all communications with stakeholders involved in recruitment and on-boarding process is completed in a timely manner
Co-ordinate with PROs and candidates to arrange labour approval and visas as per the UAE labour law
Maintain a tracker for new joiners to ensure required documents are collected within defined timelines and the escalation process is followed regularly to notify recruitment of updates
Coordinates hiring communications for candidates to be offered ensuring candidates receive their contracts and offer letters, complete and send forms and are aware of requirements for visa preparation process
Raise and manage Purchase Order numbers for the HR Shared Services team
Audits and arranges signatures on employee related letters (Salary Certificates, NOC’s etc.), scans and records the soft copies and ensures the hard copies are sent to employees in a timely manner
Assists the HR Shared Services teams with administration based tasks, such as distribution of medical insurance cards, data gathering, data validation, data entry, scanning, printing, expense submission etc.
Responsible for ensuring all relevant and approved HR Shared Services documentation is recorded, tracked and shared with the relevant department for uploading to the Company’s central documentation repository. Therefore, ensuring the most up to date documents are available for use by employees
Work in partnership with HR colleagues to assist in the organization, monitoring and execution of HR Shared Services related administration to enable the provision of a professional service
Develop an effective working relationship with other HR based departments to facilitate efficient processing of multi department dependant tasks
Performance of other administration related duties as directed by the HR Shared Service management

Education

High school qualifications

Experience

Minimum of 1-2 years’ experience in HR/Administration field is a must
Middle East experienc preferable
Experience within a Multinational company

Knowledge and Skills

SAP experience is preferred
Experienced PC user familiar with MS Word, MS Excel and MS Outlook
Sufficient typing speed and accuracy
Fluent in written and spoken English
Excellent interpersonal and communication skills and confident in communicating with people across all levels within the company
A mature, proactive and responsible approach to work with initiative and problem solving capability
Ability to work well under pressure and meet deadlines on assigned projects
Excellent attention to detail with the ability to spot possible errors and escalate concerns or queries to the relevant people
Self-starter, with the willingness to learn and the ability to work independently as well as part of a team
Ability to handle confidential information in strict confidence
Ability to work in a fluid, diverse and fast paced work environment
Service focused

Growth Support Manager wanted at SERCO – Dubai

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Reporting to: Business Development Director, Serco Middle East
Division / Function: Growth
Base location: Rolex Support Office, Dubai
Job ID: N/A (Current holder in post)
Job Family: Business Development
Grade: 18
Key purpose
The key purpose of this role is to support and in some areas lead SME’s Growth community and the Sectors with business growth initiatives including:

To support Sectors with the development and implementation of roadmaps for strategy implementation.
To lead SME’s solution development function.
To support with the development of new products and service offerings.
To support the implementation of SME’s Strategic Account Program for both existing and new clients.
To lead SME’s Client Insights program.
To support the business with pipeline management and sales performance reporting.
To provide ad-hoc support to SME’s Growth community and to the Sectors on sales support activities.

The role reports to the Business Development Director, Serco Middle East.

Reason for role

This role was created to ensure that SME’s growth community and the Sectors have the necessary tools and support to growth the business. The role will ensure that there is structure (planning, development and reporting) across all sales activities within the Division.

Structure and reporting relationship

The role holder reports to the Business Development Director.

Based on the specific requirement of the role

Key accountabilities

Main responsibilities:

General

To actively support the Growth community and the Sectors with business growth initiatives beyond only bidding in line with the Divisional strategy and business objectives, and in accordance with regional and Group governance processes.

Growth Strategy Implementation

To support the Sectors with the development and implementation of a roadmap for strategy implementation, acting as a PMO and support function.
To work with account leaders and front-end BD team on a framework to manage/monitor/report on existing and targeted accounts, leveraging the previously used blue sheets.
To develop presentations, collateral and other materials to support the Sectors with their strategy implementation.
To support the Sectors with solution development for their opportunities.
To provide input into the reporting requirements of the Growth function.
To support the function with pipeline reporting, monitoring and analysis.
To support the Growth Support Director in strategy implementation strategy activities when and as required.

Solution Development

To identify effective, efficient and repeatable business strategies and solutions, through proactive collaboration with Serco business units and other divisions.
To act as a bridge between the front-end BD team and the Bidding engine, to:
Identify gaps within Serco’s current solution development process and target key areas for improvement;
Identify best practice solutions and innovations from across Serco Group and even Serco’s competitors;
Ensure BD team engage with clients pre-RfP release to help shape the RfP in Serco’s favour and to promote Serco’s capabilities;
Support BM team in preparing solutions and define the strategy in advance of Gate 3;
Collate, store and update Serco solution processes, collateral and tools to support the solution development of the bid teams.

Strategic Account Management

To support the MD Growth, Business Development Director, MDs and Client Directors in:

Implementing SME’s Strategic Account Leadership Program for both existing and new clients.
Developing client presentations, reports and other collateral.
Supporting with solution development for key opportunities.
Lead SME’s Client Insight Program.

Market Insights and Intelligence

To support the Business Growth Analyst in the delivery of the Market Insights and Intelligence function.
To provide ad-hoc market analysis and reporting support.
To lead the Market Insights and Intelligence Function in the absence of the Growth Support Analyst.

Bidding

As needed by the business, to lead complex bids (in the capacity of the Senior Bid Manager) through the development of innovative solutions to meet Client requirements and SME’s business objectives.

Essential qualifications

The ideal candidate will be of graduate calibre preferably holding a Bachelor’s degree. They should have bidding, business development and commercial experience having worked on complex business opportunities / bids.

They should be a strong team manager and have practical experience of leading a team to successfully deliver in complex and demanding environment. They should have previously worked in a diverse, multi-cultural multinational corporate organisation and with experience in cross-functional leadership.

They will have experience of:

Managing complex business opportunities;
Developing and implementing change programmes and business enhancement initiatives;
Developing complex technical, commercial and financial bid solutions;
Undertaking market research;
Working with key internal and external business stakeholders;
Managing complex Governance processes;
Operating in the GCC;
Client engagement and presentation.
They should possess a commercial and pragmatic approach to providing strategic growth solutions with the ability to liaise in a professional and persuasive manner with staff at all levels in the organisation portraying a high level personal presence and credibility. They should be confident operating within a client-facing environment and possess strong relationship building skills.
Excellent negotiation, communication (written and verbal) and analytical skills with ability to assimilate information quickly in a commercial manner is essential. They must be fluent in English (reading, writing and speaking). Arabic would be advantageous although not essential.
They should have excellent proven project management and organisational skills; be detail oriented with the ability to handle multiple priorities and meet demanding deadlines and schedules. They must have the ability to collaborate effectively with cross functional teams and work in a geographically dispersed environment. Good judgment and decision-making skills are essential.

Essential technical and professional skills and knowledge

Key competencies:

Ability to develop technical, financial and commercial bidding solutions.
Ability to improve business processes and roll out change programmes.
Adaptable and flexible approach to team engagement.
Strong proposal and business case writing skills.
Strong verbal and numeric skills.
Ability to think strategically and balance long- and short-term operational priorities.
Ability to manage multiple competing priorities within own workload effectively.
Ability to solve problems and complex issues in a timely manner.
Understand and interpret customer needs.
Good team worker, reliable and able to rapidly establish a high degree of trust, rapport and gain co-operation from the bid team.
Strong attention to detail; maintaining high standards for delivery, quality and accuracy.
Confident and articulate in all communications i.e. face-to-face, telephone and written communications.
Confidence to deal with all levels of seniority and the ability to adapt communication and messages to different audiences.
Self-motivated, self-disciplined and having the ability to work to tight deadlines, including some late working.
Demonstrates strong commercial acumen and ability to gather information to support commercial decisions.
Highly competent in MS Office software and relevant tools such as Project, Visio, etc.

Essential experiences

10 years + experience across key skills identified
Must possess creative skills associated with strong technical, commercial and financial background
Good understanding across all sectors to be able to measure performance and challenge decisions.
Excellent interpersonal skills, with the confidence to approach people at all levels of seniority.
Self-motivated and enjoy working to targets.
Good relationship and networking skills.
Articulate, confident communicator and presenter.
Excellent people management skills.
Thrive in a pressurised target driven environment.
Commercial knowledge to analyse market data and identify new opportunities.
Strong team player, but equally good at taking initiative.
Ability to operate within the ethics and values of the Serco Group.
Able to operate at a senior/strategic level in wider Serco Group.

Movement Coordination Specialist wanted at SERCO – Dubai

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Career Opportunities: Movement Coordination Specialist (52464)
Req ID 52464 – Posted 23/07/2018 – United Arab Emirates – Dubai – Administration/Secretarial/Clerical – Full Time
 
The purpose of this position is to administer and coordinate the travel movements of Australian Defence Force personnel at Al Minhad Airbase (i.e. in-country relocations, scheduled leave etc.)

Structure and reporting relationship
This role reports to the Movement Coordination Team Leader, whom reports to the Head of Support Services for the MELABS contract. This position requires collaborative relationships with various stakeholders including other co-workers and client representatives.
 
Key Job Responsibilities
Coordinate the movement tasks in support of minor operations in the Middle East region;
Provide advice and conduct liaison with the supported ADF units and coalition forces on movement related requirements;
Coordinate transportation as required;
Provide advice and assistance to ADF units on the preparation of personnel scheduled to travel;
Coordinate the physical movement of cargo to be shipped on the scheduled ADF flight from Al Minhad Airbase;
Report all personnel and cargo movements in accordance with the relevant ADF SOP’s;

Essential technical and professional skills, knowledge and qualifications

Knowledge

Strong organizational and time management skills
Good record keeping
Ability to effectively prioritise and execute tasks
Committed to providing services that promote the wellbeing of all ADF and Serco personnel
Ability to work effectively within a multidisciplinary team environment

Skills

Demonstrated high level of communication skills (written and oral)
Excellent Communication and interpersonal skills with an ability to interact at all levels
Professional personal presentation
Customer service orientation
Attention to detail accuracy
Ability to use initiative
Approachable and helpful
Reliable
Able to remain claim in stressful situations
Sound computer literacy
Possess the ability to analyse data and issue reports

Experience

A minimum of 5years of administrative experience in a fast paced operations environment
Previous experience working in a base operations environment is preferable;
Possess a current Australian Federal Security Clearance (minimum requirement – Negative vetting level 1)
Possess a current valid Australian drivers’ licence (in order to obtain UAE driving licence)

Station Controller wanted at Serco – Dubai

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Station Controller – Success Profile
Reporting to: OCC Senior Duty Manager
Division / Function: Dubai Metro – Operations
Base location: Dubai, UAE
Job ID: Operations – Service Delivery
Job family: Operations Control Centre
Grade: 13

Serco Leadership Tier: Team Member
Key purpose
The purpose of this position is to assist the Depot Controller to support the scheduled timetable and to ensure the safety of operations for the Dubai Metro.
Structure and reporting relationship
This position directly reports to OCC Senior Duty Manager.

Key accountabilities

Key Job Responsibilities

Liaise with Train Controller and Train Crew Team Leader to ensure availability of train and train crew to cater for unexpected events
Report incidents or events that impact on safety and/or service performance to the Duty Manager in a timely manner
Inform the Duty Manager of any vehicle problems and other operational deviations
Monitor the Closed Circuit Television (CCTV) system in the depot areas
Perform shift and emergency duties when required
Perform and carry out other duties as instructed/directed by the Duty Manager
Assist Train Controllers by organising external communications
Monitor the passenger movements at stations (platforms) and on board trains and liaise with Station Master and Train Attendant for passenger management
Liaise with station staff and ensure all train movements are coordinated during abnormal operation
Direct security staff to respond and deal with incidents and events on the system and communicate with other frontline staff (particularly Station Masters) of security events on the system
Perform shift and emergency duties when required
Alert and inform the OCC Duty Manager of security incidents on the system

HSQE Responsibilities and Information Security Responsibilities

Awareness of the Integrated Management System and the content of the Environment, Quality, Health & Safety and Information Security Policy Statements
Understanding of personal responsibilities and contribution to achieving compliance with the Integrated Management System requirements, (including but not limited to competence to perform safety critical roles, legal requirements, control measures arising from environmental impacts and aspects, job safety analysis and information security risk assessment) and the potential consequences of departure from the arrangements in place to deliver the commitments stated in the policy statements above
To exercise their personal duty of care for their own health, safety and welfare and for those affected by their acts or omissions
Promote a good HSQE and Information Security culture among their peers, subcontractors and third parties
Lead by example and look at ways to conserve energy, water and resources and minimise the generation of waste through personal performance and raise recommendations on how to improve existing processes in this regard within/outside their departments through their Line Manager, Departmental Safety meetings and other appropriate available channels
Protect information assets and data including both electronic and paper based from all threats whether internal, external, deliberate or accidental
Promote a good HSQE and Information Security culture among their peers, subcontractors and third parties
Essential technical and professional skills, knowledge and qualifications

Safety Critical Competencies (where applicable)

Communicating with persons responsible for controlling movement of trains and controlling electricity to power rail
Communicating with other persons responsible for driving, dispatching and controlling the movement of rail vehicles
Communicating with persons responsible for a Track Possession, Worksite or movements of rail vehicles within a possession
Safety critical communications
Re-establishing automatic train operation following failure or activation of emergency button on train or station
Practical training or the supervision of practical training in any of the tasks defined as safety critical
Knowledge

Ideally a holder of a higher diploma of post-secondary education
Skills

Good literacy and analytical skills required for the role
Ability to understand complex systems and possess good IT skills
Good communication skills and the ability to manage multiple tasks efficiently and work productively in a fast-paced, team-oriented environment
Strong organisational skills, detail oriented, and the ability to handle multiple priorities

Experience

Minimum of 1 year in a safety critical role interfacing with a railway operations

Ordering Executive wanted at Ghassan Aboud Cars – Dubai

Ghassan Aboud Group Dubai

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Ghassan Aboud Group Dubai
Ghassan Aboud Group Dubai

Experience: 3 to 5 years
Location: Dubai
Job Description
 
Responsibilities:
 
Monthly review of stocks and identify required part numbers & quantities, for all brands of Spare Parts dealt.
 
