Laundry Manager wanted at Sheraton Grand hotel – Dubai

Sheraton Grand Hotel Apartment Dubai

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Sheraton Grand Hotel Apartment Dubai
Sheraton Grand Hotel Apartment Dubai

Job Number 18001ZHT
Job Category Housekeeping & Laundry
Location Sheraton Grand Hotel, Dubai, UAE
 
Schedule Full-time
Relocation? No
Position Type Management

Sheraton Grand Hotel, Dubai, United Arab Emirates.
Located at the forefront of Dubai’s most prominent thoroughfare, the Sheraton Grand Hotel seamlessly connects to the heart of the booming business district. Our hotel is just across from the Dubai World Trade Centre and within walking distance of the Dubai Convention Centre. A short drive will take you to DIFC, Dubai Mall, or downtown, and Dubai International Airport (DXB) is 10 kilometers away. Standing 53 stories tall, the hotel comprises 474 guest rooms and suites, as well as 180 one- to three-bedroom serviced apartments. All accommodations span at least 36 square meters. Our expansive conference center boasts meeting rooms with natural illumination and state-of-the-art audiovisual technology. The Sheraton Grand Hotel also offers a Sheraton Club Lounge that has extensive services and exciting 31st-floor views.

POSITION PURPOSE

With the Director of Housekeeping or in the absence of her/him, oversee the entire operation of the Laundry department including guest laundry, uniforms, linen, and stores.

ESSENTIAL FUNCTIONS

· Oversee the operation of the Laundry department managing guest laundry, associates laundry, uniforms and linen of the hotel.

· Participate in trainings and coaching of all the associates working in the laundry department.

· Skilled in managing laundry equipment such as washing machines, dryers, dry cleaners, folding machines, irons and all the equipment in the laundry and uniform areas.

· Manage stock controls and financial targets as guest laundry cost, linen cost, chemical cost.

· To attend daily business meetings, and participate in a proactive way

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

· Has previous 2 – 3 years’ experience as Laundry Manager

· Has previous experience in 5 star hotel

· Is able to manage a multicultural team.

· Experienced in managing a department’s profit & loss account.

· Possess superior analytical skills.

· Have knowledge of hotel computer systems and other IT related applications;

· Uphold ethical business practices.

Waiter/Waitress wanted at Marriott hotel – Abu Dhabi

marriott hotel downtown abu dhabi

APPLY HERE

marriott hotel downtown abu dhabi
marriott hotel downtown abu dhabi

Job Number 18001ZKN
Job Category Food and Beverage & Culinary
Location Marriott Hotel Downtown, Abu Dhabi, UAE
 
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes Marriott Hotels.
 
Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

Explore our very big world

We welcome you to join our global and diverse family. Whether you’re new to hospitality or a seasoned professional, you can come to us knowing that you will always be appreciated for your natural talents. Your positive energy and people-pleasing mindset are an important part of why our guests stay with us again and again.

Rewards for work, benefits for life

You’ll be supported in and out of the workplace through:

Discounts on hotel rooms, gift shop items, food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues

The impact you’ll make

You know the finest details of our menu and can’t wait to share your expertise with our guests. When they dine with us, your warm greeting, flawless table settings, and your friendly demeanor do not go unnoticed. No matter the day, you set out to provide each guest with a dining experience that will be remembered long after their stay.

What you’ll be doing

Welcome guests and promptly attend to tables
Serve food and beverages to guests making recommendations if needed
Share your menu knowledge to assist guests with questions and special requests
Record transactions in the MICROS system correctly and timely
Check-in with guests to assure satisfaction with each course and beverage
Clean tables, complete closing duties and re-stock tableware and other supplies

Commis 2 chef wanted at St Regis hotel – Abu Dhabi

St Regis hotel Abu Dhabi

APPLY HERE

St Regis hotel Abu Dhabi
St Regis hotel Abu Dhabi

Job Number 18001ZCK
Job Category Food and Beverage & Culinary
Location The St. Regis Saadiyat Island Resort, Abu Dhabi, UAE
 
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
The iconic St. Regis brand extends its legacy to Abu Dhabi with The St. Regis Saadiyat Island, Abu Dhabi, created by thoughtful Mediterranean architecture and a contemporary interior design.
 
The award-winning St. Regis Saadiyat Island Resort is the city’s true beachfront leisure address located just 20 minutes from Abu Dhabi International Airport and 10 minutes from the city’s bustling downtown.

Connect your passions with a rewarding opportunity

Others may call you a foodie, but you know you’re much more than that. You want to learn all the tricks of the trade and be the master of the kitchen. When you join us, you’ll find that there are no limits on your creativity or your potential. We inspire you to grow and challenge yourself because when you are pursuing excellence, you’re helping us to provide exceptional travel experiences.

Rewards for work, benefits for your lifestyle

You’ll be supported in and out of the workplace through:

Discounts on hotel rooms, gift shop items, food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues

The impact you’ll make

You hold yourself to a higher culinary standard and it is your attention to each preparation that keeps guests with us to dine. Working with a dedicated team of experts, you will learn something different every day as you work with new seasonal menus and unique presentations. You hard work pays off when a dish that you’ve thoughtfully helped to prepare has guests raving and anxious to return.

What you’ll be doing

Prepare fresh ingredients for cooking according to recipes/menu
Cook food and prepare top-quality menu items in a timely manner
Test foods to ensure proper preparation and temperature
Operate kitchen equipment safely and responsibly
Ensure the proper sanitation and cleanliness of surfaces and storage containers

Sales Specialist wanted at Sheraton hotel – Sharjah, UAE

Sheraton Hotel Sharjah UAE

APPLY HERE

Sheraton Hotel Sharjah UAE
Sheraton Hotel Sharjah UAE

Job Number 18001KH5
Job Category Sales and Marketing
Location Sheraton Sharjah Beach Resort & Spa, Sharjah, UAE
 
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.

Job Summary

Greet customers when they enter the shop, offer assistance in locating merchandise, and respond to questions regarding merchandise. Display merchandise in a neat, eye-appealing manner. Restock items as necessary, check expiration dates, and discard expired items. Keep storeroom neat and clean. Complete customer purchases, process all payment types, and process returns, refunds, and exchanges. Verify customer identification as required. Maintain appropriate cash levels in cash drawer, turn in all property monies and receipts, and ensure deposits/cash drops are verified. Follow checklist for opening and closing shop. Secure shop and monitor customer activity to prevent losses due to merchandise theft and damage. Report accidents, injuries, and unsafe work conditions to manager.

Chief Accountant wanted at W Hotel – Dubai

w hotel dubai

APPLY HERE

w hotel dubai
w hotel dubai

Job Number 18001ZKF
Job Category Finance and Accounting
Location W Dubai – The Palm, Dubai, UAE
 
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.
We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

JOB SUMMARY

Oversees the day-to-day execution of general ledger impacted processes, including support to clients/departments as they work with and understand these processes. Directs accounting functions specifically in the areas of account balancing, ledger reconciliation, reporting and discrepancy resolution. Supervises other Finance and Accounting employees in areas relating to general ledgers, subsidiary ledgers and related reporting.

For this role, pre-opening experience is an advantage.

CANDIDATE PROFILE

Education and Experience

• 4-year bachelor’s degree in Finance and Accounting or related major; 1 year experience in the finance and accounting or related professional area.

CORE WORK ACTIVITIES

Managing Work, Projects, and Policies

• Coordinates and implements accounting work and projects as assigned.

• Coordinates, implements and follows up on Accounting SOP audits for all areas of the property.

• Complies with Federal and State laws applying to fraud and collection procedures.

• Generates and provides accurate and timely results in the form of reports, presentations, etc.

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.

• Balances credit card ledgers.

• Verifies contracts for groups and performs credit reference checks for direct billed groups if necessary.

Maintaining Finance and Accounting Goals

• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Submits reports in a timely manner, ensuring delivery deadlines.

• Ensures profits and losses are documented accurately.

• Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.

• Maintains a strong accounting and operational control environment to safeguard assets.

• Completes period end function each period.

• Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.

Demonstrating and Applying Accounting Knowledge

• Demonstrates knowledge of job-relevant issues, products, systems, and processes.

• Demonstrates knowledge of return check procedures.

• Demonstrates knowledge of the Gross Revenue Report.

• Demonstrates knowledge and proficiency with write off procedures.

• Demonstrates knowledge and proficiency with consolidated deposit procedures.

• Keeps up-to-date technically and applying new knowledge to your job.

• Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

• Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Managing and Conducting Human Resource Activities

• Supports the development, mentoring and training of employees.

• Provides constructive coaching and counseling to employees.

• Trains people on account receivable posting techniques.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Demonstrates personal integrity.

• Uses effective listening skills.

• Demonstrates self confidence, energy and enthusiasm.

• Manages group or interpersonal conflict effectively.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Manages time well and possesses strong organizational skills.

• Presents ideas, expectations and information in a concise well organized way.

• Uses problem solving methodology for decision making and follow up.

• Makes collections calls if necessary.

Accounts Payable Supervisor wanted – Royal Meridien hotel – Abu Dhabi

Le Royal Meridien hotel Abu Dhabi

APPLY HERE

Le Royal Meridien hotel Abu Dhabi
Le Royal Meridien hotel Abu Dhabi

Job Number 18001ZED
Job Category Finance and Accounting
Location Le Royal Méridien Abu Dhabi, UAE
 
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Le Méridien, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer. Our guests are curious and creative, cosmopolitan, culture seekers that appreciate sophisticated, timeless service. We provide original, chic and memorable service and experiences that inspire guests to unlock the destination. We’re looking for curious, creative and well-informed people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create unexpected experiences, we invite you to explore career opportunities with Le Méridien.

Job Summary

Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved. Coordinate tasks and work with other departments; serve as a departmental role model or mentor; assign and ensure work tasks are completed on time and that they meet appropriate quality standards. The Position needs to Multi Task with other Finance positions in the Department. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.

Health Club Attendant wanted at Marriott hotel – Abu Dhabi

marriott hotel downtown abu dhabi

APPLY HERE

marriott hotel downtown abu dhabi
marriott hotel downtown abu dhabi

Job Number 18001ZC6
Job Category Golf, Fitness, and Entertainment
Location Marriott Hotel Downtown, Abu Dhabi, Abu Dhabi, United Arab Emirates VIEW ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes Marriott Hotels.
 
Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

Wipe down fitness center machines and remove towels, trash, and debris from fitness center area. Maintain an adequate supply of cups and water in recreation area. Clean fitness and recreation area restrooms and showers. Obtain, fold, and stack towels according to company procedures. Distribute lockers and towels to guests. Conduct inventory of supplies, materials, and equipment and inform supervisor/manager of low supply items. Provide information to guests about available recreation facilities and activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members. Provide assistance to injured guests until the arrival of emergency medical services. Promote the rules and regulations of the recreation facility. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.

