Facilities Manager wanted – PARSONS – Abu Dhabi

APPLY HERE

Parsons logo Dubai

REF: 53692
POSITION OVERVIEW:
 
The Facilities Manager will supervise a group of non-exempt employees engaged in one or more aspects of facilities maintenance (both inside and outside) within a building complex. He/she will be responsible for day to day office operations and procedures and will manage all facility related activities at multiple properties. He/she will monitor work order requests expeditiously and brings them to a satisfactory conclusion and functions as a liaison with building property management. The Facilities Manager will establish and maintain frequent contact and collaboration with business unit senior managers and financial officers to ensure alignment with the latest business direction and real estate strategies. Moreover, he/she will interface with Procurement on the evaluation and selection of vendors and suppliers. The Facilities Manager will be responsible for maintaining a consistent and appropriate aesthetic for the interior, as well as the exterior environment, as necessary and required, provide facilities support in the areas of project tracking, space planning, workplace standards site plan maintenance, as well as business continuity, sustainability and safety programs.

SPECIFIC RESPONSIBILITIES:
 
Works with the Facilities Director to develop systems and procedures for facility maintenance and security, and to establish and maintain budgets, standards, adequate staffing levels, and schedules.
Makes recommendations to the Facilities Director for improvements to existing operations.
Installs proper security, fire equipment, and monitoring measures.
Manages regional buildings including capital projects, build-outs, moves/adds/changes and maintenance ensuring smooth completion.
Provides moving, furniture, and infrastructure planning and implementation.
Works with and obtains consensus among local office management to determine the best current utilisation of an office and its future requirements.

Assigns work to employees, oversees, and tracks the completion of work assignments.
Provides input to and may administer the department merit budget. With Facilities Director approval, originates salary actions, promotions per approved salary plan.
Interviews and selects personnel for assignment.
Maintains clear and concise work standards and goals; provides training and development; completes performance evaluations, conducts employee counselling, takes corrective action as necessary.
Serves as a prime liaison with building management and maintenance for more than one office location.
Serves as a primary employee point of contact for all facilities related issues for more than one office location.
Collaborates with other operations support functions (Repro/IS/Security).
Acts as Security/Emergency Coordinator, supporting office business continuity plan (Safety coordination if Safety is not represented on site).
Manages maintenance of AEDs (Automated External Defibrillator), fire extinguishers and first aid supplies.
Acts as a member of Office Safety Committee.
Encourages safe and secure work environment and practices.
Maintains local evacuation plans for emergencies.
Provides input for the annual budget.
Ensures adherence to all corporate, contractual, ethics and safety standards, policies and procedures.
Performs other responsibilities associated with this position as may be appropriate.

PREFERRED EDUCATION/EXPERIENCE:

Bachelor’s degree in Business Administration (or equivalent) and a min. of 10-12 years of related experience in facility management.

Revenue Executive (Inventory) wanted – Ritz hotel – UAE

ritz carlton hotel Ras Al Khaimah UAE

APPLY HERE

ritz carlton hotel Ras Al Khaimah UAE
ritz carlton hotel Ras Al Khaimah UAE

Posting Date Oct 10, 2018
Job Number 18002UQQ
Job Category Revenue Management
Location The Ritz-Carlton Ras Al Khaimah, Al Hamra Beach, Ras al Khaimah UAE
 
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

Job Summary

Monitor, process, and track sales turnovers and perform administrative duties to maintain accuracy of hotel inventory. Input and access data in sales systems. Promote awareness of brand image, both internally and externally. Be proficient in systems audits and training with emphasis in Sales Force Automation and Next Generation System.

Follow all company policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested.

Reservations Agent – Towers Rotana – Dubai

Towers rotana hotel Dubai

APPLY HERE

Towers rotana hotel Dubai
Towers rotana hotel Dubai

Expiry Date: 2018/11/23
Ref. JB3839210
Revenue – Reservations Agent
Towers Rotana
 
Job Description
We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure smooth and efficient service delivery and your role will include key responsibilities such as:
 
• Process and confirm guest room reservations made by clients on the phone, letter or fax
 
• Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations

• Remain up to date with all the promotions in and around the hotel and follow established procedures to process all room reservations, rates, confirmations, hotel facilities, etc.

• Show complete product knowledge, understand rate structure and apply rate management

• Maintain established filing system for all correspondence and collate reports as required by Reservations Manager or Supervisor

• Promote and maintain good public relations and endeavors to maximize business

• Maintain an accurate room status at all times

• Ensure all incoming calls are answered as per the Rotana standards, information received by fax is inputted and check constantly the incoming e-mails

• Organize visa request for hotel guest as per hotel policy and up-sell whenever an opportunity is identified

Skills
Education, Qualifications & Experiences

You should have a diploma / degree within the hospitality field and previous experience in hotel reservations. You must be a computer literate with excellent communication skills, written and oral proficiency in English, while additional language skills are an asset.

Recruiter – Arabic Speaker wanted at SERCO – Dubai

Serco logo

APPLY HERE

Serco logo
Serco logo

Career Opportunities: Recruiter – Arabic Speaker (53761)
Req ID 53761 – Posted 04/10/2018 – United Arab Emirates – Dubai – HR Professionals – Full Time
Serco is a FTSE 250 international service company which combines commercial know-how with a deep public service ethos.
Serco customers are looking for expertise in managing their people, processes, technology and assets more effectively. We advise economic decision makers, design innovative solutions, integrate systems and – most of all – deliver quality services directly to the public.
Serco supplies to governments, government enterprise, agencies and companies who seek a trusted outsourcing partner with a solid track-record of service excellence. Serco people offer operational, logistical and technical expertise in the Transport, Justice and Immigration, Defence, Education and Healthcare industries as well as in the commercial sectors of Facilities Management.
Serco Middle East have been in the Region since 1947, starting out delivering Air Traffic Control Services in Bahrain; a service we are proudly still running today and have expanded to include many other Airports in the region.
We have expanded significantly since that time across the UAE, Saudi Arabia, Qatar and Iraq. We have been supporting the RTA to operate the Dubai Metro since 2009 and have launched the flagship Saudi Arabia Passenger Rail service from Riyadh to Qassim in 2017. We deliver Facility Management services to Hospitals, Universities, Airports, Military Facilities and Commercial Estates in the UAE and large-scale medical facilities in Saudi Arabia. We also deliver staff training and education to selected officers of the Qatar Armed Forces at the Officers’ training institute located at the Ahmed Bin Mohammed Military College in Doha.
Focussing on our core values, and creating a positive environment for employees to thrive, we look forward to a bright future as we continue to grow with the region.

We are looking for a highly motivated and committed Recruiter to look after the Serco Middle East Transport Sector. Serco operates in five major geographies: UK, Europe, Americas, Middle East, and Asia Pacific) and a global BPO services business (Serco Global Services – SGS).

Serco was established in the Middle East in 1947. The business has matured rapidly in recent times, growing from £46.3mn in 2008 to £140mn in 2010 to £300mn in 2014. Its portfolio includes Light Rail, Air Traffic Control, Integrated Facilities Management and Technology, with Healthcare and Vocational Training as key emerging sectors. Serco runs the iconic world class Dubai Metro and is also responsible for most of the Air Traffic control business across the Middle East, including Dubai Airport. Bayed University and Cleveland Clinic Abu Dhabi are key Facilities Management contracts.

The Middle East business has historically been UAE-focused, with more recent growth in Bahrain, Iraq, Qatar and The Kingdom Of Saudi Arabia. In line with the wider group strategy, the CEO Middle East role is critical to growth within existing and new geographies and sectors.

The key purpose of this role is to support the hiring of all required staff into the Transport for Serco Middle East. The role will be responsible for enhancing organizational effectiveness through ensuring the best quality candidates are identified and selected appropriately, and within required timeframes. The role will also provide support to other sectors hiring needs when required.

 

Reason for role

The Serco Middle East business is seen as a growth engine for Serco Group. The Middle East strategy and organisational structure is aligned to a number of the five pillars established through the strategic review as core foundations for the growth of Serco, including Transport, Aviation and Health/Facilities Management.

To enable Serco Middle East to deliver on its revenue and growth targets, the quality and timeliness of the supply of resources is a critical component. This means ensuring that the Transport business is able to meet client requirements for personnel, with the correct skills levels, at the time committed to the client. To achieve this, the role has to gain knowledge of the current and future resourcing requirements, have a good market knowledge to understand where to obtain the resources and be able to work with the recruitment team to deliver.

Structure and reporting relationship

The role will report to the Recruitment Manager, Transport.

Key Stakeholders to the role will be

Transport HR Business Partner’s direct reports
Hiring Managers in the Transport business
Recruitment Team and wider HR team
Wider Serco Middle East support teams including Finance, Bidding and Commercial Teams

Key Responsibilities

Own the end to end recruitment process for Transport, typically for Grades up to 15. The end to end process includes:
Complying with the internal job posting policy;
Managing external sourcing channels;
Building and managing candidate pipelines;
Screening CVs;
Managing rejections;
Arranging assessments;
Overseeing logistics;
Collating information; and
Ensuring Candidates are managed through the onboarding process.
Be responsible for delivering against the Transport sourcing strategies for roles including mass hiring, direct sourcing, Contingency and Retained Agency use.
Be responsible for delivering “project” recruitment and mobilizations within their assigned business units
Research and recommend channels to recruitment. e.g. search firms national/local publications, trade magazines, career fairs, universities and internetetc
Pre-screens candidates and attends interviews with Line Managers for assigned roles to ensure the best quality candidates are identified and selected appropriately
Draft interview questions and determine the appropriate interview pack and technique based on level of role. Advises and supports the Line manager accordingly
Ensure Line Managers are recruiting within the agreed organisational parameters and governance procedures
Ensure Line Managers are well equipped to make the right hiring decisions and ensure the end to end hiring process is smooth and efficient
Works with, develops and manages the relationships with recruitment agents as preferred suppliers to Serco
Implements assessment methodologies as required for the roles, including psychometric testing
Carry out analysis of data and work to create meaningful MI around recruitment activity
Work closely with Line managers to ensure hiring strategies are implemented and the hiring parameters are met
Carry out ad-hoc project work as directed by the Recruitment Manager
Protect information assets and data including both electronic and paper based from all threats whether internal, external, deliberate or accidental;
Promote a healthy and hard-working culture among their peers, subcontractors and third parties
Assume the responsibilities of the Sr. Recruiter in their absence

Administration Assistant wanted by SERCO – Abu Dhabi

Serco logo

APPLY HERE

Serco logo
Serco logo

Career Opportunities: Administration Assistant (Events) (54504)
Req ID 54504 – Posted 04/10/2018 – United Arab Emirates – Abu Dhabi – Administration/Secretarial/Clerical – Full Time
Serco is a FTSE 250 international service company which combines commercial know-how with a deep public service ethos.
Serco customers are looking for expertise in managing their people, processes, technology and assets more effectively. We advise economic decision makers, design innovative solutions, integrate systems and – most of all – deliver quality services directly to the public.
Serco supplies to governments, government enterprise, agencies and companies who seek a trusted outsourcing partner with a solid track-record of service excellence. Serco people offer operational, logistical and technical expertise in the Transport, Justice and Immigration, Defence, Education and Healthcare industries as well as in the commercial sectors of Facilities Management.