Arrange the monthly inquiry and send to reporting manager for review.
 
Comparison of prices after getting prices from suppliers.
 
Identify slow-moving stock on quarterly basis and forward to reporting manager for review.

Identify new part numbers for range expansion and forward to reporting manager for review.

Identify and develop new suppliers in association with his reporting manager.

Experience & Qulaification:

Experience of minimum 3-5 years in Spare Parts ordering in a Trading environment in UAE , which deals in Multi-brands (not necessarily in Genuine Parts

Excellent MS office, Excel skills ( V Look-up and Pivot tables formulas/usage is preferable).

Reports making and Analytical skills.

Contracts Manager wanted at ATKINS – Dubai

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Atkins global

FG-005966
Faithful+Gould are currently looking for an experienced Commercial/Contracts Manager to form part of our Programme/Project Management Consultant (PMC) project team based in Dubai. This will be a UAE / Regional support role across F+Gs project portfolio as opposed to being project based. Typical projects include high rise towers, mixed use developments, hotels & hospitality projects, large retail schemes (malls), airports and healthcare.

Responsibilities:
Support to all existing operations within a private sector organisation, through all the project phases, particularly those related to Commercial Management (procurement, cost, contractual etc), assessing both the strengths and weaknesses and compiling a comprehensive reports for presentation to the client.
Full quantity surveying services as required
Responsible for maintaining and enhancing F+G reputation with the Client and developing effective long term client relationships thus identifying and developing new opportunities for the group

Must be conversant in all of the following:
Procurement Management which includes the development of a procurement and contracting strategy
Contract Management and Administration including the supervision, review, monitoring, evaluation and reporting on all consultant and contractor contracts
Budget and Cost Control – provide an oversight of the Master Budget and each of the constituent projects and contracts which form part of the overall programme
Payment Applications – review of all the payment applications with a summary of all findings and a final recommendation on payments
Variation Assessment – review, assess, value all variations and make recommendations to the client
Claims Management – review, identify and track causes, check validity, assess time and cost impacts and make recommendations to the client
Final Accounts – manage the preparation, submittal, review and settlement of accounts
SNC Lavalin’s Faithful+Gould business is one of the world’s leading integrated project and programme management consultancies; with over 2,400 professionals operating worldwide.
Our aim is to protect and maximise our clients’ interests throughout the planning and delivery of projects, ensuring they are delivered on time, on budget. We pride ourselves on collaborating with client teams and developing long-term relationships.

Key services include, Project management, programme management, project controls, commercial management, cost management and expert scheduling and construction planning.
Our industry is going through a digital transformation and we have been investing in and pioneering digital methods to improve all aspects of our service. We have focussed our digital transformation around platform modernisation and product development and through standardisation and automation, we are achieving efficiencies that are directly passed on our clients who benefit from a consistent quality of service as well as the savings.

Active in the Middle East for over 20 years, we have offices in the UAE, Qatar, Oman and Saudi Arabia. We hire and retain only the best people in the industry. Our success is built on recruiting – and then developing – brilliant people from a broad range of professional and cultural backgrounds. It’s precisely this diversity of talent that sets us apart.

Acquired by SNC Lavalin in 2017, we also have an extensive depth of geographic exposure across 50 countries and the breadth of 53,000 experts. As one of the largest engineering contractors, we have access to 17,000 staff in the Middle East making us one of the largest multidisciplinary consultancies in the region.

Requirements:
Degree qualified professional who has reached Managerial level
15 years of experience and preferably have experience similar to this project/role
Membership of a recognised professional body
Capable of reviewing existing operations within an organisation through all the project phases (processes and procedures in both office and site)
Assessing both the strengths and weaknesses and assisting in compiling a bespoke set of process and procedures of all of the activities including but not limited to quality, progress, commercial matters, value, safety, design and construction
An experienced Commercial/Contracts Manager with a demonstrable track record in the delivery of large multi functional projects
Knowledge of project controls procedures
A “rounded profile”, comfortable with planning, analysis and managing process and commercial considerations. The successful candidate should also be able to drive for a successful delivery
Effective in building good working relationships within complex structures both within projects, with clients and internally
A minimum of 5 years experience working in USA, Canada or Western European Countries is preferable.

FDM Administrator wanted at FlyDubai – Dubai

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REF: 18000277
Manage collection, preliminary processing, and archiving of aircraft operational data that is constantly recorded on aircraft Quick Access Recorders and delivered to the Safety Department

Key Activities
1. Assist the FDM Specialist in Monitor flight data to ensure that flight operations are being conducted in accordance with all applicable flydubai requirements, standards and procedures
2. Ensure smooth operation of FDM system, generate timely trend analysis reports and co-author the FDM safety newsletters.
3. Measure established procedures for safe and efficient operational practices and airworthiness; detect deviations and classify by level of severity.
4. Analyze flight data to identify, filter, and distribute only pertinent information to management.

5. Apply knowledge of aircraft systems and aircraft performance so as to provide expert interpretation of data and present clear information to internal and external customers.

6. Maximize the use of continuously recorded aircraft flight data to benefit the Company. Analytical ability is required to interpret data and translate that data into information that is valuable in making operational, quality and safety decisions.

7. Proactively recommend optimizations for maximum flight data retrieval performance, establish clear guidelines for continuous availability of Flight Data Monitoring (FDM) services.

8. Ensure proactive approach to problems and/or symptoms observed or reported, through anticipation.

9. Establish liaison with the flydubai IT Department and Flight Data Monitoring software technical support to provide daily maintenance of FDM system.

10. Assist with Data collection for SRB and SAG meetings.

11. Keep Minutes of SRB and SAG Meetings

Qualifications:

MINIMUM QUALIFICATIONS / EXPERIENCE/ KNOWLEDGE / SKILLS

Minimum Qualification

• University Degree or equivalent experience: Relevant University Degree or ICAO CPL/ IR

Experience

• Years of experience: 2

Knowledge / Skills

• Good skills in: Microsoft Office Suite

• Specialized training in: Flight Data Management is preferred

Certificate / License required

• Occasional travel outside the UAE. Valid and unrestricted Passport Document.

Additional Requirements

• Good knowledge and experience in: Aviation. Knowledge of Flight Data Management Analysis Software preferred.

 

Retail Project Lead wanted at ATKINS – Dubai

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Atkins global

FG-005972
Construction, Infrastructure
Faithful+Gould is seeking to expand its UAE Retail team and is looking for retail Project leaders who will manage QS teams in the delivery of large scale regional malls projects.
 
SNC Lavalin’s Faithful+Gould business is one of the world’s leading integrated project and programme management consultancies, with over 2,400 professionals operating worldwide.
Our aim is to protect and maximize our clients’ interests throughout the planning and delivery of projects, ensuring they are delivered on time, on budget. We pride ourselves on collaborating with client teams and developing long-term relationships.

Key services include – Project management, programme management, project controls, commercial management, cost management and expert scheduling and construction planning.
Our industry is going through a digital transformation and we have been investing in and pioneering digital methods to improve all aspects of our service. We have focused our digital transformation around platform modernization and product development and through standardization and automation, we are achieving efficiencies that are directly passed on our clients who benefit from a consistent quality of service as well as the savings.

Active in the Middle East for over 20 years, we have offices in the UAE, Qatar, Oman and Saudi Arabia. We hire and retain only the best people in the industry. Our success is built on recruiting – and then developing – brilliant people from a broad range of professional and cultural backgrounds. It’s precisely this diversity of talent that sets us apart.

Acquired by SNC Lavalin in 2017, we also have an extensive depth of geographic exposure across 50 countries and the breadth of 53,000 experts. As one of the largest engineering contractors, we have access to 17,000 staff in the Middle East making us one of the largest multidisciplinary consultancies in the region.

Responsibilities

Client and stakeholder management.
Executive level and monthly reporting
Internal programme management
Managing and assisting technical teams to prepare packages and deliverables
Maintaining rolling revenue & profit forecasts
Reporting on project performance
Leveraging project commercial performance – revenues and costs

Essential Criteria

In-depth knowledge and experience commercial management of retail super & mega malls at both pre & post contract stage
Middle East retails malls experience in last 4-5 years preferable
Middle East construction experience added benefit, delivery experience in UAE would be a differentiator
Good contract, commercial and financial understanding, 10 years post qualification experience
Excellent written English
Good negotiation skills
Large company & project financial control systems use & understanding
Good attention to detail.
Desirable Criteria
Professional Membership (MRICS)
Knowledge of FIDIC
The Individual
Degree in Quantity Surveying from recognised University;
Must have previous experience of FIDIC Contracts
Strong contractual, commercial and financial knowledge
Min 15 years post-contract relevant capacity in contracts and commercial management
Must have consultant and/or client background for minimum of 5 years
Must have minimum of 3 years Middle East experience preferred
Good communication skills
Politically aware
Team player, team leader
Qualifications
Degree in relevant discipline

Senior Project Manager wanted at ATKINS – Abu Dhabi

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Atkins global

EN-002645
Nuclear
Atkins Nuclear, now part of the SNC-Lavalin nuclear division has been operating for over 40 years with operations based in the Canada, UK, Europe, the Middle East, Asia and North America, and are fully engaged in the development of the next generation of nuclear power.

Our middle east office, centred in Abu Dhabi, has become one of the largest nuclear consultancies across the region, and at the forefront of emerging nuclear power markets.
 
As a result of continued growth, we are looking to recruit a nuclear-experienced project manager to help our client(s) manage some very complex organisational and technical projects.

Initially, we are looking for individuals to be based in Abu Dhabi, at the clients’ site, and take a senior client facing role on a secondment basis, but alongside an Atkins/SNC-Lavalin team of professionals.
Responsibilities:
Manage multidisciplinary project(s), using client developed project tools and processes
Standard delivery expectations such as reporting, safety leadership, risk management, schedule oversight, and client management
Confidently engage and build trust from a broad range of client stakeholders, from technicians to C-level executives

Requirements:

Essential:
8 years + professional experience,
Degree qualified engineer or scientist
Nuclear experience (5 -8 year)
Able to work in the field and interact well with delivery teams
Good standard of written English and the ability to write clear technical reports
Reasonable level of commercial awareness and demonstrate the ability to work within budget and programme
Innovative and open to ideas
Highly motivated and proactive, have good interpersonal skills and an ability to communicate effectively
Interpersonal skills, able to build and develop relationships internally and externally
Desirable:

Familiarity with the Arabic language
Project Management qualifications

Graduate Engineer wanted at ATKINS – Dubai

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Atkins global

ME-006057
Buildings, Construction
UAE Nationals are encouraged to apply.
 
Responsibilities
This is a full-time role working Sunday to Thursday, 8am-6pm. You will join Atkins in the Middle East as a Graduate Engineer within the Building Services team. You will have one base location but you will eventually be assigned to projects across the region therefore it is likely that an element of travelling will be required for your role. Specific responsibilities will depend on the business you are recruited into and the project(s) you are assigned to, but may include:

Building services
Supporting design calculations
Preparation of project design reports
Liaison with clients, stakeholders, other professional bodies and contractors
Compliance with Atkins quality, safety and environmental procedures

You will be supported towards a relevant internationally recognised professional institution and provided with all the support infrastructure required in order to achieve professional status, both financially and through work experience & structured training.