Waitress wanted at Le Meridien hotel – Dubai

Le Meridien hotel Dubai

APPLY HERE

Le Meridien hotel Dubai
Le Meridien hotel Dubai

Job Number 18001RNB
Job Category Food and Beverage & Culinary
Location Le Méridien Dubai Hotel & Conference Centre, Dubai, UAE
 
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Le Méridien, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer. Our guests are curious and creative, cosmopolitan, culture seekers that appreciate sophisticated, timeless service. We provide original, chic and memorable service and experiences that inspire guests to unlock the destination. We’re looking for curious, creative and well-informed people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create unexpected experiences, we invite you to explore career opportunities with Le Méridien.

Explore our very big world

We welcome you to join our global and diverse family. Whether you’re new to hospitality or a seasoned professional, you can come to us knowing that you will always be appreciated for your natural talents. Your positive energy and people-pleasing mindset are an important part of why our guests stay with us again and again.

Rewards for work, benefits for life

You’ll be supported in and out of the workplace through:

Discounts on hotel rooms, gift shop items, food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues

The impact you’ll make

You know the finest details of our menu and can’t wait to share your expertise with our guests. When they dine with us, your warm greeting, flawless table settings, and your friendly demeanor do not go unnoticed. No matter the day, you set out to provide each guest with a dining experience that will be remembered long after their stay.

What you’ll be doing

Welcome guests and promptly attend to tables
Serve food and beverages to guests making recommendations if needed
Share your menu knowledge to assist guests with questions and special requests
Record transactions in the MICROS system correctly and timely
Check-in with guests to assure satisfaction with each course and beverage
Clean tables, complete closing duties and re-stock tableware and other supplies

What we’re looking for

Great conversational skills and teamwork-oriented
Positive outlook and outgoing personality
Previous serving experience is a big plus

Demi Chef de Partie wanted at Le Meridien hotel – Dubai

Le Meridien hotel Dubai

APPLY HERE

Le Meridien hotel Dubai
Le Meridien hotel Dubai

Job Number 18001WOG
Job Category Food and Beverage & Culinary
Location Le Méridien Mina Seyahi Beach Resort & Marina, Dubai, UAE
 
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5,700 properties, you’ll find us in your neighborhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World.™
 
Le Meridien Mina Seyahi Beach Resort & Marina, ideally located alongside Dubai’s largest private white sand beach, Le Méridien Mina Seyahi Beach Resort & Marina is an iconic destination among the most luxurious of Dubai Beach Resorts. Featuring a classic chic decor are subtle purple accents, our 220 Rooms and suites are designed to stimulate your creativity while offering breath-taking views and outstanding resort facilities will enrich your experience.

The Barasti Bar & Restaurant is a vibrant beach venue is full of excitement. Just a stone’s throw from the sea, with great music, a delectable menu, and delicious cocktails – it’s no wonder Barasti has become an icon of the Dubai social scene. (International Cuisine)

The vibrant beach venue, renewed for its great music and delectable menu, topped the world wide watering hotels in the world best bars www.worldbestbar.com top 100 bars, Barasti has also received numerous local awards, most recent awards being Ahlan Best Bar in Dubai and Caterer Middle East Highly Commended Bar Award 2013.

Job responsibilities will include, but not limited to the following:

Demonstrate initiative at all times
Strong desire to improve on skills and knowledge
Ability to produce own work in accordance with a deadline
Seek own solutions to the minor obstacles that occur from time to time
To project a pleasant and positive professional image to all contacts at all times
Ensure full liaison with other members of the section and the Kitchen team
Strong communication with the Chef de Partie of the section
Key relationship with the Executive Chef and Sous Chefs

To move into this position you should have

The selected Candidate should be able to join on 15th September
Minimum one year of service in Mina Seyahi Complex
Minimum 2 Years’ experience in 5* hotels
Team worker with a great attitude to work under pressure
Good conversational skill in English
Hotel School Certificate is an advantage
Good personality & 5* appearance

Shift Leader wanted at Sheraton Grand hotel – Dubai

Sheraton Grand Hotel Apartment Dubai

APPLY HERE

Sheraton Grand Hotel Apartment Dubai
Sheraton Grand Hotel Apartment Dubai

Job Number 18001XD8
Job Category Rooms and Guest Services Operations
Location Sheraton Grand Hotel, Dubai, UAE
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.

Sheraton Grand Hotel, Dubai, United Arab Emirates.

Located at the forefront of Dubai’s most prominent thoroughfare, the Sheraton Grand Hotel seamlessly connects to the heart of the booming business district. Our hotel is just across from the Dubai World Trade Centre and within walking distance of the Dubai Convention Centre. A short drive will take you to DIFC, Dubai Mall, or downtown, and Dubai International Airport (DXB) is 10 kilometers away. Standing 53 stories tall, the hotel comprises 474 guest rooms and suites, as well as 180 one- to three-bedroom serviced apartments. All accommodations span at least 36 square meters. Our expansive conference center boasts meeting rooms with natural illumination and state-of-the-art audiovisual technology. The Sheraton Grand Hotel also offers a Sheraton Club Lounge that has extensive services and exciting 31st-floor views.

POSITION PURPOSE

To provide our guests an on brand and personalized arrival experience by allocating the rooms based on the preferences and the reason of stay as well as follow and implement Sheraton Grand Brand Standards/Guidelines. Additionally, shift leader will effectively contribute in a high GSS loyalty composite through recognition, friendliness, helpfulness and efficiency and ensure all FO KPIs goals are all in control and achieved.

ESSENTIAL FUNCTIONS

· Ensure that services provided are in harmony with our Sheraton core values

· Assist the Front Office Manager and the Assistants with the daily Operations.

· Assign the rooms according to the guest requests, preferences and purpose of the stay, using the MAR and the pre arrival email sent by the Club or the Lobby Ambassadors team.

· Organize and coordinate with the AFOM allocation, check in and pre-registration procedure for groups.

· Review with HSK and AFOM the room Out Of Order/ Out Of Service on daily basis.

· Review the room inventory with AFOM and streamline if necessary, handle room type overbooking.

· Ensure accuracy between VIKAS and DTCM system

· Acquire the proper product knowledge needed to perform your job properly.

· Ensure that guest requests/ defects are fulfilled and closed in SG within 15 minutes as average response time.

· Be aware of the hotel Fire and Emergency procedures.

QUALIFICATION STANDARDS

· Should have previous 2-3 years’ experience in front desk

· Should have previous experience in 5 star hotel

· Must be able to speak, write and converse freely in English

· Preferable to able to Write and converse freely in the language spoken in the area

· Preferable to be able to speak in one additional language other than the first two

· Must have opera knowledge

· Thrive on pride of work and its product;

· Play as a team to achieve common goals;

· Have a strong ability to learn skills, retain and demonstrate learning;

· Uphold ethical business practices.

Catering Services Manager wanted at Ritz hotel – Abu Dhabi

ritz carlton hotel abu dhabi

APPLY HERE

ritz carlton hotel abu dhabi
ritz carlton hotel abu dhabi

Job Number 18001ZH6
Job Category Event Management
Location The Ritz-Carlton Grand Canal, Abu Dhabi, UAE
 
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

JOB SUMMARY

Assists in planning and execution of meetings and special events. Position assists in the implementation of departmental strategies. The position has responsibility for assisting in the execution of all property events with a seamless turnover from sales to operations and back to sales where appropriate.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.

CORE WORK ACTIVITIES

Assisting in Managing Meetings and Special Events Operations and Budgets

• Researches and analyzes new products, pricing and services of competition.

• Assists in apprising property of all groups that will impact property operations.

• Assists in execution of event management strategy that is aligned with the company’s business strategy and leads its execution.

• Conducts daily walk-through of banquet floor to help ensure client satisfaction and quality standards.

Managing Profitability

• Assists in developing working relationships with outside vendors and establishing prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property as needed.

• Creates opportunities to upsell during event planning.

• Assists in managing department controllable expenses to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations.

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service levels.

• Responds to and handles guest problems and complaints.

• Empowers employees to provide excellent customer service.

• Ensures employees understand expectations and parameters.

• Strives to improve service performance.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Demi Chef De Partie wanted at Sheraton hotel – Jumeirah, UAE

Sheraton hotel Jumeirah Beach - Dubai

APPLY HERE

Sheraton hotel Jumeirah Beach - Dubai
Sheraton hotel Jumeirah Beach – Dubai

Job Number 18001I5N
Job Category Food and Beverage & Culinary
Location Sheraton Jumeirah Beach Resort, Dubai, UAE
 
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.

Job Summary

Arabic Cuisine. Supervise and coordinate activities of cooks and workers. Determine how food should be presented, and create decorative food displays. Ensure proper portion, arrangement, and food garnish to be served. Monitor the quantity of food that is prepared. Inform F&B service staff of 86’ed items and number of available menu specials. Prepare special meals or substitute items. Assist cooks and kitchen staff with various tasks. Provide cooks with needed items. Monitor stock of kitchen supplies and food. Maintain kitchen logs for food safety program and food products. Ensure the quality of the food items and notify manager if a product does not meet specifications. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.

Chef de Partie – wanted at Marriot hotel – Abu Dhabi

marriott hotel downtown abu dhabi

APPLY HERE

marriott hotel downtown abu dhabi
marriott hotel downtown abu dhabi

Job Number 18001ZKX
Job Category Food and Beverage & Culinary
Location Marriott Hotel Downtown, Abu Dhabi, UAE
 
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes Marriott Hotels.
 
Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

Job Summary

Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform F&B service staff of 86’ed items and available menu specials. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model.

Commis 1 chef wanted at Four points hotel – Dubai

Four points Sheraton hotel Dubai

APPLY HERE

Four points Sheraton hotel Dubai
Four points Sheraton hotel Dubai

Job Number 18001ZEF
Job Category Food and Beverage & Culinary
Location Four Points by Sheraton Sheikh Zayed Road, Dubai, UAE
 
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when you’re global, you can experience the local. Designed for the independent traveler seeking balance, there’s Four Points.
 
Job Summary
Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods.

Inform Chef of excess food items for use in daily specials. Inform F&B service staff of 86’ed items and available menu specials. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model.

Housekeeping Attendant wanted at Sheraton hotel – Dubai

Four points Sheraton hotel Dubai

APPLY HERE

Sheraton hotel Dubai Creek

Job Number 18001UVR
Job Category Housekeeping & Laundry
Location Sheraton Dubai Creek Hotel & Towers, Dubai, UAE
 
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.