Serco Middle East have been in the Region since 1947, starting out delivering Air Traffic Control Services in Bahrain; a service we are proudly still running today and have expanded to include many other Airports in the region.

We have expanded significantly since that time across the UAE, Saudi Arabia, Qatar and Iraq. We have been supporting the RTA to operate the Dubai Metro since 2009 and have launched the flagship Saudi Arabia Passenger Rail service from Riyadh to Qassim in 2017. We deliver Facility Management services to Hospitals, Universities, Airports, Military Facilities and Commercial Estates in the UAE and large-scale medical facilities in Saudi Arabia. We also deliver staff training and education to selected officers of the Qatar Armed Forces at the Officers’ training institute located at the Ahmed Bin Mohammed Military College in Doha.
Focussing on our core values, and creating a positive environment for employees to thrive, we look forward to a bright future as we continue to grow with the region.

Administration Assistant (Events) – Success Profile

Reporting to: Soft Services Manager

Division / Function: IFS

Base location: Zayed University, Abu Dhabi

Key purpose

Works as the liaison between Serco and Zayed University to help ensure a seamless support of Serco services to the Zayed University Convention Center team in Abu Dhabi. Serco supports Zayed University events by providing a variety of services that include both technical, and non-technical, ensuring the efficient and effective delivery of requested services. A key position acting as the conduit between Serco and the ZU Convention Centre Team.

This role will on occasions require flexibility of working days/hours as required, as decided by the Serco Soft Services Manager and event needs.

Structure and reporting relationship

Based on the specific requirement of the role

Key accountabilities

Acts as first point of contact for liaison between Serco and ZU Convention Centre Team.

Ensures that Serco are prepared in terms of support for events in the Convention Center in terms of cleaning, MEP (Technicians) Security and AV (Audio Visual) support as required and to determine the level of support required.

Conducts pre, and post event area inspections for damage and ensure findings are raised with the Universities representatives and escalated to Serco.

Acts as first point of contact for pre, during and post events at all times, ensuring appropriate and timely response.

To ensure attendance at all event setups and events irrespective of time of day/night and to ensure Serco respond to any issues that may arise.

Cost and bill ZU for additional services where appropriate

During non-event times will support the Serco team with administrative duties as allocated by the Senior Administrator.

DEGREE OF INDEPENDENCE/COMPLEXITY OF ENVIRONMENT

Needs to be able to prioritize a variety of tasks and demonstrate a multi-tasking ability.

Ability to work flexible hours including late evenings and weekends when events are taking place.

Ability to seek information, respond quickly and efficiently to incidences, and provide alternative solutions to ensure stability and continuity.

Ability to communicate effectively.

There is a need to work closely with the ZU staff ensuring that flow of communication is effective

Person in the role must be self-motivated and willing to take the initiative

Must be able to think quickly and make decisions supported by the Serco Team.

WORKING RELATIONSHIPS/IMPACT OF INTERACTIONS

Interacts with both genders in a multinational environment with similar courtesy and comfort both at client and supplier level.

Monitors the performance of third party suppliers/contractors to the Convention Center.

Will from time to time have to deal with issues which are confidential and sensitive in nature requiring professionalism and discretion.

Essential technical and professional skills, knowledge and qualifications

EDUCATION & EXPERIENCE REQUIREMENTS

Bachelor’s degree or equivalent years of experience
Minimum 1 years’ experience in events liaison/administrative role.
Demonstration of excellent client communication skills is essential, as well as possession of analytical and organizational skills.

Other essential requirements:

Excellent English both written and verbal is essential.
Excellent computer skills with experience in MS office.
Must be an excellent communicator

Desired or preferred requirements:

UAE National.
Zayed University Alumni

COMPETENCIES

Excellent Customer Service skills including an ability to empathize with others
Ability to determine client requirements and provide solutions to urgent needs
Good organizational and planning skills
Ability to prioritize tasks and respond pro-actively
Coaching and problem-solving skills
Persistent and self-motivated
Teamwork and Flexibility
Innovative

Secretary / Document Controller wanted at AECOM – Dubai

aecom logo

APPLY HERE

aecom logo
aecom logo

Job Summary
AECOM is currently seeking to hire Secretary/Document Controller to be based at Dubai.The role will be to provide efficient administrative support to the Project including typing, telephone and reception duties to facilitate effective communication and the efficient running of the Project.

Job Duties:
Liaise effectively with the Project Manager, Engineers, Site Staffs, and external contacts on behalf of the project office.
 
Coordinate and organize meetings/seminars within the project office, and with external clients, and assist with the preparation of presentations, agendas and minutes.

Provide efficient word processing, clerical, photocopying, filing and minute taking duties in respect of the Project.

Screen incoming mails and telephone calls, action responses & redirect correspondence where necessary.

Organize and coordinate travel requests for the Project Manager and other Engineers, relating to the project where and when required.

Maintains confidential records and filing of reports, correspondence and related material for ease of retrieval.

Performing secretarial, administrative, organizing and research tasks requiring a sound understanding of organization policy and structure.

Coordinating and ordering of stationary and office supplies.

Propose improvements to internal processes and procedures for the efficient and effective administration of all office procedures within the project office.

Keep computerized records of all Service Users who are referred to the project.

Other duties as assigned by the Project Manager.

Specific Skills Required:

Strong Sound knowledge of Microsoft Outlook, Word and Excel, PowerPoint and Access.

Excellent people skills

Working knowledge of e-mail and Internet

Experience in Database Management.

Accurate word processing skills

Ability to collate information accurately

Able to work alone and as part of a team

Understanding and practical application of confidentiality

Able to prioritize work

Person Specification (Behavioural Attributes):

Confident, with the ability to work either independently or as part of a team

Should be able to work well with other people and to communicate clearly.

Accuracy & precision of work

Good problem solving skills

Ability to work to deadlines and under pressure

Accountability for assigned work

The ability to communicate at all levels in English.

Efficient and punctual.

Positive, enthusiastic, customer service attitude

Strong verbal and written communication skills

Minimum Requirements

Minimum 3 years of experience within similar projects, with minimum 3 years in UAE.

Middle East experience preferred.

Preferred Qualifications

Bachelors Degree or Diploma or equivalent to completion of the twelfth grade. Along with typing speed of 45 words per minute.

Arabic Duty Manager wanted at Marriott Hotel Downtown, Abu Dhabi

marriott hotel downtown abu dhabi

APPLY HERE

marriott hotel downtown abu dhabi
marriott hotel downtown abu dhabi

Job Number 18002PVJ
Job Category Rooms and Guest Services Operations
Location Marriott Hotel Downtown, Abu Dhabi
Schedule Full-time
Position Type Non-Management/Hourly
 
Start Your Journey With Us
Marriott International portfolio of brands includes Marriott Hotels.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns.

Project Coordinator wanted at AECOM – Dubai

aecom logo

APPLY HERE

aecom logo
aecom logo

Project Coordinator, Dubai, Dubai, United Arab Emirates
United Arab Emirates – Dubai, Dubai
 
Job Summary
 
AECOM is currently seeking to hire Graduate Project Coordinator to be based at Dubai.

AECOM is built to deliver a better world. We design, build, finance and operate infrastructure assets for governments, businesses and organizations in more than 150 countries. As a fully integrated firm, we connect knowledge and experience across our global network of experts to help clients solve their most complex challenges. From high-performance buildings and infrastructure, to resilient communities and environments, to stable and secure nations, our work is transformative, differentiated and vital. A Fortune 500 firm, see how we deliver what others can only imagine at aecom.com and @AECOM.

Our Project Managers assist clients in defining and implementing the organisational structures and mechanisms required to successfully deliver a collection of individual/integrated capital projects. This includes operating portfolio, programme or project management offices, through governance and assurance processes, progress tracking, trending and reporting and communications between projects and stakeholders. This also includes specialist subjects in program planning, risk and value management and information management.

We cover a wide range of market sectors, such as Residential, Retail, Commercial, Transportation, Industrial, Healthcare, Education and Government, in their roll out of key infrastructure and property programmes, to support their emerging and growing business streams

Job Duties:

As a Graduate Project Coordinator you will play a key supporting role in the delivery of our services to our clients. Initially, working alongside more senior Project Managers, you will be responsible for gathering, sorting, analysing and presenting a wide variety of information and data relating to the projects you have been assigned to.

Typical tasks may include:

Project Administration:

Project programming (key dates, milestones)

Setting up meetings with key people from the design team and other key players in the construction process

Taking minutes and producing meeting reports

Collating and organising project data and information

Interpreting and reporting on items from the risk register

Contract Administration:

Issuing instructions for the change control process

Issuing certificates and instructions on the project as appropriate

Facilitating workshops

Answering queries on a range of issues and escalating as appropriate

Project Co-ordination:

Checking progress on-site and answering queries from contractors

Procurement strategy / Matching client objectives

Producing monthly reports for sign-off from a Senior Project Manager / Associate

Monitoring project programme, advising on variances and escalating as appropriate

As you progress through the Graduate Development Programme your responsibilities will increase and you will be expected to manage your own projects and clients. The timings of this will vary on your background and demonstrated abilities in the role.

Person Specification (Behavioral Attributes):

Safeguard – To operate ethically and with integrity, while prioritising safety and security in all that you do

Be decisive – Know how to prioritize, advocate focus and accountability

Be impactful – Use clear and frequent communications, drive execution and results.

Be client-focused – Be collaborative, innovative and strategic.

Be the role model – Lead by example, demand excellence, maintain safety and integrity as top priorities.

Minimum Requirements

Ability to understand complex problems and have the confidence to suggest possible solutions.

The ability to work in a consultancy environment, with a strong attention to detail, excellent organisational skills, ability to work independently and show initiative,

An innovative thinker with the ability to communicate ideas clearly (visually and verbally)

Demonstrate evidence of report writing skills

The ability to successfully manage time to meet project deadlines, as well as a strong work ethic

The ability to be able to work under close direction from senior colleagues as a key member of a multi‐disciplinary team

An aspiration to progress within their career and a commitment to ongoing professional development.

Strong negotiation skills

Preferred Qualifications

A construction related degree (accredited by RICS or MICE ideally).
Requisition/Vacancy No. 196966BR

Front Desk Manager wanted at Renaissance Downtown Hotel – Dubai

Renaissance Dubai Hotel Downtown Dubai

APPLY HERE

Renaissance Dubai Hotel Downtown Dubai
Job Number 18002MDK
Job Category Rooms and Guest Services Operations
Location Renaissance Downtown Hotel, Dubai, Dubai, United Arab Emirates VIEW ON MAP
Brand Renaissance Hotels
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask “why” when given an explanation. Today, you bring your personal style to every experience. You live life to discover. You are passionate about your neighborhood, always looking to explore the places one wouldn’t find in a travel guide. If this sounds like you, you’re in the right place. You’ve got authentic style, natural curiosity and a warm way with people. Renaissance is not just a place to spend the night, it’s a place to discover, a place in the world with style like yours. That’s why we’re not just looking for anyone. We’re looking for someone like you.

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

Supporting Management of Front Desk Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and building mutual trust, respect, and cooperation among team members.

• Serving as a role model to demonstrate appropriate behaviors.

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees’ absence.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Responds to and handles guest problems and complaints.