Requirements

Minimum degree classification of 2:1 (i.e. 60% or above) in Mechanical, Electrical or Building Services Engineering. A further specialist (such as a MEng or Masters degree) would be an advantage
No more than two years relevant work experience
Drive and self motivation to achieve chartered status with the relevant institution
Drive to continuously develop your technical & behavioural skills
Ability to lead and work as part of a team
Ability to apply technical knowledge in analysing problems and creating solutions
Ability to work and communicate effectively in English (verbal & written) within multidisciplinary teams
Ability to work on your own initiative
Ability to adapt to changing environments
Ability to multi-task and deliver to tight deadlines
Ability to influence others
Strong attention to detail and ability to make sound judgements

Consultant wanted at ATKINS – Abu Dhabi

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Atkins global

EN-002694
Construction, Programme Management
This is a client facing role within our UAE nuclear team, working for the future nuclear operator, and providing consultancy and project management in developing their organisation structure, roles and responsibilities.

Responsibilities:
Working hand in hand with our nuclear client in Abu Dhabi, to help them develop the short, mid and long-term organisational structures
Working with, and influencing multiple client stakeholders such as Operations, Finance, Procurement, HR
Managing multiple mini-projects and tasks, and ensuring progress, risks and communications are proactively provided with your client line manager
You will be expected to be based in the clients’ office in Abu Dhabi, with occasional visits to the nuclear plant site in Abu Dhabi, also attend SNC-Lavalin/Atkins internal meetings in our Abu Dhabi office. As an ambassador to the SNC-Lavalin nuclear business, you will be expected to deliver high quality work on behalf of our clients, and be flexible to occasionally work out of hours to deliver to tight schedules

SNC Lavalin’s Nuclear business is one of the world’s leading nuclear solutions providers, with over 2,800 professionals operating worldwide.

We provide multidisciplinary support to a very broad range of clients developing nuclear power, operating plants, and to those decommissioning plants.

Atkins (now part of the SNC-Lavalin group) has been supporting the UAE nuclear programme since 2011 as is a trusted partner to the programme, and we have a great ability to make use of our extensive global capabilities (50 countries and 53,000 experts) to ensure the UAE programme remains a model for the world.

Right now, we are looking for someone to be placed into our client team, to help them prepare for commercial operation of the power plants

Essential requirements:

Degree or diploma qualification in science, HR, engineering or project management
English fluency (native or very fluent)
At least 3 years professional experience in a management consulting environment
Familiarity with project management tools and approaches
Excellent verbal and written communication skills, including technical English
Desirable requirements:

Experience in Nuclear power
Experience of organisational development or HR
Experience of Arabic language

Junior Engineer wanted at ATKINS – Sharjah

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Atkins global

EN-002684
Oil & Gas in Sharjah
Job Summary:
 
Atkins has provided unrivalled technical expertise and support to the oil and gas industry for more than three decades. Our highly skilled teams are leading technical developments across the globe. We combine innovation, ingenuity and best practice through all of our services. We are committed to excellence in the delivery of first class solutions, technical excellence and respect for the environment. Due to our continuing expansion we are inviting Offshore Structural Engineers to join our Offshore Structural/ Structural Integrity Management (SIM) team located in Sharjah, UAE.

Our Structural/SIM team is in involved in advanced structural analyses and integrity management of fixed and floating offshore structures. This is a great opportunity for talented engineers to gain technical experience within an internationally renowned consultant delivering projects around the globe.

To fill our current openings, we are inviting talented engineers with minimum 2 years of experience (Engineer) to join our Structural/SIM team in Sharjah, UAE with the following responsibilities/requirements:

Responsibilities:
Perform in-place strength, fatigue and ultimate strength analyses of fixed and floating offshore structures using SACS or SESAM Software.
Structural integrity assessments of existing platforms and design of platform modifications/strengthening.
Carryout structural design manual calculations to supplement/refine computer-generated analysis results and design of structural components.
Effective communication of study results to clients, either through verbal presentation or written reports.
A committed team player able to work on own initiative with minimum supervision.

Essential Requirements:
Engineering Degree B.Sc. or equivalent in Civil, Structural, Mechanical, Marine or Offshore engineering
Thorough understanding of Structural Fundamentals Theories (including Strengths of Materials, Structural Dynamics and Non-linear theory)
Experience with in-place strength, fatigue and ultimate strength analyses of fixed and floating offshore structures using SACS or SESAM Software Packages
Familiar with Offshore Industry Recommended Codes & Standards Practices

Business Analyst wanted at FlyDubai

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flydubai logo

ref: 18000289
The Business Analyst will support the customer experience team and business stakeholders with data analytics from customer feedback. The insights should be accurate, reliable, regular and easy to understand to support business decisions and prioritise change where improvement in the customer journey is required

Key Activities
1. Create surveys using survey tools in English, Arabic and Russian to understand service feedback
2. Manage distribution of emails with relevant surveys and frequency
3. Extract and review data to create insights and trends to help prioritise change and improvement if necessary
4. Challenge anomalies and action additional surveys to have greater in-depth and understanding, if needed
5. Create business insights from audit and time motion studies data to prioritise changes from business stakeholders. These to be presented creatively for maximum impact and action.
6. Review weekly inflight entertainment data from Lumexis software to understand customer feedback and create effective insights from this data for stakeholders
7. Create weekly dashboards for senior management with qualitative, quantitative and net promoter scores

8. Create suite of presentation slides to support the customer experience team for consistency
9. Research on other airlines or new products as required to ensure that we maintain an innovative understanding of trends and products

Qualifications:

MINIMUM QUALIFICATIONS / EXPERIENCE/ KNOWLEDGE / SKILLS

Minimum Qualification

• Bachelor’s degree in Business Studies (with quantitative emphasis), Information Systems, Statistics, Econometrics, Computer Science or related field

Experience

• Minimum of 2 years’ of working experience in a Web Analytics and Business Intelligence field. Preference will be given to those with Airline experience.

• 1-2 years of experience using statistical analysis software

Knowledge / Skills

• Proficiency to work with data and have no fear of big data

• Tableau software or other display metrics software

• Knowledge and understanding of customer impact and cost to business when service delivery fails

• Survey tools knowledge (Clicktools)

• Salesforce knowledge desirable

• Data analytics tools and understand multiple data multiple feeds and sources

Additional Requirements

• Aptitude and passion to work with data from multiple sources and large volumes of data

• Absolute accuracy and attention to detail

• Appreciation that accurate data drives business decisions

• Ability to identify trends and where required create greater understanding with additional research

• Appreciation to constantly improve the customer journey and ensure insights help this cause

• Demonstrated ability to manage multiple projects and tasks efficiently and on time

• Ability to work in a team and share information

• Prepare reports for stakeholder to report progress and share achievements

• Ability to create presentations that are creative and work within the confines of our brand

Database Administrator wanted at ADCB bank – Abu Dhabi

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ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/11
Ref. JB3800461
Database Administrator
 
Job Description
Carry out database administration activities. Install, and configure Databases in UNIX & Windows environments. Patch the databases regularly in-line with Security Policies of the Bank.

1 Database Administration
• Manages the database and systems administration functions for the Bank.
Monitors the Installation, configuration and implementation of Databases in UNIX & Windows environments.
Monitors database administration tasks on Oracle RAC & MS SQL databases.
Application and database tuning on Production database for enhancing the performance.
Ensure database backups are monitored and periodic restorations are exercised by Database Administrators to ensure backup quality.

Monitor database system details within the database, including stored procedures and execution time, and implement efficiency improvements.
Develop, implement, and maintain change control and testing processes for modifications to databases.
Review database & cluster logs
Manages the Disaster recovery databases. Monitors the synchronisation between production and DR databases. Manages and troubleshooting of DR databases.
Troubleshoots high priority systems such as the core banking systems to ensure availability of service.
Managing Database monitoring Tools

2 Project Management

• Provide support to the SIT/UAT process and production roll-out

3 Project Analysis and tracking

• Monitor and Reviews Capacity planning reports

4 Business Alignment

• Deliver to a standard of fast resolution of problems, demonstrated by a service-orientated mindset throughout the team

5 Leading People

• Coordinate with system analyst IT teams for project delivery

6 Communication

• Support with the communication of project status and issues

7 Other accountabilities

• Undertake similar or related tasks or duties as directed by senior management

Skills

Minimum Education Level

A university degree in a technical discipline is essential. A Master degree in a business systems related subject area would be desirable.

Professional Qualification

Database Administration Certifications would be an added Advantage

Experience

(indicate years of experience required for the role as well)

Excellent knowledge in Oracle 10g, 11g and 12c Administration
Excellent knowledge in MS SQL 2005, 2008 and 2012.
Good knowledge of UNIX (IBM AIX and Linux)
8 – 10 years experience in Database Administration.
Experience in managing Oracle database administration specialised in RAC
Experience in managing MS-SQL database administration in Cluster/Fail-over
Practical experience in monitoring and tuning the database to provide high availability of service

Data Integration specialist wanted at ADCB bank – Abu Dhabi

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ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/11
Ref. JB3799911
Specialist – Data Integration
 
Job Description
To develop and implement tools for data acquisition, extraction, transformation, management and manipulation of large and complex data sets to ensure data and analytics requirements are met

1.
Data Integration
Liaise with data architects to choose reference architecture and data integration styles to ensure the requirements of each data acquisition task are met
Use data acquisition, extraction, transformation, management and manipulation tools for advanced analytics in order to prepare complex data sets for data science projects
Create structured plans for the process of data transformation and integration projects to ensure requirements and timeframes are met and regular updates can be provided

Collaborate with wider IT teams in developing automation and programming scripts, refining, customising and operationalising data analytics to ensure successful deployment of analytical models
Liaise with analytics/data experts and business teams in order to define and agree the best set-up for data driven solutions Select and use appropriate data integration, analytics, visualisation and dashboard applications in order to translate business requirements into data and analytics solutions
Liaise with database administrators on data storage and delivery to ensure requirements for volume and performance are met without delays

Skills
Minimum Experience
At least 4 – 5 years of experience in data mining, large scale data acquisition, transformation and cleaning of structured and unstructured data
Minimum Qualifications
Bachelor’s Degree in a quantitative discipline such as Statistics, Mathematics, Engineering or Computer Science
Professional Qualifications
TOGAF certification or equivalent
Knowledge and Skills
Communication and persuasion skills
Understanding of architectural principles and data integration styles
Knowledge of data modelling
Familiarity with MDM, BI, and data warehouse design and implementation techniques
Knowledge of data integration tools

Data Platform Manager wanted at ADCB bank – Abu Dhabi

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ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/11
Ref. JB3799912
Data Platform Manager
 
Job Description
To manage big data platforms and middleware systems, aligning technology capabilities, capacity, upgrades, integration and changes with business requirements and providing technical advice to ensure technology system availability/service level agreements are met and upgrades, maintenance and integration is completed with minimal disruption to business

Big Data Platform Management
Maintain big data platform environment and middleware systems and manage day-to-day maintenance to ensure tuned for optimum performance and efficiency and service level agreements (SLA’s) are met

Benchmark system performance, analyse system bottlenecks and propose solutions in order to eliminate them
Oversee the security of big data platform and middleware systems through the use of vulnerability tools and enforcements of policies and procedures to ensure integrity and protection of systems and data Liaise with IT colleagues and business units to complete capacity planning by understanding, collating and estimating requirements and reviewing system capability to ensure demand can be met
Plan and oversee the upgrade and patching of data platforms and systems by liaising with business units, IT colleagues and external vendors, creating planned maintenance windows and completing required UAT to ensure required/ongoing support for systems and applications can be secured
Provide technical advice and guidance to the technology services team and business units in order to integrate and standardise supported systems across the bank
Streamline the operation of the big data platforms in order to facilitate analytical use case execution for a diverse user community/different business groups

2.
Vendor Management
Coordinate with external vendors to work on support issues and monitor contract compliance to ensure services are provided as per agreed service level agreements (SLAs) and turnaround times (TATs)
Review solutions provided by vendors and translate against the project requirements to assist business users in understanding system functionality
3.
Project Management
Engage with project managers in change initiative projects to ensure timely IT deliverables
Assist project managers in developing project documents and provide support in obtaining project approvals to ensure banking projects are delivered within planned timelines
Manage the identification of the resolution on issues reported by business users by coordinating with internal staff or vendors to ensure issue resolution
Provide support to the project managers in project transition to production and successful handover to production support team to ensure minimal interruption in support services
Ensure technical support for System Integration Tests for technology staff as well as for UAT to business users to assist in timely delivery of business requirements