The impact you’ll make

When a guest walks into any of our rooms – imagine that first look around they take. Followed by that sigh of relief because they’ve arrived to their home away from home, be it for a night or a week, and it’s perfect. Everything is exactly in its place.

Crisp, pressed linens. Perfectly placed pillows. A sparkling mirror. Every detail adding up to an experience our guests feel great about because they know they’re in good hands while staying with us. That’s the impact you make with your efforts, which become even bigger when those experiences add up and create a loyal customer.

What you’ll do

Replace guest amenities and supplies in rooms
Make beds and fold sheets
Remove trash, dirty linens and room service items
Greet guests and take care of requests
Straighten desk items, furniture and appliances
Dust, polish and remove marks from walls and furnishings
Vacuum carpets and floor care duties

Perks you deserve

We’ll support you in and out of the workplace by offering:

Team-spirited coworkers
Encouraging management
Wellbeing programs
Learning and development opportunities
Discounts on hotel rooms, gift shop items, food and beverage
Recognition programs

Waiter/Waitress wanted at Marriott hotel – Abu Dhabi

marriott hotel downtown abu dhabi

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marriott hotel downtown abu dhabi
marriott hotel downtown abu dhabi

Job Number 18001ZCJ
Job Category Food and Beverage & Culinary
Location Marriott Hotel Downtown, Abu Dhabi, Abu Dhabi, UAE
 
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes Marriott Hotels.
Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

Explore our very big world

We welcome you to join our global and diverse family. Your positive energy and people-pleasing mindset are an important part of why our guests continue to choose us for their event needs. Every day presents a new opportunity to interact with people from all over the world, giving you new inspiration and perspective.

Rewards for work, benefits for your lifestyle

You’ll be supported in and out of the workplace through:

Discounts on hotel rooms, gift shop items, food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues
The impact you’ll make

You will enjoy working with a well-synchronized service staff, prepared to do whatever it takes to pull off a flawless event. When the guests arrive, they will be pleased to find your polished appearance and dedication to exceptional service that delights in the details. You will feel a sense of accomplishment knowing that you’ve impressed each guest with personalized attention.

What you’ll be doing

Prepare coffee breaks, carts and stations with appropriate supplies
Organize tables, action stations, buffets, and carts for service
Communicate any additional meal requirements or special requests to the kitchen
Ensure courses are properly cleared and crumbed in a timely fashion
Manage the presentation of tableware so that it is accessible for the guests
Monitor cleanliness and proper sanitization of tables, stations and service areas

Retail Project Lead wanted at ATKINS – Dubai

Atkins global logo

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Atkins global logo
Atkins global

FG-005972
Construction, Infrastructure
Faithful+Gould is seeking to expand its UAE Retail team and is looking for retail Project leaders who will manage QS teams in the delivery of large scale regional malls projects.
 
SNC Lavalin’s Faithful+Gould business is one of the world’s leading integrated project and programme management consultancies, with over 2,400 professionals operating worldwide.
Our aim is to protect and maximize our clients’ interests throughout the planning and delivery of projects, ensuring they are delivered on time, on budget. We pride ourselves on collaborating with client teams and developing long-term relationships.

Key services include – Project management, programme management, project controls, commercial management, cost management and expert scheduling and construction planning.
Our industry is going through a digital transformation and we have been investing in and pioneering digital methods to improve all aspects of our service. We have focused our digital transformation around platform modernization and product development and through standardization and automation, we are achieving efficiencies that are directly passed on our clients who benefit from a consistent quality of service as well as the savings.

Active in the Middle East for over 20 years, we have offices in the UAE, Qatar, Oman and Saudi Arabia. We hire and retain only the best people in the industry. Our success is built on recruiting – and then developing – brilliant people from a broad range of professional and cultural backgrounds. It’s precisely this diversity of talent that sets us apart.

Acquired by SNC Lavalin in 2017, we also have an extensive depth of geographic exposure across 50 countries and the breadth of 53,000 experts. As one of the largest engineering contractors, we have access to 17,000 staff in the Middle East making us one of the largest multidisciplinary consultancies in the region.

Responsibilities

Client and stakeholder management.
Executive level and monthly reporting
Internal programme management
Managing and assisting technical teams to prepare packages and deliverables
Maintaining rolling revenue & profit forecasts
Reporting on project performance
Leveraging project commercial performance – revenues and costs

Essential Criteria

In-depth knowledge and experience commercial management of retail super & mega malls at both pre & post contract stage
Middle East retails malls experience in last 4-5 years preferable
Middle East construction experience added benefit, delivery experience in UAE would be a differentiator
Good contract, commercial and financial understanding, 10 years post qualification experience
Excellent written English
Good negotiation skills
Large company & project financial control systems use & understanding
Good attention to detail.
Desirable Criteria
Professional Membership (MRICS)
Knowledge of FIDIC
The Individual
Degree in Quantity Surveying from recognised University;
Must have previous experience of FIDIC Contracts
Strong contractual, commercial and financial knowledge
Min 15 years post-contract relevant capacity in contracts and commercial management
Must have consultant and/or client background for minimum of 5 years
Must have minimum of 3 years Middle East experience preferred
Good communication skills
Politically aware
Team player, team leader
Qualifications
Degree in relevant discipline

Senior Project Manager wanted at ATKINS – Abu Dhabi

Atkins global logo

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Atkins global logo
Atkins global

EN-002645
Nuclear
Atkins Nuclear, now part of the SNC-Lavalin nuclear division has been operating for over 40 years with operations based in the Canada, UK, Europe, the Middle East, Asia and North America, and are fully engaged in the development of the next generation of nuclear power.

Our middle east office, centred in Abu Dhabi, has become one of the largest nuclear consultancies across the region, and at the forefront of emerging nuclear power markets.
 
As a result of continued growth, we are looking to recruit a nuclear-experienced project manager to help our client(s) manage some very complex organisational and technical projects.

Initially, we are looking for individuals to be based in Abu Dhabi, at the clients’ site, and take a senior client facing role on a secondment basis, but alongside an Atkins/SNC-Lavalin team of professionals.
Responsibilities:
Manage multidisciplinary project(s), using client developed project tools and processes
Standard delivery expectations such as reporting, safety leadership, risk management, schedule oversight, and client management
Confidently engage and build trust from a broad range of client stakeholders, from technicians to C-level executives

Requirements:

Essential:
8 years + professional experience,
Degree qualified engineer or scientist
Nuclear experience (5 -8 year)
Able to work in the field and interact well with delivery teams
Good standard of written English and the ability to write clear technical reports
Reasonable level of commercial awareness and demonstrate the ability to work within budget and programme
Innovative and open to ideas
Highly motivated and proactive, have good interpersonal skills and an ability to communicate effectively
Interpersonal skills, able to build and develop relationships internally and externally
Desirable:

Familiarity with the Arabic language
Project Management qualifications

Graduate Engineer wanted at ATKINS – Dubai

Atkins global logo

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Atkins global logo
Atkins global

ME-006057
Buildings, Construction
UAE Nationals are encouraged to apply.
 
Responsibilities
This is a full-time role working Sunday to Thursday, 8am-6pm. You will join Atkins in the Middle East as a Graduate Engineer within the Building Services team. You will have one base location but you will eventually be assigned to projects across the region therefore it is likely that an element of travelling will be required for your role. Specific responsibilities will depend on the business you are recruited into and the project(s) you are assigned to, but may include:

Building services
Supporting design calculations
Preparation of project design reports
Liaison with clients, stakeholders, other professional bodies and contractors
Compliance with Atkins quality, safety and environmental procedures

You will be supported towards a relevant internationally recognised professional institution and provided with all the support infrastructure required in order to achieve professional status, both financially and through work experience & structured training.

Requirements

Minimum degree classification of 2:1 (i.e. 60% or above) in Mechanical, Electrical or Building Services Engineering. A further specialist (such as a MEng or Masters degree) would be an advantage
No more than two years relevant work experience
Drive and self motivation to achieve chartered status with the relevant institution
Drive to continuously develop your technical & behavioural skills
Ability to lead and work as part of a team
Ability to apply technical knowledge in analysing problems and creating solutions
Ability to work and communicate effectively in English (verbal & written) within multidisciplinary teams
Ability to work on your own initiative
Ability to adapt to changing environments
Ability to multi-task and deliver to tight deadlines
Ability to influence others
Strong attention to detail and ability to make sound judgements

Consultant wanted at ATKINS – Abu Dhabi

Atkins global logo

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Atkins global logo
Atkins global

EN-002694
Construction, Programme Management
This is a client facing role within our UAE nuclear team, working for the future nuclear operator, and providing consultancy and project management in developing their organisation structure, roles and responsibilities.

Responsibilities:
Working hand in hand with our nuclear client in Abu Dhabi, to help them develop the short, mid and long-term organisational structures
Working with, and influencing multiple client stakeholders such as Operations, Finance, Procurement, HR
Managing multiple mini-projects and tasks, and ensuring progress, risks and communications are proactively provided with your client line manager
You will be expected to be based in the clients’ office in Abu Dhabi, with occasional visits to the nuclear plant site in Abu Dhabi, also attend SNC-Lavalin/Atkins internal meetings in our Abu Dhabi office. As an ambassador to the SNC-Lavalin nuclear business, you will be expected to deliver high quality work on behalf of our clients, and be flexible to occasionally work out of hours to deliver to tight schedules

SNC Lavalin’s Nuclear business is one of the world’s leading nuclear solutions providers, with over 2,800 professionals operating worldwide.

We provide multidisciplinary support to a very broad range of clients developing nuclear power, operating plants, and to those decommissioning plants.

Atkins (now part of the SNC-Lavalin group) has been supporting the UAE nuclear programme since 2011 as is a trusted partner to the programme, and we have a great ability to make use of our extensive global capabilities (50 countries and 53,000 experts) to ensure the UAE programme remains a model for the world.

Right now, we are looking for someone to be placed into our client team, to help them prepare for commercial operation of the power plants

Essential requirements:

Degree or diploma qualification in science, HR, engineering or project management
English fluency (native or very fluent)
At least 3 years professional experience in a management consulting environment
Familiarity with project management tools and approaches
Excellent verbal and written communication skills, including technical English
Desirable requirements:

Experience in Nuclear power
Experience of organisational development or HR
Experience of Arabic language

Junior Engineer wanted at ATKINS – Sharjah

Atkins global logo

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Atkins global logo
Atkins global

EN-002684
Oil & Gas in Sharjah
Job Summary:
 
Atkins has provided unrivalled technical expertise and support to the oil and gas industry for more than three decades. Our highly skilled teams are leading technical developments across the globe. We combine innovation, ingenuity and best practice through all of our services. We are committed to excellence in the delivery of first class solutions, technical excellence and respect for the environment. Due to our continuing expansion we are inviting Offshore Structural Engineers to join our Offshore Structural/ Structural Integrity Management (SIM) team located in Sharjah, UAE.