• Sets a positive example for guest relations.

• Empowers employees to provide excellent customer service.

• Observes service behaviors of employees and provides feedback to individuals.

• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.

• Ensures employees understand customer service expectations and parameters.

• Interacts with guests to obtain feedback on product quality and service levels.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Managing Projects and Policies

• Implements the customer recognition/service program, communicating and ensuring the process.

• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

• Supervises same day selling procedures to maximize room revenue and control property occupancy.

• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Supporting Human Resource Activities

• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.

• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.

• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.

• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

• Participates in employee progressive discipline procedures.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Performs all duties at the Front Desk as necessary.

• Runs Front Desk shifts whenever necessary.

• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

Bilingual Administrator wanted at AECOM – Dubai

aecom logo

APPLY HERE

aecom logo
aecom logo

Job Summary
AECOM are currently seeking a Bilingual Administrator (Temporary – 6 months contract) to be based on one of our projects in Dubai.
 
We envisage in all aspects of administration works, but particularly in preparing a reports in both English and Arabic language, taking minutes of meetings, preparing letters and any other documents, supporting in preparing presentations in graphical foramts.

AECOM’s core services in this field include:
Job Duties:
 
Preparing minutes of meetings
 
Drafting letters, reports, any other documents in both English/Arabic language.

Preparing presentations in both Arabic/English

Attending meetings with client

Specific Skills Required :

Arabic as Native language

Fluent in English

Good working knowledge in Microsoft office i.e. word/excel/power point

Good knowledge of graphical software for presentations

Good knowledge of engineering projects

UAE Driving license is an advance

Hard working

Minimum Requirements

A minimum of 4-6 years of experience in the field of administration.
Preferred Qualifications

Bachelor degree in related fields from an accredited college or university.
What We Offer

AECOM is a place where you can put your innovative thinking and business skills into high gear and work alongside other highly intelligent and motivated people. It’s a place where you can apply your skills to some of the world’s most challenging, interesting, and meaningful projects worldwide. It’s a place that values the diversity of our areas of practice and our people. It’s what makes AECOM a great place to work and grow. AECOM is an Equal Opportunity Employer.

Job Category Administrative Support / Secretarial

Business Line Support/Cross Services

Business Group Design and Consulting Services Group (DCS)

Country United Arab Emirates

Position Status Temporary

Requisition/Vacancy No. 195388BR

Revenue Protection Officer wanted at SERCO – Dubai

Serco logo

APPLY HERE

Serco logo
Serco logo

Revenue Protection Officer – Success Profile
 
Reporting to: Revenue Protection Supervisor
 
Division/Function: Transport – Dubai Metro and Tram
 
Base location: Dubai
 

Job ID: Administrative
 
Job Family: Operations Passenger Services Department
 
Grade: 11

Key purpose

The purpose of this position is to provide administrative support to the Revenue and Protection Department and collate the required revenue reports for Dubai Metro and Tram.

 

Structure and reporting relationship

This role reports to the Revenue Protection Supervisor and will give administrative assistance to the Deputy Head of Operations Services and Revenue Protection Manager.

 

Based on the specific requirement of the role

Key accountabilities

The Revenue Protection officer will be responsible for providing administrative and clerical support within Revenue and Protection Department.
Responsible in scheduling meetings, taking minutes of the meeting and ensure that action register is always updated.
Responsible for collating the following reports:
Daily reports
Daily Fine Data Base
Daily Revenue protection (cumulative fine, violations, paid and unpaid fines)
Weekly/Monthly Revenue protection report
Weekly/Monthly Fine Analysis report
Weekly/Monthly Ticket Inspector Report
*The above reports will be submitted to Revenue Protection Supervisor

Monthly updates for Sickness and absence report
Monthly updates for Business Expenses report
Monthly updates for Mobile report
*The above reports will be submitted to the Operations Coordinator as part of the Monthly updates from Revenue Protection Department to the Operations Director

Coordinate with other Operations Section Coordinators and Administrators and keep track of Revenue and Protection staff records including contact details and emergency contact details
Responsible for monitoring attendance, overtime, leaves (annual, sick and etc.) and ensure that Mohr and Operations Tracker is updated
Create and maintain an efficient filing system
Co-ordinate with all concerned parties to ensure an efficient level of general office support activities – e.g. filing, diary keeping, stationery, meeting rooms management, procurement requisitions
To perform as My HR super user, provides support and act as first point of contact of employees in relation to the use of My HR Employee Self Service
To perform as SAP super user:
Raising purchase orders
Generate Accrual reports
Process reimbursement via BER
Coordinates company events including team building, away day, annual event, briefings/presentations to make sure it runs smoothly and successfully; managing details like programme, location, selecting menus, accommodation and transportation
Maintain soft copies of standard templates and formats to facilitate consistent and efficient documentation
Assist the Revenue and Protection Department in complying with documentary requirements, process requests by acquiring proper signature and submit relevant parties
Assist Revenue and Protection department in coordinating a smooth office transfers and complying with the documentary requirement
Perform and carry out duties as instructed / directed by Revenue Protection Supervisor
Essential technical and professional skills , knowledge and qualifications

Ideally a Degree holder or high diploma of post-secondary education in a related discipline.

Skills:

Knowledgeable is Microsoft Office particularly in Word, Excel, Power point and Visio and ability to learn new software based applications
Excellent communication and influencing skills
Excellent level of English comprehension, spoken and writing skills and in numeracy skills required to take minutes, prepare, edit, proof read letters, reports, etc.
Highly organised and methodical in approach to work
Motivated and flexible to work in a time-sensitive environment to respond quickly and effectively to unanticipated high workloads, events and emergencies
With are venue and protection experienced is an advantage
A dynamic, high energy individual who can support several groups/sections within a department
A mature and responsible approach to work and use initiative to solve problems and be able to liaise in a professional and persuasive manner with staff at all levels in the organisation
Strong organisational skills, detail oriented, and the ability to handle multiple priorities
Ability to maintain confidentiality in handling highly sensitive, confidential and non-routine information

Qualifications:

A minimum of 3 years, preferably 5 years of experience as an Administrator

Cash Sales Relationship Manager wanted at ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/11/10
Ref. JB3836283
Cash Sales Relationship Manager
 
Job Description
JOB PROFILE

To package and sell customized cash management products to target market in order to achieve the sales and revenue goals for the Wholesale Banking Group client segments
 
ACCOUNTABILITIES
 
Revenue Generation
: Identify target markets/new opportunities, plan sales strategy, develop sales/deal pipeline, prepare product proposals and pricing, negotiate pricing, terms and conditions in order to achieve financial targets and maximise ADCB’s profits

Portfolio Management:
Visit clients, review client dossiers to ensure current and future needs are captured Assist/advise clients on new solutions, developments and emerging opportunities in order to broaden existing client relationships and increase new client acquisitions

Relationship Management:
Collaborate with relationship managers and cash management to seize client acquisition opportunities and ensure that customer service levels are maintained

Policies, Processes, Systems and Procedures:
Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders

Self-Management
: Manage self in line with the bank’s people management policies, procedures, processes and practices to ensure adherence and to maximise own contribution to business performance

Customer Service:
Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions

Skills
EXPERIENCE, QUALIFICATIONS & COMPETENCIES

Minimum Experience

At least 5 – 10 years of experience in Corporate Banking; Liabilities or Cash Management with at least 5 – 8 years of experience of Cash Management sales experience

Minimum Qualifications

Bachelor’s Degree in Business Administration

Professional Qualifications

Knowledge and Skills

Market Knowledge

Selling Skills

Guest Service Agent wanted at Sheraton hotel – Dubai

Sheraton grand hotel dubai lobby

APPLY HERE

Sheraton grand hotel dubai lobby
Sheraton grand hotel dubai lobby

Job Number 18001XDG
Job Category Rooms and Guest Services Operations
Location Sheraton Grand Hotel, Dubai
 
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.

Sheraton Grand Hotel, Dubai, United Arab Emirates.

Located at the forefront of Dubai’s most prominent thoroughfare, the Sheraton Grand Hotel seamlessly connects to the heart of the booming business district. Our hotel is just across from the Dubai World Trade Centre and within walking distance of the Dubai Convention Centre. A short drive will take you to DIFC, Dubai Mall, or downtown, and Dubai International Airport (DXB) is 10 kilometers away. Standing 53 stories tall, the hotel comprises 474 guest rooms and suites, as well as 180 one- to three-bedroom serviced apartments. All accommodations span at least 36 square meters. Our expansive conference center boasts meeting rooms with natural illumination and state-of-the-art audiovisual technology. The Sheraton Grand Hotel also offers a Sheraton Club Lounge that has extensive services and exciting 31st-floor views.

POSITION PURPOSE

To provide our guests with an on brand personalized arrival and departure experience as well as ensure guest ledgers are well controlled and effectively contribute in a high GEI loyalty composite through recognition, friendliness, helpfulness and efficiency.

ESSENTIAL FUNCTIONS

· Ensure that services provided are in harmony with our Sheraton core values

· Ensure that our guests receive an on brand personalized experience upon arrival, departure and throughout their stay.

· Ensure smooth and clear communication with all other FO, HK, club and Room service associates.

· Control high balance report on a daily basis.

· Acquire the proper product and service knowledge needed to perform your job properly.

· Ensure that guests’ requests are fulfilled and closed in SG within 15 minutes as average response time.

· Ensure guests’ defects are closed in SG within 15 minutes from the time the complaint was received while ensuring that guests are appropriately compensated and guests are satisfied.

· Use SG to update guests profiles with requests, defects, preferences and any other comments/information acquired during stay

· Be aware of the hotel Fire and Emergency procedures.

· Ensure desk is at all times equipped with functional equipment and stocked with enough stationary and collateral, forms and order them in a timely manner.

· Trouble Shoot and/or assist guests with internet issues.

· Assist the hotel revenue by:

1. Rooms/Suites Upselling.

2. Suggestive selling of the hotel restaurants.

QUALIFICATION STANDARDS

· Should have previous experience in 5 star hotel

· Totally embrace the philosophy of guest and customer service and owns the guests;

· Identify yourself with the hotel’s brand and operating philosophy;

· Possess a warm and friendly demeanor;

· Strive to achieve satisfaction and delight of our customers;

· Is detail oriented;

Housekeeping Order Taker wanted at Pearl Rotana – Abu Dhabi

Pearl Rotana hotel Abu Dhabi

APPLY HERE

Pearl Rotana hotel Abu Dhabi
Pearl Rotana hotel Abu Dhabi

Expiry Date: 2018/09/16
Ref. JB3819040
Housekeeping – Housekeeping Order Taker
Pearl Rotana
 
Job Description
We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Housekeeping Order Taker you are responsible to handle all communication in and out of the Housekeeping Office to ensure a smooth running of the department and your role will include key responsibilities such as:

•Safe keep, record and collect all keys and papers held within the Housekeeping Office

•Ensure the sorting of all daily activity reports in the Housekeeping Office

•Answer phone calls promptly, following proper telephone etiquettes as trained and per the standards

•Record all incoming calls, ensure all messages are disseminated and followed up accordingly

•Handle all issues pertaining to Lost & Found – receiving, recording, storage, claiming and clearing

•Update and maintain all housekeeping files

•Update and print out of the Opera system for the room discrepancy report by morning and afternoon and ensure to submit a copy to Accounts and Front Office

•Arrange baby-sitting for guests and prepare attendance sheets for the monthly payroll

•Keep and maintain the cleanliness and tidiness of the Housekeeping Office

•Clear all outdated reports on a monthly basis based on the hotel standard for record keeping

Skills
Education, Qualifications & Experiences

You should ideally have a diploma or vocational training within the hospitality and previous experiences within a similar role. Good command of written and verbal English communication skills, along with good interpersonal abilities are essentials. Computer literacy and previous experiences with Opera are an advantage.