Skills
Minimum Experience
At least 8 years of experience in Banking/Financial Services in IT having maintained big technology platforms with at least 5 years of experience in a managerial capacity
Minimum Qualifications
Bachelor’s Degree in Computer Science
Professional Qualifications
Certification in Cloud platforms (For example: AWS Solution Architect) and/or Cloud Technology Certification
Certification in Infrastructure Domain
Middleware systems certification
Knowledge and Skills
Knowledge and experience of banking operations and related problems
Knowledge of UNIX/LINUX OS
Experience with Hadoop platform engineering.
Familiar with distributed systems and understanding high availability.
Experience with Java, Python or Scala
Experience with IBM WebSphere, Oracle WebLogic, Red Hat JBOSS & Apache Tomcat Administration.
Knowledge of cluster monitoring tools
Understanding of OS concepts, process management and resource scheduling
Basics of networking, CPU, memory and storage
Understanding of shell scripting
Understanding of all the components in the Hadoop ecosystem (For example: Apache Hive and Apache Mahout)

Service Desk leader wanted at ADCB bank – Abu Dhabi

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ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/11
Ref. JB3800464
Team Leader – Service Desk
&nbsp
Job Description
To manage a team of service desk agents to ensure all post sale customer queries and complaints are resolved within agreed timelines and service standards

Service Desk Management
Oversee the resolution of all post sales customer queries (mortgages, auto and smart loans) to ensure handled within agreed timelines and service quality standards
Review service failures and escalate to relevant business units to ensure resolved within agreed turnaround times and to the customers satisfaction

Skills
Minimum Experience
At least 3 – 4 years of experience in a customer service role
Minimum Qualifications
Bachelor’s Degree in relevant specialisation
Professional Qualifications
Knowledge and Skills
Negotiation skills
Written and spoken English
Planning, analytical and time management skills

Data Architecture lead wanted at ADCB bank – Abu Dhabi

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Expiry Date: 2018/08/11
Ref. JB3799904
Lead – Data Architecture
 
Job Description
To lead the design, implementation and enhancement of information management/data strategies and identify/implement standards, guidelines and best practices to ensure data meets the required standards and business requirements

1.Data Architecture Management
Lead the design, implementation and enhancements of Data Marts, collect and analyse user requirements in order to support business users achieve business goals
Develop and implement tools and platforms for data acquisition, extraction, transformation, management and manipulation of large and complex data sets in order to meet business requirements

Manage the collection of various metadata assets and oversee profiling of internal and external data sources in order to increase visibility and promote reuse

Engage with key stakeholders to define data classifications and data zoning to enable sensitive information assets to be immediately identified and proactively managed
Develop relationships and interact with external data and analytics vendors to support the implementation of data tools and platforms

2.Data Governance and Best Practices
Determine and implement overall data modeling standards, guidelines, best practices and approved data modeling techniques to ensure alignment with enterprise architecture industry standards and IT strategy
Liaise with external regulatory authorities to develop data governance in order to facilitate data availability, quality and ownership
Supervise the creation of all conceptual, logical and physical data models and conduct periodic reviews to ensure data modeling practices and guidelines are followed and comply with policies and standards
Research and identify emerging technology and industry standard data architecture/management frameworks in order to recommend enhancements to existing systems and approaches

3.Data Security and Risk Management
Protect the bank’s data against IT risks, including unauthorised access to information, data integrity problems, loss of processing capability, and poor service levels and provide recommendations to ensure the information system is successfully exploited to achieve continuous improvement and competitive advantage by identifying needs

Skills
Minimum Experience
At least 10 years of experience in Information Technology, of which 5 years of experience in a managerial capacity
Minimum Qualifications
Bachelor’s Degree in IT, Computer Science or Equivalent
Professional Qualifications
TOGAF Open Architecture Framework Certification or Equivalent
Knowledge and Skills
Communication and persuasion skills
Presentation and facilitation skills
Negotiation and mediating
Business liaison
Effective conceptualization, pattern recognition and teaming skills
Design-thinking skills

IT Systems Analyst wanted at ADCB bank – Abu Dhabi

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ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/11
Ref. JB3799885
IT Systems Analyst
 
Job Description
To provide day to day transactional assistance and service to end users in the development, installation, delivery, maintenance, and issue resolution and provide support in the area of business applications that best meet end-user business processes and needs to ensure issues and inquiries are resolved in a prompt and effective manner in order to maintain smooth operations and minimise downtime

1.Software Development
Analyse functional and technical specification documents, perform system designing, coding and programing tasks and conduct unit testing to in order to ensure delivery of technology applications in line with business requirements
Conduct source code management in line with the bank’s Code Management Process in order to ensure source code is securely stored and available for re-deployment and enhancement

2.Project Delivery
Participate in business requirement analysis phase of new applications, review business requirements and map it to impacted business applications and convert business requirements into vendor understandable functional / technical specification documents in order to ensure software delivery will be in line with business requirements
Coordinate for software testing, issue resolution, provide

end user training and contribute for production deployment by adhering to bank’s technology security / standards in order to ensure robust technology solutions are delivered and deployed
Analyse business requests for system product set up / parameter change, identify required systems / applications, schedule, communicate and execute the changes in order to enable business users to launch the product or perform the requested function to carry out the business transactions

3.Core/Channel Banking Support
Provide application support by analysing issues and providing resolution, conduct periodic IT check/troubleshooting, implementation of patches and extend guidance to end users in order to facilitate banking operation smooth and to minimize downtime
Coordinate for testing fixes to ensure that the fix provided is aligned with the problem and to ensure a solution has been provided prior to handling the solution to the business users
Deliver software release by preparing the package and coordinate with relevant teams within IT for the successful release in order to ensure the software is released in relevant systems / environments

4.Software Testing
Analyse functional and technical specification documents to understand business requirements, plan and prepare test scripts and execute software testing in order to ensure all required scenarios are tested, test results are in conformity with business requirements without any defects and fit for production deployment in line with business / technical requirements

Skills
Minimum Experience
At least 2 years of experience in quantitative or analytical roles
Minimum Qualifications
Bachelor’s degree in IT/Computer Science or progressive technical certification track record for the specialist area
Professional Qualifications
ITIL v3 Foundation Certified

Knowledge and Skills
System analysis
Technical specification development
Database design
Architecture principles

Data Architect wanted at ADCB bank – Abu Dhabi

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ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/11
Ref. JB3799907
Data Architect
 
Job Description
To design and build data modelling approaches in line with agreed standards, guidelines and best practices in order to meet business requirements
 
Data Architecture Management
Identify suitable data modeling approaches for tasks by assessing the suitability of existing data models and building flexible data models in order to meet any changes to business requirements

Rationalise data processing in data integration and business intelligence (BI) activities in order to promote best practices in data and analytics
Profile internal and external data sources to increase visibility and collect various metadata assets

Oversee development of data objects and data models in order to support data services in service-oriented architecture
Suggest who can take what actions, with what data, and under what circumstances in order to assist in developing data governance processes and structure Interact with external data and analytics vendors to support the implementation of data tools and platforms

Data Security and Risk Management
Protect the bank’s data against IT risks, including unauthorized access to information, data integrity problems, loss of processing capability, and poor service levels and provide recommendations to ensure the information system is successfully exploited to achieve continuous improvement and competitive advantage by identifying needs
.
Skills
Minimum Experience
At least 8 years of experience in technology services within the banking industry of which at least 5 years of experience in the management of financial applications/technical systems
Minimum Qualifications
Bachelor’s Degree in IT, Computer Science or Equivalent
Professional Qualifications
TOGAF Open Architecture Framework Certification or Equivalent

MEPS Technician wanted at SERCO – Dubai

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MEPS Technician – Success Profile
Reporting to: MEPS Team Leader
Division/Function: Transport / Dubai Metro
Base location: Engineering and Maintenance
Job ID: 40001012
Job Family: Operations

Key purpose
The purpose of this position is to provide effective engineering and maintenance services covering all mechanical, electrical & plumbing services for Serco Dubai Metro.
 
Structure and reporting relationship
 
This position reports to the MEPS Team Leader
 
Based on the specific requirement of the role
 
Key accountabilities

Assist the Mechanical, Electrical & Plumbing Services Engineer and Mechanical, Electrical & Plumbing Services Team Leader in carrying out all level of preventive and corrective maintenance activities and minor modifications on building services covering platform screen doors system, station automated doors, building automated doors, portable electrical equipment, fire detection/suppression (FPS), tunnel ventilation, heat exchanger ventilation & air-conditioning, lighting system, uninterrupted power supplies, lifts, escalator, travelators; Some of these systems are installed along trackside, whilst others can be found in stations and still some others in depots;
Diagnose cause of electrical or mechanical malfunction or failure of operational equipment, replace faulty equipment and handover/taken back to the electro-mechanical workshop for repair;
Ensure the maintenance tools & equipment are in good condition both before and after job activities;
Carry out functional test, troubleshoot, and assemble/disassemble tests as required, repair and replace defective parts in motors, screen doors, relays, switches, panel boxes, remote control equipment, gear boxes and other electrical and mechanical assemblies associated to platform screen doors, tunnel ventilation system, environmental control systems, fire fight system, LV power control system and emergency power supply system, lifts and escalators;
Follow the relevant procedures and work instructions to ensure compliance with Serco Dubai Metro requirements;
Perform roles necessary for the management of the safe system of works, including to meet tight maintenance schedules;
Produce and maintain accurate maintenance records of building services and Mechanical, Electrical & Plumbing Services system and equipment performance, work accomplished and other information using a computerized maintenance management system;
Assist the Mechanical, Electrical & Plumbing Services Engineer and/or other technical support staff to implement complex systems or new projects;
To be assigned and rotated to the First Line Response Technician team when required;
Perform shift and emergency duties when required;
Perform and carry out duties as instructed/ directed by the Mechanical, Electrical & Plumbing Services Team Leader and other senior Mechanical, Electrical & Plumbing Services Maintenance staff.

Essential technical and professional skills , knowledge and qualifications

Vocational trade certificate or diploma in electrical engineering discipline or equivalent;
Working knowledge in maintaining and repairing motors and pumps, relays, I/O modules, control units, wirings, bearings, drive belts, coils, gearboxes, damper, values, impellers, motor controls, air handling units, chilled water system, fire alarm panels, fire pumps, UPS, batteries and diesel engines, etc. would be a definite advantage;
Knowledge and experience in operating and in interfacing building management system is essential.
Must have good eyesight and normal colour vision;
Ability to use and calibrate various electronics test equipment and PC for the maintenance of Electrical & Mechanical Services system;
Ability to write simple technical reports, routine business correspondence, prepare method statements and drawings as required;
Possess good communication skills and the ability to manage multiple tasks efficiently and work productively in a fast-paced, team-oriented environment;
Strong organisational skills, detail oriented, and the ability to handle multiple priorities;
Hold a valid driving license with good driving skill and experience.
Minimum 1 year work experience as a qualified Mechanical, Electrical & Plumbing Services Technician in maintaining and repairing Mechanical & Electrical facilities covering platform screen doors system, lighting system, tunnel ventilation system, environmental control systems, fire fight system, LV power control system and emergency power supply system, lifts and escalators is preferable.

Electrical Technical Assistant wanted at SERCO – Dubai

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Key Purpose
 
Assist in carrying out electrical works as directed by the Technician / Team Leader adhering to work order instructions, procedures, and compliance with HSE and QA/QC policies and not to interfere with the client’s activities.
 
Structure and reporting relationship
 
This role reports to the Electrical Team Leader.

Key accountabilities
 
Customer
 
Assist in carrying out maintenance, repair activities as directed by the electrical technician / Supervisor, and adhere to Risk Assessments and Standard Operating Procedures.
 
Operational Excellence
 
Ensure that a clean, tidy and safe working environment is maintained at all time by controlling tools, materials and waste products.
Assist with specialist moves, equipment moves, and porterage duties as required.
Assist with various and types of maintenance work as required and where directed by the Technician or Supervisor.