Our Structural/SIM team is in involved in advanced structural analyses and integrity management of fixed and floating offshore structures. This is a great opportunity for talented engineers to gain technical experience within an internationally renowned consultant delivering projects around the globe.

To fill our current openings, we are inviting talented engineers with minimum 2 years of experience (Engineer) to join our Structural/SIM team in Sharjah, UAE with the following responsibilities/requirements:

Responsibilities:
Perform in-place strength, fatigue and ultimate strength analyses of fixed and floating offshore structures using SACS or SESAM Software.
Structural integrity assessments of existing platforms and design of platform modifications/strengthening.
Carryout structural design manual calculations to supplement/refine computer-generated analysis results and design of structural components.
Effective communication of study results to clients, either through verbal presentation or written reports.
A committed team player able to work on own initiative with minimum supervision.

Essential Requirements:
Engineering Degree B.Sc. or equivalent in Civil, Structural, Mechanical, Marine or Offshore engineering
Thorough understanding of Structural Fundamentals Theories (including Strengths of Materials, Structural Dynamics and Non-linear theory)
Experience with in-place strength, fatigue and ultimate strength analyses of fixed and floating offshore structures using SACS or SESAM Software Packages
Familiar with Offshore Industry Recommended Codes & Standards Practices

Bellman wanted at EDITION hotel – Abu Dhabi

Edition hotel Abu Dhabi

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Edition hotel Abu Dhabi
Edition hotel Abu Dhabi

Job Number 18001I4Z
Job Category Rooms and Guest Services Operations
Location The Abu Dhabi EDITION, Abu Dhabi, UAE
 
Schedule Full-time
Position Type Non-Management/Hourly

JOB OVERVIEW:
Support all property operations, ensuring that the highest levels of hospitality and service are provided. Responsible for all Bell and Door functions. Areas of responsibility include but are not limited to: providing a professional and personalize welcome experience to guests and visitors; greeting and escorting of guests to their rooms; luggage storage and retrieval as well as loading and unloading from the car; Supply guests with directions and arrange transportation.

BUSINESS CONTEXT:

EDITION is the industry’s first truly global lifestyle hotel brand that successfully combines a personal, intimate and unique hospitality experience on a global scale. Developed in collaboration with Ian Schrager and Marriott Intl., EDITION combines outstanding innovation and design with the highest levels of service execution. It achieves this goal by bringing great personal, friendly, modern service as well as outstanding, one-of-a-kind food, beverage and entertainment offerings… “all under one roof”.

EDITION responds to new emerging cultural and social imperatives. It reflects these changing lifestyles and caters to a vast underserved market of guests expecting and in turn demanding a unique experience, not merely a place to sleep. Each hotel is rare in its individuality, authenticity, originality and unique ethos that reflects the best of the cultural and social milieu of its location and of the time.

EDITION is about an attitude and the way it makes you feel rather than the way it looks. The attitude comes alive to guests via their senses. The brand has unique language, modern visual appeal, music and scent.

SCOPE MEASURES:

A Full-Time position based at The Abu Dhabi EDITION
Size of Unit (Number of Rooms) – 198 Rooms and 57 Residences

REPORTS TO: Head Concierge

STANDARD SPECIFICATIONS:

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities and aptitudes to perform each duty proficiently.

QUALIFICATIONS:
High school diploma or GED equivalent.
No supervisory experience is required.
UAE driving license is a must.

ESSENTIAL JOB FUNCTIONS:
Main Responsibilities
Be familiar with Hotel services, operational hours and ongoing promotions.
Have a thorough knowledge of The Abu Dhabi EDITION product and services.
Ensure all forms of communication are used to full capacity and relevant information is handed over to the next shift.
Greet guests and inform them of property amenities, services, and hours of operation, and local areas of interest and activities.
Open doors and assist guests/visitors entering and leaving property.
Assist with luggage storage and retrieval.
Transport guest luggage to and from guest rooms and/or designated bell area.
Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage.
Supply guests with directions.
Arrange transportation (e.g., taxi cab, shuttle bus) for guests/visitors, and record advance transportation request as needed.
Dispatch bell/door/valet employees as needed.
Communicate parking procedures to guests/visitors.
Park and retrieve from parking guests cars.
Serve as a departmental role model, and assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees.
Develop and maintain positive working relationships with others.
Welcome and acknowledge all guests according to EDITION standards.
Thank guests with genuine appreciation.
Speak with others using clear and professional language.
Ensure adherence to quality expectations and standards.
Ensure proper use of the telephone etiquette as per EDTION standards.
Establishes and maintains open, collaborative relationships with other employees.
Perform any other reasonable job duties as requested.

Restaurant master wanted at Morimoto restautant – Dubai

Morimoto restaurant Le Meridien hotel Dubai

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Morimoto restaurant Le Meridien hotel Dubai
Morimoto restaurant Le Meridien hotel Dubai

Job Number 18001CK4
Job Category Food and Beverage & Culinary
Location Renaissance Downtown Hotel, Dubai, Dubai, UAE
 
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask “why” when given an explanation. Today, you bring your personal style to every experience. You live life to discover. You are passionate about your neighborhood, always looking to explore the places one wouldn’t find in a travel guide. If this sounds like you, you’re in the right place. You’ve got authentic style, natural curiosity and a warm way with people. Renaissance is not just a place to spend the night, it’s a place to discover, a place in the world with style like yours. That’s why we’re not just looking for anyone. We’re looking for someone like you.

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.

Front Desk Agent wanted at Yas Island rotana – Abu Dhabi

Yas Island Rotana hotel Abu Dhabi

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Yas Island Rotana hotel Abu Dhabi
Yas Island Rotana hotel Abu Dhabi

Expiry Date: 2018/09/12
Ref. JB3779827
 
Front Office – Front Desk Agent
Yas Island Rotana

Job Description
We are currently looking for young, dynamic, self motivated Front Office professionals who want to move their careers forward.
 
As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:

•Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure

•Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed

•Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests

•Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries

•Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels

•Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures

•Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems

•Maintain the privacy of all guests by ensuring that no details of the guests are disclosed

•Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings.

Skills
Education, Qualifications & Experiences

You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.

Housekeeping Order Taker wanted at Amwaj Rotana – Dubai

Amwaj Rotana hotel Jumeirah Beach

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Amwaj Rotana hotel Jumeirah Beach
Amwaj Rotana hotel Jumeirah Beach

Expiry Date: 2018/09/02
Ref. JB3814769
Housekeeping – Housekeeping Order Taker
Amwaj Rotana – Jumeirah Beach Residence

Job Description
We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 
As a Housekeeping Order Taker you are responsible to handle all communication in and out of the Housekeeping Office to ensure a smooth running of the department and your role will include key responsibilities such as:

•Safe keep, record and collect all keys and papers held within the Housekeeping Office

•Ensure the sorting of all daily activity reports in the Housekeeping Office

•Answer phone calls promptly, following proper telephone etiquettes as trained and per the standards

•Record all incoming calls, ensure all messages are disseminated and followed up accordingly

•Handle all issues pertaining to Lost & Found – receiving, recording, storage, claiming and clearing

•Update and maintain all housekeeping files

•Update and print out of the Opera system for the room discrepancy report by morning and afternoon and ensure to submit a copy to Accounts and Front Office

•Arrange baby-sitting for guests and prepare attendance sheets for the monthly payroll

•Keep and maintain the cleanliness and tidiness of the Housekeeping Office

•Clear all outdated reports on a monthly basis based on the hotel standard for record keeping

Skills
Education, Qualifications & Experiences

You should ideally have a diploma or vocational training within the hospitality and previous experiences within a similar role. Good command of written and verbal English communication skills, along with good interpersonal abilities are essentials. Computer literacy and previous experiences with Opera are an advantage.

Health and Safety Coordinator wanted at Pearl Rotana – Abu Dhabi

Pearl Rotana hotel Abu Dhabi

APPLY HERE

Pearl Rotana hotel Abu Dhabi
Pearl Rotana hotel Abu Dhabi

Expiry Date: 2018/09/12
Ref. JB3817288
Food & Beverage – Environmental Health and Safety Coordinator
Pearl Rotana

Job Description
We are currently seeking for passionate and dynamic Health and Safety professionals who pride themselves on their ability to deliver extraordinary levels of customer service and direct a team that remains in compliance with top quality food and beverage products through prompt, accurate and personalized service.
 
As an Environmental Health and Safety Coordinator, you will have to assist in driving and coordinating the implementation of EHS & HACCP programs whereby your role will include key responsibilities such as:

• Conduct daily inspections based on HACCP Standards in kitchens, outlets and relevant areas such as stores, receiving, engineering, garbage room and pest control

• Conduct a daily workplace and guest areas inspections based on the Environment, Health & Safety standards in all departments

• Follow up on the corrective actions implementation with other departments

• Conduct basic Food Safety training refreshers and schedule colleagues for related exams

• Coordinate EHS meetings and prepare the respective minutes

• Conduct induction training for contractors upon signing new contracts

• Conduct contractor’s inspection when working inside the premises

• Conduct EHS induction training for new joiners focusing on their departmental tasks and responsibilities

• Assist other departments on completing their departmental risk assessments, their incidents investigation and corrective actions completion

• Schedule and join the Environmental Health and Safety Manager during audits conducted for suppliers and contractors

• Review and maintain HACCP and EHS Records on a monthly basis

• Inspect the waste management practices and monitor the ‘Waste Manifests’ on a monthly basis

• Assist the Environmental Health and Safety Manager in preparing for external certification, regulatory inspections and audits

• Coordinate laboratory samples collection (as per the schedule)

• Conduct On-Job HACCP and EHS Trainings

• Develop safety and environmental awareness campaigns for hotel colleagues

• Collect information to monitor EHS KPIs and set targets

• Keep the EHS notice board dynamic and update regularly the information and hotel KPIs progress

• Review chemical registers in Engineering, Housekeeping, Laundry, Recreation and Stewarding departments on a quarterly basis

Skills
Education, Qualifications & Experiences

You must be a college / university degree graduate preferably in Health / Hygiene / Quality management with a minimum of one year experience in a similar role with preferable previous experience in the Middle East. You should be a computer literate with effective communication skills in both verbal and written English and Arabic will be an advantage.

