Bellman wanted at Lapita resort hotel – Dubai

Lapita Hotel Dubai

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Lapita Hotel Dubai
Lapita Hotel Dubai

Job Number 18001KDN
Job Category Rooms and Guest Services Operations
Location Lapita, Dubai Parks and Resorts, Dubai
 
Schedule Full-time
Position Type Non-Management/Hourly

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Lapita is a Polynesian themed hotel, located in the heart of Dubai Parks and Resorts. A hotel which is dedicated to families and friends who want to stay close to all the activities that the theme parks will be offering. With 504 rooms, including 60 suites and 3 villas, Lapita is the perfect relaxation point after a day of adventures and fun. Part of Marriott’s Autograph Collection this amazing hotel offers five food and beverage outlets, two outdoor pools and a lazy river, a spa and health club, Luna & Nova Kids & Teens Club as well as meeting and event facilities. The hotel’s name was inspired by the pre-historic Pacific Ocean people and their journey and settlement into the Islands ( the Lapita movement ). The design draws its inspiration from the exotic Polynesian tropical landscapes, featuring Polynesian flowers, lagoon-style pools, and themed activities.

Marriott’s Autograph Collection features a select group of upscale and luxury independent partner hotels, each with its own distinct personality, experience, style and features. Located in major cities and desirable destinations around the world, Autograph guests favor hotel stays that reflect their own unique and personal styles. Be a part of our team and deliver an innovative guest experiences that resists predictability.

Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.

Bellboy wanted at Pearl Rotana – Abu Dhabi

Pearl Rotana hotel Abu Dhabi

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Pearl Rotana hotel Abu Dhabi
Pearl Rotana hotel Abu Dhabi

Expiry Date: 2018/10/15
Ref. JB3829429
Front Office – Bellboy
Pearl Rotana
 
Job Description
We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Bellboy you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:
 
• Receive guests in a professional and friendly manner, exceeding guest expectation from arrival through to departure

• Maintain effective communication with all related departments to ensure smooth service delivery

• Maintain an up to date knowledge of the hotel and local services

• Maintain awareness of guest profile through Opera guest profile system

• Ensure that the guest luggage is carried from arrival point to room and from room to departure point on check out

• Handle all messages, mail and packages for guests and employees, ensuring they are delivered at the appropriate time in a professional manner

• Deliver morning newspapers to rooms

• Deliver guest messages and other deliveries immediately without delay in a professional manner

• Ensure concierge desk and store room is clean tidy and well organized

Skills
Education, Qualifications & Experiences

You should ideally have a diploma in hospitality or a vocational training in the concierge section within a hotel. Good English communication skills along with strong interpersonal abilities are essentials.

Bellboy wanted at Media Rotana – Dubai

Hotel Media Rotana Dubai

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Hotel Media Rotana Dubai
Hotel Media Rotana Dubai

Expiry Date: 2018/11/18
Ref. JB3811129
Front Office – Bellboy
Media Rotana
 
Job Description
We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Bellboy you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:
 
• Receive guests in a professional and friendly manner, exceeding guest expectation from arrival through to departure

• Maintain effective communication with all related departments to ensure smooth service delivery

• Maintain an up to date knowledge of the hotel and local services

• Maintain awareness of guest profile through Opera guest profile system

• Ensure that the guest luggage is carried from arrival point to room and from room to departure point on check out

• Handle all messages, mail and packages for guests and employees, ensuring they are delivered at the appropriate time in a professional manner

• Deliver morning newspapers to rooms

• Deliver guest messages and other deliveries immediately without delay in a professional manner

• Ensure concierge desk and store room is clean tidy and well organized

Skills
Education, Qualifications & Experiences

You should ideally have a diploma in hospitality or a vocational training in the concierge section within a hotel. Good English communication skills along with strong interpersonal abilities are essentials.

Chief Bellman wanted at Aloft hotel – Abu Dhabi

Aloft hotel Abu Dhabi

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Aloft hotel Abu Dhabi
Aloft hotel Abu Dhabi

Job Number 18002DYZ
Job Category Rooms and Guest Services Operations
Location Aloft Abu Dhabi, Abu Dhabi, United Arab Emirates
 
Brand Aloft Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

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At Aloft Hotels we’re wired for next generation travelers who love open spaces, open thinking, and open expression. Aloft provides a space where style is necessary, social scenes are vibrant, and where the only direction is forward. Our guests are tech savvy and confidently social, with an eclectic style they’re not afraid to show. We understand what our guests need, so we provide an affordable option for the tech-savvy design guru. We’re looking for innovative self-expressers who aren’t afraid to draw outside the lines. If you are someone who appreciates tech-forward features and vibrant social scenes, then we invite you to explore a career with Aloft Hotels.

