CHANGE SPECIALIST wanted by Emirates in Dubai

Emirates Dubai logo

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Emirates Dubai logo
Emirates Dubai logo

CHANGE SPECIALIST – DATA ANALYTICS – 180000JD
Posted Date: 04-Apr-2018
Closing Date: 21-Apr-2018
JOB PURPOSE
The Enterprise Analytics (EA) Change Specialist (CS) is responsible for engaging stakeholders participating in BI through effective change management practices. Working with the EA Change Manager the role will focus on the people side of change. The CS will work with the wider BI Analytics Team to support changes, mitigate risks associated with change and promote a more effective return to productivity during times of transition.

The CS will possess good knowledge of change management processes, and will develop a change management approach based on the details of the change and the groups being impacted. They will ideally also have some good knowledge of BI applications contained within them, as well as having a strong understanding of the business functions consuming this information.

The CS will partner internally with the education and training manager and knowledge sharing specialist to execute the change program supporting the businesses analytical capabilities in line with the Emirates Group.

Job Accountabilities

– Support the Change Manager to develop an innovative change management plans and activities
– Execute and maintain detailed change management and stakeholder engagement plans
– Develop change management presentations for various stakeholders groups
– Work internally to drive alignment and increase awareness of BI change initiatives
– Work with the Change Manager and the Learning and Development Manager on the design of learning programs to support the effectiveness and adoption of the change
– Track and monitor metrics for success/performance

Job Accountabilities

– Support the Change Manager to develop an innovative change management plan and activities
– Execute and maintain detailed change management and stakeholder engagement
– Develop change management presentations for various stakeholders groups
– Work internally to drive alignment and increase awareness of BI change initiatives
– Work with Change Manager and Learning and Development Manager on the design of learning programs to support the effectiveness and adoption of the change
– Track and monitor metrics for success/performance
QUALIFICATIONS & EXPERIENCE
– University degree in Business, Communication, HR or other related discipline
– 3+ years of relevant business or consulting experience, preferably in change management processes and methodologies
– Computer proficiency with Microsoft Office

Skills/Knowledge
– Key concepts of change management, business intelligence, including data warehousing, BI applications and analytics.
– Key business concepts, particularly as they relate to commercial aviation.
SALARY & BENEFITS
We offer an attractive tax-free salary, paid in Dirhams, the local currency of the UAE. The Dirham is linked to the Special Drawing Right of the International Monetary Fund. It has been held constant against the US dollar since the end of 1980 at a mid-rate of approximately US$1= Dh3.66. Besides travel benefits normally associated with an airline, more information on employee benefits is available within the ‘Working Here’ section of this site. By viewing the ‘Dubai Lifestyle’ section in the site you can also consider the benefits of Dubai as a location to live and work in.

KNOWLEDGE SHARING SPECIALIST wanted by Emirates in Dubai

Emirates Dubai logo

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Emirates Dubai logo
Emirates Dubai logo

United Arab Emirates
KNOWLEDGE SHARING SPECIALIST – 180000JE
Posted Date: 04-Apr-2018
Closing Date: 21-Apr-2018
JOB PURPOSE
The Knowledge Sharing Specialist is accountable for the creation and distribution of key information regarding usability, content and general interest to stakeholders participating in Business Intelligence programs. Working with the Change Manager, the role will create and disseminate key information that supports the rollout and adoption of the Business Intelligence programs within the Emirates Group.

The Knowledge Sharing Specialist will possess good knowledge of BI applications and the data contained within them, as well as having a strong understanding of the business functions consuming this information. The function ensures that stakeholders are informed about developments within the program, and how these benefit or affect users. The role will utilize multiple communication channels and techniques to ensure timely, relevant and informative messaging is delivered to key stakeholders across the business.

The Knowledge Sharing Specialist is part of the BI Adoption stream of work, and will partner internally with the EA Change Manager and the learning and development team to fulfil the full adoption program required to successfully transform the business analytical standards and capabilities in line with the Emirates Groups standards.