Business Analyst wanted at FlyDubai

flydubai logo

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flydubai logo
flydubai logo

ref: 18000289
The Business Analyst will support the customer experience team and business stakeholders with data analytics from customer feedback. The insights should be accurate, reliable, regular and easy to understand to support business decisions and prioritise change where improvement in the customer journey is required

Key Activities
1. Create surveys using survey tools in English, Arabic and Russian to understand service feedback
2. Manage distribution of emails with relevant surveys and frequency
3. Extract and review data to create insights and trends to help prioritise change and improvement if necessary
4. Challenge anomalies and action additional surveys to have greater in-depth and understanding, if needed
5. Create business insights from audit and time motion studies data to prioritise changes from business stakeholders. These to be presented creatively for maximum impact and action.
6. Review weekly inflight entertainment data from Lumexis software to understand customer feedback and create effective insights from this data for stakeholders
7. Create weekly dashboards for senior management with qualitative, quantitative and net promoter scores

8. Create suite of presentation slides to support the customer experience team for consistency
9. Research on other airlines or new products as required to ensure that we maintain an innovative understanding of trends and products

Qualifications:

MINIMUM QUALIFICATIONS / EXPERIENCE/ KNOWLEDGE / SKILLS

Minimum Qualification

• Bachelor’s degree in Business Studies (with quantitative emphasis), Information Systems, Statistics, Econometrics, Computer Science or related field

Experience

• Minimum of 2 years’ of working experience in a Web Analytics and Business Intelligence field. Preference will be given to those with Airline experience.

• 1-2 years of experience using statistical analysis software

Knowledge / Skills

• Proficiency to work with data and have no fear of big data

• Tableau software or other display metrics software

• Knowledge and understanding of customer impact and cost to business when service delivery fails

• Survey tools knowledge (Clicktools)

• Salesforce knowledge desirable

• Data analytics tools and understand multiple data multiple feeds and sources

Additional Requirements

• Aptitude and passion to work with data from multiple sources and large volumes of data

• Absolute accuracy and attention to detail

• Appreciation that accurate data drives business decisions

• Ability to identify trends and where required create greater understanding with additional research

• Appreciation to constantly improve the customer journey and ensure insights help this cause

• Demonstrated ability to manage multiple projects and tasks efficiently and on time

• Ability to work in a team and share information

• Prepare reports for stakeholder to report progress and share achievements

• Ability to create presentations that are creative and work within the confines of our brand

Database Administrator wanted at ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

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ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/11
Ref. JB3800461
Database Administrator
 
Job Description
Carry out database administration activities. Install, and configure Databases in UNIX & Windows environments. Patch the databases regularly in-line with Security Policies of the Bank.

1 Database Administration
• Manages the database and systems administration functions for the Bank.
Monitors the Installation, configuration and implementation of Databases in UNIX & Windows environments.
Monitors database administration tasks on Oracle RAC & MS SQL databases.
Application and database tuning on Production database for enhancing the performance.
Ensure database backups are monitored and periodic restorations are exercised by Database Administrators to ensure backup quality.

Monitor database system details within the database, including stored procedures and execution time, and implement efficiency improvements.
Develop, implement, and maintain change control and testing processes for modifications to databases.
Review database & cluster logs
Manages the Disaster recovery databases. Monitors the synchronisation between production and DR databases. Manages and troubleshooting of DR databases.
Troubleshoots high priority systems such as the core banking systems to ensure availability of service.
Managing Database monitoring Tools

2 Project Management

• Provide support to the SIT/UAT process and production roll-out

3 Project Analysis and tracking

• Monitor and Reviews Capacity planning reports

4 Business Alignment

• Deliver to a standard of fast resolution of problems, demonstrated by a service-orientated mindset throughout the team

5 Leading People

• Coordinate with system analyst IT teams for project delivery

6 Communication

• Support with the communication of project status and issues

7 Other accountabilities

• Undertake similar or related tasks or duties as directed by senior management

Skills

Minimum Education Level

A university degree in a technical discipline is essential. A Master degree in a business systems related subject area would be desirable.

Professional Qualification

Database Administration Certifications would be an added Advantage

Experience

(indicate years of experience required for the role as well)

Excellent knowledge in Oracle 10g, 11g and 12c Administration
Excellent knowledge in MS SQL 2005, 2008 and 2012.
Good knowledge of UNIX (IBM AIX and Linux)
8 – 10 years experience in Database Administration.
Experience in managing Oracle database administration specialised in RAC
Experience in managing MS-SQL database administration in Cluster/Fail-over
Practical experience in monitoring and tuning the database to provide high availability of service

Data Integration specialist wanted at ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/11
Ref. JB3799911
Specialist – Data Integration
 
Job Description
To develop and implement tools for data acquisition, extraction, transformation, management and manipulation of large and complex data sets to ensure data and analytics requirements are met

1.
Data Integration
Liaise with data architects to choose reference architecture and data integration styles to ensure the requirements of each data acquisition task are met
Use data acquisition, extraction, transformation, management and manipulation tools for advanced analytics in order to prepare complex data sets for data science projects
Create structured plans for the process of data transformation and integration projects to ensure requirements and timeframes are met and regular updates can be provided

Collaborate with wider IT teams in developing automation and programming scripts, refining, customising and operationalising data analytics to ensure successful deployment of analytical models
Liaise with analytics/data experts and business teams in order to define and agree the best set-up for data driven solutions Select and use appropriate data integration, analytics, visualisation and dashboard applications in order to translate business requirements into data and analytics solutions
Liaise with database administrators on data storage and delivery to ensure requirements for volume and performance are met without delays

Skills
Minimum Experience
At least 4 – 5 years of experience in data mining, large scale data acquisition, transformation and cleaning of structured and unstructured data
Minimum Qualifications
Bachelor’s Degree in a quantitative discipline such as Statistics, Mathematics, Engineering or Computer Science
Professional Qualifications
TOGAF certification or equivalent
Knowledge and Skills
Communication and persuasion skills
Understanding of architectural principles and data integration styles
Knowledge of data modelling
Familiarity with MDM, BI, and data warehouse design and implementation techniques
Knowledge of data integration tools

Data Platform Manager wanted at ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/11
Ref. JB3799912
Data Platform Manager
 
Job Description
To manage big data platforms and middleware systems, aligning technology capabilities, capacity, upgrades, integration and changes with business requirements and providing technical advice to ensure technology system availability/service level agreements are met and upgrades, maintenance and integration is completed with minimal disruption to business

Big Data Platform Management
Maintain big data platform environment and middleware systems and manage day-to-day maintenance to ensure tuned for optimum performance and efficiency and service level agreements (SLA’s) are met

Benchmark system performance, analyse system bottlenecks and propose solutions in order to eliminate them
Oversee the security of big data platform and middleware systems through the use of vulnerability tools and enforcements of policies and procedures to ensure integrity and protection of systems and data Liaise with IT colleagues and business units to complete capacity planning by understanding, collating and estimating requirements and reviewing system capability to ensure demand can be met
Plan and oversee the upgrade and patching of data platforms and systems by liaising with business units, IT colleagues and external vendors, creating planned maintenance windows and completing required UAT to ensure required/ongoing support for systems and applications can be secured
Provide technical advice and guidance to the technology services team and business units in order to integrate and standardise supported systems across the bank
Streamline the operation of the big data platforms in order to facilitate analytical use case execution for a diverse user community/different business groups

2.
Vendor Management
Coordinate with external vendors to work on support issues and monitor contract compliance to ensure services are provided as per agreed service level agreements (SLAs) and turnaround times (TATs)
Review solutions provided by vendors and translate against the project requirements to assist business users in understanding system functionality
3.
Project Management
Engage with project managers in change initiative projects to ensure timely IT deliverables
Assist project managers in developing project documents and provide support in obtaining project approvals to ensure banking projects are delivered within planned timelines
Manage the identification of the resolution on issues reported by business users by coordinating with internal staff or vendors to ensure issue resolution
Provide support to the project managers in project transition to production and successful handover to production support team to ensure minimal interruption in support services
Ensure technical support for System Integration Tests for technology staff as well as for UAT to business users to assist in timely delivery of business requirements

Skills
Minimum Experience
At least 8 years of experience in Banking/Financial Services in IT having maintained big technology platforms with at least 5 years of experience in a managerial capacity
Minimum Qualifications
Bachelor’s Degree in Computer Science
Professional Qualifications
Certification in Cloud platforms (For example: AWS Solution Architect) and/or Cloud Technology Certification
Certification in Infrastructure Domain
Middleware systems certification
Knowledge and Skills
Knowledge and experience of banking operations and related problems
Knowledge of UNIX/LINUX OS
Experience with Hadoop platform engineering.
Familiar with distributed systems and understanding high availability.
Experience with Java, Python or Scala
Experience with IBM WebSphere, Oracle WebLogic, Red Hat JBOSS & Apache Tomcat Administration.
Knowledge of cluster monitoring tools
Understanding of OS concepts, process management and resource scheduling
Basics of networking, CPU, memory and storage
Understanding of shell scripting
Understanding of all the components in the Hadoop ecosystem (For example: Apache Hive and Apache Mahout)

Service Desk leader wanted at ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/11
Ref. JB3800464
Team Leader – Service Desk
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Job Description
To manage a team of service desk agents to ensure all post sale customer queries and complaints are resolved within agreed timelines and service standards

Service Desk Management
Oversee the resolution of all post sales customer queries (mortgages, auto and smart loans) to ensure handled within agreed timelines and service quality standards
Review service failures and escalate to relevant business units to ensure resolved within agreed turnaround times and to the customers satisfaction

Skills
Minimum Experience
At least 3 – 4 years of experience in a customer service role
Minimum Qualifications
Bachelor’s Degree in relevant specialisation
Professional Qualifications
Knowledge and Skills
Negotiation skills
Written and spoken English
Planning, analytical and time management skills

IT Team Leader wanted at ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/11
Ref. JB3799872
IT Team Leader
 
Job Description
To undertake business and technical requirement analysis, translate business requirements into technical solutions, transfer technical knowledge to relevant stakeholders and provide support for production systems, technology projects and changes in addition to supporting the Project Manager and managing vendors in order to ensure timely and quality project delivery and systems support.