Conform to all necessary internal and/or external approvals before, during, and after maintenance and repair work including Permit to Work and Lock Out / Tag Out procedures.
Maintain up to date knowledge through technical training provided by the technician or Supervisor for the safe and efficient operation of all maintenance and repair duties.
Carry out cleaning work in plant and other rooms. Ensure that plant rooms are tidy and all assets and building structure are in good repair and painted to promote the professionalism of the company.
Participate in the Health, Safety & Risk programs including toolbox talks, health safety and environmental training related to work activities especially electrical safety and working at heights
Use safe systems of work when working with all building services electrical equipment.
Maintain up to date knowledge for the safe and efficient performance of all duties.
Participate in overtime, shift work and/or out of hours working as governed by the necessity to maintain continuity of operation of essential plant and systems.
Participate in emergency on-call service during non-working hours, weekends and public holidays.
Work alone with minimum supervision and/or within a team responsible to the Supervisor.
Participate in the Health, Safety & Risk programs including risk assessment of planned and reactive maintenance work activities.
Use safe systems of work when working with all plant and equipment and ensure the same with the department and among sub-contractors and third parties.
Participate in project work including refurbishment of existing building equipment/systems and/or new installations.
Provide effective communication with management, peers, contractors, subcontractors, project subcontractors.
Ensure good HSQE and Information security culture is promoted within the department and among peers.
Carry out other duties as directed by the line management.

People and Culture

Assist the Electrical technician to carry out planned maintenance and repair works as required.
Identify and assist with the provision of tools, consumables, spares and other to assist the technician to carry out work to the approved standards.
Integrate and communicate effectively with electrical technical staff and other trade staff (Mechanical, HVAC and Civil) as required.
Participate in overtime, shift work and/or out of hours working as governed by the necessity to provide the emergency power service to the client.
Carry out all other duties as directed by the line management to the benefit of the Serco FM services to the Client.

HSQE Responsibilities and Information Security Responsibilities

To exercise a personal duty of care for their own health, safety and welfare and for those affected by their acts or omissions; reference SMS GSOP-HSE1-6 Serco organizational HSE responsibilities
Ensure compliance with the Serco Management System and all relevant business processes, procedures and work instructions to deliver all work with appropriate quality and governance standards
Ensure security and integrity of all data provided including reporting performance, finance and customer information; reference Serco non-disclosure policy
Ensure compliance with all training requirements of Serco and  ensure adherence to these requirements at all times whilst in employment
Attend all toolbox talks and safety briefings.
Adhere to all HSE requirements and Codes of Conduct of the company.
Adhere to all Risk Assessments / Method Statements to ensure safe working practices.
Use safety equipment (including PPE) as required and intended
Lead by example and look at ways to conserve energy, water and resources and minimise the generation of waste through personal performance and raise recommendations on how to improve existing processes on this regard within/outside their departments through their Line Manager, Departmental Safety Meetings and any other appropriate available channels.

Essential technical and professional skills, knowledge and qualifications

Minimum 3-year experience in a building services electrical department or facilities management environment.
At least a holder of High School Diploma.
Good level of the English language both written and spoken.
Proficient and able to demonstrate a complete understanding of assisting in electrical maintenance planned maintenance and repair services.
Technically competent with a clear understanding of electrical safety, electrical tools and associated test equipment.
Electrical Vocational Training Certificate or part training and advantage
Able to foster good relations with colleagues and other departments and be a good team player.
Flexibility, excellent attention to detail and ability to identify key issues and follow instructions.
Able to work safely with knowledge of electrical safety.

IT Vendor Performance Specialist wanted at ADCB bank – Abu Dhabi

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Expiry Date: 2018/09/06
Ref. JB3815491
IT Vendor Performance Specialist
 
To manage the bank’s vendor deliveries by ensuring that the vendor performance management framework is efficiently followed to deliver optmised services in accordance with the respective contractual agreements

Vendor Performance Management:
Ensure adherence to vendor performance management framework as applicable according to the contracted service category and scale and track vendor performance, providing feedback to the contract management team, to ensure that service delivery failures are contractually mitigated Work closely with Procurement to conduct vendor/service comparison for consistently lower performing relationships and investigate and identify opportunities for the bank to achieve greater levels of service delivery on procured products and services Conduct surveys to assess vendor performance and provide feedback to Relationship Managers/Vendors in a structured manner in order to improve service delivery Implement standardisation of KPIs across contract/service categories in line with the required standards in order to optimise tracking and feedback

Contract Management:
Support the contract renewal process by providing the contract management team with feedback on vendor performance Provide data for Vendor performance KPI tracking for critical vendor relationships as required by Senior Management Policies, Processes, Systems and Procedures Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders

Self-Management:
Manage self in line with the bank’s people management policies, procedures, processes and practices to ensure adherence and to maximise own contribution to business performance

Customer Service:
Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions

Skills
EXPERIENCE, QUALIFICATIONS & COMPETENCIES

Minimum Experience:

At least 12 years of experience in banking with a background and experience in management of IT Assets, Contracts and an understanding of IT Project Management

Minimum Qualifications:

University degree in a Business (B Com, BBA) or

Technical (BSc, B Tech) related subject area

Design Manager wanted at AECOM – Dubai

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Job Summary
 
Design Manager will responsible for providing technical expertise, leadership, and mentoring on a various building projects. Represents the Client’s design interests and provides technical leadership to assure that all design documents reviewed or produced are of the high quality and within the context of the project requirements, schedule and budget.

The Design Manager will lead the effort in coordinating and managing the Architectural, ID and Structural components in coordination with the other disciplines scope on construction projects. This candidate will work with the Project team to ensure successful pre and post contract completion of the project. Reporting to the Project Lead on site. Oversees reviews & manages implementation of construction documentation. Responsible to manage teams of discipline Engineers on site. Supports the Project Lead technically and will liaise with design office, contractor and client stakeholders as well as the relevant authorities.

Job Duties:

Coordinate design reviews with other packages’ design review manager and all project team reviewers

Responsible for resolving design issues with Design Consultants and communicating those issues to the project delivery team

Identify and report scope creep to the Project Director

Reply to Contractors’ RFI’s related to Design Consultants intents

Provide deliverables schedule input to Consultants and Contractors, and ensure on-time delivery of documents

Review design documents and provide comments

Review all comments for relevance and consistency

Provide technical leadership to assure that all technical work reviewed is of high quality, accurate, and within the context of schedule and budget

Provide review schedule input to Project Director and Project Manager

Assure design is in conformance with contractual requirements

Assure that all design submissions meet the quality standards set forth by the program

Report progress to Project Director

Coordinate with Design Review Team to develop and continuously improve the design review process and to maintain quality

Implement and follow Quality Assurance Program procedures

Coordinate the work of the project team with other engineering disciplines through liaison with other professionals. Monitor the work of staff allocated to specific packages to ensure that technical competence and performance meet the requirements of allocated packages. Ensure that the project is delivered on time and on budget.

Identify specialized engineering or consultancy firms for owner approval

Organize design workshops to enhance design delivery

Prepare RFPs for design consultant services

Minimum Requirements

Minimum 15 years’ experience within project / construction management on similar role.

​Working knowledge of RIBA, AIA definitions of design stages and the application of them

Min15+ years of experience in building construction

Background in consultancies, contractors or a mix of both is required

Good understanding of all disciplines

Thorough knowledge and understanding of International and local Building Codes related to building construction.

Experience in managing, coordinating and actively monitoring contractors and subcontractors

Have a proven track record as a Manager on major projects such as healthcare. High Rise, Retail, Mixed Use, Public Realm, landscaping and Infrastructure type projects.

Strong technical design background and broad experience within the relevant discipline.

Demonstrated design and site based experience.

Aware of the latest trends in the specific field of expertise.

HSE awareness and prepared to ensure safety is regarded as a priority

LEED and/ or Estidama, Dubai Green Building and sustainability skills preferred

Knowledge of BIM and their applications

Preferred Qualifications

Bachelor’s Degree in Architecture/ Structural/ Civil or equivalent from a recognized Institution

Advanced Post-Graduate Degree plus membership of a recognized professional institution preferred​

Movement Coordination Specialist wanted at SERCO – Dubai

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Req ID 52464 – Posted 05/07/2018 – United Arab Emirates – Dubai – Administration/Secretarial/Clerical – Full Time
Key Purpose
 
The purpose of this position is to administer and coordinate the travel movements of Australian Defence Force personnel at Al Minhad Airbase (i.e. in-country relocations, scheduled leave etc.).

Structure and reporting relationship
 
This role reports to the Movement Coordination Team Leader, whom reports to the Head of Support Services for the MELABS contract. This position requires collaborative relationships with various stakeholders including other co-workers and client representatives.
 
Key Job Responsibilities
 
Coordinate the movement tasks in support of minor operations in the Middle East region;
Provide advice and conduct liaison with the supported ADF units and coalition forces on movement related requirements;
Coordinate transportation as required;
Provide advice and assistance to ADF units on the preparation of personnel scheduled to travel;
Coordinate the physical movement of cargo to be shipped on the scheduled ADF flight from Al Minhad Airbase;
Report all personnel and cargo movements in accordance with the relevant ADF SOP’s;

Essential technical and professional skills, knowledge and qualifications

Knowledge

Strong organizational and time management skills
Good record keeping
Ability to effectively prioritise and execute tasks
Committed to providing services that promote the wellbeing of all ADF and Serco personnel
Ability to work effectively within a multidisciplinary team environment

Skills

Demonstrated high level of communication skills (written and oral)
Excellent Communication and interpersonal skills with an ability to interact at all levels
Professional personal presentation
Customer service orientation
Attention to detail accuracy
Ability to use initiative
Approachable and helpful
Reliable
Able to remain claim in stressful situations
Sound computer literacy
Possess the ability to analyse data and issue reports

Experience

A minimum of 5years of administrative experience in a fast paced operations environment
Previous experience working in a base operations environment is preferable;
Possess a current Australian Federal Security Clearance (minimum requirement – Negative vetting level 1)
Possess a current valid Australian drivers’ licence (in order to obtain UAE driving licence)

Database Administrator wanted at SERCO – Dubai

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Req ID 51784 – Posted 05/07/2018 – United Arab Emirates – Dubai – Administration/Secretarial/Clerical – Full Time
Database Administrator – Success Profile
Reporting to: AFC Systems Manager
Division / Function: Operations
Base location: Dubai UAE

Job family: AFC Systems & Resource Planning
Grade: 16
Serco Leadership Tier: Managing a team within a business or function
Key purpose
The purpose of the job is to be responsible for supporting the Dubai Metro and Dubai Tram databases, ensuring their performance, availability and security.
 
Maintaining software databases of the company and manage database related issues ensuring availability and continuity.
 
Reason for role
 
To manage the AFC Systems and Software Databases

Structure and reporting relationship

Reporting to AFC Systems Manager

Based on the specific requirement of the role

Key accountabilities

Manages all database related issues of the whole Dubai Metro and Dubai Tram;
Responsible in system & database audit tasks to include assessment, evaluation and investigation:
Automatic Fare Collection (AFC) Systems
Internal Software Databases
Manage and document system configurations.
In depth analysis and investigation of systems fault and provide corrective action
Ensures that system hardware, operating systems, software systems, and related procedures are correct and in-place;
Develop and maintain installation and configuration procedures.
Contribute to and maintain system standards.
Responsible for ensuring availability and performance of the databases in the live production AFC system;
Ensuring that the associated hardware resources allocated to the databases and to ensure high resilience and performance tuning;
To proactively monitor the database systems to ensure secure services with minimum downtime;
Responsible for providing trend analysis to management team to enable them to make informed decisions regarding resource management, e.g., storage and other hardware upgrades;
Responsible for troubleshooting, performance tuning of T-SQL stored procedures, jobs, and development of new procedures for reporting;
Responsible for continued improvement to Backup and restore procedures, and regular restore testing;
Responsible for setting up and managing online replication to archival server;  Responsible for trouble-shooting database corruption, inconsistency incidents to ensure operational continuity;
Creation and implementation and testing of DR/BC plans;
Responsible for maintaining new and existing software databases
Assist with troubleshooting and implementation of Windows Operating System
Tasks for AFC Level 3
Monitoring the health of the data base;
Regular checking of error logs, scheduled maintenance tasks, monitoring of storage use.
Performance tuning – ensure that the database is running with optimal parameter settings, indexing, file system parameters.
Backup and Restore of both Metro and Tram and provide enhancement solutions;
Data Warehousing – long term solution for Serco Operations Planning & Performance analysis.
Perform and carry out other duties as instructed / directed by the AFC Systems Manager and Head of AFC Systems and Resource Planning

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Head of Procurement wanted at SERCO – Dubai

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Req ID 52467 – Posted 05/07/2018 – United Arab Emirates – Dubai – Purchasing/Procurement – Full Time
Key purpose
 
The Head of Procurement will lead the Middle East Procurement organization across the Division, for all direct and indirect sourcing and procurement with an approximate spend of £150 million pounds a year