Accountabilities
– Creation of release notes, newsletters, content catalogues, portfolio updates and other relevant documentation from the BI program to various stakeholder groups across the business.
– Design the framework for creation, storage and sharing of BI program collateral including user guides, manuals and newsletters.
– Design standard templates and protocols to ensure consistency of documentation on frequently distributed communications to internal stakeholders.
– Establish a network of key stakeholders across business groups to ensure that information being distributed is relevant and aligned with current needs of stakeholders. This will ensure that the flow of information from the program is relevant, timely and in a format that is easily understood.
– Contribute to the distribution of information through the BI user support portal, salesforce.com BI page and Yammer groups, which delivers communications through mass consumption mediums.
– Establish regular interactions at a group or individual level where required to ensure vital information and updates are shared with stakeholders proactively.
– Attend agile team meetings and program updates to ensure the capture of relevant information, and ensure that appropriate communication points are captured and distributed to key stakeholders as required in a timely and efficient manner.
– Any other duties as required by the EA Change Manager.

QUALIFICATIONS & EXPERIENCE
Skills
– Strong written and verbal communication skills
– Excellent teamwork and interpersonal skills
– Comfortable working in an ambiguous environment with pressing deadlines
– Ability to build credibility and develop internal client relationships
Experience
– 3+ years of relevant business experience,
– University degree in Business, Communication
– Computer proficiency with Microsoft Office
Knowledge
– Key concepts of change management, business intelligence, including data warehousing, BI applications and analytics.
– Key business concepts, particularly as they relate to commercial aviation.

SALARY & BENEFITS
We offer an attractive tax-free salary, paid in Dirhams, the local currency of the UAE. The Dirham is linked to the Special Drawing Right of the International Monetary Fund. It has been held constant against the US dollar since the end of 1980 at a mid-rate of approximately US$1= Dh3.66. Besides travel benefits normally associated with an airline, more information on employee benefits is available within the ‘Working Here’ section of this site. By viewing the ‘Dubai Lifestyle’ section in the site you can also consider the benefits of Dubai as a location to live and work in.

Internal Communications Manager wanted by FlyDubai in Dubai

FlyDubai logo

FlyDubai logo
FlyDubai logo

 
Internal Communications Manager
 
This role is responsible for conducting all aspects of Internal Communications within flydubai, ensuring policies are aligned with the company’s goals and objectives. To ensure communications are effective, well designed and executed, timely and appropriate. To achieve understanding throughout the company of what flydubai stands for and creating an environment in which employees are communicated with and listened to. To help ensure flydubai staff ‘live’ the brand at all levels of the organisation. To ensure an accurate, timely and appropriate flow of information throughout all levels of the organisation.
 
Key Activities

1. Manage communications to a broad range of stakeholders and cultures, remaining cognisant that two-thirds of our employees are not office-based, targeting and delivering communications appropriate to all employees.
2. Draft and distribute clear, creative and effective internal communications.
3. Apply excellent written and verbal communications skills to every task.
4. Create and maintain our internal communications guidelines which will form part of the PR Toolkit.
5. Build a strong network of relationships internally that will enable effective communication across flydubai, in particular, working closely with our Human Resources (HR) and Learning and Development departments.

6. Ensure alignment and co-ordination on content and timing with any related external communications, working closely with the media relations team to deliver this.
7. Develop and manage flydubai’s corporate Intranet on SharePoint. Gain an understanding of what news our colleagues would like to hear about, what channels they would like to receive this news and with what frequency. Work closely with our Digital Communications Specialist to develop content to help drive engagement with our employees.
8. Develop and implement creative feedback channels via the Intranet, staff meetings, and other tools, including working closely with HR on employee surveys.
9. Work closely with our Events team to create and deliver a range of internal events that provide platforms for us to engage with our employees.
10. Assist in preparing and managing the internal communications aspect to flydubai’s issues management toolkit and crisis communications plan ensuring that it is kept up to date with all relevant internal contacts.
11. Develop our approach to Corporate Social Responsibility developing guidelines for charitable support.
12. Develop measurement tools to gauge effectiveness of the internal communications strategy.