1. Project Management
Contribute and support the Project Manager in the delivery of technology enabling change initiative projects and IT deliverables in high priority, medium or strategic level for respective IT functional area adopting Project Management framework principles in compliance with ADCB standards

Participate and contribute in business requirement analysis, RFP process, project approvals and assist the Project Manager in the overall project administration for project delivery in order to ensure that business expectations are met
Review solutions provided by vendors against the project requirement, assist the business in understanding system functionality, coordinate for project and change delivery, testing and deployment in order to ensure smooth and trouble free transition in production environment

2. System Management
Manage production applications and systems, analyse incidents and trouble shoot issues, provide solutions and coordinate with stakeholders for deployment of fixes, testing and production implementation of releases in order to facilitate banking operations and un-interrupted customer service
Coordinate and support problem management, change management, conducting IT health check, capacity planning, patch deployment, risk profiling, system integration, in order to ensure bank’s technology systems are secured and robust

3.System Development
Direct team members in the areas of application design,
programming concepts, database designing, web application deployment, integration methods and configuration
Evaluate business requirements, conduct Technical analysis including assessment of size, complexity, technical dependencies and extend of testing required, estimate effort, cost and timelines to enable business to cost benefit analysis
Contribute and provide assistance in software testing, implementing integration methods, software deployment, problem and change management process in order to ensure successful implementation and usage of the system to facilitate banking operations

4.People Management
Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance
Organise and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems

Skills
At least 8 years of experience in Information Systems with 2 years in a managerial capacity with knowledge in management of applications/systems
Bachelor’s degree in IT/Computer Science
PMP/ Prince 2 certification or equivalent
ITIL certification or equivalent
Knowledge and Skills
Planning and prioritisation
Vendor management
Team leadership
Solution design
Architecture principles including service oriented architecture

Data Architecture lead wanted at ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/11
Ref. JB3799904
Lead – Data Architecture
 
Job Description
To lead the design, implementation and enhancement of information management/data strategies and identify/implement standards, guidelines and best practices to ensure data meets the required standards and business requirements

1.Data Architecture Management
Lead the design, implementation and enhancements of Data Marts, collect and analyse user requirements in order to support business users achieve business goals
Develop and implement tools and platforms for data acquisition, extraction, transformation, management and manipulation of large and complex data sets in order to meet business requirements

Manage the collection of various metadata assets and oversee profiling of internal and external data sources in order to increase visibility and promote reuse

Engage with key stakeholders to define data classifications and data zoning to enable sensitive information assets to be immediately identified and proactively managed
Develop relationships and interact with external data and analytics vendors to support the implementation of data tools and platforms

2.Data Governance and Best Practices
Determine and implement overall data modeling standards, guidelines, best practices and approved data modeling techniques to ensure alignment with enterprise architecture industry standards and IT strategy
Liaise with external regulatory authorities to develop data governance in order to facilitate data availability, quality and ownership
Supervise the creation of all conceptual, logical and physical data models and conduct periodic reviews to ensure data modeling practices and guidelines are followed and comply with policies and standards
Research and identify emerging technology and industry standard data architecture/management frameworks in order to recommend enhancements to existing systems and approaches

3.Data Security and Risk Management
Protect the bank’s data against IT risks, including unauthorised access to information, data integrity problems, loss of processing capability, and poor service levels and provide recommendations to ensure the information system is successfully exploited to achieve continuous improvement and competitive advantage by identifying needs

Skills
Minimum Experience
At least 10 years of experience in Information Technology, of which 5 years of experience in a managerial capacity
Minimum Qualifications
Bachelor’s Degree in IT, Computer Science or Equivalent
Professional Qualifications
TOGAF Open Architecture Framework Certification or Equivalent
Knowledge and Skills
Communication and persuasion skills
Presentation and facilitation skills
Negotiation and mediating
Business liaison
Effective conceptualization, pattern recognition and teaming skills
Design-thinking skills

IT Systems Analyst wanted at ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/11
Ref. JB3799885
IT Systems Analyst
 
Job Description
To provide day to day transactional assistance and service to end users in the development, installation, delivery, maintenance, and issue resolution and provide support in the area of business applications that best meet end-user business processes and needs to ensure issues and inquiries are resolved in a prompt and effective manner in order to maintain smooth operations and minimise downtime

1.Software Development
Analyse functional and technical specification documents, perform system designing, coding and programing tasks and conduct unit testing to in order to ensure delivery of technology applications in line with business requirements
Conduct source code management in line with the bank’s Code Management Process in order to ensure source code is securely stored and available for re-deployment and enhancement

2.Project Delivery
Participate in business requirement analysis phase of new applications, review business requirements and map it to impacted business applications and convert business requirements into vendor understandable functional / technical specification documents in order to ensure software delivery will be in line with business requirements
Coordinate for software testing, issue resolution, provide

end user training and contribute for production deployment by adhering to bank’s technology security / standards in order to ensure robust technology solutions are delivered and deployed
Analyse business requests for system product set up / parameter change, identify required systems / applications, schedule, communicate and execute the changes in order to enable business users to launch the product or perform the requested function to carry out the business transactions

3.Core/Channel Banking Support
Provide application support by analysing issues and providing resolution, conduct periodic IT check/troubleshooting, implementation of patches and extend guidance to end users in order to facilitate banking operation smooth and to minimize downtime
Coordinate for testing fixes to ensure that the fix provided is aligned with the problem and to ensure a solution has been provided prior to handling the solution to the business users
Deliver software release by preparing the package and coordinate with relevant teams within IT for the successful release in order to ensure the software is released in relevant systems / environments

4.Software Testing
Analyse functional and technical specification documents to understand business requirements, plan and prepare test scripts and execute software testing in order to ensure all required scenarios are tested, test results are in conformity with business requirements without any defects and fit for production deployment in line with business / technical requirements

Skills
Minimum Experience
At least 2 years of experience in quantitative or analytical roles
Minimum Qualifications
Bachelor’s degree in IT/Computer Science or progressive technical certification track record for the specialist area
Professional Qualifications
ITIL v3 Foundation Certified

Knowledge and Skills
System analysis
Technical specification development
Database design
Architecture principles

Data Architect wanted at ADCB bank – Abu Dhabi

ADCB bank Abu Dhabi logo

APPLY HERE

ADCB bank Abu Dhabi logo
ADCB bank Abu Dhabi logo

Expiry Date: 2018/08/11
Ref. JB3799907
Data Architect
 
Job Description
To design and build data modelling approaches in line with agreed standards, guidelines and best practices in order to meet business requirements
 
Data Architecture Management
Identify suitable data modeling approaches for tasks by assessing the suitability of existing data models and building flexible data models in order to meet any changes to business requirements

Rationalise data processing in data integration and business intelligence (BI) activities in order to promote best practices in data and analytics
Profile internal and external data sources to increase visibility and collect various metadata assets

Oversee development of data objects and data models in order to support data services in service-oriented architecture
Suggest who can take what actions, with what data, and under what circumstances in order to assist in developing data governance processes and structure Interact with external data and analytics vendors to support the implementation of data tools and platforms

Data Security and Risk Management
Protect the bank’s data against IT risks, including unauthorized access to information, data integrity problems, loss of processing capability, and poor service levels and provide recommendations to ensure the information system is successfully exploited to achieve continuous improvement and competitive advantage by identifying needs
.
Skills
Minimum Experience
At least 8 years of experience in technology services within the banking industry of which at least 5 years of experience in the management of financial applications/technical systems
Minimum Qualifications
Bachelor’s Degree in IT, Computer Science or Equivalent
Professional Qualifications
TOGAF Open Architecture Framework Certification or Equivalent

Massage Therapist wanted at Yas Island hotel – Abu Dhabi

Yas Island Rotana hotel Abu Dhabi

APPLY HERE

Yas Island Rotana hotel Abu Dhabi
Yas Island Rotana hotel Abu Dhabi

Expiry Date: 2018/08/10
Ref. JB3809678
Recreation – Massage Therapist
Yas Island Rotana

Job Description
We are currently looking for young, dynamic, self motivated Recreation professionals who want to move their careers forward.
 
As a Massage Therapist you are responsible for recommending and applying body conditioning treatments and massages to the guests or leisure club members, whereby your role will include key responsibilities as:
•Massage body, using techniques as kneading, rubbing and stroking to stimulate blood circulation, relax contracted muscles or to relieve other conditions

•Administer steam or dry heat, ultraviolet, infrared or water treatments on request of customer

•Provide directions to clients in activities such as reducing or remedial exercises

•Record treatments furnished to customers

•Ensure that treatment rooms are tidy and all the items available e.g. towels, candles, oils, etc.

•Aware of how to make reservation for massage and other treatment packages

•Perform duties in a professional manner to the full satisfaction of the guests

•Understand the club facilities and the price of memberships

•Observe high standards of personal hygiene

Skills
Education, Qualifications & Experiences

You should be a certified Massage Therapist with ideally internationally experiences within the same role in a hotel or spa environment. You should be well skilled with all massaging treatments and portray a good command of English and strong interpersonal skills.

Kitchen Steward wanted at Yas Island hotel – Abu Dhabi

Yas Island hotel Abu Dhabi

APPLY HERE

Yas Island Rotana hotel Abu Dhabi
Yas Island Rotana hotel Abu Dhabi

Expiry Date: 2018/09/09
Ref. JB3816485
 
Stewarding – Kitchen Steward
Yas Island Rotana

Job Description
We are currently looking for young, dynamic, self motivated Food & Beverage professionals who want to move their careers forward.
 
 
As part of the team, some of the key responsibilities will include:
•Clean food processing facilities, storage rooms, walk in fridge’s, kitchen utensils, immediate corridors and holding areas as well as the operation equipment

•Work in close cooperation with all kitchen and service employees

•Work as per duty schedule and shifts

•Perform all stewarding tasks as per given instructions

•Ensure minimum wastage, breakage and spoilage

Skills
Education, Qualifications & Experiences

You should ideally have a vocational training in food & beverage with previous experiences as a Kitchen Steward. Command of English is essential.

Lobby Ambassador wanted at Hili Rayhaan – Al Ain, UAE

Hili Rayhaan hotel Al Ain

APPLY HERE

Hili Rayhaan hotel Al Ain
Hili Rayhaan hotel Al Ain

Expiry Date: 2018/09/09
Ref. JB3816525
 
Front Office – Lobby Ambassador
Hili Rayhaan by Rotana

Job Description
We are currently looking for young, dynamic, self motivated Front Office professionals who want to move their careers forward.
 
As a Lobby Ambassador you are responsible to receive and give a warm welcome to our guests, providing an efficient and courteous approach at all times and your role will include key responsibilities such as:
• Offer consistently professional, friendly, warm and engaging service

• Be available for Guests at all times as a point of contact

• Actively represent all standards of the Arabian Cultural Connection program, and interact with guests using the coffee and dates station

• Plays vital part in the Rotana Service Distinction program, by welcoming guests upon arrival to the hotel main door, escorting guests to check-in point, attending to guests on queue, greeting guests on their way to breakfast and inquire about their satisfaction, and bidding farewell to departing guests at the hotel main door

• Use the Tablet Registration tool to register guests on queue while waiting for their turn to check-in at the Front Desk

• Extend personal service and attention to all Guests, with particular emphasis to Club Rotana, VIP Guests, and Rotana Rewards Guests

• Proactively meet arriving guests at the main entrance and once they exit their transportation

• Seeks out revenue opportunities such as taking restaurant reservations, sales leads etc.