Bilingual Administrator wanted at AECOM – Dubai

aecom logo

APPLY HERE

aecom logo
aecom logo

Bilingual Administrator (Temporary – 6 months contract), Dubai, Dubai, United Arab Emirates
Business Line Support/Cross Services
Position Title Bilingual Administrator (Temporary – 6 months contract), Dubai
United Arab Emirates – Dubai
Dubai

Job Summary
 
AECOM are currently seeking a Bilingual Administrator (Temporary – 6 months contract) to be based on one of our projects in Dubai.
 
We envisage in all aspects of administration works, but particularly in preparing a reports in both English and Arabic language, taking minutes of meetings, preparing letters and any other documents, supporting in preparing presentations in graphical foramts.

AECOM’s core services in this field include:

Job Duties:

Preparing minutes of meetings

Drafting letters, reports, any other documents in both English/Arabic language.

Preparing presentations in both Arabic/English

Attending meetings with client

Specific Skills Required :

Arabic as Native language

Fluent in English

Good working knowledge in Microsoft office i.e. word/excel/power point

Good knowledge of graphical software for presentations

Good knowledge of engineering projects

UAE Driving license is an advance

Hard working

Minimum Requirements

A minimum of 4-6 years of experience in the field of administration.
Preferred Qualifications

Bachelor degree in related fields from an accredited college or university.
What We Offer

AECOM is a place where you can put your innovative thinking and business skills into high gear and work alongside other highly intelligent and motivated people. It’s a place where you can apply your skills to some of the world’s most challenging, interesting, and meaningful projects worldwide. It’s a place that values the diversity of our areas of practice and our people. It’s what makes AECOM a great place to work and grow. AECOM is an Equal Opportunity Employer.

Job Category Administrative Support / Secretarial

Business Group Design and Consulting Services Group (DCS)

Country United Arab Emirates

Position Status Temporary

Requisition/Vacancy No. 195388BR

Arabic Reservations Agent wanted at AL AIN Rotana hotel – AL AIN

Al Ain Rotana Hotel lobby Dubai

APPLY HERE

Al Ain Rotana Hotel lobby DubaiExpiry Date: 2018/10/08
Ref. JB3827502
Revenue – Reservations Agent (Arabic Speaker)
Al Ain Rotana
 
Job Description
We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure smooth and efficient service delivery and your role will include key responsibilities such as:
 
• Process and confirm guest room reservations made by clients on the phone, letter or fax
 
• Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations

• Remain up to date with all the promotions in and around the hotel and follow established procedures to process all room reservations, rates, confirmations, hotel facilities, etc.

• Show complete product knowledge, understand rate structure and apply rate management

• Maintain established filing system for all correspondence and collate reports as required by Reservations Manager or Supervisor

• Promote and maintain good public relations and endeavors to maximize business

• Maintain an accurate room status at all times

• Ensure all incoming calls are answered as per the Rotana standards, information received by fax is inputted and check constantly the incoming e-mails

• Organize visa request for hotel guest as per hotel policy and up-sell whenever an opportunity is identified

Arabic Front Desk Agent wanted at AL AIN Rotana hotel – AL AIN

Al Ain Rotana Hotel lobby Dubai

APPLY HERE

Al Ain Rotana Hotel lobby DubaiExpiry Date: 2018/10/26
Ref. JB3820208
Front Office – Front Desk Agent (Arabic Speaker)
Al Ain Rotana
 
Job Description
We are currently looking for young, dynamic, self motivated Front Office professionals who want to move their careers forward.

As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:
 
•Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure
 
•Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed

•Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests

•Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries

•Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels

•Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures

•Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems

•Maintain the privacy of all guests by ensuring that no details of the guests are disclosed

•Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings.

Human Resources Secretary wanted at Hili Rayhaan hotel – AL AIN – UAE

Hili Rayhaan hotel Al Ain

APPLY HERE

Hili Rayhaan hotel Al Ain
Hili Rayhaan hotel Al Ain

Ref. JB3831889
Human Resources – Human Resources Secretary
Hili Rayhaan by Rotana
 
Job Description
We’re currently seeking for passionate and dynamic guest focused Human Resources professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Secretary you are responsible to provide a full range of secretarial and administrative support activities to the HR Manager, inclusive of highly confidential and sensitive matters to ensure smooth operation of the Human Resources office whereby your role will include key responsibilities such as:
 
•Organize daily incoming correspondence, make preliminary assessment and handle/respond as appropriate
 
•Manage the Human Resources Manager’s diary and ensure that trace file is checked and actioned on a daily basis

•Maintain all employee files and handle telephone calls as per Rotana standard and take messages and prioritize where necessary

•Keep calendar constantly updated to facilitate appointment and meeting schedules

•Establish and maintain various filing/records/database of business contacts, trace pending items and follow up as appropriate

•Arrange for various meetings, take minutes, including board of directors meetings, as well as any management meeting as they arise

•Coordinate daily communication and briefing between the Human Resources Manager, Government Relations Officer, etc

•Organize business travel arrangements and other duties as assigned

Skills
Education, Qualifications & Experiences

You should ideally have a college diploma in secretarial training and relevant previous experiences. You must also have fluency in both written and spoken English and the ability to take sufficient notes at a meeting to prepare record of events. Computer literate & sufficient typing skills to complete 60wpm accurately will be highly regarded.

Front Desk Agent wanted at Marriot hotel – Dubai harbour

Marriott Marquis Hotel Dubai

APPLY HERE

Marriott Marquis Hotel Dubai
Marriott Marquis Hotel Dubai

Job Number 18001I5C
Job Category Rooms and Guest Services Operations
Location Dubai Marriott Harbour Hotel & Suites, Dubai, United Arab Emirates VIEW ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Property Description:
 
Dubai is a cosmopolitan city built on irrepressible ambition and unsurpassed luxury. Home to the world’s tallest building, the largest shopping mall and the iconic Palm Jumeirah, it is a place for those who seek the best the world has to offer.

The Marriott Hotels brand, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

A family friendly hotel, the Dubai Marriott Harbour Hotel and Suites is located at the stunning Dubai Marina. An 11-minute stroll from Marina Walk, this upscale all-suite hotel in a high-rise tower features elegantly conceived accommodation, outstanding event and business facilities, a stylish 52nd-floor restaurant/lounge with panoramic views, a trendy British bistro and a coffee shop. And the haven of health and relaxation that is Saray Spa and Fitness Center.

Job Summary

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests’ personal checks and traveler’s checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Paymaster wanted at Rotana hotel – AL AIN – UAE

Al Ain Rotana Hotel lobby Dubai

APPLY HERE

Al Ain Rotana Hotel lobby Dubai
Expiry Date: 2018/10/22
Ref. JB3830760
Finance – Paymaster
Al Ain Rotana
 
Job Description
We are currently seeking for passionate and dynamic Finance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Paymaster you are responsible to prepare payroll reconciliation and verify and process leave applications, vacation travel, change of status of employees, cash advance requests, etc., whereby your role will include key responsibilities such as:
 
•Import the previous day’s employee swiping card data from the swiping terminal time and attendance system

•Follow up with respective departments if any employee has not completed the swiping cycle

•Update, run close day operation, print and file daily time sheets

•Verify overtime requisitions with time sheets, forward the same for approvals, distribute copy and process approved overtime requisitions in the payroll system

•Calculate final settlement of employee leaving the employment, forward the final separation forms approval to the Accounts Payable upon approval

•Issue temporary time cards to new employees, and coordinate with the Human Resources Department for their permanent time cards and keep a logbook for the temporary cards

•Coordinate with the Human Resources Department on the opening of bank accounts for new employees.

Skills
Education, Qualifications & Experiences

You should have a degree in hotel management or accounting and at least one year previous experiences within a hotel environment. Excellent verbal and written English communication skills and computer literacy is a must, while knowledge of Opera, Micros, FBM and SUN System is an asset.

Receiving Agent wanted at Amwaj Rotana – Dubai

Amwaj Rotana hotel Jumeirah Beach

APPLY HERE

Amwaj Rotana hotel Jumeirah Beach
Amwaj Rotana hotel Jumeirah Beach

Expiry Date: 2018/10/22
Ref. JB3830839
Finance – Receiving Agent
Amwaj Rotana – Jumeirah Beach Residence
 
Job Description
We are currently seeking for passionate and dynamic Finance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Receiving Agent you are responsible for managing the receiving function in a timely, smooth and efficient manner while ensuring all goods procured at the Hotel meets our quality requirements and in accordance with our policies, procedures and standards. Your role will include key responsibilities such as:
 
• Ensure that all items received at the Hotel are in conformance with the LPO, Hotel Policies and Hygiene Standards. Prior to receiving, the goods must be physically inspected as necessary for count, weight and other visually identifiable product specifications

• Ensure that the inspected goods are delivered to relevant department and necessary acknowledgements are obtained from Department Head or representative

• Review supplier invoices and ensure that they are original with copy, numbered, itemised with clear description and free from clerical errors. Acknowledge satisfactory delivery with Hotel Seal and signature

• Ensure that the Supplier invoices are processed in FBM as per standards and in a timely manner

• Review and process the Deviations Report, Outstanding Order Report as per Hotel Standards

• Review on a weekly basis Outgoing Records (OR) for serial control and completeness.

• Identify OR that is outstanding and highlight it to Department Heads in the Outstanding Outgoing Record Report as per Hotel Standards

• Develop and maintain manual and computer filing system and ensure that the files are properly named, catalogued and access is restricted to authorised persons

• Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment

• Comply with the hotel environmental, health and safety policies and procedures

Skills
Education, Qualifications & Experiences

You should have a degree in hotel management or accounting and at least one year previous experiences within a hotel environment. Excellent verbal and written English communication skills and computer literacy is a must, while knowledge of Opera, Micros, FBM and SUN System an asset.

Senior Façade Engineer wanted at AECOM – Dubai

aecom logo

APPLY HERE

aecom logo
aecom logo

Job Summary
AECOM is currently seeking Senior Façade Engineer. We deliver creative solutions for building projects for industry, government, commercial and leisure sectors. Our building engineering specialists have expertise in structural and building services engineering, fire engineering, acoustics, facades and seismic design. We embed sustainability principles in every design

Job Duties:
The successful candidate will assume general responsibilities for façade consultancy input to a wide range of clients and projects and pro-actively contributing to the growth of Façade Design and Engineering capabilities.
 
This includes responsibility for all design, documentation, administration and compliance with project constraints undertaken for facades, structures and BMU systems.

The following is an overview of responsibilities and performance standards required of you as a Senior Façade Engineer with

Provide façade engineer design and build-ability consultancy, including material knowledge and installation techniques.