Qualifications:

MINIMUM QUALIFICATIONS / EXPERIENCE/ KNOWLEDGE / SKILLS

Minimum Qualification

• University Degree or equivalent

Experience

• Minimum of 4 years’ experience in a similar role in the private or public sector
• Previous experience in the aviation or travel industries is preferred.

Additional Requirements

• Previous airline experience desirable but not essential
• Implementing and maintaining a company intranet
• Experience of working in and with a multicultural organization
• Excellent written and verbal English language skills

CORE COMPETENCIES

• Customer Focus
• Team work
• Effective Communication
• Personal Accountability & Commitment to achieve
• Resilience and Flexibility (Can do attitude)

 

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External Communications Manager wanted by NAWAH, UAE

Nawah UAE

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Nawah UAE
Nawah UAE

Posted Date: Mar 08, 2018
Expiry Date: Unlimited
Ref. JB1100000281 Post Share Tweet
External Communications Manager (UAE National)
Job Description
To develop strategic communications initiatives and media relations activities to further Nawah Energy Company’s reputation as a world-class nuclear energy provider. To support Nawah’s corporate image by promoting its strategy, giving visibility to its business, products or corporate announcements and by enhancing Nawah’s reputation with its external stakeholders.

Strategic Planning
Plan, create and implement short and long-term strategies to improve Nawah Energy Company’s bottom line and achievements.
Develop and deliver a Nawah external communications plan, aligned to the strategic objectives of the business and liaise with internal communications to ensure one cohesive plan.
Report progress monthly to key stakeholders which include leadership team, account managers, sales and marketing.
Develop speaker programs with relevant materials to support and guide spokes persons.
Develop, implement and drive execution of corporate media relations plans and reputation strategies.

Develop strategic positioning opportunities and storyline pitches associated with larger programming.
Devise strategic and tactical communications initiatives to drive business results, and protect and enhance the brand and reputation of the company.
Work closely with Internal Communications to ensure that key external announcements, campaigns etc. are fully communicated to all staff in a timely, creative and effective way.
Explore global best practices and introducing original and imaginative approaches to communication challenges
Introduce tactical campaigns to drive home the ‘Culture of Safety’.

Cross Functional Awareness

Understand and effectively work with and communicate in a multi-cultural, multi-discipline working environment with an aim to achieve better results company wide.
Collaborate with other departments in the communications function to ensure consistent representation of initiatives across all audiences and channels.
Implement communications milestones to operationalize the communications plan and align activities to business objectives.
Use metrics to evaluate the impact and results of internal/ external communications strategies and initiatives.
Integrate new communication approaches.
Leverage automation and/ or operations tools as much as possible.
Stakeholder Engagement

Partner with Nawah Energy Company media leads and agencies in the region to ensure consistent and locally relevant communications.
Support and manage effective crisis communication policies and procedures, consult on all incidents and events, and participate in managing through crises and crisis aftermath as needed, including writing of customer communications and other external messaging.
Build and maintain collaborative relationships with key stakeholders, including advocacy groups, and professional and industry organizations such as WANO, IAEA, and FANR.
Serve as Nawah Energy Company representative on related communications consortiums.
Connect external events and issues impacting the Nuclear Energy industry and influence Nawah Energy Company’s communication strategies.
Support management of public relations agency and define media relations scope of work.
Create “Best in Class’ media channels and communication tools that include press materials and online newsroom content.
Support press and media relations activities that appropriately position Nawah in business print, broadcast, electronic media, and social media
Work with Government Affairs to identify and communicate with interest groups, policy makers and local government, on policy and issues specific to them.
Digital Strategy or Content Management

Coordinate with other members to curate, edit and write content for Nawah websites; own brand and partner emails; newsletters; campaigns; social media channels and blogs which includes 3rd parties.
Define strategy and execution plan to elevate Nawah Energy Company’s on-line reputation and perception.
And number of other responsibilities in other fields.