• Maintains and promotes up to date knowledge of the hotel and local services and supply information and respond to Guest queries

• Deal promptly, efficiently and pleasantly with any queries

• Be aware of all special offers, promotions, and packages at the hotel to promote to guests

Skills
Education, Qualifications & Experiences

You should ideally have a diploma / degree in hospitality with previous experiences in the Front Office Department within a hotel. You must deal in a polite and sophisticated manner and have an excellent command of the English language, both spoken and written. Multiple language ability is considered as additional advantage.

Events Manager wanted at Beach rotana hotel – Abu Dhabi

beach rotana hotel abu dhabi

APPLY HERE

beach rotana hotel abu dhabi
beach rotana hotel abu dhabi

Expiry Date: 2018/09/09
Ref. JB3799349
 
Sales – Events Manager (Arabic Speaker)
Beach Rotana

Job Description
We are currently looking for young, dynamic, self motivated Catering Sales professionals who want to move their careers forward.
 
As an Events Manager you are responsible for the success of the meeting, catering and event segment of the hotel. You will secure the business, plan meetings / events, co-ordinate with hotel operations and clients before, during and after each meeting / event and your role will include key responsibilities such as:

Duties and Responsibilities:

Promote efficiency, confidence, courtesy and an extremely high standard of social skills.
Ensures that all lead requests are handled as per the policy and not exceeding the lead handing timeframe policy.
Ensures active follow up on sent offers.
Preparation of offer letters according to the guest requirements. Ensuring company standards are in place.
Proactive and expected to do sales calls or joint sales calls with corporate sales colleagues to maintain client relationships and to develop new accounts.
Responsible for planning, retaining and developing existing business as well as acquiring new business and growing our market share by promoting Hotel.
Attends weekly department head meetings, works closely with Director of C & E/ Director of sales on future business planning and provides input and information during weekly revenue meetings.
Introduces ideas to leadership team to enable property to remain competitive.
Responsible for coordinating and anticipating all needs of the event.
Develop active communication and close rapport with Sales Offices and other sources of sales/Events information & support.
Handles all incoming group & banquet leads generated, jointly with the concerned sales division including all communication, negotiation and contracting required
Assess group business to maximize contribution from available public space, generating room revenues whilst achieving banqueting budgets
Yields all leads prior to the offer letter being sent out, in terms of, venue assigned or rates offered
Seeks feedback on rates, availability and offer letters from department head
Ensures that Sales and Catering System is well managed, maintained and updated as per company policy & standards.
Intimately know our competitive set with pricing and SWOT.
Responsible for a monetary goal to be mutually agreed upon by the Director of Catering/ DOS.
Ensures all Group’s & Events are handled as per the policy and company standards
Regretting business should be cross sold to other sister property where applicable.
Supervision and communication with Banquet Operations during events and assuring guest satisfaction throughout the event.
Inspect function rooms on a daily basis
Responsible for arranging the post conference meeting with the meeting planner/ decision maker
Responsible for handling unexpected requests of the customer
Seeks feedback on rates, availability and offer letters from department head
Fully aware of the available equipment in the hotel
Provides functional assistance and direction to the C&B Operations team
To fully comply with the hotels credit policy in obtaining pre-payment or approved credit letters for all events
Ensures the preparation of Event Order as per departmental standard and assuring proper distribution of the same.
Inspects all function areas before events to ensure set up in accordance to customer specifications
Conducts exit interview with the meeting planner and records the data in the hotel’s CRM system
Follows up on event orders to assure clear line of communication with other departments, especially banquets operations and the kitchen
After Sales to keep the relationship with the customer for repetitive business
Arranges or conducts site inspections of the hotel’s facilities
Ensure that the standards required by Law and by Management are maintained at all times in the areas specified above.
Skills
Education, Qualifications & Experiences

You should ideally have a degree in hospitality with previous experiences in catering sales within a hotel. Excellent written and verbal English communication skills and strong interpersonal and negotiations skills are essentials. Computer literate and previous experiences with Opera as well as wedding planning are an advantage. Female candidates are preferred for this role as it specifically focuses on wedding planning events.

At Your Service Agent wanted at Marriott hotel – Abu Dhabi

marriott hotel downtown abu dhabi

APPLY HERE

marriott hotel downtown abu dhabi
marriott hotel downtown abu dhabi

Job Number 18001XRI
Job Category Rooms and Guest Services Operations
Location Marriott Hotel Downtown, Abu Dhabi, UAE
 
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes Marriott Hotels.
 
Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

Job Summary

Operate telephone switchboard station in order to answer telephone calls. Process guest requests for wake up calls, screening calls, and other requests related to placing or receiving telephone calls. Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required. Answer, record, and process all guest calls, requests, questions, or concerns. Receive, record, and relay messages accurately, completely, and legibly. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been met to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. Assist guests with accessing the internet. Report accidents, injuries, and unsafe work conditions to manager.

Marketing Executive wanted at Renaissance hotel – Dubai

Renaissance Dubai Hotel Downtown Dubai

APPLY HERE

Renaissance Dubai Hotel Downtown Dubai
Renaissance Dubai Hotel Downtown Dubai

Job Number 18001XTD
Job Category Sales and Marketing
Location Renaissance Downtown Hotel, Dubai, Dubai, UAE
 
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask “why” when given an explanation. Today, you bring your personal style to every experience. You live life to discover. You are passionate about your neighborhood, always looking to explore the places one wouldn’t find in a travel guide. If this sounds like you, you’re in the right place. You’ve got authentic style, natural curiosity and a warm way with people. Renaissance is not just a place to spend the night, it’s a place to discover, a place in the world with style like yours. That’s why we’re not just looking for anyone. We’re looking for someone like you.

Job Summary

Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems.

commis 1 chef wanted at Downtown Marriott hotel – Abu Dhabi

marriott hotel downtown abu dhabi

APPLY HERE

marriott hotel downtown abu dhabi
marriott hotel downtown abu dhabi

Job Number 18001XRK
Job Category Food and Beverage & Culinary
Location Marriott Hotel Downtown, Abu Dhabi, Abu Dhabi, UAE
 
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes Marriott Hotels.
 
Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

Job Summary

Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform F&B service staff of 86’ed items and available menu specials. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model.

Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Waiter/Waitress wanted at Marriott hotel – Dubai

Marriott Marquis Hotel Dubai logo

APPLY HERE

Marriott Marquis Hotel Dubai logo
Marriott Marquis Hotel Dubai logo

Job Number 18001XTI
Job Category Food and Beverage & Culinary
Location Dubai Marriott Harbour Hotel & Suites, Dubai, UAE
 
POSITION SUMMARY
Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.

CRITICAL TASK
Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards.
Follow appropriate procedures for serving alcohol (e.g., TIPs (Training for Intervention Procedures), CARE (Control Alcohol Risks Effectively)).
Assists Management

Communicate with guests, other employees, or departments to ensure guest needs are met.
Greeting and Seating

Thank every guest upon departure, invite them to return, and wish them a fond farewell.
Closing
Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.
Beverage/Coffee Cart

Inspect the cleanliness and presentation all china, glass, and silver prior to use.
Cash/Bank Handling

Record transaction in MICROS system at time of order.
Steps of Service

Present physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity.
Check in with guests to ensure satisfaction with each food course and/or beverages.
Answer questions on menu selections, and check with kitchen staff whenever additional clarification is necessary.
Communicate with the kitchen regarding the length of wait for food items, recook orders, and product availability.

Telephone Operator wanted at Hili Rayhaan hotel – Al Ain

Hili Rayhaan hotel Al Ain

APPLY HERE

Hili Rayhaan hotel Al Ain
Hili Rayhaan hotel Al Ain

Expiry Date: 2018/09/08
Ref. JB3816271
Front Office – Telephone Operator
Hili Rayhaan by Rotana

Job Description
 
We are currently looking for young, dynamic, self motivated Front Office professionals who want to move their careers forward.
 
As a Telephone Operator you are responsible to handle every phone call with importance to provide professional and customer focused response to our guests, ensuring their stay will become a memorable experience, whereby your role will include key responsibilities such as:

•Receive each guest call in a professional and friendly manner

•Maintain effective communication with all related department to ensure smooth service delivery

•Handle every query in a polite and courteous manner and exceed guest expectations

•Ensure guests are greeted by name upon calling as per the Rotana Standard

•Maintain an up to date knowledge of the hotel and local services

•Maintain an awareness of guest profile through the Opera guest profile system

•Complete management’s long distance call vouchers and record them on the traffic sheet

•Maintain the guest wake up call sheet and deliver calls accordingly on time and to the established standard

•Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls

•Take messages for guests and management as per the required standard.

Skills
Education, Qualifications & Experiences

You should ideally have a diploma / degree in the hospitality field with similar previous work experiences. Excellent written and verbal English communication skills along with strong voice modulation abilities are essentials. Computer literate and previous experiences with Opera are an advantage.

Outlet Manager wanted at Park rotana hotel – Abu Dhabi

Park Rotana hotel Abu Dhabi

APPLY HERE

Park Rotana hotel Abu Dhabi
Park Rotana hotel Abu Dhabi

Expiry Date: 2018/09/08
Ref. JB3816324
Food & Beverage – Manager – Speciality Outlet – Cooper’s Bar and Restaurant
Park Rotana
 
Job Description
We are currently seeking for ambitious, dynamic, self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products with prompt, accurate and personalized service.

As a Specialty Outlet Manager you are responsible for the short and long term planning and the management of the respective outlet operations in the front and back of house to achieve customer satisfaction and quality service while meeting / exceeding financial goals and your role will include key responsibilities such as:

•Prepare schedules for all employees according to the forecast and within the limits of the staffing guide to ensure adequate manpower at all times

•Conduct regular training sessions with the assigned team in line with the departmental SOP’s

•Evaluate the performance of the assigned team and initiate internal development and promotions

•Responsible for the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours

•Handle the welcome and seating of arriving guests with the assistance of the Hostess

•Maintain a professional and friendly relationship with the outlet patrons

•Establish and update the outlet’s database of regular guests

•Tour the outlet and all related areas frequently, ensuring the highest possible cleanliness and maintenance standards

•Be actively involved in the outlets promotional activities.

Skills
Education, Qualifications & Experiences

You must be a college / university degree graduate with a minimum of two years experiences in a similar role with preferable previous experiences in the Middle East. You should be a computer literate with effective communication skills and an excellent command of written and spoken English.