This responsibility includes
 
Strategic vision, operational planning and execution. The Head of Procurement will lead a team of sourcing and procurement professionals which will be deployed across the Middle East
Drive change across the organisation, and in partnership with Business Units (BUs) leadership and strategic suppliers, drive transformation to movethe department from a transactional, reactive focus to becoming a strategic function, delivering greater value to Serco Middle East. Manage a team of senior direct reports, with sourcing and procurement professionals.
Lead supply management for the BUs, responsible for sourcing and procurement processes, systems, and results across the Division, to include strategy development and implementation, common process definition and deployment, procurement organisational development and leadership, and delivery to support the company’s business model, strategies, and financial operating plans
Responsible for material delivering annual savings targets, supplier development and performance management, including quality and on time delivery assurance
Continue the company’s evolution in best practice procurement capabilities and organisational development, transforming the organisation from one that is locally-driven to one supported by an industry leading centralised function.
Driving shareholder value via improved procurement practices across the Middle East

Reason for role

Establishment of “Centre of Expertise” where local requirements dominate for practical reasons
Bring commercial expertise and rigout our Procurement approach
Drive results in short, medium and long term, sustainable cost savings
Operate effectively within all SME’s business units
Drive change across the organization to move the enterprise to the next level of sourcing and procurement excellence
Adapt new best practices through thought leadership
Resolve audit actions
Liaise effectively with Serco counterparts globally to ensure Serco Middle East is operating in line with group requirements and benefitting from global deals
Ensure Procurement provides an effective service to the SME business by supporting all sales, bidding and BAU activity

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Mechanical Inspector wanted at PARSONS – Abu Dhabi

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Mechanical Inspector – Buildings
REF:  51432
Mechanical Inspector – Buildings
Abu Dhabi, UAE
 
Through Parsons’ engineering and construction management services, we deliver innovative, safe and sustainable infrastructure in United Arab Emirates, Qatar, Oman, Saudi Arabia, Bahrain and Kuwait. Our focus is on delivering air, rail, road and highway transportation; water conveyance and/or wastewater treatment; and land development and public infrastructure to our clients and your communities. Parsons creates interconnected communities and world class infrastructure.

JOB DESCRIPTION:
Inspect construction and supervise mechanical installations related to building projects.
Check that the works are being carried out according to the approved procedure laid down in the method statement to ensure compliance with design specifications and safety codes and report any deviation and unsafe methods to senior staff.
Verify that the materials of approved make, class and rating are being used.
Ensure that safety norms, relevant building codes, etc are observed.

Understand the sequence of activities for executing any given works and foresee any likely hindrances that and report to his senior.

Report the progress of works at site to senior staff.

Maintain records of inspections, work executed, etc.

Perform other responsibilities associated with this position as may be appropriate.

REQUIREMENTS:

Diploma or Degree in Mechanical Engineering.

7-10 years of relevant experience in construction supervision of building works.

At least 3 years relevant work experience in GCC region, preferably in Abu Dhabi.

Must have experience in an engineering consulting firm.

Good written and oral communication, organizational, and interpersonal skills, as well as a demonstrated ability to interact effectively with project personnel and management.

Must be able to read and interpret blueprints and construction specifications and be thoroughly familiar with construction related processes related to area of assignment.

Electrical Inspector wanted at Parsons – Abu Dhabi

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Parsons logo Dubai

REF: 51433
Electrical Inspector – Buildings
 
Abu Dhabi, UAE
 
Through Parsons’ engineering and construction management services, we deliver innovative, safe and sustainable infrastructure in United Arab Emirates, Qatar, Oman, Saudi Arabia, Bahrain and Kuwait. Our focus is on delivering air, rail, road and highway transportation; water conveyance and/or wastewater treatment; and land development and public infrastructure to our clients and your communities. Parsons creates interconnected communities and world class infrastructure.

JOB DESCRIPTION:
Inspect construction and supervise electrical installations related to building projects.
Check that the works are being carried out according to the approved procedure laid down in the method statement to ensure compliance with design specifications and safety codes and report any deviation and unsafe methods to senior staff.
Verify that the materials of approved make, class and rating are being used.
Ensure that safety norms, relevant building codes, etc are observed.
Understand the sequence of activities for executing any given works and foresee any likely hindrances that and report to his senior.

Report the progress of works at site to senior staff.

Maintain records of inspections, work executed, etc.

Perform other responsibilities associated with this position as may be appropriate.

REQUIREMENTS:

Diploma or Degree in Electrical Engineering.

7-10 years of relevant experience in construction supervision of building works.

At least 3 years relevant work experience in GCC region, preferably in Abu Dhabi.

Must have experience in an engineering consulting firm.

Good written and oral communication, organizational, and interpersonal skills, as well as a demonstrated ability to interact effectively with project personnel and management.

Must be able to read and interpret blueprints and construction specifications and be thoroughly familiar with construction related processes related to area of assignment.

Simulator Pilot wanted by SERCO – Dubai

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Career Opportunities: Simulator Pilot (49082)
Req ID 49082 – Posted 26/06/2018 – United Arab Emirates – Dubai – Defence – Full Time
 
Key purpose
 
To operate the air traffic simulator environment and simulate traffic scenarios and related communication between controller and aircraft to support simulator training exercises.

The job holder reports to Simulator Supervisor
Individual contributor, plans for weeks ahead and fully proficient in applying established standards; applies subject matter knowledge.
Decisions made in specific areas or as part of complex/ specialized projects, in which the staff has comprehensive knowledge.
Individual contributor and acknowledged expert within Serco, involving mastery of a specialized discipline

Key accountabilities

Operate the air traffic simulator environment and simulate traffic scenarios and related communication between controller and aircraft to support simulator training exercises.
Simulate various emergency situations or Military and VFR traffic according to the training exercise script
Liaise with Training Department on regular basis and support the delivery of training programmes and exercises
Use of crisp, correct, concise and clear R/T Phraseology according to ICAO standards during simulated exercises
Exercise initiative and independent judgment in the performance of simulated exercises roles
Follow the technology / human interface guide between an aircraft and controller in a simulated environment
Assist with other duties as requested

Essential technical and professional skills, knowledge and qualifications

High school diploma
Good knowledge of aviation related subjects like Air Traffic Services, Meteorology, Air Navigation, Aircraft Emergencies, Radar and Navigational Aids etc. is preferable
Knowledge of various work positions of controllers and ability to use correct ATC and Pilots R/T phraseology on various situations
Fluency in spoken English is essential
Attention to details and analytical skills
Excellent communication and organisational skills
Computer literacy with MS office packages skills
Experience in ATC or Flight crew environment
Experience in ATC environment preferable

Stores Manager wanted by SERCO – Abu Dhabi

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Stores Manager – Success Profile
Reporting to: Logistics Manager
Division / Function: Serco Dubai Metro
Base location: Engineering & Maintenance / Logistics
The purpose of this position is to provide effective stores inventory and logistics management and services to Engineering & Maintenance Department of Dubai Metro.

In charge of controlling warehouse facilities in both Red and Green line Depots and Satellite Stores at Stations & Depot
Assist the Logistics Manager in planning, management and allocation of resources to provide effective inventory services and logistics to the Engineering & Maintenance Department of the Dubai Metro;
Structure and reporting relationship
This position reports directly to the Logistics Manager
This position manages a team of Assistant Store Manager, Inventory Controllers, Lead Store Keepers & Store Keepers

Based on the specific requirement of the role

Key accountabilities

In charge of controlling warehouse facilities in both Red and Green line Depots and Satellite Stores at Stations & Depot;
Assist the Logistics Manager in planning, budgeting, management and allocation of resources to provide effective stores management, inventory services and logistics to Engineering & Maintenance Department of the Dubai Metro;
Supervise and oversee all aspects of stores inventory administration;
Set-up and implement layout and space management; stores organisation chart; stores procedures and instructions relevant in delivering effective warehouse management;
Carry out the effective control in storage, transactions and issuing material for all sections of maintenance department to ensure the adequate supply of spares items;
Maintain accurate records of maintenance spares, consumables and tools inventory and inventory records using a computerised maintenance management system;
Monitors and follow-up MMS program against actual activities;
Issues Inventory Report; in/out status report; dead stock report, goods age report, consumption report and other report requirement to Engineering and Maintenance Department.
Proactively, initiates improvement and development of warehouse;
Supervise Assistant Stores Manager in liaising with Purchasing Department in requisitions, in receiving, verification of accuracy of purchased materials and technical acceptance by end users.
Maintain all store rooms including scrap rooms in good condition, follow MSDS while making arrangement for storing hazardous substances, arrange disposal of scrap in time in line with municipality & client requirements
Attend Meeting with client & maintain the Warehouse KPIs according to targets agreed with the client.
Perform and carry out duties as instructed/directed by the Logistics Manager.

Essential qualifications

Higher diploma in Inventory Management or equivalent;
Knowledge with Maximo, ERP (enterprise resource planning) and PC literacy skills are essential.

Essential technical, professional skills, knowledge and essential experiences

Skills

Must be a skilled manager in communicating, motivating and developing staff;
Highly motivated and flexibility to work in a time-sensitive environment to respond quickly and effectively to unanticipated high workloads, events and emergencies;
Ability to think laterally and analyse and assess a range of information;
Ability to multi-task and analyse situations promptly and without bias so as to determine the proper course of action or alternatives without jeopardising human safety, quality and the committed performance targets;
Thorough understanding of all aspects of safety issues related to railway operations;
Preferably holder of a valid UAE driving license.

Experience

A strong engineering inventory management career with a minimum of 8 years’ experience, preferably in the rail, transport, auto, heavy engineering or similar industries;
At least 2 years supervisory and management experience with the ability to manage rail systems specific spare parts and consumables inventory;
Proven experience and ability of organising and maintaining contract and project documentation, ability to negotiate maturely and confidently with contractors and customers;
A sound professional contractual and purchasing background and experience in preparing tender contracts, procedures, technical specifications, safety and quality plan as required;
Sound commercial judgement in procurement reporting with an analytical approach would be highly desirable;
Ability to negotiate maturely and confidently with contractors and customers

HVAC Technician wanted by SERCO – Abu Dhabi

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HVAC Technician – Talent Pooling
Req ID 50457
Reporting to: MEP Engineer
Division / Function: IFS / Talent Pooling
Base location: UAE

Key purpose
 
The HVAC Technician will be responsible to ensure satisfactory completion of the allocated planned and reactive maintenance, fault diagnosis and remedial repairs on all HVAC services/systems and associated equipment contained in and around the project.
Structure and reporting relationship
HVAC Technician will be reporting to MEP Engineer.

Key Job Responsibilities
Carry out the planned and reactive maintenance on the HVAC services associated plant such as, district cooling network, heat exchangers, AHU’s, VAV’s, FCU’s, pumps, heating units, exhaust fans.
Monitor, rectify and repair HVAC systems and services; maintain and update records on a daily basis.
Assist in monitoring utility consumption, collation of consumption figures, and update records as required.
Integrate and communicate effectively with other trade staff (Electrical, Mechanical and Civil) as required.
Maintain up to date knowledge for the safe and efficient performance of all duties.
Participate in overtime, shift work and/or out of hours working as governed by the necessity to maintain continuity of operation of essential plant and systems.
Work alone with minimum supervision and/or within a team responsible to the Supervisor.
Participate in the Health, Safety & Risk programs including risk assessment of planned and reactive maintenance work activities.
Use safe systems of work when working with all plant and equipment and ensure the same with the department and among sub-contractors and third parties.
Participate in project work including refurbishment of existing building equipment/systems and/or new installations.
Provide effective communication with management, peers, contractors, subcontractors, project subcontractors.
Ensure good HSQE and Information security culture is promoted within the department and among peers.
Carry out other duties as directed by the line management.

HSQE Responsibilities and Information Security Responsibilities

Attend all toolbox talks and safety briefings.
Adhere to all HSE requirements and Codes of Conduct of the company.
Adhere to all Risk Assessments / Method Statements to ensure safe working practices.
Exercise a personal duty of care for their own health, safety and welfare, and for those affected by their acts or omissions.
Use safety equipment (including PPE) as required and intended and observe that this is also enforced among subcontractors and third parties working in Serco’s controlled premises/systems.
Lead by example and look at ways to conserve energy, water and resources and minimise the generation of waste through personal performance and raise recommendations on how to improve existing processes on this regard within/outside their departments through their Line Manager, Departmental Safety Meetings and any other appropriate available channels.
Essential technical and professional skills, knowledge and qualifications

Knowledge

Must hold relevant and recognized trade qualification in the discipline, or equivalent.
Proficient and able to demonstrate a complete understanding of HVAC systems throughout.
Technically competent with a clear technical understanding of buildings HVAC services and associated equipment.