Skills
Bachelor degree in Public Relations, Corporate Communications, Journalism or related field
10 years of corporate communications experience with with substantial experience in government relations, media relations and brand development
Broad experience developing and executing strategic communications plans and correlating metrics.
Established relationships with key media contacts across all mediums (print, broadcast, online, etc.) highly desirable
Experience with arranging and executing internal events on large scales as well as dealing with VIP protocol and visits
Experience within the energy industry is a plus
Has extensive experience with and has been trained on crisis communications

Internal Communications Manager wanted by NAWAH UAE

Nawah UAE

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Nawah UAE
Nawah UAE

Posted Date: Mar 08, 2018
Expiry Date: Unlimited
Ref. JB1100000282 Post Share Tweet
Internal Communications Manager (UAE National)

Job Description
To develop and manage strategic internal communication, campaigns and implement new team-member facing communication strategies company-wide as well as lead a team of internal communication professionals.
Strategic Planning
Plan, create and implement short and long-term strategies to improve Nawah Energy Company’s bottom line and achievements.
Develop integrated internal communications and engagement strategies/ action plans across multiple channels to ensure the Nawah initiatives aligned to the objectives are consistent, creative and measurable.
Promote and support Nawah internal communication and engagement across the organization’s divisions whilst providing effective support and counsel to senior and functional leaders to help deliver internal communication and engagement with their divisions.
Liaise with External Communications to ensure that key external announcements, campaigns etc. are fully communicated to all staff in a timely, creative and effective way.
Build and maintain relationships with functions and internal stakeholders.
Lead internal stakeholders outreach to ensure alignment with other functions and to keep a track of all functions requirements and communications activities.

Internal Communications
Ensure the Internal Communications division receive the training, development and career opportunities.
Oversee the internal engagement campaigns to ensure proper and effective delivery of key messages to meet its objectives.
Promote the customer service approach internally and effectively support functions through the different communications channels.
Lead, manage and oversee events and activities carried out by the department or for other functions to maximize the level of employees’ engagement and involvement.
Manage and maintain a thorough corporate calendar in line with the other communications team in order to enable the team and the other functions to plan accordingly.
Promote the corporate identity throughout the different internal engagement activities and aspects.
Lead the oversight of Nawah brand and ensure that all corporate deliverables are within the rules and regulations of Nawah brand guidelines.
Manage the correct use of Nawah Corporate branding guidelines across the corporation, both externally and internally to protect the corporate reputation.
Oversee and manage all creative production and artwork.
Ensure alignment with the digital communications and stakeholders relations divisions when preparing and executing messages, activities and events.
Apply best practices and lessons learned from previous experiences provided by the observations and the hosting function.
Introducing tactical campaigns to drive home the ‘Culture of Safety’.

Stakeholder Engagement

Build an internal network to influence others and make things happen in Nawah Energy Company’s favor in line with the business plan and overarching strategy.
Act as the point of contact for internal and external stakeholders in the areas of responsibility that are associated to the job, seeking to build and nurture mutually beneficial working relationships.
Ensure that stakeholders are recognized as partners in the development and delivery of strategic goals.
Develop and implement stakeholder engagement strategies including informing, consulting and involving stakeholders where relevant and evaluating the effectiveness of these strategies.
Advise senior management of issues and/ or risks to stakeholder relationships as soon as they arise to manage risks and prevent errors.
Ensure that management and staff understand the value of – and are committed to – the genuine participation of stakeholders in the development of products and services designed to meet stakeholder needs.
Manage the effective delivery and ongoing implementation of a stakeholder contact management system.
Manage and measure stakeholders’ satisfaction and find solutions to findings.
And number of other responsibilities including people management, excellence and quality management, safety etc.