Outlet Manager wanted at Rotana hotel – Abu Dhabi

beach rotana hotel abu dhabi

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cafe 302 Rotana hotel Abu Dhabi
cafe 302 Rotana hotel Abu Dhabi

Expiry Date: 2018/08/23
Ref. JB3812284
Food & Beverage – Outlet Manager
Rotana
 
Job Description
We are currently seeking for an ambitious, dynamic, and self motivated Food & Beverage professional to organize and direct a team that develops top quality of food & beverage products with prompt, accurate and personalized service.

As an Outlet Manager you are responsible to manage Cafe 302, the hotel’s signature outlet and one of Abu Dhabi’s most successful cafes. The priorities are to achieve the highest level of customer satisfaction and quality service while meeting / exceeding financial goals and your role will include key responsibilities such as:

•Responsible for the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours

•Preparing schedules for all employees according to the forecast and within the limits of the staffing guide to ensure adequate manpower at all times

•Conducting regular training sessions with the assigned team in line with the departmental SOP’s

•Evaluating the performance of the assigned team and initiate internal development and promotions

•Maintaining a professional and friendly relationship with the outlet patrons

•Establishing and updating the outlet’s database of regular guests

•Touring the outlet and all related areas frequently, ensuring the highest possible cleanliness and maintenance standards

•Being actively involved in the outlets promotional activities.

Skills
Education, Qualifications & Experiences

You should be a college / university degree graduate with a minimum of two years experiences as a Restaurant Manager or Assistant Restaurant Manager of a large outlet. You must be computer literate with effective communication skills and an excellent command of written and spoken English, along with excellent presentation skills. Beverage and Coffee knowledge is considered a big plus.

Accounts Receivable Clerk wanted at La Ville hotel – Dubai

La Ville hotel Dubai

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La Ville hotel Dubai
La Ville hotel Dubai

Job Number 18001VIZ
Job Category Finance and Accounting
Location La Ville Hotel & Suites CITY WALK, Dubai
Schedule Full-time
Position Type Non-Management/Hourly

Job Summary
To ensure compliance with the Hotel Credit policy in all matters related to Accounts Receivables.
Daily transfer of Front Office checkouts on City Ledger to appropriate account based on direct billing request.
Print all A/R reports including the invoices.
Prepare all invoices with proper back-ups for mailing. Maintain A/R files with copies of outstanding invoices along with backup.
Understanding of OPERAS Transaction codes related to A/R postings. All the postings/ rebates should be supported by back ups and should be included in Shift Closing.
Follow up and make calls for all outstanding balances.
Check all credit card details and vouchers and ensure all amounts and charges are correct.
Co-ordinate with fellow associates in order to segregate the task of cheque receiving and cheque posting.

Reconcile the payments with the bills.
Maintain backup log once the payments are received.
Understanding of OPERA Transaction codes related to A/R postings. All the postings/ rebates should be supported by back ups and should be included in Shift Closing.
Co-ordinate with Income Auditor for all the postings and rebates done.
Review the status of PM Accounts on weekly basis. Advice Credit Supervisor on any concerns/ issues.
Maintain monthly aging report file and BEO Meeting updates.
Co-ordinate with the DOF and/or Accounting Manager on all issues concerning credit.
Maintain good relationship with the Credit Collector and other accounting associates.
Answer all telephone calls and inquiries regarding bills. Redress the complaints within 48 hours.
Strictly adhere to the Hotel Credit policy.
Perform other duties as directed by the DOF and/or Accounting Manager.

Housekeeper wanted at Aloft hotel – Abu Dhabi

Aloft hotel Abu Dhabi

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Aloft hotel Abu Dhabi
Aloft hotel Abu Dhabi

Job Number 18001I5H
Job Category Housekeeping & Laundry
Location Aloft Abu Dhabi, Abu Dhabi, UAE
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Aloft Hotels we’re wired for next generation travelers who love open spaces, open thinking, and open expression. Aloft provides a space where style is necessary, social scenes are vibrant, and where the only direction is forward. Our guests are tech savvy and confidently social, with an eclectic style they’re not afraid to show. We understand what our guests need, so we provide an affordable option for the tech-savvy design guru. We’re looking for innovative self-expressers who aren’t afraid to draw outside the lines. If you are someone who appreciates tech-forward features and vibrant social scenes, then we invite you to explore a career with Aloft Hotels.

Aloft Abu Dhabi – the first hotel to open in our EAME Division (Europe, Africa and the Middle East), introduces style at a steal to a modern Middle Eastern metropolis.

Boasting 408 spacious loft-like rooms, cutting-edge technology and a vibrant, energizing social atmosphere, Aloft Abu Dhabi is ideally positioned in the ultra-modern Abu Dhabi National Exhibition Centre (ADNEC), a micro-city of restaurants, a marina and only 20 minutes away from a bustling downtown featuring cosmopolitan culture, lush public parks and a scenic promenade.

The impact you’ll make

When a guest walks into any of our rooms – imagine that first look around they take. Followed by that sigh of relief because they’ve arrived to their home away from home, be it for a night or a week, and it’s perfect. Everything is exactly in its place.

Crisp, pressed linens. Perfectly placed pillows. A sparkling mirror. Every detail adding up to an experience our guests feel great about because they know they’re in good hands while staying with us. That’s the impact you make with your efforts, which become even bigger when those experiences add up and create a loyal customer.

What you’ll do

Replace guest amenities and supplies in rooms
Make beds and fold sheets
Remove trash, dirty linens and room service items
Greet guests and take care of requests
Straighten desk items, furniture and appliances
Dust, polish and remove marks from walls and furnishings
Vacuum carpets and floor care duties

Perks you deserve

We’ll support you in and out of the workplace by offering:

Team-spirited coworkers
Encouraging management
Wellbeing programs
Learning and development opportunities
Discounts on hotel rooms, gift shop items, food and beverage
Recognition programs

Waiter / Waitress wanted at Le Meridien hotel – Dubai

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fish beach taverna Le Merdien hotel Dubai
fish beach taverna Le Merdien hotel Dubai

Job Number 18001XBA
Job Category Food and Beverage & Culinary
Location Le Méridien Mina Seyahi Beach Resort & Marina, Dubai
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly
 
The Fish Beach Taverna is Aegean cuisine beach casual dining restaurant which has a unique atmosphere. It is very high profile restaurant which has been a success story since it has been opened.

Job responsibilities will include, but not limited to the following:
Serve food courses and alcoholic beverages to guests.
Set tables according to type of event and service standards.
Answer questions on menu selections.
Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability.

Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order.
Check in with guests to ensure satisfaction with each food course and/or beverages.
Pick-up trays and clean tables as needed to ensure a clean dining area.
Maintain cleanliness of work areas, china, glass, etc., throughout the day.
Complete closing duties, including restocking items, turning off lights, etc.
Present physical and accurate check to guest and process payment.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
Ensure uniform and personal appearance is clean and professional.
Welcome and acknowledge all guests according to company standards.
Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
Perform other reasonable job duties as requested by Supervisors

To move into this position you should have

The selected Candidate should be able to join on 1st September
Must have at minimum 2 years’ experience in the position, more experience preferable
Excellence in communication skills, fluency in English and Russian speaker.
Food and Beverage knowledge
Personality: Warm, welcoming, smiling and pleasant
Take initiatives, self confidence
Customer service orientation, build relationship and take ownership
Share best practice and support for any change
All employees must maintain a neat, clean and well-groomed appearance per Starwood standard

Housing Attendant wanted at Ritz hotel – Dubai

Ritz Carlton hotel Dubai

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Ritz Carlton hotel Dubai
Ritz Carlton hotel Dubai

Job Number 18001XA4
Job Category Administrative
Location The Ritz-Carlton, Dubai, UAE
 
Schedule Full-time
Position Type Non-Management/Hourly

JOB SUMMARY
This position reports to the Housing Supervisor. The main focus is to ensure cleanliness of all accommodations. S/he performs a variety of skilled work related to housing maintenance and repair for the Housing: provides minor repair services to ladies and gentlemen residing in our Employee Housing including plumbing, electrical, mechanical and carpentry work.
 
Furthermore, attention is given to deliver excellence in quality Housing services to ladies and gentlemen in a timely, courteous and efficient manner. These services are inclusive but not limited to provide equipment ladies and gentlemen are asking for according their entitlement.

RESPONSIBILITIES

The primary responsibilities of the role include:

Housing

– Follows all SOP’s and performs duties as per task list.

– Performs a variety of housing repair activities involving plumbing, carpentry, electrical, flooring, painting and roof.

– Repairs and maintains plumbing systems by repairing or replacing faucets, hot water tanks, toilets and drain systems: insulate pipes and crawl spaces.

– Performs a variety of carpentry work including the repair or replaces doors, glass and screens.

– Repairs or replaces electrical switches, outlets, lighting fixtures, circuit breakers and fuses; repairs small appliances.

– Reviews request and assesses work procedures before beginning a job: determines need for emergency repair or immediate services.

– Installs and maintains smoke detectors; repairs or replaces locks and other security hardware.

– Conducts room’s inspections to ensure cleanliness and to identify deficiencies in health and safety, electrical, mechanical, structural and plumbing components.

– Handles all employee requests expediently and courteously in an accurate, complete and timely manner.

– Executes all tasks necessary to get the rooms ready for new comers including room, moving furniture and equipment, making an inventory, getting grocery items, etc.

– Ensures that all equipment is properly cleaned, stored and secure when not in use.

– Carries out other duties as required by management from time to time, such as but not limited to lateral service in other parts of the Human Resources or Hotel and overnight cleaning

– Ensures excellent service and standards at all times as well as behaving in a professional manner when on and off duty

– Maintains complete knowledge and complies with all hotel and departmental policies and procedures

– Sets up workstation(s) with necessary supplies along with maintaining cleanliness throughout the shift.

Area Ownership

– Is an ambassador for The Ritz-Carlton Company

Training and Development

– Participates in ad hoc on-the-job individual and team training as needed, which is aimed to ensure that all team members have the adequate job and product knowledge

– Reports to the Housing Supervisor / Manager to rectify any lack in knowledge immediately.

PROFILE

Experience

– Must have a minimum of 2 year experience in similar position with The Ritz-Carlton or similar hotel company

Education

– High School Graduate or equivalent required

Required Skills

– Certified in Basic First Aid

– Ability to clearly communicate with proper grammar in English to the employees’ understanding both written and spoken

– Ability to work well under pressure coordinating requests at any given time and maintain positive and engaging relations with all employees request

– Ability to operate a variety of hand and power tools used in repair.

– Ability to lift objects weighing up to 50 kg

– Knowledge and ability to use relevant cleaning material

– Organized and focused in high stress situations

– Attention to details