Skills

Able to foster good relations with colleagues and other departments and be a good team player.
Flexibility, excellent attention to detail and ability to identify key issues.
Able to work under stringent deadlines and high pressure environment.

Experience

Minimum 5 year experience in a building services and/or facilities management environment.
Experience in building maintenance essential
Experience operating in a Facilities management environment desirable

QA testing manager wanted at ADCB bank – Abu Dhabi

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ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/24
Ref. JB3812425
Manager – Quality Assurance Testing
 
Job Description
To manage the Quality Assurance testing function to ensure all system enhancements and implementation projects pass internal software quality checks prior to delivery for business user acceptance testing

1.Test Planning
2.Test Support
3.Test Execution
4.Policies, Processes, Systems and Procedures
5.People Management
6.Customer Service

Skills
Minimum Experience
At least 10 years of experience in a software quality assurance function
Minimum Qualifications
University degree/diploma specialising in Computer Science, engineering, management information systems, or related field
Professional Qualifications
Certification in ITIL
Project Management Professional (PMP) certification from Project Management Institute
Written and spoken English

IT Systems Analyst wanted by ADCB bank – Abu Dhabi

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ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/24
Ref. JB3812430
IT Systems Analyst
 
Job Description
To provide day to day transactional assistance and service to end users in the development, installation, delivery, maintenance, and issue resolution and provide support in the area of business applications that best meet end-user business processes and needs to ensure issues and inquiries are resolved in a prompt and effective manner in order to maintain smooth operations and minimise downtime

1.Software Development
Analyse functional and technical specification documents, perform system designing, coding and programing tasks and conduct unit testing to in order to ensure delivery of technology applications in line with business requirements
Conduct source code management in line with the bank’s Code Management Process in order to ensure source code is securely stored and available for re-deployment and enhancement

2.Project Delivery
Participate in business requirement analysis phase of new applications, review business requirements and map it to impacted business applications and convert business requirements into vendor understandable functional / technical specification documents in order to ensure software delivery will be in line with business requirements
Coordinate for software testing, issue resolution, provide end user training and contribute for production deployment by adhering to bank’s technology security / standards in order to ensure robust technology solutions are delivered and deployed
Analyse business requests for system product set up / parameter change, identify required systems / applications, schedule, communicate and execute the changes in order to enable business users to launch the product or perform the requested function to carry out the business transactions

3.Core/Channel Banking Support
4.Software Testing
5.Policies, Processes, Systems and Procedures
6.People Management
7.Customer Service
8.Continuous Improvement
Skills
Minimum Experience
At least 2 years of experience in quantitative or analytical roles
Minimum Qualifications
Bachelor’s degree in IT/Computer Science or progressive technical certification track record for the specialist area
Professional Qualifications
ITIL v3 Foundation Certified

Systems analyst – lending wanted at ADCB bank – Abu Dhabi

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ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/24
Ref. JB3812436
Systems Analyst Lending
 
Job Description
To provide day to day transactional assistance and service to end users in the development, installation, delivery, maintenance, and issue resolution and provide support in the area of business applications that best meet end-user business processes and needs to ensure issues and inquiries are resolved in a prompt and effective manner in order to maintain smooth operations and minimise downtime

1.Software Development
Analyse functional and technical specification documents, perform system designing, coding and programing tasks and conduct unit testing to in order to ensure delivery of technology applications in line with business requirements
Conduct source code management in line with the bank’s Code Management Process in order to ensure source code is securely stored and available for re-deployment and enhancement

2.Project Delivery
Participate in business requirement analysis phase of new applications, review business requirements and map it to impacted business applications and convert business requirements into vendor understandable functional / technical specification documents in order to ensure software delivery will be in line with business requirements
Coordinate for software testing, issue resolution, provide end user training and contribute for production deployment by adhering to bank’s technology security / standards in order to ensure robust technology solutions are delivered and deployed
Analyse business requests for system product set up / parameter change, identify required systems / applications, schedule, communicate and execute the changes in order to enable business users to launch the product or perform the requested function to carry out the business transactions

3.Core/Channel Banking Support
4.Software Testing
5.Policies, Processes, Systems and Procedures
6.People Management
7.Customer Service
8.Continuous Improvement

Skills
Domain Expertise in Loan Originating Systems and exposure to different Lending Products including Islamic Lending
Loan Approval and scoring process, disbursement
Loan Management System (Life Cycle of Loan, Interest Accrual, Interest Application, Recovery etc.)
Technical skillsets on Application architecture, Operating systems, Database, middleware and mobility concepts
Strong technical skills in databases (oracle or SQL)

Systems Analyst wanted by ADCB bank – Abu Dhabi

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ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/24
Ref. JB3812434
Systems Analyst — Bespoke Segment
 
Job Description
To provide day to day transactional assistance and service to end users in the development, installation, delivery, maintenance, and issue resolution and provide support in the area of business applications that best meet end-user business processes and needs to ensure issues and inquiries are resolved in a prompt and effective manner in order to maintain smooth operations and minimise downtime

1.Software Development
Analyse functional and technical specification documents, perform system designing, coding and programing tasks and conduct unit testing to in order to ensure delivery of technology applications in line with business requirements
Conduct source code management in line with the bank’s Code Management Process in order to ensure source code is securely stored and available for re-deployment and enhancement

2.Project Delivery
Participate in business requirement analysis phase of new applications, review business requirements and map it to impacted business applications and convert business requirements into vendor understandable functional / technical specification documents in order to ensure software delivery will be in line with business requirements
Coordinate for software testing, issue resolution, provide end user training and contribute for production deployment by adhering to bank’s technology security / standards in order to ensure robust technology solutions are delivered and deployed
Analyse business requests for system product set up / parameter change, identify required systems / applications, schedule, communicate and execute the changes in order to enable business users to launch the product or perform the requested function to carry out the business transactions

3.Core/Channel Banking Support
4.Software Testing
5.Policies, Processes, Systems and Procedures
6.People Management
7.Customer Service
8.Continuous Improvement

Skills
Knowledge in Retail Banking Systems – Proficient with banking processes viz,Core Banking, Customer Onboarding and Service/relationship management, Payments, lending , investments, banking e-channels
Deep knowledge in Payment Systems SWIFT, UAEFTS, UAEDDS, ICCS, WPS, MT and MX Messages, Sanction Screening, Fees and Charge mechanisms.
Understanding business needs, requirements, and expectations and devising; transforming functional requirement into technical solution
Planning project activities viz., system design, scoping, estimation, tracking, change management, release management, delivery management & post implementation support
Coordinate system development, Testing, Deployment and Training
Technically proficient on programming languages(Java, C++ etc), application servers(IBM Websphere, Weblogic), Enterprise Service Bus(TIBCO), Operating Systems(Windows, AIX), Database(MSSQL, Oracle, Oracle PLSQL)
Good knowledge of SOAP / Web Services, MQ
Basic familiarity with web technologies HTML / XML, java/asp scripts and IIS.
Familiar with SDLC, Agile development methodologies, ITIL framework

IT Systems Manager wanted by ADCB bank – Abu Dhabi

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ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/24
Ref. JB3812438
IT Systems Manager
 
Job Description
To lead and manage technology projects and change initiatives, align technology capabilities with technology and business strategies and needs while effectively allocating resources to support business with the implementation, management and maintenance of the assigned portfolio of banking applications

1.System Management
Manage a portfolio of banking applications along with managing key support processes like problem management and incident management and ensure effective performance monitoring metrics, dashboards and service levels are in place and utilised
Undertake complex technical evaluations of existing infrastructure and ensure priorities are assessed and defined in order to determine upgrade capacity plans and needs that will enhance system performance and put forward comprehensive recommendations Lead capacity planning for new and existing systems and in the resulting technology change that may impact future development in technology services and systems within the bank
Lead development and implementations of processes for ensuring that overall architecture and systems integration of the respective systems acquired by the Bank has a commonality and direction which will be sustainable for the foreseeable future in both banking and technology perspectives

2.Project Management and Change Delivery
Manage and ensure delivery of multiple technology projects and change deliverables in a high priority, medium or strategic level for respective functional area within time and budget, developing project approvals, RFPs, technical documents, procedures, transition plans while contributing to development of detailed business cases in line with the required standard
Lead the adoption of Project Management framework principles in compliance with ADCB standards while recommending improvements to ensure efficient project delivery
Lead the design, development and implementation of technology solutions through business and application architecture principles and maintain efficient and agile technology for the business
Evaluate technology capabilities, system architecture and solution fitment of system design, development, integration and implementation in order to ensure that the developed solutions / systems meet bank’s expansion and technology services requirements

3.Business Alignment

4.Budget Management
5.People Management
6.Policies, Processes, Systems and Procedures
7.Vendor Management
8.Continues Improvement
9.Customer Service
Skills
Minimum Experience
At least 12 years of experience in technology services with a banking industry background, with at least 3 – 5 years in a managerial capacity for management of financial applications/technical systems
Minimum Qualifications
Bachelor’s degree in IT/Computer Science or equivalent
Professional Qualifications
PMP/Prince 2 certification or equivalent
ITIL certification or equivalent
Job Code: 1535

Urban Designer wanted by ATKINS in Dubai

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Atkins global

ME-006029
The Urban Designer will provide technical and professional leadership in the execution of master planning projects in UAE and the wider region, with a particular expertise in creative concept and detailed master planning. The candidate would play a key role in the development of the Atkins’ master planning business in the UAE and the wider GCC region. This individual will also support the UAE team in business development initiatives, bid preparation and marketing.

Job Summary
To be a member of the Master Planning team in the UAE and provide urban planning and master planning design services to external and internal clients as part of the Atkins’ Middle East master planning team. To be involved in strategic planning studies, urban master planning and urban design and public realm projects in the Middle East and Africa.

Responsibilities:
Responsible for the production of drawings (presentation and working drawings), the correctness and ‘absolute accuracy’ of their work, quality, layout and notes by checking oneself before review by the Senior Urban Designer.
To lead an urban design production team proactively under the guidance of an Associate / Senior Urban Designer, and to coordinate with other internal and external disciplines
Proactively interface with Statutory Authorities and develop knowledge of codes, regulations and submission requirements.
To aim for excellence in design quality and documentation, and match or better Atkins QA standards and show commitment to raising Atkins design standards
To keep abreast of the latest software enhancements to increase productivity and to share this knowledge with ones colleagues.
To express the will to improve their skills in design by looking for opportunities to further prove themselves where they see such opportunities arise, and regularly discuss their training program with the HOD to ensure that they are widening their knowledge base
Will be required to travel within the Middle East region to projects in a variety of geographical locations, including Saudi Arabia
Support in the preparation of technical and fee proposals for master planning and urban design projects and other major projects where appropriate
Developing and maintaining relationships with clients, attending meetings, workshops and seminars
Technical Competencies

Essential:
Degree or postgraduate qualification in urban planning or urban design;
Minimum 4 years’ experience in master planning and urban design projects;
Preferable to have relevant experience in the GCC and an understanding of the cultural norms, urban morphology, housing typologies, and/or appropriate design standards in the Emirate and the region and requirements of the region
Sound knowledge of all necessary software programmes including as a minimum CAD, Adobe Design Suites, Sketch up and MS Office. Additionally, a good understanding of GIS and Revit capability is preferable. Knowledge of other necessary software programmes including GIS, CAD, SketchUp, 3D Max etc
Behavioural Competencies:

Essential:
Must have excellent interpersonal skills, be a team player and have a customer focus;
Must have excellent graphic and oral expression capability and be very comfortable with the core of his/her skill set in urban planning and design;
Ability to solve problems by thinking laterally and able to understand the needs and requirements of clients to provide planning and design solutions in a rapidly developing country;
Must be able to work in a large, multidisciplinary, multicultural team and manage challenging multicultural client relationships across a range of geographies;
Must also be a self-starter who can work without direct supervision from senior management and/or peers;
Able to be flexible and adapt to working in a demanding Middle East environment including the need to travel when required.

HSE Advisor wanted by AECOM – Dubai

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Business Line Construction Services
AECOM seeks a highly qualified Safety Officer. The HSE Officer will monitor, advise and report on all activities related to Health, Safety and Environment, AECOM HSE Management System and Project HSE Procedures. To assist in contributing to the safe work environment through encouraging a safe workplace culture and raising awareness to reduce the number of incidents and injuries.