Provide detailed engineering computations and analysis as required for report submissions.

Coordinate with client consultants such as architect, structural, sustainability, and acoustic engineers to determine best façade design outcomes.

Project lead internally with respective team colleagues to allow deliverables to be issued to client.

Provide design sketches and reports as required for schematic, design development and constructions phases of projects.

Act as Project Leader on assigned projects and manage projects, site meetings, design workshops and site inspection as required and/or as project planning stipulates

As Team/Project Leader, oversee the work of Sub Consultants/Contractors and review outputs produced by them

As Project Leader, monitor and report on team performance against agreed timelines, and fees/budgets

Assist with preparation and coordination of expressions of interest, tender submissions and similar consulting proposals

The Senior Façade Engineer will be responsible for efficient and profitable completion of all projects and tasks under their control whilst maintaining excellent technical standards and client satisfaction

Liaise with other staff, project teams, associated consultants and clients and assist in building and maintaining relationships with all of these.

Minimum Requirements

Taking the lead role as the facade designer applicable to all elements of design delivery from contract award to practical completion of projects.

Partnering within the Design Department, specifically working with the Drawing Production, Structural – Engineering Managers and Document Control.

Carry out design engineering for a variety of different structures.

Project management and administration on a daily basis.

Review contractor shop drawings and calculations.

Attend inspections during construction, installation and fabrication of concrete and steel structures.

Communicate with design team and technical director on a daily basis.

Preferred Qualifications

Bachelor degree in Structural Engineering, Civil Engineering or equivalent. Master degree preferred.

Requisition/Vacancy No. 193195BR

Commercial Contracts Manager wanted at AECOM – Dubai

aecom logo

APPLY HERE

aecom logo
aecom logo

Job Summary
The Commercial / Contracts Manager is responsible for negotiating the terms and conditions of contracts and ensuring compliance with the terms and conditions during the Contract administration phase, as well as documenting and agreeing on any changes or amendments that may arise during the Contract period.

The Commercial / Contracts Manager provides guidance and assistance to Project Managers on all contract matters.
 
Job Duties
Review, develop and enforce administrative procedures for effective and economical performance within terms and conditions of the contract and policies approved by the Project Manager.

Administers the procurement process including, but not limited to, advance review of construction plans and specifications, assistance in preparation of solicitations, coordinating and scheduling pre-bid and post bid clarification meetings, amendment preparation and contract negotiations for Contract Manager Approval.

Develops and implements procedures for contract management and administration in compliance with company policy. As appropriate, contribute to or influence company policies.

Administers on-going Contracts, including monitoring contractor and compliance with the Contract documents. Investigates problems and recommends corrective action.

Prepares correspondence and maintains records necessary to ensure the effective administration of all Contractual matters.

Administration, review and settlement of claims, resolution of disputes and contract change negotiations.

Assists the Project Manager in contract close-out procedures to ensure that all terms and conditions of contracts have been complied with prior to final payment to contractor.

Makes amendments to contractual documents as required.

Prepares for final approval pre-qualification and selection of contractors

Prepares for final approval tender negotiations

Ensures that all contractual procedures are implemented and maintained

Advises on all contractual matters

Reviews and responds to contractors claims in accordance with the provisions of the Conditions of Contract and ensure the Clients interests are protected

Ensures all warranties, bonds, insurances, guarantees, etc. are in place and maintained and updated in accordance with the Contract and are in compliance with the Clients requirements

Advises on contractual implications of change orders

Provides contractual advice in the evaluation of Interim and Final Payment Certificates

Provides direct liaison with the Client project team

Specific Skills Required

Excellent knowledge of FIDIC Forms of Contract.

Effective oral and written communication skills is required and the Contracts Manager must be able to effectively communicate with all members of the project team, and be client and contractor facing.

Conversant with regulatory, legislative and industrial changes to review if changes are needed to contracts.

Must be able to operate under a degree of autonomy.

Must be able to directly negotiate Contractual matters with the Contractors, for the Senior Contracts Managers final approval.

Must have a proven track record in the construction industry.

Minimum Requirements

Minimum 15 years of experience in the engineering and construction industry is required, with expert knowledge of Commercial & contract management, administration, budget and cost control, variation and claims management, and the determination of final accounts.

Experience working in the Middle East is preferred.

Preferred Qualifications

Bachelor’s Degree in Engineering, Quantity Surveying, Law or similar.

Storekeeper wanted at Courtyard hotel World Trade Center – Abu Dhabi

courtyard hotel abu dhabi

APPLY HERE

courtyard hotel abu dhabi
courtyard hotel abu dhabi

Job Number 18002CD3
Job Category Finance and Accounting
Location Courtyard World Trade Center, Abu Dhabi, Abu Dhabi, United Arab Emirates VIEW ON MAP
Brand Courtyard by Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Courtyard by Marriott World Trade Center, Abu Dhabi brings in a fresh concept that allows business travelers to be productive while still making room for some fun. Its first class facilities are packed with all the modern essentials 21st century guests need – including complimentary Wi-Fi throughout the hotel – and stylish and energetic places to hang out. Whether it’s meeting friends and colleagues in the inviting neighborhood Fifth Street Café or enjoying exquisite views of the city over a drink and light bites from the lively Up and Below rooftop bar.

With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you’ll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World™ at Courtyard by Marriott.

Job Summary

Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Maintain accurate electronic spreadsheets for financial and accounting data. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures.

Duty Manager wanted at Four points hotel – Dubai

Four points Sheraton hotel Dubai

APPLY HERE

Four points Sheraton hotel Dubai
Four points Sheraton hotel Dubai

Job Number 18002C61
Job Category Rooms and Guest Services Operations
Location Four Points by Sheraton Sheikh Zayed Road, Dubai
 
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when you’re global, you can experience the local. Designed for the independent traveler seeking balance, there’s Four Points.
 
JOB SUMMARY
 
Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

• High school diploma, GED or equivalent degree; 1 year experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

Supporting Management of Front Desk Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and building mutual trust, respect, and cooperation among team members.

• Serving as a role model to demonstrate appropriate behaviors.

Front Desk Agent wanted at Ritz hotel – RAK, UAE

ritz carlton hotel Ras Al Khaimah UAE

APPLY HERE

ritz carlton hotel Ras Al Khaimah UAE
ritz carlton hotel Ras Al Khaimah UAE

Job Number 1800282V
Job Category Rooms and Guest Services Operations
Location The Ritz-Carlton Ras Al Khaimah, Al Wadi Desert, Ras al Khaimah, UAE
 
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.
 

Job Summary

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests’ personal checks and traveler’s checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Credit Manager wanted at Hili Rayhaan hotel – AL AIN, UAE

Hili Rayhaan hotel Al Ain

APPLY HERE

Hili Rayhaan hotel Al Ain
Hili Rayhaan hotel Al Ain

Expiry Date: 2018/10/06
Ref. JB3826504
 
Finance – Credit Manager
Hili Rayhaan by Rotana

Job Description
We are currently seeking for passionate and dynamic Finance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 
As a Credit Manager you are responsible to manage the Credit Department in a smooth and efficient way and in compliance with all policies, whereby your role will include key responsibilities such as:
 
•Verify credit application forms of new customers to establish credit worthiness of the company

•Establish credit limits and send letters to the customer either accepting or rejecting the customer’s application

•Prepare a list of authorized credit accounts and distribute to Front Office, Reservations, Food & Beverage Outlets and Sales Department on a monthly basis

•Review credit check report and high balance report

•Send statement of accounts to all credit customers within a week of the month end

•Ensure that all outstanding credit should be followed up to ensure receipt of all amounts due

•Conduct monthly credit meetings and bad debt approvals

Skills
Education, Qualifications & Experiences

You should have a degree in hotel management or accounting and at least two years previous experiences within a hotel environment. Excellent verbal and written English communication skills and computer literacy is a must, while knowledge of Opera, Micros, FBM and SUN System an asset.

Admin Assistant wanted at La Ville hotel – Dubai

La Ville hotel Dubai

APPLY HERE

La Ville hotel Dubai
La Ville hotel Dubai

Job Number 18001IBR
Job Category Administrative
Location La Ville Hotel & Suites CITY WALK, Dubai, Autograph Collection, Dubai, United Arab Emirates VIEW ON MAP
Brand Autograph Collection Hotels
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Where details play a leading role to deliver uniqueness, where creativity is the main character to create experiences informed by unique perspectives on design, craft and hospitality – Autograph Collection is the place for unconventional hotel experiences. If you want to be part of something Exactly Like Nothing Else, you are ready to join the La Ville Hotel & Suites City Walk Dubai Autograph Collection and champion individuality.

Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.

Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Outlet Cashier wanted at Park rotana hotel – Abu Dhabi

Park Rotana hotel Abu Dhabi

APPLY HERE

Park Rotana hotel Abu Dhabi
Park Rotana hotel Abu Dhabi

Expiry Date: 2018/08/28
Ref. JB3805526
 
Finance – Outlet Cashier
Park Rotana

Job Description
We are currently seeking for passionate and dynamic Finance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 
As an Outlet Cashier you are responsible for cashier’s house fund and its safekeeping, whereby your role will include key responsibilities such as:

• Ensure that a check is made and recorded in the POS system for every food & beverage sale in the outlet

• Ensure that a check is made and recorded in the POS system for any meals consumed by employees or any service offered to guests as complimentary or entertainment

• Enter opening and closing check number used in his / her shift in the Night Auditors logbook, ensure that checks are used serially and all the checks are accounted for

• Open a guest check in the POS system, punching orders, splitting and transferring tables, settling checks as cash, room charge, credit card or city ledger

• Prepare cashier’s summary and tally it with Micros (POS) reading at the close of his / her shift

• Print and tally transaction list from credit card machines with physical check and Micros reading

• Prepare deposit envelope, write the deposit amount in cashier’s deposit sheet and drop the envelope in the Front Office safe depository, in the presence of a witness, who has also signed the witness column of the cashier’s deposit sheet.

Skills
Education, Qualifications & Experiences

You should have a diploma / degree in hotel management or accounting and previous experiences within a hotel environment. Good English communication skills and computer literacy is a must, while knowledge of Opera, Micros, FBM and SUN System is an asset.

Knowledge & Competencies

The ideal candidate will be dedicated, courteous and a self motivator along with a positive attitude. You are a strong team player, enthusiastic and flexible, while possessing following additional competencies:

Understanding the job

Teamwork

Teamwork

Taking Responsibility

Recognizing Differences

Adaptability

Customer Focus

Reservations Agent wanted at Amwaj Rotana hotel – Jumeirah, Dubai

Amwaj Rotana hotel Jumeirah Beach

APPLY HERE

Amwaj Rotana hotel Jumeirah Beach
Amwaj Rotana hotel Jumeirah Beach

Expiry Date: 2018/09/27
Ref. JB3822987
Revenue – Reservations Agent
Amwaj Rotana – Jumeirah Beach Residence

Job Description
We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 
As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure smooth and efficient service delivery and your role will include key responsibilities such as:

• Process and confirm guest room reservations made by clients on the phone, letter or fax

• Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations.

• Remain up to date with all the promotions in and around the hotel and follow established procedures to process all room reservations, rates, confirmations, hotel facilities, etc.