Aloft Abu Dhabi – the first hotel to open in our EAME Division (Europe, Africa and the Middle East), introduces style at a steal to a modern Middle Eastern metropolis.

Boasting 408 spacious loft-like rooms, cutting-edge technology and a vibrant, energizing social atmosphere, Aloft Abu Dhabi is ideally positioned in the ultra-modern Abu Dhabi National Exhibition Centre (ADNEC), a micro-city of restaurants, a marina and only 20 minutes away from a bustling downtown featuring cosmopolitan culture, lush public parks and a scenic promenade.

Job Summary

Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests. Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.

Bellman/ Concierge wanted at Westin hotel – Abu Dhabi

westin hotel abu dhabi

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westin hotel abu dhabi
westin hotel abu dhabi

Job Number 18002AWK
Job Category Rooms and Guest Services Operations
Location The Westin Abu Dhabi Golf Resort & Spa, Abu Dhabi
 
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

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At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.

Job Summary

Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests. Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.

Bellman wanted at EDITION hotel – Abu Dhabi

Edition hotel Abu Dhabi

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Edition hotel Abu Dhabi
Edition hotel Abu Dhabi

Job Number 18001I4Z
Job Category Rooms and Guest Services Operations
Location The Abu Dhabi EDITION, Abu Dhabi, UAE
 
Schedule Full-time
Position Type Non-Management/Hourly

JOB OVERVIEW:
Support all property operations, ensuring that the highest levels of hospitality and service are provided. Responsible for all Bell and Door functions. Areas of responsibility include but are not limited to: providing a professional and personalize welcome experience to guests and visitors; greeting and escorting of guests to their rooms; luggage storage and retrieval as well as loading and unloading from the car; Supply guests with directions and arrange transportation.

BUSINESS CONTEXT:

EDITION is the industry’s first truly global lifestyle hotel brand that successfully combines a personal, intimate and unique hospitality experience on a global scale. Developed in collaboration with Ian Schrager and Marriott Intl., EDITION combines outstanding innovation and design with the highest levels of service execution. It achieves this goal by bringing great personal, friendly, modern service as well as outstanding, one-of-a-kind food, beverage and entertainment offerings… “all under one roof”.

EDITION responds to new emerging cultural and social imperatives. It reflects these changing lifestyles and caters to a vast underserved market of guests expecting and in turn demanding a unique experience, not merely a place to sleep. Each hotel is rare in its individuality, authenticity, originality and unique ethos that reflects the best of the cultural and social milieu of its location and of the time.

EDITION is about an attitude and the way it makes you feel rather than the way it looks. The attitude comes alive to guests via their senses. The brand has unique language, modern visual appeal, music and scent.

SCOPE MEASURES:

A Full-Time position based at The Abu Dhabi EDITION
Size of Unit (Number of Rooms) – 198 Rooms and 57 Residences

REPORTS TO: Head Concierge

STANDARD SPECIFICATIONS:

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities and aptitudes to perform each duty proficiently.

QUALIFICATIONS:
High school diploma or GED equivalent.
No supervisory experience is required.
UAE driving license is a must.

ESSENTIAL JOB FUNCTIONS:
Main Responsibilities
Be familiar with Hotel services, operational hours and ongoing promotions.
Have a thorough knowledge of The Abu Dhabi EDITION product and services.
Ensure all forms of communication are used to full capacity and relevant information is handed over to the next shift.
Greet guests and inform them of property amenities, services, and hours of operation, and local areas of interest and activities.
Open doors and assist guests/visitors entering and leaving property.
Assist with luggage storage and retrieval.
Transport guest luggage to and from guest rooms and/or designated bell area.
Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage.
Supply guests with directions.
Arrange transportation (e.g., taxi cab, shuttle bus) for guests/visitors, and record advance transportation request as needed.
Dispatch bell/door/valet employees as needed.
Communicate parking procedures to guests/visitors.
Park and retrieve from parking guests cars.
Serve as a departmental role model, and assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees.
Develop and maintain positive working relationships with others.
Welcome and acknowledge all guests according to EDITION standards.
Thank guests with genuine appreciation.
Speak with others using clear and professional language.
Ensure adherence to quality expectations and standards.
Ensure proper use of the telephone etiquette as per EDTION standards.
Establishes and maintains open, collaborative relationships with other employees.
Perform any other reasonable job duties as requested.

Bellman wanted at W hotel – Dubai

w hotel dubai

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w hotel dubai
w hotel dubai

Job Number 18000HFT
Location W Dubai – Al Habtoor City, Dubai, UAE
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.
We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 75 pounds. Stand, sit, or walk for an extended period of time or for an entire work shift. Move at a speed that is required to respond to work situations (e. g., run, walk, jog). Read and visually verify information in a variety of formats (e. g., small print). Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable persons on property premises. Perform other reasonable job du