Planning for HSE
Assisting with implementing AECOM‟s OHS plans and strategies
Encouraging a Culture of Safety
Encourage the prompt reporting of hazards & risks
Raise management and staff awareness of safety accountabilities & responsibilities
Ensuring Workplace Safety

Assist in addressing identified actions resultant from SMS and Work Cover audits at sites as required
Liaise with relevant authorities in respect to OHS Issues
Training
Conduct safety induction programs
Administration
Maintain accurate records and filing systems in line with Company and project requirements
Work Cover administration
Return to work coordination
Compile and analysis of work injury statistics
Professional Development

Keep up-to-date with developments in the OHS field including legislation, regulations, guidelines and best practice

Minimum Requirements
Minimum of 5 years’ experience in HSE works in similar Projects out of a minimum of 8 years overall experience
Specific Skills Required

Effective oral and written communication skills. And competent at writing reports – can present views clearly and concisely in good written English.

Detailed knowledge of construction techniques, method statements with knowledge of risk assessments, and identification of risks. Ability to generate HSE audit reports and evaluations

Preferred Qualifications
Diploma from a recognized Institution in a construction related engineering discipline.
Tertiary qualification in OHS desirable
Requisition/Vacancy No. 189737BR

BIM Coordinator wanted by AECOM – Dubai

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Business Line Construction Services
AECOM is currently seeking to hire BIM Coordinator to be based at Dubai. Project BIM Coordinators are project based. Provides assistance to Project BIM Managers (PBM) in QAQC of models, training sessions and facilitating coordination workshops. Provides hands-on support to team members in understanding BIM on projects, writes documents, workshop records, issue trackers and reports on project progress and issues, with the oversight of PBM’s. Acts as the main interface between the project team and contractors for all BIM related issues. From time to time will be required to update models and provide design documentation as part of responses to queries.

Job Duties
Responsible for assisting in the setup of BIM workflows within non-design teams (i.e. – project management, cost consulting, etc).
Develops solutions for variety of technical problems of moderate scope and complexity.
Is able to extract, manipulate, validate and present model information as required for project management, project controls, cost consulting, and other non-BIM producing teams.

Drafts project BIM/GIS management plans, scopes of work and specifications.

Performs model QA/QC checks on projects according to established standards.

Works with project delivery team members to resolve model problems and ensure understanding of project and BIM standards.

Facilitates training sessions with project teams on software applications and processes.

Contributes to the development of processes, procedures, templates and model content for project delivery use.

Researches and develops existing applications and custom applications to aid in project delivery and management workflows.

Works under general supervision.

Specific Skills Required:

Experienced user of cloud-based collaboration platforms, such as Aconex or BIM 360 Field;

Thorough understanding and experience in delivering and managing teams to deliver project data to industry standards (i.e. – IFC, COBie, etc);

Expert in BIM review software such as Navisworks or Solibri;

Expert in BIM authoring software (Civil 3D and Revit are essential);

Experience with programming or visual programming languages (dynamo) highly preferred;

Experience with facilitating workshops;

Experience in writing formal reports and issue trackers.

Person Specification:

Confident and engaging;

Strong problem solving and planning skills;

Strong written communication skills preferred, but not required. (Written skills are a prerequisite for promotion);

Positive attitude;

Willingness to learn and develop;

Ability to communicate effectively;

Attention to details, accuracy and precision of work;

Strong verbal and written communication skills;

Accountability for assigned work;

Passionate about BIM, technology and its application in construction.

Minimum Requirements

1-2 years of hands-on BIM project delivery experience;

3-5 years of AEC Experience;

3 years of Middle East experience preferable.

Additional Comments:

BIM Specialist role for Expo 2020 Construction Supervision project.

Project duration: from Sep 2018 to Mar 2020.

Site based, 6 days / 48 hours per week.

Preferred Qualifications

Diploma in engineering, construction or architecture.

Preferred qualification: B.Sc in Construction Management or Engineering or B.Arch.

Requisition/Vacancy No. 189405BR

Associate Landscape Architect wanted by AECOM – Dubai

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Business Line DP&E
AECOM is currently seeking to hire Associate Landscape Architect to be based at Dubai. The Landscape Architect will work within the Design, Planning and Economics team to complete assignments from concept inception to contract award.
 
Job Duties:
To support the planning and design teams in the production of conceptual and detailed designs and associated contract drawings, presentation drawings, schedules and specifications for landscape and urban improvement schemes.

Work with other project team members to identify and explore appropriate planning and design solutions for landscape and public realm projects.

Work closely with the internal design and planning groups and external consultants to support project teams in creating sustainable, commercially viable landscape designs.

Support senior staff in design of both hard and soft landscape for architectural and urban design projects and competitions

Support the design teams through research into project specific landscape design issues

Support the design studio to produce high quality graphic representations of design solutions for landscape, public realm and master planning projects.

Complete assignments by generating and developing design under guidance

Contribute to preparation of presentations and reports for clients.

Visualisation, concept development and managing high quality design outputs founded on a solid technical and analytical base.

Demonstrate innovation and strong technical knowledge in the approach to problem solving

Using existing and developing new graphic styles and palettes to meet contemporary graphic presentation standards.

Developing technical drawings in Revit and AutoCad platforms.

Producing appropriate illustrative imagery that enhances a range of design elements produced by and for the studio, including plan graphics, section and elevations, perspective images and collages

Assist with the preparation of written and graphic materials for proposals and competitions.

Working autonomously as well as collaboratively.

Demonstrating a detail oriented approach with all platforms of production.

Specific Skills Required:

Proficiency in Adobe Creative Suite, AutoCAD, Revit and Sketch Up software

Strong organizational and time management skills

Strong graphic skills to generate two dimensional and three dimensional design graphics

Strong design skills

Able to work as part of an effective team assisting and supporting team members

Excellent verbal and written communication skills

Ability to work independently as well as in multi-disciplinary teams

Able to manage sensitive and sometimes confidential information

Efficient production manner

Minimum Requirements

Bachelor of Landscape Architecture with a minimum of 3+ years’ experience in Landscape Architecture or related field.
Preferred Qualifications:

Professional accreditation license

Promising portfolio of work which demonstrates technical capabilities in design, visualization, and graphic production

Experience in producing construction documents

Proficiency with ArcGIS, 3D Studio, Rhino

Hand drawing skills

Strong knowledge of local plant materials

Preferred Qualifications

3+ years’ of relevant experience

Cybersecurity Senior Technician wanted by SERCO – Dubai

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Rail OT Cybersecurity Senior Technician – Success Profile
Reporting to: Rail OT Cyber security Team Leader
Division/Function: Transport / Dubai Metro
Base location: Engineering and Maintenance

The purpose of this Rail OT Cyber security Senior Technician position is to:
perform responsibilities for the Cyber Security and Rail Systems Team (CSRST) covering all of Engineering (ATC, Combs, AFC, MEPs, RSK, TRK & Cavils, Depot);
run an on-call system to be point of contact outside of the 24/7 running of the network;
Participate actively to the 5 main cyber security functions: Identify, Protect, Detect, Respond and Recover;
deliver its core objectives, but not limited to:
Cyber security Preventative and Corrective Maintenance of Rail OT machines;
System wide back up of Rail OT machines;

Upgrade of the virus definitions of Rail OT machines;
Log and report on the Cyber security posture and conditioning of Rail OT machines;
Responsible for working in a 24×7 Cyber security Operation Centre (CSOC) environment;
Investigate, document, and report on information security issues and emerging trends;
Provide Incident Response (IR) support when analysis confirms actionable cyber-incident;
Respond to previously undisclosed software and hardware vulnerabilities.

Structure and reporting relationship

This position as Rail OT Cyber security Senior Technicianwill:

report to Rail OT Cybersecurity Team Leader.

Based on the specific requirement of the role

Key accountabilities

Carry out all OT-related cybersecurity preventive maintenance (PM) and corrective maintenance (CM) activities and minor modifications on Rail OT Systems machines to include but limited to, servers, workstations, desktops and laptops. Some of these systems are installed along trackside, whilst others can be found in stations and still some others in depots;
Respond to Cyber Threats from the Cyber Security Operations Center (CSOC), NMOC or Maintenance Centre and control the impact;
Audit the Rail Systems to provide reports on IT/OT misuse under the guidance of Engineering department;
Competent in Cybersecurity threat Management;
Able to run full scenarios for system lock downs due to Cyber threat;
Audits of all Rail Systems and its use within Engineering;
Follow the relevant procedures and work instructions to ensure compliance with the required requirements;
Ensure the maintenance tools & equipment are in good condition;
Produce and maintain accurate maintenance records of Rail Systems machines, equipment performance, work accomplished and other information using a computerized maintenance management system;
Assist the Engineering Systems and/or other technical support staff to implement complex systems or new projects;
Drive work vehicles when responding to emergencies and when required on duty;
Perform shift and emergency duties when required;
Perform and carry out duties as instructed/ directed by theRail OT Cybersecurity Team Leader or/and theRail OT Cybersecurity Manager.

SAE Responsibilities and Information Security Responsibilities

Awareness of the Integrated Management System and the content of the Health, Safety, Quality & Environment and Information Security Policy Statements;
Understanding of personal responsibilities and contribution to achieving compliance with the Integrated Management System requirements, (including but not limited to competence to perform safety critical roles, legal requirements, control measures arisen from environmental impacts and aspects, job safety analysis and information security risk assessment) and the potential consequences of departure from the arrangements in place to deliver the commitments stated in the policies statements above;
To exercise a personal duty of care for their own health, safety and welfare and for those affected by their acts or omissions;
To use safety equipment (including PPE) as required and intended and observe that this is also enforced among subcontractors and third parties working in Serco’s controlled premises/systems
Promote a good HSQE and Information Security culture among their peers, subcontractors and third parties;
Look at ways to conserve energy, water and resources and minimize the generation of waste through personal performance and raise recommendations on how to improve existing processes on this regard within/outside their departments through their Line Manager, Departmental Safety Meetings and any other appropriate available channels;
Protect information assets and data including both electronic and paper based from all threats whether internal, external, deliberate or accidental;
Promote a good HSQE and Information Security culture among their peers, subcontractors and third parties.

Essential technical and professional skills , knowledge and qualifications

Knowledge

Vocational trade certificate or diploma in Information Technology discipline or equivalent;
Working knowledge in maintaining Rail OT Systems machines (servers, workstations, desktops and laptops) and installing third party software would be an advantage;
Good technical knowledge in Operational technology, Industrial controls systems and Cybersecurity;
Basic knowledge in database tables (SQL Server, Oracle or MySQL).

Skills

Must have good eyesight and normal color vision;
Ability to compile simple technical reports, routine business correspondence, prepare method statements and drawings as required;
Possess good communication skills and the ability to manage multiple tasks efficiently and work productively in a fast-paced, team-oriented environment;
Detail oriented, and the ability to handle multiple priorities;
Hold a valid UAE driving license with good driving skill and experience;
Keen interest in IT and OT and its related discipline;
Basic Cybersecurity incident handling skills.

Experience

Minimum 1-year work experience as a computer/systems/cybersecurity technician in Rail OT environment (ICS, SCADA and operations control systems);

Additional/special features of the role

Ensure compliance with the Serco Management System and all relevant business processes, procedures and work instructions to deliver all work with appropriate quality and governance standards;
Act as part of the Cybersecurity and Rail Systems Teamand conduct tasks during the various stages of project management, procurement and FAT/SAT testing as instructed;
Perform all procedures necessary to ensure the safety of information systems assets and to protect systems from intention or inadvertent access or destruction;
Review log files for security products;
Support the Cybersecurity Incident Response activities, support the coordination with other departments to record and report cyber-incidents;
Ensure safety, availability and integrity of all data provided including reporting performance, finance and customer information; reference Serco non-disclosure policy
Perform Cybersecurity Incident Response activities, coordinate with other departments to record and report incidents;
Conduct operating systems, application, and database vulnerability assessments (to include system configuration checks);
Assist in security awareness activities;
Recognizes potential, successful, and unsuccessful intrusion attempts and compromises thorough reviews and analyses of relevant event detail and summary information;
Analyze audit security incident logs for individual or multiple networked devices for sensitive information, unauthorized processes and unauthorized network connections;
Perform security analysis and risk management assessments with guidance;
Maintains current knowledge of relevant technology as assigned;
Participate actively to the Serco Dubai Metro Computer emergency response team activities
Ensures achievement of operational and day to day goals and plans for days ahead;
Decisions impacting own specific area, although made within an existing framework; adapts own knowledge/experience to the situation;
Communicating with Control Centre Controllers;
Communicating with persons responsible for a Track Possession, Worksite or movements of rail vehicles within a Possession;
Establishing, supervising and removing a safe system of work to protect the safety of persons working on or near the track;
Must obtain qualification as Line-Person-In-Charge.