• Show complete product knowledge, understand rate structure and apply rate management

• Maintain established filing system for all correspondence and collate reports as required by Reservations Manager or Supervisor

• Promote and maintain good public relations and endeavors to maximize business

• Maintain an accurate room status at all times

• Ensure all incoming calls are answered as per the Rotana standards, information received by fax is inputted and check constantly the incoming e-mails

• Organize visa request for hotel guest as per hotel policy and up-sell whenever an opportunity is identified

Skills
Education, Qualifications & Experiences

You should have a diploma / degree within the hospitality field and previous experience in hotel reservations. You must be a computer literate with excellent communication skills, written and oral proficiency in English, while additional language skills are an asset.

Purchasing Clerk wanted at Marriott hotel – DUbai

Marriott Marquis Hotel Dubai logo

APPLY HERE

Marriott Marquis Hotel Dubai logo
Marriott Marquis Hotel Dubai logo

Job Number 180022E9
Job Category Procurement, Purchasing, and Quality Assurance
Location Dubai Marriott Harbour Hotel & Suites, Dubai
 
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
 
Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

Calculate figures for food inventories, orders, and costs. Maintain clear and organized records to ensure all reports and invoices are filed and stored properly. Post invoices using computer programs. Conduct inventory audits to determine inventory levels and needs. Complete requisition forms for inventory and supplies. Notify manager/supervisor of low stock levels. Verify and track received inventory and complete inventory reports and logs. Reconcile shipping invoices and receiving reports to ensure count accuracy. Receive, unload, and process deliveries. Refuse acceptance of damaged, unacceptable, or incorrect items. Troubleshoot vendor delivery issues and oversee return process. Adhere to food safety and handling policies and procedures across all food-related areas. Monitor PAR levels for all food items to ensure proper levels. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Visually inspect tools, equipment, or machines (e. g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces and steps. Perform other reasonable job duties as requested by Supervisors.

Personnel Officer wanted at Grosvenor hotel – Dubai

Grosvenor House Hotel Dubai

APPLY HERE

Grosvenor House Hotel Dubai
Grosvenor House Hotel Dubai

Job Number 180022U3
Job Category Human Resources
Location Grosvenor House, a Luxury Collection Hotel, Dubai
 
Brand The Luxury Collection
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Company:
Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5,700 properties, you’ll find us in your neighborhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World.™

Property Description:
Le Royal Meridien Beach Resort & Spa is the perfect choice for business or leisure. From rooms to restaurants, business facilities to leisure pursuits, the emphasis is on providing guests with a dazzling array of options, supported by a unique personal level of service.

With 11 international restaurants and bars including a modern culinary grill at Rhodes Twenty10 by Michelin-starred celebrity Chef Gary Rhodes and modern Mexican at Maya by Celebrity Chef Richard Sandoval – the resort offers guests the world on a plate.

Caracalla, the resort’s Roman themed Spa & Health Club, is the ideal retreat for mind and body.

The pool and beach facilities are quite spectacular and the resort also offers a supervised Kid’s Club with an indoor and outdoor play area offering daily activities.

Key Position Requirement:
Reporting to the Personnel Manager/Recruiting Manager and functions as replacement while they are on vacation or on off days who oversee two 5 star luxury properties; Le Royal Meridien Beach Resort & Spa and Grosvenor House Hotel
The Personnel Officer will assist in the general day to day running of the department in terms of administration and recruitment.
Should have 2-4 years experience within HR. Ideal candidate could be a Senior Personnel Assistant or Personnel Officer in a five star property.
Middle East experience is an advantage
Must have a strong Human Resources background to support a large and international team of 2500 associates
Can lead and motivate the team in the absence of his relevant Manager.
Excellent communication skills (verbal and written) and outstanding personal presentation.
Key profile strength is a person who enjoys ongoing changes, reacts quickly and is comfortable with new challenges. This function is a Senior role within the HR department to assist the staff in an innovate and fresh way.

Store Clerk wanted at Marriott hotel – Dubai Harbour

Marriott Marquis Hotel Dubai

APPLY HERE

Marriott Marquis Hotel Dubai logo
Marriott Marquis Hotel Dubai logo

Store Clerk
Job Number 180022EG
Job Category Finance and Accounting
Location Dubai Marriott Harbour Hotel & Suites, Dubai, United Arab Emirates VIEW ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
 
Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

Job Summary:

To maintain the sanitation standards of the food storeroom and walk-ins. Receive deliveries, store perishables properly, rotate stock and ensure that all food is maintained to company standards.

Specific Duties:

The following are specific responsibilities and contributions critical to the successful performance of the position:
Receive and store food and beverage (if applicable) items.
Properly date, label and rotate all items according to Marriott standard. Follow correct food handling procedures.
Complete all requisitions in a timely manner. Ensure only written requisitioned items are removed from storeroom.
Notify immediate supervisor of any items that are low or out of stock.
Pull items from freezer as listed on pull chart.
Maintain clean and orderly refrigerators, freezers and work areas.
Each associate is expected to carry out, within their capabilities, all reasonable requests by management.

Movement Coordination Specialist wanted at SERCO – Dubai

Serco logo

Serco logo
Serco logo

Career Opportunities: Movement Coordination Specialist (52464)
Req ID 52464 – Posted 23/07/2018 – United Arab Emirates – Dubai – Administration/Secretarial/Clerical – Full Time
 
The purpose of this position is to administer and coordinate the travel movements of Australian Defence Force personnel at Al Minhad Airbase (i.e. in-country relocations, scheduled leave etc.)

Structure and reporting relationship
This role reports to the Movement Coordination Team Leader, whom reports to the Head of Support Services for the MELABS contract. This position requires collaborative relationships with various stakeholders including other co-workers and client representatives.
 
Key Job Responsibilities
Coordinate the movement tasks in support of minor operations in the Middle East region;
Provide advice and conduct liaison with the supported ADF units and coalition forces on movement related requirements;
Coordinate transportation as required;
Provide advice and assistance to ADF units on the preparation of personnel scheduled to travel;
Coordinate the physical movement of cargo to be shipped on the scheduled ADF flight from Al Minhad Airbase;
Report all personnel and cargo movements in accordance with the relevant ADF SOP’s;

Essential technical and professional skills, knowledge and qualifications

Knowledge

Strong organizational and time management skills
Good record keeping
Ability to effectively prioritise and execute tasks
Committed to providing services that promote the wellbeing of all ADF and Serco personnel
Ability to work effectively within a multidisciplinary team environment

Skills

Demonstrated high level of communication skills (written and oral)
Excellent Communication and interpersonal skills with an ability to interact at all levels
Professional personal presentation
Customer service orientation
Attention to detail accuracy
Ability to use initiative
Approachable and helpful
Reliable
Able to remain claim in stressful situations
Sound computer literacy
Possess the ability to analyse data and issue reports

Experience

A minimum of 5years of administrative experience in a fast paced operations environment
Previous experience working in a base operations environment is preferable;
Possess a current Australian Federal Security Clearance (minimum requirement – Negative vetting level 1)
Possess a current valid Australian drivers’ licence (in order to obtain UAE driving licence)

Contracts Manager wanted at ATKINS – Dubai

Atkins global logo

APPLY HERE

Atkins global logo
Atkins global

FG-005966
Faithful+Gould are currently looking for an experienced Commercial/Contracts Manager to form part of our Programme/Project Management Consultant (PMC) project team based in Dubai. This will be a UAE / Regional support role across F+Gs project portfolio as opposed to being project based. Typical projects include high rise towers, mixed use developments, hotels & hospitality projects, large retail schemes (malls), airports and healthcare.

Responsibilities:
Support to all existing operations within a private sector organisation, through all the project phases, particularly those related to Commercial Management (procurement, cost, contractual etc), assessing both the strengths and weaknesses and compiling a comprehensive reports for presentation to the client.
Full quantity surveying services as required
Responsible for maintaining and enhancing F+G reputation with the Client and developing effective long term client relationships thus identifying and developing new opportunities for the group

Must be conversant in all of the following:
Procurement Management which includes the development of a procurement and contracting strategy
Contract Management and Administration including the supervision, review, monitoring, evaluation and reporting on all consultant and contractor contracts
Budget and Cost Control – provide an oversight of the Master Budget and each of the constituent projects and contracts which form part of the overall programme
Payment Applications – review of all the payment applications with a summary of all findings and a final recommendation on payments
Variation Assessment – review, assess, value all variations and make recommendations to the client
Claims Management – review, identify and track causes, check validity, assess time and cost impacts and make recommendations to the client
Final Accounts – manage the preparation, submittal, review and settlement of accounts
SNC Lavalin’s Faithful+Gould business is one of the world’s leading integrated project and programme management consultancies; with over 2,400 professionals operating worldwide.
Our aim is to protect and maximise our clients’ interests throughout the planning and delivery of projects, ensuring they are delivered on time, on budget. We pride ourselves on collaborating with client teams and developing long-term relationships.

Key services include, Project management, programme management, project controls, commercial management, cost management and expert scheduling and construction planning.
Our industry is going through a digital transformation and we have been investing in and pioneering digital methods to improve all aspects of our service. We have focussed our digital transformation around platform modernisation and product development and through standardisation and automation, we are achieving efficiencies that are directly passed on our clients who benefit from a consistent quality of service as well as the savings.

Active in the Middle East for over 20 years, we have offices in the UAE, Qatar, Oman and Saudi Arabia. We hire and retain only the best people in the industry. Our success is built on recruiting – and then developing – brilliant people from a broad range of professional and cultural backgrounds. It’s precisely this diversity of talent that sets us apart.

Acquired by SNC Lavalin in 2017, we also have an extensive depth of geographic exposure across 50 countries and the breadth of 53,000 experts. As one of the largest engineering contractors, we have access to 17,000 staff in the Middle East making us one of the largest multidisciplinary consultancies in the region.

Requirements:
Degree qualified professional who has reached Managerial level
15 years of experience and preferably have experience similar to this project/role
Membership of a recognised professional body
Capable of reviewing existing operations within an organisation through all the project phases (processes and procedures in both office and site)
Assessing both the strengths and weaknesses and assisting in compiling a bespoke set of process and procedures of all of the activities including but not limited to quality, progress, commercial matters, value, safety, design and construction
An experienced Commercial/Contracts Manager with a demonstrable track record in the delivery of large multi functional projects
Knowledge of project controls procedures
A “rounded profile”, comfortable with planning, analysis and managing process and commercial considerations. The successful candidate should also be able to drive for a successful delivery
Effective in building good working relationships within complex structures both within projects, with clients and internally
A minimum of 5 years experience working in USA, Canada or Western European Countries is preferable.

FDM Administrator wanted at FlyDubai – Dubai

flydubai logo

APPLY HERE

flydubai logo
flydubai logo

REF: 18000277
Manage collection, preliminary processing, and archiving of aircraft operational data that is constantly recorded on aircraft Quick Access Recorders and delivered to the Safety Department

Key Activities
1. Assist the FDM Specialist in Monitor flight data to ensure that flight operations are being conducted in accordance with all applicable flydubai requirements, standards and procedures
2. Ensure smooth operation of FDM system, generate timely trend analysis reports and co-author the FDM safety newsletters.
3. Measure established procedures for safe and efficient operational practices and airworthiness; detect deviations and classify by level of severity.
4. Analyze flight data to identify, filter, and distribute only pertinent information to management.