Skills
Bachelor’ degree in Public Relations, Corporate Communications, Journalism or related field
10 years of corporate communications experience with at least 5 years of internal communications experience.
Experience with change management and employee engagement activities.
Experience within the energy industry (preferred).
Has extensive experience with and has been trained on crisis communications (preferred).

MARKETING COMMUNICATIONS MANAGER wanted by DNATA Dubai

Dnata Dubai logo

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Dnata Dubai logo
Dnata Dubai logo

United Arab Emirates
MARKETING COMMUNICATIONS MANAGER – DNATA – 180000AZ
Posted Date: 01-Mar-2018
Closing Date: 08-Mar-2018
JOB PURPOSE
Manage, plan and support the business to meet its business objectives and goals through the delivery of innovative, creative, efficient and cost effective integrated communications strategies and solutions that are aligned to regional business and customer needs. Develop, manage and implement a fully integrated communication plan for a portfolio of Emirates Group companies including dnata International and Dubai based operations, in partnership with the Corporate Communications, Marketing and Brand Team of Shared Services, Specialists and Agencies.

Job Outline:
Develop marcomms plans with the key dnata stakeholders in collaboration with client departments and other key stakeholders in and outside Corporate Communications, Marketing and Brand (eg, Corporate Communications, Marketing and Brand Specialists), and incorporating appropriate research on the client markets and customer behaviours.

Be the single point of contact between the business and the Corporate Communications, Marketing and Brand team to ensure that all briefs and projects are aligned across the business and across Corporate Communications, Marketing and Brand disciplines so as to maximise return on investment, and develop trusted advisor status through excellent customer (internal) relationship management competencies.

Build strong collaborative relationships with client departments, also with Corporate Communications, Marketing and Brand management team, to respond to client tactical needs as well as meet strategic objectives.

Understand the commercial business needs and wants to enable client departments better influence on how budget is spent in line with their business needs.

Specify and commission market and customer research, in collaboration with Shared Services, so that deliverables to the business are aligned with their needs and corporate marcomms solutions can be tailored as appropriate.

Ensure that all projects are project managed to the standards set by the Corporate Communications, Marketing and Brand project management framework, to ensure delivery of assignments within scope, time, quality and cost and maintain the CC Project portfolio for the client portfolio.

Stay fully aware of, and report on, business performance, competitive trends, and emerging industry trends that effect the performance of the brand and company reputation so as to be able to advise on how to adjust short, medium and long term strategies and plans.

Ensure accuracy of communications briefs for specialists and agencies and ensure that the outputs provided meet Corporate Communications, Marketing and Brand’s clients’ requirements or objectives and are on-strategy and are cost effective.

Effectively manage and utilise the services of all agencies, and other suppliers servicing the business, and manage internal and external resources to ensure cost management and operational efficiency targets are met without compromising quality and standards. Participate in agency performance evaluation and selection.

In collaboration with Vice President dnata and Group Services, Specialist services agencies and other sources of knowledge lead advocacy and education about marcomms best practice among business stakeholders so that they are fully aware of how best to leverage all forms of marcomms.

QUALIFICATIONS & EXPERIENCE

SALARY & BENEFITS
We offer an attractive tax-free salary, paid in Dirhams, the local currency of the UAE. The Dirham is linked to the Special Drawing Right of the International Monetary Fund and it has been held constant against the US dollar since the end of 1980 at a mid-rate of approximately US$1=Dh3.66. Besides generous travel benefits normally associated with an airline, this managerial role also has excellent leave and health care packages, accommodation, power and water paid for, along with transport benefits, life insurance and other employee benefits making the role attractive to high performers. By viewing the ‘Dubai Lifestyle’ section in the careers website you can also consider the many benefits of Dubai as a location to live and work in.
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