5. Apply knowledge of aircraft systems and aircraft performance so as to provide expert interpretation of data and present clear information to internal and external customers.

6. Maximize the use of continuously recorded aircraft flight data to benefit the Company. Analytical ability is required to interpret data and translate that data into information that is valuable in making operational, quality and safety decisions.

7. Proactively recommend optimizations for maximum flight data retrieval performance, establish clear guidelines for continuous availability of Flight Data Monitoring (FDM) services.

8. Ensure proactive approach to problems and/or symptoms observed or reported, through anticipation.

9. Establish liaison with the flydubai IT Department and Flight Data Monitoring software technical support to provide daily maintenance of FDM system.

10. Assist with Data collection for SRB and SAG meetings.

11. Keep Minutes of SRB and SAG Meetings

Qualifications:

MINIMUM QUALIFICATIONS / EXPERIENCE/ KNOWLEDGE / SKILLS

Minimum Qualification

• University Degree or equivalent experience: Relevant University Degree or ICAO CPL/ IR

Experience

• Years of experience: 2

Knowledge / Skills

• Good skills in: Microsoft Office Suite

• Specialized training in: Flight Data Management is preferred

Certificate / License required

• Occasional travel outside the UAE. Valid and unrestricted Passport Document.

Additional Requirements

• Good knowledge and experience in: Aviation. Knowledge of Flight Data Management Analysis Software preferred.

 

Housekeeping Order Taker wanted at Amwaj Rotana – Dubai

Amwaj Rotana hotel Jumeirah Beach

APPLY HERE

Amwaj Rotana hotel Jumeirah Beach
Amwaj Rotana hotel Jumeirah Beach

Expiry Date: 2018/09/02
Ref. JB3814769
Housekeeping – Housekeeping Order Taker
Amwaj Rotana – Jumeirah Beach Residence

Job Description
We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 
As a Housekeeping Order Taker you are responsible to handle all communication in and out of the Housekeeping Office to ensure a smooth running of the department and your role will include key responsibilities such as:

•Safe keep, record and collect all keys and papers held within the Housekeeping Office

•Ensure the sorting of all daily activity reports in the Housekeeping Office

•Answer phone calls promptly, following proper telephone etiquettes as trained and per the standards

•Record all incoming calls, ensure all messages are disseminated and followed up accordingly

•Handle all issues pertaining to Lost & Found – receiving, recording, storage, claiming and clearing

•Update and maintain all housekeeping files

•Update and print out of the Opera system for the room discrepancy report by morning and afternoon and ensure to submit a copy to Accounts and Front Office

•Arrange baby-sitting for guests and prepare attendance sheets for the monthly payroll

•Keep and maintain the cleanliness and tidiness of the Housekeeping Office

•Clear all outdated reports on a monthly basis based on the hotel standard for record keeping

Skills
Education, Qualifications & Experiences

You should ideally have a diploma or vocational training within the hospitality and previous experiences within a similar role. Good command of written and verbal English communication skills, along with good interpersonal abilities are essentials. Computer literacy and previous experiences with Opera are an advantage.

Database Administrator wanted at ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/11
Ref. JB3800461
Database Administrator
 
Job Description
Carry out database administration activities. Install, and configure Databases in UNIX & Windows environments. Patch the databases regularly in-line with Security Policies of the Bank.

1 Database Administration
• Manages the database and systems administration functions for the Bank.
Monitors the Installation, configuration and implementation of Databases in UNIX & Windows environments.
Monitors database administration tasks on Oracle RAC & MS SQL databases.
Application and database tuning on Production database for enhancing the performance.
Ensure database backups are monitored and periodic restorations are exercised by Database Administrators to ensure backup quality.

Monitor database system details within the database, including stored procedures and execution time, and implement efficiency improvements.
Develop, implement, and maintain change control and testing processes for modifications to databases.
Review database & cluster logs
Manages the Disaster recovery databases. Monitors the synchronisation between production and DR databases. Manages and troubleshooting of DR databases.
Troubleshoots high priority systems such as the core banking systems to ensure availability of service.
Managing Database monitoring Tools

2 Project Management

• Provide support to the SIT/UAT process and production roll-out

3 Project Analysis and tracking

• Monitor and Reviews Capacity planning reports

4 Business Alignment

• Deliver to a standard of fast resolution of problems, demonstrated by a service-orientated mindset throughout the team

5 Leading People

• Coordinate with system analyst IT teams for project delivery

6 Communication

• Support with the communication of project status and issues

7 Other accountabilities

• Undertake similar or related tasks or duties as directed by senior management

Skills

Minimum Education Level

A university degree in a technical discipline is essential. A Master degree in a business systems related subject area would be desirable.

Professional Qualification

Database Administration Certifications would be an added Advantage

Experience

(indicate years of experience required for the role as well)

Excellent knowledge in Oracle 10g, 11g and 12c Administration
Excellent knowledge in MS SQL 2005, 2008 and 2012.
Good knowledge of UNIX (IBM AIX and Linux)
8 – 10 years experience in Database Administration.
Experience in managing Oracle database administration specialised in RAC
Experience in managing MS-SQL database administration in Cluster/Fail-over
Practical experience in monitoring and tuning the database to provide high availability of service

Accounts Receivable Clerk wanted at La Ville hotel – Dubai

La Ville hotel Dubai

APPLY HERE

La Ville hotel Dubai
La Ville hotel Dubai

Job Number 18001VIZ
Job Category Finance and Accounting
Location La Ville Hotel & Suites CITY WALK, Dubai
Schedule Full-time
Position Type Non-Management/Hourly

Job Summary
To ensure compliance with the Hotel Credit policy in all matters related to Accounts Receivables.
Daily transfer of Front Office checkouts on City Ledger to appropriate account based on direct billing request.
Print all A/R reports including the invoices.
Prepare all invoices with proper back-ups for mailing. Maintain A/R files with copies of outstanding invoices along with backup.
Understanding of OPERAS Transaction codes related to A/R postings. All the postings/ rebates should be supported by back ups and should be included in Shift Closing.
Follow up and make calls for all outstanding balances.
Check all credit card details and vouchers and ensure all amounts and charges are correct.
Co-ordinate with fellow associates in order to segregate the task of cheque receiving and cheque posting.

Reconcile the payments with the bills.
Maintain backup log once the payments are received.
Understanding of OPERA Transaction codes related to A/R postings. All the postings/ rebates should be supported by back ups and should be included in Shift Closing.
Co-ordinate with Income Auditor for all the postings and rebates done.
Review the status of PM Accounts on weekly basis. Advice Credit Supervisor on any concerns/ issues.
Maintain monthly aging report file and BEO Meeting updates.
Co-ordinate with the DOF and/or Accounting Manager on all issues concerning credit.
Maintain good relationship with the Credit Collector and other accounting associates.
Answer all telephone calls and inquiries regarding bills. Redress the complaints within 48 hours.
Strictly adhere to the Hotel Credit policy.
Perform other duties as directed by the DOF and/or Accounting Manager.

Club Lounge Attendant wanted at Sheraton hotel – Jumeirah

Sheraton hotel Jumeirah Beach - Dubai

APPLY HERE

Sheraton hotel Jumeirah Beach - Dubai
Sheraton hotel Jumeirah Beach – Dubai

Job Number 18001WKZ
Job Category Rooms and Guest Services Operations
Location Sheraton Jumeirah Beach Resort, Dubai, UAE
 
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.

Job Summary

Assist guests with their business center needs (e.g., making copies, sending faxes, typing) and bill services. Open and close the business center. Instruct guests on how to access the internet. Package, label, and ship items for guests and ensure that charges are applied to proper accounts, room numbers, or credit cards. Coordinate delivery of packages, mail, faxes, and/or boxes to the proper meeting room or guest room. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Process all payment types such as room charges, cash, checks, debit, or credit. Balance and drop receipts according to Accounting specifications. Monitor inventory of supplies and equipment and order general office supplies. Notify Loss Prevention/Security of any guest reports of theft. Report accidents, injuries, and unsafe work conditions to manager.

Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Read and visually verify information in a variety of formats; grasp, turn, and manipulate objects; and stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Movement Coordination Specialist wanted at SERCO – Dubai

Serco logo

APPLY HERE

Serco logo
Serco logo

Req ID 52464 – Posted 05/07/2018 – United Arab Emirates – Dubai – Administration/Secretarial/Clerical – Full Time
Key Purpose
 
The purpose of this position is to administer and coordinate the travel movements of Australian Defence Force personnel at Al Minhad Airbase (i.e. in-country relocations, scheduled leave etc.).

Structure and reporting relationship
 
This role reports to the Movement Coordination Team Leader, whom reports to the Head of Support Services for the MELABS contract. This position requires collaborative relationships with various stakeholders including other co-workers and client representatives.
 
Key Job Responsibilities
 
Coordinate the movement tasks in support of minor operations in the Middle East region;
Provide advice and conduct liaison with the supported ADF units and coalition forces on movement related requirements;
Coordinate transportation as required;
Provide advice and assistance to ADF units on the preparation of personnel scheduled to travel;
Coordinate the physical movement of cargo to be shipped on the scheduled ADF flight from Al Minhad Airbase;
Report all personnel and cargo movements in accordance with the relevant ADF SOP’s;

Essential technical and professional skills, knowledge and qualifications

Knowledge

Strong organizational and time management skills
Good record keeping
Ability to effectively prioritise and execute tasks
Committed to providing services that promote the wellbeing of all ADF and Serco personnel
Ability to work effectively within a multidisciplinary team environment

Skills

Demonstrated high level of communication skills (written and oral)
Excellent Communication and interpersonal skills with an ability to interact at all levels
Professional personal presentation
Customer service orientation
Attention to detail accuracy
Ability to use initiative
Approachable and helpful
Reliable
Able to remain claim in stressful situations
Sound computer literacy
Possess the ability to analyse data and issue reports

Experience

A minimum of 5years of administrative experience in a fast paced operations environment
Previous experience working in a base operations environment is preferable;
Possess a current Australian Federal Security Clearance (minimum requirement – Negative vetting level 1)
Possess a current valid Australian drivers’ licence (in order to obtain UAE driving licence)

Database Administrator wanted at SERCO – Dubai

Serco logo

APPLY HERE

Serco logo
Serco logo

Req ID 51784 – Posted 05/07/2018 – United Arab Emirates – Dubai – Administration/Secretarial/Clerical – Full Time
Database Administrator – Success Profile
Reporting to: AFC Systems Manager
Division / Function: Operations
Base location: Dubai UAE

Job family: AFC Systems & Resource Planning
Grade: 16
Serco Leadership Tier: Managing a team within a business or function
Key purpose
The purpose of the job is to be responsible for supporting the Dubai Metro and Dubai Tram databases, ensuring their performance, availability and security.
 
Maintaining software databases of the company and manage database related issues ensuring availability and continuity.
 
Reason for role
 
To manage the AFC Systems and Software Databases

Structure and reporting relationship

Reporting to AFC Systems Manager

Based on the specific requirement of the role

Key accountabilities

Manages all database related issues of the whole Dubai Metro and Dubai Tram;
Responsible in system & database audit tasks to include assessment, evaluation and investigation:
Automatic Fare Collection (AFC) Systems
Internal Software Databases
Manage and document system configurations.
In depth analysis and investigation of systems fault and provide corrective action
Ensures that system hardware, operating systems, software systems, and related procedures are correct and in-place;
Develop and maintain installation and configuration procedures.
Contribute to and maintain system standards.
Responsible for ensuring availability and performance of the databases in the live production AFC system;
Ensuring that the associated hardware resources allocated to the databases and to ensure high resilience and performance tuning;
To proactively monitor the database systems to ensure secure services with minimum downtime;
Responsible for providing trend analysis to management team to enable them to make informed decisions regarding resource management, e.g., storage and other hardware upgrades;
Responsible for troubleshooting, performance tuning of T-SQL stored procedures, jobs, and development of new procedures for reporting;
Responsible for continued improvement to Backup and restore procedures, and regular restore testing;
Responsible for setting up and managing online replication to archival server;  Responsible for trouble-shooting database corruption, inconsistency incidents to ensure operational continuity;
Creation and implementation and testing of DR/BC plans;
Responsible for maintaining new and existing software databases
Assist with troubleshooting and implementation of Windows Operating System
Tasks for AFC Level 3
Monitoring the health of the data base;
Regular checking of error logs, scheduled maintenance tasks, monitoring of storage use.
Performance tuning – ensure that the database is running with optimal parameter settings, indexing, file system parameters.
Backup and Restore of both Metro and Tram and provide enhancement solutions;
Data Warehousing – long term solution for Serco Operations Planning & Performance analysis.
Perform and carry out other duties as instructed / directed by the AFC Systems Manager and Head of AFC Systems and Resource Planning

————————————————– READ MORE ——————————————————

Head of Procurement wanted at SERCO – Dubai

Serco logo

APPLY HERE

Serco logo
Serco logo

Req ID 52467 – Posted 05/07/2018 – United Arab Emirates – Dubai – Purchasing/Procurement – Full Time
Key purpose
 
The Head of Procurement will lead the Middle East Procurement organization across the Division, for all direct and indirect sourcing and procurement with an approximate spend of £150 million pounds a year

This responsibility includes
 
Strategic vision, operational planning and execution. The Head of Procurement will lead a team of sourcing and procurement professionals which will be deployed across the Middle East
Drive change across the organisation, and in partnership with Business Units (BUs) leadership and strategic suppliers, drive transformation to movethe department from a transactional, reactive focus to becoming a strategic function, delivering greater value to Serco Middle East. Manage a team of senior direct reports, with sourcing and procurement professionals.
Lead supply management for the BUs, responsible for sourcing and procurement processes, systems, and results across the Division, to include strategy development and implementation, common process definition and deployment, procurement organisational development and leadership, and delivery to support the company’s business model, strategies, and financial operating plans
Responsible for material delivering annual savings targets, supplier development and performance management, including quality and on time delivery assurance
Continue the company’s evolution in best practice procurement capabilities and organisational development, transforming the organisation from one that is locally-driven to one supported by an industry leading centralised function.
Driving shareholder value via improved procurement practices across the Middle East

Reason for role

Establishment of “Centre of Expertise” where local requirements dominate for practical reasons
Bring commercial expertise and rigout our Procurement approach
Drive results in short, medium and long term, sustainable cost savings
Operate effectively within all SME’s business units
Drive change across the organization to move the enterprise to the next level of sourcing and procurement excellence
Adapt new best practices through thought leadership
Resolve audit actions
Liaise effectively with Serco counterparts globally to ensure Serco Middle East is operating in line with group requirements and benefitting from global deals
Ensure Procurement provides an effective service to the SME business by supporting all sales, bidding and BAU activity

—————————————————– READ MORE ———————————————————

Sales Coordinator wanted at Yas Island rotana hotel – Abu Dhabi

Yas Island Rotana hotel Abu Dhabi

APPLY HERE

Yas Island Rotana hotel Abu Dhabi
Yas Island Rotana hotel Abu Dhabi

Ref. JB3813992
Sales – Sales Coordinator
Yas Island Rotana
 
Job Description
We are currently seeking for passionate and dynamic Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Sales Coordinator you are responsible to handle all the administrative requirements of the sales office whereby your role involves maintaining an organized, systematic and updated filing system in order to ensure easy accessibility to required data and avail loss of data from the hardware and will include key responsibilities such as:
•Prepare and type sales team’s offer letters, update the sales database system and ensure it is reviewed and properly checked before handing it for signature
•Compose letters, memos, faxes and other mail on behalf of the Director of Sales and other executives

•Maintain a prompt and accurate follow up and trace system for all correspondences

•Handle all incoming calls and guest’s inquiries in the absence of the sales team and channel to the concerned if the inquiry requires immediate action

•Ensure that the sales month end report is accomplished and submitted on time

•Ensure that all correspondence and offers related to the sales team goes out within maximum of 24 hours

•Communicate well at all levels dealing with the various administrative demands placed by the pressurized working environment

•Ensure that all equipment is in proper working order and cultivate care for all equipment used

Skills
Education, Qualifications & Experiences

You should ideally have a college diploma and relevant previous work experiences. Good computer skills and perfect command of English is a must and any other language skills beside will be an asset.

Office Assistant cum Data Entry wanted — WALK IN INTERVIEW

Company Name: Company
Employment Type: Full Time
Monthly Salary: 2,000 – 3,999 AED
Benefits: as per uae labor law
Minimum Work Experience: 0-1 Years
Minimum Education Level: High-School / Secondary
Listed By: Employer
Company Size: 501-1000 Employees
Career Level: Mid-level
Description:

PHONE: 052 494 1586
Required {04 nos}Office Assistant cum Data Entry for Manufacturing Company in Dubai {Al qouz}. Benefits as per uae laws, Visa + transportation + Accommodation, Medical & yearly ticket provided as per company rules, negotiable salary & about salary will be discussed only after the interview. Fresher & Experience can apply & training will be provided by the administration head.

Candidate should available in uae to attend walk in interview.
For appointment and Walk in interview kindly contact the HR on the following number given .

{NATIONALITY : ONLY ASIAN PREFFERED }

Night Auditor wanted at W hotel – Dubai

w hotel dubai

APPLY HERE

w hotel dubai
w hotel dubai

Job Number 18001SAE
Job Category Finance and Accounting
Location W Dubai – The Palm, Dubai, UAE
 
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.
We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

Job Summary

Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings.

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to

Rooms Intern wanted by Ritz Hotel – Abu Dhabi

ritz carlton hotel abu dhabi

APPLY HERE

ritz carlton hotel abu dhabi
ritz carlton hotel abu dhabi

Job Number 18001SBU
Job Category Rooms and Guest Services Operations
Location The Ritz-Carlton Abu Dhabi, Grand Canal, Abu Dhabi
 
Brand The Ritz-Carlton
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.
 

You will be learning the following:

Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly.

 

Engineering Administrative Assistant wanted by Ritz hotel – Abu Dhabi

ritz carlton hotel abu dhabi

APPLY HERE

ritz carlton hotel abu dhabi
ritz carlton hotel abu dhabi

Job Number 18001SFE
Job Category Administrative
Location The Ritz-Carlton Abu Dhabi, Grand Canal, Abu Dhabi, UAE
 
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.

Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

General Storekeeper wanted by Four Points hotel – Sharjah, UAE

Four points hotel Sharjah UAE

APPLY HERE

Four points hotel Sharjah UAE
Four points hotel Sharjah UAE

Job Number 18001QT0
Job Category Procurement, Purchasing, and Quality Assurance
Location Four Points by Sheraton Sharjah, Sharjah,UAE
 
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when you’re global, you can experience the local. Designed for the independent traveler seeking balance, there’s Four Points.
 
Receive, unload, and process deliveries and account for incoming freight based on invoice and receiving reports. Stage merchandise by department, mark appropriately for placement in facility, and deliver merchandise to appropriate department. Verify and track received inventory and complete inventory reports and logs. Reconcile shipping invoices and receiving reports to ensure count accuracy. Receive, store, ship, and deliver incoming and outgoing department packages and mail. Secure the receiving room and its contents, ensuring safekeeping of packages.

Follow all national, state, and local hazardous material shipping guidelines and regulations. Ship all out-going mail and packages. Verify quantity and condition of packages upon receipt prior to delivery to guest. Communicate with guest regarding received packages. Maintain accurate tracking system on all shipping and receiving transactions, including receiving guest signatures for received packages. Communicate with proper management regarding any loss or damage with packages. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Read and visually verify information in a variety of formats (e. g., small print). Visually inspect tools, equipment, or machines (e. g., to identify defects). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors.

Front Office agent wanted at InterContinental Hotel – Dubai

intercontinental hotel Dubai

APPLY HERE

intercontinental hotel Dubai
intercontinental hotel Dubai

Club InterContinental Agent (Female), Front Office at InterContinental Hotel® – DFC
Job Number DUB004846
Description
At the moment we’re looking for a Club InterContinental Agent to join our energetic, enthusiastic and passionate team at InterContinental Hotel® Dubai Festival City.

Under the general direction of the Guest Service Manager or his / her delegate and within the limits of established InterContinental Hotels Group brand and local policies and procedures, responsible for all activities relevant to the Front Desk such as the reception, check in / out, rooming of all Hotel guests, foreign exchange and assisting them with inquiries. Promotes the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos.

The key responsibilities are:

· Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity
· Registers and rooms all arrivals according to established procedures
· Maintains intimate knowledge of departmental standards and procedures
· Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation
· Maintains cashier float and ensures accurate daily report of all money received
· Cashes hotel guest’s personal and travellers checks and assists with currency exchange
· Keeps abreast of all modifications to accounting policies and procedures
· Responsible and attends to guest’s request of using the service of safety box at all times
· Knowledgeable of all special promotion procedures, for programs such as; Seasonal Packages, Frequent Flyers Programs, and also Intercontinental Hotels Group Loyalty programs.
· Attends to guest’s complaints, inquiries and requests, referees problems to supervisor/Assistant Manager if he/she unable to assist
· Is familiar with other Intercontinental Hotels and Resorts so that guest indicating any next destination on the registration card can be “sold” an onward booking to another InterContinental Hotels
· Does everything possible to ensure that the guests depart the hotel with a positive impression of hotel service
· Performs the audit balances and prepares all works for audit in an orderly fashion
· When on night shift, checks night report, prepare the morning report and prepare all necessary forms for the guest arrival
· Maintains comprehensive knowledge of standard reservation procedures including correct forms to use, how to read telex, e-mail, messages, and how to interpret availability sources within the reservation systems
· Maintains exemplary deportment standards of behavior and appearance and attitude as expected in a ICHG Brand
· Takes personal interest and pride to ensure that the front desk work area is kept clean and in an orderly state at all times
· Endeavors to maintain the high standards of the hotel with particular regard to the importance of ICHG Loyalty Program member and other VIP’s and with reference to hotel and to be a health or safety hazard
Qualifications
Ideally, you’ll have some or all of the following qualifications and experience we’re looking for:

· Two years in a similar role in a five star or luxury property
· Experience in a Executive Lounge preferred but not required
· Guest Relations experience, handling VIP Guests in a refined environment
· Proficiency in speaking and writing English
· Arabic speaker preferred but not required
· Ability to work independently and within a team environment
· Excellent communication skills
· GCC experience preferred